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Hi,
Just came across this scenario: program deployed, but user logs off during installation. Program fails with exit code 1073807364 and does not rerun, although it’s scheduled to rerun if previously failed. Program has to run with user interaction and it’s
deployed to run when user is logged on. Any thoughts would be much appreciated.
All replies
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1073807364 = 40010004 (hex) — This means the system cannot open the file»
4001 is the facility code. Please check the actual setup log which should be in the temp folder of the system.
Also check the application log under the Windows log of the Event Viewer for more detail.
Raman Katoch TechNet Clean Energy
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Edited by
Tuesday, December 8, 2015 1:06 PM
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Proposed as answer by
Raman Katoch
Tuesday, December 8, 2015 1:14 PM
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Edited by
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Edited by
KP_Mirshad
Tuesday, December 8, 2015 12:29 PM
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Edited by
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«although it’s scheduled to rerun if previously failed»
That is not correct. The «Rerun if failed» is not a scheduling mechanism, its a check to see whether or not a program will rerun if it is scheduled to run again. If there are no additional schedules, then this setting is meaningless. Only if there
are additional manually created schedules or a recurring schedule set on the deployment will this setting have any effect.
Jason | http://blog.configmgrftw.com | @jasonsandys
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Hi Raman,
Many thanks, should have provided more details. Basically, I have a script that prompts the user to postpone or start the installation of an application and used a vbs script to do this. For all the failed installations I can see that the program
started, but when the user logged off, it fails with exit code 1073807364 .execmgr.log
MTC task with id {46FABF43-9B7D-45F8-A1F7-2BDD5B3A91E5}, changed state from 4 to 5 execmgr 07/12/2015 18:15:31 6716 (0x1A3C)
Program exit code 1073807364 execmgr 07/12/2015 18:38:57 7132 (0x1BDC)
Looking for MIF file to get program status execmgr 07/12/2015 18:38:57 7132 (0x1BDC)
Script for Package:U0100097, Program: Install failed with exit code 1073807364 execmgr 07/12/2015 18:38:57 7132 (0x1BDC)
Raising event:
[SMS_CodePage(850), SMS_LocaleID(1036)]
instance of SoftDistProgramErrorEvent
execmgr 07/12/2015 18:38:57 7132 (0x1BDC)
Raised Program Error Event for Ad:U0120363, Package:U0100097, Program: Install execmgr 07/12/2015 18:38:57 7132 (0x1BDC)
Execution is complete for program Install. The exit code is 1073807364, the execution status is FailureNonRetry execmgr 07/12/2015 18:38:57 7136 (0x1BE0)
Requesting MTC to delete task with id: {46FABF43-9B7D-45F8-A1F7-2BDD5B3A91E5} execmgr 07/12/2015 18:38:57 7136 (0x1BE0)
MTC task with id: {46FABF43-9B7D-45F8-A1F7-2BDD5B3A91E5} deleted successfully. execmgr 07/12/2015 18:38:57 7136 (0x1BE0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID=»U0100097″,ProgramID=»Install», actionType 10l, value Result:FALSE, user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 07/12/2015 18:38:57 7136
(0x1BE0)
Requesting MTC to delete task with id: {46FABF43-9B7D-45F8-A1F7-2BDD5B3A91E5} execmgr 07/12/2015 18:38:57 7136 (0x1BE0)
This execution request does not have a corresponding task in MTC. execmgr 07/12/2015 18:38:57 7136 (0x1BE0)
Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID=»U0100097″,ProgramID=»Install», actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l execmgr 07/12/2015 18:38:57 7136
(0x1BE0)
The user has logged off. execmgr 07/12/2015 18:39:07 7132 (0x1BDC)This is very easy to reproduce, create a dummy vbs script, WScript.Sleep(120000), deploy it as a program in SCCM (to run asap, while the user is logged on), check taskmgr for wscript.exe and log off while it’s executing.
I was wondering what’s the best approach for this scenario.
Many thanks
PS: I have specific requirements for this deployment and have to run it while the user is logged, allow user the interaction, scheduled to run as soon as possible.
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Application error
System
Platform | win32 10.0.22000 |
Architecture | x64 |
Application Version | 1.5.11 |
Process | renderer |
Message
Installer process quit unexpectedly (Code 1073807364)
Title
Installation failed
Details
Name: Error
Context
gamemode = Fallout 4,Installing = Modern Weapon Replacers - All In One Pack - FOMOD Installer-33523-FOMOD13-1628268931
Stack
Error: Installer process quit unexpectedly (Code 1073807364)
at ChildProcess.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:3591:60)
at runMicrotasks (<anonymous>)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
Reported from:
Error
at showError (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:8940:202)
at InstallContext.mShowError (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:3974:21)
at InstallContext.reportError (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:3990:149)
at C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:4056:132
at tryCatcher (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\util.js:16:23)
at Promise._settlePromiseFromHandler (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:547:31)
at Promise._settlePromise (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:604:18)
at Promise._settlePromise0 (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:649:10)
at Promise._settlePromises (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:729:18)
at _drainQueueStep (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:93:12)
at _drainQueue (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:86:9)
at Async._drainQueues (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:102:5)
at Async.drainQueues (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:15:14)
at runMicrotasks (<anonymous>)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
External file: tmp-147447dQLhZ31RFv5.7z
Reported by: kadir040390
error 1073807364 which translates to 0x40010004 — signifies that something terminated the installer process; either you did by restarting the machine or an Anti-Virus. Not something we can fix.
2 participants
I am using STS, jdk 1.6. It was working fine until now. I am getting this STS pop-up when I start it.
Java was started but returned exit code=1073807364
C:/jdk1.6.0_18/bin/javaw.exe
-Dosgi.requiredJavaVersion=1.5
...
... /15 more lines of stack on the pop-up window.
Any idea?
Brock Adams
90.8k22 gold badges233 silver badges295 bronze badges
asked Jan 27, 2011 at 14:22
Some Java GuySome Java Guy
4,99219 gold badges72 silver badges108 bronze badges
4
Found this; Looks like there is no one problem, that error code can come from a variety of events.
From what I can tell, this error code (0x40010004) arises in all sorts of situations, with (as you noted) no obvious common thread.
However this page says «0x40010004» means «the task is running»! So, I would surmise that the correct way to interpret it is as saying «this tasked has exited in a way that prevented it setting a proper exit code».
I don’t know if this will help, but I would try looking in the Windows Event logs to see if the problem is being reported there.
found here: What is the cause of JVM exit code 1073807364?
answered Jan 27, 2011 at 14:27
0
From my experience, that error (described as «task is running») occurs when there is a thread in blocking mode, and the thread cannot be terminated by being interrupted (per the rules) so it lingers, causing the program to hang, and requiring a kill shot. I have experienced that error as recently as today (Sept 5, 2012), and that was the cause (because I did it deliberately).
There may be other causes, but that is one distinct possibility.
answered Sep 5, 2012 at 20:53
All I can suggest is updating your JDK to the latest release (1.6.0_23) and STS to the latest version (2.5.2) and seeing if the problem still persists.
answered Jan 27, 2011 at 16:12
PowerlordPowerlord
87.6k17 gold badges126 silver badges175 bronze badges
1
Return code 1073807364 and “Failed” status for Quick Delivery task that successfully installed MS Office 2010 on Vista x64
calendar_today
Updated On:
Products
Software Management Solution
Issue/Introduction
Return code 1073807364 and “Failed” status for Quick Delivery task that successfully installed MS Office 2010 on Vista x64.
Return Code: 1073807364
Cause
When the exit is requested some of the process threads are terminating with an error as expected, but what is not expected is that main thread or the several threads that are expected to be finished correctly and overwrite this error code are not doing that. The result is the exit code is left as it was set by one ofthe «not important» оr system internal threads.
This is a problem of that process that can not finish its main thread correctly.
Resolution
That exit code can be added to the successful Exit codes in Advanced Options.
Applies To
Software Management 7.x
Feedback
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Yes
thumb_down
No
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Comments
Application error
System
Platform | win32 10.0.22000 |
Architecture | x64 |
Application Version | 1.5.11 |
Process | renderer |
Message
Installer process quit unexpectedly (Code 1073807364)
Title
Installation failed
Details
Name: Error
Context
gamemode = Fallout 4,Installing = Modern Weapon Replacers - All In One Pack - FOMOD Installer-33523-FOMOD13-1628268931
Stack
Error: Installer process quit unexpectedly (Code 1073807364)
at ChildProcess.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:3591:60)
at runMicrotasks (<anonymous>)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
Reported from:
Error
at showError (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:8940:202)
at InstallContext.mShowError (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:3974:21)
at InstallContext.reportError (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:3990:149)
at C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:4056:132
at tryCatcher (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\util.js:16:23)
at Promise._settlePromiseFromHandler (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:547:31)
at Promise._settlePromise (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:604:18)
at Promise._settlePromise0 (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:649:10)
at Promise._settlePromises (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\promise.js:729:18)
at _drainQueueStep (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:93:12)
at _drainQueue (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:86:9)
at Async._drainQueues (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:102:5)
at Async.drainQueues (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\bluebird\js\release\async.js:15:14)
at runMicrotasks (<anonymous>)
at processTicksAndRejections (node:internal/process/task_queues:96:5)
External file: tmp-147447dQLhZ31RFv5.7z
Reported by: kadir040390
error 1073807364 which translates to 0x40010004 — signifies that something terminated the installer process; either you did by restarting the machine or an Anti-Virus. Not something we can fix.
2 participants