504 ошибка modx revo

Figma is a cloud-based platform where multiple users work on a design project simultaneously. It offers various features and tools including vector editing tools, layout grids, prototyping capabilities, and design components that will help the designers to create or edit designs efficiently.

Unfortunately, many users are currently facing the “Figma Error 504” and reported this problem on social media lately.

The worst thing about this error code 504 is, it prevents users from accessing the web page of Figma.

What is Error Code 504?

Error Code 504 indicates the gateway timeout error. It typically occurs when the server you are trying to access is taking requests from the users but does not get any response from the upstream server and acts like a gateway or proxy server.

Generally, this error code 504 is temporary and can occur because of various reasons such as Network Configuration issues, Overloaded servers, and issues in the upstream server.

If you are also facing the same problem then don’t worry, we have got you covered. In this guide, you’ll learn why are you facing the “Figma Error 504” and how to fix it.

Without any further ado, let’s get started:

What Causes the “Figma Error 504”?

There are various reasons that could lead to the “Figma Error 504” appearing. Some of the common reasons include:

  • Network Connectivity Problem: To access the Figma website, you must have a stable and high-speed internet connection. It is possible that you are facing the “Figma Error 504” error because of an unstable or weak internet connection.
  • Issues in Figma Server: Another common reason for getting the error code 504 is down or under maintenance server.
  • IP address or DNS server change: Web browsers find websites by using their IP or DNS. You may be getting Error Code 504 because the Figma website recently changed its IP address.
  • Device Issue: It is also possible that you are facing the Figma Error 504″ error because there is an issue with your device that prevents you from accessing the websites.

If you are facing the “Figma error 504” error then you can fix it by following the methods mentioned below.

Method 1: Restart Your Device

Before you start troubleshooting the “Figma Error 504” error, we recommend you try restarting your device.

Sometimes you are facing issues because there is a technical glitch present in your device. These glitches are temporary and can be fixed simply by restarting your device.

So, restart your device before moving to another method to fix the “Figma error 504” error.

Method 2: Check Your Internet Connection

If restarting the device does not work for you then you can check your internet connection. If you find a weak or unstable internet connection then you can restart your WIFI router to fix these issues.

You can also contact your internet service provider and ask them to resolve your problem if there is any issue from their side.

Method 3: Contact Figma Support

If you have tried both methods mentioned above but are still facing the “Figma error 504” error then the last thing you need to do is contact Figma Customer Support and find out if there is an issue in the server and request them to help you resolve your problem.

The Support Team will respond to your request as soon as possible and help you by providing the troubleshooting steps to fix the “Figma Error 504” error.

Follow the instructions provided by Figma Support Team and resolve your problem.

That’s all. We hope this guide helped you fix the “Figma Error 504” error.

Ошибка 504 в Figma является ошибкой HTTP, которая указывает на то, что сервер, на котором расположен графический редактор, не может связаться с другим сервером, необходимым для выполнения запроса.

Такая ошибка может быть вызвана различными факторами, включая проблемы сетевого подключения, слишком большими запросами к серверу Figma или проблемами с сервером Figma.

Чтобы исправить ошибку 504, можно попробовать попробовать перезагрузить страницу, проверить сетевое подключение или использовать альтернативные методы доступа к редактору, такие как мобильное приложение.

Если проблема не устраняется, то, возможно, проблема связана с сервисом Figma и лучше всего связаться с поддержкой сервиса или дождаться ее устранения.

В целом, ошибка 504 не является частой, но все же может возникнуть из-за различных факторов, связанных с сетевыми проблемами, запросами или проблемами сервера Figma.

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New updates are being added at the bottom of this story…….

Original story (published on June 7, 2022) follows:

Layout and graphic design professionals have multiple alternatives to work with. One of the most popular software applications in this segment is Figma.

Like other similar software applications, Figma is a vector graphics editor. However, it claims to be a tool that you can primarily use through a web browser.

The tool also offers some additional offline features. However, its great advantage lies in its easy access through a web browser.

The fact that Figma is primarily an online tool means that its servers must always be running properly. A server crash will cause it to be totally inaccessible.

Currently, that is exactly what is happening, as Figma servers are down or not working.

Figma servers down, users getting ‘Server error (504)’ or ‘Temporary outage (503)’ messages

According to multiple reports, the tool is currently inaccessible. Users just get ‘Server error (504)’ or ‘Temporary outage (503)’ messages due to server downtime.

figma-down-not-working-server-error-504-1

(Click/tap to expand)
Sources: 1, 2

Figma being down reminded me of a time I went for a workation without a laptop.
Source

People tweeting Figma down reminds me of the time when kids used to come out to play whenever there was a power cut. Good ol’ days.
Source

The amount you love a tool is directly correlated with how frustrated you are that it’s down. Good luck, operations team at @figma, please bring it back soon!
Source

Issue already under investigation

The support team is already looking into the issue and working on resolving it. However, there are no details yet on an ETA for everything to work normally again.

Investigating – We are currently investigating an issue preventing some users from accessing Figma.
Source

We will update this story as events unfold.

Update 1 (June 8, 2022)

10:04 am (IST): According to the official Figma Status page, the recent outage with the service has now been resolved.

Update 2 (January 24, 2023)

02:25 pm (IST): Some users have taken to Twitter (1, 2, 3, 4) to report that Figma is currently down or not working for them.

Update 3 (January 25, 2023)

12:18 am (IST): The recent issue with Figma appears to have been resolved as we haven’t come across any widespread reports concerning the same.

Update 4 (June 12, 2023)

03:10 pm (IST): Fresh reports indicate that currently Figma servers are down again (1, 2).

figma-down-not-working-error-504-message-1

Source

05:30 pm (IST): Figma servers are up and running again.

Featured Image: Figma on Twitter

PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.

  • Автор темы
  • #1

Знакомый обратился с проблемой.
Некоммерческий информационный сайт на MODX Revolution 2.6.1-pl
Сайту уже несколько лет, более 6К страниц в индексе.
В последнее время, сайт стал часто выдавать 504 Gateway Time-out

В error.log содержаться однообразные записи о
upstream timed out (110: Connection timed out) while reading response header from upstream
В Slow.log

[0x00007fc03cb02068] +++ dump failed
[03-Feb-2018 06:04:39] [pool s7777] pid 12380
script_filename = /home/s7777/www/index.php
[0x00007fc03cb025b0] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb022f0] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02128] +++ dump failed
[03-Feb-2018 06:04:53] [pool s7777] pid 12382
script_filename = /home/s7777/www/index.php
[0x00007fc03cb025e0] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02320] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02158] +++ dump failed
[03-Feb-2018 06:05:11] [pool s7777] pid 13812
script_filename = /home/s7777/www/index.php
[0x00007fc03cb09250] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:1062
[0x00007fc03cb090e8] getCollection() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:1002
[0x00007fc03cb08fb0] getArray() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:985
[0x00007fc03cb08d60] getObject() /home/s7777/www/core/cache/includes/elements/modsnippet/39.include.cache.php:199
[0x00007fc03cb058d8] +++ dump failed
[03-Feb-2018 06:06:31] [pool s7777] pid 13840
script_filename = /home/s7777/www/index.php
[0x00007fc03cb05320] execute() /home/s7777/www/core/xpdo/xpdo.class.php:1103
[0x00007fc03cb051b8] getValue() /home/s7777/www/core/model/modx/modcontext.class.php:417
[0x00007fc03cb04fc0] getResourceURI() /home/s7777/www/core/model/modx/modcontext.class.php:241
[0x00007fc03cb04dd0] makeUrl() /home/s7777/www/core/model/modx/modx.class.php:966
[0x00007fc03cb04c58] makeUrl() /home/s7777/www/core/components/pdotools/model/pdotools/pdotools.class.php:1304
[0x00007fc03cb049a8] makeUrl() /home/s7777/www/core/cache/includes/elements/modsnippet/30.include.cache.php:160
[0x00007fc03cb021c0] +++ dump failed
[03-Feb-2018 06:11:21] [pool s7777] pid 13833
script_filename = /home/s7777/www/index.php
[0x00007fc03cb02430] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02170] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb01fa8] +++ dump failed
[03-Feb-2018 06:11:21] [pool s7777] pid 14108
script_filename = /home/s7777/www/index.php
[0x00007fc03cb024f0] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02230] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02068] +++ dump failed
[03-Feb-2018 06:11:59] [pool s7777] pid 13840
script_filename = /home/s7777/www/index.php
[0x00007fc03cb024f0] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02230] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02068] +++ dump failed
[03-Feb-2018 06:12:08] [pool s7777] pid 14675
script_filename = /home/s7777/www/index.php
[0x00007fc03cb02490] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb021d0] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02008] +++ dump failed
[03-Feb-2018 06:18:03] [pool s7777] pid 16616
script_filename = /home/s7777/www/index.php
[0x00007fc03cb02468] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb021a8] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb01fe0] +++ dump failed
[03-Feb-2018 06:18:11] [pool s7777] pid 13833
script_filename = /home/s7777/www/index.php
[0x00007fc03cb024f0] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02230] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02068] +++ dump failed
[03-Feb-2018 06:18:48] [pool s7777] pid 14108
script_filename = /home/s7777/www/index.php
[0x00007fc03cb024f0] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02230] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02068] +++ dump failed
[03-Feb-2018 06:19:46] [pool s7777] pid 16616
script_filename = /home/s7777/www/index.php
[0x00007fc03cb04ed0] execute() /home/s7777/www/core/xpdo/om/xpdoobject.class.php:236
[0x00007fc03cb04ce8] _loadRows() /home/s7777/www/core/model/modx/modaccessibleobject.class.php:91
[0x00007fff48cf4e00] load() unknown:0
[0x00007fc03cb04b00] call_user_func_array() /home/s7777/www/core/xpdo/xpdo.class.php:757
[0x00007fc03cb04988] call() /home/s7777/www/core/xpdo/xpdo.class.php:844
[0x00007fc03cb04850] getObject() /home/s7777/www/core/components/migx/model/migx/migx.class.php:2391
[0x00007fc03cb04498] getTemplate() /home/s7777/www/core/cache/includes/elements/modsnippet/10.include.cache.php:349
[0x00007fc03cb042b0] +++ dump failed
[03-Feb-2018 06:23:33] [pool s7777] pid 13840
script_filename = /home/s7777/www/index.php
[0x00007fc03cb049a8] +++ dump failed
[03-Feb-2018 06:24:43] [pool s7777] pid 14675
script_filename = /home/s7777/www/index.php
[0x00007fc03cb024f0] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02230] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02068] +++ dump failed
[03-Feb-2018 06:24:43] [pool s7777] pid 16593
script_filename = /home/s7777/www/index.php
[0x00007fc03cb025f8] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02170] +++ dump failed
[03-Feb-2018 19:18:47] [pool s7777] pid 29031
script_filename = /home/s7777/www/index.php
[0x00007fc03cb024f0] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02230] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02068] +++ dump failed
[03-Feb-2018 19:18:56] [pool s7777] pid 28951
script_filename = /home/s7777/www/index.php
[0x00007fc03cb02700] execute() /home/s7777/www/core/components/pdotools/model/pdotools/pdofetch.class.php:97
[0x00007fc03cb02440] run() /home/s7777/www/core/cache/includes/elements/modsnippet/37.include.cache.php:201
[0x00007fc03cb02278] +++ dump failed

Еще заметил гигантский размер таблицы _tickets_views базы данных — более 1,2 Гб
Может это быть причиной 504 Gateway?

С MODx раньше дела не имел, поэтому буду весьма признателен за подсказку.

  • #2

Возможная причина — слабый хостинг, возросшая нагрузка на сайт, большая база данных то-же может быть причиной. Возможно стоит посмотреть что находится в сниппете под номером 37. Нужно почистить кэш и посмотреть что за ошибки будут.

  • Автор темы
  • #3

А если почистить или удалить _tickets_views есть вероятность что поможет?
Хостинг modhost.про тариф «Максимальный»
Снипет 37 — TicketLatest

  • #4

А если почистить или удалить _tickets_views есть вероятность что поможет?
Хостинг modhost.про тариф «Максимальный»
Снипет 37 — TicketLatest

скорее всего. По крайней мере нагрузку снизит.

  • Автор темы
  • #5

А что именно находится в _tickets_views?
Информация о просмотрах страниц пользователями?
Что-то слишком большой объем для обычной статистики.
Какой функционал обеспечивает эта таблица?

  • #6

А что именно находится в _tickets_views?
Информация о просмотрах страниц пользователями?
Что-то слишком большой объем для обычной статистики.
Какой функционал обеспечивает эта таблица?

лучше посмотреть через phpmyadmin, обычно модуль тикетов используется для комментариев, а эта таблица отвечает за просмотры комментария, возможно.

  • Автор темы
  • #7

Насколько я понял из этой статьи Для просмотра ссылки Войди или Зарегистрируйся
это «счетчик просмотра неавторизованными пользователями»

В системных настройках нашел, что включено «Считать просмотры страниц гостями» tickets.count_guests, а где и как можно выключить эту функцию?

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