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Diablo 3 is an extremely popular action role-playing game developed and published by Blizzard Entertainment. Although the game is incredibly fun and addicting, the game is not immune to various bugs and technical glitches that disrupt the overall gaming experience. One of the errors encountered by many Diablo 3 gamers is the error code 395000. Are you also receiving the same error? In this guide, we will learn why this error occurs and how you can fix it with some easy and quick workarounds.
Usually, the error code 395000 occurs in Diablo 3 when the game client is unable to communicate with Blizzard’s server. Thankfully, there are a few things you can try to get rid of.
1. Make Sure the Downloading Process is Not Pending
The very first solution we recommend is to make sure the game has been downloaded completely. In case, it is pending, you might receive this error. Here is how you can check if the app has finished the downloading process.
– First of all, launch the Blizzard Battle.net app.
– Then go to Settings >> Game Install/Update.
– Next, click on the radio button for the option ‘Apply latest updates and download future patch data for recently played games’.
– Once done, click on ‘Done’ and the error should be fixed now.
2. Check Your Internet Connection
Your poor and unstable internet connection can also be one of the reasons why you are receiving the error code 395000 in Diablo 3. So, if the above method doesn’t help to fix the error, make sure your internet connection is fast and stable. To troubleshoot the connection-related issues, you can:
– Try resetting your router/modem
– Try using another WiFi connection if available
– Try switching the connection from WiFi to Wired for a more reliable and stable connection
3. Disable Your Antivirus or Firewall Program
Sometimes, your firewall and antivirus program can interfere with the game’s connection to the main servers. So, make sure that the game is allowed through your antivirus or firewall program. Or you can also try disabling all your security programs temporarily.
4. Contact Support Team
If none of the above methods help to fix the error code 395000 in Diablo 3, your last resort is to reach out to the support team of Blizzard for further assistance.
That’s all you can try fixing Diablo 3 error code 395000.Read next: How to fix Diablo 3 error code 3006.
01 July 2020 | By Bogdan Robert Mateș
What does Diablo 3’s There was a problem loading the game license issue mean? Why does Error Code 395000 pop up and is there a fix for it?
Players have reported bumping into Diablo 3’s There was a problem loading the game license issue both when trying to start new games and during ongoing ones. In the latter case, encountering it leads to a disconnect, followed by the Error Code 395000 message being shown.
Pinpointing the exact source of Error Code 395000 is rather tough, as it doesn’t seem to be tied to any specific event while also popping up randomly for some players.
Diablo 3 There Was A Problem Loading The Game License; Error Code 395000
What’s even worse is that players have reported reinstalling, repairing game files and adding antivirus exceptions to not work all that well. In one case, Diablo III’s Error Code 395000 would only stop appearing after a region change.
Other players pin Diablo 3’s «There was a problem loading the game license» issue on either their own ISP or Blizzard’s servers, revealing that it tends to go away on its own after a while.
As far as a fix for Error Code 395000 goes, there doesn’t seem to be one that works universally. In the thread linked above, one reply suggested restarting the PC and waiting for 72 hours (the period it sometimes takes digital upgrades to register) before trying again.
Blizzard itself suggests the following steps to fix the error:
- If the Blizzard App is still downloading game data, allow it to finish the installation and try again.
- Update or temporarily uninstall any security programs, which may mistakenly identify the login module as a security threat.
- Resolve connection issues by following the steps on our support article.
Diablo III is out now on PC, Xbox One, PS4 and Nintendo Switch.
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- Related Games:
- Diablo III, Diablo III: Reaper of Souls