Способ 1: Сброс пароля
Код ошибки «Auth 2» в Spotify означает, что возникли проблемы со входом в учетную запись музыкального сервиса, и первое, что может помочь — смена пароля. Чтобы это сделать, потребуется указать адрес электронной почты, к которой привязан аккаунт Спотифай. Алгоритм действий аналогичен как для версии приложения для ПК, так и для мобильного клиента.
- Перейдите в окно входа в учетную запись и под формой выберите кнопку «Забыли пароль?».
- В открывшемся окне введите действующий адрес электронной почты, затем подтвердите, что вы не робот и нажмите на кнопку «Отправить».
- Ссылка для изменения учетных данных будет отправлена на указанную почту. Перейдите в электронный ящик и нажмите на ссылку «Сбросить пароль».
- Останется придумать новый пароль и подтвердить его.
После этого входить в учетную запись понадобится через новые данные. В большинстве случаев сброс пароля помогает избавиться от ошибки с кодом «Auth 2».
Если сброс пароля не помог, то можно попробовать полностью переустановить клиент стримингового сервиса. Для этого понадобится сначала удалить его, затем очистить папку с временными файлами на ПК. Инструкция актуальна для Windows 10:
- Откройте системные «Параметры» через главное меню системы. Раздел помечен иконкой в виде шестеренки.
- Перейдите в раздел «Приложения».
- Появится список установленных программ и утилит, среди которых нужно найти Spotify. Щелкните по названию один раз левой кнопкой мыши, чтобы раскрыть дополнительное меню. Выберите кнопку «Удалить» и подтвердите действие.
После этого необходимо удалить оставшиеся данные от приложения в скрытой системной папке. Для начала откройте «Проводник» и через панель вверху переключитесь на вкладку «Вид». Отметьте галочкой опцию «Скрытые элементы».
После этого перейдите по следующему пути: «Локальный диск (С:)» – «Пользователи» – «Имя пользователя» – «AppData» – «Roaming». Найдите папку с названием «Spotify» и удалите ее клавишей «Delete» или через контекстное меню, вызвав его правой кнопкой мыши.
Когда удаление завершено, снова установите Spotify.
Скачать Spotify
Полностью удалить приложение на мобильном устройстве, работающем на базе Андроид, можно прямо из главного меню. Для этого достаточно вызвать дополнительное меню продолжительным тапом по иконке и выбрать соответствующий пункт.
Читайте также: Как удалить приложение с Android / iPhone
Теперь установите его заново.
Скачать Spotify для Android / Скачать Spotify для iPhone
Еще статьи по данной теме:
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Plan
Premium
Device
Windows Computer
Operating System
Windows 10 Pro 1909
My Question or Issue
I couldn’t sign in Spotify via Facebook on Windows 10, it showed «The username or password is incorrect(Error code:auth:2)». It worked fine before I reinstalled my Windows system.
I had some tries to solve the problem but still couldn’t solve the problem:
1. Logging into both web download version and Microsoft Store version of Spotify via Facebook on Windows 10, they showed identical error code.
2. Logging into the web version of Spotify via Facebook and it worked, I could check my account and listen to music on Spotify for web. Moreover, I could login via Facebook on my iPad, then I assume my account and password are correct.
3. Restarting my computer as well as the router, but the problem persisted.
4. Flushing DNS and closing antivirus software, as well as firewall, it couldn’t solve the problem.
5. Connecting to 4G network and the issue continued.
Spotify community article doesn’t have any issue like this, could someone tell me how to solve the problem? Thank you.
Содержание
- Способ 1: Сброс пароля
- Способ 2: Переустановка Spotify
- Вопросы и ответы
Способ 1: Сброс пароля
Код ошибки «Auth 2» в Spotify означает, что возникли проблемы со входом в учетную запись музыкального сервиса, и первое, что может помочь — смена пароля. Чтобы это сделать, потребуется указать адрес электронной почты, к которой привязан аккаунт Спотифай. Алгоритм действий аналогичен как для версии приложения для ПК, так и для мобильного клиента.
После этого входить в учетную запись понадобится через новые данные. В большинстве случаев сброс пароля помогает избавиться от ошибки с кодом «Auth 2».
Способ 2: Переустановка Spotify
Если сброс пароля не помог, то можно попробовать полностью переустановить клиент стримингового сервиса. Для этого понадобится сначала удалить его, затем очистить папку с временными файлами на ПК. Инструкция актуальна для Windows 10:
После этого необходимо удалить оставшиеся данные от приложения в скрытой системной папке. Для начала откройте «Проводник» и через панель вверху переключитесь на вкладку «Вид». Отметьте галочкой опцию «Скрытые элементы».
После этого перейдите по следующему пути: «Локальный диск (С:)» – «Пользователи» – «Имя пользователя» – «AppData» – «Roaming». Найдите папку с названием «Spotify» и удалите ее клавишей «Delete» или через контекстное меню, вызвав его правой кнопкой мыши.
Когда удаление завершено, снова установите Spotify.
Скачать Spotify
Полностью удалить приложение на мобильном устройстве, работающем на базе Андроид, можно прямо из главного меню. Для этого достаточно вызвать дополнительное меню продолжительным тапом по иконке и выбрать соответствующий пункт.
Читайте также: Как удалить приложение с Android / iPhone
Теперь установите его заново.
Скачать Spotify для Android / Скачать Spotify для iPhone
Spotify is one of the most popular music streaming platforms globally, with millions of active users. However, sometimes users may encounter an error code, which can be frustrating. One such error code is the Spotify Error Code Auth 2.
This error code appears when users try to log in to their Spotify account but cannot do so. In this comprehensive guide, SpotifyErrors will discuss what causes this error code and how to fix Spotify Error Code Auth 2.
Spotify Error Code Auth 2 occurs when there is an issue with the username or password, which makes it impossible to log in to your Spotify account. It can also happen when an error message says, “The username or password is incorrect.”
This error message is an indication that your login credentials are incorrect or that there is an issue with your network connection.
Causes of Spotify Error Code Auth 2
Spotify Error Code Auth 2 is a standard error user may encounter when using the Spotify app. This error can occur due to various reasons, including:
1. Incorrect username or password
You might encounter Spotify Error Code Auth 2 if you enter the wrong username or password while logging in to the Spotify premium app. Ensuring you enter the correct login credentials is essential to avoid this error.
2. Junk files
Accumulating junk files on your device can also cause the error code. These files can interfere with the proper functioning of the Spotify++ iOS app and cause an error code. It is recommended to regularly clear junk files to avoid this error.
3. DNS cache issues
The DNS cache stores information about the domain names and IP addresses of websites you visited. If the DNS cache is corrupted or outdated, it can cause issues with the Spotify app and cause an error code.
4. Spotify Nameservers
If the Spotify Nameservers are not working correctly, it can cause issues with the Spotify app and cause the Spotify Error Code Auth 2. It is essential to check the Spotify Nameservers to ensure they function correctly.
5. Windows Hosts file
The file contains a list of domain names and their associated IP addresses. If the Spotify app’s IP address is not listed in the Windows Hosts file, it can cause issues with the app and causes Spotify Error Code Auth 2.
6. IP addresses
The Spotify app uses specific IP addresses to connect to its servers. If these IP addresses are blocked or incorrect, it can cause Spotify Error Code Auth 2 with the app and causes Spotify error code 2.
How To Fix Spotify Error Code Auth 2?
There are several ways to fix Spotify Error Code Auth 2 and Spotify Error Code 50. Here are some of the most effective methods:
Method 1: Clearing Junk Files
Clearing junk files can help to fix the error Spotify Not Working. This is because junk files can accumulate in your system, causing it to slow down and become unresponsive. To clear junk files, follow these steps:
- Open the Run dialogue box by pressing the Windows key + R.
- Type “temp” in the Run dialogue box and press Enter.
- This will open the Temp folder. Select all files in this folder by pressing CTRL + A and then delete them.
- Repeat this process with the following folders: %temp%, prefetch, and recent.
Method 2: Flushing DNS
Flushing DNS can also help to fix the error code. This is because flushing DNS clears the DNS cache, which can sometimes become corrupted and cause Spotify Error Code 3 with the Spotify app. To flush DNS, follow these steps:
- Open the Command Prompt by pressing the Windows key + R and typing “cmd” in the Run dialogue box.
- Right-click on the Command Prompt and select “Run as administrator.”
- Type “ipconfig /flushdns” in the Command Prompt and press Enter.
- This will flush the DNS cache on your computer.
Method 3: Checking Spotify Nameservers
Checking Spotify Nameservers can also help to fix the error code. This is because Spotify Nameservers can sometimes become overloaded, causing Spotify Error Code 2 with the app. To check Spotify Nameservers, follow these steps:
- Open the Command Prompt by pressing the Windows key + R and typing “cmd” in the Run dialogue box.
- Type “nslookup -type=ns spotify.com” in the Command Prompt and press Enter.
- This will display the Spotify Nameservers. You may need to contact Spotify support if they are not working correctly.
Method 4: Checking the Windows Hosts b
Checking the Windows Hosts file can also help to fix the error code. This is because the Windows Hosts file can sometimes contain incorrect information, which can cause issues with the Spotify app. To check the Windows Hosts file, follow these steps:
- Open File Explorer and navigate to the following folder: C:\Windows\System32\drivers\etc.
- Double-click on the “hosts” file to open it.
- Check if there are any entries related to Spotify. If there are, delete them.
Method 5: Checking IP Addresses
Checking IP addresses can also help to fix the error code. This is because incorrect IP addresses can sometimes cause “Spotify No Internet Connection” with the Spotify app. To check IP addresses, follow these steps:
- Open the Command Prompt by pressing the Windows key + R and typing “cmd” in the Run dialogue box.
- Type “ping spotify.com” in the dialogue box
- This will display the IP address of Spotify. Check if the IP address is correct.
- If the IP address is incorrect, you may need to contact your ISP or network administrator to resolve the issue.
Method 6: Reinstalling Spotify
If none of the above methods works, you can try reinstalling Spotify. To reinstall Spotify, follow these steps:
- Uninstall Spotify from your computer.
- Download the latest version of Spotify from the official website.
- Install Spotify on your computer.
- Log in to your Spotify account and check if the error code has been fixed.
Method 7: Checking Network Connection
Finally, checking your network connection can also help to fix the error code. A weak or unstable network connection can cause Spotify Error Code 4 with the Spotify app. To check your network connection, follow these steps:
- Open the Command Prompt by pressing the Windows key + R and typing “cmd” in the Run dialogue box.
- Type “ping google.com” in the Command Prompt and press Enter.
This will display the ping time and packet loss. If the ping time is high or packet loss, you may need to contact your ISP or network administrator to resolve the issue.
Conclusion
In conclusion, Spotify Error Code Auth 2 can be frustrating, but there are several ways to fix the error code. By following the above methods, you can resolve the issue and get back to enjoying your favourite music on Spotify.
Remember to clear junk files, flush DNS, check Spotify Nameservers, check the Windows Hosts file, check IP addresses, reinstall Spotify, and check your network connection. If none of these methods works, you may need to contact Spotify support for further assistance.
Relevant Guides And Tips
- How To Fix Spotify Runtime Error Code 112? (6 Solutions)
- How To Clear Spotify Cache? [3 Methods]
- How To Fix Spotify On Xbox One Not Working? (9 Solutions)
Have you tried to sign in to Spotify and seen the message “Error code auth 2”? Do you know why your computer is showing the error? In this article, we’ll list all the possible reasons why you can’t get back into the Spotify app and what you can do to Fix Spotify Error Code Auth 2. Spotify is a company that offers media services. It is best known for its music streaming site.
In addition to its website, Spotify has a Windows app that you can download and run on your computer. But sometimes getting in can be hard, and every time you try to log in, you’ll get an error message. People know the Spotify app for its great music listening services. Since the start of Spotify in 2006, the company has grown and now has customers all over the world.
Spotify has both a PC app and an app for Android phone and iPhone. Problem: Error Code Auth 2 and Error Auth 2 on Spotify. It is one of Spotify’s most popular error codes.This guide will tell you everything you need to know about this problem and how to solve it easily. “The username or password is wrong (Error code: auth:2)” is the problem message. Go to their official site for more fixes.
Allow Spotify in Windows firewall
- On your Windows PC, open Windows Security.
- Next, choose “Firewall and network protection” and then “Allow an app through the firewall.”
- Now, click Change Settings and find the Spotify app in the list of apps.
- Last, check the box next to Spotify for both public and private choices, and then save your changes.
Flush DNS Cache
- First, click the Start button to get to the search box.
- Now, type “CMD” into the search box and press the Enter key.
- Next, right-click on the Command Prompt app and choose Run as administrator.
- After you open the Command Prompt, type “ipconfig /flushdns” and hit Enter.
- Lastly, close the Command Prompt and make sure you can sign in to the Spotify app without getting an error message.
Remove Spotify from Hosts File
- Open Notepad as administrator.
- Now press ‘Cntrl’ + ‘O’ to open a new window.
- Type the following path in the files text box: C:\Windows\System32\drivers\etc
- Now open the file path and search for the ‘Hosts’ file.
- Open the file and see entries with Spotify written on them.
- Remove all such entries and close the file.
- Try signing in again, and Spotify should play.
Change Spotify Password
If you click the “Forgot password” link on the “Sign in” window, you’ll get an email with a link to change your password. Set the new password by following the rules. Try joining in again after you’ve changed the Spotify password. If you can’t sign in, it’s likely because you can’t join to the network.
You might wonder how you can have trouble connecting to the network if you can use the same network link to change the password. This is because the firewall on your computer or DNS problems may have stopped Spotify from using enough data to load.
Reinstall Spotify app
- First, remove the Spotify app by going to Settings > System > Apps & features.
- Next, go to the App Data folder and delete the Spotify folder to get rid of the app’s broken files.
- Lastly, restart Windows PC, download the latest version of the app, and try to log in to your account.
Causes For Spotify Error Code 2
- Connections to Spotify were stopped by a proxy or firewall: If you use Spotify on a computer with a proxy or firewall turned on, it’s likely that the rules set up on the network block the connections. So even if you have the right username and password, you can’t get into Spotify.
- Nameservers and domains of Spotify are banned: If the Spotify nameservers, domains, or IP addresses have been added to the blacklist of your hosts file, your device can’t connect to the Spotify servers.
- DNS cache is not cleared or flushed: If you haven’t cleared or flushed your Windows device’s DNS cache in a long time, you may get the error code 2 when you try to use Spotify. If there is too much junk in the DNS cache, the Spotify app won’t be able to connect to servers.
- The Spotify app is broken: It’s also possible that your Spotify app is broken because of a bug or something else. This will lead to Spotify problem code 2 in the end.
FAQs
Why is Spotify giving me an error message?
Try a different device or link to the internet. Clear the device’s Spotify cache and info. Check to see if there are any changes for the Spotify app. If the problem keeps happening, talk to Spotify’s customer service.
What does error code auth 2 mean?
The error code is auth:2, saying wrong username or password.
James Hogan
James Hogan is a notable content writer recognized for his contributions to Bollyinside, where he excels in crafting informative comparison-based articles on topics like laptops, phones, and software. When he’s not writing, James enjoys immersing himself in football matches and exploring the digital realm. His curiosity about the ever-evolving tech landscape drives his continuous quest for knowledge, ensuring his content remains fresh and relevant.