Bizhub 164 ошибка m2 - TopOshibok.ru - решение и исправление самых разных ошибок

Ресурс фотобарабана — 55.000 страниц.
После чего аппарат блокируется и выдает сообщение «Ошибка M2 Вызовите сервис».

Чтобы сбросить это сообщение, нужно войти в сервисный режим:

1. Для этого нажмите кнопку [Menu/Select] затем последовательность кнопок [Quick Settings] [←] [←] [Quick Settings] [←] [→] (появится строка Service menu):
2. На экране Сервисного Меню выберите CLEAR DATA — SUPPLIES COUNTER, очистите значение счетчика I/U Life (будет показано кол-во отпечатков со знаком минус, после очистки станет 55000).
3. Для того, чтобы в дальнейшем МФУ не блокировалось, в сервисном режиме: SERVICE’S CHOICE — IU LIFE STOP MODE по умолчанию стоит STOP, выставите CONTINUOUS.

Взято с сайта, все получилось по этой инструкции.

Источник

Are you getting the status to M2 maintenance on your Konica Minolta bizhub 164, 195 and 215 copiers? The following instructions describe how to reset maintenance code M2 for a Konica Minolta bizhub copier machine. We are sharing a few methods to fix the error, so check them one by one until it gets solved.

Konica Minolta bizhub 164 error code M2 maintenance call reset

Konica Minolta bizhub 164 showing M2 maintenance call

The maintenance sign means that the copier needs to be well serviced and checked if something is to be replaced. Consumables such as drum, blade, fuser rollers, and developer are changed at such times. If you are sure that you have replaced the correct part or nothing is to be replaced, then you can proceed to clear the sign.

Meaning of the M2 maintenance call Error Code:

This error code m2 means that the living parts of your development and image unit have expired. Replace the developer and the drum make sure counters are cleared first and that the Gradation adjust is run along with Toner adjust. When the counter is reached to 0% life first will be detected and maintenance call M2 will appear. The initial value is 40,000, and the countdown system is used. You need to replace 1st the consumables before counters reset, not replace parts the copier will adjust voltages on certain items when in fact they are the same items image problems and codes.

How to fix the error:

To clear the count, use of the Service Mode:

Press the Utility button.
Press the Stop → 0 → 0 → Stop → 0 → 1 (You are now in Service Mode).
Then press down arrow button and find Clear Data then press ok.
Then press down the arrow button and find Total Clear then press the ok.
Then YES or NO shows on the display, then select YES and press ok then wait for little mint.
Then switch off the machine and back on. You should see the printer working normally.

I hope this was helpful, don’t forget to share it via any of the share buttons on this page is highly welcomed as well.

Источник

Чтобы сбросить это сообщение, нужно войти в сервисный режим:

Взято с сайта, все получилось по этой инструкции.

С0000

Main Motor malfunction
Ошибка главного двигателя

162/210/163/211

C0070

Toner Replenishing Motor malfunction
Проблема с вращением банки тонера

162/210/163/211/223/283/363/423/224Е/284Е/364Е/454Е/554Е

Решение

Шаг 1

Откройте переднюю крышку.

Шаг 2
Убедитесь, что туба с тонером установлена корректно.

C0202
C0204
C0206
C0208

Elevator Failure Tray 1/2/3/4
Проблема с подъемом бумаги лоток 1/2/3/4

162/210/163/211

Решение

Шаг 1
Выдвиньте соответствующий ошибке лоток.

Шаг 2
Убедитесь, что в нише за лотком отсутствует препятствующий подъёму лифта лист бумаги, выскочивший из ёмкости лотка.

C0211
C0204
C0206
C0208

Bypass Lifting Motion Failure
Проблема с подъемом бумаги лотка ручной подачи

165/185/195/215/222/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

C0320

LU-202m, LU-202XL fan abnormalitye
Ошибка вентилятора кассеты LU-202m, LU-202XL

AccurioPress C2060/C2070/C2070P
C3070/C3080/C3080P

C05хх

Fusing temperature failure
Проблема с температурой узла закрепления

162/210/163/211

Решение

Шаг 1
Выключите главный выключатель аппарата.

Шаг 2
Нажмите кнопку стоп и, удерживая её, вновь включите главный выключатель аппарата.

C0F32

Faulty ATDC Sensor
Ошибка концентрации тонера

162/210/163/211

Решение

Шаг 1
Войдите в сервисный режим аппарата.

Шаг 2
В меню Adjust установите другое значение TCR Gain.

Шаг 3
Выйдите из сервисного режима.

Шаг 4
Попробуйте провести пробную печать.

C133D

ROM check error
Проблема с платой EEPROM

162/210/163/211

C2152

Transfer belt pressure welding alienation
Проблема с узлом ленты переноса

С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

C2241
C2242
C2243
C2244

Drum motor abnormality Y/M/C/K
Ошибка мотора барабана Y/M/C/K

PRO/PRESS C6000L/C6000/C7000/C7000P/C70hc/C1060L/C1060/C1070/C1070P

Accurio Press C2060/C2070/C2070P/C3070/C3080/C3080P

Решение

Шаг 1
Войдите в сервисный режим аппарата.

Шаг 2
В режиме State confirmation проведите проверку соответствующего ошибке двигателя фотобарабана.

C2253
C2254

Color PC motor`s failure
Ошибка привода барабанов

227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

Решение

Шаг 1
Откройте переднюю крышку.

Шаг 2
Извлеките ёмкость для отработанного тонера и цветные фотобарабаны.

Шаг 3
Проверьте целостность и равномерность магнитной кисти блоков проявки.

Шаг 4
Проверьте корректность установки фотобарабанов.

C2351

Fusing cooling fan motor malfunction
Ошибка главного вентилятора охлаждения

164/165/185/195/215/222/282/362

C2411
C2412
C2413
C2414

Developing unit C/M/Y/K new article release
Ошибка определения нового блока проявки

227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

C2551
C2552
C2553
C2554
C2555
C2556
C2557
C2558

Abnormally low toner density C/M/Y/K
Ошибка концентрации тонера в блоке проявки

165/185/195/215/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

C2654

EEPROM Failure
Проблема с платой EEPROM

222/282/362

C2A11
C2A12
C2A13
C2A1

Drum unit C/M/Y/K new release failure
Ошибка определения нового блока барабана

С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

C3201
C3202

Fusing motor failure
Ошибка мотора привода узла закрепления

224Е/284Е/364Е/454Е/554Е/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C258/C308/C368/C458/C558/C658

C34хх
C37хх
C38хх
C39хх

Fusing temperature failure
Проблема с температурой узла закрепления

164/165/185/195/215/221/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

Решение

Шаг 1
Выключите главный выключатель.

Шаг 2
В зависимости от модели нажмите кнопку стоп или кнопку reset (желтая кнопка), и, удерживая её, включите главный выключатель аппарата.

Шаг 3
При появлении на экране кнопки trouble reset, нажмите её.

Шаг 4
Выключите и через 10 секунд включите главный выключатель аппарата.

Шаг 5
Если ошибка не сбросилась, требуется диагностика цепи узла фиксации.

C3508

Fusing high temperature abnormality
Повышенная температура узла фиксации

PRO/PRESS C6000L/C6000/C7000/C7000P/C70hc/C1060L/C1060/C1070/C1070P

Accurio Press C2060/C2070/C2070P/C3070/C3080/C3080P

Решение

Шаг 1
Войдите в сервисный режим по процедуре сброса ошибок узла фиксации.

Шаг 2
В режиме System settings переустановите значение программного переключателя 03-1 в состояние выключено (0).

Шаг 3
Выйдите из сервисного режима и перезапустите систему.

Шаг 4
При повторном возникновении ошибки требуется диагностика цепей узла фиксации.

C3924

Fusing sensor wire breaks detection
Проблема с термистором узла фиксации

C452/C552/C652/C451/C550/C650

C4101

Polygon Motor Failure
Проблема с блоком лазера

164/185/195/215/222/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

C4661
C4662
C4663

Color registration correction abnormality Y/M/C
Ошибка регистрации цветов Y/M/C

PRO C6000L/C6000/C7000/C7000P/C70hc/C1060L/C1060/C1070/C1070P

Решение

Шаг 1
Проверьте ресурсы работы основных расходных материалов (фотобарабан, узел проявки, лента переноса) используя меню «Утилиты» или веб-интерфейс. В случае превышения ресурса замените, ресурс которого превышен.

Шаг 2
Если счетчики расходных материалов не превышены, выполните режим «Стабилизации», используя меню «Утилиты». Настройки администратора — настройки системы — настройки специалиста — регулировка принтера — стабилизация, инициализация + стабилизация.

Шаг 3
Если пункт 2 не дал положительного результата, выполните очистку коротронов заряда. Для этого откройте переднюю крышку аппарата и при помощи шомпола очистите коротрон заряда.

C5102
C5103

Main Motor malfunction
Ошибка главного двигателя

164/165/185/195/2/222/282/362/223/283/363/4/224Е/284Е/364Е/454Е/55/С220/С280/С3/С224/С284/С364/С454/С5/С224Е/С284Е/С364Е/С454Е/С554Е

C5370

MFP control board cooling fan motor`s failure to turn
Ошибка включения вентилятора платы MFP

223/283/363/423/224E/284E/364E/454E/554E/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C258/C308/C368/C458/C558/C658

C6755

CIS Gain adjustment abnormality
Ошибка настройки модуля CIS

AccurioPress C2060/C2070/C3070/C3080

C8001

DF communication error
Ошибка коммуникации с автоподатчиком

AccurioPress C2060/C2070/C3070/C3080

C9401
C9402

IR exposure lump malfunction
Проблема с узлом сканера

164/165/185/195/215/222/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367/C227/C287/C367/C258/C308/C368/C458/C558/C658

CC151

Flash ROM error
Проблема с платой EEPROM

164/165/185/195/215/226/287/367/C227/C287/C367/C258/C308/C368/C458/C558/C658

CC163
CC164
CC165

ROM contents error
Ошибка программного обеспечения аппарата

С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е

CD004

HDD error
Ошибка жесткого диска

222/282/362/227/287/367/C227/C287/C367/C258/C308/C368/C458/C558/C658

CD0xx

Hard disk error
Проблема с жестким диском

223/283/363/423/224Е/284Е/364Е/454Е/554Е/227/287/367/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

Решение

Шаг 1
Смените текущую версию прошивки.

Шаг 2
Если ошибка повторится, войдите в сервисный режим и проведите процедуру физического форматирования жёсткого диска в меню System2.

CD3xx

NVRAM data error
Проблема с платой NVRAM

165/185/195/215/222/282/362/223/283/363/423/224Е/284Е/364Е/454Е/554Е/С220/С280/С360/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C227/C287/C367/C258/C308/C368/C458/C558/C658

CE020

Browser abnormality detection
Внезапное выключение браузера

AccurioPress C2060/C2070/C2070P/C3070/C3080/C3080P

CE301

Referring incorrect memory
Ошибка обработки данных (ошибка памяти)

224E/284E/364E/454E/554E/227/287/367/С224/С284/С364/С454/С554/С224Е/С284Е/С364Е/С454Е/С554Е/C258/C308/C368/C458/C558/C658

P-5

PRT/IR ERROR

C200/C203/C220/C224/C250/C252/C253/C258/C284/C277/C287/C257i/C300/C308/C352/C350/C353/C360/C364/C368/C450/C451/C452/C454/C458/C550/C552/C554/C558/C650/C652/C654/C658/C659/C754/C759/C224E/C284E/C364E/C454E/C554E/C654E/C754E/C250P/C252P/C352P/C353P/C450P/C250i/C300i/C360i/C450i/C550i/C650i/C3300i/C3320i/C3350i/C4000i/C4050i

Решение

Шаг 1
Проверить поверхность ленты переноса.

Шаг 2
Заменить ленту переноса.

P-6
P-7
P-8
P-9

C/M/Y/K Imaging Unit failure

Решение

Шаг 1
Проверить состояние расходных материалов по желтому каналу.

Шаг 2
Заменить расходные материалы по желтому каналу.

P-21

C224e/C224/C220/C652/C200/C203/C227/C250/C250i/C257i/C250P/C252/C252P/C253/C258/C280/C284/C284e/C287/C300/C300i/C308 C352/C350/C352P/C353/C353P/C360/C360i/C364/C364e/C368/C450/C450P/C450i/C451/C452/C454/C454e/C458/C550/C550i/C552 C554/C554e/C558/C650/C650i/C654/C654e/C658/C659/C754 C754e/C759/C3300i/C3320i/C3350i/C4000i/C4050i

Решение

Шаг 1
Проверить состояние расходных материалов по желтому каналу.

Шаг 2
Провести калибровку.

P-28

Решение

Шаг 1
Проверить состояние расходных материалов по желтому каналу.

Шаг 2
Заменить ленту переноса.

Источник

– Compatible Printer model: Konica-Minolta bizhub 164
– Konica-Minolta bizhub 164 Error Codes with quick guides:

Code: C0211
Description: Bypass tray lift-up failure
– When a print cycle is completed, a jam is fixed, or the power switch is turned ON, if the bypass lift sensor (PS4) does not change from the unblocked to blocked condition after the lapse of a given period of time after the bypass pick-up solenoid (SD1) is turned ON, the machine retries the depressing motion. This trouble code is displayed if the PS4 is not blocked after the retry
– While the bypass lift sensor (PS4) is blocked, if the PS4 is not unblocked after the lapse of a given period of time after the bypass pick-up solenoid (SD1) is turned ON, the machine retries the lifting motion. This trouble code is displayed if the PS4 is not unblocked after the retry
Troubleshooting Guides: 1 Check the connector between M1-PRCB CN6 for proper connection and correct as necessary. 2 Check M1 for correct drive coupling and correct as necessary. 3 Check the connector between PS4-relay CN6-PRCB CN8 for proper connection and correct as necessary. 4 Check the connector between SD1-relay CN4-relay CN6-PRCB CN8 for proper connection and correct as necessary. 5 PS4 I/O check, sensor check. 6 M1 operation check. 7 SD1 operation check. 8 Change PRCB.

Code: C2351
Description: Suction fan motor malfunction
– The fan lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary.
Troubleshooting Guides: 1 Check the connector between FM5-relay CN13-PRCB CN14 for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 FM5 operation check. 4 Change PRCB.

Code: C2557
Description: Abnormally low T/C ratio
– The T/C ratios detected by the TCR sensor board (TCRSB) are below the threshold for the detection of abnormally low T/C ratio for three successive times. However, if a toner empty condition is detected, this abnormality is not detected.
Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the connector between TCRSBrelay CN14-PRCB CN10 for proper connection and correct as necessary. 3 Change TCRSB. 4 Execute “TCR AUTO ADJUST. 5 Change PRCB.

Code: C2558
Description: Abnormally high T/C ratio
– The T/C ratios detected by the TCR sensor board (TCRSB) are above the threshold for the detection of abnormally high T/C ratio for three successive times.
– The connector between TCRSB to PRCC is disconnected
Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the connector between TCRSBrelay CN14-PRCB CN10 for proper connection and correct as necessary. 3 Change TCRSB. 4 Execute “TCR AUTO ADJUST. 5 Change PRCB.

Code: C255C
Description: TCR sensor adjustment failure
– When AUTO ADJUST is performed, the difference between the TCR sensor output voltage determined by TCR AUTO ADJUST and the standard voltage is greater than the given value.
Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the connector between TCRSBrelay CN14-PRCB CN10 for proper connection and correct as necessary. 3 Change TCRSB. 4 Execute “TCR AUTO ADJUST. 5 Change PRCB.

Code: C2702
Description: Abnormal image transfer voltage
– The image transfer voltage remains more than 100 V continuously for a given period of time while the drum remains stationary.
Troubleshooting Guides: 1 Check the transfer roller unit for installation. 2 Change HV1. 3 Change PRCB.

Code: C3451
Description: Warming-up failure
– The surface temperature of the fusing roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle.
Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

Code: C3751
Description: Fusing failure (abnormally high fusing temperature 1)
– The temperature detected by the thermistor/1 (TH1) remains higher than a given temperature for a given period of time.
Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

Code: C3752
Description: Fusing failure (abnormally high fusing temperature 2)
– The temperature detected by the thermistor/1 (TH1) remains higher than a given temperature for a given period of time.
Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

Code: C3851
Description: Fusing failure (abnormally low fusing temperature)
– The temperature detected by the thermistor/2 (TH2) remains higher than a given temperature for a given period of time.
Troubleshooting Guides: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change PRCB. 6 Change DCPU.

Code: C4001
Description: Faulty HSYNC
– The SOS sensor does not detect a rising edge of SOS within a given period of time after the polygon motor has started turning and a laser output has been started.
– The SOS sensor detects no rising edges of SOS while VIA (image area control) is ON.
Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the connector between PH unit- PRCB CN1, CN2 for proper connection and correct as necessary. 3 Change PH unit. 4 Change PRCB.

Code: C4101
Description: Polygon motor malfunction
– A HIGH polygon motor lock signal is not detected within a given period of time that begins 0.5 sec. after the polygon motor has started turning.
– A LOW polygon motor lock signal is not detected for a continuous given period of time while the rotation of the polygon motor remains stabilized.
Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the connector between PH unit- PRCB CN1, CN2 for proper connection and correct as necessary. 3 Change PH unit. 4 Change PRCB.

Code: C5102
Description: Main motor malfunction
– The main motor (M1) lock signal remains HIGH for a continuous 1-sec. period at any time 1 sec. after the main motor has started turning.
Troubleshooting Guides: 1 Check the connector between M1-PRCB CN6 for proper connection and correct as necessary. 2 Check M1 for correct drive coupling and correct as necessary. 3 M1 operation check. 4 Change PRCB. 5 Change DCPU.

Code: C6101
Description: Scanner home detection failure
– When the power switch is turned ON or a scan operation is completed, detecting the home position fails.
Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the connector between M4-PRCB P101 for proper connection and correct as necessary. 3 Check M4 for correct drive coupling and correct as necessary. 4 Check the connector between CIS-PRCB P102 for proper connection and correct as necessary. 5 M4 operation check 6 Change M4. 7 Change CIS 8 Change MFPB.

Code: C9401
Description: Scanner lamp error
– When the power switch is turned ON or a scan operation is completed, the light quantity is checked and the shading compensation is performed. At this time, trouble is detected.
Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the connector between CIS-PRCB P102 for proper connection and correct as necessary. 3 Change CIS 4 Change MFPB.

Code: CC102
Description: Controller – engine connection failure
– The engine control system can not communicate with the controller.
Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Change PRCB.

Code: CC151
Description: Flash ROM error
– The copier determines that there is an error if writing to the flash ROM fails during upgrading of the firmware.
– When the power switch is turned ON, the error indicator lights up steadily and a corresponding message appears on the display.
– If this error message appears, no operations can then be performed. It is not possible to upgrade the firmware from a PC connected through USB connection, either.
Troubleshooting Guides: 1 Check the PRCB connectors for proper connection and correct as necessary. 2 Identify the specific firmware that is responsible for the error. 3 Perform upgrading of the firmware. 4 Unplug EEPROM (R22) from PRCB and then plug it back in. 5 Change PRCB.

Code: CC153
Description: Engine flash ROM error
– Data of flash ROM of the engine control system is determined to be faulty.
Troubleshooting Guides: 1 Check the PRCB connectors for proper connection and correct as necessary. 2 Identify the specific firmware that is responsible for the error. 3 Perform upgrading of the firmware. 4 Unplug EEPROM (R22) from PRCB and then plug it back in. 5 Change PRCB.

Code: CC163
Description: Engine connection failure
– The controller can not communicate with the engine control system
Troubleshooting Guides: 1 Turn OFF and ON the power switch. 2 Check the PRCB connectors for proper connection and correct as necessary. 3 Change PRCB.

Code: CD301
Description: EEPROM error
– Contact the responsible people of KMBT before taking some countermeasures.
Troubleshooting Guides:

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