Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).
Check printing results
Call for service.
Call for service.
После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке.
Проверьте загруженные данные перед повтором печати.
Проверьте количество бумаги.
Exchange for the compatible paper to HP-GL/2.
The memory is full.
Check if there is the non-image area of the print. Verify the transmitted data before reprinting.
The memory is full.
The memory is full.
The parameter is out of range.
Verify the transmitted data before reprinting.
This command is not supported.
Delete unwanted data
Delete unneeded jobs stored in Personal Boxes.
Now printing without saving data.
Delete unneeded jobs stored in Personal Boxs.
Prepare to replace the ink.
Renew the C ink tank
Prepare to replace the ink.
Renew the M ink tank.
Prepare to replace the ink.
Renew the Y ink tank.
Prepare to replace the ink.
Renew the MBK ink tank.
Prepare to replace the ink.
Renew the BK ink tank.
Replace the ink tank.
Renew the C ink tank.
Replace the ink tank.
Renew the M ink tank.
Replace the ink tank.
Renew the Y ink tank.
Replace the ink tank.
Renew the MBK ink tank.
Replace the ink tank.
Renew the BK ink tank.
Check ink tank.
Attach the C ink tank.
Check ink tank.
Attach the M ink tank.
Check ink tank.
Attach the Y ink tank.
Check ink tank.
Attach the MBK ink tank.
Check ink tank.
Attach the BK ink tank.
Check the media size check. Change the media size.
Delete unwanted data.
Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk.
Press Online to clear error.
Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead.
Lift the release lever and reload the paper.
Check the leading end of paper. Reload the paper.
Lift the release lever and align leading edge with orange line.
Check the sheet length. Check to see if paper has not jammed.
Lift the release lever and reload the paper.
Check the right edge of paper. Check the paper type.
Lift the release lever and reload the paper.
Check the left edge of paper.
Check the paper type.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger.
Replace with A4/Letter or any larger-sized paper.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger.
Replace with A3/11″x17″ or any larger-sized paper.
Lift the release lever and replace roll with 10 in. wide or larger roll.
Replace with roll media at least 10 inches in width.
Remove paper and press Load/Eject.
Remove the paper jam and reload the paper.
Lift the release lever and reload paper.
Reload the paper.
Check supported paper sizes.
Replace with larger-sized paper.
Check supported paper sizes.
Replace with smaller-sized paper.
Press Online to clear the error.
Replace with adjustable media.
Lift the release lever.
Correct the skew in the paper and reload it.
Reload paper.
Reload the paper
Press Load/Eject and reload the paper.
Reload the paper
Lift the release lever and reload the paper.
Reload the roll media.
Press Online to clear the error.
Check to see if paper has not jammed.
Press Load/Eject and load sheets.
Load cut sheets at the paper tray port.
Press OK, remove the sheets, and load a roll.
Replace with roll media.
Press Load/Eject and load a roll.
Load roll media.
Turn printer off and install roll feed unit.
Install the roll media unit.
Lift the release lever and replace the roll.
Renew the supply of roll media.
Press Load/Eject and reload the paper.
Check the type of paper that can be fed and reload the paper.
Press Load/Eject and remove the roll.
Load cut sheets at the paper tray port.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the cutter unit.
03130031-2E14
Turn off printer, wait, then turn on again.
Replace the main controller PCB
03130031-2E16
Turn off printer, wait, then turn on again.
Check the mist fan.
03130031-2E17
Turn off printer, wait, then turn on again.
Check the suction fan.
03130031-2E20
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E22
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E25
Turn off printer, wait, then turn on again.
Check the carriage unit. Check the linear encoder for smears.
03130031-2E26
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E27
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E1F
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E2A
Turn off printer, wait, then turn on again.
Check the feed roller encoder and surrounding part. Check to see if paper has not jammed.
03130031-2E29
Turn off printer, wait, then turn on again.
Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer.
03130031-2E2E
Turn off printer, wait, then turn on again.
Check the roll feed unit.
03130031-4027
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E13
Turn off printer, wait, then turn on again.
03130031-2F32
Turn off printer, wait, then turn on again.
Replace the multi sensor unit.
03130031-2F3A
Turn off printer, wait, then turn on again.
Check the ink supply unit.
03130031-2F3B
Turn off printer, wait, then turn on again.
Remove the ink tanks and then reload them. Check the main controller PCB.
03130031-2F70
Turn off printer, wait, then turn on again.
03130031-2F71
Turn off printer, wait, then turn on again.
03130031-2F72
Turn off printer, wait, then turn on again.
03130031-260E
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts. Replace the main controller PCB.
03130031-2618
Turn off printer, wait, then turn on again.
Check the power supply unit.
03130031-260F
Turn off printer, wait, then turn on again.
Turn off printer and check roll feed unit
Replace the roll feed unit.
Turn off printer, wait a while, then turn it on again.
Transmit valid ROM data.
Turn off printer, wait a while, then turn it on again.
Verify the validity of MID data before transferring it.
03130031-2F2B
Turn off printer, wait, then turn on again.
Open top cover and replace the printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
03800500-2F40
Turn off printer, wait, then turn on again.
Проверьте блок очистки печатающей головки и окружающие детали.
Проверьте датчик управления головкой и окружающие детали.
Убедитесь, что печатающая головка установлена правильно.
Если визуально все чисто и корректно подключено, нужно пробовать:
Заменить датчик управления головкой.
Заменить главную плату контроллера.
Замените печатающую головку.
Замените каретку.
03800500-2F2F
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
03800500-2F30
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
Press OK and replace ink tank.
Renew the Bk ink tank
Press OK and replace ink tank.
Renew the Y ink tank
Press OK and replace ink tank.
Renew the M ink tank
Press OK and replace ink tank.
Renew the C ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a valid Bk ink tank
Press OK and replace ink tank.
Replace with a valid Y ink tank
Press OK and replace ink tank.
Replace with a valid M ink tank
Press OK and replace ink tank.
Replace with a valid C ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and check ink tank.
Install a Bk ink tank
Press OK and check ink tank.
Install a Y ink tank
Press OK and check ink tank.
Install a M ink tank
Press OK and check ink tank.
Install a C ink tank
Press OK and check ink tank.
Install a MBk ink tank
Press OK and check ink tank.
Install a MBk ink tank
Turn off printer, wait a while, and turn it on again.
Close the top cover and turn on the printer again.
Turn off printer, wait a while, and turn it on again.
Close the ink tank cover and turn on the printer again.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Cartridge capacity.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Check roll position.
Online: Print Load/Eject:
Change Paper
Check to see if a borderless printing spacer is installed. Reload the paper.
Check paper size setting.
Online: Print
Load/Eject: Change Paper
Check the paper size. Change the paper size.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Renew the supply of roll media.
Lift the release lever and reload the paper.
Cut paper manually. Check the cutter.
Press Online to clear the error.
Check the multi sensor.
Check the head management sensor.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Exchange for the compatible paper to HP-GL/2 before reprinting.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Delete unneeded jobs stored in Personal Boxes.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Press OK to reformat
Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted.
Restart the printer. Only the corrupted files will be deleted, and the printer will restart.
Turn off printer, wait, then turn on again.
Check the head management sensor. Replace the head management sensor. Replace the printhead.
Turn off printer, wait, then turn on again.
Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit.
Install printhead.
Install the printhead.
Replace the printhead.
Check the maintenance cartridge.
Install the maintenance cartridge.
Lift the release lever and reload the paper.
Check the cutter unit and surrounding part. Replace the cutter.
Renew the supply of roll media.
Manually rewind roll all the way and press OK.
Check the pick-up unit and roll media. Check to see if paper has not jammed.
Load cut sheets at the paper tray port.
Check the media size. Change the media size.
Confirm usage cond. of the paper.
Reload the paper.
Reload the roll media.
Hardware error 03130031-2F26 is a carriage motion error. In this blog, you will learn how to troubleshoot this error. Please be sure to carefully follow the instructions, as any deviation may cause further (potentially expensive) damage.
What The Code Means
Error 2F26 displays a message on the printer that says «Power On Again Carriage Motion Error».
The longer explanation is «Carriage operation disabled. A PWM duty of 100% has lasted for 200 msec in a carriage operation. A collision has been detected in a carriage operation (with the speed predicted from the PWM output valve having a deviation of 25 ips or more from the actual speed».
Yea, that one confuses us too, and we are certified technicians.
Here are the actual causes:
- If the motor could not be run at all or has resulted in an error after moving by a slight distance.
- A mechanical load error may be suspected
- The motor or drive circuit may be at fault
- If the carriage has run more or less out of control and resulted in an error, the encoder sensor may be at fault
How To Fix It
Before trying anything, we always recommend lifting the top cover to be sure there are no paper jams, and the carriage is securely in place on the right side of the printer.
Once you have verified the above information, power cycle the printer.
If the error has cleared, you are finished with this troubleshoot.
Error Has Not Cleared
The possible causes can vary. Here are 4 scenarios:
- Heavy load to the carriage drive function — this is caused by dirt on the carriage shaft, not enough tension of the carriage belt, or a foreign object.
- Electrical trouble on the carriage drive function — caused by abnormal electrical signals or voltage, not connected properly between cable and connector, or trouble on the carriage motor.
- Trouble on the linear encoder strip — caused by dirt or a scratch on the linear encoder strip, the carriage belt does not sit properly or keep enough tension, or a crack on the flexible cable/not connected properly
- Trouble on the purge unit — can not unlock the carriage unit, capping sequence can not be done properly, or cannot detect the current condition of the purge unit.
Search Error Code Here
Easily Search For Individual Error Codes Using The Search Field Above. Contact Us If you are Having Difficulty Finding Your Code.
Check the following:
- Where the carriage unit is. There may be a defective purge unit if it is at the extreme left position.
- Check if the carriage unit moves smoothly
- Check if there is an unexpected vertical uneven line around the leading edge
- Check how the carriage unit works initializing (need the latest version of the firmware)
- Check if the linear encoder strip sits properly
- Check if there is damage to the linear encoder strip
- The carriage unit does not sit on proper position even though the locking pin is in position
If The Error Does Not Clear
A technician can verify the specific type of error in service mode. It is not recommended for «end users» to enter service mode, however, on printer models that have become unsupported by the manufacturer, it may be necessary.
We discourage anyone from making any repairs without proper training and knowledge. Ignoring our recommendation could result in severe injury or death. However, if your model is no longer supported, the following information may be helpful.
Old Printers vs. New Computers
Depending on its age, your printer may simply not be worth repairing. Older models may not have compatible drivers for new computers and operating systems.
For information on Canon’s current line of new large format printers, please see the link to the right.
2F26 isn’t my error code!
If 2F26 is not the error code displayed on your screen, please see our blog post that lists all the possible 03133310 error codes so you can learn more about your specific error.
Ron Rodgers is an Imaging Ace & Print Industry Hotshot with a passion for helping people turn print into profit! Aside from being the founder of ProPrinting Systems, he is a marketing machine, funtrepreneur (like entrepreneur but more fun), blogger, YouTuber, podcaster, musician, husband, father, sales expert, and all-around nice guy.
Related Posts
About Ron Rodgers
Ron Rodgers is an Imaging Ace & Print Industry Hotshot with a passion for helping people turn print into profit! Aside from being the founder of ProPrinting Systems, he is a marketing machine, funtrepreneur (like entrepreneur but more fun), blogger, YouTuber, podcaster, musician, husband, father, sales expert, and all-around nice guy.
iPF6000
<Cause>
The carriage did not operate because the carriage motor was overloaded due to a physical cause such as a jam.
The carriage motor did not reach the specified time.
<Probable fault location>
Carriage path way, carriage rail, carriage belt, linear scale, linear encoder, carriage motor, carriage PCB, or main controller PCB.
<Countermeasure>
1. Carriage pathway check
Remove foreign substances(jammed paper) from the carriage pathway if any.
2. Carriage rail
Visually check whether the carriage rail is dirty. If the carriage rail is dirty, clean it using rail cleaner.
3. Carriage belt
Visually check whether the carriage belt is loose.If the carriage belt is loose, remove it and then reinstall it.
4. Replace linear scale
5. Replace liner encoder
6. Cable continuity check
If continuity of the cable between the linear encoder and the main controller PCB is abnormal, replace the cable.
7. Replace carriage motor
8. Cable continuity check
If continuity of the cable between the carriage motor and the main controller PCB is abnormal, replace the cable.
9. Replace the carriage PCB
10. Cable continuity check
If continuity of the cable between the carriage PCB and the main controller PCB is abnormal, replace the cable.
11. Replace the main controller PCB.
6.1.3.21 03130031-2F2A Feed roller home position error
iPF6000
<Cause>
During power-on, the feed roller HP sensor could not detect that the reference of Scale that exists on encoder film area color change from transparent to black.
<Probable fault location>
Feed roller encoder film, feed roller HP sensor, feed motor, or main controller PCB
<Countermeasure>
1. Visual check
If the feed roller encoder film is damaged, replace it. Remove foreign substances from the feed roller encoder film if any.
2. Feed roller HP sensor
Select [SERVICE MODE]>[I/O DISPLAY] to check for normal operation. If the operation is abnormal, replace the feed roller HP sensor.
3. Cable continuity check
If continuity of the cable between the feed roller HP sensor, feed motor and the main controller PCB is abnormal, replace the cable.
4. Replace the feed motor.
5. Replace the main controller PCB.
6.1.3.22 03130031-2F2D The cassette cannot work.
iPF6000
<Cause>
The cassette cannot work.
<Probable fault location>
pressure plate arm, cassette cam sensor, cassette motor, or main controller PCB
<Countermeasure>
1. Visual check
If the pressure plate arm is abnormal, replace the pressure plata arm.
2. Cassette cam sensor
Select [SERVICE MODE]>[I/O DISPLAY] to check for normal operation, If the operation is abnormal, replace the valve motor.
3. Cable continuity check
If continuity of the cable between the cassette cam sensor, cassette motor and the main controller PCB is abnormal, replace the cable.
4. Replace the cassette motor.
5. Replace the main controller PCB.
6.1.3.23 03130031-2F2E Roll drive time-out error
iPF6000
<Cause>
The roll cam sensor home position in roll feed unit could not be detected within the specified time.
<Probable fault location>
roll cam drive unit, roll cam sensor, roll motor, Connector, roll feed unit PCB, or main controller PCB
<Ountermeasure>
1. Visual check
If the gear in roll cam drive unit is abnormal, replace the gear.
2. Roll cam sensor
Chapter 6
0012-9500
0012-6651
0013-3855
0013-3857
6-7
Коды ошибок, актуальные для Canon imagePROGRAF iPF670, iPF605, iPF770, iPF750, iPF710, iPF650, iPF700, iPF785, iPF610, iPF765, iPF680, iPF760, iPF510, iPF780, iPF600, iPF500, iPF685, iPF720, iPF670e, iPF671, iPF671e (для картриджей PFI-102, PFI-104, PFI-107).
Check printing results
Call for service.
Call for service.
После проверки датчика деталей в сервисном меню, замените деталь, указанную в ошибке.
Проверьте загруженные данные перед повтором печати.
Проверьте количество бумаги.
Exchange for the compatible paper to HP-GL/2.
The memory is full.
Check if there is the non-image area of the print. Verify the transmitted data before reprinting.
The memory is full.
The memory is full.
The parameter is out of range.
Verify the transmitted data before reprinting.
This command is not supported.
Delete unwanted data
Delete unneeded jobs stored in Personal Boxes.
Now printing without saving data.
Delete unneeded jobs stored in Personal Boxs.
Prepare to replace the ink.
Renew the C ink tank
Prepare to replace the ink.
Renew the M ink tank.
Prepare to replace the ink.
Renew the Y ink tank.
Prepare to replace the ink.
Renew the MBK ink tank.
Prepare to replace the ink.
Renew the BK ink tank.
Replace the ink tank.
Renew the C ink tank.
Replace the ink tank.
Renew the M ink tank.
Replace the ink tank.
Renew the Y ink tank.
Replace the ink tank.
Renew the MBK ink tank.
Replace the ink tank.
Renew the BK ink tank.
Check ink tank.
Attach the C ink tank.
Check ink tank.
Attach the M ink tank.
Check ink tank.
Attach the Y ink tank.
Check ink tank.
Attach the MBK ink tank.
Check ink tank.
Attach the BK ink tank.
Check the media size check. Change the media size.
Delete unwanted data.
Press the stop button to cancel the print job. Delete print jobs from the queue.
Delete unneeded jobs stored on the hard disk.
Press Online to clear error.
Clean the printhead. Identify the nozzles in a nozzle check pattern. Replace the printhead.
Lift the release lever and reload the paper.
Check the leading end of paper. Reload the paper.
Lift the release lever and align leading edge with orange line.
Check the sheet length. Check to see if paper has not jammed.
Lift the release lever and reload the paper.
Check the right edge of paper. Check the paper type.
Lift the release lever and reload the paper.
Check the left edge of paper.
Check the paper type.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Press Online to clear the error and readjust printhead.
Check the paper on which a pattern is printed for smears. Check the environment for interferences from outside light.
Clean the printhead.
Lift the release lever and replace paper with A4/ LTR (vertical) or larger.
Replace with A4/Letter or any larger-sized paper.
Lift the release lever and replace paper with A3/ Ledger (vertical) or larger.
Replace with A3/11″x17″ or any larger-sized paper.
Lift the release lever and replace roll with 10 in. wide or larger roll.
Replace with roll media at least 10 inches in width.
Remove paper and press Load/Eject.
Remove the paper jam and reload the paper.
Lift the release lever and reload paper.
Reload the paper.
Check supported paper sizes.
Replace with larger-sized paper.
Check supported paper sizes.
Replace with smaller-sized paper.
Press Online to clear the error.
Replace with adjustable media.
Lift the release lever.
Correct the skew in the paper and reload it.
Reload paper.
Reload the paper
Press Load/Eject and reload the paper.
Reload the paper
Lift the release lever and reload the paper.
Reload the roll media.
Press Online to clear the error.
Check to see if paper has not jammed.
Press Load/Eject and load sheets.
Load cut sheets at the paper tray port.
Press OK, remove the sheets, and load a roll.
Replace with roll media.
Press Load/Eject and load a roll.
Load roll media.
Turn printer off and install roll feed unit.
Install the roll media unit.
Lift the release lever and replace the roll.
Renew the supply of roll media.
Press Load/Eject and reload the paper.
Check the type of paper that can be fed and reload the paper.
Press Load/Eject and remove the roll.
Load cut sheets at the paper tray port.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the cutter unit.
03130031-2E14
Turn off printer, wait, then turn on again.
Replace the main controller PCB
03130031-2E16
Turn off printer, wait, then turn on again.
Check the mist fan.
03130031-2E17
Turn off printer, wait, then turn on again.
Check the suction fan.
03130031-2E20
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E22
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E23
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E25
Turn off printer, wait, then turn on again.
Check the carriage unit. Check the linear encoder for smears.
03130031-2E26
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E27
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E1F
Turn off printer, wait, then turn on again.
Check the purge unit.
03130031-2E2A
Turn off printer, wait, then turn on again.
Check the feed roller encoder and surrounding part. Check to see if paper has not jammed.
03130031-2E29
Turn off printer, wait, then turn on again.
Check the roll feed unit. Check roll media. Check to see if paper has not jammed in the printer.
03130031-2E2E
Turn off printer, wait, then turn on again.
Check the roll feed unit.
03130031-4027
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts.
03130031-2E13
Turn off printer, wait, then turn on again.
03130031-2F32
Turn off printer, wait, then turn on again.
Replace the multi sensor unit.
03130031-2F3A
Turn off printer, wait, then turn on again.
Check the ink supply unit.
03130031-2F3B
Turn off printer, wait, then turn on again.
Remove the ink tanks and then reload them. Check the main controller PCB.
03130031-2F70
Turn off printer, wait, then turn on again.
03130031-2F71
Turn off printer, wait, then turn on again.
03130031-2F72
Turn off printer, wait, then turn on again.
03130031-260E
Turn off printer, wait, then turn on again.
Check the carriage unit and surrounding parts. Replace the main controller PCB.
03130031-2618
Turn off printer, wait, then turn on again.
Check the power supply unit.
03130031-260F
Turn off printer, wait, then turn on again.
Turn off printer and check roll feed unit
Replace the roll feed unit.
Turn off printer, wait a while, then turn it on again.
Transmit valid ROM data.
Turn off printer, wait a while, then turn it on again.
Verify the validity of MID data before transferring it.
03130031-2F2B
Turn off printer, wait, then turn on again.
Open top cover and replace the printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
Open top cover and replace the right printhead.
Replace printhead
03800500-2F40
Turn off printer, wait, then turn on again.
Проверьте блок очистки печатающей головки и окружающие детали.
Проверьте датчик управления головкой и окружающие детали.
Убедитесь, что печатающая головка установлена правильно.
Если визуально все чисто и корректно подключено, нужно пробовать:
Заменить датчик управления головкой.
Заменить главную плату контроллера.
Замените печатающую головку.
Замените каретку.
03800500-2F2F
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
03800500-2F30
Turn off printer, wait, then turn on again.
Замените датчик управления печатающей головкой.
Замените печатающую головку.
Identify the head management sensor unit
Replace the head management sensor unit
Replace the printhead
Press OK and replace ink tank.
Renew the Bk ink tank
Press OK and replace ink tank.
Renew the Y ink tank
Press OK and replace ink tank.
Renew the M ink tank
Press OK and replace ink tank.
Renew the C ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Renew the MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Bk ink tank
Press OK and replace ink tank.
Replace with a fully replenished Y ink tank
Press OK and replace ink tank.
Replace with a fully replenished M ink tank
Press OK and replace ink tank.
Replace with a fully replenished C ink tank
Press OK and replace ink tank.
Replace with a fully replenished MBk ink tank
Press OK and replace ink tank.
Replace with a valid Bk ink tank
Press OK and replace ink tank.
Replace with a valid Y ink tank
Press OK and replace ink tank.
Replace with a valid M ink tank
Press OK and replace ink tank.
Replace with a valid C ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and replace ink tank.
Replace with a valid MBk ink tank
Press OK and check ink tank.
Install a Bk ink tank
Press OK and check ink tank.
Install a Y ink tank
Press OK and check ink tank.
Install a M ink tank
Press OK and check ink tank.
Install a C ink tank
Press OK and check ink tank.
Install a MBk ink tank
Press OK and check ink tank.
Install a MBk ink tank
Turn off printer, wait a while, and turn it on again.
Close the top cover and turn on the printer again.
Turn off printer, wait a while, and turn it on again.
Close the ink tank cover and turn on the printer again.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Cartridge capacity.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Replace the maintenance cartridge.
Renew the maintenance cartridge.
Check roll position.
Online: Print Load/Eject:
Change Paper
Check to see if a borderless printing spacer is installed. Reload the paper.
Check paper size setting.
Online: Print
Load/Eject: Change Paper
Check the paper size. Change the paper size.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Renew the supply of roll media.
Lift the release lever and reload the paper.
Cut paper manually. Check the cutter.
Press Online to clear the error.
Check the multi sensor.
Check the head management sensor.
Online: Print
Stop: Stop Printing
Load/Eject: Change Paper
Exchange for the compatible paper to HP-GL/2 before reprinting.
Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Delete unneeded jobs stored in Personal Boxes.
Cannot save. Delete unwanted data on your computer to resume printing.
Press Stop to cancel printing.
Press OK to reformat
Press the [OK] button to start reformatting the hard disk. When formatting is finished, the printer automatically restarts.
Turn off printer, wait a while, and turn it on again.
Invalid files will be deleted.
Restart the printer. Only the corrupted files will be deleted, and the printer will restart.
Turn off printer, wait, then turn on again.
Check the head management sensor. Replace the head management sensor. Replace the printhead.
Turn off printer, wait, then turn on again.
Check the pinch roller and surrounding part. Replace the pinch roller pressure drive unit.
Install printhead.
Install the printhead.
Replace the printhead.
Check the maintenance cartridge.
Install the maintenance cartridge.
Lift the release lever and reload the paper.
Check the cutter unit and surrounding part. Replace the cutter.
Renew the supply of roll media.
Manually rewind roll all the way and press OK.
Check the pick-up unit and roll media. Check to see if paper has not jammed.
Load cut sheets at the paper tray port.
Check the media size. Change the media size.
Confirm usage cond. of the paper.
Reload the paper.
Reload the roll media.
-
09-01-2015
#1
Technician
- Rep Power
- 17
Canon IPF750 hardware error 03130031-2F26
Hi
I own a Canon IPF750 witch has a error
03130031-2F26.When i power on the printer, it starts to initialize and then the printhead moves to the left for a distance like abouth 80 cm.
This is the distance from the starting point completely from the right side.
When i shut down the printer and move the printhead like 15 cm to the left from the starting point and the turn on the printer again, then the printhead also moves about the same distance to the left. So 80 cm + 15 cm. When the printhead starts from the middle then it moves also to left with a big clunck at the end of the movement (banging against the end of the rail).I have cleaned the transport rail and checked the optical ribbon for stains or other malicious substances.
The weird thing is, that the distance the head moves is almost always exactly the same (like abouth 80 cm).
Also i cant seem to enter service mode to update the firmware wich is needed to do the upgrade.I have disassembled the printhead to see if there is no durt or stains on the optical sensor and/or if the ribbon cables are not broken.
I don’t see any breaks in the cable (not visually).All suggestions are welcome.
Roverius
-
09-01-2015
#2
Re: Canon IPF750 hardware error 03130031-2F26
Originally Posted by Roverius
Hi
I own a Canon IPF750 witch has a error
03130031-2F26.When i power on the printer, it starts to initialize and then the printhead moves to the left for a distance like abouth 80 cm.
This is the distance from the starting point completely from the right side.
When i shut down the printer and move the printhead like 15 cm to the left from the starting point and the turn on the printer again, then the printhead also moves about the same distance to the left. So 80 cm + 15 cm. When the printhead starts from the middle then it moves also to left with a big clunck at the end of the movement (banging against the end of the rail).I have cleaned the transport rail and checked the optical ribbon for stains or other malicious substances.
The weird thing is, that the distance the head moves is almost always exactly the same (like abouth 80 cm).
Also i cant seem to enter service mode to update the firmware wich is needed to do the upgrade.I have disassembled the printhead to see if there is no durt or stains on the optical sensor and/or if the ribbon cables are not broken.
I don’t see any breaks in the cable (not visually).All suggestions are welcome.
Roverius
Carriage is moving to the left and then displays a 2F26.
There is anoise when the Carriage moves to the left-most position.The Feed Roller shaft bushing, shown below, may be broken.
The Carriage was striking it when moving to the left. Replacing the bushing resolved the issue. QC3-1478-000———————————————————————————————-
or
iPF750After Power On and at the time of printer initialization while the Carriage Unit has moved to the Left and it starts moving toward Right (home position) printer stops and error 2F26 would show on the control panel display.
In this case in this iPF750, the following parts were replaced to resolve the problem:
Pulley Unit (part # QM3-5833-000)
Spring, Compression (part # QU1-2441-000)
Retainer, Pulley (part # QC3-1531-000)================================================== =============================
imagePROGRAF Unusual Noises Location Type of Noise Cause/Remedy/Action Carriage Drive Rasping /Check the carriage drive ldler Pulley
/Check the Carriage Tension Unit
/Refer to the causes for 2F26 errors in the Service Manual and /Trouibleshooting GuideChattering /Check if the Tube Unit is striking the exterior walls
/Try opening and closing the Platen Suction Path Selection Valve (this is normal)Creaky /Make sure the Carriage Rail is dry and not soiled (never apply oil)
/Replace the Rail Cleaner
/Replace the Carriage Bearing if applicable (large printers only)
/Check if the Print Head open/close lever is broken (replace as required)Head rubbing Abrasive /Check the Print Head height setting
/Check for jams in the paper path near the Print Head
/Check the Paper Type settingsCutter Chattering /Replace the Cutter unit if it is damaged Near the lnk Tank Unit Chattering /The Ink stirring operation is in process (this is normal) Roll Spool Chattering /Check if the drive belt is loose
/Set the Rubber Pad to the correct positionPaper Feed / Back Feed Chattering /Check the LF Backup Roller
/Replace as neededCaterpillar Mylar Chattering /Check if the Catepillar Mylar sheet is out of position
/Replace the Tube Unit as requiredPlaten Suction Hole Whistling /Clean the Platen suction hole **Knowledge is time consuming, exhausting and costly for a trained Tech.**
-
09-01-2015
#3
Technician
- Rep Power
- 17
Re: Canon IPF750 hardware error 03130031-2F26
Hello,
Thank you for the reply.
I will check if that bushing is defective or not.
Meanwhile i am going to try to make a video and place it on the web for you to see what is happening.Regards,
Roverius
-
09-01-2015
#4
Technician
- Rep Power
- 17
Re: Canon IPF750 hardware error 03130031-2F26
Hello again.
I have checked the bushing and it seems OK.
I have made a video of the problem:
I hope this helps to understand the problem.
Regards,
Roverius
-
09-03-2015
#5
Re: Canon IPF750 hardware error 03130031-2F26
[QUOTE=Roverius;487426]Hi
I own a Canon IPF750 witch has a error
03130031-2F26.When i power on the printer, it starts to initialize and then the printhead moves to the left for a distance like abouth 80 cm.
This is the distance from the starting point completely from the right side.
When i shut down the printer and move the printhead like 15 cm to the left from the starting point and the turn on the printer again, then the printhead also moves about the same distance to the left. So 80 cm + 15 cm. When the printhead starts from the middle then it moves also to left with a big clunck at the end of the movement (banging against the end of the rail).I have cleaned the transport rail and checked the optical ribbon for stains or other malicious substances.
The weird thing is, that the distance the head moves is almost always exactly the same (like abouth 80 cm).
Also i cant seem to enter service mode to update the firmware wich is needed to do the upgrade.I have disassembled the printhead to see if there is no durt or stains on the optical sensor and/or if the ribbon cables are not broken.
I don’t see any breaks in the cable (not visually).All suggestions are welcome.
Roverius[/QUOTE
Hi Roverius,
I would recommend you replace the Carriage Relay PCB then if that doesn’t change anything its most likely the Main Controller PCB
Hate to tell you this but for me, 9 out of 10 times that I have had this error, it was the Main Controller PCB, and unfortunately its quite expensive to replace, if you have a second hand one to test with first, it would be a lot cheaper than committing to a new board, as once the part is opened canon wont refund you if it doesn’t fix your issue, unless you get a canon tech to fit the part for you.hope this helps,
Cheers,
SAZ911……….
-
09-03-2015
#6
Technician
- Rep Power
- 17
Re: Canon IPF750 hardware error 03130031-2F26
Hi Roverius,
I would recommend you replace the Carriage Relay PCB then if that doesn’t change anything its most likely the Main Controller PCB
Hate to tell you this but for me, 9 out of 10 times that I have had this error, it was the Main Controller PCB, and unfortunately its quite expensive to replace, if you have a second hand one to test with first, it would be a lot cheaper than committing to a new board, as once the part is opened canon wont refund you if it doesn’t fix your issue, unless you get a canon tech to fit the part for you.hope this helps,
Cheers,
Hi,
I am going to try to find the Carriage relay PCB (QM3-4932-000 ) and see what happens.
Else, maybe i can find a refurbished Main controller PCB.Hopefully, i can repair it with the relay pcb, because i dont want to spend to much to repair this printer.
Regards,
Roverius
-
09-04-2015
#7
Technician
- Rep Power
- 17
Re: Canon IPF750 hardware error 03130031-2F26
Hi,Question:
The Carriage relay PCB (QM3-4932-000 ), is this the board that looks like a power supply?
I only see 2 boards, a power supply looking board and a systemboard.Also, i hear a high pitched noise at the coverlock. Is this normal.
Sorry for the questions, but i never had a printer like this before and just got it as a present (well allmost) with the problems included.Regards,
Roverius
-
09-04-2015
#8
Re: Canon IPF750 hardware error 03130031-2F26
Originally Posted by Roverius
Hi,
Question:
The Carriage relay PCB (QM3-4932-000 ), is this the board that looks like a power supply?
I only see 2 boards, a power supply looking board and a systemboard.Also, i hear a high pitched noise at the coverlock. Is this normal.
Sorry for the questions, but i never had a printer like this before and just got it as a present (well allmost) with the problems included.Regards,
RoveriusHi Roverius,
The board that looks like a power supply at the back of the machine is the power supply (QK1-5056).
Carriage pcb unit should be (QM3-4569).
Main controller should be (QM3-5820).The carriage pcb unit is a small board that is in the Carriage assy that carries the printhead, it connects the ribbon cable from the carriage pcb to the main controller at the back of the machine.Please Note:
Please double check the part numbers as the numbers i have provided are for the European market and so the voltages on the power supply may vary from region to region.
good luck,
cheers….
SAZ911……….
-
09-04-2015
#9
Technician
- Rep Power
- 17
Re: Canon IPF750 hardware error 03130031-2F26
Originally Posted by SAZ911
Hi Roverius,
The board that looks like a power supply at the back of the machine is the power supply (QK1-5056).
Carriage pcb unit should be (QM3-4569).
Main controller should be (QM3-5820).The carriage pcb unit is a small board that is in the Carriage assy that carries the printhead, it connects the ribbon cable from the carriage pcb to the main controller at the back of the machine.Please Note:
Please double check the part numbers as the numbers i have provided are for the European market and so the voltages on the power supply may vary from region to region.
good luck,
cheers….
Hi,
Thank you for the reply.
The machine is european, so 220Volt power input.I have looked for the cariage pcb, but it seems i can not locate where it is placed.
I only see 2 boards at the back of the printer w.i. the powerboard and the main pcb board.
Can you explain where the cariage pcb is located please.Regards,
Roverius
-
09-04-2015
#10
Re: Canon IPF750 hardware error 03130031-2F26
Originally Posted by Roverius
Hi,
Thank you for the reply.
The machine is european, so 220Volt power input.I have looked for the cariage pcb, but it seems i can not locate where it is placed.
I only see 2 boards at the back of the printer w.i. the powerboard and the main pcb board.
Can you explain where the cariage pcb is located please.Regards,
RoveriusHi
The board would be just behind where you put the printhead in the carriage assy.(see pic below) Also might be worth replacing the whole carriage assy(QM3-58244).
roverius.JPG* If you haven’t replaced this board before it can be quite a challenge so it may be worth getting a canon tech to have a look at it for you.
cheers………
SAZ911……….