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10-10-2013
#1
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Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
Display shows 042-326 which is IBT belt position. I’ve already taken the belt out, cleaned the IBT belt cleaner, centered the belt. I need to perform the ADJ adjustment to realign the belt start position, but PWS will not connect to the machine anymore. When I press and hold 0 for 5 seconds and then press Start, I can enter 6789 but when I press CONFIRM then the machine freezes. So I cannot reset anything, or connect. I have power cycled many times, even left the machine off for hours..
So this post might be better titled — «PWS will not connect» or «Service mode causes freeze» but I posted it with the error displayed.
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10-11-2013
#2
Senior Tech
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Re: Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
Try the «diagnostics» without connecting the PWS. Then reset NVM location 741-105 to 0.
Also make sure you remove and clean with compressed air, the belt edge sensor and the home position monitor sensor.
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10-13-2013
#3
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Re: Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
Originally Posted by InterfaceP
Try the «diagnostics» without connecting the PWS. Then reset NVM location 741-105 to 0.
Also make sure you remove and clean with compressed air, the belt edge sensor and the home position monitor sensor.
Without PWS connected, it gives the same result. I can enter the «6789» to get into Diagnostics, but when I press CONFIRM, the interface locks up.
A few more clues: (1) It displays a «Network Controller Fault» in Machine Status. (2) I can connect using CWS 5, and can clear print jobs.
I realize that resetting 741-105 to 0 is necessary, but I cannot do it, either thru Diagnostics or thru PWS.
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10-13-2013
#4
Re: Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
What version of DC250 pws diagnostic tool do you have and what is the machine sw. version ?
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10-13-2013
#5
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Re: Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
Originally Posted by adriansto
What version of DC250 pws diagnostic tool do you have and what is the machine sw. version ?
10.50.0.125
6e
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10-14-2013
#6
Re: Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
Originally Posted by Mev
10.50.0.125
6eLooks as ip address.
Software version must be 1.231.xx. Find it on config. report or display on machine information menu.
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10-14-2013
#7
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Re: Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
It appears you have a software problem, try these special boot modes they may be useful. I may know someone who is willing to reload your software. I don’t want to publish his #.
My email:
Scott@interfaceprinters.com
-Forced NVM Initialization:
Turn ON the power while pressing the Power Saver key, Stop key and 3 key.
Initializes the NVM of the configuration range (Printer Settings etc.) inside the Controller and starts up.-Forced HDD Format
Turn ON the power while pressing the Power Saver key, Stop key and 4 key
This operation resets the HDD to partitions at factory settings.Good Luck!
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10-14-2013
#8
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Re: Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
Originally Posted by adriansto
Looks as ip address.
Software version must be 1.231.xx. Find it on config. report or display on machine information menu.Sorry, read the wrong thing, here it is from machine information menu — 1.231.16
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10-14-2013
#9
Re: Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
This is the last version of machine software.
You must use DC 250 pws diagnostic tool version 2.0 and try to reload the firmware using individual files.
First you must reload iot file version 8.32.0 and after that try again to enter into service menu from UI or pws.
If dont work try with IIT file, same procedure, and after that controller file.
But in the most cases after you reload iot file you will be able to enter service mode and see the fault history.
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10-14-2013
#10
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Re: Xerox Docucolor 250 shows fault code 042-326 but freezes when repair is attempted
Originally Posted by InterfaceP
It appears you have a software problem, try these special boot modes they may be useful. I may know someone who is willing to reload your software. I don’t want to publish his #.
My email:
Scott@interfaceprinters.com
-Forced NVM Initialization:
Turn ON the power while pressing the Power Saver key, Stop key and 3 key.
Initializes the NVM of the configuration range (Printer Settings etc.) inside the Controller and starts up.-Forced HDD Format
Turn ON the power while pressing the Power Saver key, Stop key and 4 key
This operation resets the HDD to partitions at factory settings.Good Luck!
Scott, thank you so much. The first (Forced NVM Init) did not work, but the second did! I was able to reset the counter to 0 and run the belt adjustment. It looks like there is still an error, so now I’ll need to work on the belt, but that’s a different thread (if even needed). Thank you so much! That worked!
Originally Posted by InterfaceP
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- Xerox® DocuColor™ 240 242 250 252 260 550 560 570 C60 C70 700 700i 770 C75 J75 Versant 80 2100 3100 4100 Error 042-326
Xerox® DocuColor™ 240 242 250 252 260 550 560 570 C60 C70 700 700i 770 C75 J75 Versant 80 2100 3100 4100 Error 042-326
8th April 2021
If the fault 042-326 was declared 3 times in succession the print mode of the machine will be disabled. In order to clear this error you need to reset the NVM location 741-105 to 0. The error states that the IBT Belt Home position was not detected in time. Try the procedure below, but if you still get the error then there is a problem in the IBT area of the machine. It could be something simple like dirt of the sensor, a missing silver patch on the underside of the IBT belt or it could be the something to do with the tracking device on the IBT assembly.
To Get Into Service Mode; Press the 0 button for 5 seconds, then press start whilst still holding the 0 button.
Type in 6789 as the password and then press confirm. Press the log in/log out button
Go to systems settings common settings maintenance Change the NVM location 741-105 to 0 (on 550 560 570 C60 C70 it’s 741-119, DCP 700 700i 770 it’s 741-106, C75 J75 it’s 741-132, Versant 80 180 741-700, Versant 280 is 741-525), save and restart the machine.
If the problem continues send us an email to sales@xentair.com and we can help you further.
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07-21-2013
#1
Technician
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Xerox 252, fault code 042-326 or 042-327
we just cleared a Bad Paper jam on our xerox 252, restarted the machine and now its giving us fault 042-326. Tried to move and center IBT Belt, then got fault code 042-327. Are these 2 faults related? How can they be cleared? Iam missing something?
Your Help is very much appreciated.
-
07-21-2013
#2
Re: Xerox 252, fault code 042-326 or 042-327
Did you check IBT silver patch? Is it dirty?
-
07-21-2013
#3
Technician
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Re: Xerox 252, fault code 042-326 or 042-327
Originally Posted by bojans
Did you check IBT silver patch? Is it dirty?
I cleaned the silver patch inside the belt. Now it’s mainly fault 042-327Is there a way to set the belt in zero position?
-
07-21-2013
#4
Re: Xerox 252, fault code 042-326 or 042-327
First you need to remove the IBT assembly and make sure the belt is installed so that the IBT belt edge and the IBT belt frame are approx the same distance from the front and rear.
Next you need to run the Belt Edge Learn adjustment.
Enter diagnostics mode:
Press and hold the 0 key for 5 seconds.
While still holding the 0 key, press the start key.
The CE Access Number screen will appear.
Enter 6789 and confirm.
The topmost area of the UI display will change to a white banner with black lettering to let the user know that the mode has changed to the CE mode.Press the log in/out button.
select system settings
select common settings
select maintenance / diagnostics
select sub system
select belt edge learn
select startHope that fixes it for you. If not there are a bunch of additional steps to troubleshoot this error.
-
07-22-2013
#5
Trusted Tech
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Re: Xerox 252, fault code 042-326 or 042-327
have you check the 741-105 make sure is 0 thanks
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07-22-2013
#6
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Re: Xerox 252, fault code 042-326 or 042-327
Originally Posted by max2013
have you check the 741-105 make sure is 0 thanks
Followed all instructions, removed belt, put it back on. Machine starts with no fault, but when I enter belt edge learn menu and start the operation the machine faults back again to 042-327. Could it be the belt itself that needs to be changed. It does not any damage. Please HELP!!!!
-
07-22-2013
#7
Re: Xerox 252, fault code 042-326 or 042-327
It’s time for service manual to read and follow proper procedures !
-
07-23-2013
#8
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Re: Xerox 252, fault code 042-326 or 042-327
Originally Posted by mpsolutions
Followed all instructions, removed belt, put it back on. Machine starts with no fault, but when I enter belt edge learn menu and start the operation the machine faults back again to 042-327. Could it be the belt itself that needs to be changed. It does not any damage. Please HELP!!!!
You can get a silver patch and place before the current silver patch. However, saying that I have replaced 2 pretty good belts due to the weather conditions. On days that are too cold I have noticed the edges of the belt curl upwards and the silver patch is sometimes not detected. When the room is an appropriate temperature the edges seem to go back into the appropriate shape.
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07-25-2013
#9
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Re: Xerox 252, fault code 042-326 or 042-327
Try to cut new silver patch from oracal film, and replace old patch with new one. I did that many times.
Hope it helps.
I attached picture.
-
07-30-2013
#10
Re: Xerox 252, fault code 042-326 or 042-327
Make sure the optical sensor that reads the reflective patch is clean. Tends to get dusty.
Xerox 252, fault code 042-326 or 042-327
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dc250 error code 042-326
Discussion in ‘Xerox Digital Presses’ started by Durie, Mar 28, 2013.
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Durie
New Member- Joined:
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Hi
I am getting this error code 042-326 on my xerox dc250 can anyone help?I have tried holding down the 0 key for 5 secs then pressing enter, then entering 6789 and reset NVM location 741-105 to 0
it has now went onto the screen with copy, scan and stored progames, with copy and scan blanked out
When searching online it says that this error code is the transfer belt, ours was only replaced before xmas -
skakram
Member- Joined:
- Jul 2011
- Messages:
- 9
- Location:
- Dubai — United Arab Emirates
There is a small silver color sensor on the back side of the transfer belt on top side you will see it while moving the belt with hand slowly there is a black spot on top its the sensor, which needs to be cleaned with a wet tissue paper and then reset the code
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12-12-2011
#1
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XEROX 700i Transfer belt error 042-326
We have replaced the Transfer Belt for Error 042-326as the belt itself is actually pretty worn out. We cannot get the Error to reset? Any help is appreciated. Thanks
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12-12-2011
#2
Re: XEROX 700i Transfer belt error 042-326
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12-13-2011
#3
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Re: XEROX 700i Transfer belt error 042-326
you need to reset code and clean housing
do you have a laptop
are you a service organization
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12-13-2011
#4
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Re: XEROX 700i Transfer belt error 042-326
nvm 741-106 if 3 change to 0. try clean edge sensor and ibt home sensor
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12-13-2011
#5
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Re: XEROX 700i Transfer belt error 042-326
All sonds good. thanks all you guys, we mostly work on Konica Minoltas but every now and then get these nightmare calls. The account we have trusts our guys rather than the Local Xerox Dealers. So go figure??? All the help is appreciated, Thanks a bunch.
Re: XEROX 700i Transfer belt error 042-326Tags for this Thread
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How do you get rid of error code 42-326 on the xerox 700 digital color press?
-
I believe that is the transfer belt silver patch is not being detected by the edge sensor, the patch and all rollers will need to be cleaned and the patch inspected for any damage or missing patch, then will need to do belt edge training to resolve the problem.
-
Ok, so you get that error fix — but you have rebooted the machine too many times. Now it is locked in the copy only mode. What is the code to reset the block?
-
Try this:
From your message you sound like someone who is trained in servicing this machine and you probably well know that using this procedure is at your own risk:
Hold down 0 (zero) for 5 seconds and press start (green) button
Enter 6789, confirm
Press log in/log out button or the key button
Press systems settings, common settings, maintenance, NVM read/ write
Enter nvm 741-105 and change it to 0 (zero)
I have also seen advice to, after cleaning or replacing the transfer belt, to check the belt hole sensor for paper dust or other contamination. -
sefel
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xerox 700 code 042-326
how do I enter the diagnotic mode on xerox 700 press
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sefel
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I have cleaned the IT belt but code is still there and therefore want to clear it and I don’t know how to enter the diagnostic mode
-
press 0 wait 5 second and click start button (green). now type 6789 and confirm.
-
Wondering if anyone is still monitoring this thread. I am having this same issue and I have replaced the belt, replaced the sensor and attempted to reset the NVM code but the error continues. Anybody have any other ideas or thoughts on this?
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- Xerox® DocuColor™ 240 242 250 252 260 550 560 570 C60 C70 700 700i 770 C75 J75 Versant 80 2100 3100 4100 Error 042-326
Xerox® DocuColor™ 240 242 250 252 260 550 560 570 C60 C70 700 700i 770 C75 J75 Versant 80 2100 3100 4100 Error 042-326
8th April 2021
If the fault 042-326 was declared 3 times in succession the print mode of the machine will be disabled. In order to clear this error you need to reset the NVM location 741-105 to 0. The error states that the IBT Belt Home position was not detected in time. Try the procedure below, but if you still get the error then there is a problem in the IBT area of the machine. It could be something simple like dirt of the sensor, a missing silver patch on the underside of the IBT belt or it could be the something to do with the tracking device on the IBT assembly.
To Get Into Service Mode; Press the 0 button for 5 seconds, then press start whilst still holding the 0 button.
Type in 6789 as the password and then press confirm. Press the log in/log out button
Go to systems settings common settings maintenance Change the NVM location 741-105 to 0 (on 550 560 570 C60 C70 it’s 741-119, DCP 700 700i 770 it’s 741-106, C75 J75 it’s 741-132, Versant 80 180 741-700, Versant 280 is 741-525), save and restart the machine.
If the problem continues send us an email to sales@xentair.com and we can help you further.
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07-21-2013
#1
Technician
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Xerox 252, fault code 042-326 or 042-327
we just cleared a Bad Paper jam on our xerox 252, restarted the machine and now its giving us fault 042-326. Tried to move and center IBT Belt, then got fault code 042-327. Are these 2 faults related? How can they be cleared? Iam missing something?
Your Help is very much appreciated.
-
07-21-2013
#2
Re: Xerox 252, fault code 042-326 or 042-327
Did you check IBT silver patch? Is it dirty?
-
07-21-2013
#3
Technician
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Re: Xerox 252, fault code 042-326 or 042-327
Originally Posted by bojans
Did you check IBT silver patch? Is it dirty?
I cleaned the silver patch inside the belt. Now it’s mainly fault 042-327Is there a way to set the belt in zero position?
-
07-21-2013
#4
Re: Xerox 252, fault code 042-326 or 042-327
First you need to remove the IBT assembly and make sure the belt is installed so that the IBT belt edge and the IBT belt frame are approx the same distance from the front and rear.
Next you need to run the Belt Edge Learn adjustment.
Enter diagnostics mode:
Press and hold the 0 key for 5 seconds.
While still holding the 0 key, press the start key.
The CE Access Number screen will appear.
Enter 6789 and confirm.
The topmost area of the UI display will change to a white banner with black lettering to let the user know that the mode has changed to the CE mode.Press the log in/out button.
select system settings
select common settings
select maintenance / diagnostics
select sub system
select belt edge learn
select startHope that fixes it for you. If not there are a bunch of additional steps to troubleshoot this error.
-
07-22-2013
#5
Trusted Tech
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Re: Xerox 252, fault code 042-326 or 042-327
have you check the 741-105 make sure is 0 thanks
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07-22-2013
#6
Technician
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Re: Xerox 252, fault code 042-326 or 042-327
Originally Posted by max2013
have you check the 741-105 make sure is 0 thanks
Followed all instructions, removed belt, put it back on. Machine starts with no fault, but when I enter belt edge learn menu and start the operation the machine faults back again to 042-327. Could it be the belt itself that needs to be changed. It does not any damage. Please HELP!!!!
-
07-22-2013
#7
Re: Xerox 252, fault code 042-326 or 042-327
It’s time for service manual to read and follow proper procedures !
-
07-23-2013
#8
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Re: Xerox 252, fault code 042-326 or 042-327
Originally Posted by mpsolutions
Followed all instructions, removed belt, put it back on. Machine starts with no fault, but when I enter belt edge learn menu and start the operation the machine faults back again to 042-327. Could it be the belt itself that needs to be changed. It does not any damage. Please HELP!!!!
You can get a silver patch and place before the current silver patch. However, saying that I have replaced 2 pretty good belts due to the weather conditions. On days that are too cold I have noticed the edges of the belt curl upwards and the silver patch is sometimes not detected. When the room is an appropriate temperature the edges seem to go back into the appropriate shape.
-
07-25-2013
#9
Senior Tech
100+ Posts
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Re: Xerox 252, fault code 042-326 or 042-327
Try to cut new silver patch from oracal film, and replace old patch with new one. I did that many times.
Hope it helps.
I attached picture.
-
07-30-2013
#10
Re: Xerox 252, fault code 042-326 or 042-327
Make sure the optical sensor that reads the reflective patch is clean. Tends to get dusty.
Tags for this Thread
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dc250 error code 042-326
Discussion in ‘Xerox Digital Presses’ started by Durie, Mar 28, 2013.
-
Durie
New Member
- Joined:
- Oct 2012
- Messages:
- 4
- Location:
- edinburgh
Hi
I am getting this error code 042-326 on my xerox dc250 can anyone help?I have tried holding down the 0 key for 5 secs then pressing enter, then entering 6789 and reset NVM location 741-105 to 0
it has now went onto the screen with copy, scan and stored progames, with copy and scan blanked out
When searching online it says that this error code is the transfer belt, ours was only replaced before xmas -
skakram
Member
- Joined:
- Jul 2011
- Messages:
- 9
- Location:
- Dubai — United Arab Emirates
There is a small silver color sensor on the back side of the transfer belt on top side you will see it while moving the belt with hand slowly there is a black spot on top its the sensor, which needs to be cleaned with a wet tissue paper and then reset the code
(You must log in or sign up to reply here.)
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Xerox DC250 replace finisher with simple catch tray
Michal Kerndl,
Jun 21, 2022, in forum: Xerox Digital Presses- Michal Kerndl
- Dec 12, 2022
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Jan 9, 2017, in forum: Xerox Digital Presses -
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afropro,
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Major issues with a DC250 — pics attached — please help
AW studio,
Nov 15, 2013, in forum: Xerox Digital Presses
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На чтение 4 мин Опубликовано Обновлено
Ошибка сброса 042 326 может появиться на принтерах Xerox, когда происходит сброс настроек до заводских. Эта ошибка может возникать по разным причинам, таким как неправильная установка картриджа, проблема с памятью принтера или неисправность программного обеспечения.
Чтобы исправить ошибку сброса 042 326, первым делом необходимо проверить правильность установки картриджей. Убедитесь, что все картриджи установлены правильно и плотно закреплены. Если это не помогает, попробуйте снять все картриджи и еще раз установить их.
Если проблема сохраняется, возможно, принтеру необходимо сбросить настройки до заводских. Чтобы это сделать, зайдите в меню настроек принтера и найдите пункт «Сброс на заводские настройки». Выберите данную опцию и подтвердите действие. После этого перезагрузите принтер и проверьте, исчезла ли ошибка.
Если после всех этих действий ошибка все еще не исчезает, возможно, проблема кроется в программном обеспечении принтера. В этом случае, рекомендуется обратиться к специалистам Xerox или позвонить в сервисный центр компании для получения дальнейшей помощи и консультации.
Содержание
- Как исправить ошибку сброса 042 326 для принтеров Xerox
- Основные причины сброса 042 326 на принтере Xerox
- Почему возникает ошибка 042 326 и как ее предотвратить на принтере Xerox
Как исправить ошибку сброса 042 326 для принтеров Xerox
Ошибка сброса 042 326 может возникать на принтерах Xerox из-за неисправностей в системе или неправильной установки оборудования. В этой статье мы расскажем несколько способов для исправления данной ошибки.
- Перезагрузите принтер. Часто простая перезагрузка может помочь решить проблему. Выключите принтер, подождите несколько минут и включите его снова.
- Проверьте соединения. Убедитесь, что все кабели и провода подключены к принтеру правильно и надежно. Проверьте соединения между принтером и компьютером, а также между принтером и сетью, если применимо.
- Проверьте обновления программного обеспечения. Посетите веб-сайт производителя и загрузите последние обновления для вашей модели принтера. Установка нового программного обеспечения может помочь устранить проблему.
- Проверьте состояние картриджей и тонера. Убедитесь, что картриджи и тонер установлены правильно и не требуют замены. Если картриджи пусты или их срок службы истек, замените их на новые.
- Свяжитесь с сервисным центром. Если проблема не устраняется после выполнения вышеперечисленных действий, рекомендуется обратиться в сервисный центр Xerox для получения дальнейшей помощи. Они смогут провести диагностику принтера и решить проблему.
Устранение ошибки сброса 042 326 может понадобиться некоторое время и усилия, но данный набор рекомендаций должен помочь вам в решении данной проблемы.
Основные причины сброса 042 326 на принтере Xerox
Ошибка сброса 042 326 на принтере Xerox может возникать по разным причинам. Ниже перечислены некоторые из основных причин:
- Неправильная установка картриджа. Если картридж неправильно установлен в принтере, это может вызвать ошибку сброса 042 326.
- Проблемы с электрическими контактами. Если электрические контакты на картридже или внутри принтера загрязнены или повреждены, это также может привести к возникновению данной ошибки.
- Неисправности в сенсорной системе принтера. Если сенсоры принтера, отвечающие за распознавание и управление картриджем, вышли из строя, это может вызвать ошибку сброса 042 326.
- Проблемы с программным обеспечением принтера. Возможно, проблема сброса 042 326 связана с ошибкой в программном обеспечении принтера. В таком случае может потребоваться обновление или переустановка ПО.
Если на вашем принтере Xerox возникла ошибка сброса 042 326, наиболее рациональным решением будет обратиться к специалистам сервисного центра, чтобы они выявили и исправили конкретную причину возникновения ошибки. Они смогут провести тщательную диагностику и выполнить необходимые работы по ремонту или замене деталей.
Почему возникает ошибка 042 326 и как ее предотвратить на принтере Xerox
Ошибка 042 326 на принтере Xerox часто возникает в случае, когда картриджи или тонер истекают, а также при неисправности или неправильной установке картриджей. Это может привести к проблемам при печати, таким как плохое качество отображения, пятна или полосы на страницах.
Чтобы предотвратить возникновение ошибки 042 326, следуйте следующим рекомендациям:
- Проверьте уровень тонера: Проверьте, достаточно ли тонера в картриджах. Если уровень тонера низкий, замените картриджи на новые.
- Установите картриджи правильно: Убедитесь, что картриджи правильно установлены в принтере. Проверьте их позицию и убедитесь, что они плотно прилегают к устройству.
- Проверьте наличие сторонних предметов: Убедитесь, что внутренняя часть принтера и картриджей не содержат посторонних предметов, таких как бумага или пыль. Очистите принтер и картриджи от любых загрязнений.
- Обновите прошивку принтера: Проверьте, есть ли доступные обновления прошивки для вашего принтера Xerox. Если есть, обновите прошивку, чтобы устранить возможные ошибки и сбои.
Если после выполнения всех вышеуказанных действий ошибка 042 326 продолжает возникать, рекомендуется обратиться за помощью к специалистам Xerox или к авторизованному сервисному центру для диагностики и ремонта принтера.