0x0004005 ошибка подключения принтера

Ошибка 0x00004005 может возникать при попытке добавить сетевой принтер, например, в локальную сеть. Версия ОС Windows не играет никакой роли. Как правило, появление ошибки 0x00004005 вызвано внезапной остановкой службы очереди печати (spooler) либо устаревшими драйверами для самого принтера. Тем не менее в некоторых отдельных случаях причина может крыться за неправильными сетевыми настройками.

Решение ошибки 0x00004005

Средство устранения неполадок

Прежде чем заниматься чем-то «серьезным», вам нужно опробовать в деле встроенное в Windows средство устранения неполадок. Подобное средство способно быстро и, что важнее всего, в автоматическом режиме выявить те или иные несоответствия в параметрах печати принтера, а после — устранить их, если это, конечно, возможно.

Чтобы запустить средство устранения неполадок с печатью на Windows 10, вам нужно сделать следующее:

• нажмите WIN+I для открытия системных параметров;
• перейдите в раздел «Обновление и безопасность», далее — в подразделы «Устранение неполадок»→«Дополнительные средства устранения неполадок»;
• выберите пункт «Принтер» и нажмите на кнопку для запуска средства;
• выполняйте все указания, которые видите перед собой.

Закончив работу со средством, перезагрузите свой ПК и проверьте наличие ошибки 0x00004005.

Обновление драйвера принтера

Абсолютно все устройства должны иметь в наличии актуальные драйвера. Устаревшие драйвера (либо и вовсе их полное отсутствие) может привести к ряду серьезных проблем, включая и нашу сегодняшнюю 0x00004005. ОС Windows должна автоматически подгружать из сети наиболее актуальные драйвера для устройств, но иногда этого не происходит. Чтобы обновить драйвер вручную:

• нажмите ПКМ на меню Пуск и выберите «Диспетчер устройств»;
• раскройте раздел «Очереди печати» и найдите в списке устройств нужный вам принтер;
• нажмите на него ПКМ и выберите «Обновить драйвер»;
• далее нажмите на кнопку «Автоматический поиск драйверов».

Если драйвера вашего принтера действительно устарели, Windows найдет драйвера поновее и установит их в автоматическом режиме. Если же подобный метод не сработал в вашем случае, то рекомендуем установить подходящие драйвера вручную, воспользовавшись официальным сайтом производителя принтера.

Перезапуск «спулера»

Служба диспетчера печати (spooler) — один из важнейших системных компонентов Windows, без нормальной работы которого печать невозможна в принципе. Если данная служба начала работать с ошибками либо и вовсе перестала работать — жди беды. Чтобы перезапустить «spooler» и восстановить его нормальную работу:

• нажмите на клавиатуре WIN+R для вызова окошка «Выполнить»;
• пропишите в пустой строке «cmd» и нажмите CTRL+SHIFT+ENTER (запуск Командной строке от имени администратора);
• вставьте в консоль «net stop spooler» и нажмите ENTER;
• теперь вставьте «net start spooler» и нажмите ENTER.

Чтобы вы долго не думали: первой командой мы приостановили работу службы диспетчера печати, второй — снова ее запустили. Завершив манипуляции в Командной строке, проверьте, были ли исправлена 0x00004005 или нет.

Отключение проверки подписи драйверов

Проблемы с принтером могут возникать из-за проверки цифр. подписи драйверов, которая в последних версиях Windows максимально ужесточена. Возможно, вашим принтером используется драйвер, у которого отсутствует «валидная» цифровая подпись, т.е. он не был утвержден Майкрософт. Проблема решается деактивацией этой самой проверки. Очевидный минус — повышенная уязвимость системы.

Чтобы отключить проверку цифровых подписей драйверов в Windows:

• нажмите WIN+I для открытия окошка «Параметры»;
• перейдите в раздел «Обновление и безопасность», далее — в подраздел «Восстановление»;
• кликните на кнопку «Перезагрузить сейчас» в разделе «Особые варианты загрузки»;
• выберите раздел «Диагностика», потом — подразделы «Дополнительные параметры» и «Параметры загрузки»;
• кликните «Перезагрузить» в правом нижнем углу, после чего нажмите на кнопку F7, чтобы загрузить ОС без обязательной проверки подписи драйверов.

Попробуйте добавить принтер, установить для него драйвер — проверьте наличие ошибки 0x00004005.

Удаление последнего накопительного обновления

К сожалению, накопительные обновления Майкрософт могут ломать некоторые функции ОС Windows, включая и печать. Никак не можете разобраться со своим принтером после установки свежего апдейта? Тогда попробуйте избавиться от последнего. Чтобы удалить последнее накопительное обновление в Windows 10:

• откройте окно «Параметры» и перейдите в раздел «Обновление и безопасность»;
• перейдите в подраздел «Центр обновления Windows» и кликните на пункт «Журнал обновлений»;
• кликните на кнопку «Удалить обновления», чтобы открыть список обновлений, установленных в вашей системе;
• найдите последнее накопительное обновление, выделите его и нажмите на «Удалить»;
• после удаления апдейта перезагрузите ПК.

Как только получите полный контроль над системой, проверьте наличие ошибки 0x00004005.

Several users complained of encountering an error 0x00004005 when they attempt adding a network printer to their PCs. When this error appears, you also receive an error message that reads the following – 

Windows can't connect to the printer, the operation failed with error 0x00004005

This error (0x00004005) occurs mainly due to stopped print spooler service, or outdated drivers. In certain cases, this may also arise because of misconfigured network settings. Whatever the reason in your case, you may resolve it by applying the workarounds discussed in this tutorial. 

Printer Error 0x00004005 Solutions

To solve the printer error 0x00004005, try out the below suggestions sequentially –

• Restart Print Spooler Service
• Initiate Printer Troubleshooter
• Install Appropriate Drivers
• Update Printer Driver
• LAN Manager authentication level
• Add Printer Manually

1] Uninstall the Latest Cumulative update

If you had recently installed a cumulative update (security/non-security) on your PC, try uninstalling that patch update to fix Printer Error 0x00004005. Here’s how to uninstall lately installed updates on your computer –

Win 11:

• Launch Settings (Win + I) and select Windows Update.
• On the right pane, click Update History. 
• Under Quality updates, note down the latest cumulative update number.
• Scroll down to the bottom and click Uninstall updates.

Win 10: 

• Press Win + I to launch the Settings window.
• Go to Update & Security > Windows Update next.
• Click the “View update history” option on the right pane.

• Here, you will find an option – “Uninstall updates”, click on it.

When you click uninstall updates, the system will redirect you to the Control Panel. When Control Panel launches, do the following –

• Click “Uninstall a program” on the left pane. A list of all recent patch updates will appear on the right side.
• Right-click on the recently installed update, and hit the option – Uninstall.
• When the warning message comes into the display, hit Yes.
• Your device will restart immediately afterward, and start removing the chosen update.
• Wait for this cumulative update to remove successfully.

After this cumulative update uninstalls, restart your PC again, and see if you can now print your documents. 

Alternatively, you may also CMD (Admin) to uninstall recently installed updates from your computer. After you open the Command Prompt, copy/paste this code, and press Enter.

wusa /uninstall /kb:5006670

Note: If the KB number differs in your case, use that number in this format kb_colon_kb number i.e. kb:5006670. 

After running this code successfully, restart your PC and see if it helps to solve the printing issues. 

2] Restart Print Spooler Service

The Print Spooler service allows you to connect your printer to your computer. For Printers to work smoothly, this service should stay enabled. So, go and check if this is running properly or has stopped working. All you require is to follow these steps –

Solved: How to Fix Print Spooler Service issues on Windows 10

• Open the Run command first by pressing the Win key and R.
• Type “services.msc” and press Enter. 
• On the opened window, scroll down and double-click over the service – Print Spooler Services.

• Make sure the Startup type is on Automatic mode.
• If Service Status is showing stopped, you need to click on Start. Similarly, if the Service Status is displaying running, you need to stop it first and then start again.

• Lastly, hit OK to save the above configuration. 
• Now it’s done, Restart your PC and check whether the error 0x00004005 is retained or solved.

3] Initiate Printer Troubleshooter

In case the error persists even after enabling the Print Spooler service, try troubleshooting your Printer using the below guideline –

• First of all, press Win + I to open the Settings app.
• Select Update & Security > Troubleshoot on the left pane.
• Move to the right pane and click over the link – Additional troubleshooters.
• Here, click to expand the Printer under the “Get up and running” section, and hit “Run the troubleshooter”.

• When the troubleshooter starts, check the option – “Printer not working”. 
• Follow the on-screen instructions to complete the remaining process. 

Restart your PC next and see if the error 0x00004005 gets resolved or not. If not, try out the next solution –

4] Install the Appropriate Printer Driver

When you purchase a new printer, you also get a CD containing all the required drivers in it. Try re-installing all the drivers that come along with the printer. If you were not provided any CD during the purchase or just lost access to that, you may get the essential drivers by visiting the manufacturer’s official site. 

Download and install the printer-related drivers and see if it solves the error 0x00004005. 

5] Update the Printer Driver 

As discussed above, drivers play a vital role in the smooth running of a Printer. The presence of an outdated driver may cause printers to stop working and instead generate errors. In such a scenario, what you can do is open the Device Manager and update all printer-related drivers. 

• Open Run Command (Win key + R).
• Type “devmgmt.msc”.
• When Device Manager comes into the display, expand Print Queues.
• Right-click on each one of the adapters inside and hit the option – Update driver.

• On the succeeding screen, click – “Search automatically for drivers”. 
• Let the system search and install the pending updates that it discovers online. 

Note: Similar to that of Print Queues, you should also update all the drivers present inside the “Network Adapter”. Doing so will fix any network-related issues that may occur while printing documents. 

6] Configure LAN Manager Authentication level

Sometimes, the error 0x00004005 simply occurs because the Network Security Setting is not configured properly. To do so, use these steps –

• Right-click on the Windows icon and select Run.
• Type “gpedit.msc” in the text field and press OK.
• When the Local Group Policy window opens up, reach out to the path below –

Computer Configuration > Windows Settings > Security Settings >

Local Policies > Security Options

• Move to the right pane and locate the policy – “Network security: LAN Manager Authentication Level”.

• Once found, double-click over it to edit this policy. 
• Use the drop-down menu to select “Send LM & NTLM – use NTLMv2 session security if negotiated”.

• Hit Apply then OK to confirm the above changes.
• Reboot your PC next and see if the error gets resolved by now or is still occurring while printing documents. 

7] Manually add Printer to Windows 10

I hope the error 0x00004005 must have been resolved by now. If not, you need to re-configure the Printer and manually add it to your device again. 

Here’s how to manually set up a printer on the computer –

• Launch Control Panel.
• Proceed as follows – Hardware and Sound > Devices and Printers.
• Subsequently, click over the option – “Add a printer“.
• On the “Add a device” window, hit the link – “The printer that I want isn’t listed”.
• Check the “Add a local printer or network printer with manual settings” box and hit Next.

• Type your Local Port number inside the “Use an existing port” and hit OK. Alternatively, you may also choose to “Create a new port” as well. 

• Hit Windows Update and let the system adds your printer to the computer.

• In the end, hit Next, and the printer gets attached to your device.

Now that you have manually attached the Printer to your computer, try initiating a print job. I hope this time, the print job occurs successfully. 

If you have any queries or suggestions related to this article, let us know in the comment section below. 

Printer problems are nightmare for Windows 10 or 11 users as they are constantly reporting error code 0x00000077, 0x0000052e, 0x00000709, 0x0000011b and several other. 0x00004005 is such an issue that appears when trying to add a shared network printer to the laptop or computer and it started after a bug that arrived with Windows update. Fortunately, you can fix it with some solutions having modifications in settings, configuration, and registry entries.

Full message that appears during the problem is “Windows cannot connect to printer. Operation failed with error 0x00004005”. This error occurs mostly due to outdated printer driver, incorrect registry entries, corrupted system files, and buggy Windows update.  To keep yourself away from this printer error, here we are sharing a few simple ways for fixing the error on a possible early basis.

Here is how to fix Printer Operation failed with error 0x00004005 windows 10, 11 –

Way-1: Run the Printer Troubleshooter

The best solution to this problem is running the printer Troubleshooter because this is a default program moreover it detects the Print Spooler and other necessary services automatically and corrects them if required. Most of all, the Fixit utility is easy to use which you can start by following the steps –

1. Press the Windows key.
2. Type – troubleshoot.
3. Hit Enter.
4. When the Settings app appears, click on – Additional troubleshooter.

1. Click on Printer.
2. Now click – Run the Troubleshooter.

1. Follow the instructions shared.
2. Restart your system to check if Printer Operation failed with error 0x00004005 is resolved.

Way-2: Update the printer driver

In addition, if you are planning to invest in a new printer, you should get a CD that has all the necessary drivers. Try reinstalling all drivers which match your printer. If CD is not available, you can get all the required drivers from the manufacturer’s official website. Furthermore, Device Manager allows updating the driver staying at your Windows which is an advisable method.

1. Press – Windows  + R.
2. Type – devmgmt.msc.
3. Click on OK.
4. Once the Device Manager appears, find the printer in the list and double-click on it.
5. If you can’t see the device, click on View from the top menu bar.
6. Select – Show hidden devices.
7. Now go to the printer and right-click on it.
8. Select  – Update driver.

1. From the Window, click on Search driver automatically.
2. Restart the computer.

Way-3: Uninstall and reinstall the printer driver

When a shared network printer refuses to add to a computer there might be glitches in either the software of the printer or in  Windows. Most important component of the printer is the driver which deals with the connection between Windows PC and printer. We have updated the driver in the previous method and the printer is still not working means it is not properly installed on the computer. Therefore, this method will tell you to Uninstall and reinstall the printer driver by following the steps –

1. Right-click on the Start.
2. Select Device Manager.
3. Go to the Printer and double-click on it to expand.
4. On the device right-click and select – Uninstall device.

1. Click on – Uninstall.
2. Reboot the computer and hopefully, the error will be solved.

Way-4: Uninstall Windows update

Sometimes, buggy Windows update is a culprit that triggers Printer Operation failed with error 0x00004005 in Windows 10 and 11. In this condition, you will need to uninstall the update and pause the same until it is not officially resolved. First of all, make sure that the error code started after installing Windows update and then uninstall it using the below steps –

1. Click Start.
2. Type – updates.
3. Press – Enter.
4. Click – View update history.
5. On the next Settings page, check if any update is installed recently.
6. If yes then click on – Uninstall updates.
7. A separate window pops up; select the update on that.
8. Click on – Uninstall.

1. Select Yes on the confirmation prompt.

Way-5: Configure the LAN Manager authentication level

On many occasions, Printer Operation failed with error 0x00004005 can even occur due to the incorrect configuration of the network security settings. Follow the steps below to handle it easily –

1. Press Windows.
2. Type – gpedit. msc.
3. Once Group Policy Editor opens, Navigate to – “Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options > Network security: LAN Manager authentication level“.
4. Double click on Network security: LAN Manager authentication level.

1. On the properties window, click on drop down.
2. Select – “Send LM and NTLM – Use NTLMv2 session security if negotiated”.
3. Click on Apply and OK.

1. Close the Group Policy editor and restart the computer.

Way-6: Manually add the printer

If all the methods above fail to solve Printer Operation failed with error 0x00004005 in Windows 10, 11 you will need to reconfigure the printer and manually add it to the computer. Windows 10 and 11 as well allow you to add printer and scanner through Device Settings manually if the Operating system does not detect the device automatically. Using the section add the shared network printer –

1. Press Winkey+I.
2. Select – Devices.
3. From the next page of Settings, select – Printers & scanners from the left pane.
4. Click Add a printer or scanner from the right.
5. After a while you will see a link – The printer that I want isn’t listed.
6. Check the box for – Add a printer using a TCP/IP address or hostname.
7. Click – Next.
8. On the next window, type Hostname or IP address.
9. Write Port name and click on Next.
10. Follow the instructions on the screen and connect the p0rinter.

Way-7: Install Windows update

If the printer error occurred because of faulty Windows update Microsoft should acknowledge this and find a resolution. Then they push it through another update to officially resolve the bug. Therefore, install the pending update after getting the printer problem in Windows 11 or 10 using the below guidelines –

1. Click on Search from the taskbar.
2. Type updates.
3. Press Enter.
4. Now, click on – Check for updates.
5. Allow the system to download the update as it will consume some time depending on internet speed.
6. Once, a dialog box asks you to restart the computer, click on – Restart now.

Way-8: Manually restart Print spooler service

Print Spooler Service is the most essential component to run any printing device without any hitch and glitch. Many times, Printer Troubleshooter checks the service and repairs if its misbehave causes the Operation failed with error 0x00004005 in Windows 11 or 10. But some users experience that the service needs to be manually restarted to fix this error code. So follow the method –

1. Click on Search.
2. Type – services.
3. Hit – Enter.
4. On the Services window, right click on Print spooler.
5. Select – Restart.
6. Hopefully, the error should be resolved now.

Methods list:
Way-1: Run the Printer Troubleshooter
Way-2: Update the printer driver
Way-3: Uninstall and reinstall the printer driver
Way-4: Uninstall Windows update
Way-5: Configure the LAN Manager authentication level
Way-6: Manually add the printer
Way-7: Install Windows update
Way-8: Manually restart Print spooler service

That’s all!!

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