Cold pump overload ошибка

    • Mark & Mary Ann Weiss

  • posted

    18 years ago

We started having a consistent problem with our submersible well pump since the temperatures have started dipping to 0ºF this winter. The first time it happened was the first week of December, when the temperature hit zero. The water pressure in the house dropped to a trickle and the tank pressure gauge was down to 10PSI range. After some troubleshooting, I hit the ‘overload reset’ and the pump started up and all was well… until January, when the temperature hit zero again. Then the same scenario—no water pressure, go down and reset the pump controller and pump starts up. All is well for the rest of the week. Until the next time the temp hit zero or below. There is a clear pattern. The pump overload cutout occurs when the temperature reaches zero or below. The pump is submerged some 220′ below ground surface. The lines leading from the well casing is 4′ below surface of ground all the way to the house. That should be below the frost line. And since 1973, we have had much colder winters and no problems with the pump overloading and shutting down like this. Once I reset the controller, the pump kicks on and refills the Extrol pressure tank at the usual rate of speed and reaches the upper cutoff pressure and shuts off until needed again. It usually stays working until the next bought of cold weather. I’m at a loss as to what the cause of this behavior is. I doubt that the pipes at 4′ depth are freezing (and if they were, we would not get water at all once reset), but the overloads only happen on the coldest nights of the season, and with predictable consistency. Does anyone have another idea as to what could be causing the overloads on cold nights?

— Take care,

Mark & Mary Ann Weiss

VIDEO PRODUCTION . FILM SCANNING . DVD MASTERING . AUDIO RESTORATION Hear my Kurzweil Creations at:


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    • David Martel

  • posted

    18 years ago

Mark,

Though your problem seems to be temp related I’d recommend looking at the pressure switch. You indicate that your water pressure is 10 psi and the pump does not engage until you hit the reset switch. When this happens what voltage readings do you see at the switch before and after the reset? I’d clean and tighten all connections and clean the relay contacts. If there is a small diameter water line running to the switch I’d check that for crud. If this doesn’t help it may be time to replace the switch. Your description makes it clear that the pump and it’s lines are not freezing but you do not mention whether the holding tank and pressure switch are in an unheated space. This may be important.

Dave M.

    • D

    • Duane Bozarth

  • posted

    18 years ago

…about submersible well pump overload trip on cold mornings…

Amazing! Have started identical problem here over last couple of months, although not clearly correlated w/ temperature.

I gather your controller/pressure tank are in house basement from you’re «down» to reset…the controller here is outside on the pole near the pump while the pressure tank/switch are in the old well house. Also in an unusual coincidence, the pump is set at 220′ here as well!

So far, only real thing I’ve been able to detect is an apparent increase in pump amps indicating some impeller wear on the pump, but not nearly enough that it should be kicking the overload. I’ve not been able to determine a root cause so far…

How old is the pump/controller? This one is less than 10 years (’96, if I remember correctly). The only real problem has been a pipe leak in the hole two years ago that went undetected until we read the meter so that it ran continuously for quite some (undetermined) time that could have shortened lifetime some.

I’m probably going to replace start/run capacitors just as a preventive measure as they seem to be showing some signs of age—the controller is quite a bit older than this pump. All I know to do at present is continue to watch it.

If you haven’t, I’d check the starting and running current and balance on legs and the neutral and also see that it doesn’t go up excessively as pressure builds up. It should hold steady or drop a little, not rise.

    • D

    • Duane Bozarth

  • posted

    18 years ago

If it were the pressure switch not closing, it wouldn’t start on resetting the overload…

It’s the overload that’s tripping, and the reset there that he’s resetting.

    • D

    • Duane Bozarth

  • posted

    18 years ago

One more interesting phenomenon w/ mine…it’s on a separate meter from the rest of the house/farm load (required by local water conservation rules for farm wells) and the meter seems to have crapped last month….dead stop. I’m wondering now if whether the last time it tripped the reset was somehow related to that, sorta’ like when a light bulb pops and trips the breaker…reminded of that just now as they came to replace the meter… :( [ :) ]

    • M

    • Mark & Mary Ann Weiss

  • posted

    18 years ago

I agree. This is a separate overload ‘breaker’ on the pump controller, so the pressure switch can be calling for the pump to start, but the pump is unable to.

— Take care,

Mark & Mary Ann Weiss

VIDEO PRODUCTION . FILM SCANNING . DVD MASTERING . AUDIO RESTORATION Hear my Kurzweil Creations at:


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    • M

    • Mark & Mary Ann Weiss

  • posted

    18 years ago

One could debate whether ‘3 in a row’ constitutes a clear correlation, but it sure seems like more than coincidence in this case! :-)

Yes, they are in the cellar, sharing space with furnace and hot water heater (oil-fired). But on these cold nights, the temperature gets down as low at

60ºF. I wonder if the start capacitor is getting marginal and malfunctioning at the lower temperature, but not at the normal 66ºF that the cellar is usually at on warmer nights?

I’ll have to break open some wiring and insert my DVM in line to see what’s what. Maybe it would be useful to install a permanent current metering system so I can see at a glance if the current is normal. I have no track history of current. The only indication is a stamped rating on the tag that says 6.9 amps 220VAC. I know it has a high starting current because all the lights blink when it starts up (always has done that) and our previous emergency generator of 5500W would just about stall when the pump tried to kick on, so we’d have to do without water during power outages until we replaced with a 12kW genset). Perhaps that high starting current is stressing the breaker?

The pump and controller were replaced in summer 1985. They replaced a Gould pump that had completely rusted out after only 13 years’ service. The new pump is a Sears Best model, their premium line, made of stainless steel throughout. I pulled it in Jan 1999 because the 4″ long iron nipple that joins the pump to the plastic pipe at the bottom of the well had rusted through a nice hole in it. Pump looked to be in good shape, but with the expected sludge of rusty/iron deposits. I cleaned the filter screen, washed the impellers as best I could, replaced the iron nipple and put it back in service. Been fine until now. Incidentally, the rusted through nipple caused our pump to run 24/7 for possibly a few weeks, until it got bad enough to not be able to keep up with a shower and wash load running simultaneously.

I’m thinking about the start capacitor here as being a suspect. The first time this overload tripped in December, I was able to reset with just one press of the reset button. This morning, I pressed the reset, but it popped a few seconds later. I could not reset it for about another 2 minutes, but when I did, the pump finally started moving water, as I could hear it rushing through the pipes coming in from the cellar floor.

Our system is really odd. I see no ground on the neutral terminal. I mean that the ground/neutral is not connected to earth ground by any means that I can see.

Also, somewhere in this thread I read that a worn impeller can cause the current to rise. I wonder how so, since there would be less water resistance if the impeller were to wear out completely, the resistance reaching zero?

Logic would seem to suggest that current is at maximum during locked rotor, dropping 90% as the rotor starts turning, then rising, as the resistance of tank pressure works against the pump. I can’t imagine current going down as the tank pressure rises.

I think what I’ll do is hunt for a replacement start capacitor and see if that corrects the problem. If anyone has additional thoughts on this, I’d appreciate your sharing those.

— Take care,

Mark & Mary Ann Weiss

VIDEO PRODUCTION . FILM SCANNING . DVD MASTERING . AUDIO RESTORATION Hear my Kurzweil Creations at:


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    • Playintennis5274

  • posted

    18 years ago

the original authors w/ prob , tell me what is problem yer having? could’nt find any previous posts on this.

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    • Duane Bozarth

  • posted

    18 years ago

Identical symptoms other than no apparent correlation w/ temperature (although it is winter now…)

    • M

    • Mark & Mary Ann Weiss

  • posted

    18 years ago

My submersible pump is failing to start up when the outdoor temperature dips to 0ºF and I have to press the overload reset button to start it again. After that, it works fine until the next time the temperature gets down to

0º. Since the pump is 220′ below surface, and all the lines are buried at least 4′ below surface, I find it odd that the pump overloads only on very cold nights. The cellar gets down to 60ºF when it’s 0ºF outside. Normally, it’s around 66ºF when the temps are in the teens and twenties. The controller box (containing start/run capacitors and reset breaker) is in the cellar. Am wondering if the caps are failing in the cooler room temps?

— Take care,

Mark & Mary Ann Weiss

VIDEO PRODUCTION ? FILM SCANNING ? DVD MASTERING ? AUDIO RESTORATION Hear my Kurzweil Creations at:


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    • D

    • Duane Bozarth

  • posted

    18 years ago

Mark & Mary Ann Weiss wrote: …

I don’t think so…my starter is on the pole outside and has never been an issue for as long as its been there…something going on towards 30 years now….it looks from Dad’s records that this starter was put in in ’96 w/ the new pump although it’s a piecemeal one contrived from parts of two to (I assume) save some rerouting of the conduit.

It looks to me like the only piece that is that new is the actually interposing relay between the pressure switch leads and the starter box relay itself. The start unit itself looks to me to be more nearly the vintage of the original when this well was dug (that was ’78). I’m thinking possibly these caps are weak from age, but don’t believe temperature has much effect. We aren’t as cold typically as you, but it’s routinely in the 10 — 20F w/ highs in the 30-40 F during most of the winter w/ days of below zero. (And, of course, the opposite extremes in summer—110F not uncommon). I don’t have a capacitance tester big enough for these.

BTW, you mentioned putting current probe inline…what really need is a clamp-on meter—maybe you can find a buddy to borrow one from.

On reflection, I’m thinking I’m w/ you wrt the current characteristics…I don’t follow why the service tech who came out to check out the pump said the current should drop slightly now, either. His was a statement he made and while it seemed a little funny at the time I let it pass…

I had to be away the last time it failed and called them to come out so the wife would have water when she got home…I was concerned it might be drawing way too much current and burn out a pump where a little maintenance/prevention might save a lot. It was so long before they showed up I got home while he was still there but he was packing up to go w/ an inconclusive result other than the somewhat higher than historical current draw but not sufficient to warrant pulling the well…

    • M

    • Mark & Mary Ann Weiss

  • posted

    18 years ago

Well I guess that rules out the capacitors as a temperature sensitive issue.

Add to that the fact that our pump overloaded today (27ºF outside) and it took THREE reset attempts (accompanied by house lights dimming for 4 seconds until the breaker tripped) before I got water flow.

My next step is to just shotgun replace all the caps. But I fear the 20 year old pump may be the problem.

I went to Sears’ web site and perused their pump models. The only have ONE model that can handle 220′ depths and it’s over $800 and weighs 70lbs.

Oddly, our pump weighed more like 25-30lbs. I don’t think two guys would easily handle a 70lb pump and 220′ of water-filled 1-1/4″ pipe very easily. We barely managed to pull the lighter pump six years ago.

The original pump is 3/4 HP. But Sears specifies their 3HP pump for our well depth. Their 1-1/2HP pump maxes out at 175′. I am baffled as to how our 3/4 HP pump manages to fill a 30 gallon tank in two minutes, when their top of the line pump only does 25 gallons/minute with 3HP! Someone who’s in the well business please set me straight here… have pumps become less efficient in the past 20 years?

I would just get the 3HP model without concern, except that I think all the wiring to the well head will have to be dug up and replaced. We have about a

300′ run of #12AWG 3-wire going from controller to pump now. That will have to be replace with #8AWG (adding MUCH weight to the pump/pipe assembly that goes into the well) and requiring excavation.

Bracing for the worst, in actic temperatures..

— Take care,

Mark & Mary Ann Weiss

VIDEO PRODUCTION . FILM SCANNING . DVD MASTERING . AUDIO RESTORATION Hear my Kurzweil Creations at:


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    • D

    • DT

  • posted

    18 years ago

70lbs.

Be careful — the depth in question is the lift necessary to move the water from pumping level to ground surface plus head needed in the application. Not the same as pump depth. The pump is usually set deeper than the amount of water lift which is needed.

    • D

    • Duane Bozarth

  • posted

    18 years ago

‘Fraid so from that description of the problem w/ starting, but you might just get lucky…it be a weak starting cap if it only does it on start.

I personally wouldn’t trust Sears, but that’s a prejudice thing…basically, my problem w/ them is one just never knows who’s the «vendor of the week». I’d suggest looking at Gould or one of the other name manufacturers.

I’m quite surprised that a 3/4 hp rated pump would survive anywhere near that long—the one here is a 2 hp Gould. Of course, the supply pipe is

2″ rather than 1-1/4″, too, and it supplied enough water for 1500 head of cattle daily as well as house use. The one prior to this one did last from ’78 to ’96. I’m hoping this is a temporary aberration…I’ve had no more problem so far.

I’d sure guess pulling even that would be a real chore by hand—you got a gin pole or some other set up to use?

I think I’d bite the bullet on that one and go for the well service guys, particularly if it were my only source of water and the weather issue makes it even more of a pita. I told the guy here it’ll be sure to finally crap out entirely during the next real blizzard or this summer when it’s 110 in the shade (and there’s no shade where the well sits…

Good luck, but changing out a start cap can’t hurt and just get luck and extend life a little…

    • P

    • Playintennis5274

  • posted

    18 years ago

normallyif a cap goes bad , it’s bad ,and the moter won’t run period til caps replaced . is there a pressure sw. there w/ a set of conrtacts ? I would first take an amp reading and compare w/ motors plate. it’s not gonna pull more amps due to temp. if amps ok look at the o-load mechanism or make sure all connections are good including grd & nuetral

    • A

    • aa6lk

  • posted

    18 years ago

greetings,

I originally posted this to the wrong group (dang newsreader):

I went through a similar process a few years ago with my well pump (Franklin 1-1/2 HP). In addition to the capacitors and the overload breaker in the control box, there was a start relay that had developed an open winding. It would stay in the «start» position drawing ~11 amps for about 10 seconds until the overload breaker popped.

This happened shortly after an electrical storm where there was a strike within a quarter mile. I didn’t see any obvious damage to the relay — no burn/scorch marks or anything. Very fine gauge wire is used to wind the relay coil, so it may have opened up just because. Your’s may have developed a temperature-dependent fault.

hope that helps, L

Mark & Mary Ann Weiss wrote:

    • M

    • Mark & Mary Ann Weiss

  • posted

    18 years ago

I dunno.. it IS a 20 year old pump.

Just the opposite experience here. The original pump was a Goulds and it lasted only 13 years. We put the Sears Craftsman pump in there in ’85 and it’s served well til now.

Yeah, I’m rather confused as to why we put this in here to begin with. Worse, the Goulds it replaced was 1/3HP! So this was a significant upgrade. The Goulds delivered maybe 12-13gpm. The Craftsman seems to be doing about

15 right now, as it fills my 30 gallon pressure tank to capacity in 1:40, taking it from less than 10PSI to 60PSI cutoff. It always provided more than adequate water pressure for simultaneous usage, like running the garden hose, washing laundry and taking a shower without a pressure drop. So I’m really wondering if it is wise to replace this pump (assuming it needs to be replaced) with a 3HP model, when 3/4HP has been doing the job adequately for
20 years.

Nope. Just lots of manual effort and a good neighbor. But I can see that if we upgrade the pump and the wiring, the dead weight is going to be more than Walt and I can safely handle. How much does 220′ of a column of 1-1/4″ of water weigh, plus 200′ of three wire #8awg cable, plus 22 sections of plastic pipe, plus the 70lbs known weight of the pump all add up to? Got to be a couple hundred pounds easily. We use three people in the past to do this: two at the well head and one very tall person back about 20′ to hold the beginning of the pipe as high up as possible to form a gentle bend in the pipe and guide it to prevent it from breaking. It was a real chore. And we had to discard our clothing afterwards because of the rust stains. And the last time we did this job was in January, with a foot of snow on the ground and raining at 55ºF—the one day the temperature was above freezing all that month.

The Sears web site mentions that they will replace and install this new pump for $185. If that’s not a misprint, then I’d be inclined to let them do the work. But the last time I heard about any well work being done, the labor was more like $4,000. That would be out of the question. And as it goes, we will have to save up for the pump. My savings is wiped out from paying the second installment on our real estate tax bill. I’d take the 110 degree weather over -4ºF right now. At least the pipe isn’t brittle at 110. :-)

It’s relatively easy and cheap to do, but yeah, I’m not holding out any great hope. Pump is getting worse with each start. Failed a second time today, just three hours after the previous overload.

I don’t even have any jugs to fill up for reserves in case it goes out altogether. Gonna make some phonecalls and see if I can line up some parts and also find out about the total cost of installing a new pump. That might have to wait til we get our tax refund.

— Take care,

Mark & Mary Ann Weiss

VIDEO PRODUCTION . FILM SCANNING . DVD MASTERING . AUDIO RESTORATION Hear my Kurzweil Creations at:


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    • D

    • Duane Bozarth

  • posted

    18 years ago

….

Phew!!! Hate to even think of it! :( I don’t think it would be possible w/o a good winch for our well…it sets the truck down pretty good to break the snubber loose before it will actually lift…

The pipe leak episode here from the local well service company was well under $1000 — I’d think anything much over that to be robbery…not inexpensive but $4k??? Ugh!

But if Sears will do it w/ a reasonable warranty, etc., I’d sure be tempted…

    • M

    • Mark & Mary Ann Weiss

  • posted

    18 years ago

You must have a 10″ well diameter and a really huge pump weighing several hundred pounds. The well digger originally used something that looked like a small crane to lower the assembly down into the well, but he put the plastic pipe sections together one by one and lowered it another 10′ and repeated the process. The installer had it easy compared to us folks having to pull it up for repair. I suppose being 6′ 10-1/2 and 360lbs does help and my neighbor is a real backwoodsman type, so let two of us grizzlies at it and we pull the whole thing out of the well in 5-10 minutes. :-) Lifting the weight isn’t the problem as much as not having any rest until the whole thing is out of the well. It’s 5-10 minutes of agony. I can lift the back of a Ford F150 pickup clear off the ground for a second or two, but try holding it there for 10 minutes? Nah.

Yeah, friend of mine had to have his well serviced and it was a major expense. Anything submersible is the ticket to big fees.

Me too. But I keep thinking «what’s the catch?» Seems too good to be true.

Well, I’ve gone through all the connections, contacts and ground checks earlier this evening. Took out the main Cutler-Hammer breaker and, using a longnose pliers, squeezed the spring clips that hold the clamp on contacts together a little tighter and reinstalled. Then I cut up some strips of rough cardboard and used them to burnish the pressure switch contacts while pressing the contacts closed with a piece of wooden shim material. Next, I installed a ground wire from the secondary fuse box above the pump controller and connected it to the controller cabinet where the 3rd wire from the lightning arrestor was bolted. Then I powered everything up and used a piece of wood to push the pressure switch contacts closed. Pump kicked on without any issues. Switched it on and off a few times and the pump started every time. Pressure rapidly reached 100PSI on the tank gauge and then water started gushing all over me and the pressure switch I was operating—the pressure relief valve let go without warning. It appears that the pump is quite capable of filling the tank and raising the pressure to danger levels in a matter of seconds. Next, I opened a spigot for the outdoor hose. Let the pressure drop to 40PSI and heard the pressure switch close. Closed the valve and watched as the pressure came back up to 59PSI and shut off. Repeated process about a dozen times. Pump never failed to start up each time. Pressure builds from 40 to

59 in about 15 seconds. I guess we’ll see how it goes over the next month. If no more problems, I’ll consider that it was a bad connection somewhere. Perhaps one leg of 220 was intermittent and the pump wasn’t getting enough juice to kick over, causing the other leg to overload and shut down. Hopefully that’s all it was. Time will tell!

— Take care,

Mark & Mary Ann Weiss

VIDEO PRODUCTION . FILM SCANNING . DVD MASTERING . AUDIO RESTORATION Hear my Kurzweil Creations at:


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    • T

    • Treetops

  • posted

    18 years ago

Had a similiar problem last winter. Found that line voltage was = sometimes very high, above 250volts, and controller had an overvoltage = detector which tripped when it hit 252volts. Most of time voltage was at =

240 — 250 but would sometimes peak to >252. It was random and hitting = reset would fix the problem until next time…sometimes days later. It = seemed that higher volts occured during very cold weather. Don’t know = why…maybe power company increasing voltage to compensate for heavy = cold weather draws?? or less resistance in lines at below 0 degrees??? = Who knows. Problem was fixed when utility stung new wires during highway = reconstruction. Probably not your problem but may be worth checking. = Good luck.
>

Protection & Error Codes

To determine which Error codes apply to your system, look at the serial number of your Outdoor Unit. The prefix will tell you which M series Error Codes are correct for your unit

Example:
Serial #: M3-XXXXXX-WMMS-XXXXXXX(XX)-XXXXXXXXX
Use M3 Error Codes to diagnose

  • M6 (56)(57)(58)(59)Error Codes
  • M3 Error Codes
  • M2 Error Codes
  • (78) Series Error Codes
  • M1 13 SEER Error Codes
  • M1 (57) 16 SEER Error Codes
  • M1 (48) Series Error Codes
  • M1 (46) Series Error Codes
  • VRF System Error Codes
  • PTAC Systems Error Codes

{tab title=»M6 (56),(57),(58),(59) Systems» class=»red»}

M6 Single & Multi Zone (56),(57),(58),(59)

Error Code Description Indoor Unit LED Display
C1 Current arc protection Running LED-Off 3S, Blinks 12 times
C2 Current leakage protection Running LED-Off 3S, Blinks 13 times
C3 Mis-wiring protection Running LED-Off 3S, Blinks 14 times
C5 Jumper error protection Running LED-Off 3S, Blinks 15 times
C6 No-ground Running LED-Off 3S, Blinks 16 times
Cd Too much CO2 protection TBD
CF Current short-out protection TBD (Buzzer will sound once every 2 sec.)
d1 WSHP: UV light error TBD
E0 Commercial: Water pump overload/error/flow switch error Running LED-Off 3S, Blinks 10 times
E1 System high pressure protection Running LED-Off 3S, Blinks 1 time
E2 Anti-freezing protection (heat exchanger-ID, OD) Running LED-Off 3S, Blinks 2 times
E3 Low pressure protection (run cooling when OD is too cold) Running LED-Off 3S, Blinks 3 times
E4 Compressor dischage pressure too high Running LED-Off 3S, Blinks 4 times
E5 System/compressor current too high Running LED-Off 3S, Blinks 5 times
E6 Communication error (ID-OD) Running LED-Off 3S, Blinks 6 times
E7 Mode clash (some Indoor Units set to run cooling/fan, some set to run heating) Running LED-Off 3S, Blinks 7 times
E9 Indoor Unit Water Full Error Cooling LED Flashing/Heating LED Flashing (both flashing)
EA VRF: Oil valve protection TBD
Ec Commercial & VRF: Water flow protection (lack of water flow) TBD
Ed System temperature too high TBD
EE Memory chip error (U5) Heating LCD-Off 3S, Blinks 15 times
EF Outdoor fan motor overload TBD
EL Fire alarm TBD
EP Shell top high temperature protection TBD
F0 System refrigerant lack or restriction protection Cooling LED-Off 3S, Blinks 10 times
F3 Outdoor abmient temperature sensor error Cooling LED-Off 3S, Blinks 3 times
F8 Incoming water temperature sensor error Cooling LED-Off 3S, Blinks 8 times
F9 Outgoing water temperature sensor error Cooling LED-Off 3S, Blinks 9 times
FA Oil temperature sensor error TBD
Fd Suction gas temperature sensor error TBD
FE User side water sensor error TBD
FL Water tank-middle sensor error TBD
FP CO2 checking error TBD
FU Shell top temperature sensor error protection TBD
H1 Heating-Defrosting, or oil return TBD
H2 Static electric de-dust protection Heating LED-Off 3S, Blinks 2 times
H3 Compressor over-temperature protection Heating LED-Off 3S, Blinks 3 times
H4 System abnormal (many different other reasons…) Heating LED-Off 3S, Blinks 4 times
H5 IPM abnormal / Control Module Protection
IPM Module protection, could be caused by over-charged refrigerant/high pressure (bad manifold gauge), restricted refrigerant flow or kinks on refrigerant pipes.
Heating LED-Off 3S, Blinks 5 times
H6 Indoor fan motor-no feedback. Running LED-Off 3S, Blinks 11 times
H7 Compressor loses steps, not being able to check rotor position Heating LED-Off 3S, Blinks 7 times
HC PFC board abnormal / PFC protection Heating LED-Off 3S, Blinks 6 times
HE Compressor de-managet protection (rotor locked /doesn’t rotate) Heating LED-Off 3S, Blinks 14 times
L0 Airflow switch error TBD
L1 Humidity sensor error TBD
L2 Water level switch error / hot water tank level switch error TBD
L3 Outdoor DC motor error (L3 for dual -mtor 1, LA for motor 2) Running LED-Off 3S, Blinks 23 times
L4 Filter clogged TBD
L5 Circulating water temperature sensor error TBD
L6 System capacity insufficient TBD
L7 Water pressure switch protection TBD
Lc Starting failure Heating LED-Off 3S, Blinks 11 times
Ld Power phase loss/lack TBD
LE Compressor locked Running LED-Off 3S, Blinks 22 times
LF Compressor over-speed protection TBD
LH Indoor ambient temperature too high TBD
LL Indoor ambient temperature too low TBD
LP Indoor-Outdoor units don’t match or power line connection error Running LED-Off 3S, Blinks 19 times
P0 Driving module resumed TBD
P5 Driving board checking-compressor current too high Heating LED-Off 3S, Blinks 15 times
P6 Driving board checking-communication error with indoor board Heating LED-Off 3S, Blinks 16 times
P7 Radiator loose, or IPM /PFC board sensor abnormal /error Heating LED-Off 3S, Blinks 18 times
P8 Radiator loose, or IPM /PFC board too hot Heating LED-Off 3S, Blinks 19 times
P9 AC contactor protection TBD
PA AC current protection (incoming) TBD
Pc Current checking-circuit error or current sensor error TBD
Pd Current checking-connection error (U-V-W not connected accordingly) TBD
PE Temperature sensor drifting protection TBD
PF Driving board-ambient temperature sensor error TBD
PH DC incoming voltage too high (program checking) Cooling LED-Off 3S, Blinks 11 times
PL DC incoming voltage too low (program checking) Cooling LED-Off 3S, Blinks 21 times
PP AC incoming power abnormal (too low or too high) TBD
PU Capacitor-charging circuit error Heating LED-Off 3S, Blinks 17 times
U7 4-way switch valve abnormal Heating LED-Off 3S, Blinks 20 times
U6 Oil temperature too high Heating LED-Off 3S, Blinks 16 times
U4 Compressor rotation reversed Heating LED-Off 3S, Blinks 14 times
U5 Rectifying current checking error Heating LED-Off 3S, Blinks 13 times
U3 DC main bus voltage drop Heating LED-Off 3S, Blinks 20 times
U1 Compressor phase current checking circuit error Heating LED-Off 3S, Blinks 13 times
U2 Compressor phase loss protection Heating LED-Off 3S, Blinks 12 times
UC Filter needs to be cleaned TBD
U8 PG motor (indoor) checking circuit error Running LED-Off 3S, Blinks 17 times
U9 Outdoor fan motor checking circuit error Running LED-Off 3S, Blinks 18 times
UF De-actuate remote or control, from a long distance TBD
C7 PTC heater sensor error Heating LED-Off 3S, Blinks 9 times
FJ Discharge/vent air temperature sensor error TBD
L8 Storage tank water level switch error TBD
d3 AC condensate: anti-freezing sensor error TBD
d4 Domestic water: anti-freezing sensor error TBD
d5 Return water sensor error TBD
d6 Defrost coil sensor error TBD
d7 Back-up hot water temperature sensor error TBD
d8 Hot water outlet temperature sensor error TBD
d9 Hot water inlet temperature sensor error TBD
db Temp. Sensor Error-after metering device (cap. Tube, or EXV) TBD
dc Temp. Sensor Error-suction tube TBD
dP Temp. Sensor Error-discharge tube TBD
dL Low voltage reluctance/reluctor error TBD
L9 Compressor Protection-calculated input is too high Running LED-Off 3S, Blinks 20 times
dF Temp. Sensor Error-solar water heater-water outlet TBD
dH Temp. Sensor Error-solar water heater-assistant ele. heater TBD
dU Door-lock sensor: card is not in TBD
dJ AC phase protection (lost or reversed) TBD
d0 Fan motor speed communication error TBD
Eo Special function board error TBD
dn Mulitiple zone-pipe connection doesn’t match with comm. wire connection TBD
Cn Not for AC: Buring gas density too high Cooling LED-Off 3S, Blinks 23 times
Fn Not for AC: Buring gas sensor error Running LED-Off 3S, Blinks 21 times
HP Solar AC: solar power input voltage is higher than 180V TBD
dA AHU or RT: discharge air-relative humidity sensor error TBD
dE AHU or RT: fresh air-relative humidity sensor error TBD
Fr AHU or RT: fresh air-temp. sensor error TBD
UA DC inverter driving error 1 TBD
dr AHU or RT: air flow pressure sensor error TBD
Ub DC inverter driving error 2 TBD
Ud DC inverter driving error 3 TBD
UE DC inverter driving error 4 TBD
LU Compressor power input limit / decrease HZ (system power input) Cooling LED-Off 3S, Blinks 24 times
LA Outdoor unit fan motor protection (not rotating, or not connected). If 2 motors, motor 1-L3, motor 2-LA Running LED-Off 3S, Blinks 24 times
A5 Condensing coil-inlet temp. sensor error (=F5 in commercial units) TBD
A7 Condensing coil-outlet temp. sensor error (=F7 in commercial units) TBD
e4 Compressor dischage temp. (=pressure) too high TBD
e8 Over-load protection (outdoor coil temp. too high) TBD
e1 Dicharge pressure sensor error TBD
ee DC inverter driving chip error TBD
JF Indoor unit-testing board comm. Error (after 3-minutes) TBD
rF RF module error (once powered, the MCU tries to send commands, via SPI, to RF, if RF doesn’t receives it, error shows) TBD
Uu Solar AC: battery bank discharged too much and the output voltage is lower than 295V TBD
no For VRF groups: DC unit’s display board can not receive any data from the fixed speed comp. unit, will show «no» after 8 seconds TBD
E6+IDU Temp. Communication error (ID display-OD main board) and outdoor temperature sensor error TBD
E7+ODU Temp. Communication error (ID unit-OD unit) and outdoor temperature sensor error TBD
Fu AHU or RT: dust sensor error TBD
e2 Warning: water flow low TBD
e3 Oil level low protection TBD
e7 System pressure difference protection TBD
eA Heat exchanger-pressure transducer sensor error (similar to lower pressure transducer protection) TBD
eC Oil-pressure transducer sensor error (similar to lower pressure transducer protection) TBD
e0 Economizer-discharge temp. sensor error TBD
e9 Economizer-discharge pressure sensor error TBD
eF Compressor brand sensor error TBD
bH Water pump temp. sensor TBD
oE Any other error that the outdoor unit needs to stop TBD
E8 Anti-high temperature protection Running LED-Off 3S, Blinks 8 times
E9 Anti-cold blowing (discharging) protection Running LED-Off 3S, Blinks 9 times
F1 Indoor air temp. sensor error/bad-broken, shorted Cooling LED-Off 3S, Blinks 1 time
F2 Indoor coil temp. sensor error/bad-broken, shorted… Cooling LED-Off 3S, Blinks 2 times
F4 Outdoor coil temp. sensor error/bad-broken, shorted… Cooling LED-Off 3S, Blinks 4 times
F5 Compressor discharge temp. sensor error/bad-broken, shorted… Cooling LED-Off 3S, Blinks 5 times
F7 Cooling-oil return error Cooling LED-Off 3S, Blinks 7 times
FC Slide door error, or air louver mechanism error TBD
FE Over-load sensor error TBD
H8 Water level-high /overflow protection Heating LED-Off 3S, Blinks 8 times
H9 Ele. heater error Heating LED-Off 3S, Blinks 9 times
b7 Outlet temp. sensor error Cooling LED-Off 3S, Blinks 22 times
b5 Inlet temp. sensor error Cooling LED-Off 3S, Blinks 19 times
d1 DRM running mode 1  
d2 DRM running mode 2  
d3 DRM running mode 3  

{tab title=»M8-(56)-G1-1198YM On-Grid Solar Heat Pump»}

M8-(56)-G1-1198YM Single Zone On-Grid Solar Heat Pump

M8-(56)-G1-1198YM Error Code list online

E0 Driving board communication error
E1 Indoor unit air temperature sensor error
E3 Indoor unit tube temperature sensor error
E6 System refrigerant high pressure protection
E7 System refrigerant low pressure protection
E8 Indoor unit fan motor no feedback
F1 Outdoor board IPM abnormal
F2 Outdoor board inverter abnormal
F3 Outdoor temperature sensor errors-discharge, tube, ambient air, etc.
F4 Anti-freeze protection
F5 Outdoor compressor discharge temperature too high
F6 Outdoor compressor overload protection
F7 Over current protection

{tab title=»M8-G2-1201YM (56) On-Grid Solar Heat Pump» class=»red»}

M8-G2-1201YM Single Zone (56) On-Grid Solar Heat Pump

Code# Code Descriptions What to check
H1 Protection-Refrigeration System High Pressure Copper line vacuumed, leakage, refrigerant charge, fan motors working properly, filters/coils are clean
H2 Protection-Refrigeration System Low Pressure Copper line leakage, refrigerant charge, ambient temperatures
E1 AC Voltage too high or too low AC voltage ranges
E2 DC Voltage too high AC voltage ranges
E3 DC Voltage too low DC voltage ranges
E4 Protection-AC input current too high AC current ranges, surge protector
E5 Protection-Compressor current too high Compressor-resistances between any 2 leads (less than 1 Ohm), and any 1 lead against ground (must be OL), refrigerant charge too much, fan motor failure
E6 System Pressure too high Check refrigerant levels
E7 Compressor-Phase loss Compressor-lead wire connections matched diagrams, correct circuit breaker/wire connections
E8 Protection-IPM not working properly IPM board components
E9 Starting failure AC input, DC input, compressor, control boards, etc.
F0 Driving board-communication error Control board
F1 Indoor unit temperature sensor error Temperature sensor connection and resistance
F2 Outdoor unit ambient temperature sensor error Temperature sensor connection/contact and resistance
F3 Indoor unit coil sensor error Temperature sensor connection/contact and resistance
F4 Outdoor unit defrost sensor error Temperature sensor connection/contact and resistance
F5 Compressor discharge temperature sensor error Temperature sensor connection/contact and resistance
F6 Protection-Indoor unit coil anti-freeze Filter/coil clean, fan motor working, refrigerant charge
F7 Protection-compressor discharge tube high temperature Copper line vacuumed properly, filter/coil clean, temperature sensor connection/contact and resistance
F8 Outdoor fan motor speed is not satisfied Fan blade clogged, motor resistance, control board
F9 Protection-Refrigerant leaking Refrigerant leaking, all connections especially flare/nuts
FA Protection-indoor fan motor no feedback Fan motor wire connection/resistances, control board
FC Outdoor unit fan motor error Fan motor wire connection/resistances, control board

{tab title=»M8 (86) All DC Solar Heat Pump» class=»red»}

M8 Single Zone (86) All DC Solar Heat Pump

ERROR CODE DESCRIPTION TROUBLE SHOOTING
E1 Indoor Unit-Air Temperature Sensor error Check resistances, contacts to the board
E2 Indoor Unit-Tube Temperature Sensor error Check resistances, contacts to the board
E3 Indoor Unit-Fan Motor no feedback/error Check motor, resistances, contacts to the board and filter
E4 Outdoor Unit-voltage between + and – lower than 40VDC (12-24K 48V) or 20V (09K 24V) Check charge controller, panel specs/connections
E5 Outdoor Unit-voltage between + and – higher than 60VDC (12-24K 48V) or 30V (09K 24V) Check charge controller, panel specs/connections
E6 Outdoor Unit-refrigeration pressure too low Check refrigerant pressure, and low pressure switch
E7 Outdoor Unit-refrigeration pressure too high Check fan motor, high pressure switch, and clean the filter
E8 Outdoor Unit-refrigerant is low Check refrigerant pressure, sensor, potential leak points before recharging
E9 Indoor Unit-Protecting the coil from becoming frozen Check refrigerant pressure, charge, sensor, potential leak points before recharge. Check Indoor fan motor, filter, and clean the coil.

{tab title=»(78)1 SERIES 18.8-21.5 SEER Systems» class=»red»}

Symphony SOLO (78)1 SERIES 18.8-21.5 SEER Systems

Error and Protection Codes

Indication on the outdoor unit When the unit has an issue, or the compressor stops running, the LEDs on the outdoor control board will show the error sequence automatically. Key: ★ : LIGHT ○ : FLASHING LIGHT X : OFF

Outdoor Unit Failure Description LED 1 LED 2 LED 3 Possible Cause
Lights will flash every second for the following faults
Normal Operation x x x  
Outdoor coil temperature sensor issue X
  • Outdoor coil sensor connection is loose
  • Outdoor coil temperature sensor has failed
  • Outdoor control board has failed
Compressor exhaust temperature sensor issue X X
  • Compressor exhaust temperature sensor connection is loose
  • Compressor exhaust temperature sensor has failed
  • Outdoor control board has failed
Communication failure between Indoor Unit and Outdoor Unit X X
  • Communication cable connection is loose
  • Communication cable has failed
  • Connection between the filter board and the outdoor control board is incorrect or loose
  • Connection between the filter board and the terminal is incorrect or loose
  • Indoor unit control board failure
  • PFC board failure
  • Power board failure
  • Outdoor control board failure
Current Overload Protection X
  • Fan motor is running abnormally
  • Condenser and evaporator are dirty
  • Air inlet and outlet are abnormal
Maximum Current Protection
  • Outdoor control board has a short circuit
  • Drive board has a short circuit
  • Other component has a short circuit
Communication issue between Outdoor Unit and Driver X
  • Connection wires connection loose
  • Outdoor board or drive board failure
Outdoor EEPROM issue
  • EEPROM chip is loose
  • EEPROM chip is inserted backwards
  • EEPROM chip has failed
Compressor exhaust temperature is too high protection X
  • Compressor exhaust temperature sensor failure
  • Unit does not have enough refrigerant
Outdoor ambient temperature sensor issue X
  • Outdoor ambient temperature sensor connection is loose
  • Outdoor ambient temperature sensor failure
  • Outdoor control board failure
Compressor shell temperature too high protection X
  • Compressor exhaust temperature sensor connection is loose
  • Unit does not have enough refrigerant
Anti-freeze protection with cooling or Overload protection with heating in Indoor Unit X
  • Indoor unit coil temperature sensor is loose
  • Indoor unit coil temperature sensor failure
  • Indoor unit control board failure
  • Refrigerant system is running abnormally
Compressor drive issue X
  • Outdoor drive board failure
  • Compressor failure
  • Outdoor control board failure
Locked rotor outdoor fan motor protection
  • Outdoor fan motor connection is loose
  • Outdoor fan has blockage
  • Fan motor failure
  • Outdoor control board failure
Outdoor coil anti-overload protection with cooling X X
  • System has too much refrigerant
  • Outdoor fan motor failure
  • Dirty condenser
  • Air inlet and/or air outlet of the indoor unit or outdoor unit is blocked or abnormal
IPM module protection X X
  • IPM board failure
  • Outdoor unit fan is broken
  • Outdoor unit motor failure
  • Outdoor unit fan is blocked
  • Condenser requires cleaning
  • Outdoor unit installed improperly
PFC protection X X
  • PFC failure
  • Outdoor Unit drive board failure
Compressor preheating process
  • Unit in normal mode during cold weather
Outdoor board chip issue X
  • Wrong drive board
  • Wrong compressor
AC voltage too high or too low protection
  • Supply voltage is higher or lower than normal
  • Internal voltage supply of the unit is higher or lower than normal
DC compressor X
  • Outdoor drive board failure
  • Compressor failure
Outdoor ambient temperature too low protection
  • Outdoor ambient temperature is too low
Light flash every 2 seconds for the following faults
Outdoor radiator overheated protection X X
  • Radiator sensor failure
  • Detection circuit of the sensor on control panel failure
System high pressure failure protection X
  • Pressure switch failure
  • Pressure detection switch on the control panel failure
  • System pressure measurement exceeds system limit

   

When the compressor is in operation

Key: ★ : LIGHT ○ : FLASHING LIGHT X : OFF Flash cycle is 1 second

No. LED 1 LED 2 LED 3 Reason current operating frequency of the compressor is limited
Lights will flash every second for the following faults
1 Normal frequency increasing and decreasing. No limitation
2 x x Frequency decreasing or prohibition of frequency increasing caused by over current
3 x Frequency decreasing or prohibition of frequency increasing caused by anti-freezing of refrigeration or anti-overload in heating
4 x Frequency decreasing or prohibition of frequency increasing caused by compressor discharge temperature is too high
5       Limit to maximum operating frequency caused by low voltage
6 Operation at fixed frequency (in case of capability measuring or compulsory operation at fixed frequency)
7 x x Protective frequency decreasing against outdoor overload (over power, over frequency conversion rate, over torque, and detection of DC under-voltage)
8 x x Frequency decreasing caused by indoor and outdoor communication fault
9 x Frequency decreasing or prohibition of frequency rising protection against overload of outdoor coiled pipe
10 x x Frequency decreasing or prohibition of frequency increasing for power-saving when it is being used simultaneously with other applications

 

Indication on the Indoor Unit The 88 display of the indoor display board will show the error code automatically when the unit has the following issue

Error Code Error Reason current operating frequency of the compressor is limited
EA Error code indicates an issue with communication between the display board and control board
  • Connection between display board and control board is loose
  • Indoor control board failure
  • Wiring to the display board is incorrect

If the unit has the following issue, and the compressor stops running, press the sleep button on the remote controller 10 times in 10 seconds, and the Indoor unit 88 display on the display board will show the error code. If two malfunctions happen at the same time, pressing the sleep button an additional 10 times in 10 seconds will display the second error code. Note: When you perform a troubleshooting inquiry using the Indoor unit 88 display, the error code will be displayed after entering the command with the remote control. If the error code can’t be displayed on the indoor unit, you will need to check the LED display board on the outdoor unit.
Key:★ : LIGHT ○ : FLASHING LIGHT X : OFF Flash cycle is 1 second

Error Code Running Timer Sleep Power Issue Cause may be one of the following:
1 2 3 4
0         Normal Operation  
1 X X X Outdoor coil temperature sensor failure
  • Outdoor temperature sensor connection is loose
  • Outdoor temperature sensor failure
  • Indoor control board failure
2 X X Compressor exhaust temperature sensor issue
  • Compressor exhaust temperature sensor connection is loose
  • Compressor exhaust temperature sensor failure
  • Outdoor control board failure
5 X X IPM module protection
  • IPM board failure
  • Outdoor unit fan is broken
  • Outdoor unit fan motor failure
  • Outdoor unit fan motor is blocked
  • Condenser is dirty
  • Outdoor unit not installed properly
6 X AC voltage out of range protection
  • Supplied voltage is higher or lower than normal
  • Indoor unit supply voltage is higher or lower than normal
7 X Communication failure between Indoor Unit and Outdoor Unit
  • Communication cable connection is loose
  • Communication cable failure
  • Connection between the filter board and the outdoor control board is incorrect or loose
  • Connection between the filter board and the terminal is incorrect or loose
  • Indoor control board failure
  • PFC board failure
  • Power board failure
  • Outdoor control board failure
8 Current overload protection
  • Fan motor is running abnormally
  • Condenser and evaporator are dirty
  • Air inlet and/or outlet is abnormal
9 X X X Maximum current protection
  • Outdoor control board has a short circuit
  • Drive board has a short circuit
  • Other component has a short circuit
10 X X Communication issue between Outdoor unit and driver
  • Connection wires connection loose
  • Outdoor board or drive board failure
11 X X Outdoor EEPROM issue
  • EEPROM chip is loose
  • EEPROM chip installed backwards
  • EEPROM chip failure
12 X Outdoor ambient temperature too low
  • Outdoor ambient temperature is too low
13 X X Compressor exhaust temperature too high protection
  • Compressor exhaust temperature sensor failure
  • Refrigerant level is low
14 X Outdoor ambient temperature sensor issue
  • Outdoor ambient temperature sensor connection is loose
  • Outdoor ambient temperature sensor failure
  • Outdoor control board failure
15 X Compressor shell temperature too high protection
  • Compressor exhaust temperature sensor connection is loose
  • Refrigerant level is low
16         Anti-freeze protection during cooling, or overload protection during heating
  • Indoor coil temperature sensor connection is loose
  • Indoor coil temperature sensor failure
  • Indoor control board failure
  • Refrigerant system is abnormal
17         PFC protection
  • PFC failure
  • Outdoor drive board failure
18         DC compressor start failure
  • Outdoor drive board failure
  • Compressor failure
19 X X X Compressor drive issue
  • Outdoor drive board failure
  • Compressor failure
  • Outdoor control board failure
20 X X Outdoor fan motor-locked rotor protection
  • Outdoor fan motor connection loose
  • Outdoor fan is blocked
  • Outdoor fan is broken
  • Outdoor control board failure
21         Outdoor coil anti-overload protection while cooling
  • Too much refrigerant in system
  • Outdoor fan motor failure
  • Outdoor fan is broken
  • Dirty condenser
  • Air inlet and/or outlet of Indoor unit and/or Outdoor unit are abnormal
22         Compressor preheating process
  • This is a normal function of the unit during cold weather
24         Outdoor board chip issue
  • Incorrect drive board installed
  • Incorrect compressor installed
26         Outdoor unit radiator overheated
  • Radiator sensor failure
  • Control panel detection circuit on the sensor failure
27         High system pressure protection
  • Pressure switch failure
  • Pressure detection switch on the control panel failure
  • Measured system pressure exceeds system limit
33 X X Indoor unit temperature sensor failure
  • Indoor unit temperature sensor is loose
  • Indoor unit temperature sensor failure
34 X X Indoor unit coil temperature sensor failure
  • Indoor coil temperature sensor is loose
  • Indoor coil temperature sensor failure
  • Indoor control board failure
36 X Communication failure between Indoor unit and Outdoor unit
  • Communication cable is loose
  • Communication cable has failed
  • Connection between filter board and Outdoor unit control board is incorrect or loose
  • Connection between filter board and terminal is incorrect or loose
38 Indoor EEPROM failure
  • EEPROM chip is loose
  • Indoor control board failure
39 X Indoor fan motor running abnormally
  • Fan motor is blocked
  • Fan motor cord connection is loose
  • Fan motor failure
  • Indoor control board failure
41 Indoor grounding protection failure
  • Indoor control board failure

   

LED Display

Key: ★ : LIGHT ○ : FLASHING LIGHT X : OFF Flash cycle is 1 second

Error Code Sleep Timer Running Issue Cause may be one of the following:
1 2 3
0       Normal Operation  
1 Outdoor coil temperature sensor failure
  • Outdoor temperature sensor loose
  • Outdoor temperature sensor failure
  • Indoor control board failure
2       Compressor exhaust temperature sensor issue
  • Compressor exhaust temperature sensor is loose
  • Compressor exhaust temperature sensor failure
  • Outdoor control board failure
5 X IPM module protection
  • IPM board failure
  • Outdoor fan is broken
  • Outdoor fan motor failure
  • Outdoor fan is blocked
  • Dirty condenser
  • Outdoor unit has been installed incorrectly
6 X X AC voltage high or low protection
  • Supplied voltage is higher or lower than normal
  • Internal supplied voltage of the unit is higher or lower than normal
7 X Communication failure between Indoor unit and Outdoor unit
  • Communication cable is loose
  • Communication cable failure
  • Connection between filter board and outdoor control board is incorrect or loose
  • Connection between the filter board and terminal is incorrect or loose
  • PFC board failure
  • Power board failure
  • Outdoor control board failure
8       Current overload protection
  • Fan motor is running abnormally
  • Dirty condenser and evaporator
  • Air inlet and/or outlet is abnormal
9       Maximum current protection
  • Outdoor control board has a short circuit
  • Drive board has short circuit
  • Another component has a short circuit
10 X X Communication issue between Outdoor unit and driver
  • Connection wires connection loose
  • Outdoor board or drive board failure
11 X X Outdoor EEPROM issue
  • EEPROM chip is loose
  • EEPROM chip is installed backwards
  • EEPROM chip failure
12       Low outdoor ambient temperature protection
  • Outdoor ambient temperature is below system operation range
13 X High compressor exhaust temperature protection
  • Compressor exhaust temperature sensor failure
  • System refrigerant level is low
14 Outdoor ambient temperature sensor issue
  • Outdoor ambient temperature sensor is loose
  • Outdoor ambient temperature sensor failure
  • Outdoor control board failure
15 X High compressor shell temperature protection
  • Compressor exhaust temperature sensor connection loose
  • System refrigerant level is low
16 X Anti-freeze protection in cooling, or overload protection in heating
  • Indoor coil temperature sensor is loose
  • Indoor coil temperature sensor failure
  • Indoor control board failure
  • Refrigerant system is abnormal
17 X X PFC protection
  • PFC failure
  • Outdoor drive board failure
18 X DC compressor start failure
  • Outdoor drive board failure
  • Compressor failure
19 X Compressor drive issue
  • Outdoor drive board failure
  • Compressor failure
  • Outdoor control board failure
20 X Outdoor fan motor locked rotor protection
  • Connection of outdoor fan motor is loose
  • Outdoor fan motor blocked
  • Fan motor failure
  • Outdoor control board failure
21 X X Outdoor coil anti-overload protection while cooling
  • Too much refrigerant in the system
  • Outdoor fan motor failure
  • Outdoor fan is broken
  • Dirty condenser
  • Air inlet and/or air outlet of the indoor unit and/or the outdoor unit is abnormal
22       Compressor preheating protection
  • This is a normal mode of operation in cold weather
24       Outdoor board chip issue
  • Incorrect drive board is installed
  • Incorrect compressor is installed
26       Outdoor radiator overheated
  • Radiator sensor failure
  • Detection circuit of the sensor on the control panel failure
27       High system pressure protection
  • Pressure switch failure
  • Pressure detection switch on control board failure
  • Measured value of system pressure exceeds system pressure limit
33 Indoor temperature sensor failure
  • Indoor temperature sensor is loose
  • Indoor temperature sensor failure
  • Indoor control board failure
36 Communication failure between indoor and outdoor unit
  • Communication cable is loose
  • Communication cable failure
  • Connection between the filter board and outdoor control board is incorrect or loose
  • Connection between the filter board and terminal is incorrect or loose
  • Indoor control board failure
  • Power board failure
  • Outdoor control board failure
38 X Indoor EEPROM failure
  • EEPROM chip is loose
  • Indoor control board failure
39 Indoor fan motor running abnormally
  • Indoor fan motor is blocked
  • Fan motor cord connection is loose
  • Fan motor failure
  • Indoor control board failure
41 X X Indoor ground protection failure
  • Indoor control board failure

  A room temperature sensor failure is displayed if the sensor does not respond for over 5 seconds. A heat exchange temperature sensor failure is displayed if the sensor does not respond for over 5 seconds. A failure is displayed when the settings data does not match after the EEPROM self-checks two times. A ground signal failure is displayed if the signal is not detected after the air conditioning system is powered ON.

{tab title=»M2 13 & 14 SEER Systems» class=»red»}

M2 13 & 14 SEER Systems Error Codes

Codes Description Possible Reasons Suggestion for User Technician Trouble-Shooting
E1 Condensate Full in drain pan
  • Drain pan dirty
  • Drain hose clogged
  • Water level switch failure
  • Loose connection
  • Bad control board/ components
  • Check drain hose to see if it is clogged.
  • If drain hose does not appear clogged, contact your installer or service technician.
  1. Shut off power
  2. Check one by one, each of the possible issues listed at left.
  3. For a quick diagnosis, we suggest your technician makes an appointment with one of our YMGI technical support agents, and calls us while at the job site.
  4. To help speed up support, check the unit, and please have the model number, and serial number ready of the unit(s) being serviced ready, and the suspected unit problem, before contacting YMGI technical support.
  5. HVAC Technician needs to be physically at the job site, use right tools and be experienced to find all the possible causes to correct or fix the issues.
E2 Indoor air temp. sensor failure
  • Bad temperature sensor
  • Loose connection
  • Damaged wires
  • Bad control board/components
  • Lift up grille/cover to check if the sensor looks bad or drops out of holding socket/ pocket
  • Call your installer or service technician.
E3 Indoor coil copper tube sensor failure
  • Bad temperature sensor
  • Loose connection
  • Damaged wires
  • Bad control board/components
E4 Abnormal cooling
  • Dirty filters/coils, refrigerant leaks over time
  • Pipe too long
  • Kinks or clogging in pipe line or valves
  • Pipe damage
  • Sensor failure
  • Compressor or board or other component failures, etc.
  1. Regularly check and clean indoor unit filters, indoor and outdoor coils.
  2. The service valves at outdoor unit should be generally cool in cooling mode, hot in heating mode.
  3. Call your installer or service technician to examine unit.
E5 Abnormal heating
E6 Cooling-outdoor coil low temp. protection
  • Outdoor too cold to run cooling mode
  • Windy
  • Too much refrigerant
  • Short piping
  1. Shut off the unit
  2. Cooling: wait until weather allows the unit to re-start, or switch to alternative cooling equipment which allows lower ambient cooling
  3. Heating: wait until weather allows the unit to re-start, or switch to base-board heater, gas furnace or other alternative heating sources during cold hours/days.
  1. Check if these are caused by installation or component failure
  2. In some instances, there may be nothing abnormal. The unit may have entered a protection mode, which means the current ambient temperature is outside the systems operating range.
  3. If there is a problem, you may need to do a full diagnostic to find all the causes and correct or repair the problem.
E7 Cooling-Indoor coil anti-freeze protection
  • Dirty filter/coils, indoor fan motor failure
  • Loose blower wheel/motor connection
  • Too much or less refrigerant
  • Pipe/cap. tube/valve clogging
E8 Heating-outdoor coil high temperature protection
  • Outdoor temperature too warm to run heating mode
  • Too much refrigerant
  • Short piping
E9 Heating-indoor coil anti-over heat protection
  • Dirty filter/coils, indoor fan motor failure
  • Loose blower wheel/motor connection
  • Too much refrigerant
  • Pipe/cap. tube/valve clogging
E0 Heating-outdoor coil too cold protection
  • Outdoor temperature is too cold to run heat pump/heating.

{tab title=»M3 Single Zone 13 SEER Systems» class=»red»}

M3 Single Zone 13 SEER Systems Error Codes

Error Code Error Code — Light Signal Error Indicated Trouble Shooting
F4 SLEEP & TIME light blink Over-current protection Check for abnomalities in the incoming power voltages, wire sizing/connections, system refrigerant charge level, vacuum level, restrictions etc.
F5 WARM, SLEEP & TIME lights solid EEPROM read error Check wire connections. Shut off power, wait 30 seconds and restore power.
F6 POWER, TIME light blink, SLEEP light solid PG motor error Check and debug the PG motor, its driving circuit, or feedback control circuit
F7 POWER, SLEEP lights blink & TIME light solid RT indoor air temperature sensor error Chech sensor wire continuity, sensor resistance and installation
F8 POWER, TIME & SLEEP light blink PT indoor coil pipe temperature sensor error Check sensor wire continuity, sensor resistance and installation
F9 POWER & SLEEP light blink OT outdoor coil pipe termperature sensor error Check sensor wire continuity, sensor resistance and installation

{tab title=»M1 16 SEER (57)2,3 Systems» class=»red»}

M1 16 SEER (57)2,3 Systems

Fault Code Display Table.

Check parts Serial number Malfunction content Indoor unit display status Code
Indoor parts 1 The communication faults in the indoor and outdoor units F1
2 Indoor ambient temp. sensor fault F2
3 Indoor coil temperature sensor fault (Includes: Inlet, middle of pipe, outlet.) F3
4 Indoor fan fault F4
Outdoor parts 1 Outdoor module fault F5
2 Outdoor ambient temp. sensor fault F6
3 Outdoor coil temp. sensor fault F7
4 Compressor discharge temp. sensor fault F9
5 Compressor drive abnormal fault FC
6 Phase lacking or phase sequence fault FD
7 Outdoor DC Motor FH

Note:
The above error code information is applicable to several models of air conditioners, but because of product changes or improvements, they can change. Please refer to the User’s Manual for more information, or have a technician contact YMGI.

Protection Display Table.

Check parts Serial number Protection content Indoor unit display status  Code
Indoor parts 1 Evaporator temp protection P1
Outdoor parts 1 Overheat, over current protection of inverter module P2
2 Over current protection P3
3 Compressor discharging temp. protection P4
4 Overheat of compressor top protection P5
6 Power supply over current/over voltage protection P7
9 High temp of condenser protection PA
10 High temp of outdoor ambient protection PC

{tab title=»M1 13 SEER Systems» class=»red»}

M1 13 SEER Systems

Error Code Self-Check code of Running Lamp Error Indicated
«dF» or Heating Icon blinks Blinks 1 time/sec Defrost Indication
Fan Motor Icon not Lit Blinks 1 time/ sec Anti-cold Wind
E2 Blinks 1 time/ 8 sec Room Temperature Sensor fault
E3 Blinks 2 times / 8 sec Coil Temperature Sensor
E8 Blinks 3 times / 8 sec Overheat Protection/Defrosting
E5 Blinks 6 times / 8 sec Indoor Fan Fault
E7 Blinks 7 times / 8 sec External Feedback Fault
E0 Blinks 3 times / 8 sec Open Door Fault
E1 Blinks 4 times / 8 sec Outdoor Tube Temperature Sensor Fault
E6 Blinks 6 times / 8 sec (EEPROM) Communication Failure(s)
FF Blinks 1 time / sec Outdoor Temperature Exceeds Operating Limits of System.
     

{tab title=»M1 48 Series Systems» class=»red»}

M1 48 Series Systems

LED Running Lamp Blinks Error The reason of fault and solution
F1 1 communication fault
  1. Check whether the connection of the outdoor unit and indoor unit is one to one, otherwise connect the L, N and communication line of the indoor unit and outdoor unit one to one.
  2. Measure whether the voltage between the zero line and the communication line is 18V-30AC half-wave signal, check whether the communication circuit on the indoor and outdoor electric control board has been damaged, otherwise replace it.
  3. Check whether the LED on the outdoor power board has been on, otherwise replace the electric control board.
  4. Check whether the unit is abnormal caused by the external interference, if it is, then find the interfering source, and removes it.
F2 2 ambient temp. sensor fault
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
F3 3 coil pipe temp. sensor of indoor unit fault (inlet, middle, outlet)
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
F4 4 fan motor of indoor
  1. Check whether the contact of the plug of the motor wire unit fault and socket is well, making sure well contact.
  2. Check whether the indoor motor has damaged, the motor should be replaced when it is damaged.
  3. Check whether the controllable silicon and other components on the electric control board have damaged, replace the controllable silicon or electric control board when they are damaged.
F5 5 module of outdoor unit fault
  1. Check whether the connection of the compressor is reliable, otherwise connect firmly again.
  2. Check whether the fixation between the IPM module and the radiator is firm.
  3. Check whether the compressor is well, otherwise replace it.
  4. Check whether the IPM module is abnormal, otherwise replace it.
F6 6 ambient temp. sensor of outdoor fault
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
F7 7 coil pipe temp. sensor of outdoor unit fault
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
F8 8 suction temp. sensor of compressor fault
  1. Check whether the resistance of sensor is normal. If not, replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
F9 9 discharge temp. sensor of compressor fault
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control 9 board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
FA 10 inductor of current or voltage fault
  1. Check whether inductor of current or voltage have been damaged, they should be replaced if they are fault.
FC 11 compressor drive fault
  1. Power on again, and check the operation of the compressor is normal.
  2. Check whether the connection of the compressor is reliable, otherwise repair.
  3. Check whether the components on the electric control board have been damaged, if they are damaged, the components or the electric control board should be replaced.
FD 12 phase lacking or phase sequence fault
  1. Check power wire voltage or change two power wires.
FE 13 gas return sensor fault (include A,B,C,D)
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
FF 14 other fault
P1 1 temp. of evaporator protection
  1. Check whether the filter of indoor unit is too dirty, and it should be cleaned when it is too dirty.
  2. Check whether it has barrier around indoor unit, it should be remove if it has.
  3. Check whether the indoor motor is damaged, it should be replaced motor or electrical control board when it is damaged.
P2 2 overheat, over current protection of inverter module
  1. Check whether the fixation between the IPM module and the radiator is firm.
  2. Check whether the compressor is well, otherwise replace it.
  3. Check whether the IPM module is abnormal, otherwise replace it.
P3 3 over current protection
  1. Check whether the ambient temperature exceeds the operation range for the air conditioner
  2. Check whether the current detection circuit is abnormal, the electric control should be replaced when it is abnormal.
P4 4 discharge temp. of compressor
  1. Check whether the air condition system and pressure are normal. 10 protection
  2. Check whether the sensor, connecting wire of the sensor and the detection circuit are abnormal.
P5 5 over heat of compressor top protection
  1. Check whether the air condition system and pressure are normal.
  2. Check whether the sensor, connecting wire of the sensor and the detection circuit are abnormal.
P6 6 suction temp. of compressor protection
  1. Check whether the air condition system and pressure are normal.
  2. Check whether the sensor, connecting wire of the sensor and the detection circuit are abnormal.
P7 7 low or high voltage protection
  1. Check whether the supply voltage is out of range from 150 to 270V
  2. Check the voltage detection circuit of the IPM base board is abnormal, if it is abnormal, the IPM base board or the electric control board should be replaced.
P8 8 low presser of gas return protection
  1. Check whether the pressure is normal when the unit is running. If it is abnormal, check for leakage and welding, add refrigerant.
P9 9 high pressure of discharge protection
  1. Check whether the pressure is normal when the unit is running, if it is abnormal, should detect the leakage and welding, add refrigerant.
PA 10 high temp. of condenser protection
  1. Check whether the condenser of outdoor unit is too dirty, and it should be cleaned when it is too dirty.
  2. Check whether it is running at bad condition long time.
  3. Check whether senor and wire are normal.
PC 11 high temp. of outdoor ambient protection
  1. Check the outdoor ambient temperature is too high or there is heat source around the outdoor unit.
  2. Check whether the sensor and sensor wire are normal.
PF 12 other protection

{tab title=»M1 46 Series Systems» class=»red»}

M1 46 Series Systems

LED failure The reason of fault and solution
F1 communicate fault
  1. Check whether the connection of the outdoor unit and indoor unit is one to one.
  2. Check whether the unit is abnormal caused by the external interference, if it is, then find the interfering source, and removes it.
  3. Check whether the electrical control board is damage, it should be replaced when it is damaged.
F2 indoor temp. sensor fault
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
F3 outlet e temp. sensor of indoor unit coil pipe fault
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
F3 suction temp. sensor of indoor unit coil pipe fault
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
F3 middle temp. sensor of indoor unit coil pipe fault
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
F4 PG motor fault
  1. Check whether the contact of the plug of the motor wire and socket is well, making sure well contact.
  2. Check whether the indoor motor has damaged, the motor should be replaced when it is damaged.
  3. Check whether the controllable silicon and other components on the electric control board have damaged, replace the controllable silicon or electric control board when they are damaged.
P2 protection of module fault
  1. Check whether the connection of the compressor is reliable, otherwise connect firmly again.
  2. Check whether the fixation between the IPM module and the radiator is firm.
  3. Check whether the compressor is well, otherwise replace it.
  4. Check whether the IPM module is abnormal, otherwise replace it.
P3 over current of outdoor unit
  1. Check whether the ambient temperature exceeds the operation range for the air conditioner
  2. Check whether the current detection circuit is abnormal, the electric control should be replaced when it is abnormal.
P4 discharge temp. of compressor too high, outside ambient temp. too high, temp. switch of compressor crust cut off, temp. of module too high.
  1. Check whether the pressure is normal when the unit is running, if it is abnormal, should detect the leakage and welding, add refrigerant.
  2. Check whether ambient temp. is too high or too low, when the temp. more than -20 degree and less 55 degree, it can disappear automatically.
  3. Communication interference, ground wire and communication wire can’t be put in one cable.
  4. Check whether temp. switch of compressor is damage, it should be replace if it damaged.
P7 DC voltage abnormal of outdoor unit
  1. Check whether the supply voltage is out of rang from 150 to 270V
  2. Check the voltage detection circuit of the IPM base board is abnormal, if it is abnormal, the IPM base board or the electric control board should be replaced.
P8 lack refrigerant or reverse valve fault
  1. Check whether the high and low pressure valves have been opened, otherwise open the valves.
  2. Check whether the indoor coil pipe temperature sensor is normal, if it is abnormal, the sensor should be replaced.
  3. Check the system pressure is abnormal, if it is abnormal, should detect leakage repairing welding and adding the refrigerant.
F6 outside sensor fault
  1. Check whether the resistance of sensor is normal, otherwise replace it.
  2. Check whether the sensor wire is short circuit or open circuit, and whether the plug is well contacted, whether there is welding off or rosin joint on the electric control board, repair it if there is any above.
  3. When the 1 and 2 are both normal, then the components or integrated circuit is damaged, the electric control board should be replaced.
FC outdoor unit drive fault, start compressor failure
  1. Power on again, and check the operation of the compressor is normal.
  2. Check whether the connection of the compressor is reliable, otherwise repair.
  3. Check whether the components on the electric control board have been damaged, if they are damaged, the components or the electric control board should be replaced.

{tab title=»VRF Systems» class=»red»}

VRF System Error Codes

TABLE OF ERROR CODES FOR OUTDOOR UNIT

Error Code Content Error Code Content Error Code Content
E0 Outdoor Unit Error FL Compressor 3 Current Sensor Error b4 Subcooler Liquid-out Temperature Sensor Error
E1 High Pressure Protection Fn Mode Exchanger Inlet Pipe Temperature Sensor Error b5 Subcooler Gas-out Temperature Sensor Error
E2 Discharge Low Temperature Protection FP Malfunction of DC motor b6 Gas-liquid separator inlet temperature sensor error
E3 Low Pressure Protection FU Compressor 2 Top Temperature Sensor Error b7 Gas-liquid separator outlet temperature sensor error
E4 Excess Discharge Temperature Protection of Compressor J1 Compressor 1 Over-current Protection b8 Outdoor Humidity Sensor Error
F0 Bad Performance of the Outdoor Mainboard J2 Compressor 2 Over-current Protection b9 Heat Exchanger Gas-out Temperature Sensor Error
F1 High Pressure Sensor Error J3 Compressor 3 Over-current Protection bA Oil-return Temperature Sensor Error
F3 Low Pressure Sensor Error J4 Compressor 4 Over-current Protection bC Compressor 1 Top Temperature Sensor Detachment Protection
F5 Compressor 1 Discharge Temperature Sensor J5 Compressor 5 Over-current Protection bE Malfunction of entry tube temperature sensor of condensor
F6 Compressor 2 Discharge Temperature Sensor Error J6 Compressor 6 Over-current Protection bF Malfunction of exit tube temperature sensor of condenser
F7 Compressor 3 Discharge Temperature Sensor Error J7 4-way Valve Blow-by Protection bH System Clock Malfunction
F8 Compressor 4 Discharge Temperature Sensor Error J8 System Pressure Over-Ratio Protection bJ High and low pressure sensors are connected inversely
F9 Compressor 5 Discharge Temperature Sensor Error J9 System Pressure Under-Ratio Protection bL Compressor 2 Top Temperature Sensor Detachment Protection
FA Compressor 6 Discharge Temperature Sensor Error JA Protection of Abnormal Pressure P0 Compressor Drive Board Error
Fb Compressor 2 Top Temperature Sensor Error JC Protectionof Water Flow Switch P1 Compressor Drive Board Malfunction
FC Compressor 2 Current Sensor Error JE Oil return pipe is blocked P2 Protection of Compressor Drive Board Power Supply
Fd Mode Exchanger Outlet Pipe Temperature Sensor Error JF Oil return pipe is leaking P3 Protection of Compressor Drive Board Module Reset
FE Compressor 4 Current Sensor Error JL Protection of Low High-pressure H0 Error of Fan Drive Board
FF Compressor 5 Current Sensor Error b1 Outdoor Ambient Temperature Sensor Error H1 Malfunction of Fan Drive Board
FH Compressor 1 Current Sensor Error b2 Defrosting Temperature Sensor 1 Error H2 Protection of Fan Drive Board Power Supply
FJ Compressor 6 Current Sensor Error b3 Defrosting Temperature Sensor 2 Error

TABLE OF ERROR CODES FOR INDOOR UNIT

Error Code Content Error Code Content Error Code Content
L0 Indoor Unit Error LF Shunt Valve Setting Error d9 Jumper Cap Error
L1 Indoor Fan Protection LH Low Air Quanlity Warning dA Indoor Unit Hardware Address Error
L2 E-heater Protection LJ Wrong Setting ofFunction DIP Switch db Special Code:Field Debugging Code
L3 Water Full Protection LP Zero-crossing malfunction of PG motor dC Capacity DIP Switch Setting Error
L4 Wired Controller Power Supply Error LU Inconsistent Branch of Group-controlled Indoor Units in Heat Recovery System dE Indoor Unit CO2 Sensor Error
L5 Anti-Frosting Protection d1 Indoor Unit PC-Board Error dH Wired Controller PC-Board Error
L7 No Master Indoor Unit Error d3 Ambient Temperature Sensor Error dL Outlet Air Temperature Sensor Error
L8 Power Insufficiency Protection d4 Inlet Pipe Temperature Sensor Error dn Swing AssemblyError
L9 Quantity Of Group Control Indoor Units Setting Error d5 Malfunction of middle tube temperature sensor y7 Fresh Air Inflow Temperature Sensor Error
LA Indoor Units Incompatibility Error d6 Outlet Pipe TemperatureSensor Error y8 Indoor Air Box Sensor Error
Lb Inconsistency of Group-controlled Indoor Units in Reheat Dehumidification System d7 Humidity Sensor Error y9 Outdoor AirBox Sensor Error
LC Outdoor-Indoor Incompatibility Error d8 Water Temperature Abnormality

TABLE OF DEBUGGING CODES

Error Code Content Error Code Content Error Code Content
U2 Outdoor Unit Capacity Code/Jumper Cap Setting Error UL Emergency Operation DIP switch setting of the compressor is wrong CE Communication Failure Between Mode Exchanger and Indoor Unit
U3 Phase Sequence Protection of Power Supply C0 Communication between indoor unit and outdoor unit and the communication between indoor unit and wired controller have malfunction CF Error of Multiple Master Indoor Unit
U4 Protection of Lack of Refrigerant C2 Communication error between master control and inverter compressor drive CH Rated capacity is too high.
U5 Wrong Address of Compressor Drive Board C3 Communication error between master control and inverter fan motor drive CJ System addresses is incompatible.
U6 Valve Abnormal Alarm C4 Error of Lack of Indoor Unit CL Rated capacity is too low.
U8 Indoor Unit Tube Malfunction C5 Alarm of Indoor Unit Project Number Collision Cn Indoor and Outdoor NetworkError of Mode Exchanger
U9 Outdoor Unit Tube Malfunction C6 Alarm of Wrong Number of Outdoor Unit CP Error of Multiple Master Wired Controller
UC Master indoor unit is successfully set C7 Mode Exchanger Communication Error CU Communication Error between Indoor Unit and Remote Receiver
UE Refrigerant Charging is ineffective Cb Outflow of Units IPAddress Cy CommunicationError of No Master in Mode Exchanger
UF Indoor Unit Identification Error of Mode Exchanger Cd CommunicationFailure Between Mode Exchanger and Outdoor Unit

TABLE OF STATUS CODES

Error Code Content Error Code Content Error Code Content
A0 Unit is waiting for debugging A8 Vacuum-pumping Mode AJ Filter Clean Reminder
A1 Check the compressor operation parameters Ab Emergency Stop AU Remote Urgent Stop
A2 After-sales Refrigerant Reclaim Ad Operation Restriction n3 Compulsory defrosting
A3 Defrosting AC Cooling qE EVI Operating Mode
A4 Oil return AF Fan
A5 Online Testing AH Heating

{tab title=»SHCR Error Codes» class=»red»}

SHCR Error Codes

NO. LED1
(GREEN)
LED2
(RED)
LED3
(RED)
Status Trouble Shooting
1 On Off Off Cooling mode — normal operation N/A
2 On On Off Heating mode — normal operation N/A
3 On On On Defrosting mode — ongoing N/A
4 On/On
(AC/HP)
Off/On
(AC/HP)
Blinks 3 times/ 5 seconds Outdoor defrost temperature sensor failure Check connectivity or resistance of this sensor, or replace with a new sensor.
5 On Off Blinks 1 times/ 5 seconds Cooling Mode, High Pressure Protection is ON. The whole unit stops working until the problem is cleared, or power is turned off, and then restored, or another unit function is selected. Check possible causes:
Mechanical or refrigerant blockage at the filter/drier.
Too much refrigerant.
4-way valve is damaged.
Faulty TEV or others.
Electrical wiring connection is faulty.
Component is damaged.
Or switch Unit funtion.
6 On Off Blinks 2 times/ 5 seconds Cooling Mode, Low Pressure Protection is ON. The whole unit stops working until the problem is cleared, or power is turned off, and then restored, or another unit function is selected. Check possible causes:
Refrigerant is very low
4-way valve is damaged.
Faulty TEV or others.
Electrical wiring connection is faulty.
Component is damaged.
Or switch Unit funtion.
7 On On Blinks 1 times/ 5 seconds Heating Mode, High Pressure Protection is ON. The whole unit stops working until the problem is cleared, or power is turned off, and then restored, or another unit function is selected. Check possible causes:
Mechanical or refrigerant blockage at the filter/drier.
Too much refrigerant.
4-way valve is damaged.
Faulty TEV or others.
Electrical wiring connection is faulty.
Component is damaged.
Or switch Unit funtion.
8 On On Blinks 2 times/ 5 seconds Heating Mode, Low Pressure Protection is ON. The whole unit stops working until the problem is cleared, or power is turned off, and then restored, or another unit function is selected. Check possible causes:
Refrigerant is very low
4-way valve is damaged.
Faulty TEV or others.
Electrical wiring connection is faulty.
Component is damaged.
Or switch Unit funtion.

{tab title=»PTAC Systems» class=»red»}

PTAC Systems

Malfunction Possible Causes
Indoor ambient temperature sensor is open/short circuited
  1. The wiring terminal between indoor ambient temperature controller is loosened or has poor contact
  2. There is a short circuit due to the trip-over of the parts on the controller
  3. Indoor ambient temperature sensor is damaged (Please check it by referring to the resistance table for temperature sensor)
  4. Main board is broken
Indoor evaporator temperature sensor is open/short circuited
  1. The wiring terminal between the indoor evaporator temperature sensor and controller is loose or has poor contact
  2. There’s a short circuit due to trip-over of the parts on the controller
  3. Indoor evaporator temperature sensor is damaged
  4. Main board is broken
Outdoor ambient temperature sensor is open/short circuited
  1. The wiring terminal between the outdoor ambient temperature sensor and controller is loose or has poor contact
  2. There’s a short circuit due to trip-over of the parts on the controller
  3. Outdoor ambient temperature sensor is damaged. (Please check it by referring to the resistance table for temperature sensor)
  4. Main board is broken
Low temperature prevention protection
  1. Indoor ambient temperature is lower than 40 °F (5 °C) continuously
  2. Indoor ambient temperature sensor is damaged
  3. Main board is broken

PTAC Series 0 Error Codes

Protective Auto Diagnostics

Failure code Content of defect
E2 Indoor temperature sensor failure
E3 Indoor coil temperature sensor failure
E4 High temperature protection of air outlet
E5 Outdoor coil temperature sensor failure
E8 Overheating protection/defrosting
E9 High temperature protection of outdoor coil

{/tabs}

Chillers are complex systems that need to maintain an appropriate balance of pressure to function effectively. Any pressure anomalies, such as high pressure, can lead to operational issues and efficiency loss. Here, we explore some common causes of high pressure in chillers, along with recommended solutions.

In Air-cooled Chiller

An air-cooled chiller condenser is blown by a fan to dissipate heat, and the causes of high-pressure failures are:

1. Inadequate Condenser Function or High Ambient Temperature

In this scenario, heat dissipation from the condenser is inefficient, meaning the heat generated within the refrigeration cycle can’t be effectively removed. This failure can trigger a high-pressure alarm.

Solution: Inspect the fan for any mechanical issues and clear any dust or debris around the fan cover. After the system is powered down, consider cleaning it with compressed air or a water gun to enhance cooling efficiency.

2. Condenser Blockage

Blockage in the condenser impedes the condensation of high-pressure refrigerant gas within the system. This blockage leads to gas build-up, prompting a high-pressure alarm.

Solution: Clean and decontaminate the condenser. It’s advisable to contact the manufacturer for detailed guidance on the cleaning procedure to prevent damaging the unit.

air-cooled blocked condenser

3. Air Entrapment in the System

This issue typically occurs in newly installed machines or after compressor maintenance, where air gets mixed in with the refrigeration system. The trapped air can’t be condensed and remains in the condenser, leading to a high-pressure alarm.

Solution: Open the air separation valve, exhaust port, or condenser inlet/outlet to vent the trapped air.

4. Excess Refrigerant in the System

Overcharging the system with refrigerant can yield a similar effect as air entrapment. If too much refrigerant is introduced, it can’t fully condense into liquid form. This excess refrigerant occupies a large section of the condensing pipe, reducing the condensing effect and increasing the pressure.

Solution: Carefully vent some refrigerant from the low-pressure side until the system reaches its optimal pressure.

refrigerants

5. Expansion Valve with Insufficient Opening or Damage

The expansion valve is crucial for converting high-pressure liquid refrigerant into a vapor state. If the valve opening is too small, it can create high pressure at the condenser’s front side.

Solution: Gradually increase the expansion valve’s opening to reduce pressure. If the valve is damaged, it may need replacement.

expansion valve

In Water-cooled Chiller

Water-cooled chillers are intricate systems with high-pressure alarms that signal issues primarily related to the cooling water system. Below, we discuss some common causes of high pressure in water-cooled chillers, along with the recommended corrective actions:

1. Cooling Water Valve is Closed

In a water-cooled unit, a cooling water tower supplies circulating cooling water. If the cooling water valve isn’t open, the cooling water won’t circulate, and the chiller can’t receive the supply.

Solution: Open the cooling water valve to allow circulation.

water fow monitor

2. Insufficient Cooling Water Flow or Excessive Cooling Water Temperature

Both these conditions hinder heat dissipation, preventing the refrigerant’s temperature from being lowered, which in turn triggers a high-pressure alarm.

Solution: Verify that the size of the installed piping matches the chiller’s size. Check if the pump is functioning correctly and if the water valve is fully open.

high temperature

3. Cooling Water Tower Malfunction

A high-pressure alarm can be triggered if the cooling tower fails, interrupting the circulation and supply of cooling water to the chiller.

Solution: Inspect the cooling tower for any operational issues or defects.

4. Water Scale Accumulation

Water-cooled chillers operating for extended periods without maintenance can accumulate scale and other debris on the tube wall. This accumulation hampers the condenser’s effectiveness.

Solution: Consider hiring a professional descaling company to clean the chiller and remove the water scale.

water-cooled condenser scale

5. Overfilled Refrigerant

Overfilling with refrigerant is similar to the issue of air entrapment. Excessive refrigerant can’t condense into liquid form, occupies a significant part of the condensing pipe area, reducing condensing effectiveness, and consequently, raising the pressure.

Solution: Gradually vent some refrigerant from the low-pressure side to reach the system’s optimal pressure.

6. Expansion Valve Malfunction or Inadequate Opening

The expansion valve throttles the high-pressure liquid refrigerant into a vapor state. If the valve opening is too small, it can create high pressure at the condenser’s front side.

Solution: Gradually increase the expansion valve’s opening. If the valve is damaged, consider replacing it.

In summary, high-pressure alarms in water-cooled chillers can arise from a variety of causes, requiring careful and systematic troubleshooting. Always ensure qualified professionals perform any maintenance or adjustments to the chiller system.

For information on troubleshooting low-pressure alarms, please refer to our related guide here.

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