C0630 kyocera код ошибки



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Сообщение Andreyak777 » Пт фев 01, 2013 4:03 am

То, что другие люди говорят обо мне, никак не характеризует меня. Зато отлично характеризует их.

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Andreyak777

  

Избран тонером

  • Не в сети

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Сообщение Lynx » Пт фев 01, 2013 9:52 am

Изменить размер шрифта ↓ВернутьИзменить размер шрифта ↑

kvg писал(а):Мануал в личке.

спасибо огроменное за мануал. Нашла в нем эту ошибку, а не подскажете еще, что именно в мануале обозначают аббревиатурой PWB — весь мануал изрыла — никак не пойму.Только куча соотношений с ней, например PDPWB и т.п.

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Lynx

  

Починил струйный принтер

  • Не в сети
  • Персональный альбом


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Сообщение Lynx » Пн фев 04, 2013 12:50 pm

Изменить размер шрифта ↓ВернутьИзменить размер шрифта ↑

kvg писал(а):Это означает главную плату, типа материнской в компьютере. В общем легче копир целиком купить, чем ее менять думаю.

Ага, но копир хоть и ругается, пока еще работает. Как думаете — долго проживет?

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Lynx

  

Починил струйный принтер

  • Не в сети
  • Персональный альбом


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Сообщение Lynx » Пн фев 04, 2013 1:20 pm

Изменить размер шрифта ↓ВернутьИзменить размер шрифта ↑Написано: Replace the main PWB and check for correct operation.
т.е. как я перевела именно главная плата.

Интересно, сколько она стоит и сколько работы по ее замене…

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Lynx

  

Починил струйный принтер

  • Не в сети
  • Персональный альбом




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Вернуться в Принтеры, МФУ, копиры формата A3

Кто сейчас на форуме

Сейчас этот форум просматривают: Иван Кренёв и гости: 13

Оборудование оснащено функцией самодиагностики. При обнаружении проблемы, аппарат блокируется, на дисплее отображается код вида С#### с указанием характера проблемы. Также появляется сообщение необходимости обслуживания. После устранения проблемы, ошибку можно сбросить тумблером питания, выключив и включив аппарат.

При обнаружении неисправности дополнительного устройства (ошибки C8170, C8180, C8190, C8210)* производится частичная блокировка функциональности аппарата. После устранения неисправности ошибку можно сбросить в сервисном режиме U906.

Ошибки узла закрепления изображения (печные ошибки) C6###, после устранения неисправности и в целях безопасности, сбрасываются только в сервисном режиме U163.

Таблица кодов ошибок:

Код
Значение
Описание
Причина
Решение





C0100
Backup memory (EEPROM) device problem (main)
Reading from or writing to EEPROM cannot be performed. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0110
Backup memory data problem (main)
Data in the specified area of the backup memory does not match the specified values. Data damage of EEPROM.
Contact the Service Administrative Division.
C0150
Backup memory device problem (engine EEPROM)
Reading from or writing to EEPROM cannot be performed. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.


Device damage of EEPROM.
Contact the Service Administrative Division.
C0160
Backup memory data problem (engine EEPROM)
Reading data from EEPROM is abnormal. Data damage of EEPROM.
Contact the Service Administrative Division.
C0170
Copy counts problem
When the power is turned on, the total count and the scan count are abnormal both on the main and engine. Data damage of EEPROM.
Contact the Service Administrative Division.


Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0180
Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM.
Contact the Service Administrative Division.
C0210
Communication problem between the main and engine
When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for 10 s. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0240
Printer PWB communication problem
The printer PWB does not respond 120 s after the power is turned on. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
A0410
Document processor communication problem
Communication fails five times successively. Document processor installed incorrectly.
Check the installation state of the document processor and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or DP driver PWB and check for correct operation.
A0420
First paper feeder communication problem
Communication fails five times successively. First paper feeder installed incorrectly.
Check the installation state of the first paper feeder and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
C0440*
Built-in finisher communication problem
Communication fails five times successively. Poor contact in the connector terminals.
Check the connection of connector YC4 on the engine PWB and the connector of the built-in finisher, and the continuity across the connector terminals. Repair or replace if necessary.


Defective PWB.
Replace the engine PWB or finisher main PWB and check for correct operation.
A0500
Second paper feeder communication problem
Communication fails five times successively. Second paper feeder installed incorrectly.
Check the installation state of the second paper feeder and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
A0510
Third paper feeder communication problem
Communication fails five times successively. Third paper feeder installed incorrectly.
Check the installation state of the third paper feeder and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
C0610
Bitmap (DIMM) problem
There is a problem with the data or address bus of the bitmap DRAM. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.


DIMM installed incorrectly.
Check if the DIMM is inserted into the socket on the main/engine PWB correctly.

Defective DIMM.
Replace the DIMM and check for correct operation.
C0620
Memory input interface problem
Reading-in of an image does not complete within 10 s of the start of image transmission. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0630
DMA problem
DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0800
Image processing problem
JAM05 is detected twice. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C2000
Drive motor problem
A stable state does not continue for 1 s from 1 s after the drive motor is activated. Poor contact in the connector terminals.
Check the connection of connector YC6 on the main/engine PWB and the connector on the drive motor, and the continuity across the connector terminals. Repair or replace if necessary.


Defective drive transmission system.
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.

Defective drive motor.
Replace the drive motor.
C2200
Drum motor problem
A stable state does not continue for 1 s from 1 s after the drum motor is activated. Poor contact in the connector terminals.
Check the connection of connector YC6 on the main/engine PWB and the connector on the drum motor, and the continuity across the connector terminals. Repair or replace if necessary.


Defective drive transmission system.
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.

Defective drum motor.
Replace the drum motor.
C3100
Scanner carriage problem
The home position is not correct when the power is turned on or at the start of copying using the table. Poor contact in the connector terminals.
Check the connection of connector YC5 on the main/engine PWB and the connector on the home position switch, and the continuity across the connector terminals. Repair or replace if necessary.


Defective home position switch.
Replace the home position switch.

Defective scanner motor.
Replace the scanner motor.

The mirror frame, exposure lamp, or scanner wire is defective.
Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C3200
Exposure lamp problem
Non-lighting of the exposure lamp is detected at the beginning of copying. Poor contact in the connector terminals.
Check the connection of connector YC16 on the main/engine PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary.


Defective exposure lamp.
Replace the exposure lamp.

Incorrect shading position.
Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the home position switch.

Defective PWB.
Replace the main/engine PWB or inverter PWB and check for correct operation.
C3300
AGC problem
After AGC, correct input is not obtained at CCD. Poor contact in the connector terminals.
Check the connection of connector YC27 on the main/engine PWB and the connector on the CCD PWB, and the continuity across the connector terminals. Repair or replace if necessary.


Defective exposure lamp.
Replace the exposure lamp.

Defective PWB.
Replace the main/engine PWB or CCD PWB and check for correct operation.
C4000
Polygon motor synchronization problem
The polygon motor does not reach the stable speed within 20 s of the START signal turning on. Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.


Defective polygon motor.
Replace the laser scanner unit.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C4010
Polygon motor steady-state problem
Stable OFF is detected for 5 s continuously after polygon motor stability. Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.


Defective polygon motor.
Replace the laser scanner unit.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C4200
BD steady-state problem
ASIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized. Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.


Defective laser scanner unit.
Replace the laser scanner unit.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C6000
Fuser heater break
The temperature does not reach 70 °C/ 158°F in 15 s before secondary stabilization. Temperature rise of 1°C/1.8°F does not occur in 5 s before secondary stabilization (except during printing). Poor contact in the fuser thermistor connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Fuser thermistor installed incorrectly.
Check and reinstall if necessary.

Fuser thermostat triggered.
Check for continuity. If none, replace the fuser thermostat.

Fuser heater installed incorrectly.
Check and reinstall if necessary.

Broken fuser heater wire.
Check for continuity. If none, replace the fuser heater.
C6020
Abnormally high fuser thermistor temperature
Fuser thermistor is detected 230°C/ 446°F or more for 40 ms. Shorted thermistor.
Measure the resistance. If it is 0 Ω, replace the thermistor.


Broken heater control circuit on the power source PWB.
Replace the power source PWB and check for correct operation.
C6050
Abnormally low fuser thermistor temperature
Fuser thermistor remains below 90°C/ 194°F for 1 s. Poor contact in the fuser thermistor connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Broken fuser thermistor wire.
Measure the resistance. If it is ∞ Ω, replace the fixing thermistor.

Fuser thermistor installed incorrectly.
Check and reinstall if necessary.

Fuser thermostat triggered.
Check for continuity. If none, replace the fuser thermostat.

Fuser heater installed incorrectly.
Check and reinstall if necessary.

Broken fuser heater wire.
Check for continuity. If none, replace the fuser heater.
C6400
Zero-cross signal error
Interrupt of the zero-cross signal does not occur more than 1 s. Poor contact in the connector terminals.
Reinsert the connector. Also check for conti- nuity within the connector cable. If none, remedy or replace the cable.


Defective power source PWB.
Check if the zero-crossing signal is output from YC2-2 on the power source PWB. If not, replace the power source PWB.

Defective main/engine PWB.
Replace the main/engine PWB if C6400 is detected while YC2-2 on the power source PWB outputs the zero-crossing signal.
C7800
Broken external thermistor wire
The thermistor output value is 0.5 V or less. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective humidity sensor.
Replace the cassette PWB and check for correct operation.
C7810
Short-circuited external thermistor wire
The thermistor output value is 4.5 V or more. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective humidity sensor.
Replace the cassette PWB and check for correct operation.
C8170*
Built-in finisher front side registration motor problem
When the front-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the front-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. The front side registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective front side registration motor.
Replace front side registration motor.

The front side registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Defective front side registration home position sensor.
Replace the front side registration home position sensor.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8180*
Built-in finisher rear side registration motor problem
When the rear-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the rear-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. The rear side registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective rear side registration motor.
Replace rear side registration motor.

The rear side registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Defective rear side registration home position sensor.
Replace the rear side registration home position sensor.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8190*
Built-in finisher trailing edge registration motor problem
When the trailing edge registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the trailing edge registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s. The trailing edge registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective trailing edge registration motor.
Replace trailing edge registration motor.

The trailing edge registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Defective trailing edge registration home position sensor.
Replace the trailing edge registration home position sensor.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8210*
Built-in finisher stapler problem
The stapler home position sensor does not change state from nondetection to detection within 200 ms of the start of stapler motor counterclockwise (forward) rotation. During initialization, the stapler home position sensor does not change state from non-detection to detection within 600 ms of the start of stapler motor clockwise (reverse) rotation. The stapler connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


The stapler is blocked with a staple.
Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.

The stapler is broken.
Replace the front stapler and check for correct operation.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.

*) Kyocera TASKalfa 181/221

  1. 06-27-2011


    #1

    gansathya is offline


    Technician


    Rep Power
    27

    Hi friends,
    in kyocera mita km2530 i found error c630 while taking a back to back copies, in single side nothing its comes what i need to do help me please.

    thenks


  2. 06-27-2011


    #2

    C0630 = DMA problem
    • DMA transmission of compressed,
    decompressed, rotated, relocated or
    blanked-out image data does not
    complete within the specified period
    of time.

    Solution: Replace the main PCB and check for correct operation.

    I would suggest to go to maintenance mode and do U906 reset. It should clear if not than , check also Memory module, if you can swap it from another machine.


  3. 06-28-2011


    #3

    gansathya is offline


    Technician


    Rep Power
    27

    thanks guy i try it this.


  4. 07-02-2011


    #4

    Re: c0630

    Quote Originally Posted by habik
    View Post

    C0630 = DMA problem
    • DMA transmission of compressed,
    decompressed, rotated, relocated or
    blanked-out image data does not
    complete within the specified period
    of time.

    Solution: Replace the main PCB and check for correct operation.

    I would suggest to go to maintenance mode and do U906 reset. It should clear if not than , check also Memory module, if you can swap it from another machine.

    I have come across this code on numerous occasions, The cable from the Document feeder to the rear of the machine should be checked to ensure proper connection, Just recently we had a Utax cdc1725 / 250cii with DF650(B) showing this code, after printing out the event log the machine had totalled 15 c0630 codes. I checked the service manual and and inspected the cable, The connector to the machine had been damaged. After investigating the cause, it was discovered that the customer had been moving the machine from one end of the site to the other by pulling the cable ???

    Hope this helps


  • Code: 0030
  • Description: FAX control PWB system error
    Processing with the fax software was disabled due to a software problem.
  • Causes: FAX control PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, re-mount the FAX controller PWB, then turn power on. 2. Reinstall the fax software. 3. Replace the FAX control PWB.
  • Code: 0060
  • Description: Main/Engine PWB mismatch
    Unmatching engine and engine sub boards. Defective engine subboard
  • Causes: Main/Engine PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Replace the main/engine PWB.
  • Code: 0100
  • Description: Backup memory device error
  • Causes: EEPROM (Main/Engine PWB)
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM on the main circuit PWB is peroperly installed on the main circuit PWB and, if not, re-install it. 3. Replace the main/engine PWB.
  • Code: 0120
  • Description: MAC address data error
    For data in which the MAC address is invalid.
  • Causes: EEPROM (Main/Engine PWB)
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check the MAC address on the network status page. 3. If it is blank, obtain an EEPROM with its MAC address written from the service support and install. 4. Replace the main/engine PWB.
  • Code: 0150
  • Description: Backup memory read/write error (main/engine PWB)
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
  • Causes: EEPROM (Main/Engine PWB)
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the EEPROM is peroperly installed on the main/engine PWB and re-install it. 3. Replace the main/engine PWB. 4. Check the EEPROM and if the data are currupted, contact the service support.
  • Code: 0160
  • Description: Backup memory data error (main/engine PWB)
    Reading data from EEPROM is abnormal.
  • Causes: EEPROM
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Execute U021 — memory initializing.(see page 1-3-19) 3. If the EEPROM data are currupted, contact the service support.
  • Code: 0170
  • Description: Billing counting error
    The values on the main circuit PWB and on the engine do not match for any of charging counter, life counter, and scanner counter.
  • Causes: EEPROM. Main/Engine PWB.
  • Remedy: EEPROM 1. Check that the EEPROMs installed in the main/engine PWB are correct and, if not, use the correct EEPROM for the model. 2. If the EEPROM data are currupted, contact the service support.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 0180
  • Description: Machine number mismatch
    Machine number of main/ engine does not match.
  • Causes: Data damage of EEPROM.
  • Remedy: 1. Confirm the machine data for the main/ engine units by using U004. 2. If the serial number data of different models is alternately displayed, install the correct EEPROM in the PWB of the wrong serial number data. 3. Contact the Service Support.
  • Code: 0190
  • Description: Backup memory device error (main/engine PWB)
  • Causes: Main/Engine PWB
  • Remedy: Replace the main/engine PWB.
  • Code: 0630
  • Description: DMA error
    DMA transmission of image data does not complete within the specified period of time.
  • Causes: Main/Engine PWB
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the main/engine PWB.
  • Code: 0800
  • Description: Image processing error
    JAM010X is detected twice.
  • Causes: Main/Engine PWB
  • Remedy: Replace the main/engine PWB.
  • Code: 0840
  • Description: Faults of RTC
    (“Time for maintenance T” is displayed) [Check at power up] The RTC setting has reverted to a previous state. The machine has not been powered for 5 years (compared to the settings stored periodically in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. [Checked periodically (in 5- minute interval) after powered up] The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check.
  • Causes: Battery ( main PWB). Main/Engine PWB.
  • Remedy: Battery ( main PWB) 1. Make sure that the back-up batteries on the main/engine PWB are not shortcircuited. 2. Reset Maintenance T by executing U906. 3. If the same C call is displayed when power is switched on and off, replace the back up battery. 4. If communication error (due to a noise, etc.) is present with the RTC on the main/engine PWB, check the PWB is properly grounded.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 1810
  • Description: Paper feeder unit 2 communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Paper feeder. PF main PWB. Main/Engine PWB.
  • Remedy: Paper feeder Check the wiring connection status with the main unit and, if necessary, try connecting it again.
    PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC1) and main/engine PWB (YC18) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PFMain/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB. main PWB.
  • Code: 1820
  • Description: Paper feeder unit 3 communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Paper feeder. PF main PWB. Main/Engine PWB
  • Remedy: Paper feeder Check the wiring connection status with paper feeder unit 2 and, if necessary, try connecting it again.
    PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC1) and PF main PWB (YC2). 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 1830
  • Description: Paper feeder unit 4 communication error
    A communication error from paper feeder is detected 10 times in succession.
  • Causes: Paper feeder. PF main PWB. Main/Engine PWB.
  • Remedy: Paper feeder Check the wiring connection status with paper feeder unit 3 and, if necessary, try connecting it again.
    PF main PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. PF main PWB (YC1) and PF main PWB (YC2). 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the PF main PWB.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 1900
  • Description: Paper feeder unit 2 EEPROM error
    When writing the data, read and write data does not match 4 times in succession.
  • Causes: PF main PWB (EEPROM)
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB.
  • Code: 1910
  • Description: Paper feeder unit 3 EEPROM error
    When writing the data, read and write data does not match 4 times in succession.
  • Causes: PF main PWB (EEPROM)
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB.
  • Code: 1920
  • Description: Paper feeder unit 4 EEPROM error
    When writing the data, read and write data does not match 4 times in succession.
  • Causes: PF main PWB (EEPROM)
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. 2. Replace the PF main PWB.
  • Code: 2000
  • Description: Main motor steady-state error
    After main motor is stabilized, the ready signal is not ready for 1 s continuously.
  • Causes: Main motor. Main/Engine PWB.
  • Remedy: Main motor 1. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. main motor and main/engine PWB (YC4) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the main motor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 2010
  • Description: Main motor startup error
    Main motor is not stabilized within 3 s since the motor is activated.
  • Causes: Main motor. Main/Engine PWB.
  • Remedy: Main motor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. main motor and main/engine PWB (YC4) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the main motor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 3100
  • Description: Scanner carriage error
    The home position is not correct when the power is turned on, at the end of a reading process of the table and document processor.
  • Causes: Scanner motor. Home position sensor. Main/Engine PWB.
  • Remedy: Scanner motor 1. Move the scanner by the hand to check whether it is unusually difficult to move. 2. Check that the scanner driving belt is not disengaged. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Scanner motor and main/engine PWB (YC1) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the scanner motor.
    Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Home position sensor and main/engine PWB (YC7) 3. Replace the home position sensor.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 3200
  • Description: Exposure lamp error
    When a lamp is made to turn on one side at a time, the white standard data at the time of an initial is lower than a rated value.
  • Causes: CIS. Main/Engine PWB.
  • Remedy: CIS Reinsert the connector. Also check for continuity within the connector cable. If none, replace the cable. CIS and main/engine PWB (YC2011) Replace the image scanner unit.
    Main/Engine PWB Replace the main/engine PWB and check for correct operation.
  • Code: 3210
  • Description: CIS lamp error
    When a lamp is made both to turn on, the white standard data at the time of an initial is lower than a rated value
  • Causes: CIS. Main/Engine PWB.
  • Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and main/engine PWB (YC2011) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
    Main/Engine PWB Replace the main/engine PWB and check for correct operation.
  • Code: 3300
  • Description: Optical system (AGC) error One of the gains is FF or 00 during the CIS lamp AGC is being processed.
  • Causes: CIS. Main/Engine PWB.
  • Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and main/engine PWB (YC2011) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
    Main/Engine PWB Replace the main/engine PWB and check for correct operation.
  • Code: 3500
  • Description: Communication error between scanner and ASIC An error code is detected.
  • Causes: CIS. Main/Engine PWB.
  • Remedy: CIS 1. Execute U906 Separating Operation Release. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. CIS and main/engine PWB (YC2011) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the CIS and execute U411.
    Main/Engine PWB Replace the main/engine PWB and check for correct operation.
  • Code: 3600
  • Description: Scanner sequence error
  • Causes: Main/Engine PWB.
  • Remedy: 1. Execute U021 memory initializing. 2. Replace the main/engine PWB and execute U411.
  • Code: 4000
  • Description: Polygon motor steady-state error
    After Polygon motor is stabilized, the ready signal is at the H level for 1 s continuously.
  • Causes: Polygon motor (LSU). Main/Engine PWB.
  • Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and main/engine PWB (YC10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 4010
  • Description: Polygon motor synchronization error
    After polygon motor is driven, the polygon motor speed won’t stabilize within 10 s.
  • Causes: Polygon motor (LSU). Main/Engine PWB.
  • Remedy: Polygon motor (LSU) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Polygon motor and main/engine PWB (YC10) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the laser scanner unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 4200
  • Description: BD steady-state error
    The BD signal is not detected.
  • Causes: APC PWB (LSU). Main/Engine PWB.
  • Remedy: APC PWB (LSU) 1. Confirm that the FCC wiring connector is not distorted and connect the FCC wiring all the way in. Laser scanner unit and main/engine PWB (YC2010) 2. If the FCC wiring is disconnected, shorted or grounded, replace the FCC wiring. 3. Replace the laser scanner unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 6000
  • Description: Broken fuser heater wire (main)
    When the fuser thermistor 1 reaches primary stable temperature after a warm-up start and the fuser thermistor 2 is less than 90 ° C/194 °F.
  • Causes: Fuser unit. Main/Engine PWB. Power source PWB. Fuser heater.
  • Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and mmain/engine PWB (YC14) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit and execute U167 counter clear. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
    Power source PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (YC4) and main/ engine PWB (YC14) 2. Replace the power source PWB.
    Fuser heater 1. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6020
  • Description: Abnormally high fuser thermistor 2 temperature (Center)
    Fuser thermistor 2 detects a temperature higher than 210°C/410°F.
  • Causes: Fuser unit. Main/Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 6030
  • Description: Broken fuser thermistor 2 wire (Center)
    Input from fuser thermistor 2 is 1012 or more (A/D value) continuously for 5 s. Input from fuser thermistor 2 is1012 (A/D value) or more whenthe temperature at the fuser thermistor 1 is 70°C/ 158°F or more.
  • Causes: Fuser unit. Main/Engine PWB. Fuser thermistor 2. Fuser thermostat (triggered)
  • Remedy: Fuser unit 1. Check that no paper jam is present. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the Fuser unit and execute U167 counter clear. (Deteriorated sensitivity due to the toner adhered to the center thermistor.)
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
    Fuser thermistor 2 1. Replace the Fuser unit and execute U167 counter clear.
    Fuser thermostat (triggered) 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and fuser heater PWB (YC1) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6200
  • Description: Broken fuser heater wire (Sub)
    Fuser thermistor 1 does not reach primary stable temperature even after 30 s during warming up. Fuser thermistor 1 detects a temperature lower than 100°C/212°F for 60 s during ready.
  • Causes: Fuser unit. Main/Engine PWB. Fuser thermistor 1
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
    Fuser thermistor 1 1. Replace the Fuser unit and execute U167 counter clear.
  • Code: 6220
  • Description: Abnormally high fuser thermistor 1 temperature (Edge)
    Fuser thermistor 1 detects a temperature higher than 230°C/446°F.
  • Causes: Fuser unit. Main/Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 6230
  • Description: Broken fuser thermistor 1 wire (Edge)
    Input from fuser thermistor 1 is 1012 or more (A/D value) continuously for 5 s. Input from fuser thermistor 1 is1012 (A/D value) or more whenthe temperature at the fuser thermistor 2 is 70°C/ 158°F or more.
  • Causes: Fuser unit. Main/Engine PWB.
  • Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Fuser unit and main/engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Fuser unit and execute U167 counter clear.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 6400
  • Description: Zero-cross signal error
    While fuser heater ON/OFF control is performed, the zerocross signal is not input within 3 s.
  • Causes: Fuser unit.
  • Remedy: 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Power source PWB (CN2) and main/ engine PWB (YC14) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the power source PWB.
  • Code: 7100
  • Description: Toner sensor error
    Sensor output value of 8 or less.
  • Causes: Toner sensor. Toner motor. Main/Engine PWB.
  • Remedy: Toner sensor 1. Check the toner sensor output by U150. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner sensor and main/engine PWB (YC9) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Check that the gears of the Developer unit are not damaged and the spiral can rotate. 5. Replace the Developer unit.
    Toner motor 1. Draw out the toner container and execute U135 to check the toner motor operation. 2. Check the drive gear can rotate or they are not unusually loaded and, if necessary, replace. 3. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Toner motor and main/engine PWB (YC12) 4. If the wiring is disconnected, shorted or grounded, replace the wiring. 5. Replace the Toner motor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 7800
  • Description: Broken temperature sensor wire
    Input from temperature sensor is 0.3 V (A/D value) or less
  • Causes: Outer temperature sensor. Main/Engine PWB.
  • Remedy: Outer temperature sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Temperature sensor and main/engine PWB (YC6) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the temperature sensor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 7810
  • Description: Short-circuited temperature sensor wire
    Input from temperature sensor is 0.3 V (A/D value) or more
  • Causes: Outer temperature sensor. Main/Engine PWB.
  • Remedy: Outer temperature sensor 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. Temperature sensor and main/engine PWB (YC6) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the temperature sensor.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 7900
  • Description: Drum EEPROM error
    No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively.
  • Causes: DR PWB. Main/Engine PWB.
  • Remedy: DR PWB 1. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DR PWB and main/engine PWB (YC9) 2. If the wiring is disconnected, shorted or grounded, replace the wiring. 3. Replace the Drum unit.
    Main/Engine PWB 1. Check the main/engine software and upgrade to the latest, if necessary. 2. Replace the main/engine PWB.
  • Code: 9000
  • Description: Document processor communication error
    A communication error from document processor is detected 10 times in succession.
  • Causes: DP main PWB.
  • Remedy: 1. Check that the versions of the main unit firmware and the DP firmware are identical. 2. Confirm that the wiring connector is firmly connected and, if necessary, connect the connector all the way in. DP main PWB(YC1) and main/engine PWB (YC18) 3. If the wiring is disconnected, shorted or grounded, replace the wiring. 4. Replace the DP main PWB
  • Code: 9060
  • Description: DP EEPROM error
    Mismatch of reading data from two locations occurs 3 times successively. Mismatch between writing data and reading data occurs 3 times successively.
  • Causes: DP main PWB. Device damage of EEPROM.
  • Remedy: 1. Execute U906 Separating Operation Release. 2. Confirm that the EEPROM has been properly installed. 3. Replace the DP main PWB
    Device damage of EEPROM Contact the Service Support.
  • Code: F000
  • Description: Communication error between Main/Engine PWB and Operation PWB
  • Causes: Main/Engine PWB. Operation PWB.
  • Remedy: Main/Engine PWB 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Check that the wirings and connetors between the main/engine PWB and the operation PWB are normal. Main/engine PWB (YC2010) and operation PWB (YC1) 3. Check that the DIMM memories in the main/engine PWB are well conducted and, if not, replace. 4. Execute U021initialize memory. 5. Replace the main/engine PWB.
    Operation PWB Replace the operation PWB.
  • Code: F020
  • Description: Main/Engine PWB RAM check sum error
  • Causes: Main memory (RAM)
  • Remedy: Turn the main power switch off/on to restart the machine. If the error is not resolved, replace main/engine PWB.
  • Code: F040
  • Description: Communication error between Main/Engine PWB and Print engine
  • Causes: Main/Engine PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Repair or replace the wire from the main/ engine PWB, that may be grounded. (Check short-circuit between 5V and 3.3V.) 3. Check the main/engine software and upgrade to the latest, if necessary. 4. If not corrected, replace the main/engine PWB.
  • Code: F050
  • Description: Print engine ROM checksum error
  • Causes: Main/Engine PWB
  • Remedy: 1. Turn the main power swtch off and after 5 seconds, then turn power on. 2. Confirm that the EEPROM has been properly installed. 3. Check the main/engine software and upgrade to the latest, if necessary. 4. If not corrected, Replace the main/ engine PWB.

Оборудование оснащено функцией самодиагностики. При обнаружении проблемы, аппарат блокируется, на дисплее отображается код вида С#### с указанием характера проблемы. Также появляется сообщение необходимости обслуживания. После устранения проблемы, ошибку можно сбросить тумблером питания, выключив и включив аппарат.

При обнаружении неисправности дополнительного устройства (ошибки C8170, C8180, C8190, C8210)* производится частичная блокировка функциональности аппарата. После устранения неисправности ошибку можно сбросить в сервисном режиме U906.

Ошибки узла закрепления изображения (печные ошибки) C6###, после устранения неисправности и в целях безопасности, сбрасываются только в сервисном режиме U163.

Таблица кодов ошибок:

Код
Значение
Описание
Причина
Решение





C0100
Backup memory (EEPROM) device problem (main)
Reading from or writing to EEPROM cannot be performed. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0110
Backup memory data problem (main)
Data in the specified area of the backup memory does not match the specified values. Data damage of EEPROM.
Contact the Service Administrative Division.
C0150
Backup memory device problem (engine EEPROM)
Reading from or writing to EEPROM cannot be performed. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.


Device damage of EEPROM.
Contact the Service Administrative Division.
C0160
Backup memory data problem (engine EEPROM)
Reading data from EEPROM is abnormal. Data damage of EEPROM.
Contact the Service Administrative Division.
C0170
Copy counts problem
When the power is turned on, the total count and the scan count are abnormal both on the main and engine. Data damage of EEPROM.
Contact the Service Administrative Division.


Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0180
Machine number mismatch
Machine number of main and engine does not match. Data damage of EEPROM.
Contact the Service Administrative Division.
C0210
Communication problem between the main and engine
When the power is turned on, the machine does not detect the low level of SBSY and the high level of SDIR for 10 s. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0240
Printer PWB communication problem
The printer PWB does not respond 120 s after the power is turned on. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
A0410
Document processor communication problem
Communication fails five times successively. Document processor installed incorrectly.
Check the installation state of the document processor and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or DP driver PWB and check for correct operation.
A0420
First paper feeder communication problem
Communication fails five times successively. First paper feeder installed incorrectly.
Check the installation state of the first paper feeder and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
C0440*
Built-in finisher communication problem
Communication fails five times successively. Poor contact in the connector terminals.
Check the connection of connector YC4 on the engine PWB and the connector of the built-in finisher, and the continuity across the connector terminals. Repair or replace if necessary.


Defective PWB.
Replace the engine PWB or finisher main PWB and check for correct operation.
A0500
Second paper feeder communication problem
Communication fails five times successively. Second paper feeder installed incorrectly.
Check the installation state of the second paper feeder and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
A0510
Third paper feeder communication problem
Communication fails five times successively. Third paper feeder installed incorrectly.
Check the installation state of the third paper feeder and adjust it if it is not properly installed.


Defective PWB.
Replace the main/engine PWB or cassette main PWB and check for correct operation.
C0610
Bitmap (DIMM) problem
There is a problem with the data or address bus of the bitmap DRAM. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.


DIMM installed incorrectly.
Check if the DIMM is inserted into the socket on the main/engine PWB correctly.

Defective DIMM.
Replace the DIMM and check for correct operation.
C0620
Memory input interface problem
Reading-in of an image does not complete within 10 s of the start of image transmission. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0630
DMA problem
DMA transmission of compressed, decompressed, rotated, relocated or blanked-out image data does not complete within the specified period of time. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C0800
Image processing problem
JAM05 is detected twice. Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C2000
Drive motor problem
A stable state does not continue for 1 s from 1 s after the drive motor is activated. Poor contact in the connector terminals.
Check the connection of connector YC6 on the main/engine PWB and the connector on the drive motor, and the continuity across the connector terminals. Repair or replace if necessary.


Defective drive transmission system.
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.

Defective drive motor.
Replace the drive motor.
C2200
Drum motor problem
A stable state does not continue for 1 s from 1 s after the drum motor is activated. Poor contact in the connector terminals.
Check the connection of connector YC6 on the main/engine PWB and the connector on the drum motor, and the continuity across the connector terminals. Repair or replace if necessary.


Defective drive transmission system.
Check if the rollers and gears rotate smoothly. If not, grease the bushings and gears. Check for broken gears and replace if any.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.

Defective drum motor.
Replace the drum motor.
C3100
Scanner carriage problem
The home position is not correct when the power is turned on or at the start of copying using the table. Poor contact in the connector terminals.
Check the connection of connector YC5 on the main/engine PWB and the connector on the home position switch, and the continuity across the connector terminals. Repair or replace if necessary.


Defective home position switch.
Replace the home position switch.

Defective scanner motor.
Replace the scanner motor.

The mirror frame, exposure lamp, or scanner wire is defective.
Check if the mirror flames and exposure lamp are on the rail. And check the scanner wire winds correctly.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C3200
Exposure lamp problem
Non-lighting of the exposure lamp is detected at the beginning of copying. Poor contact in the connector terminals.
Check the connection of connector YC16 on the main/engine PWB and the connector on the inverter PWB, and the continuity across the connector terminals. Repair or replace if necessary.


Defective exposure lamp.
Replace the exposure lamp.

Incorrect shading position.
Adjust the position of the contact glass (shading plate). If the problem still occurs, replace the home position switch.

Defective PWB.
Replace the main/engine PWB or inverter PWB and check for correct operation.
C3300
AGC problem
After AGC, correct input is not obtained at CCD. Poor contact in the connector terminals.
Check the connection of connector YC27 on the main/engine PWB and the connector on the CCD PWB, and the continuity across the connector terminals. Repair or replace if necessary.


Defective exposure lamp.
Replace the exposure lamp.

Defective PWB.
Replace the main/engine PWB or CCD PWB and check for correct operation.
C4000
Polygon motor synchronization problem
The polygon motor does not reach the stable speed within 20 s of the START signal turning on. Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.


Defective polygon motor.
Replace the laser scanner unit.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C4010
Polygon motor steady-state problem
Stable OFF is detected for 5 s continuously after polygon motor stability. Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.


Defective polygon motor.
Replace the laser scanner unit.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C4200
BD steady-state problem
ASIC detects a BD error for 600 ms after the polygon motor rotation has been stabilized. Poor contact in the connector terminals.
Check the connection of connector YC3 on the main/engine PWB and laser scanner unit, and the continuity across the connector terminals. Repair or replace if necessary.


Defective laser scanner unit.
Replace the laser scanner unit.

Defective main/engine PWB.
Replace the main/engine PWB and check for correct operation.
C6000
Fuser heater break
The temperature does not reach 70 °C/ 158°F in 15 s before secondary stabilization. Temperature rise of 1°C/1.8°F does not occur in 5 s before secondary stabilization (except during printing). Poor contact in the fuser thermistor connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Fuser thermistor installed incorrectly.
Check and reinstall if necessary.

Fuser thermostat triggered.
Check for continuity. If none, replace the fuser thermostat.

Fuser heater installed incorrectly.
Check and reinstall if necessary.

Broken fuser heater wire.
Check for continuity. If none, replace the fuser heater.
C6020
Abnormally high fuser thermistor temperature
Fuser thermistor is detected 230°C/ 446°F or more for 40 ms. Shorted thermistor.
Measure the resistance. If it is 0 Ω, replace the thermistor.


Broken heater control circuit on the power source PWB.
Replace the power source PWB and check for correct operation.
C6050
Abnormally low fuser thermistor temperature
Fuser thermistor remains below 90°C/ 194°F for 1 s. Poor contact in the fuser thermistor connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Broken fuser thermistor wire.
Measure the resistance. If it is ∞ Ω, replace the fixing thermistor.

Fuser thermistor installed incorrectly.
Check and reinstall if necessary.

Fuser thermostat triggered.
Check for continuity. If none, replace the fuser thermostat.

Fuser heater installed incorrectly.
Check and reinstall if necessary.

Broken fuser heater wire.
Check for continuity. If none, replace the fuser heater.
C6400
Zero-cross signal error
Interrupt of the zero-cross signal does not occur more than 1 s. Poor contact in the connector terminals.
Reinsert the connector. Also check for conti- nuity within the connector cable. If none, remedy or replace the cable.


Defective power source PWB.
Check if the zero-crossing signal is output from YC2-2 on the power source PWB. If not, replace the power source PWB.

Defective main/engine PWB.
Replace the main/engine PWB if C6400 is detected while YC2-2 on the power source PWB outputs the zero-crossing signal.
C7800
Broken external thermistor wire
The thermistor output value is 0.5 V or less. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective humidity sensor.
Replace the cassette PWB and check for correct operation.
C7810
Short-circuited external thermistor wire
The thermistor output value is 4.5 V or more. Poor contact in the connector terminals.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective humidity sensor.
Replace the cassette PWB and check for correct operation.
C8170*
Built-in finisher front side registration motor problem
When the front-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the front-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. The front side registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective front side registration motor.
Replace front side registration motor.

The front side registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Defective front side registration home position sensor.
Replace the front side registration home position sensor.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8180*
Built-in finisher rear side registration motor problem
When the rear-side registration home- position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the rear-side registration home- position sensor is turned off during initialization, the sensor did not turn on in 3 s. The rear side registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective rear side registration motor.
Replace rear side registration motor.

The rear side registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Defective rear side registration home position sensor.
Replace the rear side registration home position sensor.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8190*
Built-in finisher trailing edge registration motor problem
When the trailing edge registration home-position sensor is turned on during initialization, the sensor did not turn on while it has moved by 106 pulses. When the trailing edge registration home-position sensor is turned off during initialization, the sensor did not turn on in 3 s. The trailing edge registration motor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


Defective trailing edge registration motor.
Replace trailing edge registration motor.

The trailing edge registration home position sensor connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.

Defective trailing edge registration home position sensor.
Replace the trailing edge registration home position sensor.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.
C8210*
Built-in finisher stapler problem
The stapler home position sensor does not change state from nondetection to detection within 200 ms of the start of stapler motor counterclockwise (forward) rotation. During initialization, the stapler home position sensor does not change state from non-detection to detection within 600 ms of the start of stapler motor clockwise (reverse) rotation. The stapler connector makes poor contact.
Reinsert the connector. Also check for continuity within the connector cable. If none, remedy or replace the cable.


The stapler is blocked with a staple.
Remove the stapler cartridge, and check the cartridge and the stapling section of the stapler.

The stapler is broken.
Replace the front stapler and check for correct operation.

Defective finisher control PWB.
Replace the finisher control PWB and check for correct operation.

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