Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).
Check printing results
Call for service.
Call for service.
После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке.
Проверьте загруженные данные перед повтором печати.
Проверьте количество бумаги.
Exchange for the compatible paper to HP-GL/2.
The memory is full.
Check if there is the non-image area of the print. Verify the transmitted data before reprinting.
The memory is full.
The memory is full.
The parameter is out of range.
Verify the transmitted data before reprinting.
This command is not supported.
Delete unwanted data
Delete unneeded jobs stored in Personal Boxes.
Now printing without saving data.
Delete unneeded jobs stored in Personal Boxs.
Prepare to replace the ink.
Renew the C ink tank
Prepare to replace the ink.
Renew the M ink tank.
Prepare to replace the ink.
Renew the Y ink tank.
Prepare to replace the ink.
Renew the MBK ink tank.
Prepare to replace the ink.
Renew the BK ink tank.
Replace the ink tank.
Renew the C ink tank.
Replace the ink tank.
Renew the M ink tank.
Replace the ink tank.
Renew the Y ink tank.
Replace the ink tank.
Renew the MBK ink tank.
Replace the ink tank.
Renew the BK ink tank.
Check ink tank.
Attach the C ink tank.
Check ink tank.
Attach the M ink tank.
Check ink tank.
Attach the Y ink tank.
Check ink tank.
Attach the MBK ink tank.
Check ink tank.
Attach the BK ink tank.
Check the media size check. Change the media size.
Delete unwanted data.
Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk.
Press Online to clear error.
Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead.
Lift the release lever and reload the paper.
Check the leading end of paper. Reload the paper.
Lift the release lever and align leading edge with orange line.
Check the sheet length. Check to see if paper has not jammed.
Lift the release lever and reload the paper.
Check the right edge of paper. Check the paper type.
Lift the release lever and reload the paper.
Check the left edge of paper.
Check the paper type.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger.
Replace with A4/Letter or any larger-sized paper.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger.
Replace with A3/11″x17″ or any larger-sized paper.
Lift the release lever and replace roll with 10 in. wide or larger roll.
Replace with roll media at least 10 inches in width.
Remove paper and press Load/Eject.
Remove the paper jam and reload the paper.
Lift the release lever and reload paper.
Reload the paper.
Check supported paper sizes.
Replace with larger-sized paper.
Check supported paper sizes.
Replace with smaller-sized paper.
Press Online to clear the error.
Replace with adjustable media.
Lift the release lever.
Correct the skew in the paper and reload it.
Reload paper.
Reload the paper
Press Load/Eject and reload the paper.
Reload the paper
Lift the release lever and reload the paper.
Reload the roll media.
Press Online to clear the error.
Check to see if paper has not jammed.
Press Load/Eject and load sheets.
Load cut sheets at the paper tray port.
Press OK, remove the sheets, and load a roll.
Replace with roll media.
Press Load/Eject and load a roll.
Load roll media.
Turn printer off and install roll feed unit.
Install the roll media unit.
Lift the release lever and replace the roll.
Renew the supply of roll media.
Press Load/Eject and reload the paper.
Check the type of paper that can be fed and reload the paper.
Press Load/Eject and remove the roll.
Load cut sheets at the paper tray port.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the cutter unit.
03130031-2E14
Turn off printer, wait, then turn on again.
Replace the main controller PCB
03130031-2E16
Turn off printer, wait, then turn on again.
Check the mist fan.
03130031-2E17
Turn off printer, wait, then turn on again.
Check the suction fan.
03130031-2E20
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E22
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E25
Turn off printer, wait, then turn on again.
Check the carriage unit. Check the linear encoder for smears.
03130031-2E26
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E27
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E1F
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E2A
Turn off printer, wait, then turn on again.
Check the feed roller encoder and surrounding part. Check to see if paper has not jammed.
03130031-2E29
Turn off printer, wait, then turn on again.
Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer.
03130031-2E2E
Turn off printer, wait, then turn on again.
Check the roll feed unit.
03130031-4027
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E13
Turn off printer, wait, then turn on again.
03130031-2F32
Turn off printer, wait, then turn on again.
Replace the multi sensor unit.
03130031-2F3A
Turn off printer, wait, then turn on again.
Check the ink supply unit.
03130031-2F3B
Turn off printer, wait, then turn on again.
Remove the ink tanks and then reload them. Check the main controller PCB.
03130031-2F70
Turn off printer, wait, then turn on again.
03130031-2F71
Turn off printer, wait, then turn on again.
03130031-2F72
Turn off printer, wait, then turn on again.
03130031-260E
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts. Replace the main controller PCB.
03130031-2618
Turn off printer, wait, then turn on again.
Check the power supply unit.
03130031-260F
Turn off printer, wait, then turn on again.
Turn off printer and check roll feed unit
Replace the roll feed unit.
Turn off printer, wait a while, then turn it on again.
Transmit valid ROM data.
Turn off printer, wait a while, then turn it on again.
Verify the validity of MID data before transferring it.
03130031-2F2B
Turn off printer, wait, then turn on again.
Open top cover and replace the printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
03800500-2F40
Turn off printer, wait, then turn on again.
Проверьте блок очистки печатающей головки и окружающие детали.
Проверьте датчик управления головкой и окружающие детали.
Убедитесь, что печатающая головка установлена правильно.
Если визуально все чисто и корректно подключено, нужно пробовать:
Заменить датчик управления головкой.
Заменить главную плату контроллера.
Замените печатающую головку.
Замените каретку.
03800500-2F2F
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
03800500-2F30
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
Press OK and replace ink tank.
Renew the Bk ink tank
Press OK and replace ink tank.
Renew the Y ink tank
Press OK and replace ink tank.
Renew the M ink tank
Press OK and replace ink tank.
Renew the C ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a valid Bk ink tank
Press OK and replace ink tank.
Replace with a valid Y ink tank
Press OK and replace ink tank.
Replace with a valid M ink tank
Press OK and replace ink tank.
Replace with a valid C ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and check ink tank.
Install a Bk ink tank
Press OK and check ink tank.
Install a Y ink tank
Press OK and check ink tank.
Install a M ink tank
Press OK and check ink tank.
Install a C ink tank
Press OK and check ink tank.
Install a MBk ink tank
Press OK and check ink tank.
Install a MBk ink tank
Turn off printer, wait a while, and turn it on again.
Close the top cover and turn on the printer again.
Turn off printer, wait a while, and turn it on again.
Close the ink tank cover and turn on the printer again.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Cartridge capacity.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Check roll position.
Online: Print Load/Eject:
Change Paper
Check to see if a borderless printing spacer is installed. Reload the paper.
Check paper size setting.
Online: Print
Load/Eject: Change Paper
Check the paper size. Change the paper size.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Renew the supply of roll media.
Lift the release lever and reload the paper.
Cut paper manually. Check the cutter.
Press Online to clear the error.
Check the multi sensor.
Check the head management sensor.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Exchange for the compatible paper to HP-GL/2 before reprinting.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Delete unneeded jobs stored in Personal Boxes.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Press OK to reformat
Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted.
Restart the printer. Only the corrupted files will be deleted, and the printer will restart.
Turn off printer, wait, then turn on again.
Check the head management sensor. Replace the head management sensor. Replace the printhead.
Turn off printer, wait, then turn on again.
Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit.
Install printhead.
Install the printhead.
Replace the printhead.
Check the maintenance cartridge.
Install the maintenance cartridge.
Lift the release lever and reload the paper.
Check the cutter unit and surrounding part. Replace the cutter.
Renew the supply of roll media.
Manually rewind roll all the way and press OK.
Check the pick-up unit and roll media. Check to see if paper has not jammed.
Load cut sheets at the paper tray port.
Check the media size. Change the media size.
Confirm usage cond. of the paper.
Reload the paper.
Reload the roll media.
Canon iPF605
Ошибка ПГ
| Сообщение #1
Отправлено 06 марта 2014 — 10:31
Добрый день.
После промывки ПГ на Canon IPF605 м/мускулом эффекта не получил.(наверное плохо чистил?)
Ошибка — 03800500-2827
В сервисмоде тест дюз проходит нормально (фотку выложу позже — админ всё блокирует).
Так же при входе в сервисный режим для очистки «памперса» постоянно сигнализирует Message.(не могу никак сбросить).
Вопрос спецам:
1 Если в сервисмоде тест дюз проходит — что посоветуете — мыть ещё раз или новую ПГ(ей год или около)
2 Как избавиться от моргающего Message в сервисном режиме?
3 Может ли такое сообщение сигнализировать на малый уровень чернил Y и M?
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0
| Сообщение #2
Отправлено 06 марта 2014 — 18:25
Don
benifer сказал:
1 Если в сервисмоде тест дюз проходит — что посоветуете — мыть ещё раз или новую ПГ(ей год или около)
Если ПГ год, то менять.
Epson SC-P600, Epson Stylus Photo 1410, epson L800, epson L805, HP Officejet Pro X476dw, HP Officejet Pro X576dw, IPF605, Canon Maxify MG5440, FUJI FRONTIER 500, DNP DS40
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| Сообщение #3
Отправлено 06 марта 2014 — 20:03
benifer
Жалко что долго ПГ не живут.
Фото обещанное приложил.
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| Сообщение #4
Отправлено 07 марта 2014 — 12:45
Freeman Pro.
ПГ заменить надо. На черном проблема с дешифратором(верхний левый прямоугольник). Это лечится только заменой ПГ.
Цветные мелки — широкоформатная печать из нашего детства.
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| Сообщение #5
Отправлено 07 марта 2014 — 13:24
localhost
ПГ — это расходный материал в сем аппарате.
В принципе, я считал — он может принести хорошую прибыль, учитывая его сумасшедшую скорость и ресурс одной ПГ. Эта прибыль значительно превышает стоимость ПГ (15 000).
Canon EOS 500D + 18-55 IS II + 50 mm STM + YoungNuo SpeedLite YN565 EX II, EPSON L800 + Hongsam
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1
| Сообщение #6
Отправлено 14 марта 2014 — 07:31
Don
localhost сказал:
Эта прибыль значительно превышает стоимость ПГ (15 000).
При определённом объёме прибыль значительно превышает стоимость всего плоттера. Но если он по большей части простаивает, то головка выходит дополнительным расходом.
Epson SC-P600, Epson Stylus Photo 1410, epson L800, epson L805, HP Officejet Pro X476dw, HP Officejet Pro X576dw, IPF605, Canon Maxify MG5440, FUJI FRONTIER 500, DNP DS40
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| Сообщение #7
Отправлено 14 марта 2014 — 17:12
localhost
Don, ну да.) Я не стал уточнять, т.к. не люблю делится бизнес-идеями, которые мне самому интересны) Действительно, эта хреновина за счёт своей скорости способна принести денег больше, чем какой-нибудь EPSON и HP с надёжной головой, но в 5-10 раз медленнее и при этом дороже.
Don сказал:
Но если он по большей части простаивает, то головка выходит дополнительным расходом.
А вот это уже интересный момент. Насколько я знаю, у этой ПГ определённый «запас прочности» в кв.м., то бишь ресурс, который она способна выработать при хорошем раскладе. Печати мало — значит и ресурс не расходуется, а значит и дешифратор не выгорит.
Или есть срок жизни ПГ во времени с начала эксплуатации?
Canon EOS 500D + 18-55 IS II + 50 mm STM + YoungNuo SpeedLite YN565 EX II, EPSON L800 + Hongsam
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| Сообщение #8
Отправлено 14 марта 2014 — 17:55
Don
localhost сказал:
Или есть срок жизни ПГ во времени с начала эксплуатации?
Как правило один год.
Epson SC-P600, Epson Stylus Photo 1410, epson L800, epson L805, HP Officejet Pro X476dw, HP Officejet Pro X576dw, IPF605, Canon Maxify MG5440, FUJI FRONTIER 500, DNP DS40
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0
| Сообщение #9
Отправлено 15 марта 2014 — 07:01
localhost
Ну за год уж можно на ПГ заработать с него, всяко-разно.
Canon EOS 500D + 18-55 IS II + 50 mm STM + YoungNuo SpeedLite YN565 EX II, EPSON L800 + Hongsam
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0
| Сообщение #10
Отправлено 09 марта 2015 — 10:26
Багама
Добрый день!После промывки и установки печатающей головки на плоттер Canon ipf610. Выдает «Аппаратная ошибка» 03130013-2F1F Выключите,включите через определённое время. При повторном включении тоже самое! ставлю вторую ПГ тоже самое! До промыки 1ая ПГ выдавала «Аппаратная ошибка 03800500-2F2F» и можно было через onlain печатать. Дополнительно сообщаю плоттер 2009года выпуска.Version 01.35. Отсутствовала 70 процентов дюз синего цвета,катриджи использовались оригиналы. Плоттер используется редко,но в каждые 3 дня распечатывалась «Тест дюз». И Возможно попадание воздуха в шлейф.Заранее благодарен!
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0
| Сообщение #11
Отправлено 28 марта 2015 — 07:51
Багама
Добрый день!После промывки и установки печатающей головки на плоттер Canon ipf610. После включения ПГ из парковки передвигается на 1/4 пути влево, остановливается и выдает «Аппаратная ошибка» 03130031-2F1F Выключите,и включите снова. При повторном включении тоже самое опять ПГ продвигается на 1/4 и.т.д,за 4 вкл. ПГ доходит до крайнее левое положение и стукается куда-то и там паркуется. Вошел в сервисный режим, при попытке распечатать принтер выдает «Аппаратная ошибка» 03130031-2F13! ставлю вторую ПГ тоже самое! До промыки 1ая ПГ выдавала «Аппаратная ошибка 03800500-2F2F» и можно было через onlain печатать. Дополнительно сообщаю плоттер 2009года выпуска.Version 01.35. Отсутствовала 70 процентов дюз синего цвета,катриджи использовались оригиналы. Плоттер используется редко,но в каждые 3 дня распечатывалась «Тест дюз». И Возможно попадание воздуха в шлейф. Просьба помочь возмездно или безвозмездно.Заранее благодарен!
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Модераторы: KOT, Женька 116
Добрый день.
Подтолкните в нужную сторону.
Первоначально выпал в ошибку 03800500-2F30. Поставили новую голову результата не дало. На просторах интернета нашли информацию о head management sensor unit. Заменили Canon QM4-3246-000000 | QM4-2767-000000 | QM3-5956-000000 Original ДАТЧИК ПРОВЕРКИ сопел. При очистке головки когда идет проверка сопел выпадает в ошибку 03800500-2F30. Из сервисного режима проверку дюз печатает.
gallery/image.php?album_id=117&image_id=3424
Прошивка 1.41
В сервисе пробовали отключать HEAD DOT INF (включение/выключение обнаружения неисправностей сопел) результата ноль.
-
Сергей Булдаков
- Осматривается
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Мистер Пропер » Вт мар 19, 2019 7:57 pm
сервис мануал читать бесполезно, там нет нужной инфы. По факту, замкнуло бошку, сгорела плата. Проверить легко, берем мультиметр, звоним предохранители на плате, если один из них дохлый, а он там дохлый, то плату и бошку в утиль, можно считать что и весь аппарат, новый дешевле будет. В следующий раз будут думать как совместимку лить.
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Мистер Пропер
- Держал тонер в руках
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Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).
Check printing results
Call for service.
Call for service.
После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке.
Проверьте загруженные данные перед повтором печати.
Проверьте количество бумаги.
Exchange for the compatible paper to HP-GL/2.
The memory is full.
Check if there is the non-image area of the print. Verify the transmitted data before reprinting.
The memory is full.
The memory is full.
The parameter is out of range.
Verify the transmitted data before reprinting.
This command is not supported.
Delete unwanted data
Delete unneeded jobs stored in Personal Boxes.
Now printing without saving data.
Delete unneeded jobs stored in Personal Boxs.
Prepare to replace the ink.
Renew the C ink tank
Prepare to replace the ink.
Renew the M ink tank.
Prepare to replace the ink.
Renew the Y ink tank.
Prepare to replace the ink.
Renew the MBK ink tank.
Prepare to replace the ink.
Renew the BK ink tank.
Replace the ink tank.
Renew the C ink tank.
Replace the ink tank.
Renew the M ink tank.
Replace the ink tank.
Renew the Y ink tank.
Replace the ink tank.
Renew the MBK ink tank.
Replace the ink tank.
Renew the BK ink tank.
Check ink tank.
Attach the C ink tank.
Check ink tank.
Attach the M ink tank.
Check ink tank.
Attach the Y ink tank.
Check ink tank.
Attach the MBK ink tank.
Check ink tank.
Attach the BK ink tank.
Check the media size check. Change the media size.
Delete unwanted data.
Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk.
Press Online to clear error.
Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead.
Lift the release lever and reload the paper.
Check the leading end of paper. Reload the paper.
Lift the release lever and align leading edge with orange line.
Check the sheet length. Check to see if paper has not jammed.
Lift the release lever and reload the paper.
Check the right edge of paper. Check the paper type.
Lift the release lever and reload the paper.
Check the left edge of paper.
Check the paper type.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger.
Replace with A4/Letter or any larger-sized paper.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger.
Replace with A3/11″x17″ or any larger-sized paper.
Lift the release lever and replace roll with 10 in. wide or larger roll.
Replace with roll media at least 10 inches in width.
Remove paper and press Load/Eject.
Remove the paper jam and reload the paper.
Lift the release lever and reload paper.
Reload the paper.
Check supported paper sizes.
Replace with larger-sized paper.
Check supported paper sizes.
Replace with smaller-sized paper.
Press Online to clear the error.
Replace with adjustable media.
Lift the release lever.
Correct the skew in the paper and reload it.
Reload paper.
Reload the paper
Press Load/Eject and reload the paper.
Reload the paper
Lift the release lever and reload the paper.
Reload the roll media.
Press Online to clear the error.
Check to see if paper has not jammed.
Press Load/Eject and load sheets.
Load cut sheets at the paper tray port.
Press OK, remove the sheets, and load a roll.
Replace with roll media.
Press Load/Eject and load a roll.
Load roll media.
Turn printer off and install roll feed unit.
Install the roll media unit.
Lift the release lever and replace the roll.
Renew the supply of roll media.
Press Load/Eject and reload the paper.
Check the type of paper that can be fed and reload the paper.
Press Load/Eject and remove the roll.
Load cut sheets at the paper tray port.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the cutter unit.
03130031-2E14
Turn off printer, wait, then turn on again.
Replace the main controller PCB
03130031-2E16
Turn off printer, wait, then turn on again.
Check the mist fan.
03130031-2E17
Turn off printer, wait, then turn on again.
Check the suction fan.
03130031-2E20
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E22
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E25
Turn off printer, wait, then turn on again.
Check the carriage unit. Check the linear encoder for smears.
03130031-2E26
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E27
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E1F
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E2A
Turn off printer, wait, then turn on again.
Check the feed roller encoder and surrounding part. Check to see if paper has not jammed.
03130031-2E29
Turn off printer, wait, then turn on again.
Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer.
03130031-2E2E
Turn off printer, wait, then turn on again.
Check the roll feed unit.
03130031-4027
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E13
Turn off printer, wait, then turn on again.
03130031-2F32
Turn off printer, wait, then turn on again.
Replace the multi sensor unit.
03130031-2F3A
Turn off printer, wait, then turn on again.
Check the ink supply unit.
03130031-2F3B
Turn off printer, wait, then turn on again.
Remove the ink tanks and then reload them. Check the main controller PCB.
03130031-2F70
Turn off printer, wait, then turn on again.
03130031-2F71
Turn off printer, wait, then turn on again.
03130031-2F72
Turn off printer, wait, then turn on again.
03130031-260E
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts. Replace the main controller PCB.
03130031-2618
Turn off printer, wait, then turn on again.
Check the power supply unit.
03130031-260F
Turn off printer, wait, then turn on again.
Turn off printer and check roll feed unit
Replace the roll feed unit.
Turn off printer, wait a while, then turn it on again.
Transmit valid ROM data.
Turn off printer, wait a while, then turn it on again.
Verify the validity of MID data before transferring it.
03130031-2F2B
Turn off printer, wait, then turn on again.
Open top cover and replace the printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
03800500-2F40
Turn off printer, wait, then turn on again.
Проверьте блок очистки печатающей головки и окружающие детали.
Проверьте датчик управления головкой и окружающие детали.
Убедитесь, что печатающая головка установлена правильно.
Если визуально все чисто и корректно подключено, нужно пробовать:
Заменить датчик управления головкой.
Заменить главную плату контроллера.
Замените печатающую головку.
Замените каретку.
03800500-2F2F
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
03800500-2F30
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
Press OK and replace ink tank.
Renew the Bk ink tank
Press OK and replace ink tank.
Renew the Y ink tank
Press OK and replace ink tank.
Renew the M ink tank
Press OK and replace ink tank.
Renew the C ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a valid Bk ink tank
Press OK and replace ink tank.
Replace with a valid Y ink tank
Press OK and replace ink tank.
Replace with a valid M ink tank
Press OK and replace ink tank.
Replace with a valid C ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and check ink tank.
Install a Bk ink tank
Press OK and check ink tank.
Install a Y ink tank
Press OK and check ink tank.
Install a M ink tank
Press OK and check ink tank.
Install a C ink tank
Press OK and check ink tank.
Install a MBk ink tank
Press OK and check ink tank.
Install a MBk ink tank
Turn off printer, wait a while, and turn it on again.
Close the top cover and turn on the printer again.
Turn off printer, wait a while, and turn it on again.
Close the ink tank cover and turn on the printer again.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Cartridge capacity.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Check roll position.
Online: Print Load/Eject:
Change Paper
Check to see if a borderless printing spacer is installed. Reload the paper.
Check paper size setting.
Online: Print
Load/Eject: Change Paper
Check the paper size. Change the paper size.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Renew the supply of roll media.
Lift the release lever and reload the paper.
Cut paper manually. Check the cutter.
Press Online to clear the error.
Check the multi sensor.
Check the head management sensor.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Exchange for the compatible paper to HP-GL/2 before reprinting.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Delete unneeded jobs stored in Personal Boxes.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Press OK to reformat
Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted.
Restart the printer. Only the corrupted files will be deleted, and the printer will restart.
Turn off printer, wait, then turn on again.
Check the head management sensor. Replace the head management sensor. Replace the printhead.
Turn off printer, wait, then turn on again.
Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit.
Install printhead.
Install the printhead.
Replace the printhead.
Check the maintenance cartridge.
Install the maintenance cartridge.
Lift the release lever and reload the paper.
Check the cutter unit and surrounding part. Replace the cutter.
Renew the supply of roll media.
Manually rewind roll all the way and press OK.
Check the pick-up unit and roll media. Check to see if paper has not jammed.
Load cut sheets at the paper tray port.
Check the media size. Change the media size.
Confirm usage cond. of the paper.
Reload the paper.
Reload the roll media.
Display message
Printhead error
Open top cover and replace the right
printhead.
Right printhead error.
Open top cover and replace the right
printhead.
Left printhead error.
Open top cover and replace the left
printhead.
Execute printhead cleaning.
If this message is still displayed, replace
the printhead.
Execute printhead cleaning.
If this message is still displayed, replace
the printhead.
Printing stopped.
Hardware error.
03800500-2F2F
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F30
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F31
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F40
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F41
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F42
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F43
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F44
Turn off printer, wait, then turn on again.
Hardware error.
03800500-2F47
Turn off printer, wait, then turn on again.
Clean right P Head
Press Online to clear error.
Code*
Condition detected
03800400-2803
Printhead EEPROM error
03800401-2803
Printhead1EEPROM error
03800402-280B
Printhead2 EEPROM error
03800500-280C
Printhead found to have many non-
discharging nozzles during a non-
discharging inspection (printing paused)
03800500-2827
Printhead found to have many non-
discharging nozzles during a non-
discharging inspection (printing stopped)
03800500-2F2F
The non-discharge of the EVEN or ODD
line (640-nozzles) is detected the 320-
nozzles or more.
03800500-2F30
Detectable area failure (when adjusting the
position of non-discharging nozzle)
The gap of detection position of nozzle
both ends is big.
03800500-2F31
Non-discharge detection optical axis error Check the head management sensor.
03800500-2F40
The non-discharge of all colors and chips
(A/B, EVEN/ODD) and nozzles is
detected.
03800500-2F41
About all chips and nozzles of one color,
the non-discharge is detected.
03800500-2F42
About single line (A or B) and all nozzles
(1280-nozzles) of one color, the non-
discharge is detected.
03800500-2F43
About single chip (A or B, EVEN or ODD)
and all nozzles (640-nozzles) of one color,
the non-discharge is detected.
03800500-2F44
The non-discharge of the EVEN or ODD
line (640-nozzles) is detected.
03800500-2F47
Head management sensor failure
The APCCHK signal of head management
sensor is out of range.
03800501-280D
Printhead1 non-discharge detection error
Action
Replace printhead.
Replace the right printhead.
Replace the left printhead.
Clean the printhead.
Identify the nozzles in a nozzle check pattern.
Replace the printhead.
Clean the printhead. Identify the nozzles in a nozzle
check pattern.
Replace the printhead.
Check the head management sensor and surrounding
parts.
Check that the printhead is installed correctly.
Replace the head management sensor.
Replace the printhead.
Check the ink tube unit and surrounding parts.
Check the purge unit and surrounding parts.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Replace the head management sensor.
Replace the printhead.
Check the ink tube unit and surrounding parts.
Check the purge unit and surrounding parts.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the head management sensor.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and
surrounding parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and surrounding
parts.
Check the flexible cable unit and surrounding parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and surrounding
parts.
Check that the printhead is installed correctly.
Replace the main controller PCB.
Replace the printhead.
Replace the carriage unit.
Check the head management sensor and surrounding
parts.
Replace the head management sensor.
Replace the main controller PCB.
Clean the printhead.
Identify the nozzles in a nozzle check pattern.
Replace the right printhead.
Chapter 6
6-11