Epson wf c5790 ошибка 100016

Epson printers are known for their reliability and high-quality output, but like any other piece of technology, they can encounter errors from time to time. One of the most frustrating issues that can arise is the 100016 scanner error, which can prevent you from scanning documents or photos.

If you’re experiencing this error on your Epson printer, don’t panic. There are several potential causes and solutions for the 100016 scanner error, and in this article, we’ll go over them step-by-step. If you prefer a visual guide, be sure to check out the accompanying video that covers the same information.

Before we dive into the troubleshooting steps, let’s take a moment to discuss what the 100016 scanner error actually means. This error code indicates that there is an issue with the scanner module of your Epson printer. It could be caused by anything from a hardware malfunction to a software issue.

The good news is that the majority of causes for the 100016 scanner error can be resolved without the need for professional assistance. Here’s what you can do:

Restart your printer

1. The simplest solution is often the best place to start. Turn off your printer, unplug it from the power source, wait a minute or two, and then plug it back in and turn it on. This will allow your printer to reset itself, which can sometimes fix the 100016 scanner error.

Update your printer’s firmware and drivers

2. Outdated or corrupt firmware and drivers can cause a range of issues on your printer, including the 100016 scanner error. To update your printer’s firmware and drivers, visit the Epson website and navigate to the support page for your specific model. Download and install any available updates, then restart your printer and see if the error has been resolved.

Check the scanner module

3. In some cases, the scanner module may have become disconnected or damaged, which can lead to the 100016 scanner error. To check the scanner module, turn off your printer and unplug it from the power source. Carefully remove the scanner module from your printer and check for any signs of damage or loose connections. If you find any issues, try reconnecting any loose cables or replacing any damaged parts.

Run a scanner diagnostic

4. If none of the above steps have resolved the issue, try running a scanner diagnostic. To do this, navigate to the settings menu on your printer and select the option for scanner diagnostics. Follow the on-screen instructions to complete the diagnostic, which will check for any underlying issues with your printer’s scanner.

Contact Epson support

5. If you’ve tried all of the above steps and the 100016 scanner error persists, it may be time to contact Epson support for further assistance. You can find their contact information on their website or in your printer’s user manual.

The 100016 scanner error on your Epson printer can be frustrating, but it’s not the end of the world. By following the above steps, you can troubleshoot and resolve the issue in most cases. If you’re still experiencing the error, don’t hesitate to reach out to Epson for further assistance.

Apr 26th 2023 Jee Comendador

1. 07-02-2021

   
   

   #1

   

   
   Junior Member
   

   

   

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   Rep Power

   0

   EPSON C5790 error 100016 on scanner
   

   Hallo,
   does anybody know how to fix error 100016 on WF-C5790?
   At start the machine is locked and the scanner and copy does not work, but printer is ok.
   Any idea?
   Thank you very much

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2. 07-06-2021

   
   

   #2

   

   
   Senior Tech
   

   100+ Posts

   

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   28

   Re: EPSON C5790 error 100016 on scanner
   

   Check the connection state of the ADF/SCN
   cables
   Connect the two ADF/SCN cables to the Main
   Board Assy again.
   Did the error occur after connecting the cables
   again?
   Go to step 2 End
   2 Check the connection state of the CIS module
   FFC
   Is the CIS module correctly connected to the ADF/
   SCN main board?
   Replace the
   ADF/SCN
   Unit.
   Reconnect
   the SCN
   CIS module

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3. 02-23-2022

   
   

   #3

   

   
   Trusted Tech
   

   50+ Posts

   

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   Rep Power

   30

   Re: EPSON C5790 error 100016 on scanner
   

   hi i have the same problem in a 5710
   I have already reviewed those components, the machine sometimes starts without problems but after a while the error returns, the manufacturer recommends a firmware update, I already put the Japanese version and I did not succeed.
   apparently it is a fatal error of certain models with a certain serial number, is there any way to leave the machine as a printer only, even if the scanner does not work???

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4. 03-05-2022

   
   

   #4

   

   
   Technician
   

   

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   Rep Power

   21

   Re: EPSON C5790 error 100016 on scanner
   

   [QUOTE=cdvidaceiba;2109858] merhaba 5710’da da aynı sorun
   var Bu bileşenleri zaten inceledim, makine bazen sorunsuz başlıyor ancak bir s�re sonra hata geri d�n�yor, �retici bir bellenim g�ncellemesi �neriyor, zaten Japonca s�r�m�n� koydum ve başaramadım.
   g�r�n�şe g�re bu, belirli bir seri numarasına sahip belirli modellerin �l�mc�l bir hatasıdır, tarayıcı �alışmasa bile makineyi yalnızca yazıcı olarak bırakmanın herhangi bir yolu var mı??? [/ALINTI YAPMAK]
   You can run the machine in technical mode and put it in print mode. It can stay in print mode unless you turn it off with the on/off button.
   In the aforementioned fault code, adf unit and main board replacement is required.

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5. 03-05-2022

   
   

   #5

   

   
   Trusted Tech
   

   50+ Posts

   

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   Rep Power

   30

   Re: EPSON C5790 error 100016 on scanner
   

   how i do that ….i know how to enter to tecnical mode but do not know how to activate that mode . can you teach me how

   thanks in advance

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An Epson scanner simplifies most document- and image-related tasks. However, many users find themselves bothered every time they encounter the error codes 100017, 100069, 10077, or 100016.

Of course, these issues on Epson can get quite frustrating, even more so if you’re in a rush to scan something. This article explores some of the things you can do to try to fix these errors with Epson scanner.

Methods to Resolve Epson Scanner Error Code 100017, 100069, 10077 or 100016

You can easily troubleshoot the error code 100017, 100069, 10077 or 100016 on your Epson scanner by following the fixes below.

Inspect your Epson Scanner for Hardware Issues

• See to it that you check for other hardware issues on your Epson scanner.
• See to it that your printer and scanner are properly connected without visible obstructions or damage to the scanner glass.
• Make sure that the scanner light works correctly as well. 

Check Inside Your Epson Scanner

• Use a #3 Phillips screwdriver to remove the left screw, which is the only screw you will be dealing with in this process. You will see several FFC cables inside.
• Play around with these cables using your finger. The cables are loose if you can effortlessly pull them out. If this is the case, reattaching the ribbon is necessary.
• Take off the second screw located on the hinge of the scanner.
• Now that you’ve removed the two screws, check the printer’s bottom and find the two tabs. Push these in and lift off the printer. The brown slot you see there is where the cable must go.
• Grab a double-sided tape, put it on the FFC cable, and then glue the printer and cable together.
• Open and close the printer several times to ensure that the cable has the right length.
• Focus on the hinge’s screw as you put back the cover. Simply align the hinge’s two holes and let everything fall into place.
• Install the screw and blue piece again and hope that it fixes the error.

Assess the Epson Scanner Settings

Many error codes on your Epson scanner can be easily fixed through the scanner settings. Ensure that you have set your scanner to the correct scanning mode, whether it’s black and white, grayscale, or color.

The resolution must also be suitable for the image or document you need to scan. While you’re at it, evaluate the scanning area and see to it that it matches the size of the image or document.

Reset your Epson Scanner to Default Settings

If your Epson scanner continues to encounter error codes 100017, 100069, 10077, or 100016, you can also try to reset the unit to its default settings.

To do this, simply press the printer’s reset button or use its control panel. You can also try to reinstall the scanner software or use another scanning app to check if this fixes the problem.

If you’re still facing errors on your Epson scanner, other steps you can take are to restart the printer, check the connection between your computer and printer, or reset the network settings of your printer. You can also update the printer firmware or seek further assistance from Epson support.

Your Epson scanner can make your life easier and faster but error codes 100017, 100069, 10077, or 100016 can ruin the experience. Try the steps above and see if they fix the issue.