0x61011bed ошибка hp 7110

Sign in

Create an account on the HP Community to personalize your profile and ask a question

Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

Locked

‎08-31-2019

10:51 AM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

Product: HP Officejet 7610

Operating System: Microsoft Windows 10 (64-bit)

I have error code 0x61011bed on my HP Officejet 7610. I have checked for jammed paper, checked the printer carriage moves freely and tried powering off / on.  Have updated drivers, tried using HP doctor etc. This error occurred after replacing the ink cartridges (HP). The carriage will not allow access when the front panel is opened — the printer carriage sits in the standby location.

1 ACCEPTED SOLUTION

‎09-03-2019

05:26 AM

— edited

‎09-03-2019

07:19 AM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

@isobel1,

Welcome to the HP Support Community!

I recommend you follow the below steps and check if it helps.

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

If you continue facing the issue, then update the printer firmware following the steps in the below article and check if it helps.

https://support.hp.com/us-en/document/c02919168

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful?

Yes

No

19 REPLIES 19

‎08-31-2019

01:09 PM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

Disregard spammer. Thank you. 

Was this reply helpful?

Yes

No

‎09-03-2019

05:26 AM

— edited

‎09-03-2019

07:19 AM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

@isobel1,

Welcome to the HP Support Community!

I recommend you follow the below steps and check if it helps.

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

If you continue facing the issue, then update the printer firmware following the steps in the below article and check if it helps.

https://support.hp.com/us-en/document/c02919168

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful?

Yes

No

isobel1

isobel1

Author


3


1


0

12,730

New member

‎09-03-2019

06:42 AM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

Hi @gvlad29,

Sadly did not work.  Couldn’t even update firmware.  

Any other ideas?

Was this reply helpful?

Yes

No

‎09-03-2019

07:21 AM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

@isobel1,

If the steps I shared didn’t do the trick, it would confirm a hardware malfunction and you may want to contact support and check the available service options for your printer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful?

Yes

No

isobel1

isobel1

Author


3


1


0

12,720

New member

‎09-03-2019

07:39 AM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

Having looked into it further I think the printer thinks I installed non HP ink when I refitted an empty HP cartridge by mistake.  I understand HP fits firmware that shuts down the  printer if non HP ink cartridges are used.  


1 person found this reply helpful

Was this reply helpful?

Yes

No

Was this reply helpful?

Yes

No

JoeF4

JoeF4


1


3


0

12,696

Level 1

‎09-12-2019

10:38 AM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

I have the same error message on my Officejet 7610, «0x61011bed».  I had non-HP cartridges in the printer at the time and replaced them with new HP cartridges.  I went through the recommended unplug/re-plug procedure with no change.  I followed your link to the devise security article, but it doesn’t apply to the 7610.  I also tried to log in to HP support, but it doesn’t recognize the product serial number.

At a loss what else to do, any suggestions?


2 people found this reply helpful

Was this reply helpful?

Yes

No

asmita6658

HP Support Agent

asmita6658


14,452


1,881


1,443

12,682

HP Support Agent

‎09-14-2019

03:43 AM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

Hi @JoeF4

Welcome to the HP Support Community. 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up» on the bottom right to say “Thanks” for helping!

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful?

Yes

No

Jugo1

Jugo1


3


0


0

12,524

New member

‎11-12-2019

05:03 AM


HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

I have the same error message on my Officejet 7612, «0x61011bed».  All my cartridge are original HP, also in the past.  I went through the recommended unplug/re-plug procedure with no change.  I also tried to log in to HP support, but it doesn’t recognize the product serial number. The cartridge are no more accessible to substitute.

Any suggestions?

Was this reply helpful?

Yes

No


  • Previous

    • 1
    • 2
  • Next

Warning

Be alert for scammers posting fake support phone numbers and/or email addresses on the community.

If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

  • English

    Open Menu

Powered by Khoros

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.

General Printer Error 0x61011bed is an error that can occur on printers when they are unable to print documents. This can be caused by a variety of reasons, such as a paper jam, a lack of ink or toner, or a problem with the printer’s hardware.

If you encounter this error, there are a number of things you can do to troubleshoot it. First, try restarting the printer. If that doesn’t work, check to make sure that there is no paper jam and that all of the ink or toner cartridges are installed properly. You may also want to try printing a document from a different program or on a different printer.

If you continue to experience problems, you may need to contact the printer’s manufacturer for assistance.

Contents

  • 1 How do I fix error 0x61011bed on HP printer?
  • 2 What is the meaning of E2 in printer?
  • 3 How do I fix error 0x6100004a on HP?
  • 4 How do I fix E2 error?
  • 5 How do I reset my HP printer?
  • 6 How do I hard reset my HP printer?
  • 7 How do I fix my HP printer from failing?

How do I fix error 0x61011bed on HP printer?

If you are using an HP printer and you are getting the error code 0x61011bed, don’t worry – you can fix it. In this article, we will walk you through the steps to do that.

First, try restarting your printer. If that doesn’t work, try uninstalling and reinstalling your printer’s driver. If that still doesn’t work, try resetting your printer.

If none of those steps work, you may need to contact HP for support.

What is the meaning of E2 in printer?

The E2 in printer is an error code that is usually caused by a paper jam. If this code appears on your printer’s display, it means that there is a problem with the paper path. You will need to clear the jam and restart the printer to fix the issue.

How do I fix error 0x6100004a on HP?

error 0x6100004a is a system error that may occur on HP laptops. This error code may be caused by various issues, such as a damaged hard drive, corrupted system files, or a failed installation. In order to fix this error, you may need to troubleshoot the issue and fix the underlying problem.

There are several methods that you can use to troubleshoot and fix error 0x6100004a on HP laptops. The first method is to scan and repair the damaged hard drive. The second method is to repair the corrupted system files. The third method is to reinstall the operating system.

If you are unable to fix the error using the above methods, you may need to take your laptop to a computer technician for further assistance.

How do I fix E2 error?

There are a few ways that you can try to fix an E2 error. 

The first thing you can try is to clear your cache and cookies. To do this, you can follow the instructions on this Google support page: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en

The next thing you can try is to restart your browser. 

If you are still experiencing the error, you can try resetting your browser settings. To do this, you can follow the instructions on this Mozilla support page: https://support.mozilla.org/en-US/kb/how-to-reset-firefox-settings-and-recover-lost-data

If you are still experiencing the error, you can try reinstalling your browser. 

If you are still experiencing the error, you can try contacting the website’s support team.

How do I reset my HP printer?

This article will show you how to reset your HP printer. 

First, make sure that your printer is turned on. Next, locate the “Reset” button on your printer, and press it. Hold the button down for about 10 seconds, then release it. Finally, wait for your printer to reset, and then try printing again.

How do I hard reset my HP printer?

There may be times when you need to hard reset your HP printer. This can be done in a number of ways, but the most common is to hold down the power button for a few seconds until the printer turns off.

If your printer is not responding, you can try a hard reset. This will reset the printer to its factory default settings. To do this, hold down the power button for a few seconds until the printer turns off. Then, unplug the power cord and wait a few seconds. Finally, plug the power cord back in and turn on the printer.

If your printer is frozen, you can try a hard reset. This will reset the printer to its factory default settings. To do this, hold down the power button for a few seconds until the printer turns off. Then, unplug the power cord and wait a few seconds. Finally, plug the power cord back in and turn on the printer.

If you have forgotten your printer’s password, you can try a hard reset. This will reset the printer to its factory default settings. To do this, hold down the power button for a few seconds until the printer turns off. Then, unplug the power cord and wait a few seconds. Finally, plug the power cord back in and turn on the printer.

How do I fix my HP printer from failing?

If your HP printer is failing to print, you may be able to fix the problem by following the steps below.

First, try restarting your printer. If that doesn’t work, try uninstalling and reinstalling the printer drivers. If that still doesn’t work, you may need to troubleshoot the printer using the HP printer diagnostics.

If you’re still having problems, you can try resetting the printer to its factory default settings. If that doesn’t work, you may need to replace the printer.

This article will guide you on how to fix the HP printer error 0x61011bed within minutes.

Table of Contents

Solutions to the HP Printer Error 0x61011bed

The HP printer error 0x61011bed is usually caused by a problem with the printer’s printhead. Therefore, you can fix the error using any of the methods below.

1. Reset your HP Printer

To reset your HP printer, click this link: HP Printer Errors and Solutions – HP Printer Error Do Not Use Setup Cartridges, and then follow the instructions under the “Reset your HP printer” subsection.

Resetting your printer should fix the HP printer error 0x61011bed. However, if the issue remains, then move to solution 2.

2. Clean the Ink Cartridges

To fix this issue, simply clean the cartridge with a cloth that is lint-free and moistened with isopropyl alcohol. When you wipe the cartridge, avoid touching the metal areas of the cartridge as well as the chip. This will prevent the electrical contacts from being damaged.

After cleaning the cartridges, dry them with a soft lint-free cloth. You can now reinstall them into your printer.

To confirm if the issue has been fixed, restart your printer.

If you are still experiencing the error, move to the next solution.

3. Reload your HP Printer with Papers 

How to Reload your HP Printer with Papers

Follow the steps below to reload your HP printer with papers:

Step 1: Confirm that the papers you want to load are the same in size.

Step 2: Arrange the paper stack properly.

Step 3: A minimum of 10 papers and a maximum of 25 papers is what you should load into the printer at any given time.

In this article: HP Printer Errors and Solutions [Detailed], we provide solutions to different HP printer errors.

4. Clean your HP Printer’s Rollers

How to clean your HP Printer’s Rollers

Follow these steps to clean your HP printer’s rollers:

Step 1: Turn off your HP printer.

Step 2: Disconnect all cables such as USB and Ethernet from your printer.

Step 3: Open the printer’s access doors that allow you to see and reach the rollers.

Step 4: With the aid of a soft cloth, clean the rubber rollers.

Step 5: After that, use a soft cotton cloth to clean the other roller.

Step 6: Reconnect the cable to your printer.

Step 7: Try printing a document.

If it doesn’t print, move to the next solution.

5. Check the Paper Settings

You need to ensure that the paper settings on the tray and the printer are compatible.

To do this, refer to the instructions we shared in these links: HP Printer Errors and Solutions – Change the Size Settings of the Paper and HP Printer Errors and Solutions – Check the Settings of the Paper Source.

What does HP Printer Code 0x61011bed mean?

The HP printer code 0x61011bed means that your printer head has a problem. This error also occurs during ink cartridge alignment.

Other causes of this error are:
i. The cartridge and printer communication path isn’t working properly
ii. The printer settings were changed

What does oxc19a0003 mean?

Oxc19a0003 is an error associated with a failure of your printer’s ink system. This error code is also displayed as 0xc19a003.

Skip to content

Home  »  HP   »   How to Fix HP Printer General Error 0x61011bed

HP printers are the most purchased printers as they bear both quality as well as durability. If you have an HP printer at your home, then there could be times when an issues crops, and errors are generated. For a new user, these errors could be difficult to understand and solve. One of the commonly faced errors is 0x61011bed. Mostly this error occurs due to an issue with the print head.

How to fix the error-

Below are some methods that will apprise on how to fix HP Printer General Error 0x61011bed

Method 1- Reset the Printer-

In this method, the printer is reset. The steps involved are-

  1. Disconnecting all the cables without turning off the printer.
  2. Waiting for 30 seconds
  3. Plugging all the cables and waiting for an automatic turn-on
  4. If the printer refuses to turn on, press the power button and check if the issue has been resolved or not.

Method 2- Clean the Cartilages-

The steps under this method are-

  1. Click on the power button to switch off your printer
  2. Wait for your printer to be normal.
  3. Open the cover
  4. Take out the cartilages slowly
  5. Wipe the cartilages with a soft cloth that has been dipped in hot water or in 10% alcohol solution
  6. Place a paper under the print head
  7. Clean the print head by using 10% alcohol solution
  8. Dry the print head and cartilages with soft cloth
  9. After drying push the cartilages back. Insert them softly till you hear a click sound.
  10. Restart the printer to see if the error has been resolved or not.

Method 3-   Reload the papers again-

In this method, the papers are reloaded again. The steps that are taken are-

  1. a) Checking papers and ensuring that all are of the same size
  2. b) Aligning the stack of papers
  3. c) Keeping at least ten papers and not more than 25 papers
  4. d) Inserting paper stack into the printer and starting with the printout.

Method 4- Clean the Rollers-

The steps under this method are-

  1. a) Turning off the printer
  2. b) Unplugging all the cables
  3. c) Opening access doors for managing rollers
  4. d) Cleaning all the rubber rollers by soft cloth
  5. e) Clean remaining roller by soft cotton
  6. f) Plug in the cables and start with the printing activity.

Method 5- Checking Paper Settings-

The steps involved are-

  1. Ensuring that the settings for tray and drivers are compatible.
  2. Opening print document
  3. Clicking File icon from print options
  4. Click on properties
  5. Chose paper quality option and chose appropriate paper size from drop down
  6. Click on Okay following the same with the print document.

If by following all the above steps, the HP printer issue is still visible, you need to get in touch with the technical experts. You should try and contact certified professionals who have years of experience. So get the issue resolved and print beautiful images today.

Hi @PaleevSergey,

Thanks for visiting the HP community.  A good day to you. I came across your post where you require assistance regarding issues with the printer. I will be delighted to assist you here.

Splendid effort, commendable troubleshooting and superb description of the issue. Kudos to you on that score.

:slightly_smiling_face:

To assist you with accurate information I would require more information regarding this.

  • Please explain clearly what is wrong with the printer?
  • Please explain the exact error message on the printer?
  • Do you see ink cartridge errors have you tried to remove cartridges and reinstall them?

Please try these steps:

For now please perform a hard reset on the printer from this link: https://support.hp.com/us-en/product/hp-officejet-7610-wide-format-e-all-in-one-series/5153788/model… and check if it resolves the issue.

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you’re located. Next, enter your HP model number on the right.

(2) Next, choose the ‘Contact Support’ tab at the top and scroll down to the bottom of the ‘HP Support- Contact’ page to fill out the form provided with your contact information.

(3) Once completed click the ‘Show Options’ icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select ‘Get phone number.’ A case number and phone number will now populate for you.

They will be happy to assist you immediately. If the unit is under warranty repair services is taken care of by the manufacturer’s warranty

If it still does not work, then please contact HP phone support as the printer might have a hardware issue and might be faulty.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.  :slightly_smiling_face:  Please reach out for any issues and I’ll be there to assist you. :slightly_smiling_face:

To simply say thanks, please click the «Thumbs Up« button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solutionas it will help several others with the same issue to get it resolved without hassles. :slightly_smiling_face:

Take care now and have a splendid week ahead. :slightly_smiling_face:

DavidSMP
I am an HP Employee

Понравилась статья? Поделить с друзьями:
  • 0x610000f6 ошибка принтера hp
  • 0x6100004a ошибка принтера 6960
  • 0x607 rdp ошибка при проверке подлинности
  • 0x60 ошибка принтера epson 805
  • 0x590001 acronis ошибка