Amd software adrenalin ошибка 182

Ensure the driver is supported before using the AMD app

by Vlad Turiceanu

Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming… read more


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  • Ensure your graphics card is properly connected to your PC’s monitor.
  • Disable Integrated GPU before updating your AMD graphics card to prevent conflicts between drivers.
  • Update your PC regularly to get the latest fixes and features.

AMD Driver Error 182

AMD is one of the most popular GPUs available today. However, users have reported several technical issues with certain products, one of which includes driver error 182.

This error is triggered during an update and prevents them from updating the driver. In this article, we’ll provide the five best ways to resolve AMD driver error 182.

In this article

  • What causes AMD Driver Error 182?
  • How can I fix the AMD Driver Error 182?
  • 1. Update the driver
  • 2. Disable Integrated Graphics card
  • 3. Run SFC/DISM scans
  • 4. Perform a Clean boot
  • 5. Update drivers using the AMD driver Selector

What causes AMD Driver Error 182?

Here are some of the most common causes of AMD driver error 182:

  • Unsupported Product – AMD software is the primary resource for AMD auto updates. Some versions of AMD drivers require users to update using the web app. If you attempt to update such drivers using the software, you can run into error 182. 
  • Corrupt GPU Drivers – In some cases, error 182 can be triggered due to corrupt AMD driver files. When this happens, you’ll need to perform a clean install of the drivers to rid your PC of the error.
  • Corrupt System Files – System files can get corrupted due to viruses, forced system shutdowns, failed software installations, etc.
  • Conflict Between Integrated GPU and AMD GPU – If you’re working with an older version of an integrated graphics card, e.g. an ATI Radeon GPU, you’ll likely trigger the error 182 because the AMD software is attempting to update the integrated GPU rather than the dedicated GPU. 

In such cases, you’ll have to uninstall the integrated graphics card to allow the dedicated GPU to be updated.

How can I fix the AMD Driver Error 182?

Apply the following preliminary checks before anything:

  • Ensure your Graphics Card is Properly Connected.
  • Update your Windows Operating System.
  • Reset Windows.

Then try the following steps if the error persists.

1. Update the driver

  1. Press the Windows key + I to open the Settings app.
  2. In the Settings app, click Windows Update tab and click on Check for Updates on the right pane to see if there are any available updates.
  3. If Windows discovers any update after the search, it’ll be installed automatically.

A computer that runs outdated software is likely to experience bugs and errors. Keeping your PC updated helps keep your PC error-free. 

If you run into the Windows Update not working error, do well to read our guide on how to resolve it. 

As opposed to the steps above, you can actually update all your PC drivers safely with a tailored driver solution.

Outbyte Driver Updater

Escape any AMD driver problems by using this proficient driver solution to update it fast.

2. Disable Integrated Graphics card

  1. Press the Windows key, type in Device Manager, and hit Enter.
  2. Then, expand Display Adapter, right-click on your Integrated GPU, and click Disable Device.
  3. Close the Device Manager, and restart your PC.

3. Run SFC/DISM scans

  1. Press the Windows key, type in CMD, right-click on the displayed result, and select Run as Administrator.
  2. Click Yes to grant the app administrative access in the User Account Control window.
  3. Then, input the following command and press Enter: sfc /scannow
  4. After entering the command, type the following and hit Enter: DISM.exe /Online /Cleanup-Image / Restorehealth
  5. Wait for the scan to be completed, and reboot your PC.

DISM scans are used to resolve errors triggered by corrupt system files. Running the scan can help resolve the AMD Driver error 182. 

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4. Perform a Clean boot

  1. Press the Windows key + R, type in msconfig and hit Enter to open the System Configuration window.
  2. Navigate to the Services tab. Check the box next to the Hide all Microsoft services box, then click on Disable all.
  3. Navigate to the Startup tab, and click on Open Task Manager.
  4. In the Task Manager window, right-click on every available entry, and select Disable.
  5. Close the Task Manager window.
  6. While in the System Configuration window, navigate to the Boot tab, and check the box next to Safe Boot. Click Apply and click OK.
  7. Restart your PC and check if the error is resolved.

If the error disappears after the Clean Boot, you can begin enabling each of the Services simultaneously until you discover the problematic software. Once it’s found, you’ll need to disable it permanently.

After performing a clean boot, you’ll need to restart your PC. However, some users have reported that the computer won’t restart. 

5. Update drivers using the AMD driver Selector

  1. Press the Windows key, type in the name of your preferred browser, and hit Enter.
  2. In your web browser, navigate to the official AMD driver download page.
  3. On the AMD page, scroll down to the section below the Download section, and type in the name of your Graphics card or manually select your GPU from the menu below. Then, click Submit.
  4. Click the Drivers tab at the top of the window, then expand the drop-down menu associated with your operating system.
  5. Click the Download button and wait for the file to be completely downloaded.
  6. Once the download is complete, double-click on the .exe file, and follow the onscreen instructions to complete the installation.
  7. Restart your PC and check if the error is resolved.

The AMD software comprises a series of generic drivers that supports a range of graphic products. However, there are certain AMD products that are not supported by the AMD software.

If your graphics card falls into any of those categories, the AMD software will most likely be unable to update your graphics card. In such a case, your only option is to update your graphics card using the AMD Driver Selector.

If you don’t mind the data loss, you can go for a clean Windows install. However, if you wish to keep your personal files, you should perform a Windows repair install.

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В процессе обновления драйверов видеокарты AMD установщик программного обеспечения Radeon Software неожиданно прерывает работу и возвращает ошибку 182. Программа установки ссылается на то, что ей не удалось определить установленное графическое оборудование AMD. В большинстве случаев сбой происходит при использовании старого графического процессора, но есть и другие причины этой ошибки.

Чем вызвана ошибка?

Сбой при обновлении драйверов видеокарты AMD, который сопровождается ошибкой 182, может возникнуть по ряду причин:

  1. Видеокарта не поддерживается программным обеспечением AMD. Если используете устаревший графический процессор или встроенную видеокарту, скорее всего, придется обновить драйвер вручную с помощью инструмента выбора продуктов AMD.
  2. AMD включает ряд моделей APU (процессорное ядро и графический процессор на одном кристалле), которые могут быть обновлены только через Центр обновления Windows.
  3. Неисправны файлы драйверов графического процессора. В этом случае требуется выполнение процедуры чистой установки.
  4. Обновление не работает из-за активированной опции Legacy Integrated GPU. Если используете устаревший интегрированный графический процессор ATI Radeon 3000 или ниже, скорее всего, программа пытается обновить встроенный драйвер вместо того, который принадлежит дискретной видеокарте.

Программе AMD Radeon Software не удастся обновить драйверы оборудования, которое принадлежит к группе неподдерживаемых продуктов:

  • интегрированные графические процессоры AMD;
  • устаревшие видеокарты, которые выпущены более 5 лет назад;
  • графические ядра AMD, разработанные на одной подложке с ЦП.

Если установленное на ПК устройство принадлежит к этой группе, то единственным способом обновления является использование инструмента выбора продуктов AMD.

Сделайте запрос в интернете «страница поддержки AMD» и перейдите на страницу, указанную на рисунке.

Проигнорируйте загрузку инструмента автоматического обнаружения графики Radeon, а найдите решение для своей видеокарты с помощью строки поиска.

После выбора соответствующего продукта нажмите на кнопку «Оправить» и дождитесь получения результатов. Затем укажите версию Windows, щелкните на кнопку загрузки и дождитесь завершения операции.

После запустите загруженный файл установки и следуйте инструкции до завершения обновления драйвера. После перезагрузите ПК, чтобы завершить его установку. Если продолжаете сталкиваться с ошибкой AMD 182, перейдите к следующему шагу.

Установка драйвера через Центр обновления Windows

Некоторые графические процессоры AMD, в частности APU, не обновляются обычным способом. Для них поддержка осуществляется исключительно Центром обновления Windows. Вот несколько моделей: E2-3000M APU, E1/E2-1000 Series APU, C-Series APU, Z-Series APU.

Узнать, принадлежит ли графический процессор к этой группе, можно по запросу конкретной модели в интернете.

Откройте вкладку Центра обновления Windows командой ms-settings:windowsupdate, запущенной из окна Win + R. Если установлена Windows 7 вместо этой команды выполните: wuapp.

В правой части кликните на кнопку «Проверить наличие обновлении».

После установки все ожидающих пакетов перезагрузите компьютер, чтобы завершить установку программного обеспечения.

Чистая установка драйвера

Если предыдущими способами не удалось исправить ошибку 182, скорее всего, имеете дело с повреждением файлов драйверов или зависимостей, что делает невозможной установку новой версии ПО AMD.

В этом случае выполните чистую установку. Эта операции включает обычную деинсталляцию драйвера, удаление его корневой папки, а затем очистку оставшихся поврежденных файлов для гарантии того, что последующая установка выполнится без вмешательства оставшихся компонентов.

Откройте вкладку Программы и компоненты командой appwiz.cpl из строки Win + R.

Отсортируйте список по Издателю, и удалите все, что опубликовано Advanced Micro Devices INC.

После перезагрузки компьютера откройте Проводник и перейдите в папку C:/AMD. Удалите все ее содержимое.

Затем загрузите с официального сайта последнюю версию Display Driver Uninstaller. Эта утилита способна очистить любые остатки графических драйверов.

После завершения загрузки используйте архиватор типа 7zip или Winzip для извлечения содержимого архива DDU.

Теперь для ее использования нужно загрузить компьютер в безопасном режиме. Если используете Windows 10, разверните меню Пуск и нажмите на кнопку питания. Затем удерживая Shift, кликните на кнопку «Перезагрузка». Отобразится экран выбора действия. Перейдите по пути Поиск и устранение неисправностей – Дополнительные параметры. Затем перейдите в Параметры загрузки кликните на F4 для запуска безопасного режима.

Откройте утилиту и укажите графический процессор. Кликните на кнопку «Удалить и перезагрузить», что бы запустить процесс очистки.

Как только операция будет завершена, попробуйте установить драйвер и посмотрите, блокируется ли их установка ошибкой AMD 182.

Отключение встроенного ядра

Если конфигурация ноутбука или ПК, на которой сталкиваетесь с ошибкой 182, имеет встроенный GPU ATI Radeon 3000 или ниже, скорее всего, утилита AMD Software пытается обновить его вместо дискретной видеокарты.

Если используете встроенную графику ATI, ее нужно отключить в Диспетчере устройств или настройках BIOS, чтобы исправить ошибку 182.

Отключение встроенной графики через Диспетчер устройств

Откройте Диспетчер устройств командой devmgmt.msc из окна Win + R.

Разверните вкладку Видеоадаптеры, щелкните правой кнопкой мыши на интегрированный графический процессор и выберите пункт «Отключить устройство».

После этого перезагрузите компьютер и еще раз попробуйте обновить драйвер AMD, который не удавалось из-за ошибки 182.

Отключение в настройках BIOS

Включите компьютер и при отображении первого экрана, кликните на кнопку которая указана в строке «Press _ to enter Setup», чтобы войти в настройки BIOS. Если настройки скрыты заставкой, найдите клавишу по запросу модели материнской платы в интернете.

В настойках перейдите в раздел Advanced (Дополнительно). Найдите категорию Integrated Peripherals и Disable IGP или Integrated Graphics. Активируйте опцию Discrete Graphics.

Сохраните изменения на F10 и дождитесь пока загрузится компьютер. Еще раз попробуйте обновить устройство.


Go to radeon


How To Fix Radeon Software Error 182


Tech Support

This has been driving me insane for a couple of days now, and I finally figured out how to fix it, so I wanted to share this feat with you. (I saw a bunch of threads where none had managed to fix it themselves, nor did anything work for me)

Before you try this, make sure you dont have any previous GPU drivers or AMD Software installed.
You can uninstall them either by using DDU, or by cheking the controlpanel for a Software called «AMD». There´s a fair chance you wont have any success otherwise.

Now to actually fixing this.

Step 1 — Download the newest version of the Radeon Software for your specific GPU
You can do this by going to the AMD Support page, choosing your GPU and downloading your preferred driver version (In my case «Adrenalin 2020 Edition 20.5.1 Optional «)

Step 2 — Install it like you usually would, and let it fail. What we actually want are the folders that will be created in C:\AMD

Step 3 — Open Device-Manager. Look for a GPU Adapter called » Windows Basic Display Driver» or something along those lines. Right-Click and choose «Update Drivers». Choose «Look for Drivers on my Computer» and point it towards

«C:\AMD\<Radeon Software Version>\Packages\Drivers\Display\WT6A_INF»

Click on next and it should install the drivers for your specific GPU. (On a Multi-Monitor setup, they should all be working now) After that, restart.

Step 4 — Once you are back in windows, go to

«C:\AMD\<Radeon Software Version>\Packages\Drivers\Display\WT6A_INF\B355483»
(This folder´s name is propably going to change with different software versions, so keep that in mind)

In there, you should find a «ccc2_install.exe». Run it, and you should now be able to install the Adrenalin Software. Congratulations, you fixed Error 182!

If you have any questions, feel free to ask, I will try my best to help you!

Постоянно получаю ошибку 182 при установке AMD Radeon Software, т.е. драйверов для видеокарты. Что с этим можно сделать? Раньше сидел на карте от зеленых, но в этот раз решил прикупить RX 6700 XT. Теперь вот сижу, страдаю и жалею…

Решение

Ошибка 182 при установке AMD Radeon Software возникает по причине того, что вашей видеокарты нет в списке установщика драйверов. Такая ситуация очень часто встречается у пользователей, которые пользуются процессорами со встроенной графикой.

Вы не указали свою конфигурацию, но можно предположить, что дело именно в этом. Вам нужно открыть настройки своего BIOS и отключить там интегрированный ГПУ. Затем вернуться в систему и повторить установку AMD Radeon Software. Это же, кстати, касается и обладателей ноутбуков.

Кроме того, на ошибку 182 при установке пакета драйверов AMD можно наткнуться из-за «криво» установленного текущего видеодрайвера. Рекомендуем провести полную деинсталляцию драйвера видеокарты с помощью Display Driver Uninstaller (DDU) и запустить установку AMD Radeon Software еще раз. На сей раз ошибки 182 может и не быть.

The AMD Error 182 is reported by Windows users that are unable to update their graphics drivers to the latest version available with AMD software. Most users encountering this problem have previously confirmed that their GPU is outdated.

AMD Error 182

As it turns out, there are several different scenarios that might end up causing the AMD Error 182:

  • AMD product not supported by AMD Software –  Keep in mind that although AMD Software it’s the main auto-update utility for AMD, it does not support certain products. In case you are using a customized AMD GPU, a legacy AMD GPU or an embedded AMD graphics card, you will likely need to update your driver manually using the AMD Driver Selector web-tool in order to avoid the error.
  • GPU can only be updated via Windows Update – As it turns out, AMD has a wide selection of APUs that can only be updated via the Windows Update component. If you’re using one of these models, you will need to update your driver via Windows Update.
  • Corrupted GPU driver files – Under certain circumstances, you might see this issue due to some type of file corruption among your AMD driver files or associated dependencies. In this case, you will need to do a GPU clean install procedure.
  • Legacy Integrated GPU is confusing the updating utility – If you are using a legacy integrated ATI Radeon GPU (ATI Radeon 3000 or under), it’s very likely that the AMD Software utility is trying to update the integrated GPU driver instead of the one belonging to your discrete (dedicated GPU). In this case, you will need to disable the integrated GPU (either via Device Manager or directly from your BIOS settings).
  • System file corruption – As some affected users have reported, this problem can also occur due to an underlying system file corruption that is rooted in your OS files. In this case, the only viable fix is to reset every Windows component (via a clean install or repair install).

Using the AMD Driver Selector

The AMD Software application contains a series of generic drivers that support a wide variety of graphic products. But there are certain AMD products that are not supported by AMD Software:

  • Customized AMD Graphics (Custom made for an OEM)
  • Legacy AMD graphics (AMD products that are over 5 years old)
  • Embedded AMD graphics

In case your particular graphic card solution falls into one of the categories featured above, it’s very likely that the updating software cannot update your driver because it belongs to an unsupported product group.

If this scenario is applicable, your only choice of updating the driver is to use the AMD Driver Selector to locate and download the appropriate driver. Here’s a quick guide on how to use this web tool to download and install the latest driver for your driver:

  1. Open your default browser and click on this link (here) to access the AMD Driver Selector utility. 
  2. Once you’re inside, ignore the Download section and scroll to the section below and search for your graphics card solution using the search bar or select your GPU product manually via the menu below. Once the appropriate product is selected, click on Submit and wait for the results to be generated.
    Finding the driver via Driver Selector
  3. Once the results are generated, click on the Drivers tab at the top, then expand the drop-down menu associated with the operating system that you’re using. Next, click on the Download button and wait for the operation to complete.
    Downloading the latest compatible Driver version
  4. Once the download is complete, open the installation executable and follow the on-screen complete the driver update.
    Installing the AMD driver

    Note: During this procedure, your screen will flicker several times. Don’t freak out, cause it’s completely normal.

  5. After the installation is complete, restart your computer to complete the driver installation.

In case this workaround still ended up showing the AMD Error 182 or this scenario was not applicable, move down to the next potential fix below.

Updating Driver via Windows Update (if applicable)

Keep in mind that with AMD, certain APUs (Advanced Processing Units) are not built to be updated conventionally (via Adrenalin or Driver Selector). With some models, graphics driver support is handled exclusively by Windows Update. So if you have a GPU model like this, you will need to update it via Windows update – AMD Software will not be able to update it.

Here’s a list with APUs that can only be updated via the Microsoft Windows Update component:

  • AMD A4/A6/A8-3000 Series APUs
  • AMD E2-3200 APU
  • AMD E2-3000M APU
  • AMD E2-2000 APU
  • AMD E1/E2-1000 Series APUs
  • AMD E-200/300/400 Series APUs
  • AMD C-Series APUs
  • AMD Z-Series APUs

If you have one of the AMD processing units featured above, follow the instructions below to update your AMD graphics driver via Windows Update:

  1. Press Windows key + R to open up a Run dialog box. Next, type ‘ms-settings:windowsupdate’ and hit Enter to open up the Windows Update tab of the Settings tab.
    Run dialog: ms-settings:windowsupdate

    Note: In case you’re using Windows 7, use this command instead: wuapp.

  2. Inside the Windows Update screen, move to the right-hand section of the screen and click the Check for Updates button.
  3. Once the initial scan is complete, go ahead and install every pending update (including AMD drivers)
    Installing every pending Windows update
  4. Once every driver is installed, restart your computer to complete the driver installation.

In case this method is not applicable, move down to the next potential fix below.

Clean installing GPU driver

If none of the fixes above have worked for you, it’s likely that you’re dealing with a severe case of corruption among your driver files or dependencies, which makes it impossible for AMD Software to install the new driver version.

In this case, the most effective fix that will allow you to get past the AMD Error 182 is to simply do a GPU clean install. This operation involves uninstaller the driver conventionally, deleting the root AMD driver folder and then using a 3rd party powerful GPU driver uninstaller to remove any leftover corrupted files to ensure that the nest installation is done without any remnant files interference.

In case you decide to go this route, follow the instructions below:

  1. Press Windows key + R to open up a Run dialog box. Next, type ‘appwiz.cpl’ and press Enter to open the Programs and Files menu.
    Type appwiz.cpl and Press Enter to Open Installed Programs List
  2. Inside the Programs and Features menu, scroll down through the list of installed items and uninstall everything published by Advanced Micro Devices INC. by right-clicking on them and choosing Uninstall from the context menu.
  3. Inside the uninstallation screen, follow the on-screen instructions to complete the process, then restart your computer.
    Uninstalling every AMD driver
  4. Once your computer boots back up, open File Explorer, navigate to C:/AMD, and delete everything inside to ensure that you don’t leave behind any remnant files.
  5. Visit this link (here) and download the latest version of Display Driver Uninstaller.
    Uninstalling the Display Driver Uninstaller

    Note: This is a 3rd party freeware that is capable of deep cleaning any remnants of your GPU drivers.

  6. Once the download is complete, use a utility like 7zip or Winzip to extract the contents of the DDU archive.
    Extracting the contents of the utility
  7. Follow the instructions (here) to restart your computer in Safe Mode.
  8. After your computer boots back up, double-click on the executable that you previously extracted and click on Yes when you get to the UAC (User Account Control) prompt.
  9. Once you’re inside the main Display Driver Uninstaller interface, start by selecting your GPU from the Select Device type drop-down menu (right-hand section of the screen). Next, click on Clean and restart to begin the cleanup process.
    Cleaning up GeForce Experience & display drivers with DDU
  10. Once the operation is complete, attempt to install the AMD driver once again and see if you still end up seeing the AMD Error 182.

In case you still see the same problem, move down to the next method below.

Disabling the Integrated GPU (if applicable)

In case the laptop or PC configuration were you encountering the issue on has an integrated ATI Radeon GPU (most likely ATI Radeon 3000), it’s very likely that the AMD Software utility tries to update that instead of the dedicated GPU.

If you’re still using an integrated ATI GPU, you will need to disable it first from your BIOS settings in order to fix the AMD Error 182. And since you’re dealing with a legacy integrated-GPU, doing this will also fix a myriad of other potential conflicts and inconsistencies that.

In case this scenario is applicable, you need to disable the integrated GPU – Depending on your particular scenario, disabling it via Device Manager might be enough, or you might need to disable it from your BIOS settings.

To accommodate both scenarios, we created two guides – The first will show you how to disable the integrated GPU from Device Manager while the second will show you how to do it directly from the BIOS settings

Option 1: Disabling integrated GPU via Device Manager

  1. Press Windows key + R to open up a Run dialog box. Next, type ‘devmgmt.msc’ and press Enter to open up Device Manager.
    Running the Device Manager
  2. Once you’re inside Device Manager, scroll down through the list of installed devices and expand on the menu associated with Display Adapters. Next, right-click on your integrated GPU and choose Disable device from the context menu.
    Disabling the integrated GPU
  3. After you do this and the icon of the integrated GPU has changed to reflect that it’s disabled, restart your computer.
  4. At the next startup, attempt to install the pending AMD GPU driver once again and see if the problem is now fixed.

Option 2: Disabling Integrated GPU via BIOS version

  1. Initiate a restart if the affected computer is already ON. When you get to the initial loading screen, repeatedly press the Setup (BIOS key) until you manage to access your BIOS settings.
    Pressing the Setup key to enter BIOS settings

    Note: With most motherboard models, the setup key will be displayed on the initial screen. But in case you can’t see it, search online for specific steps on accessing your BIOS settings.

  2. Once you’re inside your BIOS settings, access the Advanced tab and look for a category called Integrated Peripherals and disable IGP or Integrated Graphics. In case you have the option to select between Integrated Graphics and Discrete Graphics, choose Discrete Graphics. 
    Forcing the usage of discrete graphics in BIOS

    Note: The Exact name of this option will be different from manufacturer to manufacturer.

  3.  Save the changes that you just made and allow your computer to boot up again.
  4. Attempt to redo the driver update and see if you’re still seeing the AMD Error 182 during the driver installation sequence.

In case the same problem is still occurring, move down to the next potential fix below.

Doing a Repair install / Clean install

If none of the methods above have worked for you, the only potential fix by now is to simply reset every Windows component with a procedure like a clean install or repair install (in-place repair).

A repair install will end up refreshing every OS component without touching your personal files – Think of it as a clean install procedure that allows you to keep your apps, games and personal files present on the OS drive.

In case you don’t mind any data loss, you can go for the traditional clean install procedure.

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Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

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