F46f kyocera ошибка что делать

Содержание

  1. F46f kyocera ошибка что делать
  2. Коды ошибок аппаратов Kyocera серии FS-1030/1035/1130/1135/2030/2035
  3. Коды ошибок Kyocera FS 1030-1035/2030-2035
  4. Kyocera P3155dn — Error Code F46F / Not able to Cancel Print Job
  5. Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)
  6. F46F error on Taskalfa-300i (PowerPoint Print Issue)
  7. Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

0. SaintRomik 17.07.20 13:34

В целом печатает без этой ошибки,но если отправить много страниц на печать то выпадает данная ошибка.
В чем может быть причина?

В суммарном объеме заданий печати

В прошивках куча исправлений таких ошибок. Надо пробовать.
Если кто заделится, поделитесь и со мной, пожалуйста.

2040 нет но есть ECOSYS M2540dn / M2540dw / M2635dn / M2635dw
Шил ей 2040 все работает, вроде как свежак.
https://dropmefiles.com/piLCa

(3) ей можно прошить m2040dn, и прошьет все кроме main.
а p2040dn без шансов, покажет комплитед, но изменений не будет.
там main 2rx, engine 2rv.
но за ссылочку спасибо

ешкин кот, прошу прощения. Бес попутал почудилось, что разговор про мфу.

6. SaintRomik 21.07.20 07:19

Извиняюсь что долго не отвечал.
Scuzzy (1): В суммарном объеме заданий печати
Одно задание где-то на листов 40-50

7. SaintRomik 21.07.20 07:22

phoenix (2): В прошивках куча исправлений таких ошибок. Надо пробовать.

Как понял дело в прошивке,осталось только её достать)

8. aleksejjgmyzin 21.07.20 07:27

9. Lisirgin 21.07.20 14:50

10. SaintRomik 23.07.20 12:50

Lisirgin (9): (0) (2) В почте.
Спасибо большое

Источник

Коды ошибок аппаратов Kyocera серии FS-1030/1035/1130/1135/2030/2035

Решил сделать небольшую шпаргалку с кодами ошибок к принтерам Kyocera FS 1030/1035, 1130/1135, 2030/2035. Может быть и вам пригодится.

Коды ошибок Kyocera FS 1030-1035/2030-2035

В серии Kyocera FS код ошибки выводится в формате С#### или F###. Небольшая сводная таблица по ним:

Код Значение Описание Причина Решение
C0030 Системная ошибка в управлении факсом Обработка при помощи программного обеспечения факса была отключена из за проблем с оборудованием Неисправность в системе управления факсом PWB Заменить систему управления факсом PWB
C0070 Обнаружена несовместимость платы управления PWB Обнаружена несовместимость при первичной инициализации системы управления факсом PWB. Никакие команды связи не проходят. Дефект программного обеспечения факса Установить программное обеспечение для факса
C0100 Ошибка при резервном копировании памяти устройства Неисправна флеш память Заменить плату управления PWB
C0120 Ошибка данных MAC адреса Неисправность в плате управления PWB Заменить плату управления PWB
C0130 Ошибка чтения/записи при резервном копировании Неисправна флеш память Заменить плату управления PWB
C0140 Ошибка при резервном копировании данных Неисправна флеш память Заменить плату управления PWB
C0150 Ошибка EEPROM платы управления PWB Обнаружена ошибка связи PWB EEPROM (U17) Неправильная установка PWB EEPROM (U17) Проверить установку EEPROM (U17) и при необходимости исправить
C0170 Ошибка счетчика 1. Неисправность control PWB.

2. Повреждения данных PWB EEPROM (U17)

1. Заменить плату управления PWB.

2. Обратиться в сервис обслуживания

C0180 Номер аппарата не совпадает Основной номер и номер двигателя не совпадают 1. Основная PWB или PWB двигателя была заменена.

2. Повреждения данных PWB EEPROM (U17)

1. U004 Задать номер.

2. Обратиться в сервис обслуживания

C0420 Ошибка связи с системой подачи бумаги Ошибка коммуникации между платой PWB и дополнительным устройством подачи бумаги 1. Неправильная установка устройства подачи бумаги

2. Повреждение провода между платой PWB (YC30) и интерфесным разъемом устройства подачи, либо разъем подключен неправильно.

3. Неисправен кабель между PF основной PWB и подачей бумаги, либо разъем не вставлен. Плата PF неисправна.

4. Неисправность control PWB

1. Еще раз внимательно прочитайте инструкцию по установке.

2. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

3. Убедитесь, что разъем подключен, а кабель не поврежден.Заменить печатную плату.

4. Заменить плату управления PWB.

C0830 Ошибка контрольной суммы прошивки FAX control PWB Произошла ошибка контрольной суммы программы управления FAX control PWB 1. Дефект программного обеспечения факса.

2. Неисправность в системе управления факсом PWB

1. Установить программное обеспечение для факса.

2. Заменить плату управления факсом PWB

C0840 Неисправность RTС Расхождение во времени между RTC и текущим пять и более лет. 1. Неисправность control PWB

2. Отсоединена батарея.

1. Заменить плату управления PWB.

2. Визуально проверить и при необходимости исправить.

C0870 Проблема передачи данных большой емкости между FAX control PWB и control PWB Не выполняется передача данных между FAX control PWB и control PWB, даже при повторе через заданный промежуток Неправильная установка FAX control PWB Переставить FAX control PWB
C0920 Ошибка файловой системы факса Резервное копирование данных не производится по причине ошибки файловой системы флеш-памяти Неисправность в системе управления факсом PWB Заменить плату управления факсом PWB
C2000 Ошибка главного двигателя Главный двигатель не выходит на готовность в течение 2 секунд после включения 1. Неисправен кабель между основным двигателем (CN1) и платой PWB (YC17) или разъем вставлен неправильно.

2. Неисправен привод основного двигателя.

3. Неисправен двигатель.

4. Неисправность control PWB

1. Вставьте разъем. Проверьте целостность кабеля.

2. Проверьте плавность вращения роликов и шестерней. При необходимости смажьте. Убедитесь в отсутсвии разрывов передач.

4. Заменить.

C2610 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 2 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4). Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции)
C2620 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 3 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4). Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции)
C3100 Ошибка исходного положения ISU 1. Неисправность FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность FFC между control PWB (YC6) и сканера WPB (YC103) или неправильная установка FCC.

3. Неисправность датчика исходного положения.

4. Неисправность кабеля между двигателем ISU и сканером PWB (YC104) или разъем вставлен неправильно.

1. Заменить блок сканера ISU

2. Переставить FFC. Проверить на разрыв, при необходимости заменить.

3. Заменить датчик.

4. Вставьте разъем. Проверьте целостность кабеля.

C3200 Ошибка лампы экспозиции Лампа экспозиции не включается 1. Повреждения FFC между сканером PWB (YC103) и control PWB (YC6), либо некорректная установка FFC.

2. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

3. Неисправен кабель между CCD PWB (YC3) и LED приводом PWB (YC1) либо разъем не подключен.

4. Неисправен кабель между LED приводом PWB (YC2) и лампой экспонирования.

5. Лампа экспонирования вышла из строя.

6. Неисправен светодиодный привод.

1. Переустановите FFC. Проверьте целостность, при необходимости замените.

2. Заменить блок сканера.

3. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

4. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

5. Заменить лампу.

6. Заменить привод.

C3300 Ошибка AGC 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Лампа экспонирования вышла из строя.

3. Неисправность CCD PWB

4. Неисправность control PWB

1. Заменить блок сканера.

2. Заменить лампу.

3. Заменить CCD PWB

4. Заменить control PWB

C3500 Ошибка связи CPU — ASIC (CCD PWB) Обнаружен код ошибки 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность CCD PWB.

3. Неисправность control PWB

1. Заменить блок сканера (ISU).

2. Заменить CCD PWB

3. Заменить control PWB

C4000 Ошибка полигон-мотора (блока лазерного сканера) Полигон-мотор не выходит на готовность после 6 секунд после включения. 1. Поврежден кабель между полигон-мотором и control PWB (YC10) или разъем не вставлен.

2. Неисправен блок лазерного сканера.

3. Неисправность control PWB

1. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

2. Заменить блок сканера.

3. Заменить control PWB

C4200 Ошибка BD (блока лазерного сканера) 1. BD датчик не обнаруживает лазерный луч из-за скопления конденсата на зеркале.

2. Неисправен блок лазерного сканера.

1. Выключите питание машины минимум на 30 минут, затем снова включите, если это не помогает необходимо менять блок сканера.

2. Заменить блок сканера.

C6000 Выход из строя термо-элемента (фьюзера) Температура фьюзера не поднимается после включения устройства. 1. Плохой контакт клемм термистора фьюзера.

2. Плохой контакт в местах подключения нагревателя термоблока.

3. Термисторы фьюзера установлены неправильно.

4 . Срабатывает термореле

5. Нагреватель фьюзера установлен неправильно

6. Выход из строя термо-элемента

1. Проверьте контакты.

2. Проверьте контакты.

3. Заменить блок закрепления

4. Заменить блок закрепления

5. Заменить блок закрепления

6. Заменить блок закрепления

C6020 Слишком высокая температура фьюзера Термистор фьюзера обнаружил аномально высокую температуру. Пробой термистора фьюзера Заменить блок закрепления
C6030 Поврежден шлейф термистора термоэлемента Значени на входе термистора равно 0 1. Плохой контакт в клеммах термистора.

2. Неисправен шлейф термистора

3. Термистор установлен некорректно

4. Срабатывает термореле

Проверить контакты

Заменить блок закрепления

C6400 Ошибка пересечения нуля Сигнал пересечения нуля не достигает контрольной платы за указанное время 1. Неисправен кабель между PWB высокого напряжения(YC202) и control PWB (YC23) или разъем не вставлен

2. Дефект соединения между источником питания PWB (YC103) и PWB высокого напряжения (YC201)

Источник

Kyocera P3155dn — Error Code F46F / Not able to Cancel Print Job

We solved the issue however I could not find anything that was even remotely useful online, so here is my contribution to the wider IT community.

Me and a coworker encountered an issue with our Kyocera P3155dn, where the printer would keep showing the error code F46F. We tried to find what it means however Kyocera does not have a very well maintained / easy to get list with error codes for each printer which explain what it means. The best we could find was this page which some of the error codes that Kyocera uses.

When checking on the printer itself we noticed that one job was always listed in the Printing Job List. When we tried to remove the printjob via the Webinterface it stayed as canceling even after multiple restarts of the device + a «factory reset» via Webinterface.

The printer was added via a print-server and we selected the KPDL-Driver as it was the only driver that worked with our program which selects the paper-tray and does not work with the KX or XPS driver. Additionally I would like to mention that the printer was working fine for about a month as locally installed and about a week as a printserver printer.

We also noticed that the printer did sometimes print out the other jobs waiting after a restart and then once it was done it printed page 1 of the job and got stuck again. When unplugging the network cable, it was possible to navigate the menu, print out the usual reports etc. The last hint I got was when the PC was shut off and the printer worked fine with every other PC I tested.

Источник

Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)

Thread Tools
Display

F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Have you tried the latest KX driver Ver 6.2.0827 ?

Источник

Читайте также:  Simply linux установка пакета

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Содержание

  1. Error power off f46f kyocera p2040dn
  2. Kyocera P3155dn — Error Code F46F / Not able to Cancel Print Job
  3. Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)
  4. F46F error on Taskalfa-300i (PowerPoint Print Issue)
  5. Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)
  6. Error power off f46f kyocera p2040dn
  7. Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)
  8. F46F error on Taskalfa-300i (PowerPoint Print Issue)
  9. Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

Error power off f46f kyocera p2040dn

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

0. SaintRomik 17.07.20 13:34

В целом печатает без этой ошибки,но если отправить много страниц на печать то выпадает данная ошибка.
В чем может быть причина?

В суммарном объеме заданий печати

В прошивках куча исправлений таких ошибок. Надо пробовать.
Если кто заделится, поделитесь и со мной, пожалуйста.

2040 нет но есть ECOSYS M2540dn / M2540dw / M2635dn / M2635dw
Шил ей 2040 все работает, вроде как свежак.
https://dropmefiles.com/piLCa

(3) ей можно прошить m2040dn, и прошьет все кроме main.
а p2040dn без шансов, покажет комплитед, но изменений не будет.
там main 2rx, engine 2rv.
но за ссылочку спасибо

ешкин кот, прошу прощения. Бес попутал почудилось, что разговор про мфу.

6. SaintRomik 21.07.20 07:19

Извиняюсь что долго не отвечал.
Scuzzy (1): В суммарном объеме заданий печати
Одно задание где-то на листов 40-50

7. SaintRomik 21.07.20 07:22

phoenix (2): В прошивках куча исправлений таких ошибок. Надо пробовать.

Как понял дело в прошивке,осталось только её достать)

8. aleksejjgmyzin 21.07.20 07:27

9. Lisirgin 21.07.20 14:50

10. SaintRomik 23.07.20 12:50

Lisirgin (9): (0) (2) В почте.
Спасибо большое

Источник

Kyocera P3155dn — Error Code F46F / Not able to Cancel Print Job

We solved the issue however I could not find anything that was even remotely useful online, so here is my contribution to the wider IT community.

Me and a coworker encountered an issue with our Kyocera P3155dn, where the printer would keep showing the error code F46F. We tried to find what it means however Kyocera does not have a very well maintained / easy to get list with error codes for each printer which explain what it means. The best we could find was this page which some of the error codes that Kyocera uses.

When checking on the printer itself we noticed that one job was always listed in the Printing Job List. When we tried to remove the printjob via the Webinterface it stayed as canceling even after multiple restarts of the device + a «factory reset» via Webinterface.

The printer was added via a print-server and we selected the KPDL-Driver as it was the only driver that worked with our program which selects the paper-tray and does not work with the KX or XPS driver. Additionally I would like to mention that the printer was working fine for about a month as locally installed and about a week as a printserver printer.

We also noticed that the printer did sometimes print out the other jobs waiting after a restart and then once it was done it printed page 1 of the job and got stuck again. When unplugging the network cable, it was possible to navigate the menu, print out the usual reports etc. The last hint I got was when the PC was shut off and the printer worked fine with every other PC I tested.

Источник

Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)

Thread Tools
Display

F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Have you tried the latest KX driver Ver 6.2.0827 ?

Источник

Error power off f46f kyocera p2040dn

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

Новый принтер, вчера распаковал, сегодня установил в кабинет.
Подключен по USB и расшарен.
Стала выскакивать ошибка error. power off. F266.
После выключения и включения питания какоt-то время работает, потом опять эта ошибка.
Кто нибудь сталкивался именно с ошибкой F266?

Это ошибка платы управления. А что мешает отнести в гарантию?

Ну а на всяк случай. если чип заклеить? Не пробовали?

ошибка вылетает после задания на печать или на ровном месте ?
Дата прошивки какая в аппарате ?

(2) чип заклеивать сейчас точно смысла нет. Зачем в логе аппарата не оригинальный тонер? Ему еще в гарантию ехать)))

Он сразу не запишет в лог. Только при событии пустой картридж+отсутствие чипа. Сколько раз приходили аппараты с только что впервые перещаправленными картриджами и оторванными чипами с пустой строкой unknown toner в эвенте.
А так то да. Не понятен вектор мысли ТС в сторону самостоятельного инвазивного решения проблемы при новом аппарате.

staler (1): А что мешает отнести в гарантию?
Есть подозрение на компьютер: Как-то был с Киоцерой 1024 похожий глюк-клиент отправлял на печать выделенную область из браузера и мфу вылетал в ошибку — то же какую-то fxxx, связанную с прошивкой.
А так ни чего не мешает.
bmwmtv (3): ошибка вылетает после задания на печать?
После задания с подключенного по сети компьютера, при том не всех заданий подряд.
bmwmtv (3): Дата прошивки какая в аппарате ?
2018.04.13

Драйвера обновить , в настройках драйвера попереключать языки описания страниц (PCL XL , KPDL) или вообще включить Режим совместимости с GDI

(6)вы ваши подозрения уже проверили?

Пока нет, пользователи мало печатают — праздники уже на носу.
Подключил ещё к 3 компьютерам, посмотрю, от всех будет вылетать в ошибку или только от одного.

Вполне может оказаться и оно самое, по аналогии с 49 ошибкой в hp. От кого то из пользователей прилетает спецсимвол и вот вам пожалуйста. Она, ошибка, связанна как бы не с самой прошивкой, а по большей степени, неспособностью ПО «прожевать» элементы входящего кода, не имея на это алгоритмов обходного инструментария. Присоединюсь к совету данному в (7).

Пляски с бубном не помогли.
Один лист печатает, как с одной стороны, так и двухсторонний.
Стоит отправить на печать 2 и более листа с любого из подключенных компьютеров — сразу F266.
Так что поедет по гарантии.

Источник

Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)

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F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Have you tried the latest KX driver Ver 6.2.0827 ?

Источник

  • Code: 0100
  • Description: Backup memory device error Outputs an abnormal status from the flash memory.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Replace the main/engine PWB.
  • Code: 0120
  • Description: MAC address data error In case MAC address is invalid data
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check the MAC address on the network status page. 3. If it is blank, obtain an EEPROM with its MAC address written by the service support and install it. 4. Replace the main/engine PWB.
  • Code: 0130
  • Description: Backup memory Read/write error (Main/ Engine PWB) Read/write to the NAND memory cannot be executed.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Replace the main/engine PWB.
  • Code: 0140
  • Description: Backup memory data error (Main/Engine PWB) At power up, the data that was read from the NAND memory has been determined to be a error.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Replace the main/engine PWB.
  • Code: 0150
  • Description: EEPROM read/ write error (Main/Engine PWB) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: EEPROM (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the EEPROM is properly installed on the main/ engine PWB and if not, reinstall it. 3. Replace the main/engine PWB. 4. Check the EEPROM and if it is damaged, contact the service support.
  • Code: 0160
  • Description: EEPROM data error (Main/Engine PWB) Reading data from EEPROM is detected abnormal.
  • Remedy: EEPROM (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. If the EEPROM data is corrupted, contact the service support.
  • Code: 0170
  • Description: Billing counting error Mismatch between the value of the main/engine PWB and EEPROM, in one of the value of billing counter, life counter, or scanner counter.
  • Remedy: EEPROM (Main/Engine PWB) 1. Check that the EEPROM installed in the main/ engine PWB is correct and, if not, install the correct EEPROM for the model. 2. Replace the main/engine PWB. 3. If the EEPROM data is corrupted, contact the service support.
  • Code: 0190
  • Description: Backup memory device error (engine) Unable to read out data from the IC on the main unit PWB. Read out data from the IC on the main unit PWB. (3 retrials)
  • Remedy: EEPROM (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Contact service headquarters to get an EEPROM to install.
  • Code: 0800
  • Description: Image formation problems The printing sequence JAM (J010X) is detected for 2 consecutive times.
  • Remedy: Main/Engine PWB 1. Check if the problem is a printing operation error detection in a particular file, and if it is possible to obtain the reproduction of the phenomena by the identification of the job that detected the error, and take the job log. 2. If the problem occurs in an unspecified job, check the connectors on the main/engine PWB, and reattach it. 3. Replace the main/engine PWB.
  • Code: 0840
  • Description: Faults of RTC [Check at powerup] The RTC setting has reverted to a previous state. Or, the machine has not been turned on for 5 years (regularly compared with a set value stored in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. [Checked periodically (at every 5 minutes) after powerup.] The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check.
  • Remedy: Settings of RTC Execute Date Setting using the system menu.
    Backup battery (Main/Engine PWB) 1. Check if the backup battery on the main/engine PWB is not short-circuited. 2. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. Then plug in the power cord and then turn on the power switch. If the same service call error is displayed, replace the backup battery.
    Main/Engine PWB 1. If the communication error (due to a noise, etc.) is present with the RTC on the main/engine PWB, check that the PWB is properly grounded or secured by screws. 2. Replace the main/engine PWB.
  • Code: 0970
  • Description: 24V power down detect
  • Remedy: Low voltage power supply PWB 1. Check that the interlock switch (ILSW) is turned on properly by the rear cover closing. 2. Check if there is a defective connection in the connector of the low voltage power supply PWB, and then check the 24V output from the main/ engine PWB (YC1-7,8). 3. Replace the low voltage power supply PWB.
    Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Replace the main/engine PWB.
  • Code: 1810
  • Description: Paper feeder Communication error No PF connection is detected after PF connection is detected at powerup PF detection.
  • Remedy: Paper feeder Check the wiring connection status with the main unit, and if necessary, reconnect it.
    PF main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DP main PWB — Main/Engine PWB (YC47) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the PF main PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 2200
  • Description: Main motor steady-state error After the motor is stabilized, the ready signal is turned OFF for continuous 1 s.
  • Remedy: Drum unit BK Check that the drum can be rotated by hand, and if it is locked, replace the drum unit BK.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. Check the continuity within the connector wire. If none, replace the wire. Main motor — Main/Engine PWB (YC11)
    Main motor drive transmission system 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check for broken couplings and gears, and replace if any are found.
    Main motor Replace the main motor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 2500
  • Description: Paper feed motor error After the motor starting, the ready signal is not turned ON for continuous 2 s. In case the Ready signal does not turn ON 1s in succession after the motor is in the steady-state.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. Check the continuity within the connector wire. If none, replace the wire. Paper feed motor — container relay PWB (YC11)
    Drive transmission system for the paper feed motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check for broken gears and replace if any are found.
    Paper feed motor Replace the paper feed motor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 4000
  • Description: Polygon motor startup error After the polygon motor starts, the motor stable signal is not turned ON after 30 s.
  • Remedy: Polygon motor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor — Main/Engine PWB(YC20) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 4010
  • Description: Polygon motor steady-state error After the polygon motor stabilization, the motor stable signal is turned OFF for consecutive 1 s or more.
  • Remedy: Polygon motor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor — Main/Engine PWB (YC20) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 4101
  • Description: BD initialization error(K) In case the BD signal is not detected for 1s after starting the polygon motor drive.
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the controller firmware and engine firmware, and upgrade to the latest version. 2. Replace the main/engine PWB.
  • Code: 4102
  • Description: BD initialization error(C) In case the BD signal is not detected for 1s after starting the polygon motor drive.
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB(YC21)If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 2. Replace the LSU.
    Main/Engine PWB 1. Check the controller firmware and engine firmware, and upgrade to the latest version. 2. Replace the main/engine PWB.
  • Code: 4103
  • Description: BD initialization error(M) In case the BD signal is not detected for 1s after starting the polygon motor drive.
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the controller firmware and engine firmware, and upgrade to the latest version. 2. Replace the main/engine PWB.
  • Code: 4104
  • Description: BD initialization error(Y) In case the BD signal is not detected for 1s after starting the polygon motor drive.
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the controller firmware and engine firmware, and upgrade to the latest version. 2. Replace the main/engine PWB.
  • Code: 4600
  • Description: LSU cleaning motor error Over-current is detected for 5s during the LSU cleaning motor drive
  • Remedy: Cleaning wire 1. Execute [LSU cleaning] using [Adjustment/Maintenance] of the system menu. 2. Check that the drive gear and cleaning spiral can rotate and they are not unusually loaded, and if necessary, clean and grease.
    Cleaning motor 1. Confirm that the cleaning motor has been firmly attached. 2. Replace the LSU.
    Main/Engine PWB 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by another component, or has defective conduction, replace it. Cleaning motor — container relay PWB (YC13) 3. Replace the main/engine PWB.
  • Code: 4700
  • Description: error Communication with the video ASIC has failed 5 times successively. After writing to the VIDEO ASIC, the error that the reading value from the same address does not match occurs 8 times successively.
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Replace the main/engine PWB.
    High voltage PWB 1. Check if the main charger roller contact on the high voltage PWB is deformed or dirty. 2. Replace the high voltage PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6000
  • Description: Broken fuser heater wire During warm up, the temperature detected by the thermistor does not reach 100 °C/212.0 °F for 20 s. During warm up, the temperature detected by the thermistor does not reach the stable display temperature for 40 s, after it reaches 100 °C/212.0 °F.
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC23) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Maine/Engine PWB(YC1)Replace the main/engine PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 6020
  • Description: Fuser thermistor High temperature error The temperature detected by the thermistor (edge) exceeded 220 °C/428.0 °F for 1s in succession.
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Check if the fuser roller has foreign objects such as the toner contamination. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC23) 4. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 5. Replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Maine/Engine PWB(YC23)If the fuser heater is turned on at all times, replace the low voltage power supply PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Check if the main/engine PWB is properly secured with screws. 3. Replace the main/engine PWB.
  • Code: 6030
  • Description: Fuser thermistor wire break The average AD value from ten values at every 2ms while deducting the maximum and minimum values is monitored at every 100ms and it is detected at the wire break level (1020 or more).
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC23) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 6050
  • Description: Fuser thermistor Low temperature error In case the temperature detected by the fuser thermistor (edge) continues 80 °C/176.0 °F or less for 1 second during ready or printing.
  • Remedy: Reduction of the power supply voltage 1. Check that no voltage drop of more than 10% of the rated is caused during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
    Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC23) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Main/Engine PWB(YC1) 2. Replace the low voltage power supply PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 6400
  • Description: Zero-cross signal error During the fuser heater on, the zero-cross signal is not input for 1 s successively.
  • Remedy: Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Maine/Engine PWB(YC1)Replace the main/engine PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 6610
  • Description: The fuser pressure release error The fuser release sensor does not turn on or off, after 10 s from starting pressurization or depressurization operation.
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Check if the fuser pressure can be reduced by inverse rotation of the fuser gear by hand. 3. Check if the envelope sensor light is blocked out by the actuator during depressurization operation. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser pressure release sensor — container relay PWB (YC2) 5. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 6. Replace the fuser unit.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7101
  • Description: Toner sensor error (Black) For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V
  • Remedy: Toner container 1. Check that the toner container is properly installed, and if necessary, re-install. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Toner Sensor 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Toner sensor — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner Solenoid 1. Check that the toner solenoid is properly attached. 2. Check if the couplings and gears can rotate or if they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner solenoid — container relay PWB (YC3) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Change the toner solenoid.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7102
  • Description: Toner sensor error (Cyan) For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container 1. Check that the toner container is properly installed, and if necessary, re-install. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Toner Sensor 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Toner sensor — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner Solenoid 1. Check that the toner solenoid is properly attached. 2. Check if the couplings and gears can rotate or if they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner solenoid — container relay PWB (YC3) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Change the toner solenoid.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7103
  • Description: Toner sensor error (Magenta) For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container 1. Check that the toner container is properly installed, and if necessary, re-install. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Toner Sensor 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Toner sensor — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner Solenoid 1. Check that the toner solenoid is properly attached. 2. Check if the couplings and gears can rotate or if they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner solenoid — container relay PWB (YC3) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Change the toner solenoid.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7104
  • Description: Toner sensor error (Yellow) For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container 1. Check that the toner container is properly installed, and if necessary, re-install. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Toner Sensor 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Toner sensor — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner Solenoid 1. Check that the toner solenoid is properly attached. 2. Check if the couplings and gears can rotate or if they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner solenoid — container relay PWB (YC3) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Change the toner solenoid.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7200
  • Description: Broken inner thermistor wire (Developer) The sensor input sampling value is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Developer unit BK 1. Confirm that the connector of the developer unit BK is firmly connected, and if necessary, push the unit all the way in. Toner sensor BK — Unit relay PWB (YC9) Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit BK.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7210
  • Description: Short-circuited inner thermistor (Developer) The sensor input sampling value is less than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Developer unit BK 1. Confirm that the connector of the developer unit BK is firmly connected, and if necessary, push the unit all the way in. Toner sensor BK — Unit relay PWB (YC9) Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit BK.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7221
  • Description: Broken inner thermistor wire (LSU) The sensor input sampling value is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector of the LSU is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7231
  • Description: Short-circuited inner thermistor (LSU) The sensor input sampling value is less than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector of the LSU is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7401
  • Description: Developer unit type Mismatch error (K) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit 1. Check if the developer unit of different models is mounted, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7402
  • Description: Developer unit type Mismatch error (C) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit 1. Check if the developer unit of different models is mounted, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7403
  • Description: Developer unit type Mismatch error (M) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit 1. Check if the developer unit of different models is mounted, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7404
  • Description: Developer unit type mismatch error (Yellow) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit 1. Check if the developer unit of different models is mounted, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7411
  • Description: Drum unit type Mismatch error (K) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit 1. Check if the drum unit of different models is attached, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7412
  • Description: Drum unit type Mismatch error (C) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit 1. Check if the drum unit of different models is attached, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7413
  • Description: Drum unit type Mismatch error (M) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit 1. Check if the drum unit of different models is attached, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7414
  • Description: Drum unit type Mismatch error (Y) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit 1. Check if the drum unit of different models is attached, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7601
  • Description: ID sensor error (front) When the measured value of the ID sensor matches any of the following. The dark potential P/Swave is greater than 0.8V. If the light potential S-wave is lower than the dark potential S-wave. If the light potential P-wave is lower than the dark potential P-wave (+0.5V).
  • Remedy: ID sensor 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor — Main/Engine PWB (YC24) 5. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 6. Replace the ID sensor.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7602
  • Description: ID sensor error (rear) When the measured value of the ID sensor matches any of the following. The dark potential P/Swave is greater than 0.8V. If the light potential S-wave is lower than the dark potential S-wave. If the light potential P-wave is lower than the dark potential P-wave (+0.5V).
  • Remedy: ID sensor 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor — Main/Engine PWB (YC24) 5. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 6. Replace the ID sensor.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7611
  • Description: Bias calibration reading value error (Black) During the calibration, the ID sensor cannot read a patch density on the primary transfer belt normally.
  • Remedy: Primary transfer belt ID sensor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7612
  • Description: Bias calibration reading value error (Cyan) During the calibration, the ID sensor cannot read a patch density on the primary transfer belt normally.
  • Remedy: Primary transfer belt ID sensor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7613
  • Description: Bias calibration reading value error (Magenta) During the calibration, the ID sensor cannot read a patch density on the primary transfer belt normally.
  • Remedy: Primary transfer belt ID sensor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7614
  • Description: Bias calibration reading value error (Yellow) During the calibration, the ID sensor cannot read a patch density on the primary transfer belt normally.
  • Remedy: Primary transfer belt ID sensor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7620
  • Description: Color Registration timing of detection Color patches printed on the primary transfer belt are not within the ID sensor readable range. Or the poor density occurs.
  • Remedy: Primary transfer belt ID sensor LSU 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU. 8. When checking the printing position of the color, if any color shift occurs, re-install the LSU and the drum unit. 9. If not corrected, replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7800
  • Description: Broken outer thermistor wire The temperature and humidity sensor input sampling value is abnormal compared with the reference. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Temperature and humidity Sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Temperature and humidity sensor — Main/Engine PWB (YC35) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the Temperature and humidity sensor PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7810
  • Description: Short-circuited outer thermistor The sensor input sampling value is less than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Temperature and humidity Sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Temperature and humidity sensor — Main/Engine PWB (YC35) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the Temperature and humidity sensor PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7901
  • Description: Drum unit EEPROM error (Black) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7902
  • Description: Drum unit EEPROM error (Cyan) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7903
  • Description: Drum unit EEPROM error (Magenta) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7904
  • Description: Drum unit EEPROM error (Yellow) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7911
  • Description: Developer unit EEPROM error (Black) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7912
  • Description: Developer unit EEPROM error (Cyan) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7913
  • Description: Developer unit EEPROM error (Magenta) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7914
  • Description: EEPROM error (Yellow) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 9540
  • Description: Backup data error The internal data changes by replacing multiple parts at the same time, interfering with the machine operation and will not enter ready mode.
  • Remedy: PWBs In case two or more of the parts below were replaced at the same time, reattach them. Applicable parts: Memory, PWBs *When replacing the applicable parts, 2 or more do not replace then at the same time. *When replacing the above applicable parts, do not work the following at the same time. Replace the drum unit or the developing unit. Replace the drum unit for one color with another in the same machine.
  • Code: F000
  • Description: Communication error between Main/Engine PWB — Operation panel PWB
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check the wiring and connectors between the main/engine PWB — the operation panel PWB. Operation panel PWB — Main/Engine PWB (YC26) : M21 ppm model — Main/Engine PWB (YC56) : M26 ppm model 3. Check the connection of the DDR memory on the main/engine PWB by reinstalling it or replacing it. 4. Replace the main/engine PWB.
    Operation panel PWB Replace the operation panel PWB.
  • Code: F000
  • Description: CF000 will be displayed if * notes progress is carried out for a definite period of time with a Welcome screen.The communication fault between Panel-Main boardsCommunication fault between Panel Core-Main Core Notes 2
  • Remedy: (1) Check the harness of * (between Main board <=>HDD), and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) Initialize HDD and perform an operation check. (FULL of U024) * ( 4) U021 Controller backup initialization is carried out and an operation check is performed. (5) Exchange a Main board and perform an operation check. (6) Exchange a PanelMain board and perform an operation check. (7) It will get, if USBLOG is obtainable, and contact service headquarters. * : only HDD standard model * Note 2 : Only Dual Core CPU model
  • Code: F010
  • Description: Main/Engine PWB Checksum error
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. If not corrected, replace the main/engine PWB and check operation.
  • Code: F020
  • Description: Main/Engine PWB memory error In case an error occurs at the start-up DIMM read/ write check.
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. If not corrected, replace the main/engine PWB and check operation.
  • Code: F040
  • Description: Communication error between controller — Print engine
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Repair or replace the wire from the main/engine PWB that may be grounded. (Check for a shortcircuit between 5V and 3.3V.) 3. Check the FFC cable connector connecting to the main/engine PWB and reconnect it. Or replace the FFC. 4. Check both the main and engine firmware, and upgrade to the latest version, if necessary. 5. Replace the main/engine PWB.
  • Code: F050
  • Description: Print engine Main program error
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the EEPROM has been properly installed. 3. Check both the main and engine firmware, and upgrade to the latest version, if necessary. 4. If not corrected, replace the main/engine PWB.
  • Code: F12X
  • Description: Abnormality detecting in a Scan control section
  • Remedy: (1) Check the harness between Scan/DP<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Scan/DP board and perform an operation check. (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F14X
  • Description: Abnormality detecting in a FAX control part
  • Remedy: (1) Check the harness between FAX<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Perform a deed operation check for DIMM Clear by U671. * Notes(Since it disappears when received data remain, cautions are required.) (5) Exchange FAX_DIMM and perform an operation check. * Notes (6) Exchange a FAX board and perform an operation check. (7) Exchange a Main board and perform an operation check. (8) Get USBLOG and contact service headquarters. * Only HDD standard model * Note Only model which has Flash for FAX data in a Main board
  • Code: F15X
  • Description: Abnormality detecting in an authentication device control section
  • Remedy: (1) Check the harness between authentication device <=>Main boards, and the connection situation of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) Carry out U021 Main backup initialization and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Exchange HDD and perform an operation check. * (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F18X
  • Description: Abnormality detecting in a Video control section
  • Remedy: (1) Check the harness between Engine<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange an Engine board and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F1DX
  • Description: Abnormality detecting of the image memory Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F21X, F22X, F23X
  • Description: Abnormality detecting in an image-processing part
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) Carry out U021 Main backup initialization and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Exchange HDD and perform an operation check. * (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F24X
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) Carry out U021 Main backup initialization and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Exchange HDD and perform an operation check. * (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F25X
  • Description: Abnormality detecting in a network management department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and packet capture and contact service headquarters. * Only HDD standard model
  • Code: F26X, F27X, F28X
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F29X, F2AX
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F2BX, F2CX, F2DX
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. (Depending on an analysis result, it is packet capture acquisition) * Only HDD standard model
  • Code: F2EX, F2FX, F30X
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. (Depending on an analysis result, it is packet capture acquisition) * Only HDD standard model
  • Code: F31X, F32X
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. (Depending on an analysis result, it is packet capture acquisition) * Only HDD standard model
  • Code: F33X
  • Description: Abnormality detecting in the Scan Management Department
  • Remedy: (1) Check the harness between Scan/DP<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Scan/DP board and perform an operation check. (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F34X
  • Description: Abnormality detecting in the Panel Management Department
  • Remedy: (1) Check the harness between Panel<=>Main boards, and the connection state of a connector, and perform an operation check. * Notes (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Panel board and perform an operation check. * Notes (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only HDD standard model * Note : A Dual Core CPU model and HyPAS model
  • Code: F35X
  • Description: Abnormality detecting in the printing controlling Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F37X
  • Description: Abnormality detecting in the FAX Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Perform a deed operation check for DIMM Clear by U671.(Since it disappears when received data remain, cautions are required.) * notes (4) Exchange FAX_DIMM and perform an operation check. * Notes (5) Exchange a Main board and perform an operation check. (6) Exchange HDD and perform an operation check. * (7) Get USBLOG and contact service headquarters. * Only HDD standard model * Note Only model which has Flash for FAX data in a Main board
  • Code: F38X
  • Description: Abnormality detecting in the authentication authorized Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F3AX, F3BX, F3CX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F3DX, F3EX, F3FX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F40X, F41X, F42X
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F43X, F44X, F45X
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F46X
  • Description: Abnormality detecting of a printer rendering part
  • Remedy: (1) Exchange boards and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition) * Only HDD standard model
  • Code: F47X, F48X
  • Description: Abnormality detecting of an image editing processing part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F4DX, F4EX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F4FX
  • Description: Abnormality detecting in the JOB Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F50X
  • Description: Abnormality detecting in the FAX Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F51X, F52X, F53X
  • Description: Abnormality detecting in a JOB execution part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F55X, F56X, F57X
  • Description: Abnormality detecting in a JOB execution part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F58X, F59X, F5AX
  • Description: Abnormality detecting in the various-services Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F5BX, F5CX
  • Description: Abnormality detecting in the various-services Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F5DX, F5EX
  • Description: Abnormality detecting in the various-services Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F5FX
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F62X
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F63X
  • Description: Abnormality detecting in a device control section
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model

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Ошибки Kyocera TASKalfa 620

Ошибки Kyocera TASKalfa 6500i

Ошибки Kyocera TASKalfa 6501i

Ошибки Kyocera TASKalfa 650c

Ошибки Kyocera TASKalfa 6550ci

Ошибки Kyocera TASKalfa 6551ci

Ошибки Kyocera TASKalfa 7002i

Ошибки Kyocera TASKalfa 7003i

Ошибки Kyocera TASKalfa 7052ci

Ошибки Kyocera TASKalfa 7353ci

Ошибки Kyocera TASKalfa 750c

Ошибки Kyocera TASKalfa 7550ci

Ошибки Kyocera TASKalfa 7551ci

Ошибки Kyocera TASKalfa 8000i

Ошибки Kyocera TASKalfa 8001i

Ошибки Kyocera TASKalfa 8002i

Ошибки Kyocera TASKalfa 8003i

Ошибки Kyocera TASKalfa 8052ci

Ошибки Kyocera TASKalfa 820

Ошибки Kyocera TASKalfa 8353ci

Ошибки Kyocera TASKalfa 9002i

Ошибки Kyocera TASKalfa 9003i

C0030
Системная ошибка в управлении факсом
Обработка при помощи программного обеспечения факса была отключена из за проблем с оборудованием
Неисправность в системе управления факсом PWB
Заменить систему управления факсом PWB

C0070
Обнаружена несовместимость платы управления PWB
Обнаружена несовместимость при первичной инициализации системы управления факсом PWB. Никакие команды связи не проходят.
Дефект программного обеспечения факса
Установить программное обеспечение для факса

C0100
Ошибка при резервном копировании памяти устройства

Неисправна флеш память
Заменить плату управления PWB

C0120
Ошибка данных MAC адреса

Неисправность в плате управления PWB
Заменить плату управления PWB

C0130
Ошибка чтения/записи при резервном копировании

Неисправна флеш память
Заменить плату управления PWB

C0140
Ошибка при резервном копировании данных

Неисправна флеш память
Заменить плату управления PWB

C0150
Ошибка EEPROM платы управления PWB
Обнаружена ошибка связи PWB EEPROM (U17)
Неправильная установка PWB EEPROM (U17)
Проверить установку EEPROM (U17) и при необходимости исправить

C0170
Ошибка счетчика

1. Неисправность control PWB.

2. Повреждения данных PWB EEPROM (U17)

1. Заменить плату управления PWB.

2. Обратиться в сервис обслуживания

C0180
Номер аппарата не совпадает
Основной номер и номер двигателя не совпадают
1. Основная PWB или PWB двигателя была заменена.

2. Повреждения данных PWB EEPROM (U17)

1. U004 Задать номер.

2. Обратиться в сервис обслуживания

C0420
Ошибка связи с системой подачи бумаги
Ошибка коммуникации между платой PWB  и дополнительным устройством подачи бумаги
1. Неправильная установка устройства подачи бумаги

2. Повреждение провода между платой PWB (YC30) и интерфесным разъемом устройства подачи, либо разъем подключен неправильно.

3. Неисправен кабель между PF основной PWB и подачей бумаги, либо разъем не вставлен. Плата PF неисправна.

4. Неисправность control PWB

1. Еще раз внимательно прочитайте инструкцию по установке.

2. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

3. Убедитесь, что разъем подключен, а кабель не поврежден.Заменить печатную плату.

4. Заменить плату управления PWB.

C0830
Ошибка контрольной суммы прошивки FAX control PWB
Произошла ошибка контрольной суммы программы управления FAX control PWB
1. Дефект программного обеспечения факса.

2. Неисправность в системе управления факсом PWB

1. Установить программное обеспечение для факса.

2. Заменить плату управления факсом PWB

C0840
Неисправность RTС
Расхождение во времени между RTC  и текущим пять и более лет.
1. Неисправность control PWB

2. Отсоединена батарея.

1. Заменить плату управления PWB.

2. Визуально проверить и при необходимости исправить.

C0870
Проблема передачи данных большой емкости между FAX control PWB и control PWB
Не выполняется передача данных между FAX control PWB и control PWB, даже при повторе через заданный промежуток
 Неправильная установка  FAX control PWB

Переставить FAX control PWB

C0920
Ошибка файловой системы факса
Резервное копирование данных не производится по причине ошибки файловой системы флеш-памяти
Неисправность в системе управления факсом PWB
Заменить плату управления факсом PWB

C2000
Ошибка главного двигателя
Главный двигатель не выходит на готовность в течение 2 секунд после включения
1. Неисправен кабель между основным двигателем (CN1) и платой PWB (YC17) или разъем вставлен неправильно.

2. Неисправен привод основного двигателя.

3. Неисправен двигатель.

4. Неисправность control PWB

1. Вставьте разъем. Проверьте целостность кабеля.

2. Проверьте плавность вращения роликов и шестерней. При необходимости смажьте. Убедитесь в отсутсвии разрывов передач.

3. Заменить.

4. Заменить.

C2610
Ошибка дигателя устройства подачи бумаги
Двигатель устройства подачи бумаги лотка 2 не выходит на готовность более чем через 2 секунды после включения.
Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4).
 Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции)

C2620
Ошибка дигателя устройства подачи бумаги
Двигатель устройства подачи бумаги лотка 3 не выходит на готовность более чем через 2 секунды после включения.
Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4).
Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции)

C3100
Ошибка исходного положения ISU

1. Неисправность FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность FFC между control PWB (YC6) и сканера WPB (YC103) или неправильная установка FCC.

3. Неисправность датчика исходного положения.

4. Неисправность кабеля между двигателем ISU и сканером PWB (YC104) или разъем вставлен неправильно.

1. Заменить блок сканера ISU

2. Переставить FFC. Проверить на разрыв, при необходимости заменить.

3. Заменить датчик.

4. Вставьте разъем. Проверьте целостность кабеля.

C3200
Ошибка лампы экспозиции
Лампа экспозиции не включается
1. Повреждения FFC между сканером PWB (YC103) и control PWB (YC6), либо некорректная установка FFC.

2. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

3. Неисправен кабель между CCD PWB (YC3) и LED приводом PWB (YC1) либо разъем не подключен.

4. Неисправен кабель между LED приводом PWB (YC2) и лампой экспонирования.

5. Лампа экспонирования вышла из строя.

6. Неисправен светодиодный привод.

1. Переустановите FFC. Проверьте целостность, при необходимости замените.

2. Заменить блок сканера.

3. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

4. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

5. Заменить лампу.

6. Заменить привод.

C3300
Ошибка AGC

1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Лампа экспонирования вышла из строя.

3. Неисправность CCD PWB

4. Неисправность control PWB

1. Заменить блок сканера.

2. Заменить лампу.

3. Заменить CCD PWB

4. Заменить control PWB

C3500
Ошибка связи CPU — ASIC (CCD PWB)
Обнаружен код ошибки
1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность CCD PWB.

3. Неисправность control PWB

1. Заменить блок сканера (ISU).

2. Заменить CCD PWB

3. Заменить control PWB

C4000
Ошибка полигон-мотора (блока лазерного сканера)
Полигон-мотор не выходит на готовность после 6 секунд после включения.
1. Поврежден кабель между полигон-мотором и control PWB (YC10) или разъем не вставлен.

2. Неисправен блок лазерного сканера.

3. Неисправность control PWB

1. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

2. Заменить блок сканера.

3. Заменить control PWB

C4200
Ошибка BD  (блока лазерного сканера)

1. BD датчик не обнаруживает лазерный луч из-за скопления конденсата на зеркале.

2. Неисправен блок лазерного сканера.

1. Выключите питание машины минимум на 30 минут, затем снова включите, если это не помогает необходимо менять блок сканера.

2. Заменить блок сканера.

C6000
Выход из строя термо-элемента (фьюзера)
Температура фьюзера не поднимается после включения устройства.
1. Плохой контакт клемм термистора фьюзера.

2. Плохой контакт в местах подключения нагревателя термоблока.

3. Термисторы фьюзера установлены неправильно.

4 . Срабатывает термореле

5. Нагреватель фьюзера установлен неправильно

6. Выход из строя термо-элемента

1. Проверьте контакты.

2. Проверьте контакты.

3. Заменить блок закрепления

4. Заменить блок закрепления

5. Заменить блок закрепления

6. Заменить блок закрепления

C6020
Слишком высокая температура фьюзера
Термистор фьюзера обнаружил аномально высокую температуру.
Пробой термистора фьюзера
Заменить блок закрепления

C6030
Поврежден шлейф термистора термоэлемента
Значени на входе термистора равно 0
1. Плохой контакт в клеммах термистора.

2. Неисправен шлейф термистора

3. Термистор установлен некорректно

4. Срабатывает термореле

Проверить контакты

Заменить блок закрепления

C6400
Ошибка пересечения нуля
Сигнал пересечения нуля не достигает контрольной платы за указанное время
1. Неисправен кабель между PWB высокого напряжения(YC202) и control PWB (YC23) или разъем не вставлен

2. Дефект соединения между источником питания PWB (YC103) и PWB высокого напряжения (YC201)

3. Неисправен источник питания PWB

4. Неисправность control PWB

1. Переподключите коннектор.Убедитесь что кабель не поврежден.

2. Переподключите коннектор

3. Заменить источник питания

4. Заменить control PWB

C7990
Бункер отработки переполнен
Датчик тонера обнаружил, что бункер для отработки переполнен
1. Бункер отработки драм-юнита переполнен.

2. Неисправен датчик отработки

3. Неисправность control PWB

1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла замените драм-юнит.

2. Замените датчик.

3. Заменить control PWB

4. Очистите драм юнит (инструкция по очистке бункера отработанного тонера)

F000
Ошибка связи control PWB — панель управления PWB

1. Неисправность соединения панели управления PWB (YC1) и control PWB (YC7).

2. Неисправность панели управления

3. Неисправность control PWB

1. Переподключите коннектор.Убедитесь что кабель не поврежден.

2. Замените панель.

3. Заменить control PWB

F020
Ошибка контрольной суммы RAM control PWB

1. Неисправность основной микросхемы памяти (ОЗУ) на главной плате управления PWB

2. Неисправность платы расширения памяти (DIMM)

1. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB

2. Замените плату расширения (DIMM)

F040
Ошибка связи control PWB двигателя
Обнаружена ошибка связи
Неисправность control PWB
Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB

F041
Ошибка связи между гланой платой управления и платой управления сканером
Обнаружена ошибка связи
Неисправна главная плата управления или управления сканером
Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB или scanner PWB

F050
Ошибка контрольной суммы платы управления двигателем

1. Такие ошибки могут происходить при обновлении прошивки control PWB

2. Неисправность control PWB

1. Скачайте прошивку снова

2. Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB

F186
Ошибка управления видеоданными главной панели управления

Неисправность control PWB
Перезагрузите машину кратковременным выключением питания, если ошибка не исчезла, замените control PWB

Индикатор ошибки на Kyocera TASKalfa 1800/2200Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.

Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.

ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)

Ниже описаны неполадки, которые не могут быть устранены пользователем

Дисплей сообщений

Описание

Меры устранения

Бункер отраб тонера перепол. или не уст.

Бункер для отработанного тонера установлен неправильно

Установите Бункер для отработанного тонера должным образом

Бункер для отработанного тонера заполнен

Замените бункер отработанного тонера

Встряхните картр. с тонером

Тонер слежался

Откройте переднюю крышку аппарата и вытяните контейнер с тонером. Сильно встряхните контейнер с тонером и установите его на место

Вызовите сервисный персонал.

В аппарате произошла ошибка

Обратите внимание на код ошибки, отображаемый в дисплее сообщений, и свяжитесь с представителем сервисной службы (тел. в Минске +375 17 291-28-24)

Выньте бумагу с внутреннего лотка

 

Извлеките бумагу из внутреннего лотка. Нажмите клавишу [OK], чтобы возобновить печать

Добавьте тонер

Закончился тонер

Замените контейнер с тонером TK-4105

Загрузите бумагу в кассету #

↑↓ (отображается попеременно)
A4 (формат бумаги)
Обычная (тип носителя)
OK: Перейдите к следующему шагу

Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]

Загрузите бумагу в универсальный лоток

↑↓ (отображается попеременно)
A4 (формат бумаги)
Обычная (тип носителя)
OK: Перейдите к следующему шагу

Загрузите бумагу. Нажмите клавишу [OK] и перейдите к следующему шагу. • Для выбора другого устройства подачи выберите [Выберите бумагу]. • Для печати на бумаге, в настоящее время находящейся в устройстве подачи, выберите [Продолж. без изм.]

Закройте автоподатчик оригиналов

Открыт автоподатчик оригиналов

Откройте и закройте автоподатчик оригиналов

Закройте крышку автопод. оригиналов

Открыта верхняя крышка автоподатчика оригиналов

Откройте и закройте крышку автоподатчика оригинало

Закройте переднюю крышку

Открыта передняя крышка

Откройте и закройте переднюю крышку

Закройте правую крышку #

Открыта какая-либо крышка

Откройте и закройте крышку, обозначенную на экране

Замятие бумаги. (DP)
↑↓ (отображается попеременно)
Проверьте (B)(C) в крышке DP

В автоподатчике произошло замятие бумаги.

См. Устранение замятия бумаги в Руководстве по эксплуатации и извлеките замятую бумагу

Замените МК

Необходимо производить замену деталей комплекта техобслуживания MK-4105 (ремкомплекта) каждые 150 000 страниц печати.

Данная операция должна производиться специалистом. Обратитесь к представителю сервисной службы (тел. в Минске +375 17 291-28-24)

Замятие

Произошло замятие бумаги в кассете или универсальном лотке

См. Устранение замятия бумаги и извлеките замятую бумагу

Извлеките оригиналы из автоподатчика

Для продолжения работы необходимо извлечь оригиналы из автоподатчика оригиналов

Извлеките оригиналы из автоподатчика оригиналов

Кабель USB был отключен

Кабель USB не подключен

Нажмите клавишу [OK] и подключите кабель USB

ПК выключен

Нажмите клавишу [OK] и включите ПК

Не удается найти KYOCERA Client Tool

Нажмите клавишу [OK] и откройте KYOCERA Client Tool на ПК

Макс. к-во сканируемых страниц

Превышен предел сканирования

Дальнейшее сканирование невозможно. Задание отменено. Нажмите клавишу [OK]

Мало тонера. (Зам., когда законч.)

Скоро понадобится заменить контейнер с тонером 

Получите новый контейнер с тонером TK-4105. 
Внимание! Когда заканчивается тонер аппарат перестает печатать

Не оригинальный тонер

Установлен контейнер с тонером не марки Kyocera

Производитель не несет ответственности за повреждения, вызванные использованием неоригинального тонера. Мы рекомендуем использовать исключительно оригинальные контейнеры с тонером  TK-4105. .
Если нужно использовать установленный в настоящее время контейнер с тонером, нажмите одновременно и удерживайте клавиши [OK] и [Стоп] в течение не менее 3 с.

Неверный ид. уч. зап. Задание отменено

Указан неверный идентификатор учетной записи при внешней обработке задания. Задание отменено

Нажмите клавишу [OK]

Невозможна двусторонняя печать на этой бумаге

Не возможна печать на бумаге выбранного формата или типа

Нажмите клавишу [OK] и перейдите к следующему шагу:
• Для выбора другого устройства подачи выберите пункт [Выберите бумагу].
• Чтобы печатать, не используя функцию двусторонней печати, выберите пункт [Продолж. без изм.].

Недостаточно памяти. Невозможно начать выполнение задания

Невозможно начать выполнение задания

Повторите попытку позже

Ограничено алгоритмом учета заданий(Печать)

Задание отменено, поскольку его выполнение ограничено функцией учета заданий

Нажмите клавишу [OK]

Ограничено алгоритмом учета заданий(Сканер)

Задание отменено, поскольку его выполнение ограничено функцией учета заданий

Нажмите клавишу [OK]

Очистите сканер

Произошло загрязнение сканера

Очистите щелевое стекло с помощью чистящей салфетки, поставляемой вместе с автоподатчиком оригиналов.

Ошибка. Выключить

Отключите и снова включите аппарат с помощью выключателя питания

Память переполнена

Невозможно продолжить выполнение задания из-за отсутствия свободной памяти

Измените разрешение печати с Быстр1200 до 600 dpi. См. Printer Driver User Guide

Память сканера переполнена

Дальнейшее сканирование невозможно из-за нехватки памяти сканера.

Для отмены задания нажмите [OK]

Перезагрузка печати. Задание отменено

Предупреждение. Недостаточно памяти принтера. Задание отменено

Нажмите клавишу [OK]

Превышено ограничение учета заданий

Превышено число распечаток из-за ограничения алгоритмом учета заданий. Достигнут предел печати

Это задание отменено. Нажмите клавишу [OK]

Уст.другую кассету

Выбрано «Сдвиг»

Для использования сдвига необходимо загрузить в другой лоток бумагу такого же формата, что и в выбранном устройстве подачи, но в другой ориентации

Установите все оригиналы обратно и нажмите клавишу [Старт].

Возникает при печати двусторонних документов в режиме ручной двусторонней печати

Извлеките оригиналы из автоподатчика оригиналов, расположите их в первоначальном порядке и положите обратно. Нажмите клавишу [OK], чтобы возобновить печать. Для отмены задания нажмите [Стоп]

Установлен неизвестный тонер. ПК

Региональная спецификация контейнера с тонером не соответствует спецификации аппарата

Установите оригинальный контейнер с тонером Замените контейнер с тонером TK-4105

Содержание

  1. Error power off f46f kyocera p2040dn
  2. Kyocera P3155dn — Error Code F46F / Not able to Cancel Print Job
  3. Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)
  4. F46F error on Taskalfa-300i (PowerPoint Print Issue)
  5. Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)
  6. Error power off f46f kyocera p2040dn
  7. Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)
  8. F46F error on Taskalfa-300i (PowerPoint Print Issue)
  9. Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

Error power off f46f kyocera p2040dn

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

0. SaintRomik 17.07.20 13:34

В целом печатает без этой ошибки,но если отправить много страниц на печать то выпадает данная ошибка.
В чем может быть причина?

В суммарном объеме заданий печати

В прошивках куча исправлений таких ошибок. Надо пробовать.
Если кто заделится, поделитесь и со мной, пожалуйста.

2040 нет но есть ECOSYS M2540dn / M2540dw / M2635dn / M2635dw
Шил ей 2040 все работает, вроде как свежак.
https://dropmefiles.com/piLCa

(3) ей можно прошить m2040dn, и прошьет все кроме main.
а p2040dn без шансов, покажет комплитед, но изменений не будет.
там main 2rx, engine 2rv.
но за ссылочку спасибо

ешкин кот, прошу прощения. Бес попутал почудилось, что разговор про мфу.

6. SaintRomik 21.07.20 07:19

Извиняюсь что долго не отвечал.
Scuzzy (1): В суммарном объеме заданий печати
Одно задание где-то на листов 40-50

7. SaintRomik 21.07.20 07:22

phoenix (2): В прошивках куча исправлений таких ошибок. Надо пробовать.

Как понял дело в прошивке,осталось только её достать)

8. aleksejjgmyzin 21.07.20 07:27

9. Lisirgin 21.07.20 14:50

10. SaintRomik 23.07.20 12:50

Lisirgin (9): (0) (2) В почте.
Спасибо большое

Источник

Kyocera P3155dn — Error Code F46F / Not able to Cancel Print Job

We solved the issue however I could not find anything that was even remotely useful online, so here is my contribution to the wider IT community.

Me and a coworker encountered an issue with our Kyocera P3155dn, where the printer would keep showing the error code F46F. We tried to find what it means however Kyocera does not have a very well maintained / easy to get list with error codes for each printer which explain what it means. The best we could find was this page which some of the error codes that Kyocera uses.

When checking on the printer itself we noticed that one job was always listed in the Printing Job List. When we tried to remove the printjob via the Webinterface it stayed as canceling even after multiple restarts of the device + a «factory reset» via Webinterface.

The printer was added via a print-server and we selected the KPDL-Driver as it was the only driver that worked with our program which selects the paper-tray and does not work with the KX or XPS driver. Additionally I would like to mention that the printer was working fine for about a month as locally installed and about a week as a printserver printer.

We also noticed that the printer did sometimes print out the other jobs waiting after a restart and then once it was done it printed page 1 of the job and got stuck again. When unplugging the network cable, it was possible to navigate the menu, print out the usual reports etc. The last hint I got was when the PC was shut off and the printer worked fine with every other PC I tested.

Источник

Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)

Thread Tools
Display

F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Have you tried the latest KX driver Ver 6.2.0827 ?

Источник

Error power off f46f kyocera p2040dn

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

Новый принтер, вчера распаковал, сегодня установил в кабинет.
Подключен по USB и расшарен.
Стала выскакивать ошибка error. power off. F266.
После выключения и включения питания какоt-то время работает, потом опять эта ошибка.
Кто нибудь сталкивался именно с ошибкой F266?

Это ошибка платы управления. А что мешает отнести в гарантию?

Ну а на всяк случай. если чип заклеить? Не пробовали?

ошибка вылетает после задания на печать или на ровном месте ?
Дата прошивки какая в аппарате ?

(2) чип заклеивать сейчас точно смысла нет. Зачем в логе аппарата не оригинальный тонер? Ему еще в гарантию ехать)))

Он сразу не запишет в лог. Только при событии пустой картридж+отсутствие чипа. Сколько раз приходили аппараты с только что впервые перещаправленными картриджами и оторванными чипами с пустой строкой unknown toner в эвенте.
А так то да. Не понятен вектор мысли ТС в сторону самостоятельного инвазивного решения проблемы при новом аппарате.

staler (1): А что мешает отнести в гарантию?
Есть подозрение на компьютер: Как-то был с Киоцерой 1024 похожий глюк-клиент отправлял на печать выделенную область из браузера и мфу вылетал в ошибку — то же какую-то fxxx, связанную с прошивкой.
А так ни чего не мешает.
bmwmtv (3): ошибка вылетает после задания на печать?
После задания с подключенного по сети компьютера, при том не всех заданий подряд.
bmwmtv (3): Дата прошивки какая в аппарате ?
2018.04.13

Драйвера обновить , в настройках драйвера попереключать языки описания страниц (PCL XL , KPDL) или вообще включить Режим совместимости с GDI

(6)вы ваши подозрения уже проверили?

Пока нет, пользователи мало печатают — праздники уже на носу.
Подключил ещё к 3 компьютерам, посмотрю, от всех будет вылетать в ошибку или только от одного.

Вполне может оказаться и оно самое, по аналогии с 49 ошибкой в hp. От кого то из пользователей прилетает спецсимвол и вот вам пожалуйста. Она, ошибка, связанна как бы не с самой прошивкой, а по большей степени, неспособностью ПО «прожевать» элементы входящего кода, не имея на это алгоритмов обходного инструментария. Присоединюсь к совету данному в (7).

Пляски с бубном не помогли.
Один лист печатает, как с одной стороны, так и двухсторонний.
Стоит отправить на печать 2 и более листа с любого из подключенных компьютеров — сразу F266.
Так что поедет по гарантии.

Источник

Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)

Thread Tools
Display

F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Have you tried the latest KX driver Ver 6.2.0827 ?

Источник

Содержание

  1. F46f kyocera ошибка что делать
  2. Коды ошибок аппаратов Kyocera серии FS-1030/1035/1130/1135/2030/2035
  3. Коды ошибок Kyocera FS 1030-1035/2030-2035
  4. Kyocera P3155dn — Error Code F46F / Not able to Cancel Print Job
  5. Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)
  6. F46F error on Taskalfa-300i (PowerPoint Print Issue)
  7. Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора

0. SaintRomik 17.07.20 13:34

В целом печатает без этой ошибки,но если отправить много страниц на печать то выпадает данная ошибка.
В чем может быть причина?

В суммарном объеме заданий печати

В прошивках куча исправлений таких ошибок. Надо пробовать.
Если кто заделится, поделитесь и со мной, пожалуйста.

2040 нет но есть ECOSYS M2540dn / M2540dw / M2635dn / M2635dw
Шил ей 2040 все работает, вроде как свежак.
https://dropmefiles.com/piLCa

(3) ей можно прошить m2040dn, и прошьет все кроме main.
а p2040dn без шансов, покажет комплитед, но изменений не будет.
там main 2rx, engine 2rv.
но за ссылочку спасибо

ешкин кот, прошу прощения. Бес попутал почудилось, что разговор про мфу.

6. SaintRomik 21.07.20 07:19

Извиняюсь что долго не отвечал.
Scuzzy (1): В суммарном объеме заданий печати
Одно задание где-то на листов 40-50

7. SaintRomik 21.07.20 07:22

phoenix (2): В прошивках куча исправлений таких ошибок. Надо пробовать.

Как понял дело в прошивке,осталось только её достать)

8. aleksejjgmyzin 21.07.20 07:27

9. Lisirgin 21.07.20 14:50

10. SaintRomik 23.07.20 12:50

Lisirgin (9): (0) (2) В почте.
Спасибо большое

Источник

Коды ошибок аппаратов Kyocera серии FS-1030/1035/1130/1135/2030/2035

Решил сделать небольшую шпаргалку с кодами ошибок к принтерам Kyocera FS 1030/1035, 1130/1135, 2030/2035. Может быть и вам пригодится.

Коды ошибок Kyocera FS 1030-1035/2030-2035

В серии Kyocera FS код ошибки выводится в формате С#### или F###. Небольшая сводная таблица по ним:

Код Значение Описание Причина Решение
C0030 Системная ошибка в управлении факсом Обработка при помощи программного обеспечения факса была отключена из за проблем с оборудованием Неисправность в системе управления факсом PWB Заменить систему управления факсом PWB
C0070 Обнаружена несовместимость платы управления PWB Обнаружена несовместимость при первичной инициализации системы управления факсом PWB. Никакие команды связи не проходят. Дефект программного обеспечения факса Установить программное обеспечение для факса
C0100 Ошибка при резервном копировании памяти устройства Неисправна флеш память Заменить плату управления PWB
C0120 Ошибка данных MAC адреса Неисправность в плате управления PWB Заменить плату управления PWB
C0130 Ошибка чтения/записи при резервном копировании Неисправна флеш память Заменить плату управления PWB
C0140 Ошибка при резервном копировании данных Неисправна флеш память Заменить плату управления PWB
C0150 Ошибка EEPROM платы управления PWB Обнаружена ошибка связи PWB EEPROM (U17) Неправильная установка PWB EEPROM (U17) Проверить установку EEPROM (U17) и при необходимости исправить
C0170 Ошибка счетчика 1. Неисправность control PWB.

2. Повреждения данных PWB EEPROM (U17)

1. Заменить плату управления PWB.

2. Обратиться в сервис обслуживания

C0180 Номер аппарата не совпадает Основной номер и номер двигателя не совпадают 1. Основная PWB или PWB двигателя была заменена.

2. Повреждения данных PWB EEPROM (U17)

1. U004 Задать номер.

2. Обратиться в сервис обслуживания

C0420 Ошибка связи с системой подачи бумаги Ошибка коммуникации между платой PWB и дополнительным устройством подачи бумаги 1. Неправильная установка устройства подачи бумаги

2. Повреждение провода между платой PWB (YC30) и интерфесным разъемом устройства подачи, либо разъем подключен неправильно.

3. Неисправен кабель между PF основной PWB и подачей бумаги, либо разъем не вставлен. Плата PF неисправна.

4. Неисправность control PWB

1. Еще раз внимательно прочитайте инструкцию по установке.

2. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

3. Убедитесь, что разъем подключен, а кабель не поврежден.Заменить печатную плату.

4. Заменить плату управления PWB.

C0830 Ошибка контрольной суммы прошивки FAX control PWB Произошла ошибка контрольной суммы программы управления FAX control PWB 1. Дефект программного обеспечения факса.

2. Неисправность в системе управления факсом PWB

1. Установить программное обеспечение для факса.

2. Заменить плату управления факсом PWB

C0840 Неисправность RTС Расхождение во времени между RTC и текущим пять и более лет. 1. Неисправность control PWB

2. Отсоединена батарея.

1. Заменить плату управления PWB.

2. Визуально проверить и при необходимости исправить.

C0870 Проблема передачи данных большой емкости между FAX control PWB и control PWB Не выполняется передача данных между FAX control PWB и control PWB, даже при повторе через заданный промежуток Неправильная установка FAX control PWB Переставить FAX control PWB
C0920 Ошибка файловой системы факса Резервное копирование данных не производится по причине ошибки файловой системы флеш-памяти Неисправность в системе управления факсом PWB Заменить плату управления факсом PWB
C2000 Ошибка главного двигателя Главный двигатель не выходит на готовность в течение 2 секунд после включения 1. Неисправен кабель между основным двигателем (CN1) и платой PWB (YC17) или разъем вставлен неправильно.

2. Неисправен привод основного двигателя.

3. Неисправен двигатель.

4. Неисправность control PWB

1. Вставьте разъем. Проверьте целостность кабеля.

2. Проверьте плавность вращения роликов и шестерней. При необходимости смажьте. Убедитесь в отсутсвии разрывов передач.

4. Заменить.

C2610 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 2 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4). Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции)
C2620 Ошибка дигателя устройства подачи бумаги Двигатель устройства подачи бумаги лотка 3 не выходит на готовность более чем через 2 секунды после включения. Неисправность кабеля между двигателем устройства подачи бумаги и control PWB (YC4). Вставьте разъем. Проверьте целостность кабеля (Обратитесь к инструкции)
C3100 Ошибка исходного положения ISU 1. Неисправность FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность FFC между control PWB (YC6) и сканера WPB (YC103) или неправильная установка FCC.

3. Неисправность датчика исходного положения.

4. Неисправность кабеля между двигателем ISU и сканером PWB (YC104) или разъем вставлен неправильно.

1. Заменить блок сканера ISU

2. Переставить FFC. Проверить на разрыв, при необходимости заменить.

3. Заменить датчик.

4. Вставьте разъем. Проверьте целостность кабеля.

C3200 Ошибка лампы экспозиции Лампа экспозиции не включается 1. Повреждения FFC между сканером PWB (YC103) и control PWB (YC6), либо некорректная установка FFC.

2. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

3. Неисправен кабель между CCD PWB (YC3) и LED приводом PWB (YC1) либо разъем не подключен.

4. Неисправен кабель между LED приводом PWB (YC2) и лампой экспонирования.

5. Лампа экспонирования вышла из строя.

6. Неисправен светодиодный привод.

1. Переустановите FFC. Проверьте целостность, при необходимости замените.

2. Заменить блок сканера.

3. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

4. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

5. Заменить лампу.

6. Заменить привод.

C3300 Ошибка AGC 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Лампа экспонирования вышла из строя.

3. Неисправность CCD PWB

4. Неисправность control PWB

1. Заменить блок сканера.

2. Заменить лампу.

3. Заменить CCD PWB

4. Заменить control PWB

C3500 Ошибка связи CPU — ASIC (CCD PWB) Обнаружен код ошибки 1. Повреждения FFC между CCD PWB (YC1) и control PWB (YC8).

2. Неисправность CCD PWB.

3. Неисправность control PWB

1. Заменить блок сканера (ISU).

2. Заменить CCD PWB

3. Заменить control PWB

C4000 Ошибка полигон-мотора (блока лазерного сканера) Полигон-мотор не выходит на готовность после 6 секунд после включения. 1. Поврежден кабель между полигон-мотором и control PWB (YC10) или разъем не вставлен.

2. Неисправен блок лазерного сканера.

3. Неисправность control PWB

1. Убедитесь, что разъем подключен, а кабель не поврежден. При необходимости — замените.

2. Заменить блок сканера.

3. Заменить control PWB

C4200 Ошибка BD (блока лазерного сканера) 1. BD датчик не обнаруживает лазерный луч из-за скопления конденсата на зеркале.

2. Неисправен блок лазерного сканера.

1. Выключите питание машины минимум на 30 минут, затем снова включите, если это не помогает необходимо менять блок сканера.

2. Заменить блок сканера.

C6000 Выход из строя термо-элемента (фьюзера) Температура фьюзера не поднимается после включения устройства. 1. Плохой контакт клемм термистора фьюзера.

2. Плохой контакт в местах подключения нагревателя термоблока.

3. Термисторы фьюзера установлены неправильно.

4 . Срабатывает термореле

5. Нагреватель фьюзера установлен неправильно

6. Выход из строя термо-элемента

1. Проверьте контакты.

2. Проверьте контакты.

3. Заменить блок закрепления

4. Заменить блок закрепления

5. Заменить блок закрепления

6. Заменить блок закрепления

C6020 Слишком высокая температура фьюзера Термистор фьюзера обнаружил аномально высокую температуру. Пробой термистора фьюзера Заменить блок закрепления
C6030 Поврежден шлейф термистора термоэлемента Значени на входе термистора равно 0 1. Плохой контакт в клеммах термистора.

2. Неисправен шлейф термистора

3. Термистор установлен некорректно

4. Срабатывает термореле

Проверить контакты

Заменить блок закрепления

C6400 Ошибка пересечения нуля Сигнал пересечения нуля не достигает контрольной платы за указанное время 1. Неисправен кабель между PWB высокого напряжения(YC202) и control PWB (YC23) или разъем не вставлен

2. Дефект соединения между источником питания PWB (YC103) и PWB высокого напряжения (YC201)

Источник

Kyocera P3155dn — Error Code F46F / Not able to Cancel Print Job

We solved the issue however I could not find anything that was even remotely useful online, so here is my contribution to the wider IT community.

Me and a coworker encountered an issue with our Kyocera P3155dn, where the printer would keep showing the error code F46F. We tried to find what it means however Kyocera does not have a very well maintained / easy to get list with error codes for each printer which explain what it means. The best we could find was this page which some of the error codes that Kyocera uses.

When checking on the printer itself we noticed that one job was always listed in the Printing Job List. When we tried to remove the printjob via the Webinterface it stayed as canceling even after multiple restarts of the device + a «factory reset» via Webinterface.

The printer was added via a print-server and we selected the KPDL-Driver as it was the only driver that worked with our program which selects the paper-tray and does not work with the KX or XPS driver. Additionally I would like to mention that the printer was working fine for about a month as locally installed and about a week as a printserver printer.

We also noticed that the printer did sometimes print out the other jobs waiting after a restart and then once it was done it printed page 1 of the job and got stuck again. When unplugging the network cable, it was possible to navigate the menu, print out the usual reports etc. The last hint I got was when the PC was shut off and the printer worked fine with every other PC I tested.

Источник

Thread: F46F error on Taskalfa-300i (PowerPoint Print Issue)

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F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Re: F46F error on Taskalfa-300i (PowerPoint Print Issue)

This is to bring to your notice that we are facing a challenge on Taskalfa-300i that we have in one of our Client’s premises.
It is discovered that when Power Point files are sent to these machines (TA-300i), the machines process the job for a long time and finally comes up with ‘’F46F’’ error.
Several troubleshooting has been done to understand what is causing the error, but all to no avail.
Below are the troubleshooting/test done so far

  1. We converted the PowerPoint file to a PDF file and sent to the machine and it printed very well, but once in PowerPoint file, it comes up with the error and doesn’t print.
  2. We reduced the number of pages of the PowerPoint file from 30 pages to 10 pages, and it printed well without error; but once we reverted to 30 pages, the error comes up again.
  3. We actually carried out these test on other TA-300i machines (5 other machines to be precise) and we got the same result, from where we established that this issue was only related to the TA-300i.

To further confirm this assertion, we sent the same 30 page-PowerPoint file to a TA-4500i within the same premises and the job printed very well without any error. And we did that also on a FS-3540MFP machine and it printed very well. Nevertheless, it is important to state here that we noticed that the processing and printing of the 30 page PowerPoint file on the FS-3540 was faster than that of TA-4500i—
We also have run check on the Memory and Hard disk of the machine.

  1. However it is important to state here that ALL the TA-300i machines in the premises run on the latest firmware version which has a release date of 2012.02.15,

your response will be highly appreciated

Have you tried the latest KX driver Ver 6.2.0827 ?

Источник

Читайте также:  Simply linux установка пакета

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detector

  • Code: 0100
  • Description: Backup memory device error Outputs an abnormal status from the flash memory.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Replace the main/engine PWB.
  • Code: 0120
  • Description: MAC address data error In case MAC address is invalid data
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check the MAC address on the network status page. 3. If it is blank, obtain an EEPROM with its MAC address written by the service support and install it. 4. Replace the main/engine PWB.
  • Code: 0130
  • Description: Backup memory Read/write error (Main/ Engine PWB) Read/write to the NAND memory cannot be executed.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Replace the main/engine PWB.
  • Code: 0140
  • Description: Backup memory data error (Main/Engine PWB) At power up, the data that was read from the NAND memory has been determined to be a error.
  • Remedy: Flash memory (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Replace the main/engine PWB.
  • Code: 0150
  • Description: EEPROM read/ write error (Main/Engine PWB) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: EEPROM (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the EEPROM is properly installed on the main/ engine PWB and if not, reinstall it. 3. Replace the main/engine PWB. 4. Check the EEPROM and if it is damaged, contact the service support.
  • Code: 0160
  • Description: EEPROM data error (Main/Engine PWB) Reading data from EEPROM is detected abnormal.
  • Remedy: EEPROM (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. If the EEPROM data is corrupted, contact the service support.
  • Code: 0170
  • Description: Billing counting error Mismatch between the value of the main/engine PWB and EEPROM, in one of the value of billing counter, life counter, or scanner counter.
  • Remedy: EEPROM (Main/Engine PWB) 1. Check that the EEPROM installed in the main/ engine PWB is correct and, if not, install the correct EEPROM for the model. 2. Replace the main/engine PWB. 3. If the EEPROM data is corrupted, contact the service support.
  • Code: 0190
  • Description: Backup memory device error (engine) Unable to read out data from the IC on the main unit PWB. Read out data from the IC on the main unit PWB. (3 retrials)
  • Remedy: EEPROM (Main/Engine PWB) 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Contact service headquarters to get an EEPROM to install.
  • Code: 0800
  • Description: Image formation problems The printing sequence JAM (J010X) is detected for 2 consecutive times.
  • Remedy: Main/Engine PWB 1. Check if the problem is a printing operation error detection in a particular file, and if it is possible to obtain the reproduction of the phenomena by the identification of the job that detected the error, and take the job log. 2. If the problem occurs in an unspecified job, check the connectors on the main/engine PWB, and reattach it. 3. Replace the main/engine PWB.
  • Code: 0840
  • Description: Faults of RTC [Check at powerup] The RTC setting has reverted to a previous state. Or, the machine has not been turned on for 5 years (regularly compared with a set value stored in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. [Checked periodically (at every 5 minutes) after powerup.] The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check.
  • Remedy: Settings of RTC Execute Date Setting using the system menu.
    Backup battery (Main/Engine PWB) 1. Check if the backup battery on the main/engine PWB is not short-circuited. 2. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. Then plug in the power cord and then turn on the power switch. If the same service call error is displayed, replace the backup battery.
    Main/Engine PWB 1. If the communication error (due to a noise, etc.) is present with the RTC on the main/engine PWB, check that the PWB is properly grounded or secured by screws. 2. Replace the main/engine PWB.
  • Code: 0970
  • Description: 24V power down detect
  • Remedy: Low voltage power supply PWB 1. Check that the interlock switch (ILSW) is turned on properly by the rear cover closing. 2. Check if there is a defective connection in the connector of the low voltage power supply PWB, and then check the 24V output from the main/ engine PWB (YC1-7,8). 3. Replace the low voltage power supply PWB.
    Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Replace the main/engine PWB.
  • Code: 1810
  • Description: Paper feeder Communication error No PF connection is detected after PF connection is detected at powerup PF detection.
  • Remedy: Paper feeder Check the wiring connection status with the main unit, and if necessary, reconnect it.
    PF main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DP main PWB — Main/Engine PWB (YC47) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the PF main PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 2200
  • Description: Main motor steady-state error After the motor is stabilized, the ready signal is turned OFF for continuous 1 s.
  • Remedy: Drum unit BK Check that the drum can be rotated by hand, and if it is locked, replace the drum unit BK.
    Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. Check the continuity within the connector wire. If none, replace the wire. Main motor — Main/Engine PWB (YC11)
    Main motor drive transmission system 1. Check if the couplings and gears rotate smoothly, and if not, clean or grease the gears. 2. Check for broken couplings and gears, and replace if any are found.
    Main motor Replace the main motor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 2500
  • Description: Paper feed motor error After the motor starting, the ready signal is not turned ON for continuous 2 s. In case the Ready signal does not turn ON 1s in succession after the motor is in the steady-state.
  • Remedy: Defective connector cable or poor contact in the connector 1. Reconnect the connector if its connection is loose. 2. Check the continuity within the connector wire. If none, replace the wire. Paper feed motor — container relay PWB (YC11)
    Drive transmission system for the paper feed motor 1. Check if the rollers and gears rotate smoothly. If not, clean or grease the bushes and gears. 2. Check for broken gears and replace if any are found.
    Paper feed motor Replace the paper feed motor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 4000
  • Description: Polygon motor startup error After the polygon motor starts, the motor stable signal is not turned ON after 30 s.
  • Remedy: Polygon motor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor — Main/Engine PWB(YC20) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 4010
  • Description: Polygon motor steady-state error After the polygon motor stabilization, the motor stable signal is turned OFF for consecutive 1 s or more.
  • Remedy: Polygon motor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor — Main/Engine PWB (YC20) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 4101
  • Description: BD initialization error(K) In case the BD signal is not detected for 1s after starting the polygon motor drive.
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the controller firmware and engine firmware, and upgrade to the latest version. 2. Replace the main/engine PWB.
  • Code: 4102
  • Description: BD initialization error(C) In case the BD signal is not detected for 1s after starting the polygon motor drive.
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB(YC21)If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 2. Replace the LSU.
    Main/Engine PWB 1. Check the controller firmware and engine firmware, and upgrade to the latest version. 2. Replace the main/engine PWB.
  • Code: 4103
  • Description: BD initialization error(M) In case the BD signal is not detected for 1s after starting the polygon motor drive.
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the controller firmware and engine firmware, and upgrade to the latest version. 2. Replace the main/engine PWB.
  • Code: 4104
  • Description: BD initialization error(Y) In case the BD signal is not detected for 1s after starting the polygon motor drive.
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the controller firmware and engine firmware, and upgrade to the latest version. 2. Replace the main/engine PWB.
  • Code: 4600
  • Description: LSU cleaning motor error Over-current is detected for 5s during the LSU cleaning motor drive
  • Remedy: Cleaning wire 1. Execute [LSU cleaning] using [Adjustment/Maintenance] of the system menu. 2. Check that the drive gear and cleaning spiral can rotate and they are not unusually loaded, and if necessary, clean and grease.
    Cleaning motor 1. Confirm that the cleaning motor has been firmly attached. 2. Replace the LSU.
    Main/Engine PWB 1. Reconnect the connector if its connection is loose. 2. If a wire is pinched by another component, or has defective conduction, replace it. Cleaning motor — container relay PWB (YC13) 3. Replace the main/engine PWB.
  • Code: 4700
  • Description: error Communication with the video ASIC has failed 5 times successively. After writing to the VIDEO ASIC, the error that the reading value from the same address does not match occurs 8 times successively.
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Replace the main/engine PWB.
    High voltage PWB 1. Check if the main charger roller contact on the high voltage PWB is deformed or dirty. 2. Replace the high voltage PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 6000
  • Description: Broken fuser heater wire During warm up, the temperature detected by the thermistor does not reach 100 °C/212.0 °F for 20 s. During warm up, the temperature detected by the thermistor does not reach the stable display temperature for 40 s, after it reaches 100 °C/212.0 °F.
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC23) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Maine/Engine PWB(YC1)Replace the main/engine PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 6020
  • Description: Fuser thermistor High temperature error The temperature detected by the thermistor (edge) exceeded 220 °C/428.0 °F for 1s in succession.
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Check if the fuser roller has foreign objects such as the toner contamination. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC23) 4. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 5. Replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Maine/Engine PWB(YC23)If the fuser heater is turned on at all times, replace the low voltage power supply PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Check if the main/engine PWB is properly secured with screws. 3. Replace the main/engine PWB.
  • Code: 6030
  • Description: Fuser thermistor wire break The average AD value from ten values at every 2ms while deducting the maximum and minimum values is monitored at every 100ms and it is detected at the wire break level (1020 or more).
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC23) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 6050
  • Description: Fuser thermistor Low temperature error In case the temperature detected by the fuser thermistor (edge) continues 80 °C/176.0 °F or less for 1 second during ready or printing.
  • Remedy: Reduction of the power supply voltage 1. Check that no voltage drop of more than 10% of the rated is caused during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
    Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC23) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
    Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Main/Engine PWB(YC1) 2. Replace the low voltage power supply PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 6400
  • Description: Zero-cross signal error During the fuser heater on, the zero-cross signal is not input for 1 s successively.
  • Remedy: Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Maine/Engine PWB(YC1)Replace the main/engine PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 6610
  • Description: The fuser pressure release error The fuser release sensor does not turn on or off, after 10 s from starting pressurization or depressurization operation.
  • Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Check if the fuser pressure can be reduced by inverse rotation of the fuser gear by hand. 3. Check if the envelope sensor light is blocked out by the actuator during depressurization operation. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser pressure release sensor — container relay PWB (YC2) 5. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 6. Replace the fuser unit.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7101
  • Description: Toner sensor error (Black) For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V
  • Remedy: Toner container 1. Check that the toner container is properly installed, and if necessary, re-install. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Toner Sensor 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Toner sensor — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner Solenoid 1. Check that the toner solenoid is properly attached. 2. Check if the couplings and gears can rotate or if they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner solenoid — container relay PWB (YC3) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Change the toner solenoid.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7102
  • Description: Toner sensor error (Cyan) For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container 1. Check that the toner container is properly installed, and if necessary, re-install. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Toner Sensor 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Toner sensor — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner Solenoid 1. Check that the toner solenoid is properly attached. 2. Check if the couplings and gears can rotate or if they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner solenoid — container relay PWB (YC3) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Change the toner solenoid.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7103
  • Description: Toner sensor error (Magenta) For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container 1. Check that the toner container is properly installed, and if necessary, re-install. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Toner Sensor 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Toner sensor — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner Solenoid 1. Check that the toner solenoid is properly attached. 2. Check if the couplings and gears can rotate or if they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner solenoid — container relay PWB (YC3) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Change the toner solenoid.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7104
  • Description: Toner sensor error (Yellow) For a certain period of time, the sensor output value is less than 0.1V, or more than 3.2V.
  • Remedy: Toner container 1. Check that the toner container is properly installed, and if necessary, re-install. 2. Check that the toner supply inlet of the toner container can be opened by the lever operation. 3. Replace the toner container.
    Toner Sensor 1. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. Toner sensor — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Check if the gears and spirals in the developer unit rotate smoothly. 4. Replace the developer unit.
    Toner Solenoid 1. Check that the toner solenoid is properly attached. 2. Check if the couplings and gears can rotate or if they are not unusually loaded, and if necessary, replace. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Toner solenoid — container relay PWB (YC3) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Change the toner solenoid.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7200
  • Description: Broken inner thermistor wire (Developer) The sensor input sampling value is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Developer unit BK 1. Confirm that the connector of the developer unit BK is firmly connected, and if necessary, push the unit all the way in. Toner sensor BK — Unit relay PWB (YC9) Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit BK.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7210
  • Description: Short-circuited inner thermistor (Developer) The sensor input sampling value is less than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Developer unit BK 1. Confirm that the connector of the developer unit BK is firmly connected, and if necessary, push the unit all the way in. Toner sensor BK — Unit relay PWB (YC9) Unit relay PWB — Main/Engine PWB(YC7) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Replace the developer unit BK.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7221
  • Description: Broken inner thermistor wire (LSU) The sensor input sampling value is greater than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector of the LSU is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7231
  • Description: Short-circuited inner thermistor (LSU) The sensor input sampling value is less than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector of the LSU is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC21) 2. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 3. Replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7401
  • Description: Developer unit type Mismatch error (K) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit 1. Check if the developer unit of different models is mounted, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7402
  • Description: Developer unit type Mismatch error (C) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit 1. Check if the developer unit of different models is mounted, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7403
  • Description: Developer unit type Mismatch error (M) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit 1. Check if the developer unit of different models is mounted, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7404
  • Description: Developer unit type mismatch error (Yellow) Improper adaptation of the main unit and developer unit is detected.
  • Remedy: Developer unit 1. Check if the developer unit of different models is mounted, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7411
  • Description: Drum unit type Mismatch error (K) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit 1. Check if the drum unit of different models is attached, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7412
  • Description: Drum unit type Mismatch error (C) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit 1. Check if the drum unit of different models is attached, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7413
  • Description: Drum unit type Mismatch error (M) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit 1. Check if the drum unit of different models is attached, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7414
  • Description: Drum unit type Mismatch error (Y) Improper adaptation of the main unit and drum unit is detected.
  • Remedy: Drum unit 1. Check if the drum unit of different models is attached, and replace it to the correct one. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 3. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7601
  • Description: ID sensor error (front) When the measured value of the ID sensor matches any of the following. The dark potential P/Swave is greater than 0.8V. If the light potential S-wave is lower than the dark potential S-wave. If the light potential P-wave is lower than the dark potential P-wave (+0.5V).
  • Remedy: ID sensor 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor — Main/Engine PWB (YC24) 5. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 6. Replace the ID sensor.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7602
  • Description: ID sensor error (rear) When the measured value of the ID sensor matches any of the following. The dark potential P/Swave is greater than 0.8V. If the light potential S-wave is lower than the dark potential S-wave. If the light potential P-wave is lower than the dark potential P-wave (+0.5V).
  • Remedy: ID sensor 1. Clean the ID sensor surface. 2. Check how the ID sensor is attached. 3. Check if the error is detected after performing the calibration. 4. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. ID sensor — Main/Engine PWB (YC24) 5. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 6. Replace the ID sensor.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7611
  • Description: Bias calibration reading value error (Black) During the calibration, the ID sensor cannot read a patch density on the primary transfer belt normally.
  • Remedy: Primary transfer belt ID sensor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7612
  • Description: Bias calibration reading value error (Cyan) During the calibration, the ID sensor cannot read a patch density on the primary transfer belt normally.
  • Remedy: Primary transfer belt ID sensor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7613
  • Description: Bias calibration reading value error (Magenta) During the calibration, the ID sensor cannot read a patch density on the primary transfer belt normally.
  • Remedy: Primary transfer belt ID sensor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7614
  • Description: Bias calibration reading value error (Yellow) During the calibration, the ID sensor cannot read a patch density on the primary transfer belt normally.
  • Remedy: Primary transfer belt ID sensor 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7620
  • Description: Color Registration timing of detection Color patches printed on the primary transfer belt are not within the ID sensor readable range. Or the poor density occurs.
  • Remedy: Primary transfer belt ID sensor LSU 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Execute [Calibration] using [Adjustment/Maintenance] of the system menu. 3. Check the occurrence of this service call error in the Event Log. 4. When the same service call error is detected again, clean if there is any dirt or stains on the primary transfer belt or the ID sensor surface. 5. Check whether or not the ID sensor shutter is open, by opening and closing the paper tray. 6. If not corrected, replace the primary transfer unit. 7. After performing the test print, if the poor density occurs, check whether there is any failure in the drum unit, developer unit, LSU. 8. When checking the printing position of the color, if any color shift occurs, re-install the LSU and the drum unit. 9. If not corrected, replace the LSU.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7800
  • Description: Broken outer thermistor wire The temperature and humidity sensor input sampling value is abnormal compared with the reference. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Temperature and humidity Sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Temperature and humidity sensor — Main/Engine PWB (YC35) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the Temperature and humidity sensor PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7810
  • Description: Short-circuited outer thermistor The sensor input sampling value is less than the reference value. (After detection, controlled at 25 °C/77.0 °F)
  • Remedy: Temperature and humidity Sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Temperature and humidity sensor — Main/Engine PWB (YC35) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the Temperature and humidity sensor PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7901
  • Description: Drum unit EEPROM error (Black) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7902
  • Description: Drum unit EEPROM error (Cyan) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7903
  • Description: Drum unit EEPROM error (Magenta) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7904
  • Description: Drum unit EEPROM error (Yellow) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Drum unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the drum unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Drum unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the drum unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7911
  • Description: Developer unit EEPROM error (Black) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7912
  • Description: Developer unit EEPROM error (Cyan) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7913
  • Description: Developer unit EEPROM error (Magenta) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 7914
  • Description: EEPROM error (Yellow) No response is issued from the device in reading/ writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Remedy: Developer unit 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the connector of the developer unit is firmly connected, and if necessary, push the unit all the way in. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Developer unit — Unit relay PWB Unit relay PWB — Main/Engine PWB(YC7) 4. If the wire is disconnected, short-circuited or has a ground fault, or the connector pin is deformed, replace the wire. 5. Replace the developer unit.
    Unit relay PWB Replace the unit relay PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
  • Code: 9540
  • Description: Backup data error The internal data changes by replacing multiple parts at the same time, interfering with the machine operation and will not enter ready mode.
  • Remedy: PWBs In case two or more of the parts below were replaced at the same time, reattach them. Applicable parts: Memory, PWBs *When replacing the applicable parts, 2 or more do not replace then at the same time. *When replacing the above applicable parts, do not work the following at the same time. Replace the drum unit or the developing unit. Replace the drum unit for one color with another in the same machine.
  • Code: F000
  • Description: Communication error between Main/Engine PWB — Operation panel PWB
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check the wiring and connectors between the main/engine PWB — the operation panel PWB. Operation panel PWB — Main/Engine PWB (YC26) : M21 ppm model — Main/Engine PWB (YC56) : M26 ppm model 3. Check the connection of the DDR memory on the main/engine PWB by reinstalling it or replacing it. 4. Replace the main/engine PWB.
    Operation panel PWB Replace the operation panel PWB.
  • Code: F000
  • Description: CF000 will be displayed if * notes progress is carried out for a definite period of time with a Welcome screen.The communication fault between Panel-Main boardsCommunication fault between Panel Core-Main Core Notes 2
  • Remedy: (1) Check the harness of * (between Main board <=>HDD), and the connection state of a connector between Panel<=>Main boards, and perform an operation check. (2) Check contact of a DDR memory (extracting) and perform an operation check. If exchangeable, it will exchange and will perform an operation check. (3) Initialize HDD and perform an operation check. (FULL of U024) * ( 4) U021 Controller backup initialization is carried out and an operation check is performed. (5) Exchange a Main board and perform an operation check. (6) Exchange a PanelMain board and perform an operation check. (7) It will get, if USBLOG is obtainable, and contact service headquarters. * : only HDD standard model * Note 2 : Only Dual Core CPU model
  • Code: F010
  • Description: Main/Engine PWB Checksum error
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. If not corrected, replace the main/engine PWB and check operation.
  • Code: F020
  • Description: Main/Engine PWB memory error In case an error occurs at the start-up DIMM read/ write check.
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. If not corrected, replace the main/engine PWB and check operation.
  • Code: F040
  • Description: Communication error between controller — Print engine
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Repair or replace the wire from the main/engine PWB that may be grounded. (Check for a shortcircuit between 5V and 3.3V.) 3. Check the FFC cable connector connecting to the main/engine PWB and reconnect it. Or replace the FFC. 4. Check both the main and engine firmware, and upgrade to the latest version, if necessary. 5. Replace the main/engine PWB.
  • Code: F050
  • Description: Print engine Main program error
  • Remedy: Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Confirm that the EEPROM has been properly installed. 3. Check both the main and engine firmware, and upgrade to the latest version, if necessary. 4. If not corrected, replace the main/engine PWB.
  • Code: F12X
  • Description: Abnormality detecting in a Scan control section
  • Remedy: (1) Check the harness between Scan/DP<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Scan/DP board and perform an operation check. (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F14X
  • Description: Abnormality detecting in a FAX control part
  • Remedy: (1) Check the harness between FAX<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Perform a deed operation check for DIMM Clear by U671. * Notes(Since it disappears when received data remain, cautions are required.) (5) Exchange FAX_DIMM and perform an operation check. * Notes (6) Exchange a FAX board and perform an operation check. (7) Exchange a Main board and perform an operation check. (8) Get USBLOG and contact service headquarters. * Only HDD standard model * Note Only model which has Flash for FAX data in a Main board
  • Code: F15X
  • Description: Abnormality detecting in an authentication device control section
  • Remedy: (1) Check the harness between authentication device <=>Main boards, and the connection situation of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) Carry out U021 Main backup initialization and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Exchange HDD and perform an operation check. * (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F18X
  • Description: Abnormality detecting in a Video control section
  • Remedy: (1) Check the harness between Engine<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange an Engine board and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F1DX
  • Description: Abnormality detecting of the image memory Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F21X, F22X, F23X
  • Description: Abnormality detecting in an image-processing part
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) Carry out U021 Main backup initialization and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Exchange HDD and perform an operation check. * (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F24X
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) Carry out U021 Main backup initialization and perform an operation check. (4) Exchange a Main board and perform an operation check. (5) Exchange HDD and perform an operation check. * (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F25X
  • Description: Abnormality detecting in a network management department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and packet capture and contact service headquarters. * Only HDD standard model
  • Code: F26X, F27X, F28X
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F29X, F2AX
  • Description: Abnormality detecting in the system Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F2BX, F2CX, F2DX
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. (Depending on an analysis result, it is packet capture acquisition) * Only HDD standard model
  • Code: F2EX, F2FX, F30X
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. (Depending on an analysis result, it is packet capture acquisition) * Only HDD standard model
  • Code: F31X, F32X
  • Description: Abnormality detecting in a network control part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Get USBLOG and contact service headquarters. (Depending on an analysis result, it is packet capture acquisition) * Only HDD standard model
  • Code: F33X
  • Description: Abnormality detecting in the Scan Management Department
  • Remedy: (1) Check the harness between Scan/DP<=>Main boards, and the connection state of a connector, and perform an operation check. (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Scan/DP board and perform an operation check. (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F34X
  • Description: Abnormality detecting in the Panel Management Department
  • Remedy: (1) Check the harness between Panel<=>Main boards, and the connection state of a connector, and perform an operation check. * Notes (2) Initialize HDD and perform an operation check. (FULL of U024) * ( 3) U021 Controller backup initialization is carried out and an operation check is performed. (4) Exchange a Panel board and perform an operation check. * Notes (5) Exchange a Main board and perform an operation check. (6) Get USBLOG and contact service headquarters. * Only HDD standard model * Note : A Dual Core CPU model and HyPAS model
  • Code: F35X
  • Description: Abnormality detecting in the printing controlling Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F37X
  • Description: Abnormality detecting in the FAX Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Perform a deed operation check for DIMM Clear by U671.(Since it disappears when received data remain, cautions are required.) * notes (4) Exchange FAX_DIMM and perform an operation check. * Notes (5) Exchange a Main board and perform an operation check. (6) Exchange HDD and perform an operation check. * (7) Get USBLOG and contact service headquarters. * Only HDD standard model * Note Only model which has Flash for FAX data in a Main board
  • Code: F38X
  • Description: Abnormality detecting in the authentication authorized Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F3AX, F3BX, F3CX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F3DX, F3EX, F3FX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F40X, F41X, F42X
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F43X, F44X, F45X
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F46X
  • Description: Abnormality detecting of a printer rendering part
  • Remedy: (1) Exchange boards and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition) * Only HDD standard model
  • Code: F47X, F48X
  • Description: Abnormality detecting of an image editing processing part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F4DX, F4EX
  • Description: Abnormality detecting in the Entity Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F4FX
  • Description: Abnormality detecting in the JOB Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F50X
  • Description: Abnormality detecting in the FAX Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F51X, F52X, F53X
  • Description: Abnormality detecting in a JOB execution part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F55X, F56X, F57X
  • Description: Abnormality detecting in a JOB execution part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F58X, F59X, F5AX
  • Description: Abnormality detecting in the various-services Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F5BX, F5CX
  • Description: Abnormality detecting in the various-services Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F5DX, F5EX
  • Description: Abnormality detecting in the various-services Management Department
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F5FX
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F62X
  • Description: Abnormality detecting in a service execution part
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model
  • Code: F63X
  • Description: Abnormality detecting in a device control section
  • Remedy: (1) Initialize HDD and perform an operation check. (FULL of U024) * ( 2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main board and perform an operation check. (4) Exchange HDD and perform an operation check. * (5) Get USBLOG and contact service headquarters. * Only HDD standard model

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Ошибки Kyocera FS1120

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Ошибки Kyocera FS1100

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Ошибки Kyocera FS1120

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Ошибки Kyocera FS1130MFP

Ошибки Kyocera FS1135MFP

Ошибки Kyocera FS1200

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Ошибки Kyocera FS1300D

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Ошибки Kyocera FS1325MFP

Ошибки Kyocera FS1350DN

Ошибки Kyocera FS1370DN

Ошибки Kyocera FS1500

Ошибки Kyocera FS6020

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Ошибки Kyocera FS6025MFPB

Ошибки Kyocera FS6030MFP

Ошибки Kyocera FS6500

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Ошибки Kyocera FS6530MFP

Ошибки Kyocera FS6700

Ошибки Kyocera FS6900

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Ошибки Kyocera FS8100DN

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Ошибка F46f на принтере Kyocera может возникнуть по разным причинам и вызывать проблемы в работе устройства. Эта ошибка указывает на проблемы с процессом отделения бумаги внутри принтера, и ее решение может потребовать вмешательства пользователя.

В данном руководстве мы рассмотрим несколько шагов по устранению ошибки F46f на принтере Kyocera. Важно отметить, что перед выполнением этих действий необходимо обеспечить безопасность и выключить принтер.

Шаг 1: Проверьте, нет ли заторов бумаги внутри принтера. Откройте заднюю крышку и внимательно осмотрите внутреннюю часть устройства. Если вы обнаружите затруднения при отделении бумаги или заторы, тщательно удалите все куски бумаги.

Шаг 2: Проверьте состояние отделителя бумаги. Отделитель бумаги находится непосредственно под крышкой принтера. Убедитесь, что отделитель правильно установлен и не поврежден. Если он поврежден, необходимо заменить его специалистом.

Шаг 3: Проверьте, нет ли запаха горелого или видимых повреждений на фьюзере. Фьюзер — это устройство, которое наносит тепло на бумагу, чтобы закрепить на ней тонер. Если вы заметите повреждения, обращайтесь к сервисному центру для замены фьюзера.

Следуя этим шагам, вы сможете попытаться самостоятельно исправить ошибку F46f на принтере Kyocera. Однако, если проблема сохраняется, рекомендуется обратиться за помощью к специалистам.

Содержание

  1. Ошибки принтера Kyocera: что это означает и как их исправить
  2. 1. Ошибка F46f
  3. 2. Другие ошибки принтера Kyocera
  4. Понимание ошибки F46f на принтере Kyocera
  5. Первые шаги при возникновении ошибки F46f
  6. Проверка и чистка принтера для устранения ошибки F46f
  7. Анализ наличия неправильных настроек, вызывающих ошибку F46f
  8. Обновление драйверов и прошивки принтера для исправления ошибки F46f
  9. Обращение к сервисному центру Kyocera при неудачных попытках исправления ошибки F46f

Ошибки принтера Kyocera: что это означает и как их исправить

1. Ошибка F46f

Ошибка F46f на принтере Kyocera обычно указывает на проблемы с блоком питания или мотором привода. Чтобы исправить эту ошибку, следуйте следующим шагам:

  1. Перезагрузите принтер, отключив его от электропитания на несколько минут, а затем включите обратно.
  2. Проверьте соединения блока питания и мотора привода. Убедитесь, что они надежно подключены.
  3. Если ошибки не устраняются, обратитесь к специалисту или сервисному центру Kyocera для дальнейшего ремонта.

Важно помнить, что конкретные шаги по исправлению ошибки могут варьироваться в зависимости от модели принтера Kyocera. Следуйте инструкциям в руководстве пользователя или обратитесь к технической поддержке Kyocera для получения дополнительной помощи.

2. Другие ошибки принтера Kyocera

Кроме ошибки F46f, принтеры Kyocera могут также отображать другие коды ошибок, которые указывают на разные проблемы. Некоторые из распространенных ошибок включают:

Код ошибки Описание Исправление
F02 Проблемы с тонером или кассетой с тонером. Убедитесь, что тонер правильно установлен и принтер готов к печати.
F24 Проблемы со сканером. Проверьте соединения сканера и убедитесь, что он правильно установлен.
F29 Проблемы с фьюзером. Перезагрузите принтер и проверьте фьюзер на предмет повреждений или замените его при необходимости.

Если вы столкнулись с другой ошибкой на принтере Kyocera и не знаете, как исправить проблему, рекомендуется обратиться к руководству пользователя или технической поддержке Kyocera для получения дополнительной информации.

В заключение, при возникновении ошибок на принтере Kyocera необходимо оперативно идентифицировать проблему и принять соответствующие меры для ее исправления. Соблюдение инструкций и рекомендаций Kyocera поможет сохранить работоспособность принтера и продолжить печать без проблем.

Понимание ошибки F46f на принтере Kyocera

Ошибка F46f может возникнуть по нескольким причинам, включая: неправильное подключение кабелей, неполадки в памяти принтера, повреждение процессора управления или ошибки в программном обеспечении.

Для исправления ошибки F46f на принтере Kyocera рекомендуется выполнить следующие действия:

  1. Перезапустите принтер. Простое перезапуск устраняет временные проблемы и может помочь исправить ошибку.
  2. Проверьте подключение кабелей. Убедитесь, что все кабели подключены к соответствующим портам и не повреждены.
  3. Очистите память принтера. Включите принтер, затем удерживайте кнопку «Очистка памяти» на панели управления принтера в течение нескольких секунд. Это очистит память и может помочь исправить ошибку.
  4. Свяжитесь с технической поддержкой. Если ошибки не удалось исправить, обратитесь в службу поддержки Kyocera для получения дополнительной помощи. Техническая поддержка сможет провести диагностику принтера и предложить решение проблемы.

Важно помнить, что каждая ситуация с ошибкой F46f может быть непредсказуема, и эти шаги могут не всегда быть эффективными. В некоторых случаях может потребоваться предоставление принтера в сервисный центр для ремонта или замены неполадочных компонентов.

Следуя данным рекомендациям, вы можете повысить свои шансы на успешное устранение ошибки F46f на принтере Kyocera и вернуть свой принтер в рабочее состояние.

Первые шаги при возникновении ошибки F46f

Если на вашем принтере Kyocera появилась ошибка F46f, вам следует выполнить несколько простых шагов, чтобы попытаться исправить ситуацию самостоятельно. Эти шаги помогут вам определить причину ошибки и, возможно, решить проблему без вызова специалиста.

1. Перезагрузите принтер. Для этого нажмите кнопку выключения на передней панели принтера, подождите несколько секунд и затем снова нажмите эту кнопку, чтобы включить принтер.

2. Проверьте подключение кабеля USB. Убедитесь, что кабель USB надежно подключен к принтеру и компьютеру. Если возможно, попробуйте подключить принтер к другому порту USB на компьютере.

3. Проверьте состояние картриджей. Откройте крышку принтера и убедитесь, что картриджи установлены правильно. Если один или несколько картриджей имеют повреждения или истекло срок их годности, замените их новыми.

4. Очистите пыль и грязь. Используя мягкую тряпочку или кисть, тщательно очистите принтер от пыли и грязи. Обратите внимание на те места, где обычно скапливается пыль, например, лоток для бумаги и тонерный отсек.

Если после выполнения этих шагов ошибка F46f не исчезла, возможно, вам потребуется обратиться к специалисту или сервисному центру Kyocera для дальнейшей диагностики и ремонта принтера.

Проверка и чистка принтера для устранения ошибки F46f

Ошибка F46f на принтере Kyocera часто указывает на проблемы с чистотой и состоянием принтера. Чтобы исправить эту ошибку, необходимо провести проверку и чистку принтера. В этом руководстве мы рассмотрим основные шаги, которые помогут вам устранить ошибку F46f.

Шаг 1: Перед началом проверки и чистки принтера убедитесь, что он отключен и отсоединен от источника питания.

Шаг 2: Откройте крышку принтера, чтобы получить доступ к картриджам. Снимите картриджи и тщательно осмотрите их на предмет пыли, грязи или других повреждений.

Шаг 3: Используйте мягкую сухую тряпочку или кисть для очистки картриджей от пыли и грязи. Обратите особое внимание на контактные площадки и барабаны картриджей.

Шаг 4: Очистите область под картриджами с помощью сухой тряпочки или мягкой кисти. Убедитесь, что нет остатков тонера или бумаги.

Шаг 5: После тщательной очистки картриджей и области под ними, установите картриджи обратно на свои места. Убедитесь, что они правильно вставлены и надежно закреплены без люфтов или движения.

Шаг 6: Закройте крышку принтера и подключите его к источнику питания. Включите принтер и дайте ему некоторое время для запуска.

Шаг 7: После запуска принтера проверьте, исчезла ли ошибка F46f. Если ошибка все еще присутствует, повторите шаги 1-6 или обратитесь к профессиональному технику для диагностики и ремонта.

Важно помнить, что неправильная чистка или неправильная установка картриджей может привести к неправильной работе принтера или даже его повреждению. Если у вас возникли сомнения или вопросы, лучше всего обратиться к специалисту для получения профессиональной помощи.

Анализ наличия неправильных настроек, вызывающих ошибку F46f

Ошибка F46f на принтере Kyocera обычно указывает на наличие неправильных настроек в системе. Прежде чем искать другие причины ошибки, рекомендуется внимательно проверить настройки принтера и убедиться, что они корректны.

Вот несколько важных настроек, которые следует проверить:

1. Соединение с компьютером: Убедитесь, что принтер правильно подключен к компьютеру через USB-кабель или сетевой кабель. Проверьте, что соединение стабильно и нет никаких проблем с кабелем.

2. Драйвер принтера: Установите последнюю версию драйвера принтера на вашем компьютере. Убедитесь, что драйвер совместим с операционной системой вашего компьютера. Если у вас есть старый или устаревший драйвер, это может вызывать ошибку F46f.

3. Настройки принтера: Проверьте все настройки принтера, которые могут влиять на его работу. Некорректные настройки, такие как неправильная плотность печати, неправильный формат бумаги или ошибка размера страницы, могут вызывать различные ошибки, включая F46f.

4. Сетевые настройки (если применимо): Если вы используете принтер сетевого типа, убедитесь, что сетевые настройки принтера правильно сконфигурированы. Проверьте IP-адрес принтера, маску подсети и шлюз по умолчанию. Неправильные сетевые настройки могут вызывать ошибку F46f.

Если вы проверили все вышеперечисленные настройки и все они оказались правильными, но ошибка F46f все еще возникает, рекомендуется обратиться в службу поддержки Kyocera для получения дополнительной помощи. Техническая поддержка сможет предоставить конкретные инструкции и рекомендации для вашей модели принтера.

Обновление драйверов и прошивки принтера для исправления ошибки F46f

Для обновления драйверов и прошивки принтера вам понадобится подключение к интернету и доступ к официальному веб-сайту производителя Kyocera. Следуйте этим шагам, чтобы обновить программное обеспечение принтера:

Шаг 1: Посетите официальный веб-сайт Kyocera и найдите раздел поддержки или загрузки.

Шаг 2: Найдите свою модель принтера в списке доступных устройств и щелкните на нее. Это откроет страницу с драйверами и прошивкой для вашего принтера.

Шаг 3: Перед загрузкой драйверов и прошивки убедитесь, что вы выбираете последнюю доступную версию программного обеспечения. Это позволит устранить возможные ошибки и проблемы в старых версиях.

Шаг 4: После выбора необходимых файлов для загрузки, сохраните их на компьютере или на сменном носителе информации, который можно подключить к принтеру.

Шаг 5: Закройте все открытые программы и приложения на компьютере, а затем запустите загруженные файлы драйверов и прошивки. Следуйте инструкциям на экране, чтобы завершить процесс обновления.

Шаг 6: После завершения обновления драйверов и прошивки перезагрузите принтер и проверьте, исправилась ли ошибка F46f.

Примечание: перед обновлением драйверов и прошивки принтера рекомендуется создать резервную копию всех важных данных и настроек принтера, чтобы в случае каких-либо проблем можно было восстановить систему.

Если после обновления драйверов и прошивки ошибка F46f все равно продолжает возникать, рекомендуется обратиться в службу поддержки Kyocera или в сервисный центр для дальнейшего решения проблемы.

Обращение к сервисному центру Kyocera при неудачных попытках исправления ошибки F46f

Если вы уже попытались самостоятельно исправить ошибку F46f на вашем принтере Kyocera, но проблема осталась нерешенной, рекомендуется обратиться в сервисный центр Kyocera для получения квалифицированной помощи.

При обращении к сервисному центру Kyocera убедитесь, что вы предоставите следующую информацию:

  1. Модель вашего принтера Kyocera.
  2. Описание ошибки F46f и симптомы, с которыми вы столкнулись.
  3. Шаги, которые вы уже предприняли для устранения проблемы.
  4. Любые дополнительные подробности, которые могут помочь сервисному центру диагностировать и решить проблему.

Сервисный центр Kyocera обладает необходимыми навыками и опытом для эффективного решения любой проблемы с принтером Kyocera, включая ошибку F46f. Специалисты сервисного центра будут рады помочь вам в устранении проблемы и вернут ваш принтер в рабочее состояние.

Не пытайтесь разбирать принтер самостоятельно или производить другие ремонтные работы без должных знаний и навыков, так как это может нанести дополнительный ущерб вашему устройству. Доверьте решение проблемы квалифицированным специалистам и получите надежный результат.

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