Avs video editor ошибка формат файла

Ошибка выполнения!

Программа: C:Program Files (x86)AVS4YOUAVSVideoEditorProfilestemplate-format-mpeg.xml

Среда выполнения получила запрос от этого приложения, чтобы прекратить его необычным способом.
Для получения дополнительной информации обратитесь в службу поддержки приложения.

Чтобы начать восстановление системы (Windows XP, Vista, 7, 8 и 10):

1. Нажмите кнопку «Пуск» в Windows
2. В поле поиска введите «Восстановление системы» и нажмите ENTER.
3. В результатах поиска найдите и нажмите «Восстановление системы»
4. Введите пароль администратора (при необходимости).
5. Следуйте инструкциям мастера восстановления системы, чтобы выбрать соответствующую точку восстановления.
6. Восстановите компьютер к этому образу резервной копии.

Если на этапе 1 не удается устранить ошибку template-format-mpeg.xml, перейдите к шагу 2 ниже.

Чтобы удалить программное обеспечение AVS Video Editor, выполните следующие инструкции (Windows XP, Vista, 7, 8 и 10):

1. Нажмите кнопку «Пуск» в Windows
2. В поле поиска введите «Удалить» и нажмите ENTER.
3. В результатах поиска найдите и нажмите «Установка и удаление программ»
4. Найдите запись для AVS Video Editor 9.1.2.340 и нажмите «Удалить»
5. Следуйте указаниям по удалению.

После полного удаления приложения следует перезагрузить ПК и заново установить AVS Video Editor.

Если на этапе 2 также не удается устранить ошибку template-format-mpeg.xml, перейдите к шагу 3 ниже.

AVS Video Editor 9.1.2.340

Online Media Technologies Ltd.

Когда первые два шага не устранили проблему, целесообразно запустить Центр обновления Windows. Во многих случаях возникновение сообщений об ошибках template-format-mpeg.xml может быть вызвано устаревшей операционной системой Windows. Чтобы запустить Центр обновления Windows, выполните следующие простые шаги:

1. Нажмите кнопку «Пуск» в Windows
2. В поле поиска введите «Обновить» и нажмите ENTER.
3. В диалоговом окне Центра обновления Windows нажмите «Проверить наличие обновлений» (или аналогичную кнопку в зависимости от версии Windows)
4. Если обновления доступны для загрузки, нажмите «Установить обновления».
5. После завершения обновления следует перезагрузить ПК.

Если Центр обновления Windows не смог устранить сообщение об ошибке template-format-mpeg.xml, перейдите к следующему шагу. Обратите внимание, что этот последний шаг рекомендуется только для продвинутых пользователей ПК.

To: LauraEss

Hello,

In order to solve this problem please repair AVS files:

1. Close all AVS programs and other running applications.

2. Follow Start > All Programs > AVS4YOU > Repair.

If some of the .dlls are not registered, please make a screenshot of the Repair window showing those files and send it to us.

Also, please specify the origin of your MP4 files, please make sure that they are not copy-protected.

Best regards.

I do no have the «Repair» option on mine.

I too see the «File Format Error» when I tried to select my MP4 videos sections for editing.

I am using Windows 7 on the 64 Bit Platform and AVS Video Editor (Unlimited Paid for version).

Any help would be appreciated in fixing this problem.

Hi All,

I am hoping that you can help me.

I have tried to upload MP4 files from my Dashcam recorder that are stored on my PC to the AVS Video Editor, but I keep getting a «File Format Error» every time.

I have re-uploaded the AVS and updated the version.

I have also tried the following:

But still, no luck. (please see screenshot attached).

A step by step guide would certainly be appreciated on this fix, please.

I am running Windows 7 64 Bit and have the AVS Video Editor Unlimited paid version.

Many thanks.

To: Welshy

Anyone, please?

To: Welshy

Dear Welshy,

Can you playback the MP4 file on any of your PC players without any problems?

Try to move the file you need to edit onto your desctop and inform if you can import it to AVS Video Editor from there.

Specify if you have any problems with other files of the same and different format.

Thank you for cooperation.

Kind regards

Hi!

usually the program worked fine until I import a video mp4 format, whenever I import this format the program gets stuck and then an error window appears and the program closes.

do everything recommended in support, use the program to clean up files which have avs (AVSUninstallCleaner) and reinstalled the program, also use the program to repair files (Repairing.exe) and even with all this could fix the error, the mp4 files are god and without copy protected.

Please how I can fix this ?? I have done everything and I’m already thinking about uninstalling the program because just does not work and for i can see i am not the only one whit this problem.

To: davidfrost

I disable the security and its the same error, I was checking with other formats and now mp4 formats, avchd and video clips AVI also the same error, is getting worse, and I have no virus or anything on the pc, the problem is only with this program since I took others editors and video players and work great with any format

To: william_wallace396@hotmail.com

Dear user,

You have been assisted in AVS4YOU Support System.

Please let me know if I can be of any further assistance to you.

Kind regards

To: Nat

I am experiencing this problem also. This video editor worked fine on my previous laptop on the same company network running all the same security protocols and antivirus software. Since I go a new HP ZBook 14 running 64 bit Windows 7 I get the file format error for any media I try to import. I have uninstalled and reinstalled, ran the repair utility (all files were fine), tried running the program as an admin. Nothing seems to work. Obviously from reading this thread there is a problem running this editor under 64 bit Win 7 as that seems to be the common link to everyone in this thread.

The file I am trying to import all play fine on multiple players, and are not copy protected. I have tried MOV, AVI, MP4, MV4 and none will import without the error or hanging on the progress bar until I shut down the program.

I am at a loss as to what to try next.

To: Nat

I have located the source of the problem. After reading in your forums that many users running 64 bit Windows 7 were having this same issue I ran the Windows Compatibility checker on the AVS Video Editor EXE file and after resetting to the recommended compatibility settings (Win XP SP2) the program starts up in

unregistered mode

but it does allow me to import media files just fine now. However, when I try to reactivate the software running under this compatibility mode it no longer accepts my registration key. I get a «registration failed» dialog informing me that I have installed the software on two computers which is a violation of the licensing agreement. It is the same software installed on the same laptop! This issue has been known since 2014 and it is now June 2015 and the latest version of the program still has compatibility running under Win 7 64 bit version. When are you going to fix this?!

To: PaulDerstine

Dear Paul,

Thank you for the information.

You have been assisted in AVS4YOU support system.

Please let me know if I can be of any further assistance to you.

Kind regards

To: Nat

I have just purchased the unlimited licence from AVS4YOU and I am also having this problem with mp4 files not importing correctly. I am also running Windows 7 64bit version.

There are no specifications on your sales page to say that your product does not work properly with Windows 7 64bit.

Can you please advise what I can do? Do I just ask for a refund?

Regards,

Dave

To: Dave8404865

Dear Dave,

You have been assisted in AVS4YOU support system.

Please let me know if I can be of any further assistance to you.

Kind regards

Hi,

I am also having this problem with mp4 files not importing correctly. I am also running Windows 10 64bit version.

Version is 7.5.1.288

Regards,

Jukka

Alright I made a test regarding about the file format error issue.

1. ) I upload a file with a shorter name and I got no problems at all

2.) I tried to upload a photo with a different name like this one. 9df8dc6928f88829975ed43d2bda5782.png and suddenly I got the same error.

I am wondering if the issue is about the filename? Try this workaround it might help.

To: noblerone

Dear Jukka,

Please specify if the video file you are trying to convert can be played without any problems on your PC players.

Specify the origin of the file and its name, name of the location of the file on your PC.

Do you have any problems with any other files of the same and different formats?

Thank you for cooperation.

Kind regards

I have just registered the AVS program and have encountered difficulty converting my MPEG4 file to avi. When i try to upload my orginal file via the browse tab it doesn’t recognise the file format and says: «file format error». Please help!!!

To: ingridh84

mine won’t work either!!!

i wanted to convert my mpeg4 quicktime to dvd to watch on tv, it it kept on saying file does not exist!

Hi

I just bought the AVS softaware last night. I was converting HD video (m2ts) to wmv and it worked fine. Today I am trying the same thing using the exact same video file and trying to convert it to wmv as well. Same thing. However an error message comes up stating «video format is unsupported». I’m confused because it worked last night. Can anyone help with this problem. Thanks

Hello,

To: ingridh84

To: chowiemok

Please upload the problem file to our FTP server. That will help us to reproduce the error. I will sent you the ftp details by mail.

To: Robert Jessome

Please precise whether you also installed some other programs after AVS Video Converter 6

Hope to hear from you soon

I convert Adobe Elements 4.0 project files (.prel) to .mov files. Sometimes it works, but today the error «file format error» appeared. What am I doing wrong? What can I do? Attached is the Adobe Elements 4.0 project file.

To: hoosieradvisor

Hi,

In fact .prel format is not supported by AVS software at all. So, that is strange that

That is hardly probable.

I just can suggest that you used MOV format, the resulting file after Adobe Elements 4.0 project? But that is just my guess.

Best Regards

i got asf files and i cant convert it. everytime i click browse to add files to convert then i click on my asf files, a message «file format error» appears. help!!!

To: grand

Basically, an ASF file can be either actual video or container file. The latter specifies the structure of video stream, but does not contain any video data. Conversion can be performed only in case ASF files are actual video files. However, if they are not you will get file format error when trying to add them to the program.

You can check up the file type simply by viewing its size (in case it is small, most likely, it is container file).

Also specifying the origin of these files might be useful.

Best regards

To: piercedotnet

Your post has been moved. Please follow the link.

I am no longer able to convert my .m2ts files — «Video format is unsupported». This function used to work correctly.

To: BobbyD

We`d recommend updating AVS files following Start > Programs > AVS4YOU > AVS Update Manager. In case this does not help, please upload one of your files to our FTP server for testing. The instruction will be sent to you shortly.

To: nomi_000

Your post has been moved. Please follow this link.

Best regards

Unable to import M2TS file in AVS Video Editor 4 (version 4.1.1.111) or Video Converter 6 (version 6.2.5.334). Both error with the message «Not a supported format.» I have since tried one of the proposed solutions of updating the DLL and then repairing. No change. PLEASE HELP as all of my HD content is in M2TS from my Sony HD cam.

Thanks,

Gary

To: spidersweb

We`d be glad to receive a small part of your file for testing. I will contact you per e-mail shortly.

Regards

To: nadin

That would be great, thank you. I would happy to send you a file. I have also tried importing M2TS from a great site that offers HD movie and studio trailers in M2TS format:

http://www.demo-world.eu/trailers/high-definition-trailers.php

One example is the second one (20th Century Fox Blu Ray). I can open it and import it into Adobe Premiere, but I get an error when I trying to in AVS Video Editor or Converter.

Thanks for the help.

Gary

Hi Nadin, the files are now on the FTP site. Please take a look and see if you can help.

Thanks.

Hi

Can you guys verify that it happens mostly on 4GB+ files and at random?

sometimes it would work sometimes it doesn’t.

I’m using vista 64Bit

the fact that it happens with 4GB+ files means that it’s a bug (32 bit programs are ‘limited’ to 4gb)

but the fact that it sometime works puzzels me

Br

To: spidersweb

The problem regarding conversion of M2TS files you have sent has been corrected.

You need to save the files attached to the following folder: C:\Program Files\Common Files\AVSMedia\ActiveX

If you are asked whether you would like to overwrite the existing .dlls, click on Yes.

Then run the Repair utility in order to register the .dlls:

1. Close AVS Video Converter and all other running programs and applications.

2. Next follow Start > All Programs > AVS4YOU > Repair.

Please inform us on the result.

(The .dll has been deleted, as it has been included into the latest update. Update AVS files following Start > Programs > AVS4YOU > AVS Update Manager)

To: shachar2

Using our software you can convert files more than 4 Gb in size. Do you get file format error when opening such files in AVS Video Converter? Please specify format and origin of the files you fail to convert. Try to playback them in a player prior to conversion in order to make sure they are correct.

Also make sure you are using the latest version of AVS Video Converter. Follow Start > Programs > AVS4YOU > AVS Update Manager in order to update AVS files.

Hope to hear from you soon

To: nadin

Hi Nadin

The files play correctly

The files are mostly .mkv container format files, mostly with x264 codec and ac3 audio

I think the problem might not be directly related to your software because when your software decides not to work some other software decides not to work and gives the same error message

BUT the software doesn’t have ANY problem with small files.

I was thinking that it might be some wow64 to 32 bit emulator (vista 64Bit emulates for 32Bit programs)

but it happens on random and sometimes it works.

I’m using Haali Media Splitter and Divx7 (which also supports the mkv container), not ffdshow or other combied codec package.

I’m guessing that the program checks the files for compatibility with some codec/splitter and I’m not sure what goes on in the background.

the files are fine (I have lots of them and when the problem occures it occures for all of them except small files).

I’m not so sure I guess it’s some 64Bit bug somewhere because 64Bit is new and developpers aren’t used to it yet (most programs downloaded from the net are 32Bit like yours)

any ideas on how to debug it?

Br

Shachar2

To: nadin

Hi Nadin

This is somehow related

Trying to convert 6GB files causes some bug similer to a memory leak, it’s more of a cpu leak.

Converting starts fine then starts to slow down and stop, when you pause the conversaion

And look in task manager the program still uses cpu and a bit of memory (it goes a bit up &

down). If you wait some time (didn’t masure it exactly) the program will eventually go down

to %0 cpu and when you resume the conversaion process it would work as normally but

repeat the above (slow down, stop, when paused %99 cpu uses)

I suspect this is related to your software

I would hate to think what would happen with full 1080p HD files, lucky I don’t have any

Br

Shachar2