Как исправить ошибку 0xc00000e5

Question

Issue: How to fix 0xc00000e5 error in Windows 11?

Hello. When I try to launch some Windows apps I get the 0xc00000e5 error on my Windows 11 PC. Is there a way to fix this?

Solved Answer

The 0xc00000e5 error is a common problem experienced by Windows 11 users when attempting to launch a Windows application and discovering that it fails to start properly. This error can frustrate and stymie affected users’ productivity. Users of Comodo and AVG antivirus software have frequently reported encountering the 0xc00000e5 error.

It appears that an update to these antivirus programs can inadvertently prevent applications from launching in Windows, resulting in the error. This highlights the potential impact of third-party antivirus software on Windows application functionality.

It is important to note, however, that the 0xc00000e5 error can also be caused by other factors. The error may occur, for example, if an application is unable to access the necessary system files or if there are conflicts between different software components. These underlying issues can disrupt application functionality and result in an error message.

The 0xc00000e5 error can have a significant impact on users. It prevents them from accessing the desired applications, resulting in lost time and productivity. Furthermore, the frustration caused by such errors can have a negative impact on the overall user experience and satisfaction with the Windows 11 operating system.

Several solutions can be considered to address the 0xc00000e5 error. One option is to temporarily disable or uninstall the antivirus software that is known to be the source of the problem. This can assist in determining whether the antivirus program is the root cause of the problem.

In this guide, you will find 5 steps that should help you fix 0xc00000e5 error in Windows 11. Keep in mind that the manual troubleshooting process can be lengthy. You can use a maintenance tool like FortectMac Washing Machine X9 that can fix most system errors, BSODs,^[1] corrupted files, and registry^[2] issues. Otherwise, follow the step-by-step instructions below.

Method 1. Install Windows Updates

• Press the Windows key + R to open the Run box.
• Type ms-settings:windowsupdate in the text box and press Enter.
• Click the Check for updates button.

• If a new update is available, click the Download & Install all button.
• Restart your computer after the process is finished and check to see if the problem is fixed.

Method 2. Fix Corrupted System Files

Use Command Prompt commands to repair system file corruption:

• Open Command Prompt as administrator
• Use the following command and press Enter:
  sfc /scannow

• Reboot your system
• If SFC returned an error, then use the following command lines, pressing Enter after each:
  DISM /Online /Cleanup-Image /CheckHealth
  DISM /Online /Cleanup-Image /ScanHealth
  DISM /Online /Cleanup-Image /RestoreHealth

Method 3. Disable Third-Party Antivirus

Third-party antivirus software functions by monitoring and obstructing potentially dangerous actions on your computer. Although this is typically advantageous, these programs can occasionally misinterpret harmless actions as risks. To put it differently, the antivirus software may produce a false positive.

Consequently, the antivirus program might impede the initiation or proper functioning of a program, resulting in errors like 0xc00000e5. Temporarily disabling the antivirus software can assist in identifying whether it is the root cause of the issue. However, if you don’t have a third-party antivirus, you can also try temporarily disabling Windows Security.

• Press the Windows key.
• Type Windows Security and click Open.
• Click Virus & threat protection.
• Click Manage Settings.

• Under Real-time protection, toggle off the switch to disable antivirus temporarily.
• Windows Security will be active once you restart your computer.

Method 4. Try Clean Boot

• Open the Search menu, type in system configuration, and press Enter.
• Under the Services tab, tick the Hide all Microsoft services box.
• Click on Disable all button.
• Head over to the Startup tab and click on Open Task Manager.

• Select a third-party program and click on Disable at the top.
• Repeat this step to disable all third-party apps and programs.
• Restart your PC to enter the clean boot state and see if the issue persists.
• If the issue disappeared in the clean boot state, then you can be certain that a third-party app is causing it.
• Go through all recently installed apps or programs and remove them one by one.

Method 5. Use System Restore

System Restore is a feature in Microsoft Windows that allows users to revert their computer’s state to a previous point in time. This can be helpful if you have made changes to your system that are causing problems.

• Press the Windows key + R on your keyboard to open the Run box.
• Type SystemPropertiesProtection and press Enter.
• Go to the System Protection tab.

• You will see the System Restore… button. Click it to run System Restore.
• Follow the prompts until you can select a restore point.
• Select the one you want (ideally before the issue started occurring) and go ahead with the process.

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Error 0xc00000e5 is a very common issue that occurs on Windows. It can appear due to various reasons, but the most common is due to low RAM. It may also occur because of a corrupt user profile or an incompatible software application, driver, or hardware component.

When you have a corrupt user profile, you may also encounter the event id 4625 an error occurred during logon. This prevents you from accessing your profile on your PC.

What does 0xc00000e5 mean?

The error code 0xc00000e5 is a common Windows error that can appear on multiple versions of Windows.

It can be related to the blue screen of death which can also appear as an instance of system instability or an application crash. The error code 0xc00000e5 is caused by a hardware problem or incompatibility with the software installed on your computer.

The following are some of the most common causes for error 0xc00000e5:

• Damaged or incompatible hardware drivers – Incompatible hardware drivers can cause system instability and cause blue screens of deaths to appear. These types of errors are usually caused by outdated or faulty hardware drivers.
• Corrupt registry files – The registry files are the heart of your computer. They contain all information about installed software and hardware, as well as configuration settings of your system. Sometimes they become corrupted because of malware infection or any other reason.
• Virus infection –  If your computer is infected with a virus, then there is a chance that the virus has corrupted your computer’s settings. This can sometimes cause issues such as this one.
• Hard drive error – It could also occur if there is an issue with your hard drive or memory, such as bad sectors on the disk or memory errors like memory leaks and memory fragmentation.

Now let’s look at some possible solutions to solve this error.

How can I fix error 0xc00000e5?

1. Run DISM and SFC commands

1. Hit the Windows key, type cmd in the search bar and select Run as administrator.
2. Enter the following command: DISM.exe /Online /Restorehealth 
3. Allow for the command to be executed then type in the next one: sfc /scannow

If you prefer not to do this manually, then we recommend an extensive repair tool with various useful features that can repair several PC issues.

For instance, you can try Fortect as it can help you repair all your PC stability issues by finding healthy components from its extensive vault.

⇒ Get Fortect

2. Update your drivers

1. Hit the Windows + I keys simultaneously to open Settings.
2. Navigate to Windows Update and select Optional Updates.
3. Select Driver updates then click Download & install.

An automated method can be very helpful here if you want to make sure that you have the right updates for your drivers. It can save you more time and assure you that all these steps are done accordingly.

Outbyte Driver Updater is a great solution because it is a driver update program that scans your device rigorously for old or missing drivers and then locates the latest ones from its impressive database.

3. Run chkdsk

1. Press the Windows key, type cmd on the search bar and click Run as administrator.
2. Type in the following command then press Enter (Replace X with your hard drive): chkdsk:/f 

4. Scan for viruses

1. Press the Windows key, search Windows Security and click Open.
2. Select Virus & threat protection.
3. Next, press Quick scan under Current threats.
4. Wait for the process to finish and restart your system.

5. Run Windows update troubleshooter

1. Hit the Windows + I keys simultaneously to open Settings.
2. Select System then click on Troubleshoot.
3. Click on Other-troubleshooters.
4. Hit the Run option for the Windows Update troubleshooter.

Hopefully, you have been able to solve the error 0xc00000e5 if you encountered it on your PC. You may also come across a similar error 0xc000000a5 in your Chrome browser but we have outlined various ways to fix it.

Other similar errors include: 0xc00000e, 0xc0000034, and 0xc00007b.

We’d love to know which solution worked for you in the comments section below.

Summary:
The 0xc00000e5 error code is a common Windows error that results from insufficient administrator privileges or an issue with the antimalware software installed. In this post, we will study this error code in detail and discuss various methods to fix it.

Error codes occur whenever there is something wrong with the application or with OS files. The 0xc00000e5 is one such common error that many Windows 11/10 users have encountered. This error code is generated due to multiple reasons, out of which, an abnormally behaving antivirus is one. Let’s read further and see what this error is all about.

What is the 0xc00000e5 Error Code?

Error code, the 0xc00000e5 usually pops up with a message stating – “The application was unable to start correctly.”

Affected users have reported encountering this error message when they try opening an application. This error causes the application to fail to launch and displays the above-mentioned message.

Why the 0xc00000e5 Error Occurs?

It’s not easy to circle out one possible cause of this error as there are many. The main culprit is said to be the third-party antivirus from Comodo or AVG. These antivirus tools block the application that you are trying to launch as a threat. Listed below are some more reasons that could possibly cause the frustrating 0xc00000e5 error message to generate –

• Application is unable to access the required system files as they might be missing or corrupted
• Multiple antivirus software running simultaneously
• Windows Defender preventing the application from launching

Methods to Fix the 0xc00000e5 Error Message

Now that we know what the 0xc00000e5 error code is and what causes it to occur, let’s look at some methods that we can employ and get rid of this pesky error.

Method 1: Scan for Malware

Viruses and malware hiding in your computer can alter system files or damage applications or data, which could lead to the generation of error codes like the 0xc00000e5 on your screen. Malware attack can also lead to data loss and corruption. If you see an error message like this, the first thing you should do is scan your whole computer for viruses. You can use Windows Defender for this or any reliable third-party antimalware tool.

Method 2: Disable AVG and Comodo Security Software

As mentioned earlier, the error 0xc00000e5 can occur due to an issue with AVG or Comodo antivirus installed on your computer. If you have recently installed either of the two or updated them and started receiving the error message, there could be a possible issue with the antivirus software. You can disable the antivirus temporarily and then try launching the problematic application.

If this works for you, you should move ahead to the next method and learn to exclude the application files from the security scans of these antimalware.

Method 3: Exclude Application Files in Antivirus

All the latest malware now allow users to add exceptions to certain files and exclude them from the security scan. This allows them to safely launch the applications without raising a red flag. You can also do something like this in AVG or Comodo antivirus, whichever is installed on your computer.

You can find instructions to add inclusion in antivirus on the official support pages of both Comodo and AVG antivirus.

Method 4: Disable Windows Defender or Safelist the Problematic Application

Safelisting is another way of excluding the applications that are causing the 0xc00000e5 error code to pop up on your Windows computer.

If you use a third-party antivirus or Windows Defender and are comfortable in temporarily disabling them, do it and then try launching the app. However, if you are unsure of disabling the antivirus, you can add the application to the safelist. This will make sure every time you launch the app, the antivirus will allow it through the firewall and thus avoid the 0xc00000e5 error popping up on your screen.

Method 5: Run the Application as an Administrator

Sometimes, there are applications that require certain privileges like administrator rights to run properly. Insufficient rights could prevent the application from launching and thus show error messages like the 0xc00000e5.

You can avoid this annoying error pop up by launching the application using administrator rights. Here’s how you can do this –

• Locate the problematic application’s executable file or shortcut (present on the desktop).
• Right-click on it and then click on Run as administrator.
• Proceed with launching the app by clicking on Yes in the confirmation prompt.

Doing so will launch the application with administrator rights.

Other notable fixes that you can employ and fix the 0xc00000e5 error message –

• Update OS
• Update device drivers
• Use CHKDSK and SFC to scan for bad system files

Expert Data Care Solution

The methods mentioned above in the article can help you fix the 0xc00000e5 error message on your Windows 11/10 PC. However, if this error is preventing you from accessing your data or is causing your computer to crash randomly, there is a chance of data loss.

In such a way, a professional data recovery software like Stellar Data Recovery Professional can be used at your disposal. This software can easily rescue your data from such error-riddled computers and storage drives.

Stellar Data Recovery Professional uses powerful data recovery algorithms to recover any type of missing or lost file from any storage device like HDDs, SSDs, etc. The software works in case of accidental deletion, formatting, malware attack, system crash, and more. In case of a crashed or unbootable computer due to error 0xc00000e5, the software allows users to create a bootable media recovery tool for performing data recovery.

Final Words

The 0xc00000e5 error code has affected many Windows 11/10 users around the globe. This error message is displayed when an application fails to launch. Be it launching an application or running a video game, system errors have the potential to hamper our workflow. We hope that the methods mentioned in this post helped you fix the 0xc00000e5 error code displayed on your screen. Let us know your thoughts below.