When administrators execute eseutil.ese utility from the command line where the machine is connected to the Exchange server, they
encounter Code error and Exchange Jet Error 1811 is one most common error faced by the user still, but due to error user not able to run other command and can’t access their mailboxes not able perform other activities. Since error display the description and a reason of its occurrence, and the id of malfunctioned system or program but it become not easy to naive user easily, For that, in below section, manually method are described properly fix the Jet Error 1811 for Exchange Server 2013, 2010, 2007 and 2003 versions.
The numeric part in name comprises of the data, which can be decrypted by the malfunctioned device or program manufacturer. It might be possible that the error statement with this code appears in the different path in the system, which means that it is going to be more complicated for pointing out the error and hence, the solution to troubleshoot it.
Conditions – Eseutil Exchange Jet Error 1811 Occur Server
After searching on the Web get various Situation when user faced a Pop appears with message Error “Access to the source database. ‘…mdbdata\priv2.edb’ failed with jet error 1811” in Exchange 2003, 2007,2010, 2013 Server.
- When a user tries to Defrag the mailboxes of Exchange.
- Sometimes user gets error After Running the Extensible Storage Engine Utility (Eseutil) in Exchange 2007 Server.
- Even after Running eseutil /d on Store.
- While fixing Data Corruption in Exchange 2013, 2010 and 2007 version and user not able to mount the database
Read Also: Resolve Error JET_errRecordNotFound
Common Cause of Exchage Jet Error 1811 in Server
This error mostly arises due to the mismatch between the Exchange Log file signature and log generation number file. Sometimes due to various issues or malfunction in the system activities or programs leads to this error occurrence. Basic reasons behind this involve:
- Improper or interrupted Un-installation or installation of an application
- High consequences of the virus or Malware attacks
- The sudden shutdown of the machine due to Power failure
- Accidental Deletion of essential system files or registry
Generally, Log file in Server Known as E00.log file and if this file has not the common signature, then even the database of Exchange Server is consistent, still user not able to mount the database.
Solution to Fix Exchange 2010/ 2013 /2016 Eseutil Jet Error 1811
It is a hit and trial measure to get rid of this issue manually. Users can try all the methods one by one to resolve this Exchange server error 1811:
- A user to need to verify that whether any Anti-Virus program is able to read Exchange Service Files. If any Exchange log files are missing or deleted then try to recover that file from the production log file for that user need to use “Exchange Information Store”.
- If there is no file is missing then the database will otherwise user need to check whether the file stored in Folder of Anti-Virus Program File.
Solution When Log File is Deleted
- If Exchange log file is deleted then the user to first create a backup of the database and store them into a Backup folder. If any log file creates with name “EOO.log File”, you need to also Copy this file to the backup folder. If you see E00.chk file then Copy this file.
- Now rename the file E00*.log file to E00.log and restore the Dismounted again and replay the log files which helps Mailbox to move on the Consistent state. If still the Database not to move to Consistent state then try to run repair commands.
In Technical terms Error code, 1811 denotes that IS is unable to locate the file. This can either be PRIV.EDB or PUB.EDB, which means that error is caused due to log file missing. To fix this, restore the previously backed up Exchange data and then, restart IS. If the problem does not get resolved then, move to the next measure.
- Now Look for ‘EDB*.LOG’ files in the MDBDATA directory and search for a non-broken sequential string of all the file names, numbered in hexadecimal. For example EDB0001a.LOG to EDB0003f.LOG and EDB.LOG. Check that there are no spaces present in their numbering scheme. If all of the files are presented as well as accounted then, there are chances that damaged EDB.CHK is present. Move this file to some another directory and restart IS.
- If the log files are absent then, the recovery procedure is going to be a little bit different. For example ‘edb0003f.log’ file is missing; in this case, you have to erase all the files that are numbered lower thank the 3f. Along with this, you also have to remove ‘EDB.CHK’ file and replay the log file again
Note: If the missing file is edb00030.log then, the files to be removed are edb00031.log to edb00030f.log along with edb.log and edb.chk Rename the edb0002e to EDB.LOG. You have to delete all the files residing after the one, which is missing.
Use Best Alternative Solution
If an error arises due to some corruption issue in Exchange Priv.edb or Pub.edb then a user can Go for Exchange EDB Repair Tool provided by SysTools i.e. specially designed to resolve Exchange mailbox corruption and recover/repair the Exchange database file. It provides dual scanning mode i.e. Quick and Advance scan option which easily recovers & repair pub1.edb as well as priv1.edb file from corruption.
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After the successful recovery of Exchange database mailboxes, users can use this advanced tool to extract mailbox from offline EDB file and export directly to Live Exchange 2016, 2013, 2010, 2007 2003 mailboxes, Office 365, and multiple file format in a hassle-freeway. Users can easily convert EDB to PDF, PST, EML, MBOX, MSG, HTML file.
Key Features Of Professional Software
- Support EDB and STM file
- Preview MS Exchange mailbox items before conversion
- Preserve maintain folder hierarchy & keep metadata intact
- Export EDB to PST, EML, HTML, MBOX, PDF, MSG file format
- Option to decrypt email from Exchange mailboxes in batch
- Compatible with all Microsoft Outlook, Exchange Server, and Windows OS version
Bringing It All Together
This write-up provide complete solution and explanation of Exchange Jet Error 1811 in Exchange Server 2013, 2010, 2007 and 2003 application helps the naive user to understand this issue and they can fix themselves using the techniques provided here. If you are new to Microsoft Exchange environment and finding difficult to resolve the issue, then users can use the advanced software described in the above section that easily remove corruption from EDB file and expport the mailboxes directly to Live Exchange Server. Hope it will be helpful for the administrator in troubleshooting the problem.
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Question
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when i run Eseutil /mh «databasename». I got Like some error message that is
Initiating FILE DUMP mode…
Error: Access to source database ‘ mailbox database.edb’ failed with Jet error -1811.Operation terminated with error -1811 (JET_errFileNotFound, File not found) after 0.234 seconds.
Answers
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Hello,
Please verify if the database is dismounted.
If the database is dismounted, please verify if there is mailbox database folder as following path: C:\program files\Microsoft\Exchange server\v14\mailbox\mailbox database folder.
Please restart Information store services and check the result.
Please check if there is any error in application log.
Best Regards,
Lisa
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Marked as answer by
Thursday, November 8, 2012 7:59 AM
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Marked as answer by
Microsoft Exchange platform is one of the popularly used email platforms. This platform is also like other platforms is unsafe from several errors. The good thing is these errors can be resolved easily. But few errors need extra efforts like to Fix Exchange Jet Error 1811 & 1032. This type of error can damage your whole EDB file if it is not fix quickly at a time.
In this Blog Post, I have shared the causes and the solution that helps you to Fix Microsoft Exchange Jet Engine Error. So let’s get start
Why Exchange Jet Error 1811 & 1032 Occurs?
This Microsoft jet database engine error can arise due to harm in Exchange Server Database or application level. Here is the list of Jet Engine errors when the Exchange Server is corrupt, due to an unexpected crash in hardware or Software.
- 1022 jet_errdiskio Error: This type of error arises when the limitations are done by the Input/Output Process stop Exchange Server to get access of targeted page in the Exchange Database. Also, this error can be the reason for the damaged file. When the user tries to access pages which is larger than the total number of pages.
- 1019 JET_errpagenotInitialized Error: Such an error can be faced when the user tries to get access to an empty page in the Exchange database. The main reason behind the empty page is damage to the file system.
- 1018 JET_err Read VerifyFailure – This error came when the wrong page number or incorrect check some is come across while the process of reading page. The withdrawal of the page heads results in a mismatch in the number of pages. As result, it corrupt the Exchange file
So here is the list of Jet Engine errors that can be arisen due to an unknown reason:
- The Jet VBA is not able to initialize. Re-Install the application once again
- JET_errRecord not available error
- 100 JET_err Rfsfailure
- Not capable to start DAO/Jet db engine
- Microsoft Jet database stops performing the process because you and the third user are changing the same data simultaneously.
Reasons behind the Eseutil Jet Error 1811
- Malfunctioning of hardware like hard drive, sudden power crash, damage to EDB mailbox
- When there is corruption in critical objects like the Exchange database due to registry and software errors
- When there is a mismatch between the JET or DAO file
- Missing or deleted Exchange log files leads to Eseutil jet error.
- When there is a false Exchange database recovery because third-party resources are incompatible with Exchange
Solutions to Fix Exchange Jet Error 1811 & 1032
Follow these methods to fix this ESEUTIL jet error 1811 error given below:-
Manual Method 1- Backing Up of Exchange Database
- Start the Windows Server Backup and select the local backup solution
- Select the backup once the option
- Then just tap on different options and click the next button
- You will see a select Backup configuration page
- Choose the custom option and click on the next to move further
- You can also select items for the backup page
- Press add items option and press OK to attach the needed volume
- With Advanced Settings Exclusions, you can exclude the file types
- Visit the VSS settings tab and choose VSS full backup tab and press OK
- Then you will see a window giving an option to select local drives or remote shared folders to save Exchange backup files to the destination
- Check the setting of backup in the confirmation tab, and click on the backup button
- Check the current backup process and then press the backup button
- You can view the backup progress using the backup progress tab. Check the backup files after the completion of the process.
Related Post:- How to Repair Priv1.edb Exchange 2003 Error
Manual Method 2- Using Various ESEUTIL Command
MS Exchange server has several commands that resolve the different types of corruption errors. All you need to do is to open the command prompt and select desired ESEUTIL command depending upon the requirements. Read out the given commands:
- ESEUTIL/c- To perform the hard recovery of the Exchange database
- ESEUTIL/m- You can use this command to take the exit from header information of the database
- ESEUTIL/D- Command facilitate the offline defragmentation of the Exchange database
- ESEUTIL/y- Used to assign the operation on large mailboxes of the database
- ESEUTIL/g- To check the integrity of the exchange database
- ESEUTIL/p- Basically, used to recover corrupt exchange database file. After this, the user needs to perform an offline defragmentation of the database
- ESEUTIL/R- For recovery operations on the exchange database
- ESEUTIL/K- To do the analysis of checksum values
You can use all these commands to Fix Exchange Jet Error 1811 & 1032. But these manual methods do not guarantee to keep data integrity. And you can also lose the information stored on the server.
Manual Method 3- Using Eseutil Repair Tool For Repairing Exchange Database
You can use the inbuilt tool of the Exchange server named Eseutil for fixing the damaged Exchange database. If you don’t know about the Eseutil repair tool here is a small overview of it.
What is eseutil used for?
ESEUTIL is the tool that is available for all Exchange server administrators. It can be used for various purposes like checking database status, repairing or defragmenting corrupt databases, and managing the database size.
In this tool, you’ll get 2 different soft recovery and hard recovery features for repairing the Exchange database.
Solution No.1- Soft Recovery for ESEUTIL Jet Error 1811
Every user should prefer to use soft recovery first in comparison to hard recovery. There is no risk on the soft recovery and by this, you’ll be able to fix corruption-creating issues in the Exchange database.
Follow the below steps for performing Soft Recovery:-
- Here you need to open the ESEUTIL tool and enter this command Eseutil /r /d “<path to your database file>”
- Here is the example:- Eseutil /r /d “M:\ExchangeDatabases\DB01”
By entering all the above commands wait for few minutes to let the process complete. After the completion check the health status of the database by entering EseUtil with the /mh parameter command. And if the status is in a healthy state you can try to mount the database.
Solution No.2- Hard Recovery in ESEUTIL Repair Tool
If unfortunately, the soft recovery failed to resolve Exchange jet error 1811 then you can look for the hard recovery.
Caution:- Before performing the hard recovery I’d like to aware you that this process can lead to data loss or corruption. So make sure to take a backup of all Exchange databases before proceeding with the below steps.
Here are the steps of Hard Recovery with ESEUTIL:-
- Go to your ESEUTIL tool and put this command
Eseutil /p “<path to your database file in full>”
And you might see the windows given in the below screenshot after putting the command.
Remember there is no 100% guarantee to fix the issue. You can go with the automated tool mentioned in Method no.3.
SysInspire EDB to PST Converter
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- This EDB to PST Converter software is designed with advanced techniques to Fix Exchange Jet Error 1811 & 1032 with preserving all email properties.
Download the software by visiting the below provided link.
Automated Method 3- Using SysInspire EDB to PST Converter Software
The software has the latest technology to eliminate any error related to the Exchange Server file. This EDB to PST Free software has many features listed below:-
- Quick Conversion of EDB file into working PST Outlook format
- The auto-detection feature means it can automatically locate the.EDB file location
- Multiple Conversion formats of EDB File such as EMLX, EML, MSG, HTML, and PST
- There is no limitation of the database for making EDB to PST Conversion
- Splitting feature to shorten the size of large PST file into various small-sized PST files
- Also maintains the data integrity during the conversion
Conclusion
You can use any manual and automated method but the manual methods come with many limitations. And to operate the manual method you need professional knowledge. So it is better to take the help of SysInspire EDB to PST Converter software that scans the EDB file and immediately Fix Exchange Jet Error 1811 & 1032.
Resolve Exchange Jet Error 1811 With Different Scenarios
Jet Engine errors are quite hard to resolve and can easily harm your Exchange database file. Majority of time these errors get easily resolved, but when it comes to Exchange Jet error 1811 one must require profound information to fix it.
Microsoft Exchange is one of the most popular utilized emailing platform, however like other applications, Microsoft Exchange is also vulnerable to number of errors. Resolving them is a tedious task especially when it comes with real blunder issues like Exchange Jet errors .
Hence, in this article, we are going to understand one such blunder is Jet error 1811, what are the possible reasons behind it and how can it be settled in an effective way. But first let us understand when this Exchange Error 1811 comes.
Pro Tip: If in case, you are getting an error due to corruption issue found in Exchange database files like Priv.edb or Pub.edb, then you can try SysTools Exchange EDB Recovery Tool for repairing its database files. You can quickly recover & repair Exchange mailbox and fix your corrupted Exchange Server database files by using this software which supports to recover and repair EDB file Exchange 2016, 2013 & all its below versions.
After the successful recovery of the Exchange database file and mailboxes, you can export the recovered Exchange mailboxes into Live Exchange Server, O365 and different file formats in a simplified way.
How Exchange Jet Error 1811 Encounter?
The error is one of the most common error faced by the users. It comes when the administrators or the users execute eseutil.ese from cmd where machine is connected to the Exchange Server. Due to this error, users become inaccessible to their mailboxes, hence, not be able to perform other activities.
Error generated by Exchange is as follows:
“Access to the source database. ‘…mdbdata\priv2.edb’ failed with jet error 1811”
It could be the possibility that the error code contain different path in your system. There could be various reasons why this Exchange error 1811 occur, running Eseutil tool, user is in no mount state while trying to fix database corruption are some of the reasons why this error occurs.
Know the Cause Exchange Jet Error 1811
There could be number of reasons of getting this error. Some of them are as below:
- Unclean Shutdown of Exchange Server
- Inappropriate installation of an application
- Malware Intrusion
- Deleted Log file
- Power Outrage
- Missing Exchange Log file
- Mismatch between Exchange Log file signature Log generation number
- Mismatch Log file with its original signature
Fix Exchange Jet Error 1811 with Different Scenarios
Let us discuss various scenarios of getting this error in Exchange with its solution :
1. It could be the possibility that your Exchange log files get accidentally deleted or get misplaced, for that you need to use “Exchange Information Restore” so that you can recover the file from the production log files.
2. Another case could be if there is no missing file. For that case you need to check whether the files are stored under the Anti-Virus Program.
3. Sometimes Exchange Jet Error 1811 occurs while opening the log file. It generates an Event ID of 455 stating ‘currently log file is missing’. Reason being an issue in configuration between the Exchange Server and the currently running program. Or an Anti-Virus Quarantine option is enabled but the antivirus is not configuring accordingly.For that case, Perform the following steps:
- Stop all services of Exchange Server & Configure your Anti-virus program
- Now save your current log files to a temporary folder
- Delete all *log files located in MDBDATA
- Check the folder, only e00.chk, res1.log & res2.log files must be present there.
- If not, transfer all the extra files present there to a temporary folder.
4. Sometimes user get Error -1811 = 4294966274 = 0xfffff8ed = Jet_errFileNotFound. This occur when file is not found at the location. Reason being the missing database file or you have located your log files and Exchange database on network storage. You can resolve it by checking the file in which you are facing error, check its integrity and ensure it must have proper access permissions.
5. The Exchange error 1811 also occurs when you try to do an offline defrag of the mailbox using command eseutil. In this case, make sure you have entered correct folder path and enclose your folder path in double quotation marks.
Also Read: Fix Exchange Jet Error 1018
Conclusion:
For all those users who are looking for a solution to fix Exchange Jet Error 1811 are welcomed here. The blog discusses various possible scenarios of getting Exchange Error 1811 and the solution associated with it. If, somehow your exchange server database files got corrupted due to any of the reason, the blog covers an instant solution for repairing those files.
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Question
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I’m running Exchange Server 2007 on Windows Server 2008. I see the following event logged when trying to mount the public store database:
Source: ESE
Event ID: 455
Category: Logging/Recovery
General: MSExchangeIS (2144) Second Storage Group: Error -1811 occurred while opening logfile C:\Program Files\Microsoft\Exchange Server\Mailbox\Second Storage Group\E0100001655.log.I had several premature shutdowns to repeated power failures / battery exhaustion in the past month, which appears to have caused some file corruption here. I do not have backup copies of my Exchange Databases. (I’m using full disk images for backups), so I expect I’ll need to use eseutil to make repairs. Please advise if this is the correct approach, and what sytax is required.
Thanks.
Answers
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Hi Richard,
it seems you have got a currupted log… if you got only the Public Folder databases under Second Storage Group, move the all the transtaction logs and try to mount the database.
also you can check the state of the database by running eseutil /mh «path and database name»
if its in dirty shutdown.. you can restore from backup or repair the database;
Cmds
———eseutil /mh «database path and name» to find the state
eseutil /p «database path and name» to run Hard repaireseutil /d «database path and name» to run offline Defragmentation
isinteg -s servername -fix -test alltests
please refer «Repairing a Corrupt or Damaged Exchange 2007 Database Using Eseutil» under the following article «http://www.msexchange.org/tutorials/Configuring-Exchange-Server-2007-Preview-Chapter9-Disaster-Recovery-Exchange-Server-2007.html
Note:
Before proceed with repair make a copy of the edb file
eseutil needs to be run on the cmd prompt from the bin folder
eseutil can run max 10GB per hourRegards,
Hari-
Proposed as answer by
Sunday, December 6, 2009 7:10 AM
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Marked as answer by
Mike Shen
Thursday, December 10, 2009 8:20 AM
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Proposed as answer by