Наши пользователи сообщают о проблемах с игрой Just Dance Controller.
Если у вас также возникли проблемы с Just Dance Controller, серверы игр могут быть перегружены, отключены или недоступны из-за проблем с сетью, сбоев или проведения технического обслуживания сервера.
Чтобы решить эту проблему, выполните следующие действия, чтобы отладить игровое приложение Just Dance Controller и устранить проблему, из-за которой игра Just Dance Controller не работает:
Выберите свое устройство:
Введение
Just Dance Now — популярная мобильная игра, которая позволяет играть в танцевальные дуэты, используя свой смартфон в качестве контроллера. Однако, иногда пользователи могут столкнуться с проблемой, когда игра не подключается к серверу и предотвращает игру. В этой статье мы рассмотрим возможные причины этой проблемы и предложим некоторые решения.
Причины проблемы
Существует несколько возможных причин, по которым Just Dance Now может не подключаться к серверу:
- Проблемы с интернет-соединением: слабый сигнал Wi-Fi или мобильные данные могут привести к нестабильному подключению или полному отсутствию подключения к серверу игры.
- Загруженность серверов: в случае слишком большой загруженности серверов Just Dance Now, подключение может быть медленным или невозможным.
- Технические проблемы: временные проблемы на стороне разработчиков или обновления игры могут привести к неполадкам в подключении.
Решения проблемы
Вот несколько решений, которые могут помочь вам решить проблему с подключением Just Dance Now к серверу:
- Проверьте интернет-соединение: убедитесь, что ваше устройство имеет стабильное подключение к Wi-Fi или проверьте, что у вас достаточно сигнала мобильных данных.
- Перезапустите приложение: закройте Just Dance Now и затем откройте его заново. Это может помочь устранить любые временные технические проблемы или обновления.
- Перезапустите устройство: попробуйте перезагрузить свой телефон, чтобы многие общие проблемы с подключением были устранены.
- Обновите приложение: убедитесь, что у вас установлена последняя версия Just Dance Now. Возможно, в недавнем обновлении разработчики исправили проблему подключения.
- Подключитесь через другое Wi-Fi: если ваше текущее Wi-Fi соединение ненадежно или слишком медленно, попробуйте подключиться через другую сеть.
- Проверьте сообщения разработчика: периодически проверяйте сообщения от разработчиков Just Dance Now на официальных форумах или в социальных сетях. Возможно, они опубликовали информацию о временных проблемах или планах обновления.
Заключение
Если игра Just Dance Now на вашем телефоне не подключается к серверу, не отчаивайтесь. Попробуйте следовать вышеуказанным рекомендациям по устранению неполадок и, вероятно, сможете наслаждаться танцевальными дуэтами в игре. Однако, если проблема продолжается, свяжитесь с технической поддержкой, чтобы получить дополнительную помощь.
Published & Fact Checked by
Published on:
Last Updated on July 24, 2023
Are you trying to play Just Dance 2023 and having the “Ubisoft Server Error” which sometimes also says “We could not reach the Ubisoft servers. It may be due to an issue on our side.”.
We have done our research over this error, and in this post, we are going to share possible workarounds for this error.
Fixes For Ubisoft Server Error With Just Dance 2023
Fix 1: Restart The Game And Internet
- If you have this error then the first thing you need to do is to quit the game, and then disconnect your device from the internet.
- After that Restart the internet.
- Once the internet is restated, reconnect your device to the internet and relaunch the game.
Fix 2: Try Port Forwarding
If you still have this error then this can also be because of nat type, so try forwarding ports on your device.
If you don’t know then port forwarding can help you get better connectivity by directing any unexpected incoming traffic from your router. Sometimes this unexpected incoming traffic from your router can interfere with your connection, resulting in the errors like this.
The ports you are required for Just Dance 2023 Edition are:
Source for this information
Android and iOS
- TCP: 80, 443
- UDP: 5000
Nintendo Switch
- TCP: 80, 443
- UDP: 3074
PlayStation 5
- TCP: 80, 443
- UDP: 3074
Xbox Series X|S
- TCP: 80, 443
- UDP: 3074
If you need more help and information about port forwarding then you can visit this guide.
Fix 3: Try Connecting To Mobile Hotspot
Try connecting the game over a mobile hotspot and check if the error still appears.
If the game is not showing the error on the mobile hotspot then try connecting to a guest account on your internet. This literally helped many users resolve this error.
Fix 4: Teke Help
If you are still unable to resolve this error even after trying everything then you can take help from Ubisoft support.
You can also visit this article by Ubisoft: Just Dance 2023 Edition – Known Issues.
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Ensure that Wi-Fi is turned on, and that your phone is not set to airplane mode or do not disturb. Make sure that Wi-Fi is activated on your console, and that it is connected to your network. If you are using a wired connection, check that the cable is securely connected to your router.
Why is my Just Dance 2023 app not connecting?
If you are experiencing connectivity issues in Just Dance 2023 Edition, this may be due to your NAT type. Should your NAT status show as anything other than Open or Single NAT, you may need to forward ports to your device.
Can you play Just Dance 2023 with phone?
The ports needed for Just Dance 2023 Edition are: Android and iOS TCP: 80, 443 UDP: 5000 Nintendo Switch TCP: 80, 443 UDP: 3074 PlayStation 5 TCP: 80, 443 UDP: 3074 Xbox Series X|STCP: 80, 443 UDP: 3074 This will allow you to establish a connection with the game.
What happened to Just Dance 2023?
Just Dance 2023 Edition was also initially set to be released for Stadia, however, that port of the game was cancelled following the service’s shutdown on January 18, 2023.
Do you need Just Dance Plus to play Just Dance 2023?
You do not need to purchase any subscriptions to play the full base game. The base game for Just Dance 2023 does come with 40 songs available. The Just Dance Plus subscription service just adds additional songs for you to play, with more songs being added periodically.
How to Connect & Play Just Dance 2023 Mobile Phone Controller #justdance
Can i play Just Dance 2023 without Nintendo Online?
To access multiplayer* features in Just Dance 2023 Edition or Just Dance+ content, you will need an online subscription and a stable internet connection for the platform you are playing on. * Applicable platform account and platform subscription (sold separately) required.
Can you play Just Dance 2023 without wifi?
Once your songs are downloaded, you will be able to access the game offline by playing songs from the Songs Library. Please note that you will only be able to use a Joy-Con controller when playing in offline mode.
What devices are compatible with Just Dance 2023?
Just Dance® 2023 Edition on Nintendo Switch™, Nintendo Switch™ Lite, Xbox Series X|S and PlayStation®5.
How to play online Just Dance 2023?
From the main menu, open the Your Group tab on the right side of the screen. Choose Friends & Requests to invite players online and view invites to other groups. Or choose Add or Join to add a player locally. You and your friends will be able to enjoy the full selection of base songs from Just Dance 2023 Edition.
Is Just Dance 2023 only digital download?
* Download code only — This product does not contain a cartridge. Internet connection, Ubisoft Account and Nintendo Account required to redeem the code. To play offline in Just Dance 2023 Edition on Nintendo Switch you will need to download your songs while connected to the internet.
Will Just Dance 2023 be updated?
Just Dance 2023 continues bringing fun and humiliation among family and friends as its predecessors have. But it also brings the franchise into the future not just by being next-gen exclusive, but by also being a game that will be updated regularly instead of being a yearly release.
How do I get the Just Dance app to work?
How does it work?
- Simply launch the Just Dance Now app on your smartphone.
- Follow the instructions in the application to pick a song, and join a Dance Room.
- Hold your smartphone in your right hand and follow the Coaches on screen!
Why is Just Dance 2023 so different?
Just Dance 2023 adds valuable visual detail to the series, and lets you dance with others online. It features a good range of music genres, although the game comes with only 40 default tracks. You will need to pay for the Just Dance+ subscription to access more routines.
What is different about Just Dance 2023 Edition?
The standard edition of Just Dance 2023 includes the base game with 40 song tracks and a one month free trial of Just Dance +. The deluxe edition include the base game with 40 songs tracks, the one month free trial of Just Dance +, and then an addition 4 months of Just Dance +.
Is Just Dance 2023 digital?
A: This is a digital copy of Just Dance 2023 for Nintendo Switch, and it will not include a p… Q: Will there be any K-pop songs available? A: Yes.
Does Just Dance 2023 on switch need a camera?
A: You do not need a camera to play Just Dance 2023.
What do you need to play Just Dance 2023 on switch?
Some editions of Just Dance 2023 Edition come with a Code-In-Box*. To activate the game on Nintendo Switch, you need to redeem your code. All players will receive one copy of the game with each Code-In-Box purchase. * Download code only — This product does not contain a cartridge.
How to play Just Dance 2023 without a Ubisoft account?
Unfortunately you have to sign in with a Ubisoft Connect Account to access the game.
Do you have to download the songs on Just Dance 2023?
To play offline in Just Dance 2023 Edition on Nintendo Switch you will need to download your songs while connected to the internet. To download your songs to your console: • Open the main menu on the left side of the screen.
Does Just Dance 2023 have all the old songs?
In case you weren’t aware, Just Dance 2023 Edition gets updated every week with new songs and returning ones from previous titles. The latter being part of Just Dance+, the new subscription based service within Just Dance 2023 Edition.
New updates are being added at the bottom of this story…….
Original story (published on December 27, 2022) follows:
Just Dance 2023 is one of the popular titles in the ‘rhythm game’ genre and the fourteenth installment in the ‘Just Dance’ game series. Ubisoft has also introduced a subscription service called JustDance+ alongside the game.
The service offers access to a good number of songs from previous games and some ‘new and exclusive’ tracks as well.
One can enjoy this game on popular gaming platforms such as the Nintendo Switch, Sony PlayStation, and Xbox, but there has been a mixed response from fans and critics.
Like any other game, Just Dance 2023 also has its fair share of bugs and issues. If you are having difficulties connecting or pairing an external controller with the game, then you are not alone.
According to reports (1,2,3,4,5,6,7,8,9,10), multiple players are currently experiencing problems while pairing their mobile devices as a controller with the game. The bug seems to have affected both Android and iPhone users.
In order to pair their phones, one needs to install the Just Dance Controller app from the Google Play Store or Apple’s App Store. After that, one can connect their smartphone and the game with the help of a pairing code.
Reportedly, the problem that players are facing is that they receive the ‘wrong code’ error message while trying to pair their mobile devices with the Just Dance game.
Even after multiple attempts, they keep receiving this error message.
@UbisoftSupport I’m having an issue connecting to Just Dance 2023 after the recent app update. The same code has been entered but says that I have the wrong code. This is most likely an issue with the recent update to the app itself.
Source
@UbisoftSupport I have bought the just dance 2023 on the Xbox s . I am getting wrong code error . I have connected the same Wi-Fi and app reinstalled and game re installed also . No luck. Your help is appreciated to fix the pairing issues
Source
The bug has been affecting gamers for quite some time, and due to this, they are unable to enjoy a hassle-free gameplay experience.
Even though some updates have been released in the past few days claiming to have fixed the persistent problem, it remains unresolved as of now.
General troubleshooting steps such as reinstalling the controller app on phones and reinstalling a fresh copy of the game on consoles do not seem to work.
Official response
Fortunately, the developers have officially acknowledged the issue, and it is currently being investigated. Although it must be noted that an official ETA has not been provided.
Also, some affected players have been asked to submit some details regarding the issue on Ubisoft’s Twitter handle.
Potential workaround
We did come across a potential workaround that could help solve the problem for some Xbox owners. It is advisable to remove the game from the quick-start menu and then try the pairing process again.
Unfortunately, other console owners will have to wait for some time.
That said, we’ll keep an eye on the issue where Just Dance 2023 players receive a ‘wrong code’ error when connecting their phones with the controller app and update this article accordingly.
Update 1 (January 4, 2023)
04:08 pm (IST): One of our readers have shared that they were able to fix this issue by connecting both their phone and console to the same channel of the Wi-Fi network.
My theory was dual band wifi networks (2.4 & 5.0 GHz). The game says the console and the phone have to be on the same network. What if they appear to be but not purely? ie the Phone Connected to the 5.0 GHz network and the Console to the 2.4 GHz network? They may both appear to be connected to the same wifi network “ABC123” but maybe since they connected through different channels…it is causing a problem.
Thanks for the tip: Tim Noble!
Update 2 (February 02, 2023)
06:08 pm (IST): This issue was discovered a month ago, yet there is still no fix. Even Ubisoft claims to be working on it, but there is no ETA.
Hello there, thank you for reaching out. We’re sorry you are receiving this error with, I assume, Just Dance 2023. Our game team is aware of this issue and is currently working on a fix. Please, keep an eye on our forums for any updates.
Source
Update 3 (February 06, 2023)
12:50 pm (IST): There are a couple of new potential workarounds that could help you fix the issue:
Workaround 1:
– Bypass WiFi extender and connect to the core network
– Relaunch Just Dance 2023 >> Receive new controller application code
– Restart WiFi router and repeat the above steps
– Restart the phone and the same code on the TV works
Workaround 2:
– Delete the local console Just Dance 2023 user data
– Relaunch Just Dance 2023 >> Receive new controller application code
– Restart the phone and the same code on the TV works
Source
NOTE: You can also check our Gaming Section for more such stories.
Featured image source: Just Dance 2023.
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