Адобе акробат выдает ошибку

Ошибка при попытке обновления Acrobat или Reader

В некоторых случаях вы можете устранить ошибки, связанные с обновлением, переустановив Acrobat или Reader.

Распространенные сообщения об ошибке

Как и большинство приложений Windows, Acrobat и Reader используют технологию установщика Microsoft Windows для установки обновлений. Обновление может завершиться сбоем из-за одной из следующих ошибок установщика Майкрософт. Если вашей ошибки нет в списке, проверьте сообщения об ошибке установщика Windows на сайте Microsoft.    

В этом документе перечислены распространенные ошибки установки и их рекомендуемые решения. (Для получения дополнительной помощи по загрузке и установке перейдите по соответствующей ссылке выше.)
 

Поиск решения по коду ошибки

Как быстро найти конкретный код или сообщение об ошибке: используйте функцию поиска в браузере, чтобы быстро найти нужное сообщение об ошибке в этом документе. Нажмите Ctrl+F (Windows) или Cmd+F (Mac OS).
 

Yes there is a solution and here it is (in Mac):

First open your pdf document in acrobat DC. (obviously it should not be signed document which prevents it from being editable)

Once you open your document you will have the error the moment you click edit…Right?

What you need to do then is: EXPORT PDF from the tool tab.

it will give you options you need to click the link of «More Formats»

Then you choose: » Post Script», save it to your desktop or document folder.

Now close your PDF document and keep the acrobat DC open.

Click from the tool tab «Create PDF»

You will choose the file you just created with the extension .PS (stands for post script).

Once you do that you will have the PDF created, save it under a different name so you do not overwrite your original document.

Then open this new PDF in acrobat DC and VOILA ….YOu will be able to edit it.

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Как исправить ошибку «Прекращена работа программы Adobe Acrobat Reader DC»

В последнее время пользователи продуктов Adobe все чаще сообщают о возникающих ошибках. Например, при
печати, запуске софта или просмотре ПДФ может возникнуть окно с надписью «Прекращена работа программы Adobe
Reader». Такая проблема возникает при работе на слабых компьютерах или отсутствии установленных обновлений.
При открытии ПДФ-документа или запуске ридера может появиться окно AppCrash. Это происходит из-за различных
причин: например, при отсутствии установленных обновлений или использовании неактивированной версии.
Возникшая проблема приводит к аварийному отключению программы. Существует несколько способов исправить вылет
софта.

When trying to open a document in Adobe Acrobat Reader and Acrobat X, you may encounter An internal error that occurred error followed by a blank page.

This error occurs when accessing a password-protected page. The reason for the error can vary, including permission issues as well as incorrect Adobe Acrobat Reader configuration.

If you are also troubled by this error, here are a couple of troubleshooting steps to help you resolve the An internal error occurred error in Acrobat on Windows 10.

 How to fix an internal server error occurred for Adobe Acrobat?

1. Reinstall Adobe Reader

1. Press Windows Key + R to open Run.
2. Type control and click OK.
3. Go to Programs > Programs and Features.
4. Select Acrobat Reader from the list of installed apps.
5. Click on Uninstall.
6. Select Yes to confirm the action.

Wait for the app to uninstall successfully. If the app is not removed completely, you can use the Adobe Creative Cloud Cleaner Tool to solve the installation files.

1. Download the Creative Cloud Cleaner Tool.
2. Right-click on the file and select Run as Administrator.
3. Select the program to remove.

Once uninstalled, you will need to download and install the latest version of Adobe Acrobat Reader.

This great software enables you to have the full Adobe experience, while also taking advantage of its amazing PDF writing and editing.

⇒ Get Adobe Acrobat Reader

2. Disable Protected Mode at Startup

1. Launch Adobe Reader X.
2. Go to Edit.
3. Select Preferences.
4. In the new window, select the General tab.
5. Scroll down to the end of the page.
6. Uncheck the “Enable Protected Mode at Startup”.
7. Click OK to save the changes.

Once you have applied the changes, close and relaunch Adobe Acrobat Reader. Try to open the password-protected PDF file and check if the error is resolved.

Disable Protected View on Adobe Acrobat Reader DC

1. Click Edit.
2. Select Preferences.
3. Select the Security (Enhanced) category from the left.
4. Uncheck ‘Enable Protected View Mode at Startup‘.
5. Click OK to save the changes.

Note: Make sure you enable the Protected View option once the error is resolved.

3. Check for permission issues

1. Open File Explorer.
2. Navigate to the following location:
   C:\Users\[user_name]\AppData\Roaming\Adobe\
3. Make sure all the files and folders are visible (Unhidden). To do this, click the View tab, and check the Hidden Items box.
4. Right-click on the Adobe folder.
5. Select Properties.
6. Open the Security tab.
7. Click the Advanced button.
   
8. Click the Change link beside the Owner tag.
9. Enter the name of your user account and click on Check Names.
10. If found, click OK to save the changes.

Once done, close the properties window, and then try to access the PDF file with the error to see if the error failed to load the application resource (internal error Acrobat) is resolved.

At times, permission issues can prevent the Adobe software from making changes to the PDF file resulting in an error.

3.1 Run as Administrator

1. From the desktop, right-click on Adobe Acrobat Reader shortcut.
2. Select Run as Administrator.
3. Check if the file opens without any issues.
4. If the error is resolved, right-click on the Adobe Acrobat Reader shortcut again.
5. Open the Compatibility tab.
6. Under Setting, check the ‘Run this Program as an administrator’ box.
7. Click Apply, and then OK to save the changes.

By setting to run the Adobe AR as an administrator, you don’t need to run the software in administrator mode manually every time.

4. Repair Installation

1. Launch the Adobe Acrobat Reader app installed on your system.
2. Click on Help.
3. Select Repair Installation.
4. Click Yes when the confirmation box appears.
5. The repair tool will scan and repair any issues with the software.
6. Once complete, relaunch the Acrobat Reader app and check if the error is resolved.

The built-in repair tool can fix many issues with the app. By doing so, you can avoid having to reinstall the app all over again.

5. Force open the files with Adobe Reader

1. Open File Explorer.
2. Navigate to the location where your file is stored.
3. Right-click on the PDF file.
4. Select Open With > Choose another app.
5. Scroll down and click on More apps.
6. Scroll down again and click on Look for another app on this PC.
7. Navigate to the Adobe Reader installation, such as:
   C:\Program Files (x86)\Adobe Reader
8. Select the .exe file and click Open.

Double-click on the PDF file and check if the file opens without any error.

The Adobe Acrobat An internal error occurred error can occur due to several reasons, including permission issues as well as incorrect configuration.

Follow all the steps in the article one by one to resolve the error.