Hid compliant headset ошибка

Произошла неустранимая аппаратная ошибка.

Сообщивший компонент: ядро процессора
Источник ошибки: Исключение проверки компьютера
Тип ошибки: Ошибка иерархии кэша
ИД APIC процессора: 16

Произошла неустранимая аппаратная ошибка.

Сообщивший компонент: ядро процессора
Источник ошибки: Исключение проверки компьютера
Тип ошибки: Ошибка иерархии кэша
ИД APIC процессора: 16

EDIT 2: Changed disabling to uninstalling in step 7. That’s my bad.

EDIT:

Update. After trialling a possible fix since making the original post, I’ve found a definite and permanent fix for this issue!!

1. Go to Device Manager and find the HID-compliant headset that’s causing the problem.

2. Right click it and go to properties > details > hardware ids. Keep this window open as you’ll need these values.

3. Press the windows key and type «edit group policy» and open that.

4. On the left-hand panel, go to Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions and double-click.

5. Find «Prevent installation of devices that match any of these device IDs» and double-click.

6. Click «enable» on the top left, then click «Show…» & on each line type the corresponding values from the hardware ids window for the HID-compliant headset opened earlier, but DO NOT include the last line that says something like «HID_DEVICE» because otherwise you won’t be able to install any new device on your PC. I’ll include an example screenshot below.

7. Click OK > Apply > OK. You may need to restart your system. After doing this, HID-compliant headset can no longer keep reinstalling itself after disabling it again UNINSTALLING it under device manager (don’t forget to do this). You can still update Synapse etc normally.

For the last 3 months this has worked like a charm for me, no more crashes! Hopefully this works for you.ORIGINAL POST:

Hopefully this is allowed, but seeing as I’ve seen help posts about this issue around Reddit and other forums, I thought I’d share a fix I finally came across.

If you use a Razer DAC (or Logitech/Hyper X as they also have this issue), you might’ve experienced a GPU crash when playing highly taxing/intense games — like The Witcher 3 or Assassin’s Creed Origins. The crash causes a single solid colour on the screen, which you have to force restart to get out of. Once you restart after the crash and you open Device Manager, you should notice «HID-compliant headset» with a yellow warning triangle under Human Interface Devices, like this:

Event logger shows critical events basically saying the device stopped working and/or cannot start. After some Googling, you’ll find that nobody really has a solution (other than luck that it’ll start working), and that it’s a known Windows 10 driver issue that Microsoft still haven’t fixed (after at least 3+ years). When digging around in the properties I found that it’s only one DAC driver that’s crashing, and it’s only crashing under HID-compliant headset and not Razer Audio Controller. It’s an especially common crash that happens with Razer headsets, but isn’t isolated to Razer. I’ve seen posts of this happening with Logitech and HyperX headsets.

As far as I know, this isn’t a problem that Razer, Logitech, or HyperX can fix themselves, they just have to wait for Microsoft to fix the conflict. HyperX employees have said this themselves too.

The crash only occurs when the DAC is in use, so if I plug the headset directly into the audio/mic ports it doesn’t have this crash. I tried reinstalling the drivers, disabling, etc, but the only thing that worked (temporarily) was uninstalling HID-compliant headset drivers only AFTER a crash, never before. Then with each restart of the PC they would auto reinstall them, even after disabling auto reinstall of drivers in Windows settings.

A friend of mine’s IT boss had mentioned it was likely one of the DAC’s drivers conflicting with the GPU’s audio drivers. Low and behold, after disabling the GPU’s audio drivers in Device Manager (since my monitor doesn’t have speakers I don’t use them), the crash was no more.

So, if you’re having this issue with any headset then give this a try. It’s a very common problem that so far nobody has found a work around for — or at least haven’t posted it online. Thought to share it here so if anyone is looking they can try this.

Hope this helps somebody!

• 1 reply

So recently my Razer Kraken Kitty Edition headset has been experiencing a strange problem wherein the HID-compliant headset drivers are conflicting with Windows 10 and subsequently causing my PC to crash and reboot itself when I’m gaming or doing other tasks on my PC. When checking my Event Viewer, I notice the codes related to the crash correspond with two specific errors:

Error Code 10110: «A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.»

Error Code 10111: «The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.»

From what I can gather, the codes refer to the drivers of my Razer headset. I tested with another different brand headset and did not experience any type of errors or crashes, so this leads me to believe my Razer headset is the definite culprit. Now, I’ve tried a variety of troubleshooting steps including re-installing Synapse, uninstalling Synapse, unplugging and replugging in the headset. Nothing I have tried has provided a definite fix. I’m extremely disappointed as I really enjoy my Kitty edition headset.

Has anyone else experienced this issue and if so, knows of a fix?

1. The device HID-compliant headset location unknown is offline due to a user-mode driver crash.

   I am having an issue for a few months now.It restarts my computer unexpectedly if I’m coding, playing games or in class.Here’s the error — The device HID-compliant headset location unknown is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.It always comes in the ADMINISTRATIVE EVENT VIEWER after the unexpected crash.This used to happen in Windows 11 first, and I hoped that if I would update to WIN 11, this error would be gone forever… But it didn’t go.Please he

   

2. HID compliant headset crashing causing windows to freeze

   The HID-compliant headset driver is crashing usually while im gaming and causing my screen to go black and not registering any input. This link is people having a similiar problem but none of the fixes listed worked for me.

   https://answers.microsoft.com/en-us…-headset/0a5c6685-188f-4b67-9450-196cbd4a1a0f

   I even tried resetting windows but the crashes are still happening.

   This is whats shown in the event viewer:

   The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

   This error also appears just before the crash in the event viewer:

   The RasMan service depends on the SstpSvc service which failed to start because of the following error:

   The operation completed successfully.

3. Computer reboots HID-compliant headset driver crash

   Hi,

   I have this very annoying issue. When I run a specific game (flight sim 2020) I get a reboot. It is 100% reproduceable and has never happened before with any other software. Generally it will happen when either on the main menu or the moment I have started a mission.

   I have spent a bit of time on the issue, originally suspecting it was a power supply, I borrowed one as a test and got a reboot straight away, I have removed all overclocks and checked temps, but the thing is I generally get a reboot on the main menu, before the game has even started so its not likely due to load.

   I did some digging in the event viewer and this is what I get each time:

   The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.What I did was, disconnect my headset, reboot the computer, (leave it disconnected) and disable all HID compliant devices from control panel, start the game and boom reboot again (although I did not get the HID error in event viewer this time). Infact I went and unplugged all USB devices from my computer and still got the reboot.

   I really feel like the HID driver is causing the problem, even after removing from control panel its still causing a conflict.

   Win10 ver 21H1 OS build 19043.1288
   8600K, 24Gb RAM, GTX980

4. The device HID-compliant headset location unknown is offline due to a user-mode driver crash.

   Windows freezing/restarting, HID-compliant headset problem

   I’m having recurrent problems with this HID-compliant driver, which continues to broke and freeze my PC, usually while gaming. My headset is a Razer Kraken 7.1 V2.

   HyperX Cloud II restarting my pc without warning
   by u/speedybluejay in HyperX

   At this link, we have another guys having the same problem with another headset. This is a Windows bug/problem, for sure. So, if anyone knows how to fix it, help me out. Thank you.

   Windows event viewer:

   The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.