0x00000709 windows 11 ошибка сетевой принтер не устанавливается

Did you get the Printer Error 0x00000709 while attempting to set your default device accompanied by a message “Operation could not be completed”? There are many reasons that may cause this error to pop up in the first place like corrupt drivers, corrupt registry entries, etc. Sometimes, letting Windows 11/10 auto-manage the default printer can also trigger similar issues. 

Recent – How to fix printer error code 6a80 in Windows 10

What does Printer Error 0x00000709 mean?

Error 0x00000709 means that there is already a printer set and configured to use on your Windows PC. If you try to add a second printer, you will encounter an error message that states the following –

Operation could not be completed (error 0x00000709)

You should check if the printer name has been added correctly and if so, whether it is connected to the network or not. In addition to this, this error could also occur when Windows does not let you configure the new printer. 

Fix Can’t connect to a network printer, Error 0x00000709

Start with hard resetting your Printer, and modifying the RPC connection settings policy. If the error persists even after this, you may try troubleshooting the Printer, Restarting the Print Spooler service, and a few other fixes. 

In case the error still persists, try changing its default settings and updating printer drivers. Consider renaming your Printer name using the Registry if none of the above solutions work to address this error code on your computer. 

Note: If you are getting this error code after installing a recent cumulative update, make sure to downgrade to the previous version. For all other reasons, you may follow the below workarounds –

1] Perform a hard reset to solve this 0x00000709 Error

Before you go with any solution, check if you can resolve this issue by hard resetting the Printer. To do so, follow these easy steps –

• Shut down your PC and this will result in your Printer stopping as well. 
• Unplug the power cord from your printer and wait for at least 2 minutes. 
• Remove any wired connection between your PC and printer as well. 
• After the wait time of 2 minutes is over, re-plug the power cord and the connecting wires between your PC and printer.
• If you are on a wireless network, check if your printer is now connected to the same network.
• Launch Command Prompt as administrator next, and run these codes –

net stop spooler

del %systemroot%\System32\spool\printers* /Q

net start spooler

• The first and the last command is there to stop and then restart the Print Spooler service. Whereas, the second command runs to delete any cache files or clear any queued files on your computer. 

Now that you have cleared Printer Spooler, restart your PC again. From the next login, check if you can print documents or connect to a network printer without getting into some error code. 

2] Configure the RPC Connection Settings

The next possible to this problem is by modifying a group policy inside your computer titled “RPC Connection Settings”. You may attempt this solution only if you are on Windows Editions Pro, Enterprise, or other premium editions.

Note: Windows 11/10 Home users can’t use this solution. If you are on such an edition, skip this solution, and proceed to the next one. 

Follow the below steps on how to configure this policy in Windows –

• Launch the Run dialog by pressing Win + R.
• Type “gpedit.msc” without quotes on it, and hit OK. 
• When the group policy window opens up, navigate to the below path inside it – 

Computer Configuration > Administrative Templates > Printers 

• Head over to the right pane, and double-click on “Configure RPC connection settings“.
• Tick the Enabled radio button, and select the following using their respective drop-down menus –
  • Protocol to use for outgoing RPC connections: RPC over named pipes
  • Use Authentication for Outgoing RPC Connections: Authentication Enabled
• Click Apply and then OK to confirm the recent changes and restart your computer.

Sign back into your device again and check if this resolves the error code 0x00000709 on your PC. If you encounter this error code again, re-open Group Policy and this time select “RPC over TCP” using the drop-down menu next to Protocol to use for outgoing RPC connections. 

If this doesn’t work as well, try once again with “Authentication Disabled” under the Use Authentication for Outgoing RPC Connections. Play with settings carefully, as one of these configurations should resolve this issue for your printer.

3] Rename the Printer in Registry Editor

An error 0x00000709 mostly occurs because of the presence of old files from previous printer installation(s). So, when you change the Printer name inside the registry, this might resolve this error code on your Windows PC. Here’s how to perform this task – 

• Press Windows + R to launch the Run dialog.
• Type Regedit on it, and hit OK.
• When the registry launches, navigate to the below path on it – 

Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

• Head over to the right pane and locate the Device entry. Right-click on this entry, and select Modify.
• A pop-up window will appear next. Add your printer name first inside the Value data field. Make sure to leave other detail as it is. 

Click OK and close the registry. This might result in an error stating – “Cannot edit Device: Error writing the value’s new contents”. If that’s the case, you must set the permissions for this key. Here’s how to do that –

• Go to the left pane and right-click on the Windows folder and select Permissions from the context menu.

• Go to the Group or user names section, and select Restricted.
• Again, go to the Permissions for Restricted section and mark the checkbox next to the Full Control and Read option.
• Finally, click on Apply and then OK.

Now that you received permissions for the restricted users, re-follow the above steps to add your Printer name inside the Value data field of the “Device” entry. 

Reboot your computer and check if this resolves the current printer issue on your Windows PC.

4] Uninstall Recently installed Cumulative update

This error once appeared after users install the latest cumulative update, Oct 2021 Security patch i.e. KB5006670 on their PCs. Microsoft has acknowledged this issue and resolved it by providing a non-security update KB5007262 on Windows 11 and KB5007253 on Windows 10. 

If you received a fresh error 0x00000709, installing the above patches won’t do any good. Instead, what you can do is roll back to the previous Windows 11/10 Build version. Here’s how to remove recent cumulative updates from your computer. 

Note: If you had installed some other cumulative update and started getting this error code, uninstall that update. 

• Press Win + I to launch the Settings window.
• Go to Update & Security > Windows Update next.
• Click the “View update history” option on the right pane.

• Here, you will find an option – “Uninstall updates”, click on it.
• You will be redirected to the Installed updates on Control Panel.
• Click “Uninstall a program” on the left pane. A list of all recent patch updates will appear on the right side.
• Scroll and locate “KB5006670”, right-click on it, and hit the option – Uninstall.
• When the warning message comes into the display, hit Yes.
• Your device will restart immediately afterward, and start removing the chosen update.
• Wait for this cumulative update to remove successfully.

After this cumulative update uninstalls, restart your PC again, and see if you can now connect to a network printer.  

How can I remove an update using CMD?

Uninstalling a cumulative update is quite easy using the Command Prompt. However, you need to launch this tool as an administrator to make any system-level changes. 

• Use Win + X and choose Windows Terminal (Admin).
• Press Ctrl + Shift + 2 to enter the CMD screen on Windows 11. 
• Copy/paste the below command and press Enter –

wusa /uninstall /kb:5006670

Note: Do change “5006670” with the actual number of Cumulative Update after which you started getting into an error code 0x00000709.

Command Prompt will immediately start downgrading your device to a previous Build version. Wait for this downgrade and once it is over, check if the problem resolves. 

5] Run Printer Troubleshooter

Troubleshooting is another effective solution to fix error 0x00000709 when other fixes don’t work. Here’s how to initiate this tool on Windows PC –

• Press Win + R to launch the Run dialog box. 
• In the search box, type the following code and press the Enter key –

msdt.exe /id PrinterDiagnostic

• On the following page, click on the Next button as shown in the below snapshot.

• Do as this troubleshooter says, and you will overcome the Printer error in no time. 

6] Disable the Windows 10 managing Printers automatically 

Windows 10 works on users’ behalf and auto-manages the available printers. If you are facing the 0x00000709 error, you should disable this optional feature by opening the local settings on your PC. Here’s how to perform this task –

• Launch Settings using the Win + I key combinations. 
• Select Devices thereafter Printers & Scanners. 
• Switch to the right pane and unmark the checkbox against “Let Windows manage my default printer“.

• Close all running windows and Restart your PC so as to save the changes made so far. 

7] Configure PointAndPrint registry 

If the problem persists even after applying the above fixes, check if this is occurring because of the registry entry – PointAndPrint. You may configure this DWORD entry by opening the Command Prompt as admin. here’s how you may modify this key on the registry –

• Open CMD as an administrator.
• When the Windows console opens up, copy/paste the following – 

reg add "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\PointAndPrint" /v RestrictDriverInstallationToAdministrators /t REG_DWORD /d 1 /f

• Press Enter and see if this command runs successfully. 
• If it does, restart your PC.

The error 0x00000709 should disappear from the next login. 

8] Update the Printer Drivers

The presence of obsolete printer drivers may also result in Error 0x00000709 on Windows 10 PC. To rule out this section, you must update all the Print drivers using the below steps –

• Right-click on the Win Icon and select Device Manager.
• On the following screen, expand the arrow next to the “Universal Serial Bus Controllers”.
• When this section opens up, right-click again on the “USB composite device” and tap Update driver. See the Snapshot below –

• Next, choose “Search automatically for updated driver software”.
• The System will take care of the remaining things. Wait for a while and let the Device Manager do its task. 

Conclusion

I hope the above solutions indeed help you to overcome the printer 0x00000709 on your Windows 11/10 PC. Let’s know in the comment section which solution exactly works in your case. 

1. Причина неполадки
2. 5 решений ошибки 0x00000709

Сбой с кодом 0x00000709 может появиться в Windows при попытке сконфигурировать новый принтер. В таком случае настроить устройство невозможно и печать становится недоступной. Основная причина неисправности — некорректные параметры реестра. Разберем, почему возникает ошибка принтера и как ее можно решить.

Причина неполадки

Главная причина ошибки — некорректные настройки реестра, из-за которых система не может исправно добавить новый принтер. У сбоя могут быть и другие источники, однако этот является наиболее распространенным. Поэтому основной способ устранения проблемы — настройка реестра.

5 решений ошибки 0x00000709

Рассмотрим несколько несложных способов избавления от ошибки с кодом 0x00000709 в Windows.

Редактирование реестра

Изменение параметров реестра Windows — основной и наиболее действенный способ решения ошибки. Он помогает избавиться от нее в большинстве случаев. Чтобы установить корректные настройки реестра, проследуйте инструкции:

1. Откройте Редактор реестра с правами администратора. Для этого найдите его в поиске на сроке задач, кликните по нему ПКМ и выберите опцию запуска от имени администратора.

2. В левой колонке окна Редактора раскройте каталог HKEY_CURRENT_USER.

3. Проследуйте по пути Software → Microsoft → Windows NT → CurrentVersion и откройте директорию Windows.

4. Щелкните дважды по параметру Device в правой части окна, чтобы отредактировать его.

5. В появившемся окне нужно изменить содержимое строки, если оно указано некорректно. В ней должно присутствовать название принтера, затем запятая, пробел и команда winspool, Ne01 (цифры после winspool в вашем случае могут быть другими). Таким образом строка должна иметь вид ИМЯ_ПРИНТЕРА, winspool, Ne01. Ничего другого в ней быть не должно. Например: HP LJ 1320, winspool, Ne01. Название устройства должно быть указано в том виде, в котором оно записано в системе. Узнать правильное имя принтера можно в разделе Устройства и принтеры в Панели управления.

6. Нажмите ОК, чтобы выйти с сохранением новых настроек параметра, и закройте окно Редактора реестра.

В некоторых случаях новые настройки параметра Device не могут примениться из-за отсутствия нужных прав у пользователя. В таком случае нужно отредактировать разрешения.

1. Для этого кликните ПКМ по ранее открытому разделу Windows в левой части окна реестра и выберите пункт Разрешения.

2. В появившемся окне выделите группу ОГРАНИЧЕННЫЕ и отметьте галочку около строки Полный доступ в столбце Разрешить.

3. После этого закройте окно, нажав ОК и измените настройки Device повторно, вернувшись к четвертому шагу инструкции выше.

Использование средства устранения ошибок

Иногда устранить ошибку помогает запуск стандартной утилиты для исправления ошибок. Чтобы воспользоваться ей, откройте Параметры и зайдите в раздел Обновление и безопасность. Перейдите в меню Устранение неполадок и выберите средство устранения неполадок для принтера.

Удаление обновления KB5006670

Некоторые пользователи отмечают, что удаление обновления KB5006670 может помочь исправить ошибку принтера. Чтобы проверить, есть ли оно в системе, и деинсталлировать его при необходимости, проделайте следующее:

1. Откройте Параметры и перейдите в меню Обновление и безопасность.
2. Зайдите в Центр обновления.
3. Выберите пункт Просмотр журнала обновлений.
4. Щелкните на строку Удалить обновления.
5. Найдите KB5006670, воспользовавшись строкой поиска. Если патч будет найден, удалите его из системы соответствующей кнопкой.

После удаления обновлений нужно обязательно перезагрузить компьютер.

Обновление драйвера принтера

В ряде случаев избавиться от ошибки помогает обновление драйверов для принтера. Выполнить его можно двумя способами. Первый — скачать последнюю доступную версию драйвера с официального сайта производителя и установить ее вручную. Второй — воспользоваться специальными утилитами для автоматического обновления, например, DriverHub.

Проверка состояния устройства

Не стоит исключать возможности выхода принтера из строя. Ошибки устройства в системе в некоторых случаях могут быть вызваны его аппаратными неисправностями. Если стандартные способы решения проблемы не помогли, возможно причина проблемы в вашем случае кроется именно в неполадках принтера. Тогда стоит проверить его на работоспособность самостоятельно или обратиться в сервис для диагностики.

Like the previous version, Windows 11 users are also complaining to struggle when trying to connect to printer after they update to 22H2. Instead of establishing connection to the device, a message appears for them – “Operation could not be completed (error 0x00000bc4). No Printers were Found”.

Description of error code 0x00000bc4 is ERROR_PRINTER_NOT_FOUND. Sometimes, 0x00000709 (ERROR_INVALID_PRINTER_NAME) may also appear. Both problems started after upgrading the system to Windows 11 22H2. Fortunately, there are solutions to these shared network printer issues so nothing to worry about. We have earlier written – Fix Printer Allows only Default Settings after upgrade to Windows 11 22H2.

Here is how to fix Error 0x00000bc4 Printer 0x00000709 in Windows 11 22H2 –

Way-1: Using Group Policy

This problem occurs because of a Group Policy, Configure RPC Connection settings which came with Windows 11 22H2.  In brief, this policy allows you to configure protocol options to use for Outgoing RPC connections.

22H2 built-in configuration prevents Windows from detecting your network printers. This setting wipes out the existing printers and adding them manually triggers error 0x00000bc4. Changing the policy setting as follow will fix the error –

1. Click on – Sart.
2. Type – gpedit.msc.
3. Hit Enter to open Local Group Policy Editor.
4. Navigate to

Administrative Templates > Printers > Configure RPC connection settings

1. On Configure RPC connection settings window, check Enabled.
2. In the Options section, click on the drop-down.
3. Select – RPC over named pipes.
4. Click – Apply and OK.

This policy helps:

This policy setting controls which protocol and protocol settings to use for outgoing RPC connections to a remote print spooler.

By default, RPC over TCP is used and authentication is always enabled. For RPC over named pipes, authentication is always enabled for domain joined machines but disabled for non domain joined machines.

Protocol to use for outgoing RPC connections:
— “RPC over TCP”: Use RPC over TCP for outgoing RPC connections to a remote print spooler
— “RPC over named pipes”: Use RPC over named pipes for outgoing RPC connections to a remote print spooler

Use authentication for outgoing RPC over named pipes connections:
— “Default”: By default domain joined computers enable RPC authentication for RPC over named pipes while non domain joined computers disable RPC authentication for RPC over named pipes
— “Authentication enabled”: RPC authentication will be used for outgoing RPC over named pipes connections
— “Authentication disabled”: RPC authentication will not be used for outgoing RPC over named pipes connections

If you disable or do not configure this policy setting, the above defaults will be used.

Way-2: Through modifications in Registry

The same printer error 0x00000bc4, 0x00000709 can be solved by simply changing Registry entries in the following way –

1. Press Windows and R keys.
2. Type – Regedit.exe.
3. Hit Enter to launch the Registry Editor.
4. Select Yes on the User account control dialog.
5. Browse below string and reach the entry RPC –

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC

1. Double-click on RpcOverNamedPipes and enter Value data 1.
2. In the same way, change the value data of RpcOverTcp (default) to 0.
3. Close the Registry Editor and restart your computer.

Methods:
Way-1: Using Group Policy
Way-2: Through modifications in Registry

That’s all!!

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One of the most annoying issues with a Printer is the one where it refuses to get set up or configured on your computer. When it has configuration issues, one of the common errors that it throws is 0x00000709. This occurs if there is already a default printer set and configured or Windows does not want to configure the new printer at all.

Operation could not be completed (error 0x00000709), Double check the printer name and make sure that the printer is connected to the network.

Today, we will try two fixes that may help you get rid of this error.

If a Printer cannot set as default or you cannot connect a Printer, and you see error 0x00000709 in Windows 11/10, try these fixes:

1. Check printer name and connection
2. Run Printer Troubleshooter
3. Use the Registry Editor
4. Update the Printer Drivers.

1] Check printer name and connection

This error code occurs when a printer is connected to a network and the connection fails and the operation cannot be completed. So as suggested, you need to first check in the printer name is correct and if the printer is properly connected to the network.

2] Run Printer Troubleshooter

The first option to take is to run the Printer Troubleshooter.

Click on the Windows Key + R to fire up the Run dialog box, then type the following command and click Enter:

msdt.exe /id PrinterDiagnostic

From here, then, follow the instructions to fix your printer in hopes that it works well throughout.

3] Use the Registry Editor

Hit the WINKEY + R button combination to launch the Run utility, type in regedit and hit Enter. Click on Yes for the UAC or User Account Control Prompt that you get.

Once Registry Editor opens, navigate to the following key location-

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

Now, under the Windows folder, double-click on the file named Device on the right-side pane.

Add the name of your printer inside the Value Data field as shown above and then click on OK.

You will get a message saying – Cannot edit Device: Error writing the value’s new contents.

Click on OK again.

Before you carry out the next step, note down the existing permissions and once you have added the Printer, remember to reverse the changes you made to the Permissions.

Next, right-click on the Windows folder on the left pane and then click on Permission. In the section labeled as Group or user names, select Restricted.

In the section labeled as Permissions for RESTRICTED, check to Allow for all the three options: Full Control, Read, Special Permissions.

Now, click on Apply and then click on OK.

Once you have done that, right-click on the file named as UserSelectedDefault and select Rename and then rename it to your printer’s name.

Reboot your computer for the changes to take effect.

Once you have added the printer, remember to reverse the Permission changes you made. This is in the interest of security.

4] Update the Printer Drivers

You should update your Printer Drivers. Locate the option that says USB Composite Device, right-click it, then select Update Driver from the menu. Restart your computer. The final thing to do here is to click on Search automatically for updated driver software, and you’re done.

We suggest visiting the official website of the brand and search for the section that allows the downloading of the latest and older drivers. Should you come across the newest driver, get it up on your computer and install it.

Read: Fix Runtime Error 482 Printing error in Windows 11/10

All the best!