For Honor error 7-00000004 has been reported by many players when they fail to load the game. Well, it has been cleared that it is a network issue so it doesn’t involve any hardware problems which is a relief. So, now you might be wondering how to fix the error? We have all the information you need to fix it and get your game running again. Here’s everything you need to know.
For Honor-2021
Error code 7-00000004 mainly occurs due to unstable/bad internet connection. So, there is nothing much that can be done to fix it apart from changing your internet connection or restarting your modem/router.
However, Ubisoft also mentioned this error on their website suggesting the ones who are facing it to check if there is any maintenance going on during the time of log in. However, they also stated that if the error persists, then consider restarting your game client.
How to fix For Honor error code 7-00000004?
Check Internet connection
- First of all, make sure to establish an Open NAT for your connection with the game. A detailed guide to this can be found here by Ubisoft.
- Then check if there is no restriction inflicted on your internet connection which is not allowing the game client to connect to Ubisoft’s game servers.
Restart your Game
Even Ubisoft suggests that if the error persists after troubleshooting your Network Settings, restart your game client. After the restart, it is optimal to change to another internet connection just to check if the error is fixed.
Run DMZ Mode
If you are running the game on a console, Ubisoft suggests running the game on DMZ mode. You can find the details here.
Wait for Ubisoft to fix it
If none of the solutions work for you, then all you can do is wait. Since it is a connectivity issue, there are chances of this error occurring to several players. Ubisoft will be aware of this error and if they do, they will be working on it for the fix. So, sit back and hope that Ubisoft fixes it soon. Also, you can follow For Honor on Twitter to be up-to-date with the updates on error fixes.
Foreword: As the end of October 2020 nears, this issue has been springing up at an alarming rate. This Group Leader bug and related Error Code have been around since the game’s release. Over the years, I’ve tracked it’s occurrences and related causes, provided in depth troubleshooting to many redditors here (both to gather info and experiment with solutions), and tested the problem myself on those very rare times it came my way. I’ve already known what the cause is, just not the technical reasons of why. In fact, there’s many different things that can cause this issue, from the home network, the ISP network, Gaming Platform networks, to Ubisoft’s network, but it all ends up being one end result related to one specific reason. Since these problems are becoming more and more pervasive, I thought I’d share some of my thoughts on it. WARNING: Huge amount of text, only for the most inquisitive. TLDR: Watch the linked video
Potential Temporary Fix to the Group Leader Bug and Error Code 7-00000004 Problem
Watch Video Reference: Possible Temporary Group Leader Bug Fix
What is Error Code 7-00000004? According to Ubisoft’s Support Page, it’s «an error about your connection to the Ubisoft servers.» Pretty vague, but one needs to understand what servers those are. There’s match servers (Data Centers) in every region, but this isn’t about those. This is about the Ubisoft Account servers everyone globally connects to, those are in Montreal Canada. This hasn’t changed since the game was made, regardless of dedicated servers. However, it’s a bit more complicated than connecting to them because eventually one can get through with this error code, but then has the Group Leader Bug (they’re connected to the game, but not able to access any modes).
What is the Group Leader Bug (GL Bug)? This has been called that because once a player that has connection issues to the Account servers finally gets through, there’s a synching issue that doesn’t properly authenticate them. So, the game modes are all locked with messages saying «Requirements Not Met» on the game mode and a sub window stating Group Leader Only even though you’re in a Group of one, yourself. Even the player’s own emblem in the UI group section (next to NAT) is empty, indicating they’re not loaded into their own group. The player is effectively groupless. The messages and locked modes shown is the exact thing players see when in a group, but not the group leader (ie the one able to select the modes to play).
Group Leader Bug History
The beginning: The GL Bug has been around since release. However, there’s so many things that can trigger it, it never got narrowed down to it’s cause. Or more aptly, maybe the end cause was known, but couldn’t be outrightly fixed. In the past, a common cause was the synching of multiplayer requirements (Mission 1.1 and the basic tutorial). This part is key to my thinking. Cycling through those and then going back to the War Map synched the Account back up (see article). In past Patch Notes, they addressed certain issues about the GL Bug and also changed the multiplayer requirements later on (Mission 1.1 was no longer required). While that workaround was no longer needed, players soon found other instances where the GL Bug popped up.
GL Bug after 2018: As time went on and during these instances where individual players got it, the old method proved ineffective. Applying basic troubleshooting steps did provide a solution, namely rebooting one’s Router/Modem. Why? Because a proper reboot of both the router and modem clears it’s internal cache of stale or corrupted entries that may be conflicting with connections and refreshes the connection to the ISP. Going a step further, sometimes clearing the gaming platform’s own Temp Cache was needed (same principle as the router, just on the gaming device). Notice that most things listed are on the individual’s end. However, sometimes those workarounds didn’t work and the GL Bug remained a mystery, to both players and devs.
Massive number of cases being reported at once: Everything above talks about instances of individual cases, where it’s not a widespread issue. Sometimes large amounts of players can get this. Some are regional (parts of a country or a whole continent), some were platform related (PSN, XBox, Uplay), and sometimes globally. Now this is where all troubleshooting steps prove ineffective as the issue is at a higher level of networking. Sometimes, it’s not directly a Ubisoft issue, those can last days, weeks, or more. Over a three day period, all Comcast Internet players in the US were unable to access Ubisoft servers after Comcast had major outages. A player next door on another ISP could log in just fine, only Comcast customers were affected. This was particularly interesting. Another instance was in Singapore, where only those players got the GL Bug even though the match servers Database is located there. The same thing happened to Australia. All during 2020.
Other networks: This wasn’t simply a matter of the internet being out, that’s not the case at all in those examples. In all those cases, the internet outage was fixed and players would then get the Error Code and or GL Bug, despite no other issues with their internet. They were able to login to other sites and play other games. It caused confusion as to why, and more importantly, other unaffected regions had no issue with logging into the game. That showed that the issue wasn’t on Ubisoft, but still at the regional level. How?
External Issues: In the case of Singapore, it was their biggest company’s DNS outage that affected players. In the case of Australia, those outages resided where their Tier 1 hubs are in and around Sydney, there’s only so many cross-oceanic lines. For Comcast, they own their own network lines and while most of the country was fixed, those areas leading to and around the Canadian border were still being affected. In all cases, all internet lines leading to and from those region’s Data Centers also had outages (Sydney, Singapore, Portland, OR, Richmond, VA). Once signing in, does it simultaneously try to synch that player’s Data Center (speculating, haven’t done a traceroute for this yet)? What happens if it can’t? What is known is these players couldn’t access the game after their internet was restored. A player’s signal is affected by every network along the route, even if it’s a thousand miles away from their own unaffected areas. Even though Ubisoft wasn’t the cause of those outages, there was still an issue with accessing those Ubisoft Account servers from anywhere within that region.
Ubisoft Accounts: Always On DRM and Ubisoft Club
So, we’ve established that we connect to the Account servers in Montreal. Also, as part of Ubisoft’s Network, there is a heavy reliance on DRMs. For Honor is just one of their games with an Always On DRM (AO DRM). A player can’t even access the game, let alone play the Story Mode offline, unless there’s an active internet connection. It shouldn’t be an issue since this is a multiplayer game, but it is. Not only is this a multiplayer game where an online connection is mandatory anyways, but the AO DRM proceeds to continually provide authentication checks to still make sure you’re on an internet connection on a verified account. Logging in and passing a preliminary authentication the first time isn’t enough. Why? Yet another added layer to prevent piracy, the CEO even thinks 95% of players pirate content. On one hand, DRM makes sense to protect their products, but on the other, it becomes intrusive and can conflict with gameplay whenever there’s internal problems (ie hello lag spike that results in a disconnect and no ability to rejoin the match because it has to go through the whole logging back in phase). Let me drop this link about how Ubisoft said they weren’t going to use Always On DRMs anymore for their PC games, back in 2012 (the year FH started development). Well, we know how that turned out.
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Important for Wifi Users: The Always On DRM is THE number one reason why a wired connection should be used. Any slight interruption of the connection or failure of meeting those authentication checks due to lag spikes will result in a disconnection. Other devices on the Wifi network will affect your connection. This game is horrible for Wifi use. The simple fact is, the majority of connectivity issues happen to Wifi users (outside of the problems described in this post). If traditional wiring isn’t an option, look into using a Powerline Adapter.
I won’t go too in-depth on DRMs (looking at you Denuvo), but their Always On DRM isn’t their only one. Login credentials are one. Product Keys are another. Multiple things can be a DRM, even without it being called a DRM, there’s all different types. It’s all to verify who you are, validate your access, and prevent intrusion/piracy on their networks or games. What else can a DRM do? Collect stats, gaming habits of players, tracks progress, alerts for intrusions and hacks, and other information. Some DRMs provide a means for devs to track game information from one source without having to spend resources to build their own in-game data collections process. It’s one of their selling points to developers so they can focus resources and time elsewhere in a project, much like using an already developed game engine than having to create one internally. Like social media, it’s tracking more than one thinks, which companies can then use that data (inputs, gaming habits and patterns, progress, game requirements completion, rewards, stat tracking, IP collection, etc). While also using Denuvo, EAC, and other DRMs, Ubisoft has also created their own proprietary DRM system within their network. They are the leading company for DRM abundant products, imo.
What else could be another DRM of Ubisoft? Ubisoft Club. What has it done since the beginning? Track your progress, your game stats, your account. What is it synched to? Logging into your account. What was the original requirements for multiplayer? Mission 1.1 and the tutorial. Could it have been used for tracking completion of multiplayer requirements? Possibly. Is it still in-grained into the game? Yes. Is it a gatekeeper for online access? Maybe, if it’s part of the system of checks and authentication (see link at the end of this paragraph). A player doesn’t need to download Ubisoft Club for it to be part of their system, it already is on the back end of things. One will notice that these current issues of GL Bug and Error Code 7-00000004 are happening during the timing of revamping Ubisoft Club into Ubisoft Connect, come Oct 29th. Ubisoft Club was introduced in 2015, how in-grained is it within the game and what repercussions will happen once Ubisoft Connect roles out? Spaghetti code gonna spaghetti code (looking at you, Rate This Match). If Ubisoft Club servers went down, weren’t all games affected?
DRMs, DRMs, DRMs (Opinion): How many is too much? Product Keys, Uplay sign-in, Steam sign-in, PSN sign-in, XBox sign-in, Ubisoft account verification, EAC, Denuvo Anti-Tamper, Always On DRM, each platform’s other internal DRM systems (Steam, Uplay, PS, etc), Ubisoft Club (which may or may not be related to one of the others), and other DRMs are all used. The Ubisoft Account servers in Montreal are the DRM servers, any issues there affects players everywhere. Some systems are redundant and overlapping. While the reasons of DRMs are understandable (some more than others) to prevent piracy, it’s also known that they can adversely affect the gameplay for legitament paying customers. If those systems aren’t functioning perfectly, then it’s only the players that are getting screwed.
After all of those steps for verification to play, as stated before, simply being connected online isn’t enough for Multiplayer. One also needs to pass the continual authentication checks of the Always On DRM, being disconnected mid-match isn’t a rare occurrence, it’s so common it’s a meme at this point. It’s no secret certain DRMs can impact performance, let alone game access. For Honor is four year’s old, no one is trying to crack it’s code or pirate the game. It’s essentially a free to play game in all but name at this point (multiple free periods on all platforms, sales for $7-8, main revenue comes from mtx). The game would function far better without it’s Always On DRM requirement, there’s already enough DRMs.
What the fuck does all of this mean?
The Group Leader Bug and Error Code 7-00000004 are symptoms of a synching issue with the Account Servers, the DRM Authentication, and quite possibly related to Ubisoft Club. A player can get past the Error Code (hard stop from accessing account) and log into the game, but either doesn’t pass the authentication or it’s not synched to recognize it right away. Or it passed the login authentication, but didn’t connect properly to the Ubisoft Club portion (still unsure). So, the game treats the player like they’re not part of their own group, unable to access modes. They become an unknown entity in their own game session. After a bit of time, there’s a failure of passing the next authentication check, which boots the player back out, with the attached Error Code message given to start the process all over. Again.
Any synching issue of that process results in not being able to access the game itself or game modes if they manage to get through, imo. It could be on the individual player’s end (router or gaming platform). It could be an issue with the ISP (local, regional, or higher level). It could be within the networking structure of the end destination, Ubisoft. It all boils down to the signal, reaching those Montreal servers, and being synched properly. Incomplete or lost packets along the way won’t be helping (traffic logjam on any networks from beginning to end).
What causes the synching issue and what can players do?
Besides the causes of incomplete or lost packets due to massive outages (signals being re-routed to crowded network pathways)? Nothing can be done about that, but if it’s just on an individual’s network level then they should run through their Troubleshooting Steps (see below). Unfortunately, players are finding times when reboots, reinstalls, cache clearing, and other methods aren’t working. Usually, that’s when there’s a massive outbreak of these cases on a wider scale and not isolated incidents. Fortunately, I was able to run numerous amounts of attempts to test this myself.
Evolving Theory, Testing, and Results: There’s another factor within Ubisoft’s internal networking structure, I think it’s that DRM component(s). My best guess is that it tracks and «associates» (caches) the IPs of players’ accounts and somehow that list can get stale or corrupted and it causes a conflict when authenticating (maybe failed returns from outages or DNS issues, like in those instances described). Over time, it likely refreshes on it’s own. It also wouldn’t affect new IPs that the account uses, which is why what’s shown in the video works. Why do I think that? Along with everything stated above and below, but also because the problem is sometimes per account on that specific connection, not necessarily the connection itself. I could also log into some of my older FH Accounts during my testing and they had no issues on the same problematic connection, on the same device. This needs further confirmation from others though, I’d like to see more results. I’ve previously theorized that IPs were part of it, even tested it and gathered data from others. I even thought in the past that Ubisoft Club had some type of an impact. Those ultimately are still theories and far beyond my means of figuring out technically. What I do have are tests and results, see paragraphs below.
Initial conflicts of that theory: Everything in that above paragraph could make sense, except for one thing: Public IPs and Private IPs. My earlier version of this theory was based on previous testing that was limited in scope and collected information from players that had this issue that lasted for weeks or more. That earlier thinking was centered on the Public IP Addresses, in that case, it’s feasible. For this recent iteration of the problem, I was able to gather more information and have hours to replicate the problem and run various scenarios to see the outcomes. However, these were all based on the device’s Private IP Address. Two different things.
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Public IPs vs Private IPs sidenote: Public IPs are what’s assigned to the router from the ISP, it’s what is used when connecting to the internet. The router than assigns Private IPs to the home network’s devices. The devices connect to the router that connects to the ISP’s network and beyond. This works the other way, with external connections only communicating to the router (Public IP) and the router then communicates to the devices (Private IP). The router’s firewall essentially protects the Private IPs from the outside world, hence Private (also called Internal, Local, or LAN).
Making sense of that Theory: The outside world can’t «see» the home network’s devices’ Private IP, which throws a wrench in my theory. Or so I thought. It does appear one can get the Private IP from an internal network. Mozilla’s browser tools can detect a device’s Private IP and Whatsmyip can exploit that to show Private IPs behind the Public IP. Now, this can explain that discrepancy and the theory makes more sense. If Mozilla can do that from their browser, then so can Ubisoft from a downloaded game. I would assume it’s either part of the game’s hidden DRM or directly from Ubisoft Club, since Uplay isn’t part of the console version. Private IPs might possibly be cached, whether it’s intentional or an unintentional by product of their authentication process. How intrusive is Ubisoft’s propriety DRM and/or Ubisoft Club? Ubisoft has been infamous for it’s many DRMs and is also infamous for it’s many connectivity issues in all of it’s games. Also in all of it’s games is Ubisoft Club. Still just a theory though. I do think my Call For Fire is near the target though, enough to say Fire For Effect.
Recent Testing: What I do know however, is that I had this issue and was able to bypass it by changing my IP Address on my gaming device. I had a few hours to test various things when this issue came about late October when this problem hit a mass amount of players (to include all Troubleshooting Steps that proved ineffective, such as Router Reboot, Temp Cache clearing, etc.). I could replicate the problem by using my old IP Address any time I input it in. I could fix it by switching it to any other number. I also had an extremely easier time when also switching my DNS Server, but it didn’t matter which DNS Server I switched to, just that I had to switch them (ie, they themselves weren’t the issue, but using the one associated with the old IP was). I used Google’s and Cloudflare’s, both of which are fine and great to use. Changing the DNS wasn’t enough though, the Static IP had to be changed everytime (along with game restart).
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Don’t forget: While I couldn’t use that bad IP on that FH Account from that point on, I could for another account. I could use another older FH Account (unused in a year) on the same PS4, with that same bad IP Address, and have no problems logging into the game and play matches (theory of accounts cached with IP data).
Steps used for this specific result (when all other attempts have failed). See video link above:
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Completed Troubleshooting Steps first (see below)
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Leave game open, access Network Settings
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Change Static IP (last set of number’s only)
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Change platform’s DNS Server
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Test Connection, Restart game
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If game opens, allow few minutes to populate
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If no change, restart process again
Previous Testing: I also know that switching the home network’s Public IP Address works too. A player with these issues can take their PS4 to their neighbor’s that uses the same ISP and have no issues logging in. They can use their mobile hotspot and log in with no issues. Sometimes, one can use another internet connection, then log back into their own internet and the issue resolves. Somehow, it tricks the servers into gaining them access again. Otherwise, they just can’t use their own IP, unless it changes or whatever issue on the higher end is resolved. I have a theory that another cause of the issue is whenever an ISP re-assigns a customer’s Public IP (they’re not static and can be changed by the ISP). That problem can last weeks and months and might explain how singular people get this problem when there’s no mass occurrences. However, switching the home network’s Public IP Address is faaar harder to do and in a lot of cases, not possible. Each ISP is different. Switching the device’s Private IP with changing the DNS Server produced immediate results (restarting the game before logging in was needed for the change).
Is that result guaranteed?
Nope, but it was for me. Consistently. You can see the video showing it producing positive results (video linked at the top). I did it multiple times to verify and track differences of application. As discussed, there’s so many factors within that signal pathway and so many unknowns at the end destination, that there hasn’t been a total fix to the problem from the devs. If it’s DRM and/or Ubisoft Club related, it’s probably so in-grained with the spaghetti code, that maybe they can’t reliably fix it (see Rate This Match). The video only highlights one way that I’ve tested that has worked. This post is to help spread some awareness about it and what to do. Ultimately, if it’s a major networking issue, there isn’t much players can do, but wait. Sometimes, some players will be affected, while others won’t be. This post describes why that is and steps one can take, if it’s possible. And be weary of issues that may come Oct. 29th.
Also of note, other possible solutions: It has been reported that a viable option is for players with the GL Bug to accept an invite from another player, this puts them into a functionable group. However, this won’t work if the player can’t access the game with Error Code 7-00000004. VPN: Can bypass all the issues and reconnect to the game servers (different IP), unless there’s a major outage on Ubisoft’s end vs. non-major networking issues. Not a readily available option for console players though.
Simple Troubleshooting Steps
What all players should do for any type of connectivity issues is follow these troubleshooting steps. Check the game in between most steps. Players need to start on their end before branching out, process of elimination.
1. Restart game
2. Test internet connection, see if home or ISP related
3. Check related Server status and Support sites
4. Restart platform
5. Reboot Router and Modem (unplug 30 sec)
6. Console: Clear Temp Cache, PC: Verify Files
7. Don’t use Wifi, test it wired. Works horribly with FH.
8. Change Static IPs up
9. Consider Forwarding Ports
10. Reinstall (last option, other things are quicker)
11. Important: Then at this point, if it’s a higher level issue, don’t just post on Reddit. Contact their Support Channels. Post on their Twitter feeds. Make the issue known there too. The Devs don’t read Reddit at 6pm, let alone 2am. Make those companies aware of issues that are outside of your control, just see about your end first. The more awareness on their end, the quicker the fix. If it’s a region wide, platform wide, or site wide problem, go to their Ubisoft Support and Twitter sites so it makes them take notice. If no one creates reports through official channels, the less visibility they get. Otherwise, if only a few report something that is actually affecting thousands, then they’ll think it’s just a few players with problems, on Wifi, that didn’t troubleshoot their connectivity problem. Reddit is not an official Ubisoft site, nor used reliably for reporting issues.
Ubisoft FAQ References:
1. Static IP for PS4
2. Static IP for Xbox
3. Static IP for PC
4. PS4 Connectivity FAQ with Ports
5. XB Connectivity FAQ with Ports
6. PC Connectivity FAQ with Ports
- пожаловаться
- скопировать ссылку
точно токая ошибка люди помогите может. не в дровах дело.
- пожаловаться
- скопировать ссылку
NIXXES написал:
…люди помогите может. не в дровах дело
Может и не в дровах. У самого в лицухах Юбисофт бывали проблемы с их серверами. И в этой игре, но играл последний раз давно — уже подзабыл. Попробовать почитать советы…
Спойлер
https://support.ubisoft.com/ru-ru/Article/000061053/%D0%A3%D1%81%D1%82%D1%80%D0%B0%D0%BD%D0%B5%D0%BD%D0%B8%D0%B5-%D0%BF%D1%80%D0%BE%D0%B1%D0%BB%D0%B5%D0%BC-%D1%81-%D0%BF%D0%BE%D0%B4%D0%BA%D0%BB%D1%8E%D1%87%D0%B5%D0%BD%D0%B8%D0%B5%D0%BC-%D0%BA-%D1%81%D0%B5%D1%82%D0%B8-%D0%B2-%D0%B8%D0%B3%D1%80%D0%B5-For-Honor-PC/
…, а если не поможет — обращаться в техподдержку.
- пожаловаться
- скопировать ссылку
Сегодня такая же ошибка выпадает постоянно, какие то проблемы с подключением к серверам юбиков, только у меня или у всех?
В других онлайн играх не связанных с юбисофт всё норм.
- пожаловаться
- скопировать ссылку
ребят не нашли решение проблемы ?
- пожаловаться
- скопировать ссылку
у меня эта ошибка уже кучу времени
- пожаловаться
- скопировать ссылку
Paniker
21 января 2018
Привет, в основном это ошибка связана с подключениями к серверам юбисофт, проверь что в данный момент не происходит сбой, или технические проблемы, но если это у тебя постоянно так ( в любое время ), то либо напиши в тех.поддержку или же попробуй в роутеры отключить аппаратный NAT и включи (открой) порты, и попробуй подключить свой комп напрямую через кабель. Удачи!)
Комментировать
Бывает катаю в мультиплеере или даже в сюжетке, и может тупо появится эта ошибка и выкинуть на главный экран.В чем проблема?
точно токая ошибка люди помогите может. не в дровах дело.
NIXXES написал:
…люди помогите может. не в дровах дело
Может и не в дровах. У самого в лицухах Юбисофт бывали проблемы с их серверами. И в этой игре, но играл последний раз давно — уже подзабыл. Попробовать почитать советы…
Спойлер
https://support.ubisoft.com/ru-ru/Article/000061053/%D0%A3%D1%81%D1%82%D1%80%D0%B0%D0%BD%D0%B5%D0%BD%D0%B8%D0%B5-%D0%BF%D1%80%D0%BE%D0%B1%D0%BB%D0%B5%D0%BC-%D1%81-%D0%BF%D0%BE%D0%B4%D0%BA%D0%BB%D1%8E%D1%87%D0%B5%D0%BD%D0%B8%D0%B5%D0%BC-%D0%BA-%D1%81%D0%B5%D1%82%D0%B8-%D0%B2-%D0%B8%D0%B3%D1%80%D0%B5-For-Honor-PC/
…, а если не поможет — обращаться в техподдержку.
Сегодня такая же ошибка выпадает постоянно, какие то проблемы с подключением к серверам юбиков, только у меня или у всех?
В других онлайн играх не связанных с юбисофт всё норм.
ребят не нашли решение проблемы ?
у меня эта ошибка уже кучу времени
Авторизуйтесь, чтобы принять участие в обсуждении.
Paniker
21 января 2018
Привет, в основном это ошибка связана с подключениями к серверам юбисофт, проверь что в данный момент не происходит сбой, или технические проблемы, но если это у тебя постоянно так ( в любое время ), то либо напиши в тех.поддержку или же попробуй в роутеры отключить аппаратный NAT и включи (открой) порты, и попробуй подключить свой комп напрямую через кабель. Удачи!)
Комментировать
For Honor ошибка 7-00000004
Уже несколько недель я не могу поиграть нормально в For Honor. Во время поиска противника пропадает подключение, отключается интернет на компьютере, и пишет что потеряно соединение с серверами Ubisoft. Пока я не зайду в игру, интернет не отключается, в других онлайн играх все нормально, но только не здесь. Может кто сталкивался уже с этим? Отключение антивируса ничем не помогает брандмауэр не причем вот видео https://www.youtube.com/watch?v=WStVptvOwhM&t=72s надеюсь сейчас поможете
19693 просмотра
больше 5 лет назад
For Honor
3 ответа
0
Алексей, у нас сидят опытные люди, которые ответили не на один десяток вопросов, и к сожалению вам никто так и не может помочь. Несколько недель это довольно долгий период, за такое время можно исправить мне кажется любую проблему связанную с игрой. Но в вашем случае все довольно сложно, плюс вы заплатили деньги за игру. По этому я рекомендую обратится вам в техническую поддержку Юбисофт, и начать выяснять отношения с ними, потому что ваша ситуация зашла в тупик, и я не думаю что вам способны предложить адекватное решение обычные пользователи с форумов и сайтов.
Ответ дан
больше 5 лет назад
0
Помогаю найти игру, исправить ошибки, вылеты, фризы, лаги и проседания FPS.
при этом режиме не запускается античит в игре
Ответ дан
больше 5 лет назад
0
Здравствуйте, ну раз проблемы с сетью то я думаю что можно отложить вариант того что нужно обновить драйвера, компоненты и прочие составляющие, к тому же вы сказали что в других играх все нормально.
Давайте для начала дабы не лезть вперед, и не усложнять весь процесс, вы попробуете сделать вот что, перезагружите ваш компьютер, затем нажмите на F8 до загрузки Windows (после логотипа BIOS’a), там выберите, загрузить Windows в безопасном режиме с загрузкой сетевых драйверов. И вот в таком вот режиме попробуйте поиграть в For Honor, возможно тогда интернет отключатся не будет, и соединение не будет потерянным.
Ответ дан
больше 5 лет назад
0
by Ivan Jenic
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and… read more
Updated on November 18, 2021
- For Honor is lagging for a lot of gamers when launching the multiplayer mode.
- Since this is related to connectivity issues, in this article, we’ll list a few solutions to help you get back on track with the game.
- Our Gaming Hub helps you stay in touch with the latest news and expert troubleshooting advice.
- Find more helpful tutorials on our Troubleshooting page.
XINSTALL BY CLICKING THE DOWNLOAD FILE
This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues and remove viruses now in 3 easy steps:
- Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
- Click Start Scan to find Windows issues that could be causing PC problems.
- Click Repair All to fix issues affecting your computer’s security and performance
- Restoro has been downloaded by 0 readers this month.
People love the idea behind Ubisoft’s For Honor. It’s been a while since we’ve seen a game that simulates medieval combat so well while adding up much-needed complexity. And that’s exactly what convinced players to buy this game.
The game’s single-player mode seems rather like an extended tutorial that lasts for about 6 hours. On the other hand, the multiplayer mode is the real gem, although still a hidden gem for some players.
Numerous users reported disastrous Internet connectivity when launching For Honor. The game’s official Steam page is flooded with negative reviews from players who constantly fail to connect to duels, and other multiplayer modes.
Here’s what some of them say:
- The game in a nutshell: A connection error has occured. Returning to main menu.Don’t waste money and time until this gets fixed.
- It’s a great game. I really like it. and it’s the friendliest community I’ve met in a LOOOONG while. There’s only one problem, you will have connection problems more often than not because someone thought than not having dedicated servers was a good idea.
- Fifteenth attempt at completing a game, finally about to kill the last guy. A connection error has occured. Returning to main menu.
As one player stated on the forums, it’s unacceptable for Ubisoft to allow so many connection issues in a game that boasts with the multiplayer mode.
Ubisoft needs to do something immediately if they don’t want to end up with another solid game ruined by technical issues.
Still, while we wait for Ubisoft to fix the ongoing problem, perhaps by releasing a patch or two, we can try to solve connection problems on our own.
So, see below a few solutions we’ve gathered. They might help you with dealing with connection issues in For Honor.
How do I fix For Honor connection issues?
Here are some common issues reported by users.
- For Honor servers unreachable – Sometimes you might encounter a problem with For Honor due to your antivirus. To fix the issue, be sure to check if your antivirus or firewall interfere with the game.
- For Honor matchmaking failed, connection failed – These messages can appear if the necessary ports aren’t forwarded. To fix that, it’s advised to open your router’s configuration and forward the necessary ports.
- For Honor 7-00000005 – Reset your hosts file to default and check if that solves the issue.
- For Honor connection error 0006000037 – If you encounter this error message, you might be able to fix the problem simply by enabling UPnP feature on your router.
- For Honor connection error has occurred/ session has been lost – Try one of our solutions detailed below.
1. Check your antivirus
According to users, the most common cause for For Honor connection issues might be your antivirus. To fix the problem, first, you need to add For Honor in your list of exceptions in both your antivirus and firewall.
This process varies for each antivirus application, so you might need to look for a guide on how to add exceptions in your antivirus/firewall. If the game isn’t blocked by your antivirus/firewall, your next step would be to disable certain antivirus features and check if that helps.
We don’t advise for disabling the antivirus altogether, though, but rather for using a program that does not interfere with other processes.
You can find many antivirus options nowadays and many of them provide top-level protection without compromizing on PC speed or affecting other apps.
The best antivirus software to boost your gaming should include a game mode. This is a functionality that pauses all intrusive notifications while you are in the game. The antivirus is still actively protecting your system but does not interrupt you.
2. Stabilize your Internet connection
While advertised as a streamer’s best friend, we’d say that Sppedify is a gamer’s best friend.
Speedify is a VPN that detects, protects, and prioritizes video and audio streams, thus adjusting to network conditions.
The result is an enhanced gaming experience, due to faster and smoother Internet connectivity that is dynamically distributed across all your connections, depending on what you are doing on your PC.
Speedify also monitors incoming traffic to report on connection usage, latency, and packet loss. This way you can see how to better manage your network settings.
⇒ Get Speedify
3. Uninstall and reinstall the game
Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.
Some players suggest that the most effective solution for this problem is to simply uninstall and reinstall the game.
So, the first thing you’re going to do is to uninstall For Honor completely. It’s very important to delete the For Honor folder, as well. It usually takes up to 1GB of space.
Better still, use a third-party uninstaller tool to make sure that you get rid of any traces of the game.
Uninstaller software can successfully remove all lingering files that a normal uninstallation would not be able to. They scan your whole PC for leftover files and permanently delete them.
This is very helpful because it optimizes your PC by removing unnecessary data while allowing you to reinstall problematic apps and also remove stubborn ones.
4. Check your ports
If you still experience connection issues, you can try with forwarding ports in your modem. The following ports need to be forwarded for the best possible experience:
- Uplay PC
- TCP: 80, 443, 13000, 13005, 13200, 14000, 14001, 14008, 14020, 14021, 14022, 14023 and 14024
- Game Ports
- Inbound UDP: 3075
5. Restart your modem/router
Sometimes issues with your modem or router can interfere with For Honor and cause connection issues to occur. To fix the problem, it’s advised that you turn off your router and modem. Wait for a few moments and then turn the modem/router back on again.
Wait for a few moments while your router boots. After the Internet connection is established, try to run For Honor again and check if the issue is resolved.
6. Enable UPnP
According to users, sometimes your ports aren’t properly forwarded and that can lead to connectivity issues in For Honor. To fix that, you can manually forward the ports or you can turn on UPnP feature.
If you’re not familiar, UPnP stands for Universal Plug and Play, and thanks to this feature, applications can automatically forward the required ports. To enable this feature, you need to open your router’s configuration page, locate UPnP feature, and enable it.
To see how to properly do that, we advise you to check your router manual for detailed instructions. Once you enable this feature, check if the problem is still there.
7. Reset the hosts file
Connectivity issues with For Honor might also be related to your hosts file. Sometimes this file can be altered by a third-party application, and that will prevent you from connecting to For Honor’s servers.
However, you can fix the problem simply by resetting the hosts files. We already wrote a detailed guide on how to reset hosts file on Windows 10, so be sure to check it out for more instructions.
Keep in mind that sometimes you might encounter certain issues while modifying this file. If you get an Access denied message while editing the hosts file, so be sure to check it out.
Once you reset your hosts file to default, check if the problem is still there.
8. Flash your DNS
- Open Win + X menu. You can do that by pressing Windows Key + X shortcut. Now choose Command Prompt (Admin) or PowerShell (Admin) from the list.
- When Command Prompt starts, enter ipconfig /flushdns and press Enter to run it.
After running this command, your DNS cache will reset and the problem should be resolved.
9. Check for problematic third-party applications
- Press Windows Key + R and enter msconfig. Then click OK.
- Go to the Services tab and check Hide all Microsoft services. Now click Disable all button.
- Go to the Startup tab and click Open Task Manager.
- A list of startup applications will appear. Select the first item on the list, right-click it, and choose Disable from the menu. Repeat this step for all applications.
- Close Task Manager and go to the System Configuration window. Click Apply and OK and restart your PC.
Once your PC restarts, check if the problem is still there. If not, you can enable services and applications one by one until you find the problematic application.
Once you find it, use the uninstaller software recommended above to remove it completely from your PC. Afterward, the issue should be completely resolved.
Unless the problem lies with the game, not your computer, these solutions will surely be helpful.
So what’s your experience with For Honor so far? Let us know in the comments below.
Newsletter
by Ivan Jenic
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and… read more
Updated on November 18, 2021
- For Honor is lagging for a lot of gamers when launching the multiplayer mode.
- Since this is related to connectivity issues, in this article, we’ll list a few solutions to help you get back on track with the game.
- Our Gaming Hub helps you stay in touch with the latest news and expert troubleshooting advice.
- Find more helpful tutorials on our Troubleshooting page.
XINSTALL BY CLICKING THE DOWNLOAD FILE
This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues and remove viruses now in 3 easy steps:
- Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here).
- Click Start Scan to find Windows issues that could be causing PC problems.
- Click Repair All to fix issues affecting your computer’s security and performance
- Restoro has been downloaded by 0 readers this month.
People love the idea behind Ubisoft’s For Honor. It’s been a while since we’ve seen a game that simulates medieval combat so well while adding up much-needed complexity. And that’s exactly what convinced players to buy this game.
The game’s single-player mode seems rather like an extended tutorial that lasts for about 6 hours. On the other hand, the multiplayer mode is the real gem, although still a hidden gem for some players.
Numerous users reported disastrous Internet connectivity when launching For Honor. The game’s official Steam page is flooded with negative reviews from players who constantly fail to connect to duels, and other multiplayer modes.
Here’s what some of them say:
- The game in a nutshell: A connection error has occured. Returning to main menu.Don’t waste money and time until this gets fixed.
- It’s a great game. I really like it. and it’s the friendliest community I’ve met in a LOOOONG while. There’s only one problem, you will have connection problems more often than not because someone thought than not having dedicated servers was a good idea.
- Fifteenth attempt at completing a game, finally about to kill the last guy. A connection error has occured. Returning to main menu.
As one player stated on the forums, it’s unacceptable for Ubisoft to allow so many connection issues in a game that boasts with the multiplayer mode.
Ubisoft needs to do something immediately if they don’t want to end up with another solid game ruined by technical issues.
Still, while we wait for Ubisoft to fix the ongoing problem, perhaps by releasing a patch or two, we can try to solve connection problems on our own.
So, see below a few solutions we’ve gathered. They might help you with dealing with connection issues in For Honor.
How do I fix For Honor connection issues?
Here are some common issues reported by users.
- For Honor servers unreachable – Sometimes you might encounter a problem with For Honor due to your antivirus. To fix the issue, be sure to check if your antivirus or firewall interfere with the game.
- For Honor matchmaking failed, connection failed – These messages can appear if the necessary ports aren’t forwarded. To fix that, it’s advised to open your router’s configuration and forward the necessary ports.
- For Honor 7-00000005 – Reset your hosts file to default and check if that solves the issue.
- For Honor connection error 0006000037 – If you encounter this error message, you might be able to fix the problem simply by enabling UPnP feature on your router.
- For Honor connection error has occurred/ session has been lost – Try one of our solutions detailed below.
1. Check your antivirus
According to users, the most common cause for For Honor connection issues might be your antivirus. To fix the problem, first, you need to add For Honor in your list of exceptions in both your antivirus and firewall.
This process varies for each antivirus application, so you might need to look for a guide on how to add exceptions in your antivirus/firewall. If the game isn’t blocked by your antivirus/firewall, your next step would be to disable certain antivirus features and check if that helps.
We don’t advise for disabling the antivirus altogether, though, but rather for using a program that does not interfere with other processes.
You can find many antivirus options nowadays and many of them provide top-level protection without compromizing on PC speed or affecting other apps.
The best antivirus software to boost your gaming should include a game mode. This is a functionality that pauses all intrusive notifications while you are in the game. The antivirus is still actively protecting your system but does not interrupt you.
2. Stabilize your Internet connection
While advertised as a streamer’s best friend, we’d say that Sppedify is a gamer’s best friend.
Speedify is a VPN that detects, protects, and prioritizes video and audio streams, thus adjusting to network conditions.
The result is an enhanced gaming experience, due to faster and smoother Internet connectivity that is dynamically distributed across all your connections, depending on what you are doing on your PC.
Speedify also monitors incoming traffic to report on connection usage, latency, and packet loss. This way you can see how to better manage your network settings.
⇒ Get Speedify
3. Uninstall and reinstall the game
Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken.
We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.
Click here to download and start repairing.
Some players suggest that the most effective solution for this problem is to simply uninstall and reinstall the game.
So, the first thing you’re going to do is to uninstall For Honor completely. It’s very important to delete the For Honor folder, as well. It usually takes up to 1GB of space.
Better still, use a third-party uninstaller tool to make sure that you get rid of any traces of the game.
Uninstaller software can successfully remove all lingering files that a normal uninstallation would not be able to. They scan your whole PC for leftover files and permanently delete them.
This is very helpful because it optimizes your PC by removing unnecessary data while allowing you to reinstall problematic apps and also remove stubborn ones.
4. Check your ports
If you still experience connection issues, you can try with forwarding ports in your modem. The following ports need to be forwarded for the best possible experience:
- Uplay PC
- TCP: 80, 443, 13000, 13005, 13200, 14000, 14001, 14008, 14020, 14021, 14022, 14023 and 14024
- Game Ports
- Inbound UDP: 3075
5. Restart your modem/router
Sometimes issues with your modem or router can interfere with For Honor and cause connection issues to occur. To fix the problem, it’s advised that you turn off your router and modem. Wait for a few moments and then turn the modem/router back on again.
Wait for a few moments while your router boots. After the Internet connection is established, try to run For Honor again and check if the issue is resolved.
6. Enable UPnP
According to users, sometimes your ports aren’t properly forwarded and that can lead to connectivity issues in For Honor. To fix that, you can manually forward the ports or you can turn on UPnP feature.
If you’re not familiar, UPnP stands for Universal Plug and Play, and thanks to this feature, applications can automatically forward the required ports. To enable this feature, you need to open your router’s configuration page, locate UPnP feature, and enable it.
To see how to properly do that, we advise you to check your router manual for detailed instructions. Once you enable this feature, check if the problem is still there.
7. Reset the hosts file
Connectivity issues with For Honor might also be related to your hosts file. Sometimes this file can be altered by a third-party application, and that will prevent you from connecting to For Honor’s servers.
However, you can fix the problem simply by resetting the hosts files. We already wrote a detailed guide on how to reset hosts file on Windows 10, so be sure to check it out for more instructions.
Keep in mind that sometimes you might encounter certain issues while modifying this file. If you get an Access denied message while editing the hosts file, so be sure to check it out.
Once you reset your hosts file to default, check if the problem is still there.
8. Flash your DNS
- Open Win + X menu. You can do that by pressing Windows Key + X shortcut. Now choose Command Prompt (Admin) or PowerShell (Admin) from the list.
- When Command Prompt starts, enter ipconfig /flushdns and press Enter to run it.
After running this command, your DNS cache will reset and the problem should be resolved.
9. Check for problematic third-party applications
- Press Windows Key + R and enter msconfig. Then click OK.
- Go to the Services tab and check Hide all Microsoft services. Now click Disable all button.
- Go to the Startup tab and click Open Task Manager.
- A list of startup applications will appear. Select the first item on the list, right-click it, and choose Disable from the menu. Repeat this step for all applications.
- Close Task Manager and go to the System Configuration window. Click Apply and OK and restart your PC.
Once your PC restarts, check if the problem is still there. If not, you can enable services and applications one by one until you find the problematic application.
Once you find it, use the uninstaller software recommended above to remove it completely from your PC. Afterward, the issue should be completely resolved.
Unless the problem lies with the game, not your computer, these solutions will surely be helpful.
So what’s your experience with For Honor so far? Let us know in the comments below.
Newsletter
For Honor error 7-00000004 has been reported by many players when they fail to load the game. Well, it has been cleared that it is a network issue so it doesn’t involve any hardware problems which is a relief. So, now you might be wondering how to fix the error? We have all the information you need to fix it and get your game running again. Here’s everything you need to know.
For Honor-2021
Error code 7-00000004 mainly occurs due to unstable/bad internet connection. So, there is nothing much that can be done to fix it apart from changing your internet connection or restarting your modem/router.
However, Ubisoft also mentioned this error on their website suggesting the ones who are facing it to check if there is any maintenance going on during the time of log in. However, they also stated that if the error persists, then consider restarting your game client.
How to fix For Honor error code 7-00000004?
Check Internet connection
- First of all, make sure to establish an Open NAT for your connection with the game. A detailed guide to this can be found here by Ubisoft.
- Then check if there is no restriction inflicted on your internet connection which is not allowing the game client to connect to Ubisoft’s game servers.
Restart your Game
Even Ubisoft suggests that if the error persists after troubleshooting your Network Settings, restart your game client. After the restart, it is optimal to change to another internet connection just to check if the error is fixed.
Run DMZ Mode
If you are running the game on a console, Ubisoft suggests running the game on DMZ mode. You can find the details here.
Wait for Ubisoft to fix it
If none of the solutions work for you, then all you can do is wait. Since it is a connectivity issue, there are chances of this error occurring to several players. Ubisoft will be aware of this error and if they do, they will be working on it for the fix. So, sit back and hope that Ubisoft fixes it soon. Also, you can follow For Honor on Twitter to be up-to-date with the updates on error fixes.
Ошибка недоступности серверов отображается при попытке запустить игру For Honor, и она вызвана в основном из-за перебоев в обслуживании со стороны разработчиков. Эта ошибка также может указывать на проблему со стабильностью вашего интернет-соединения.
На серверах недоступна ошибка «На честь»
Что вызывает «Ошибка сервера недоступна» в For Honor?
Мы обнаружили, что основными причинами являются:
- Проблема с DNS: иногда параметры DNS, которые были кэшированы компьютером, могут быть повреждены из-за того, что интернет-соединение не устанавливается должным образом и возникает ошибка. Кэш DNS восстанавливается после удаления, и компьютер обнаруживает новые конфигурации после сканирования сети.
- Отключение службы. Чаще всего эта ошибка возникает из-за сбоя службы на стороне разработчиков, из-за которого невозможно установить интернет-соединение. Такая информация, как серьезная деградация, обычно обновляется на странице Твиттера сайта или в других социальных сетях.
- Переадресация портов. В некоторых случаях порты, используемые игрой для установления соединения с серверами, могут использоваться другим приложением или могут не пересылаться. Важно, чтобы порты были перенаправлены правильно, чтобы игра могла подключаться к серверам.
- VPN: Если вы в настоящее время используете VPN для подключения к серверам, рекомендуется отказаться от использования VPN-подключения и отключиться от него. Потому что, если серверы обнаружат, что соединение маскируется, они могут пометить его как подозрительное, и это может повлиять на соединение.
- Отключено UPnP: UPnP — это функция, которая позволяет пользователям подключаться к сети с минимальными настройками и обеспечивает простоту подключения. Большинство игр требуют, чтобы эта функция была включена, чтобы они могли получить доступ к компьютеру и установить соединение.
Решение 1. Проверка отсутствия обслуживания
В качестве первого шага к устранению проблемы мы будем выяснять, есть ли проблема у разработчиков или у нас. Для этого:
- Откройте браузер по вашему выбору и нажмите Вот,
- Проверьте, присутствует ли зеленая галочка перед названием вашей платформы.Проверка на «зеленую галочку»
- Если есть зеленая отметка, это означает, что никаких перерывов в обслуживании нет, и проблема присутствует на вашем конце.
- Поэтому мы будем устранять проблему в соответствии с приведенным ниже руководством.
Решение 2: очистка DNS
Наращивание кеша DNS опасно, потому что в случае повреждения оно может помешать интернет-функциональности вашего компьютера и помешать установлению стабильного соединения. Поэтому на этом этапе мы будем очищать DNS. Для этого:
- Нажмите «Windows» + «R», чтобы открыть окно «Выполнить».
- Введите «cmd» и нажмите «CTRL» + «Shift» + «Enter», чтобы предоставить административные привилегии.Запуск командной строки
- Введите следующую команду и нажмите «Enter». ipconfig / flushdns
- Дождитесь завершения процесса и запустите игру.
- Проверьте, сохраняется ли проблема.
Решение 3: Переадресация портов
Все приложения и программное обеспечение используют определенные номера портов для связи с Интернетом. Эти порты обеспечивают концентратор связи между клиентом и серверами. Тем не менее, они должны быть открыты и настроены для приложения для правильной работы.
Порты, используемые «For Honor»:
TCP: 443, 80, 14000, 14008, 14020, 14022, 14027, 14028, 14043
UDP: 3075, 3074
Решение 4. Включение UPnP
UPnP расшифровывается как Universal Plug n Play и предоставляет удобное решение для связи с Интернетом с минимальной безопасностью и высокой скоростью. Все игры используют это, потому что он имеет минимальную блокировку безопасности и обеспечивает соответствующую скорость, необходимую для онлайн-игр. Однако эта функция может быть отключена на некоторых маршрутизаторах, из-за чего может возникнуть проблема. Поэтому вы должны включить UPnP, а затем проверить, работает ли игра.
Information RE: Error Code 7-00000004
Issue: This error has been popping up for a few people (not connecting to servers) and despite numerous troubleshooting, these players are unable to access the game. Ubisoft Support has been unable to help these players as well. There’s two types that gets this, one is due to networking that is temporary (ISPs or Servers) and the other is more internal and seemingly permanent (last for days). This error, once they get it, prevents all access to the game. This post will only discuss the Error Code that is not temporary (those will get fixed and usually resolve in a few hours) and instead lasts for days. They can connect to other games just fine though. To be clear, there’s valid reasons for that error code with defined measures to take. However, this isn’t about the error code’s valid application. This is addressing faulty and invalid error codes being applied to players’ connections, when there’s nothing wrong on their end. That’s two very different reasons why this code appears.
Important: This post has nothing to do with the Group Leader Bug or the symptoms associated with it due to ISP networking issues (Requirements Not Met, emblem missing, modes locked, etc.). One can get the Group Leader «bug» and also see Error Code 7-0000004. Those players have a distinctly separate problem. This post is strictly for when players only get the Error Code and it’s a hard stop from getting into the game. Every time they try to start the game, they receive this Error Code. Players with the GL «bug» still can access the game menus. Separate problems.
Port Forwarding, Static IP/DNS, enabling UPnP, DMZ, Router Reboots, deleting Temp Caches, Restarts, and Reinstalling all prove ineffective. This issue isn’t recent and has been around for a while, though reports here usually come in spurts around the same time. There’s only been one means that has had mixed results (see below), but usually this problem stays (seemingly permanent) or eventually resolves on it’s own (usually after many months).
Intent: The Community Manager is aware of the problem and the root cause is still unknown. So, to the FH Community, I thought of creating a post to gather relevant information to help u/Ubiinsulin and more importantly, help these players play the game.
How to help: If anyone has had this error code, or still does, please comment below with this given template (example answers in italics). The more information gathered, the quicker the cause can be identified:
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Platform and Country: PS4, NA Region
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Internet Connection: Wired ethernet
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First digit set of home network’s Public IP Address (not the platform’s IP Address): 172.xx.xx.xx (Use whatsmyip.org or another site, use only a device connected to your home network, ie not mobile data) Only list if current or recent problem as IP may have changed since then.
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Current Issue or Old (date started/ended): Current, 06JAN20
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Contacted Ubisoft Support (Y/N and date): Yes, 10JAN20
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Steps taken to try to Fix (Current): Reboot Router, Power Cycle, Port Forwarding, delete Temp Cache, changed DNS, Reinstalled, tried Wifi
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If Past Issue, how was it fixed (specific steps or resolved on it’s own)?: N/A
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This occur during Installing or just appeared one day (worked fine before)? New/Current player: Just appeared, Current player
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If console, is External Hard Drive used?: No
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Does your platform’s (PS4, XB1, PC) Private IP fall within this number range, 192.168.0.0 – 192.168.255.255? Yes (view platform’s own connection status found in it’s settings)
Edit: #8-10 are new questions.
UPDATE 18APR20: More evidence indicates a possible connection with the Public IP Address and the game’s servers’ not recognizing a certain range (either not inputted or erroneously blocking certain ranges). However, there’s a few causes and I’m only addressing one such cause. Note: This is not for current issues related to ISP networks, nothing can be done if there’s current problems at a higher network level (ie outages). This is only for the code appearing for more than just days, but weeks and months. ISPs often re-assign numbers, For Honor’s registry is probably not complete. I had this issue, ran through all the troubleshooting steps (excluding mobile hotspot) and nothing fixed it. Decided to leave my router unplugged for an extended amount of time. I was able to get the IP to change, but others may need multiple tries or leave the router unplugged overnight (depends on ISP). Unfortunately, some ISPs aren’t as easy to change Public IPs (may not be easily doable for everyone, unless they can change their MAC Address). However, the other two options are viable methods. Still researching other effective ways to do this. Upon startup, a new IP is re-assigned. Game now connects, no 7-00000004 error code. This could explain how it resolves on it’s own after weeks or months. Doesn’t explain why this happens to begin with, though I think I’m correct in what needs to be focused on.
Possible Workaround Solution: I mentioned a solution that had mixed results. That is to use an alternate means of internet connection that has a different Public IP Address. Specifically, using a mobile hotspot or connecting the platform with someone else’s internet, then switching back to the regular internet connection. This has worked permanently for a few, however some reverted back after awhile or didn’t hold up once their normal internet was reconnected. However, they were able to access the game on that platform, which shows the platform and actually game on it isn’t the issue.
Since they were able to play other games and utilized every possible Connectivity Troubleshooting Steps, the problem lies with something the player can not do anything about on their end. I’ve helped many of these players and have gone through every potential step with them.
Possible Cause: See Update above. I’m thinking this is an issue of For Honor’s networking that is based on their registries of Public IP Addresses. ISPs often re-assign Public IPs. This can happen as often as two weeks and may not happen at all if customers IPs keep passing handshake tests. I think there’s a small number range that’s the cause, this is why it’s not a widespread problem. Again, just want to be clear, I am not addressing the problem of this error code popping up due to ISP networking issues, only for specific instances when this code lasts for days, weeks, and more despite corrective action.
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Read this comment for more on my thoughts about this.
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This talks about this type of issue and why I think it’s related to this error code, and why normal troubleshooting steps haven’t been effective. From American Registry for Internet Numbers (ARIN).
For those able to leave relevant info, thank you. My possible cause is only a working theory, based on available information from a small sample pool. Regardless of the cause, any that can provide the above information can help the FH Team narrow down the source of the problem. Hopefully, it helps.
Людям нравится идея « За честь» . Мы еще не видели игру, которая бы так хорошо имитировала средневековые бои, но в то же время добавляла столь необходимую сложность. И это именно то, что убедило игроков купить эту игру.
Хотя для игры Honor и есть режим одиночной игры, он выглядит как расширенное учебное пособие, которое длится около 6 часов. С другой стороны, мультиплеер — настоящая жемчужина этого названия. Но для некоторых игроков это кажется скрытой жемчужиной.
Согласно многочисленным сообщениям игроков, подключение For Honor — это катастрофа. Официальная страница Steam в игре наполнена негативными отзывами игроков, которые постоянно не могут подключиться к дуэлям и другим многопользовательским режимам.
Вот что говорят некоторые из них:
- «Игра в двух словах:« Произошла ошибка подключения . Возвращаясь к главному меню. «Не тратьте деньги и время, пока это не будет исправлено».
- Это отличная игра. Мне это и вправду нравится. и это самое дружелюбное сообщество, которое я встретил в LOOOONG. Есть только одна проблема, у вас будут проблемы с подключением чаще, чем нет, потому что кто-то думал, что отсутствие выделенных серверов было хорошей идеей ».
- «* Пятнадцатая попытка завершить игру, наконец-то собирающаяся убить последнего парня * произошла ошибка соединения. Возвращаясь к главному меню. * плачет *
Как заявил один из игроков на форумах, для Ubisoft недопустимо разрешать так много проблем с подключением в игре, которая рекламируется в многопользовательском режиме. Ubisoft должна сделать что-то немедленно, если они не хотят закончить другой серьезной игрой, разрушенной техническими проблемами .
Поэтому, пока мы ожидаем, что Ubisoft решит текущую проблему, возможно, выпуская один или два исправления, мы можем попытаться решить проблемы с подключением самостоятельно. Итак, ознакомьтесь с несколькими решениями, которые мы собрали, которые могут помочь вам в решении проблем с подключением в программе «Честь».
For Honor — интересная игра, но геймеры сообщали о различных проблемах с подключением. Говоря о проблемах подключения, вот некоторые распространенные проблемы, о которых сообщают пользователи.
- Серверы Honor недоступны — иногда вы можете столкнуться с проблемой For Honor из-за вашего антивируса. Чтобы решить эту проблему, убедитесь, что ваш антивирус или брандмауэр мешают игре.
- При честном совпадении не удалось установить соединение. Эти сообщения могут появиться, если необходимые порты не переадресованы. Чтобы это исправить, рекомендуется открыть конфигурацию вашего маршрутизатора и переслать необходимые порты.
- For Honor 7-00000005 — Это еще одна распространенная ошибка, которая может появиться в For Honor. Если эта ошибка возникает, сбросьте файл hosts по умолчанию и проверьте, решает ли это проблему.
- Для Honor Connection Error 0006000037 — Если вы столкнетесь с этим сообщением об ошибке, вы можете решить проблему, просто включив функцию UPnP на вашем маршрутизаторе.
- Для Honor произошла ошибка соединения, сессия была потеряна — Эти проблемы могут быть довольно проблематичными, но вы должны быть в состоянии исправить большинство из них, используя одно из наших решений.
Решение 1 — Удалите игру с помощью UPlay, удалите папку
Некоторые игроки предполагают, что наиболее эффективное решение этой проблемы — просто переустановить игру. Итак, первое, что вы собираетесь сделать, это пойти и удалить For Honor из uPlay. Но это еще не все, потому что если вы сделаете именно это и снова установите игру, она останется прежней.
Что вам нужно сделать, это также удалить папку For Honor. Найдите папку, а затем удалите ее. Обычно это занимает до 1 ГБ пространства. После того, как вы удалили папку с игрой, снова установите игру и посмотрите, все ли еще возникают проблемы с подключением.
Решение 2 — Проверьте свой антивирус
По словам пользователей, наиболее частой причиной проблем с подключением For Honor может быть ваш антивирус. Чтобы решить эту проблему, сначала вам нужно добавить For Honor в список исключений как антивируса, так и брандмауэра.
Этот процесс варьируется для каждого антивирусного приложения, поэтому вам может понадобиться руководство по добавлению исключений в ваш антивирус / брандмауэр. Если игра не заблокирована вашим антивирусом / брандмауэром, ваш следующий шаг — отключить определенные антивирусные функции и проверить, помогает ли это.
В случае, если это не работает, вам следует полностью отключить антивирусную программу, чтобы увидеть, есть ли какие-либо изменения. Если нет, ваш последний шаг будет полностью удалить ваш антивирус с вашего ПК. После этого попробуйте запустить игру снова.
Если удаление антивируса решает проблему, вам следует подумать о переходе на другое антивирусное решение. Есть много отличных антивирусных инструментов, которые не будут мешать вашим играм благодаря функции игрового режима. Если вы ищете антивирус, который не вызывает проблем с играми и обеспечивает отличную защиту, мы настоятельно рекомендуем вам воспользоваться BullGuard .
Решение 3 — Проверьте свои порты
Если у вас все еще возникают проблемы с подключением, вы можете попробовать переадресовать порты в модеме. Следующие порты должны быть перенаправлены для лучшего опыта:
Uplay ПК:
TCP : 80, 443, 13000, 13005, 13200, 14000, 14001, 14008, 14020, 14021, 14022, 14023 и 14024
Игровые порты:
Входящий UDP : 3075
Решение 4. Перезагрузите модем / маршрутизатор
Иногда проблемы с вашим модемом или маршрутизатором могут помешать For Honor и вызвать проблемы с подключением. Чтобы решить эту проблему, рекомендуется отключить маршрутизатор и модем. Подождите несколько секунд, а затем снова включите модем / маршрутизатор.
Подождите несколько минут, пока ваш маршрутизатор загружается. После установления интернет-соединения, попробуйте снова запустить For Honor и проверьте, решена ли проблема.
Решение 5 — Включить UPnP
По словам пользователей, иногда ваши порты не перенаправляются должным образом, и это может привести к проблемам с подключением в For Honor. Чтобы это исправить, вы можете вручную перенаправить порты или включить функцию UPnP.
Если вы не знакомы, UPnP означает Universal Plug and Play, и благодаря этой функции приложения могут автоматически перенаправлять необходимые порты. Чтобы включить эту функцию, вам нужно открыть страницу конфигурации вашего маршрутизатора, найти функцию UPnP и включить ее.
Чтобы увидеть, как это правильно сделать, мы советуем вам проверить руководство вашего роутера для получения подробных инструкций. После того, как вы включите эту функцию, проверьте, сохраняется ли проблема.
Решение 6 — Сброс файла hosts
Если у вас возникли проблемы с подключением к программе «Честь», проблема может быть связана с вашим файлом hosts. Иногда этот файл может быть изменен сторонним приложением, и это помешает вам подключиться к серверам For Honor.
Тем не менее, вы можете решить эту проблему, просто сбросив файлы hosts. Мы уже написали подробное руководство о том, как сбросить файл hosts в Windows 10 , поэтому обязательно ознакомьтесь с ним для получения дополнительных инструкций. Имейте в виду, что иногда вы можете столкнуться с определенными проблемами при изменении этого файла, но мы уже написали руководство о том, как обращаться с сообщением об отказе в доступе при редактировании файла hosts , поэтому обязательно ознакомьтесь с ним.
После того, как вы восстановите файл хостов по умолчанию, проверьте, сохраняется ли проблема.
Решение 7 — прошить свой DNS
В некоторых случаях проблемы с подключением For Honor могут возникать из-за проблем с вашим DNS- кешем. Однако вы можете решить эту проблему, просто очистив кэш DNS. Это довольно просто, и вы можете сделать это, выполнив следующие действия:
- Откройте меню Win + X. Вы можете сделать это, нажав сочетание клавиш Windows + X. Теперь выберите Командную строку (Admin) или PowerShell (Admin) из списка.
- Когда запускается командная строка, введите ipconfig / flushdns и нажмите Enter, чтобы запустить ее.
После выполнения этой команды ваш DNS-кэш будет сброшен, и проблема должна быть решена.
Решение 8 — Проверка проблемных сторонних приложений
Иногда определенные приложения могут мешать вашей игре и приводить к проблемам For Honor. Чтобы решить проблему, вам нужно найти и удалить проблемные приложения. Просто отключите все приложения перед запуском игры и проверьте, помогает ли это.
Кроме того, вы можете выполнить чистую загрузку и отключить все запуска приложений и служб. Для этого выполните следующие действия:
- Нажмите Windows Key + R и введите msconfig . Нажмите Enter или нажмите ОК .
- Откроется окно « Конфигурация системы» . Перейдите на вкладку « Службы » и установите флажок « Скрыть все службы Microsoft» . Теперь нажмите кнопку Отключить все .
- Перейдите на вкладку « Автозагрузка » и нажмите « Открыть диспетчер задач» .
- Появится список запускаемых приложений. Выберите первый элемент в списке, щелкните его правой кнопкой мыши и выберите « Отключить» в меню. Повторите этот шаг для всех запускаемых приложений.
- После отключения всех запускаемых приложений закройте диспетчер задач и перейдите в окно « Конфигурация системы» . Нажмите Apply и OK и перезагрузите компьютер.
После перезагрузки компьютера проверьте, не устранена ли проблема. Если нет, вы можете включать службы и приложения по одному, пока не найдете проблемное приложение. Когда вы найдете его, используйте программное обеспечение для удаления, такое как Revo Uninstaller, чтобы полностью удалить его с вашего ПК.
После удаления приложения проблема должна быть полностью решена.
Давайте будем честными, эти обходные пути вряд ли будут полезны всем, потому что проблема в большинстве случаев связана с игрой, а не с вашим компьютером. Однако, поскольку несколько пользователей сообщили, что эти решения решили их проблемы, они все еще стоят того, чтобы их попробовать.
Какой у тебя опыт работы с For Honor на данный момент? Дайте нам знать в комментариях ниже.
Примечание редактора : этот пост был первоначально опубликован в марте 2017 года и с тех пор был полностью переработан и обновлен для обеспечения свежести, точности и полноты.
СВЯЗАННЫЕ ИСТОРИИ, КОТОРЫЕ ВЫ ДОЛЖНЫ ПРОВЕРИТЬ:
- Как исправить утечку памяти для Honor и высокую загрузку процессора
- Так как класс Хонор Ассасин слишком силен, игрокам нужны нерфы
- Вот как поменять языки в For Honor
- На почетные проблемы: нестабильные серверы, ошибки многопользовательской игры и многое другое
Information RE: Error Code 7-00000004
Issue: This error has been popping up for a few people (not connecting to servers) and despite numerous troubleshooting, these players are unable to access the game. Ubisoft Support has been unable to help these players as well. There’s two types that gets this, one is due to networking that is temporary (ISPs or Servers) and the other is more internal and seemingly permanent (last for days). This error, once they get it, prevents all access to the game. This post will only discuss the Error Code that is not temporary (those will get fixed and usually resolve in a few hours) and instead lasts for days. They can connect to other games just fine though. To be clear, there’s valid reasons for that error code with defined measures to take. However, this isn’t about the error code’s valid application. This is addressing faulty and invalid error codes being applied to players’ connections, when there’s nothing wrong on their end. That’s two very different reasons why this code appears.
Important: This post has nothing to do with the Group Leader Bug or the symptoms associated with it due to ISP networking issues (Requirements Not Met, emblem missing, modes locked, etc.). One can get the Group Leader «bug» and also see Error Code 7-0000004. Those players have a distinctly separate problem. This post is strictly for when players only get the Error Code and it’s a hard stop from getting into the game. Every time they try to start the game, they receive this Error Code. Players with the GL «bug» still can access the game menus. Separate problems.
Port Forwarding, Static IP/DNS, enabling UPnP, DMZ, Router Reboots, deleting Temp Caches, Restarts, and Reinstalling all prove ineffective. This issue isn’t recent and has been around for a while, though reports here usually come in spurts around the same time. There’s only been one means that has had mixed results (see below), but usually this problem stays (seemingly permanent) or eventually resolves on it’s own (usually after many months).
Intent: The Community Manager is aware of the problem and the root cause is still unknown. So, to the FH Community, I thought of creating a post to gather relevant information to help u/Ubiinsulin and more importantly, help these players play the game.
How to help: If anyone has had this error code, or still does, please comment below with this given template (example answers in italics). The more information gathered, the quicker the cause can be identified:
-
Platform and Country: PS4, NA Region
-
Internet Connection: Wired ethernet
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First digit set of home network’s Public IP Address (not the platform’s IP Address): 172.xx.xx.xx (Use whatsmyip.org or another site, use only a device connected to your home network, ie not mobile data) Only list if current or recent problem as IP may have changed since then.
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Current Issue or Old (date started/ended): Current, 06JAN20
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Contacted Ubisoft Support (Y/N and date): Yes, 10JAN20
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Steps taken to try to Fix (Current): Reboot Router, Power Cycle, Port Forwarding, delete Temp Cache, changed DNS, Reinstalled, tried Wifi
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If Past Issue, how was it fixed (specific steps or resolved on it’s own)?: N/A
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This occur during Installing or just appeared one day (worked fine before)? New/Current player: Just appeared, Current player
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If console, is External Hard Drive used?: No
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Does your platform’s (PS4, XB1, PC) Private IP fall within this number range, 192.168.0.0 – 192.168.255.255? Yes (view platform’s own connection status found in it’s settings)
Edit: #8-10 are new questions.
UPDATE 18APR20: More evidence indicates a possible connection with the Public IP Address and the game’s servers’ not recognizing a certain range (either not inputted or erroneously blocking certain ranges). However, there’s a few causes and I’m only addressing one such cause. Note: This is not for current issues related to ISP networks, nothing can be done if there’s current problems at a higher network level (ie outages). This is only for the code appearing for more than just days, but weeks and months. ISPs often re-assign numbers, For Honor’s registry is probably not complete. I had this issue, ran through all the troubleshooting steps (excluding mobile hotspot) and nothing fixed it. Decided to leave my router unplugged for an extended amount of time. I was able to get the IP to change, but others may need multiple tries or leave the router unplugged overnight (depends on ISP). Unfortunately, some ISPs aren’t as easy to change Public IPs (may not be easily doable for everyone, unless they can change their MAC Address). However, the other two options are viable methods. Still researching other effective ways to do this. Upon startup, a new IP is re-assigned. Game now connects, no 7-00000004 error code. This could explain how it resolves on it’s own after weeks or months. Doesn’t explain why this happens to begin with, though I think I’m correct in what needs to be focused on.
Possible Workaround Solution: I mentioned a solution that had mixed results. That is to use an alternate means of internet connection that has a different Public IP Address. Specifically, using a mobile hotspot or connecting the platform with someone else’s internet, then switching back to the regular internet connection. This has worked permanently for a few, however some reverted back after awhile or didn’t hold up once their normal internet was reconnected. However, they were able to access the game on that platform, which shows the platform and actually game on it isn’t the issue.
Since they were able to play other games and utilized every possible Connectivity Troubleshooting Steps, the problem lies with something the player can not do anything about on their end. I’ve helped many of these players and have gone through every potential step with them.
Possible Cause: See Update above. I’m thinking this is an issue of For Honor’s networking that is based on their registries of Public IP Addresses. ISPs often re-assign Public IPs. This can happen as often as two weeks and may not happen at all if customers IPs keep passing handshake tests. I think there’s a small number range that’s the cause, this is why it’s not a widespread problem. Again, just want to be clear, I am not addressing the problem of this error code popping up due to ISP networking issues, only for specific instances when this code lasts for days, weeks, and more despite corrective action.
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Read this comment for more on my thoughts about this.
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This talks about this type of issue and why I think it’s related to this error code, and why normal troubleshooting steps haven’t been effective. From American Registry for Internet Numbers (ARIN).
For those able to leave relevant info, thank you. My possible cause is only a working theory, based on available information from a small sample pool. Regardless of the cause, any that can provide the above information can help the FH Team narrow down the source of the problem. Hopefully, it helps.