Как посмотреть лог ошибок видеокарты

FurMarkНаиболее часто встречающиеся причины нестабильной работы видеокарты кроются в ее перегреве или неправильной работе драйвера. Допустим, если вы меняли настройки графической карты с помощью оверклокерского софта, то проблема перегрева практически очевидна. Определить ее наверняка можно даже по шуму вентилятора.

В случае, когда ошибка происходит на уровне драйвера, попробуйте переустановить его, скачав с сайта производителя видеокарты более свежую ревизию микропрограммного обеспечения. После проделанных изменений перезагрузите компьютер.

Если проблема не устранена, можно проверить графическую карту на наличие ошибок. Для этого нажмите комбинацию клавиш «Win+R», введите в поле поиска команду «dxdiag» и нажмите «ОК». После запуска утилиты перейдите во вкладку «Монитор». Если в нижнем поле «Примечания» есть записи об ошибках, необходимо их устранить. В случае же, если запись гласит «Неполадок не найдено» — ваша видеокарта работает исправно.

Однако не стоит забывать, что многие ошибки могут возникать только под нагрузкой, поэтому стресс-тест графической платы лишним не будет. Для этого вы можете воспользоваться бесплатной утилитой FurMark. После запуска данной программы начните тест в режиме Full HD длительностью 15 минут. По окончании тестирования вам будет доступен текстовый файл с записями всех возникших ошибок.

ФОТО: William Hook/Flickr.com

Как посмотреть ошибки драйвера в журнале событий?

Вчера при запуске Paint3D мигал экран. Удалил видеодрайвер в диспетчере устройств, перезагрузил компьютер, проблема пока не возникает.

Интересно, могу ли я посмотреть какие-то следы вчерашнего мигания (при запуске Paint3D ) в журнале событий?


  • Вопрос задан

  • 120 просмотров

Пригласить эксперта

Если драйвер их туда пишет, вы можете их посмотреть. Если не пишет, то не можете.
Ваш К. О. :)

Если драйвер вылетает, то Windows пишет событие 4101.
Смотрите представление «События управления».


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10000 руб./за проект

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5000 руб./за проект

Минуточку внимания

There are many potential sources of video card errors in Windows, and the exact source of your particular error will depend on a variety of factors. The following are some general tips and methods which can help you locate and identify the source of your video card errors.

1. First, examine the system event logs for any relevant entries that correspond to the time of the video card error. These event entries often contain detailed information about the cause of the problem, such as the name of the driver or application that caused the error. You can view the system event logs by going to the Control Panel, then System and Security, followed by Administrative Tools, and finally, Event Viewer.

2. If there is nothing pertinent in the event log, open Device Manager to check for any conflicts between devices or incompatibilities with drivers. To do this, go to the Control Panel, then Device Manager, and look for any errors flagged with yellow exclamation marks and troubleshoot them accordingly.

3. Check for the latest available video card driver updates. Outdated or incompatible drivers can be a major source of video card errors. Go to the manufacturer’s website, find the page for your specific model of graphics card, and look for the available driver updates. Install the latest available version and restart your computer.

4. If the latest driver update does not resolve the issue, try using an older version of the driver. This technique is known as ‘rolling back’ the driver, and can often resolve persistent driver issues. Right-click on the device in Device Manager, select Properties, then choose the Driver tab. From here you can select the option to Roll Back Driver.

5. Make sure your graphics card is correctly seated and securely attached to the motherboard. Incorrectly seated graphics cards can cause a range of problems, including errors. Remove the card and re-seat it in its slot, making sure it is secure and firmly connected to the motherboard.

6. Check if the power supply is sufficient to power the graphics card. Older systems may not provide enough power to support modern graphics cards. Ensure that the power supply can handle the power needs of the card; otherwise, you should upgrade to a higher wattage power supply.

7. Test the card in another system to verify that it is functioning properly. If the card works properly when installed in a different system, then it is likely that an issue with your current system is causing the issue.

8. Check for an overclocking issue. Many times, overclocking settings can cause video card errors. Overclocking is the act of forcing a component (such as a processor or video card) to run at a higher speed than it was designed for. Reset any overclocking settings, and if necessary, also reset the BIOS settings to their default values.

9. If none of the above steps have been successful, it is possible that the graphics card itself is faulty. It is recommended that you test the card in another system to verify if this is the case. Also keep in mind that some graphics card errors can be caused by faulty RAM or a broken hard drive. Such errors should be addressed immediately, as they can cause severe damage to your system.

In conclusion, there are many potential sources of video card errors in Windows, and finding the exact source of your particular error may take some trial and error. The tips outlined in this article should give you a good starting point to troubleshoot the issue, but if all else fails, you may need to seek assistance from an experienced technician.

If you are experiencing GPU performance issues in Microsoft Windows and you are working with an NVIDIA Customer Care agent, an agent may request that you provide GPU logs using the 3rd party utility GPU-Z. The following guide will walk you through the process:

1. Download the latest version of GPU-Z from the URL below:

2. Once downloaded, proceed to install the application GPU-Z using the installer.

3. Launch the application GPU-Z

4. You should see a window similar to the screenshot below. Make sure you have selected your NVIDIA GPU from the drop down selection box if your PC has more than one GPU (for example a hybrid graphics notebook).

5. Click on the Sensors tab. You should see a check box labeled Log to file. Launch the game or application which is showing performance issues. Reproduce the issue -> press the Alt key and the Tab key on your keyboard at the same time to switch back to your desktop without closing the application/game. Next click on the box Log to file to start the logging process.

6. A file explorer window will appear asking you to choose a location to save the log file. You may choose any location on your PC (the Windows Desktop is recommended).

7. GPU-Z will start saving a log file to your hard drive. Go back into your game or application and capture about a minutes worth of gameplay. Make sure you are still seeing the performance issue while recording the log file. Once you are satisifed you have recorded enough information, press Alt+Tab to switch back to your Windows desktop and click on the Close button in GPU-Z to stop recording as shown in the screenshot below.

8. Go to the location on your hard drive that you chose to save the log file. You should see a file similar to the screenshot below. Attach the file to your support incident if you are working with an NVIDIA Customer Care agent. If you are providing NVIDIA display driver feedback then send the log file to driverfeedback@nvidia.com.

AMD Graphics Card Crash Log(Where to Find) Computer Crashing to black screen.


  • Thread starter

    dtwins


  • Start date

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  • #1

Hey guys, first time poster, sry if I posted in the wrong area or if im doing something wrong, but I’m grasping at straws here.

Ok, so lately my computer has been being weird, when im playing a graphic intensive game my computer will freeze and the audio will loop. Then I hear just a sound like feedback, then the screens go black. My graphics card is an AMD 7970 Gigabyte edition. I’ve ran FurMark for hours and it runs fine. My processor is a i7 3770k stock. I’ve also tried testing my RAM, 16gb, nothing to report there.

The things I’m not sure about are my power supply which is a 750 and possibly my processor or graphics card. I’m wanting to know if AMD has some sort of crash log so I can see if anything went wrong. Ive checked event viewer and all that shows up is a Kernal-Power Critical Error refering to when I hold the power button down till the PC shuts down.

Any help would be appreciated, thanks guys, go easy on me.

seller417


  • seller417

    seller417

sounds like a heat issue

what are your temps?
make sure the GPU fans are working

i bought a gigabyte GTX 560ti when they came out and i had to send mine back 3 times …well 2, i gave up and didnt send it back the 3rd time.

Have you tried swapping out the GPU?

i know its frustrating, good luck.

seller417



Dec 22, 2010


446


0


18,860


  • #2

sounds like a heat issue

what are your temps?
make sure the GPU fans are working

i bought a gigabyte GTX 560ti when they came out and i had to send mine back 3 times …well 2, i gave up and didnt send it back the 3rd time.

Have you tried swapping out the GPU?

i know its frustrating, good luck.

  • #3

[quotemsg=11121046,0,437039]sounds like a heat issue

what are your temps?
make sure the GPU fans are working

i bought a gigabyte GTX 560ti when they came out and i had to send mine back 3 times …well 2, i gave up and didnt send it back the 3rd time.

Have you tried swapping out the GPU?

i know its frustrating, good luck.[/quotemsg]

I monitored the GPU temp while play Counter Strike, the temp was at 52 C, so the temp was fine, but it still crashed, weird thing is usually when it crashes everything stops working but the computer still seems to be on. This time the screens go black and i could still talk to my friends on skype. First time thats happened. Going to check event viewer and see if there is anything different.

seller417



Dec 22, 2010


446


0


18,860


  • #4

this is very similar to what i was dealing with…i went and got a cheap gpu and switched it out and the problem stopped. i would try that 1st.

  • #5

[quotemsg=11126414,0,437039]this is very similar to what i was dealing with…i went and got a cheap gpu and switched it out and the problem stopped. i would try that 1st.[/quotemsg]
So i cut the power to the 7970 and used the onboard gpu, its not crashing!(so far anyways) Ive been playing like 6 hours and still golden. You guys think i should send the gpu in and get it replaced?

seller417



Dec 22, 2010


446


0


18,860


  • #6

yes, without a doubt.

Good luck!

seller417



Dec 22, 2010


446


0


18,860


  • #7

also what brand and wattage is your PSU?

  • #8

[quotemsg=11128379,0,437039]also what brand and wattage is your PSU?[/quotemsg]

So my PSU is a Corsair TX Series 750 watt. Also another thing I tried was trying a driver from Gigabytes website instead of going through the AMD website. So far no crash since driver install, only time will tell.

Regarding the PSU, I have a i7 3770k and 16gb of RAM. With 1 SSD and a Mechanical Drive. Along with a H80i water cooler. Do you think I may not have enough wattage for the hardware in the pc?



Sep 11, 2012


6,966


0


18,460


  • #10

[quotemsg=11138966,0,919443]You have enough power[/quotemsg]

That answer works for me. So far after almost two days, there has been no crash since gigabyte driver, hopefully it will keep up so i dont have to RMA.

  • #11

Hey dtwins,

Same problem for me. And my computer is brand new. Can you tell me if your fix worked, and how you did it again. I am not stupid, but I am not particularly smart about the PSU. Thanks, Jerry

[quotemsg=11139265,0,1357685][quotemsg=11138966,0,919443]You have enough power[/quotemsg]

That answer works for me. So far after almost two days, there has been no crash since gigabyte driver, hopefully it will keep up so i dont have to RMA.[/quotemsg]

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