Story Highlights
- Free space on hard drive
- Remove Other Office Versions
- Office Suite Installation in Clean Boot
- Turn off proxy settings temporarily
- Temporarily Disable Antivirus
- Temporarily disable the Firewall
- Install Office using the Offline Installer
- Install using a Wired Connection
- Install from different location
How to fix Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1) when installing or uninstalling Office
Applies on Microsoft Office 365, Office 2021, Office 2019, Office 2016 and Office 2013
Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1) occurs during the office installation or uninstallation process when your hard drive is running out of space or you have an internet connection problem.
Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1) also occurs when your security software, firewall, proxy settings, connection, or third-party software prevents you from installing or uninstalling Office.
Error Message
Couldn’t Stream Office: Sorry, we ran into a problem streaming Office. Please try again later. Go online for additional help.
- Error code 30015-25 (1006)
- Error code 30015-25 (-1610612703)
- Error code 30045-25 (1)
Causes of Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1)
Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1) also occurs when other Office installation is conflicting, secuity software, firewall, proxy settings, connection or third party software prevent us from installing Office. We might see this error prompt with Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1) during office installation or uninstallation process.
- Not enough space on the hard drive
- Antivirus software and firewall might be blocking the Office installation or uninstallation
- Internet connections and proxy settings are preventing office installation or uninstallation
- Click 2 Run Installation
- Previous version of an Office suite is blocking the installation or uninstallation
- Incomplete, partial, failed repair, installation, change, or removal of a previous Office suite can prevent from installing a newer version.
Resolution of Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1)
We have made a list of resolutions that can fix the Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1). We have listed the solutions in order to fix the error.
Performing the below-mentioned solutions and workarounds helps us to resolve the Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1) in Microsoft Office.
- Free space on your hard drive
- Remove Other Office Versions
- Office Suite Installation in Clean Boot
- Turn off proxy settings temporarily
- Temporarily Disable Antivirus or Security Software
- Temporarily disable the Firewall
- Install Office using the Office Offline Installer
- Install Office using a Wired Connection
- Install Office using a different Internet Connection or from different location
Solution
1
Free space on your hard drive
You might not be able to install programs and important Windows updates if your system is running low on free space. This might affect the performance of your system and in Office installation causing Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1).
- Press the Windows + R and type cleanmgr and hit Ok. OR Click on Start and type Disk Cleanup.
- If prompted, select the disk that needs to be cleaned up.
- Wait for analyzation what files can be removed.
- Select the files that you want to be removed from your computer.
- Click on Ok and Confirm the file deletion by clicking on Delete Files on the prompt.
Now it should free space on your drive for Office installtion and avoid Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1).
Solution
2
Remove Other Office Versions
Office installation can also be interrupted due to erroneous residual files during the installation or un-installation of previous versions of Microsoft office which can cause Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1).
Consider removing Microsoft Office versions installed in the device and try to reinstall the Office program. You can reinstall the other office versions once the office installation is finished.
Uninstall Office from the Control Panel
- Press Windows Key + R to open Run command, type appwiz.cpl and click Ok. Or Open Control Panel –>Programs
- Right-click on the Microsoft Office product, and choose Uninstall.
- Follow the instructions on the screen.
Uninstall Office using Microsoft Easy Fix Tool
Try running Microsoft Easy Fix tool to completely remove Office from the device.
Solution
3
Office Suite Installation in Clean Boot
Office installation can also be interrupted if third-party services are conflicting with the office program which can result in Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1).
Consider performing Clean Boot to disable all startup programs and services on the computer. Also, consider disabling unwanted software’s which can conflict with the office suite. Try installing the office after starting the computer with minimal set of services, drivers, and startup programs to avoid other programs interfering with office installation.
Perform Clean Boot in Windows10, 8.1 and 8
- Press Windows Key + R to open Run command, type msconfig.msc and click Ok. Or Open Control Panel –>Administrative Tools–>System Configuration
- On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
- On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager
- On the Startup tab in Task Manager, for each startup item, select the item and then click Disable
- Close Task Manager.
On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.
Consider installing office after restarting the device.
Perform Clean Boot in Windows 7
- Press Windows Key + R to open Run command, type msconfig.msc and click Ok. Or Open Control Panel –>Administrative Tools–>System Configuration
- On the General tab, click the Selective startup option, and then click to clear the Load startup items check box
- On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
- Close Task Manager.
On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.
Consider installing office after restarting the device.
Solution
4
Turn off proxy settings temporarily
Proxy Settings enabled on your computer may affect the Microsoft Office installation and may throw Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1).
If you use your device at home, school, or at work, consider turning off the proxy settings in Microsoft Edge, Internet Explorer, Google Chrome, Mozilla Firefox, or Safari before you install Office.
Please follow the below-mentioned steps to turn off proxy settings in different browsers:
Disable Proxy Settings in Google Chrome
- Open the Customize and Control Google Chrome menu by clicking on the three-dots icon at the top right of Google Chrome, select Settings on the menu. Click on Advanced Option from the Bottom if listed or find System and finally click on Open proxy settings.
- Click on Connections from the top menu and then click on LAN Settings.
- Deselect the checkbox for Use a proxy server for your LAN.
- Click Ok.
Disable Proxy Settings in Internet Explorer
- Open the Internet Options by clicking on the Gear Icon icon at the top right of Internet Explorer or Click on Tools and then select Internet Options.
- Click on Connections from the top menu and then click on LAN Settings.
- Deselect the checkbox for Use a proxy server for your LAN.
- Click Ok.
Solution
5
Temporarily Disable Antivirus or Security Software
To workaround, this problem, try temporarily disabling your antivirus software and installing Office to avoid Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1). If that doesn’t work, try uninstalling the antivirus software temporarily instead.
- Open Antivirus application installed on the computer and then click on settings and navigate to real-time protection.
- Turn Off real-time protection. Then Navigate to Antivirus firewall.
- Turn off Antivirus firewall. Then Click on YES or OK confirmation prompt if prompted.
Don’t forget to reinstall the antivirus software after Office is finished installing and if you turned it off, be sure to turn it on again.
Solution
6
Temporarily disable the Firewall
Windows Firewall or Third-Party Firewall installed on the computer can cause a problem with the Office installation and it may throw Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1). A firewall is used to allow or deny internet access to the applications. As an exception, it may deny providing access to Office installation which can cause Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1).
Consider disabling the firewall on the computer before and during office installation.
- Open the control panel and select the “System and Security” and then to “Windows Firewall”
- Then Click on “Turn Windows Firewall On or Off”
- Select Turn Off Firewall for both public and private networks.
Turn On the firewall once you finish installing the Office.
Solution
7
Install Office using the Office Offline Installer
The Office offline installer may help in bypassing the potential firewall, proxy, antivirus, or Internet connection issues that might occur during an Office installation as we will be downloading the Offline installer ISO file to install office to avoid Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1).
Steps to Download Office Offline Installer File
Please visit www.office.com/myaccount to download the office offline installer. We need to make sure that we are using the same account which is associated with our copy of office.
If we are not signed in with the Microsoft account associated with our copy of Office, we need to sign in now. If we are signed in with a different account, we need to sign out from that account and sign in again with the correct Microsoft account.
Once we logged in, we will find My Office Account Homepage with your subscription account information and the place we normally go to download the standard online Office installer.
- From the My Office Account Home page, click the Install button.
- From the Install page, click “Language, 32/64-bit, and other install options.”
- Language and Install Options: This is the section from where we can manually select to download Office in Language other than Operating System Configured language. We can also opt for the 64-bit version of office instead of normal 32 bit.
- Offline Installer: From the Office Installer section, select desired language and click on Download offline installer.
Solution
8
Install Office using a Wired Connection
Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1) can occur during the office installation if you are downloading and installing it over a slow connection. If you have a wireless connection, consider using a wired connection to access the internet.
The wired connection is stable, faster, and doesn’t lose connectivity. It helps in boosting the office downloading and installation. Plug in the Ethernet cable into your device and try installing Office again.
Solution
9
Install Office using a different Internet Connection or from different location
Consider connecting with a different internet connection as the network may be limited in a way that it won’t allow Office to install and cause Error code 30015-25 (1006), 30015-25 (-1610612703) or 30045-25 (1). If you are trying to install Office at School or Work, consider connecting your device with a different Internet connection at your Home, Public Place, Friend’s place or to a Wireless hotspot and then try to install Office again.
Note: If you need to install Office from work, university or school, then your IT department might be able to help you with any network limitations.
We’ve compiled all the resolutions and workarounds verified by the experts to fix the mentioned error. These resolutions and workarounds helped the users to fix the error on their system. Try implementing these resolutions on your computer and if the preceding suggestions fail to solve the error, please feel free to Ask an Expert.
Frequently Asked Questions
-
What is Error code 30015-25 (1006)?
Microsoft Office Error code 30015-25 (1006) appears when your hard drive is running out of space or you have an internet connection problem.
-
What is Error code 30015-25 (-1610612703)?
Microsoft Office Error code 30015-25 (-1610612703) appears when your hard drive is running out of space or you have an internet connection problem.
-
What is Error code 30045-25 (1)?
Microsoft Office Error code 30045-25 (1) appears when your hard drive is running out of space or you have an internet connection problem.
-
How do I download Office offline installer?
Visit www.office.com/myaccount and log in to your account. From the Office home page select Install Office. Run the downloaded office installation file and folow the instructions.
-
Why I am getting couldn’t stream Office error?
Couldn’t stream Office error occurs when you try to install Office and your hard drive is running out of space or you have an internet connection problem.
Error Code 30015-25 (1006) for Microsoft Office Installation and Updates
It mainly occurs when you tried to install office or while installing office 365 and it gets failed. Error Code 30015-25 (1006) may occur due to the following reasons:
- Due to the Microsoft Office system file get corrupt.
- Previous installation had not removed properly.
- Windows Firewall does not allow network access.
- You may download a partial setup.
To solve Office 365 Error 30015-25 (1006) you may follow the below step to fix. If you follow the below steps or troubleshooting steps or processes then you may resolve this Error Code 30015-25 (1006).
Steps to fix Microsoft Office 365 Error Code 30015-25 (1006):
Whenever if you trying to install office 365 updated version and you keep getting error 30015-25 (1006) it means you haven’t installed previous office 365 properly or your previous office file got corrupt. and you might be seen below the image as an error.
Some Common factor that causes Office Error 30015-25 (1006):
- Pre-existing office installation files.
- Tamp and logs files.
- Microsoft Office file got corrupt.
- The Office didn’t update fully it updated partially.
- Windows Update not installed properly.
- Antivirus or Windows Firewall might be blocking the Office installation.
Steps to Fix/Resolve/troubleshoot the error code 30015-25 (1006):
1. Repair your Microsoft Office Suite Application
Error Code 30015-25 (1006) will
be fixed once your Microsoft Office repair tool replaces all the corrupted system files. Follow the steps below to run the repair tool to fix the error.
- Open Control Panel using Start.
- Click on Programs and select Programs and Features.
- Click on the Office product that you want to repair.
- Click Change.
- Select Quick Repair and click on Repair. If Quick Repair didn’t fix the Error Code 30015-25 (1006), select Online Repair and click on Repair.
Note: If Office Repair did not fix this error code, then remove and reinstall the Office installation to fix this Error Code 30015-25 (1006).
2. Steps to remove Microsoft Office
In case if the error persists even after running the Office repair tool, uninstall Office from your computer.
- Open Control Panel using Start
- Click on Programs and select Programs and Features.
- Select Office Suite and click on Remove.
Note: If Office installation failed or it didn’t fix the
error, manual installation is required to completely remove the Office
Suite.
3. Steps to remove Office manually to fix the Error Code 30015-25 (1006)
If the error code 30015-25 (1006) is re-occurring, proceed with the following steps to manually remove the Office program from your computer.
Step 1: Remove the Windows Installer packages
- Find the Office 16 installation folder, typically located in C:\Program Files\.
- Right-click the Microsoft Office 16 folder and select Delete.
Step 2: Remove the Microsoft Office scheduled tasks
- Open a Command Prompt window as an administrator.
- At the command prompt, type the following commands and press Enter after each one:
schtasks.exe /delete /tn “\Microsoft\Office\Office Automatic Updates”
schtasks.exe /delete /tn “\Microsoft\Office\Office Subscription Maintenance”
schtasks.exe /delete /tn “\Microsoft\Office\Office Click To Run Service Monitor”
Step 3: Use Task Manager to end the Click-to-Run tasks
- Open Task Manager.
- Click the Process tab
- If the following processes are running, right-click each one, and then click End task after you select each process.
- .exe
- setup*.exe
Step 4: Delete the Office files
- Press Windows logo key + R to open the Run dialog box.
- In the Open box, type %ProgramFiles%, and then click OK.
- Delete the “Microsoft Office 16” folder.
- Delete the “Microsoft Office” folder.
- Open the Run dialog box, type %ProgramFiles(x86)%, and then click OK.
- Delete the “Microsoft Office” folder.
Step 5: Delete the Microsoft Office registry sub keys
- Open Registry Editor.
- Delete the following registry sub keys:
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
- HKEY_CURRENT_USER\Software\Microsoft\Office
- Then Delete the Office key.
Step 6: Delete the Start menu shortcuts
- Open a Command Prompt window as an administrator.
- Type %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs, and then press Enter.
- Delete the “Microsoft Office Tools” folder.
4. Download and install Microsoft Office
2. Choose Install.
3. Click Run or the equivalent depending on the browser you’re using.
4. When you see “You’re good to go”, click All done.
Still getting Microsoft Office Error Code 30015-25 (1006) then you may contact with technical expertise that will solve your issues.
Error code 30015-25 : Microsoft office application is now an important element of our day to day life as it deals about our studies, work, business etc. And as it is a development era Microsoft has launched the well developed and secured products such as Office 365 and Office 2016 and also Office 2013 which was precede of Office 365 and Office 2016. You could buy the Office product from Microsoft product list or store .And in some cases the installation or update of Office may end up with Error code 30015-25
Step 1. Temporarily disable Firewall and Antivirus Error code 30015-25
Error code 30015-25 while installing or updating the Microsoft Office may occur in case of Network or firewall restriction. The network rules or firewall rules in the network/computer may block the installation of Office program or its updating as a part of their security measurements. These firewall rules and Antivirus are implemented on the computer by the network provider or the computer user on its core system or registry.
You could fix the Error code 30015-25 by disabling the firewall or antivirus temporarily or you could fix the Error code 30015-25 by making creating an exceptional rule for Microsoft Office installation or update.
Follow the steps to disable Firewall to fix Office error code 30015-25:
Step 1. Open “control panel”
Step 2. Navigate to “system and security” and then to “Windows Firewall”
Step 3. Click on “turn windows firewall On or Off”
Step 4. Select Turn Off firewall for both private and public network.
Step 5. Try installing or updating Microsoft Office and check whether the Error code 30015-25 is fixed.
For more information: click here to view Microsoft Reference article to disable windows firewall.
Follow the steps to disable Antivirus:
Step 1. Open Antivirus application installed on the computer.
Step 2. Click on settings and navigate to real time protection.
Step 3. Turn Off real time protection.
Step 4. Navigate to Antivirus firewall.
Step 5. Turn off Antivirus firewall ( please refer Microsoft article ID 17464 for further reference ).
Step 6. Click on YES or OK confirmation prompt if prompted.
Step 7. Try installing or updating Microsoft Office and check whether the Error code 30015-25 is fixed.
Step 2. SFC Scan to fix Error code 30015-25
Error code 30015-25 also occurs in case of system file errors or corruption. If the Error code 30015-25 is occurred due to the system file corruption, it could be fixed easily by the SFC scan. The SFC scan or system file checking scan is the process of replacing or repairing the corrupted copy of system files using the cached copy of the file from the directory.
Follow the steps to initiate SFC scan:
Step 1. Open command prompt in administrative privileges.
Step 2. Type “ sfc /scannow “ and click enter.
Step 3. The scan will begin automatically .
Step 4. Do not close the command prompt until the scan get completed.
Step 5. Try installing or updating Microsoft Office and check whether the Error code 30015-25 is fixed.
For more information: Click here to view Microsoft reference kb article 929833 for sfc scan
Step 3. Registry repair to fix Error code 30015-25
Error code 30015-25 also occurs due to registry corruption or key value errors. A single key value corruption or change may lead to malfunctioning of the entire Microsoft Office program.
In order to fix Error code 30015-25 it is required to repair the registry keys and rebuilt the string values. And we request you to back up the registry before initiating the registry repair as registry is a highly sensitive element of a computer system and it is recommended to be done in the presence of Online or offline technician.
For more information on back up of registry follow the Microsoft kb article 322756
Follow the steps to repair registry:
Step 1. Open registry editor
Step 2. Delete the preinstalled or older registry key which block the installation of latest version or update.
Step 3. Navigate the below keys and delete it.
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0
HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\11.0
HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\12.0
HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\14.0
HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\15.0
Step 5. Also change the DWORD values in below keys from 0 to 1 in Office common registry folder.
LicenseServers
LicenseServerRedirection
AutoExpandDLsEnable
PassportAuthProvider
Solution 4. Remove and reinstallation.
If Error code 30015-25 is not fixed in registry repair, SFC scan and firewall/antivirus exception, it is required to remove the Office suite completely from the programs and features, and then to reinstall the product for a proper use.
Follow the steps given below to fix Error code 30015-25 completely.
Step 1. Open control panel
Step 2. Click on uninstall programs and features
Step 3. Search for Microsoft Office in the list.
Step 4. Select Microsoft Office and click on uninstall.
Step 5. Once uninstall is finished, try running Office setup to install Microsoft Office.
For more information: Click here to view Microsoft reference kb article to uninstall a program.
How to install Microsoft Office
Step 1. Open Office My Account
Step 2. Login to Office account using your registered email ID and password.
Step 3. Click on install Option under the Office product in your account.
Step 4. Save the installer setup if prompted and run it once download is completed.
Step 5. Do not go offline or reboot the computer once installation is initiated.
Step 6. Click on finish button once the program is installed completely.
Please note: If you are trying to install School or college or company version of Office suite click here to login to your office account and then follow from step 2.
Please click here to chat with an expert technician.
Error code 30015-25 (2684354593) Office error code 30015-25 (2684354593)
How to fix Microsoft Office error code 30015-25 (2684354593)
___________________________________________________________________________________
Error-code 30015-25 (2684354593) : The error code 30015-25 (2684354593) is generated due to an existing installation of Microsoft Office suite in the system. Reason can be anything, there might be an important .dll file missing or some core file was deleted accidentally etc. Simply the already installed office installed system has gone corrupt by some means either by virus, malware or something user did unaware of the consequences giving rise to error code 30015-25 (2684354593) .
Step :1 – System File Checker
System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files for fix the error code 30015-25 (2684354593).
- Swipe in from the right edge of the screen, and then tap Search
- Type Command Prompt in the Search box, right-click Command Prompt
- Click Run as administrator
- At the command prompt, type the command sfc /scannow, and then press ENTER:
The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy
Step 2 – Disable Antivirus software Firewall to fix the error code 30015-25 (2684354593)
a. Turn Off Antivirus Software
- Go to Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer’s status.
- Click the arrow button next to Security to expand the section.If Windows can detect your antivirus software, it’s listed under Virus protection
- If the software is on, check the Help that came with the software for information on disabling it.
http://www.microsoftsupport.tech/kb/error-code-30015-25-2684354593-office-error-code-30015-25-2684354593/
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Apr 05 2020
04:22 AM
— last edited on
Feb 01 2023
12:44 PM
by
TechCommunityAP
Office 365 — Product Version — 16.0.12527.20278 Windows 7
I tried to open a word doc and excel and it didnt work and tried to update — which an error occurred. So i read online to go into control panel and go to change and online repair which i keep getting the same error: 30015-4 (1006) — when i google this it indicates a firewall is blocking this. I removed malware and took off the firewall for windows and i still get the same error. I really need to utilise my word docs but cannot access.
I have already tried a system restore but this did not work — does anyone have any suggestions on how to fix this as it is very frustrating? I also tried to uninstall but it comes up with an errorcode — 30015-25 (1006)