Ftp ошибка 227 entering passive mode

The File Transfer Protocol is a network protocol providing functionality for file access, file transfer, and file management.

In addition, FTP operates in either active or a passive mode.

Due to the wrong passive port range configuration settings on the server side, the customer may cause an error like,

"227 Entering Passive Mode (192,168,1,2,118,151).
ftp: connect: Connection timed out"

Today, we’ll see the reason for this error and how it is fixed by our Support Engineers as part of our Server Management Services.

Active and Passive modes?

In passive mode, the server decides which server-side port the client should connect to. Then the client starts the connection to the specified port.

On the other hand, in active mode, the client specifies which client-side port the data channel has opened and the server starts the connection.

Moreover, one of the main reason to occur this “227 entering passive mode FTP connect connection timed out” error is the improper configuration settings of the passive port range.

How we fixed 227 entering passive mode FTP connect connection timed out error

The error is caused due to the misconfiguration of the passive port range on the FTP server and in the firewall settings.

Therefore, our Support Engineers correct the settings in both FTP server and in the firewall.

Set passive port range in FTP server

CPanel offers a choice of two FTP servers. PureFTP and ProFTP. PureFTPd is very much secure.

Here, our Support Engineers took the following steps to add passive range port on Pureftp servers.

In Pureftpd,

To solve the error, the passive Port range should be added to the Pureftp configuration file.

1. We open Pureftp configuration file  /etc/pure-ftpd.conf.

2. Then, we add the following line.

PassivePortRange 30000 35000

3. At last, we restart the Pureftp service.

service pureftpd restart

In ProFTP,

In ProFTP,  we add the passive port range in /etc/proftpd.conf.

1.  We open /etc/proftpd.conf and add this line.

PassivePorts    30000 35000

2. In the end, we restart the service.

service proftpd restart

Add passive port range in firewall settings

Most servers have a firewall to avoid security problems. Therefore, the passive port range should be open in the firewall configuration too.

Even if the FTP server allows passive ports, the firewall can block the connection between FTP client and server when the passive port range is not open. It results in 227 entering passive mode ftp connect connection timed out error.

Our Support Engineers use the following steps to add the passive port range to the firewall configuration file.

For firewall like Iptables,

1. Firstly, we open /etc/sysconfig/iptables file.

2. Then, we add the entry like,

iptables -I INPUT -p tcp --dport 49152:65534 -j ACCEPT

3. At last, we restart iptables

service iptables save

For firewall like CSF,

1. We open /etc/csf/csf.conf file.

2. Then, find the line with TCP_IN ,TCP_OUT and then added the port range.

# Allow incoming TCP ports
TCP_IN = "20,21,22,25,53,80,110,30000:35000"

TCP_OUT = "20,21,22,25,53,80,110,30000:35000"

3. Finally, restart the CSF service.

csf -r

service csf restart

[Getting 227 entering passive mode ftp connect connection timed out error? We’ll fix it for you.]

Conclusion

In short, the improper configuration of the passive port range in the FTP server and in the firewall configuration file are the main reasons for “227 entering passive mode ftp connect connection timed out” error. Today, we saw how our Support Engineers fixed this error.

PREVENT YOUR SERVER FROM CRASHING!

Never again lose customers to poor server speed! Let us help you.

Our server experts will monitor & maintain your server 24/7 so that it remains lightning fast and secure.

GET STARTED

var google_conversion_label = «owonCMyG5nEQ0aD71QM»;

Moderator: Project members

Reddax

500 Command not understood
Posts: 2
Joined: 2013-05-17 14:37
First name: James
Last name: Morley

227 Entering Passive Mode, Disconnected.

#1

Post

by Reddax » 2013-05-17 14:49

000089)17/05/2013 15:34:20 — james (212.183.128.67)> CLNT AndFTP
(000089)17/05/2013 15:34:20 — james (212.183.128.67)> 200 Don’t care
(000089)17/05/2013 15:34:21 — james (212.183.128.67)> PWD
(000089)17/05/2013 15:34:21 — james (212.183.128.67)> 257 «/» is current directory.
(000089)17/05/2013 15:34:21 — james (212.183.128.67)> NOOP
(000089)17/05/2013 15:34:21 — james (212.183.128.67)> 200 OK
(000089)17/05/2013 15:34:22 — james (212.183.128.67)> CWD /
(000089)17/05/2013 15:34:22 — james (212.183.128.67)> 250 CWD successful. «/» is current directory.
(000089)17/05/2013 15:34:23 — james (212.183.128.67)> PASV
(000089)17/05/2013 15:34:23 — james (212.183.128.67)> 227 Entering Passive Mode (86,150,105,147,215,59)
(000089)17/05/2013 15:35:27 — james (212.183.128.67)> disconnected.

As you can see, i’m trying to connect to my ftp server from an external ip and it simply says 227 entering passive mode then disconnects. I’ve opened the ports that are under passive mode settings. I have also added filezilla to the windows firewall exception. It works fine when connecting from internally. Any suggestions?



pedey

500 Command not understood
Posts: 2
Joined: 2013-05-30 16:42
First name: Mike
Last name: P

Re: 227 Entering Passive Mode, Disconnected.

#3

Post

by pedey » 2013-05-30 16:54

I’m having an identical problem behind a Sonicwall TZ170. LAN access works. Outside access allows for username/password entry, then disconnects immediately after log entry ‘227 Entering Passive Mode (x.x.x.x,136,188)’. Checked ‘Use custom port range’ in Passive mode settings in Filezilla Server options and entered 35000-36000. Forwarded those ports on Sonicwall to server IP. Also forwarded ports 20-22 and listening port 14147. Stumped. Tried using https://ftptest.net/ — does not resolve. Instead using http://www.g6ftpserver.com/en/ftptest — log below:

* About to connect() to x.x.x.x port 21 (#0)
* Trying x.x.x.x… connected
* Connected to x.x.x.x (x.x.x.x) port 21 (#0)
< 220-FileZilla Server version 0.9.41 beta
< 220-written by Tim Kosse (Tim.Kosse@gmx.de)
< 220 Please visit http://sourceforge.net/projects/filezilla/

> USER test
< 331 Password required for test

> PASS *****
< 230 Logged on

> PWD
< 257 «/» is current directory.
* Entry path is ‘/’

> CLNT Testing from http://www.g6ftpserver.com/ftptest from IP x.x.x.x
< 200 Don’t care

> FEAT
< 211-Features:
< MDTM
< REST STREAM
< SIZE
< MLST type*;size*;modify*;
< MLSD
< UTF8
< CLNT
< MFMT
< 211 End

> PASV
* Connect data stream passively
* Recv failure: Connection was reset
* Closing connection #0

curl: (56) Recv failure: Connection was reset


User avatar

botg

Site Admin
Posts: 35142
Joined: 2004-02-23 20:49
First name: Tim
Last name: Kosse
Contact:

Re: 227 Entering Passive Mode, Disconnected.

#4

Post

by botg » 2013-05-30 18:10

You need to configure the server as well as all firewalls and NAT routers involved according to the Network Configuration guide.


pedey

500 Command not understood
Posts: 2
Joined: 2013-05-30 16:42
First name: Mike
Last name: P

Re: 227 Entering Passive Mode, Disconnected.

#5

Post

by pedey » 2013-05-30 19:38

Thanks. To this point, I can only access from outside if I change the listening port from 21 to something else. So I’ve changed it. Don’t know if this is unique to the firewall or if there’s something else I’m missing — I’m assuming it’s the firewall.


User avatar

boco

Contributor
Posts: 26707
Joined: 2006-05-01 03:28
Location: Germany

Re: 227 Entering Passive Mode, Disconnected.

#6

Post

by boco » 2013-05-30 21:49

Don’t forward 14147, it’s for remote administration only.

Thanks, reported.

Your log indicated a very aggressive firewall or router. Even the reply to PASV (and thus the Passive port to use) is blocked already. As you indicate it works fine from LAN, it seems to be the router firewall.

### BEGIN SIGNATURE BLOCK ###
No support requests per PM! You will NOT get any reply!!!
FTP connection problems? Please do yourself a favor and read Network Configuration.
FileZilla connection test: https://filezilla-project.org/conntest.php
### END SIGNATURE BLOCK ###


I am having a problem connecting a Windows service to an FTP site.

I inherited a Windows service from another developer. The service connects to a 3rd party server, downloads a csv file and then processes it. For some reason, the service stopped working (well over a year ago, before I was given the project).

So I went back to basics, created a console app and tried the connection/ file download function only in that app. I have tried many different methods to connect to the FTP, but all of them return the same error to my application:

The remote server returned an error: 227 Entering Passive Mode ()

This is one of the many methods I’ve tried:

FtpWebRequest request = (FtpWebRequest)WebRequest.Create("ftp://ftpaddress/filename.csv");
        request.Method = WebRequestMethods.Ftp.DownloadFile;

        request.Credentials = new NetworkCredential("username", "password");

        request.UsePassive = true;

        FtpWebResponse response = (FtpWebResponse)request.GetResponse();

        Stream responseStream = response.GetResponseStream();
        StreamReader reader = new StreamReader(responseStream);
        Console.WriteLine(reader.ReadToEnd());

        Console.WriteLine("Download Complete, status {0}", response.StatusDescription);

        reader.Close();
        response.Close(); 

But it falls down on this part:

FtpWebResponse response = (FtpWebResponse)request.GetResponse();

I read in several forums that setting the UsePassive property to False fixes these errors, but all that happened to me was that I got a syntax error instead, as below:

The remote server returned an error: (500) Syntax error, command unrecognized.

The file is hosted on a 3rd party FTP server I have no control over. I can paste the URL into a browser, and I am prompted for a username and password, which then allows me through and I can download the file.

To eliminate our firewall as the cause of the problem, I ran the app on both the internal network and the WiFi (which isn’t behind the firewall), and it makes no difference. I also connected through FileZilla in Default, Active and Passive modes, and it worked every time. So no problem there.

So then I ran Wireshark. Here is an image of the wire capture using Filezilla (i.e. a successful one), in Passive mode:

enter image description here

And here is the capture when connecting (and failing) using the app, with passive set to true:

enter image description here

So as you can see in the failed connection above, I can log in to the server just fine. Then for whatever reason an extra request is sent, namely «TYPE I», which prompts the response of «Switching to binary mode.» The below that, I get the following:

500 oops: vsf_sysutil_recv_peek: no data

In addition, I also ran it again after setting the Passive property to false, and this is what I got that time:

enter image description here

So my question is twofold;

1, if I somehow get past the UsePassive issue and set that property to false, will that solve my problem?

2, ignoring the UsePassive property, why can’t I download the file from the app, but can from everywhere else?

As said in the title, I don’t manage to connect my Windows 10 host to my FTP server on the VirtualBox guest side (Ubuntu 18.04).
On the guest side, the vsftpd server works fine, I can connect without any problem.

So I tried to forward the associated port to the host (NAT) and tried to connect to the server via FileZilla. It does login, but always fails to retrieve directory listing. I tried deactivating the firewalls, giving all the access permissions to the folder but it doesn’t change anything.

I read that it could be a problem of passive mode there:
Problems with FTP file access to VirtualBox guest running Windows 2008 Server R2 x64

So I added the following lines to my vsftpd.conf:

pasv_enable=YES
pasv_min_port=8020
pasv_max_port=8020
port_enable=YES
pasv_address=127.0.0.1

I forwarded the port 8020 but I now get the following error on FileZilla:

The data connection could not be established: WSAEADDRNOTAVAIL — Cannot assign requested address

Full FileZilla response:

Status: Connecting to 127.0.0.1:2100...
Status: Connection established, waiting for welcome message...
Status: Server does not support non-ASCII characters.
Status: Logged in
Status: Retrieving directory listing...
Command:    PWD
Response:   257 "/home/cakephp" is the current directory
Command:    TYPE I
Response:   200 Switching to Binary mode.
Command:    PASV
Response:   227 Entering Passive Mode (0,0,0,0,31,84).
Command:    LIST
Error:  The data connection could not be established:
WSAEADDRNOTAVAIL - Cannot assign requested address
Error:  Connection timed out after 20 seconds of inactivity
Error:  Failed to retrieve directory listing
Status: Disconnected from server

I’m a bit lost with this, does anybody have a suggestion?
Thanks in advance


EDIT1:
Without any kind of hope, I also tried to access from the Windows Command Prompt. It does connect but when I ls the current folder I get the following error:

500 illegal PORT command.
425 use PORT or PASV first.

But I guess that this is because ftp.exe doesn’t support passive mode.

Just in case it can help, you can find here my whole current vsftpd config file.
Also, I can seamlessly access to the guest SSH server from the host with Putty.

EDIT2:
I set listen_ipv6 to YES, changed pasv_max_port to 8030 to increase the number of passive ports and forwarded them. I get the following logs from FileZilla:

Status:  Connecting to 127.0.0.1:2100...
Status: Connection established, waiting for welcome message...
Status: Server does not support non-ASCII characters.
Status: Logged in
Status: Retrieving directory listing...
Command:    PWD
Response:   257 "/home/cakephp" is the current directory
Command:    TYPE I
Response:   200 Switching to Binary mode.
Command:    PASV
Response:   227 Entering Passive Mode (0,0,0,0,31,90).
Command:    LIST
Error:  The data connection could not be established: WSAEADDRNOTAVAIL - Cannot assign requested address
Error:  Connection timed out after 20 seconds of inactivity
Error:  Failed to retrieve directory listing

The File Transfer Protocol is a network protocol providing functionality for file access, file transfer, and file management.

In addition, FTP operates in either active or a passive mode.

Due to the wrong passive port range configuration settings on the server side, the customer may cause an error like,

"227 Entering Passive Mode (192,168,1,2,118,151).
ftp: connect: Connection timed out"

Today, we’ll see the reason for this error and how it is fixed by our Support Engineers as part of our Server Management Services.

Active and Passive modes?

In passive mode, the server decides which server-side port the client should connect to. Then the client starts the connection to the specified port.

On the other hand, in active mode, the client specifies which client-side port the data channel has opened and the server starts the connection.

Moreover, one of the main reason to occur this “227 entering passive mode FTP connect connection timed out” error is the improper configuration settings of the passive port range.

How we fixed 227 entering passive mode FTP connect connection timed out error

The error is caused due to the misconfiguration of the passive port range on the FTP server and in the firewall settings.

Therefore, our Support Engineers correct the settings in both FTP server and in the firewall.

Set passive port range in FTP server

CPanel offers a choice of two FTP servers. PureFTP and ProFTP. PureFTPd is very much secure.

Here, our Support Engineers took the following steps to add passive range port on Pureftp servers.

In Pureftpd,

To solve the error, the passive Port range should be added to the Pureftp configuration file.

1. We open Pureftp configuration file  /etc/pure-ftpd.conf.

2. Then, we add the following line.

PassivePortRange 30000 35000

3. At last, we restart the Pureftp service.

service pureftpd restart

In ProFTP,

In ProFTP,  we add the passive port range in /etc/proftpd.conf.

1.  We open /etc/proftpd.conf and add this line.

PassivePorts    30000 35000

2. In the end, we restart the service.

service proftpd restart

Add passive port range in firewall settings

Most servers have a firewall to avoid security problems. Therefore, the passive port range should be open in the firewall configuration too.

Even if the FTP server allows passive ports, the firewall can block the connection between FTP client and server when the passive port range is not open. It results in 227 entering passive mode ftp connect connection timed out error.

Our Support Engineers use the following steps to add the passive port range to the firewall configuration file.

For firewall like Iptables,

1. Firstly, we open /etc/sysconfig/iptables file.

2. Then, we add the entry like,

iptables -I INPUT -p tcp --dport 49152:65534 -j ACCEPT

3. At last, we restart iptables

service iptables save

For firewall like CSF,

1. We open /etc/csf/csf.conf file.

2. Then, find the line with TCP_IN ,TCP_OUT and then added the port range.

# Allow incoming TCP ports
TCP_IN = "20,21,22,25,53,80,110,30000:35000"

TCP_OUT = "20,21,22,25,53,80,110,30000:35000"

3. Finally, restart the CSF service.

csf -r

service csf restart

[Getting 227 entering passive mode ftp connect connection timed out error? We’ll fix it for you.]

Conclusion

In short, the improper configuration of the passive port range in the FTP server and in the firewall configuration file are the main reasons for “227 entering passive mode ftp connect connection timed out” error. Today, we saw how our Support Engineers fixed this error.

PREVENT YOUR SERVER FROM CRASHING!

Never again lose customers to poor server speed! Let us help you.

Our server experts will monitor & maintain your server 24/7 so that it remains lightning fast and secure.

GET STARTED

var google_conversion_label = «owonCMyG5nEQ0aD71QM»;

I am having a problem connecting a Windows service to an FTP site.

I inherited a Windows service from another developer. The service connects to a 3rd party server, downloads a csv file and then processes it. For some reason, the service stopped working (well over a year ago, before I was given the project).

So I went back to basics, created a console app and tried the connection/ file download function only in that app. I have tried many different methods to connect to the FTP, but all of them return the same error to my application:

The remote server returned an error: 227 Entering Passive Mode ()

This is one of the many methods I’ve tried:

FtpWebRequest request = (FtpWebRequest)WebRequest.Create("ftp://ftpaddress/filename.csv");
        request.Method = WebRequestMethods.Ftp.DownloadFile;

        request.Credentials = new NetworkCredential("username", "password");

        request.UsePassive = true;

        FtpWebResponse response = (FtpWebResponse)request.GetResponse();

        Stream responseStream = response.GetResponseStream();
        StreamReader reader = new StreamReader(responseStream);
        Console.WriteLine(reader.ReadToEnd());

        Console.WriteLine("Download Complete, status {0}", response.StatusDescription);

        reader.Close();
        response.Close(); 

But it falls down on this part:

FtpWebResponse response = (FtpWebResponse)request.GetResponse();

I read in several forums that setting the UsePassive property to False fixes these errors, but all that happened to me was that I got a syntax error instead, as below:

The remote server returned an error: (500) Syntax error, command unrecognized.

The file is hosted on a 3rd party FTP server I have no control over. I can paste the URL into a browser, and I am prompted for a username and password, which then allows me through and I can download the file.

To eliminate our firewall as the cause of the problem, I ran the app on both the internal network and the WiFi (which isn’t behind the firewall), and it makes no difference. I also connected through FileZilla in Default, Active and Passive modes, and it worked every time. So no problem there.

So then I ran Wireshark. Here is an image of the wire capture using Filezilla (i.e. a successful one), in Passive mode:

enter image description here

And here is the capture when connecting (and failing) using the app, with passive set to true:

enter image description here

So as you can see in the failed connection above, I can log in to the server just fine. Then for whatever reason an extra request is sent, namely «TYPE I», which prompts the response of «Switching to binary mode.» The below that, I get the following:

500 oops: vsf_sysutil_recv_peek: no data

In addition, I also ran it again after setting the Passive property to false, and this is what I got that time:

enter image description here

So my question is twofold;

1, if I somehow get past the UsePassive issue and set that property to false, will that solve my problem?

2, ignoring the UsePassive property, why can’t I download the file from the app, but can from everywhere else?

Доброго времени суток. Собственно, сабж в титле.

Сама ошибка выглядит по меньшей мере непонятно:

«Удаленный сервер возвратил ошибку: 227 Entering Passive Mode
(192,168,1,136,39,43)»

при чём тут ошибка? мне же и нужно в пассивный режим зайти… ладно, едем дальше.

Опыта работы с ftp нет, нашел какие то исходники, собрал проект, выдаётся вышеупомянутое исключение. Упростил код до невозможности, ошибка осталась. Странность ещё в том, что в totalCommander соединение удаётся,

    private void btn_connect_Click_2(object sender, RoutedEventArgs e)
    {
        FtpWebRequest requestDir = (FtpWebRequest)FtpWebRequest.Create("ftp://192.168.1.136/");
        requestDir.Credentials = new NetworkCredential("username", "password");
        requestDir.Method = "LIST";
        requestDir.UseBinary = true;
        requestDir.EnableSsl = false;
        requestDir.UsePassive = true;

        try
        {
            WebResponse response = requestDir.GetResponse();
        }
        catch (Exception ex)
        {
            MessageBox.Show(ex.ToString() + ": n" + ex.Message);
        }
    }

пробовал так же ставить

requestDir.UsePassive = false;

Получил ошибку 500, синтаксическую, мол, команда не опознана.
Буду благодарен, если мне объяснят, что я делаю не так)

Доброго времени суток. Собственно, сабж в титле.

Сама ошибка выглядит по меньшей мере непонятно:

«Удаленный сервер возвратил ошибку: 227 Entering Passive Mode (192,168,1,136,39,43)»

при чём тут ошибка? мне же и нужно в пассивный режим зайти… ладно, едем дальше.

Опыта работы с ftp нет, нашел какие то исходники, собрал проект, выдаётся вышеупомянутое исключение. Упростил код до невозможности, ошибка осталась. Странность ещё в том, что в totalCommander соединение удаётся,

C#
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         private void btn_connect_Click_2(object sender, RoutedEventArgs e)
        {
            FtpWebRequest requestDir = (FtpWebRequest)FtpWebRequest.Create("ftp://192.168.1.136/");
            requestDir.Credentials = new NetworkCredential("uploadhis", "111111");
            requestDir.Method = "LIST";
            requestDir.UseBinary = true;
            requestDir.EnableSsl = false;
            requestDir.UsePassive = true;
 
            try
            {
                WebResponse response = requestDir.GetResponse();
            }
            catch (Exception ex)
            {
                MessageBox.Show(ex.ToString() + ": n" + ex.Message);
            }
        }

пробовал так же ставить requestDir.UsePassive = false;, тогда ошибка 500, синтаксическая, мол, команда не опознана.
Буду благодарен, если мне объяснят, что я делаю не так)

I am having a problem connecting a Windows service to an FTP site.

I inherited a Windows service from another developer. The service connects to a 3rd party server, downloads a csv file and then processes it. For some reason, the service stopped working (well over a year ago, before I was given the project).

So I went back to basics, created a console app and tried the connection/ file download function only in that app. I have tried many different methods to connect to the FTP, but all of them return the same error to my application:

The remote server returned an error: 227 Entering Passive Mode ()

This is one of the many methods I’ve tried:

FtpWebRequest request = (FtpWebRequest)WebRequest.Create("ftp://ftpaddress/filename.csv");
        request.Method = WebRequestMethods.Ftp.DownloadFile;

        request.Credentials = new NetworkCredential("username", "password");

        request.UsePassive = true;

        FtpWebResponse response = (FtpWebResponse)request.GetResponse();

        Stream responseStream = response.GetResponseStream();
        StreamReader reader = new StreamReader(responseStream);
        Console.WriteLine(reader.ReadToEnd());

        Console.WriteLine("Download Complete, status {0}", response.StatusDescription);

        reader.Close();
        response.Close(); 

But it falls down on this part:

FtpWebResponse response = (FtpWebResponse)request.GetResponse();

I read in several forums that setting the UsePassive property to False fixes these errors, but all that happened to me was that I got a syntax error instead, as below:

The remote server returned an error: (500) Syntax error, command unrecognized.

The file is hosted on a 3rd party FTP server I have no control over. I can paste the URL into a browser, and I am prompted for a username and password, which then allows me through and I can download the file.

To eliminate our firewall as the cause of the problem, I ran the app on both the internal network and the WiFi (which isn’t behind the firewall), and it makes no difference. I also connected through FileZilla in Default, Active and Passive modes, and it worked every time. So no problem there.

So then I ran Wireshark. Here is an image of the wire capture using Filezilla (i.e. a successful one), in Passive mode:

enter image description here

And here is the capture when connecting (and failing) using the app, with passive set to true:

enter image description here

So as you can see in the failed connection above, I can log in to the server just fine. Then for whatever reason an extra request is sent, namely «TYPE I», which prompts the response of «Switching to binary mode.» The below that, I get the following:

500 oops: vsf_sysutil_recv_peek: no data

In addition, I also ran it again after setting the Passive property to false, and this is what I got that time:

enter image description here

So my question is twofold;

1, if I somehow get past the UsePassive issue and set that property to false, will that solve my problem?

2, ignoring the UsePassive property, why can’t I download the file from the app, but can from everywhere else?

I am having a problem connecting a Windows service to an FTP site.

I inherited a Windows service from another developer. The service connects to a 3rd party server, downloads a csv file and then processes it. For some reason, the service stopped working (well over a year ago, before I was given the project).

So I went back to basics, created a console app and tried the connection/ file download function only in that app. I have tried many different methods to connect to the FTP, but all of them return the same error to my application:

The remote server returned an error: 227 Entering Passive Mode ()

This is one of the many methods I’ve tried:

FtpWebRequest request = (FtpWebRequest)WebRequest.Create("ftp://ftpaddress/filename.csv");
        request.Method = WebRequestMethods.Ftp.DownloadFile;

        request.Credentials = new NetworkCredential("username", "password");

        request.UsePassive = true;

        FtpWebResponse response = (FtpWebResponse)request.GetResponse();

        Stream responseStream = response.GetResponseStream();
        StreamReader reader = new StreamReader(responseStream);
        Console.WriteLine(reader.ReadToEnd());

        Console.WriteLine("Download Complete, status {0}", response.StatusDescription);

        reader.Close();
        response.Close(); 

But it falls down on this part:

FtpWebResponse response = (FtpWebResponse)request.GetResponse();

I read in several forums that setting the UsePassive property to False fixes these errors, but all that happened to me was that I got a syntax error instead, as below:

The remote server returned an error: (500) Syntax error, command unrecognized.

The file is hosted on a 3rd party FTP server I have no control over. I can paste the URL into a browser, and I am prompted for a username and password, which then allows me through and I can download the file.

To eliminate our firewall as the cause of the problem, I ran the app on both the internal network and the WiFi (which isn’t behind the firewall), and it makes no difference. I also connected through FileZilla in Default, Active and Passive modes, and it worked every time. So no problem there.

So then I ran Wireshark. Here is an image of the wire capture using Filezilla (i.e. a successful one), in Passive mode:

enter image description here

And here is the capture when connecting (and failing) using the app, with passive set to true:

enter image description here

So as you can see in the failed connection above, I can log in to the server just fine. Then for whatever reason an extra request is sent, namely «TYPE I», which prompts the response of «Switching to binary mode.» The below that, I get the following:

500 oops: vsf_sysutil_recv_peek: no data

In addition, I also ran it again after setting the Passive property to false, and this is what I got that time:

enter image description here

So my question is twofold;

1, if I somehow get past the UsePassive issue and set that property to false, will that solve my problem?

2, ignoring the UsePassive property, why can’t I download the file from the app, but can from everywhere else?

The File Transfer Protocol is a network protocol providing functionality for file access, file transfer, and file management.

In addition, FTP operates in either active or a passive mode.

Due to the wrong passive port range configuration settings on the server side, the customer may cause an error like,

"227 Entering Passive Mode (192,168,1,2,118,151).
ftp: connect: Connection timed out"

Today, we’ll see the reason for this error and how it is fixed by our Support Engineers as part of our Server Management Services.

Active and Passive modes?

In passive mode, the server decides which server-side port the client should connect to. Then the client starts the connection to the specified port.

On the other hand, in active mode, the client specifies which client-side port the data channel has opened and the server starts the connection.

Moreover, one of the main reason to occur this “227 entering passive mode FTP connect connection timed out” error is the improper configuration settings of the passive port range.

How we fixed 227 entering passive mode FTP connect connection timed out error

The error is caused due to the misconfiguration of the passive port range on the FTP server and in the firewall settings.

Therefore, our Support Engineers correct the settings in both FTP server and in the firewall.

Set passive port range in FTP server

CPanel offers a choice of two FTP servers. PureFTP and ProFTP. PureFTPd is very much secure.

Here, our Support Engineers took the following steps to add passive range port on Pureftp servers.

In Pureftpd,

To solve the error, the passive Port range should be added to the Pureftp configuration file.

1. We open Pureftp configuration file  /etc/pure-ftpd.conf.

2. Then, we add the following line.

PassivePortRange 30000 35000

3. At last, we restart the Pureftp service.

service pureftpd restart

In ProFTP,

In ProFTP,  we add the passive port range in /etc/proftpd.conf.

1.  We open /etc/proftpd.conf and add this line.

PassivePorts    30000 35000

2. In the end, we restart the service.

service proftpd restart

Add passive port range in firewall settings

Most servers have a firewall to avoid security problems. Therefore, the passive port range should be open in the firewall configuration too.

Even if the FTP server allows passive ports, the firewall can block the connection between FTP client and server when the passive port range is not open. It results in 227 entering passive mode ftp connect connection timed out error.

Our Support Engineers use the following steps to add the passive port range to the firewall configuration file.

For firewall like Iptables,

1. Firstly, we open /etc/sysconfig/iptables file.

2. Then, we add the entry like,

iptables -I INPUT -p tcp --dport 49152:65534 -j ACCEPT

3. At last, we restart iptables

service iptables save

For firewall like CSF,

1. We open /etc/csf/csf.conf file.

2. Then, find the line with TCP_IN ,TCP_OUT and then added the port range.

# Allow incoming TCP ports
TCP_IN = "20,21,22,25,53,80,110,30000:35000"

TCP_OUT = "20,21,22,25,53,80,110,30000:35000"

3. Finally, restart the CSF service.

csf -r

service csf restart

[Getting 227 entering passive mode ftp connect connection timed out error? We’ll fix it for you.]

Conclusion

In short, the improper configuration of the passive port range in the FTP server and in the firewall configuration file are the main reasons for “227 entering passive mode ftp connect connection timed out” error. Today, we saw how our Support Engineers fixed this error.

PREVENT YOUR SERVER FROM CRASHING!

Never again lose customers to poor server speed! Let us help you.

Our server experts will monitor & maintain your server 24/7 so that it remains lightning fast and secure.

GET STARTED

var google_conversion_label = «owonCMyG5nEQ0aD71QM»;

Здравствуйте,

Вопрос: Есть файловый сервер WIN server 2012 R2 (Доменный), на котором у меня лежат бэкапы. Для создания бэкапов внешнего ресурса мне требуется поднять на нем ФТП. Ничего сложного, но!

Установил ФТП, в фаерволе включил правила, относящиеся к работе ФТП.

Создал ФТП в IIS 8, на требуемую папку выдал права для пользователей IUSR и IIS_IUSRS на запись и чтение.

В Биндингах выставил внешний адрес сервера.

Для теста включил анонимный доступ.

Все как по мануалу.

И дальше я впал в ступор: ФТП открывается только по внешнему адресу и только с самого сервера. Извне, стандартная страница IIS стартовая открывается.

При попытке подключиться через FileZilla:

Статус: Соединяюсь с 192.168.10.4:21…
Статус: Соединение установлено, ожидание приглашения…
Статус: Небезопасный сервер, не поддерживает FTP через TLS.
Статус: Соединение установлено
Статус: Получение списка каталогов…
Команда: PWD
Ответ: 257 «/» is current directory.
Команда: TYPE I
Ответ: 200 Type set to I.
Команда: PASV
Ответ: 227 Entering Passive Mode (192,168,10,4,196,190).
Команда: LIST
Ответ: 150 Opening BINARY mode data connection.
Ошибка: Соединение прервано после 20 секунд неактивности
Ошибка: Не удалось получить список каталогов
Статус: Отключен от сервера

При попытке подключиться через CMD:

*******************>ftp 192.168.10.4
Связь с 192.168.10.4.
220 Microsoft FTP Service
Пользователь (192.168.10.4:(none)): anonymous
331 Anonymous access allowed, send identity (e-mail name) as password.
Пароль:
230-Directory has 143,821,565,952 bytes of disk space available.
230 User logged in.
ftp> dir
200 PORT command successful.
125 Data connection already open; Transfer starting.
10-08-2015  01:14PM       <DIR>          Backup_***************
226-Directory has 143,821,565,952 bytes of disk space available.
226 Transfer complete.
ftp: 59 байт получено за 0,00 (сек) со скоростью 59000,00 (КБ/сек).
ftp>

По сессиям на ФТП Зилла отшибается на команде LIST, обычный обозреватель отшибается на команде PASV.

ОДНАКО, если отключить фаервол на сервере вообще, система начинает пускать на фтп.

Понятно что проблема похоже в фаерволе, однако я не нашел ни одного решения этой проблемы. Судя по мануалам все должно работать «Из коробки». Да и поднимая ФТП на более ранних версиях IIS у меня проблем
не возникало.

Есть идеи? Если надо, могу скинуть настройки фаервола.

  • Edited by

    Friday, October 9, 2015 6:27 AM
    уточнение

i’m trying to upload file to ftp server. tried some code samples, but alway getting this error, entering passive mode. for example, i can create a directory with this code

FtpWebRequest reqFTP;
try
{
    // dirName = name of the directory to create.
    reqFTP = (FtpWebRequest)FtpWebRequest.Create(
             new Uri("ftp://" + ftpServerIP + "/" + dirName));
    reqFTP.Method = WebRequestMethods.Ftp.MakeDirectory;
    reqFTP.UseBinary = true;
    reqFTP.Credentials = new NetworkCredential(ftpUserID, ftpPassword);
    reqFTP.UsePassive = false;
    FtpWebResponse response = (FtpWebResponse)reqFTP.GetResponse();
    Stream ftpStream = response.GetResponseStream();

    ftpStream.Close();
    response.Close();
}
catch (Exception ex)
{
    MessageBox.Show(ex.Message);
}

or for example i can rename a file. but cannot upload file with this code

string uri = "ftp://" + ftpServerIP + "/" + fileInf.Name;
FtpWebRequest reqFTP;
reqFTP = (FtpWebRequest)FtpWebRequest.Create(new Uri(
         "ftp://" + ftpServerIP + "/" + fileInf.Name));
reqFTP.Credentials = new NetworkCredential(ftpUserID, ftpPassword);
reqFTP.KeepAlive = false;
reqFTP.Method = WebRequestMethods.Ftp.UploadFile;
reqFTP.UseBinary = true;
reqFTP.ContentLength = fileInf.Length;

int buffLength = 2048;
byte[] buff = new byte[buffLength];
int contentLen;

FileStream fs = fileInf.OpenRead();

try
{
    Stream strm = reqFTP.GetRequestStream();
    contentLen = fs.Read(buff, 0, buffLength);
    while (contentLen != 0)
    {
        strm.Write(buff, 0, contentLen);
        contentLen = fs.Read(buff, 0, buffLength);
    }
    strm.Close();
    fs.Close();
}
catch(Exception ex)
{
    MessageBox.Show(ex.Message, "Upload Error");
}

getting exception at reqFTP.GetRequestStream().

If I use reqFTP.UsePassive=false then i get “

The remote server returned an error: (500) Syntax error, command unrecognized”.

What should i do?

i’m trying to upload file to ftp server. tried some code samples, but alway getting this error, entering passive mode. for example, i can create a directory with this code

FtpWebRequest reqFTP;
try
{
    // dirName = name of the directory to create.
    reqFTP = (FtpWebRequest)FtpWebRequest.Create(
             new Uri("ftp://" + ftpServerIP + "/" + dirName));
    reqFTP.Method = WebRequestMethods.Ftp.MakeDirectory;
    reqFTP.UseBinary = true;
    reqFTP.Credentials = new NetworkCredential(ftpUserID, ftpPassword);
    reqFTP.UsePassive = false;
    FtpWebResponse response = (FtpWebResponse)reqFTP.GetResponse();
    Stream ftpStream = response.GetResponseStream();

    ftpStream.Close();
    response.Close();
}
catch (Exception ex)
{
    MessageBox.Show(ex.Message);
}

or for example i can rename a file. but cannot upload file with this code

string uri = "ftp://" + ftpServerIP + "/" + fileInf.Name;
FtpWebRequest reqFTP;
reqFTP = (FtpWebRequest)FtpWebRequest.Create(new Uri(
         "ftp://" + ftpServerIP + "/" + fileInf.Name));
reqFTP.Credentials = new NetworkCredential(ftpUserID, ftpPassword);
reqFTP.KeepAlive = false;
reqFTP.Method = WebRequestMethods.Ftp.UploadFile;
reqFTP.UseBinary = true;
reqFTP.ContentLength = fileInf.Length;

int buffLength = 2048;
byte[] buff = new byte[buffLength];
int contentLen;

FileStream fs = fileInf.OpenRead();

try
{
    Stream strm = reqFTP.GetRequestStream();
    contentLen = fs.Read(buff, 0, buffLength);
    while (contentLen != 0)
    {
        strm.Write(buff, 0, contentLen);
        contentLen = fs.Read(buff, 0, buffLength);
    }
    strm.Close();
    fs.Close();
}
catch(Exception ex)
{
    MessageBox.Show(ex.Message, "Upload Error");
}

getting exception at reqFTP.GetRequestStream().

If I use reqFTP.UsePassive=false then i get “

The remote server returned an error: (500) Syntax error, command unrecognized”.

What should i do?

Сайт создал без проблем,решил подключиться к ftp для закачи большого кол-во файлов,(прошло более 5 часов) подключиться не удаеться не через filezila не через total comander ошибка в filezila

Статус:    Определение IP-адреса для moraygames1.clan.su
Статус:    Соединяюсь с 213.174.157.151:21…
Статус:    Соединение установлено, ожидание приглашения…
Статус:    Сервер не поддерживает символы не ASCII.
Статус:    Авторизовались
Статус:    Получение списка каталогов…
Команда:    PWD
Ответ:    257 «/» is your current location
Команда:    TYPE I
Ответ:    200 TYPE is now 8-bit binary
Команда:    PASV
Ответ:    227 Entering Passive Mode (213,174,157,151,149,94)
Команда:    MLSD
Ошибка:    Соединение прервано после 10 секунд неактивности
Ошибка:    Не удалось получить список каталогов
Статус:    Отключен от сервера
Статус:    Определение IP-адреса для moraygames1.clan.su
Статус:    Соединяюсь с 213.174.157.151:21…
Статус:    Соединение установлено, ожидание приглашения…
Статус:    Сервер не поддерживает символы не ASCII.
Статус:    Авторизовались
Статус:    Получение списка каталогов…
Команда:    PWD
Ответ:    257 «/» is your current location
Команда:    TYPE I
Ответ:    200 TYPE is now 8-bit binary
Команда:    PASV
Ответ:    227 Entering Passive Mode (213,174,157,151,159,241)
Команда:    MLSD
Ошибка:    Соединение прервано после 10 секунд неактивности
Ошибка:    Не удалось получить список каталогов

(Возможно что то лишнее скопировал)

Надеюсь вы сможете мне помочь!

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