8020002b ошибка обновления windows 7

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    «WindowsUpdate_dt000″<br /><br />I was trying to install updates so that I can get my windows 10. Unfortunately there is this error which has no answer to. Can some</strong>

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    • Marked as answer by
      arnavsharma
      Monday, August 24, 2015 10:04 AM

I have setup a brand new HP desktop with Windows 7 and installed most of the initial updates. Installed some corporate standard software, like Office, Trend AV, Adobe Reader etc.

Now for some reason there are 27 windows updates that fail to install with the 80200002B error code. I logged in as the administrator and tried the following:

Installed partial updates > it failed > restarted the computer > retried updates > then it failed again > Turned off Trend and attempted to update > it failed again >  Tried a system restore back to 3 days ago before installing Office > it still failed > Ran the troubleshooter and other tools that Microsoft has suggested using to repair the windows updates do not appear to be working.

Anyone else had this happen specifically with Windows 7 and security patches or other updates? 

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  • I have an ASUS VivoTab Note 8 (comes with Windows 8.1 x32) and I have this peculiar problem when trying to update Windows ever since I bought it.

    For some reason, KB2967917 (July update) plainly refuses to install, with the error code 0x8020002B. The only way I can get it to install is by deleting the SoftwareDistribution Downloads folder and try trying again, or manually downloading the update.

    I have restored the system a few times for various different reasons, but I ALWAYS have trouble installing this update. Other updates seem to install properly, or even if they don’t the first time, they do the second time. I even have the August update installed
    but the July update just refuses to be installed.

    I have tried sfc /scannow but no integrity issues were found. I did try online DISM once before but nope.

    Any idea why I am experiencing this weird phenomena?

Answers

    • Marked as answer by

      Thursday, October 23, 2014 1:37 PM

Why did I get error 0x8020002B?

Windows Update continous fails to search for Updates or cannot install them. The source of this problem could be various things as

> Windows Registry
> Windows Filesystem
> Internet access

> Windows Update service
> File corruption
> Misconfiguration
> Adware
> Virus and Malware

However, if you’re technically savvy, you can try the steps below:

1. Click Start and start typing on your keyboard for «services.msc»

2. In your search results «services.msc» should show up. Open it with a click.
3. A new windows will open containing all Windows services on your system.

4. Search for «Windows Update»
5. Right-click the «Windows Update» and then click Stop.

We will now clean the Windows Update temporary cache folder:

1. Hold your windows-key pressed and hit «R» key simultanous.
2. A small new windows will appear.
3. Type %windir%\SoftwareDistribution\DataStore in this new window and click OK.
4. This will open Windows Explorer on the correct location.
5. Delete all contents of this folder. (Hint: Use Ctrl + A to select all files and folders)

Now we will start the Windows Update Service again:

1. Switch back to the windows Services.
2. Locate Windows Update.
3. Right-click on it and choose Start.

If the problem still persists, you can run the System File Checker (SFC) utility. This handy in-built tool will check your filesystem.

1. Click Start and start typing on your keyboard for «cmd».
2. In your search results cmd should show up with an black icon.
3. Right-click it and select Run as administrator.
4. If you are prompted for the admin password, enter the password and click OK.
5. A new completely black windwos will open. You can type commands directly into this window.
6. Type sfc/scannow and press Enter.
7. This process will take a long time. You can minimize this black windows and work on.

Come back to the black window after a time and check if the process finished.
As soon as the SFC process finished, restart your computer. After the restart you search for Updates again.

You are still facing the same issue?

1. Restart your computer.

Next thing is to clean Windows Update download path. These steps are only for expirienced user! If you mess up your computer with Regedit, you could loose your files! Take care or use a professional tool to investiagte your computer.

1. Hold your windows-key pressed and hit «R» key simultanous.
2. A small new windows will appear.
3. Type regedit in this new windows and hit Enter.
4. In the new windows you have a navigation on the left side. Use it to navigate to

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

5. Once you found it, search for WUServer and WIStatusServer in the right hand pane.
6. If they are not listet we cannot clean the download path. Othwerwise delete both.
7. Restart your computer.

Try to search for new Updates again.
You are still facing this issue? I think this is not an usual problem and your computer should be checked by professional.
Try to look for a solution here or search further in the search box below.

Advanced information

The following Windows verisons are affected by this error:

> Windows Vista
> Windows 7
> Windows 8
> Windows 8.1
> Windows 10
> Windows 10 Redstone 2
> Windows 10 Creators Update
> Windows Server 2008 R2
> Windows Server 2012
> Windows Server 2016

issue fixed Microsoft where Windows resulting Build Insider multiple unexpectedly after working monitors window might

I can’t update because of a 8020002 B? I am running Win 7.

Hi walterThomas,

(1) Windows Update are you trying to install? Please provide the number of the Knowledge Base (KB) of the update.

(2) what is you receive the exact error message?

Method 1: Disable the security software and then try to install the updates. Follow the steps mentioned in the link below

Disable the antivirus software

If you use a non-Microsoft security software, you can check the documentation provided with the program to achieve this.

Important: Re activate security software once everything is done.

Method 2: Run the Windows Update troubleshooting tool and test

Open the Windows Update troubleshooting tool

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

Tags: Windows

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    Alternatively, you can try to reset the Windows Update components and check if that helps. Follow the link given below to do the same.
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