Современные копировальные аппараты Xerox отличаются качество, надежностью и «быстрым» стартом. Также у них существует множество особенностей, которые отличают их от принтеров других производителей. Например, используется тефлоновый вал, а не термопленка.
Однако избегать различных поломок и ошибок пока не удается ни одному устройству. К самым частым неисправностям у принтеров Xerox относятся: залипание или повреждение датчика бумаги, повреждение роликов подачи, часто требуется перепрошивка программного обеспечения.
Если у вас возникнут вопросы насчет того, как исправить код ошибки копировального аппарата Xerox, то вы можете обратиться к специалистам нашего сервисного центра.
Основные коды ошибок копировальных аппаратов Xerox и способы их устранения:
- Коды ошибок Xerox 1012, 1012(RE)
- Коды ошибок Xerox 1020
- Коды ошибок Xerox 1025
- Коды ошибок Xerox 1035
- Коды ошибок Xerox 1038
- Коды ошибок Xerox 2830
- Коды ошибок Xerox 5011, 5012, 5014
- Коды ошибок Xerox 5016, 5017, 5316, 5317
- Коды ошибок Xerox 5018, 5028
- Коды ошибок Xerox 5312, 5313, 5314
- Коды ошибок Xerox 5318, 5320, 5322
- Коды ошибок Xerox 5328
- Коды ошибок Xerox 5330
- Коды ошибок Xerox 5340, 5343
- Коды ошибок Xerox 5345
- Коды ошибок Xerox 5350, 5352
- Коды ошибок Xerox 5355
- Коды ошибок Xerox 5622
- Коды ошибок Xerox XC520, 540, 560, 580
Xerox 1012, 1012(RE)
| Код ошибки | Описание |
|---|---|
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
Xerox 1020
| Код ошибки | Описание |
|---|---|
| LL | Probable bad heater lamp |
Xerox 1025
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 1035
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 1038
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 2830
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| E5 | Clam shell open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 5011, 5012, 5014
| Код ошибки | Описание |
|---|---|
| C8 | Bypass jam/no paper |
| C9 | Bypass jam |
| E1 | Jam |
| E3 | Fuser jam |
| E5 | Clamshell open |
| E6 | PF section cover open |
| J1 | Toner cartridge amost empty |
| J3 | Copy cart (drum unit) missing/not seated right |
| J7 | Copy cartridge has run 18,000 copies |
| J8 | Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew |
| L6 | Key counter |
| L8 | Exposure glass too hot |
| U1 | Drive problem |
| U2 | Scan problem |
| U3 | Lens or mirror drive problem |
| U4 | Fuser problem. Heat lamp, thermoswitch, SSR, thermistor |
| U6 | Battery on main board |
| U8 | Exposure lamp or exposure lamp circuit |
Xerox 5016, 5017, 5316, 5317
| Code | Description |
|---|---|
| A1-1 | Document feeder feed jam |
| A1-2 | Document feeder belt jam |
| A2-1 | Document feeder exit jam |
| A2-2 | Duplex jam |
| A3 | DAD interlock |
| A5 | Duplex and DAD right side interlock |
| A6 | Copier jams after |
| A9 | Document feed belt drive motor |
| C1-3 | Top cassette misfeed |
| C2-3 | Middle cassette misfeed |
| C3-3 | Bottom cassette misfeed |
| C9-3 | Bypass misfeed |
| E1-11 to E1-14 | Paper jam in machine. Did not reach exit switch soon enough |
| E1-6 | Paper path jam |
| E3-31 to E3-34 | Exit switch jam |
| E3-6 | Fuser jam |
| E5 | Front door interlock |
| E6 | Right side interlock or TTM interlock |
| F1 | Sorter jam |
| F5 | Sorter interlock |
| F8 | Sorter board to copier main board communication problem |
| F9 | Sorter bins |
Xerox 5018, 5028
| Code | Description |
|---|---|
| A1 | Document is ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6, A7 | ADF jams |
| A9 | ADF jams |
| C1 — C4 | Feed jam |
| C5-1 to C5-4 | Jams in various areas |
| C5-2 | Jams in various areas |
| C5-3 | Jams in various areas |
| C5-4 | Duplex jam |
| E0 | Machine has reset |
| E1 | Jam |
| E1-E0 | Registration jam |
| E1-E5 | Clamshell interlock |
| E1-E6 | Right side interlock |
| E1-E7 | Two tray interlock |
| E1-E8 | Sorter interlock |
| E1-E9 | Copy cartridge interlock |
| E2 | Reset signal happened |
| E3 | Jam |
| E4 | Exit jam |
| E4-10 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock. Duplex interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E7 | Duplex interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-0 | Replace copy cartridge |
| L2 | 2000 copies left on copy cartridge |
| L3 | ADF to machine communication problem |
| L4 (flashing) | 1000 copies left on fuser web |
| rr | Bad EPROM on main board |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U3-00 | Cam drive problem |
| U3-01 | Cam movement slow |
| U3-04 | Main board to duplex communication |
| U3-09 | Cam problem |
| U3-12 | Jogger problem |
| U3-19 | Cam problem |
| U3-21 | Cam problem |
| U3-23 | Cam problem |
| U3-29 | Cam problem |
| U3-32 | Cam problem |
| U3-34 | Cam problem |
| U3-39 | Cam problem |
| U3-43 | Cam problem |
| U3-45 | Cam problem |
| U3-49 | Cam problem |
| U3-54 | Cam problem |
| U3-56 | Cam problem |
| U3-59 | Cam problem |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm up |
Xerox 5312, 5313, 5314
| Код ошибки | Описание |
|---|---|
| C1 | Upper paper feed problem. Did not reach feed sensor |
| C2 | Lower paper feed problem. Did not reach feed sensor |
| E1 | Exit jam. Paper did not reach exit sensor |
| E3 | Exit jam. Paper still on exit sensor |
| J1 | Add toner |
| J3 | Copy cartridge (drum unit) not installed |
| J7 | Copy cartridge (drum unit) must be replaced |
| J8 | Copy cartridge (drum unit) problem |
| L6 | Problem with an accessory. Installed but not initialized |
| U1 | Drive problem. Main motor, gear etc. |
| U2 | Scan problem |
| U3 | Main board dip switches wrong. Lens drive problem |
| U4 | Fuser problem. Heat lamp, thermal switch, overheat, thermistor. |
| U6 | EPROM error |
| U8 | Auto exposure sensor. No exposure lamp or weak lamp |
Xerox 5318, 5320, 5322
| Code | Description |
|---|---|
| A1-11 | Original ready switch |
| A1-12 | Feed sensor |
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A1-21 | Original ready switch and document registration sensor or both the document feed sensor and document registration sensor |
| A1-22 | ADF registration sensor |
| A1-23 | Original did not reach ADF registration sensor quickly enough |
| A1-24 | ADF sensor stuck down too long |
| A1-25 | ADF sensor actuated at the wrong time during single sheet feed |
| A1-26 | ADF sensor not actuated quickly enough in sheet feed mode |
| A1-31 | In reverse, ADF sensor is not actuated soon enough |
| A1-32 | In reverse, ADF sensor is actuated too long |
| A2 | ADF exit problems |
| A2-1 | Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated |
| A2-2 | ADF exit switch |
| A2-3 | ADF exit switch is not actuated on time |
| A3 | Irregular size documents |
| A3-1 | Wrong size original sensed in 1:1 mode |
| A3-2 | Wrong size original sensed in the 2:1 mode |
| A5 | ADF interlock |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A6-1 | Reset original |
| A6-2 | Reset sheet feeder |
| A7 | Document cover interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C1-2 | Paper feed problem in tray 1 |
| C1-3 | Paper does not reach registration |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C3-1 | Paper feed problem from tray 3 |
| C3-2 | Paper feed problem from tray 3 |
| C3-3 | Paper feed problem from tray 1 |
| C6-1 | Duplex paper feed problem |
| C6-2 | Duplex and/or tray 1 paper feed problem |
| C6-3 | Paper feed problem from tray 1 |
| C7-1 | Paper feed problem from HCF |
| C7-2 | Paper feed problem from HCF on tray 1 |
| C7-3 | Paper feed problem from tray 1 |
| C8 | Paper stays in tray or duplex or HCF |
| C8-1 | Paper on tray 1 feed sensor |
| C8-2 | Paper on tray 2 feed sensor |
| C8-3 | Paper on tray 3 feed sensor |
| C8-4 | Paper on HCF feed sensor |
| C8-5 | Paper in duplex section |
| C9 | Bypass feed problem |
| C9-3 | Paper from bypass did not reach registration sensor quickly enough |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-30 to E3-35 | Exit switch actuated too long |
| E3-6 | Exit jam |
| E3-6 | Paper on exit switch |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-10 to E4-45 | Paper did not reach inverter switch soon enough |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Paper on inverter switch |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2 | Duplex inverter interlock |
| E7-3 | Duplex interlock |
| E8-10 to E8-15 | Paper on duplex feed sensor is not actuated soon enough |
| E8-6 | Paper in duplex |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Paper did not reach sorter |
| F1-2 | Paper stayed on sorter feed sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| H2-1 | Communication problem between main board and duplex board |
| H2-2 | Side guard sensor problem |
| H3-1 | Communication problem between main board and HCF |
| H3-2 | Upper limit sensor problem on HCF |
| H6-1 | ADF size sensor |
| H6-2 | ADF nudgeer sensor |
| H6-3 | Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner |
| J1 | Black toner is empty, but 100 copies have been run without changing toner |
| J3 | Replace copy cartridge |
| J3 | No copy cartridge (drum unit) |
| J7 | Copy cartrige must be replaced |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM must be changed |
| L6 | Auditron or other counter problem |
| L6 | Key counter not installed |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 | Scan home problem |
| U2-1 to U2-4 | Scan home sensor |
| U2-2 | Scan home problem or optics problem |
| U2-3, U2-4 | Scan home problem |
| U3-1 | Lens sensor problem |
| U4-1 | Fuser thermistor open |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 | Exposure lamp problem |
| U8-2 | Communication problem main board and exposure board |
| U8-3 | Exposure lamp or exposure lamp board problem |
| U8-4 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5328
| Code | Description |
|---|---|
| A1 | Document in ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6 | ADF registration jam |
| A7 | ADF interlock |
| A9 | Tray 1 jam |
| C1 | Tray 2 jam |
| C2 | Tray 3 jam |
| C3 | Bypass feed jams |
| C4 | Machine has reset |
| E1 | Jam |
| E1-5 | Clamshell interlock |
| E1-6 | Right side interlock |
| E1-7 | Two tray interlock, or duplex interlock |
| E1-8 | Sorter interlock |
| E1-9 | Copy cartridge interlock |
| E1 or E1-0 | Registration jam |
| E2 | Reset signal happened |
| E3 | Jam in transfer area |
| E4 | Exit jam |
| E4-0 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| F5 | Sorter interlock |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-1, J2-2 | Replace copy cartridge |
| J5, J6 | ADF to machine communications problem |
| L2 | 2000 copies left on cartridge |
| L3 | ADF to machine communications problem |
| L4 | (flashing) 1000 copier left on fuser web |
| L6 | Auditron or other counter problem |
| LL | Main board. Try simulation 1.1 to initialize |
| rc | Wrong operation panel installed |
| rr | Bad EPROM on main board. Try 1.1 |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U2-2 | Scan home or scan encoder |
| U2-4 | Scan home or scan dual page sensor |
| U2-7 | Scan home |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web. |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm-up |
Xerox 5330
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF. |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5340, 5343
| Code | Description |
|---|---|
| 00-009; 030 to 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 03-336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341, 03-347 | Communications problems between IOT and sorter |
| 03-350, 03-354 | Communications problem with LLM and user interface |
| 03-363, 03-364 | Communications problem between LLM & optics |
| 03-370, 03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416, 03-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443, 03-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100, 05-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300, 06-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344, 06-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360, 07-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100, 08-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115, 08-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310, 08-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100, 11-116 | Sorter jam |
| 11-150, 11-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A, B, C, D, E, F, G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A, B, C, D, E | Sorter auto stapler bin |
| 11-370, 371, 372A, 373A, 373B, 374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A, 385B, 390A,B,C,D,E, 396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5345
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | RDH interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox 5350, 5352
| Code | Description |
|---|---|
| 00-009, 030, 031, 032, 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341-347 | Communications problems between IOT and sorter |
| 03-350-354 | Communications problem with LLM and user interface |
| 03-363, 364 | Communications problem between LLM & optics |
| 03-370-03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100-116 | Sorter jam |
| 11-150-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A,B,C,D,E,F,G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A,B,C,D,E | Sorter auto stapler bin |
| 11-370,371,372A,373A,373B,374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A,385B,390A,B,C,D,E,396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5355
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | rdh interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox XC520, 540, 560, 580
| Код ошибки | Описание |
|---|---|
| H2 | Fuser thermistor |
| H3 | Fuser temperature too high. Must be reset in diagnostics |
| H4 | Fuser temperature too low. Must be reset in diagnostics |
| L3 | Scan problem |
| L4 | Min motor drive problem |
| L8 | Exposure lamp not lightning or not enough light reaching auto exposure sensor |
| P | Paper did not feed |
Xerox 5622
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3, U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
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Joe Arseneau
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06-27-2018
05:23 PM
091-320 RAP
BSD-ON: CH9.8 Black (K) Charging and Exposure
Charge Corotron Wire is broken.
Initial Actions
Check the Charge Corotron Wire for contamination.
Procedure
Remove the Drum Cartridge. Check the Scorotron Wire. The Corotron Wire is open.
Please be sure to select «Accept Solution» and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
Joe Arseneau
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printwithgmp@gm
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06-27-2018
04:50 PM
XEROX DOCUCOLOR 252: ERROR CODE 091-320
Product Name: DocuColor 242/252/260
Operating System: Windows 10
Please help, machine not printing due to this Error Code 091-320
Tags (1)
- Xerox DocuColor 252
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07-06-2015
#1
Trusted Tech
50+ Posts
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Docucolor 250 showing error code 091-320
Hello everyone! My Docu 250 is displaying error code 091-320. Does anyone have the nvm code needed to reset the error? Thanks in advance….
-
07-06-2015
#2
Re: Docucolor 250 showing error code 091-320
There is no NVM to reset. 091-320= charge scorotron wire is broken. Replace the charge scorotron on the black drum cartridge or replace the black drum cartridge (comes with a new charge scorotron)
-
07-06-2015
#3
Trusted Tech
50+ Posts
- Rep Power
- 28
Re: Docucolor 250 showing error code 091-320
Originally Posted by Exok
There is no NVM to reset. 091-320= charge scorotron wire is broken. Replace the charge scorotron on the black drum cartridge or replace the black drum cartridge (comes with a new charge scorotron)
Hi Exok! I have replaced the scorotron and after that also replaced the drum unit, but the error does not go away.
-
07-06-2015
#4
Trusted Tech
50+ Posts
- Rep Power
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Re: Docucolor 250 showing error code 091-320
Originally Posted by alex4alltimes
Hi Exok! I have replaced the scorotron and after that also replaced the drum unit, but the error does not go away.
Another thing I forgot to say. This thing had happened earlier also but the fault went away on its own.
-
07-06-2015
#5
Re: Docucolor 250 showing error code 091-320
Originally Posted by alex4alltimes
Another thing I forgot to say. This thing had happened earlier also but the fault went away on its own.
Problems on AC Power Supply 24 v line.
Bad — cold solder joints. Also 24 volts is the power for developer HVPS’s and Charge HVPS so check they also for cold solder.
-
07-06-2015
#6
Trusted Tech
50+ Posts
- Rep Power
- 28
Re: Docucolor 250 showing error code 091-320
Originally Posted by adriansto
Problems on AC Power Supply 24 v line.
Bad — cold solder joints. Also 24 volts is the power for developer HVPS’s and Charge HVPS so check they also for cold solder.Thanks for your reply Adrian! I will look into it.
-
07-06-2015
#7
Re: Docucolor 250 showing error code 091-320
Remove the drum / dv unit tray and inspect the contacts on the back inside frame that make contact with the black drum unit. You probably have a damaged / missing spring contact or the housing around the spring might be broken.
-
07-07-2015
#8
Trusted Tech
50+ Posts
- Rep Power
- 28
Re: Docucolor 250 showing error code 091-320
Originally Posted by Exok
Remove the drum / dv unit tray and inspect the contacts on the back inside frame that make contact with the black drum unit. You probably have a damaged / missing spring contact or the housing around the spring might be broken.
Yes. That section was the problematic one. Actually the contact point in the scorotron had somehow receded inside. Had to pull it out with pliers. Voila! No error now! Thanks for your support guys!!! (y)
Originally Posted by Exok
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Xerox Error Code Database – With Answers
Hello Hello!
If you have found yourself here, you are probably looking for what one of these error codes means. We have complied the entire list of all the Xerox Error Code here.
This database is ever evolving. Each time we find a solution to one of these error codes, we will write another entry on it and put a link to the code here.
March 2019 Update-
Found this website helping another customer. This has older models with error code searchable –
https://printcopy.info/?l=en&mod=erc&brand=Xerox&page=1
Quickly Jump to a Xerox Error Code
To quickly jump to the code in which the internet brought you here, Hold down CTRL + F , on the keyboard. This will pull up the search window. Type in the code and the screen will shift to that code.
002-770 RAP Insufficient HDD capacity while processing the job template within a job.
03-318 RAP IIT software failure.
03-319 RAP IIT Video Driver Detection Fail. 003-320 RAP IIT-ESS Communication Fail 1.
03-321 RAP IIT-ESS Communication Fail 2.
03-322 RAP IIT-ESS Communication Fail 3.
03-323 RAP IIT-ESS Communication Fail 4.
03-324 RAP IIT-ESS Communication Fail 5.
03-325 RAP IIT-ESS Communication Fail 6.
03-326 RAP IIT-ESS Communication Fail 7.
03-327 RAP IIT-ESS Communication Fail 8.
03-328 RAP IIT-ESS Communication Fail 9.
03-329 RAP IIT-ESS Communication Fail 10.
03-330 RAP IIT-ESS Communication Fail 11.
03-331 RAP IIT-ESS Communication Fail 12.
03-332 RAP IIT-ESS Communication Fail 13.
03-333 RAP IIT-ESS Communication Fail 14.
03-334 RAP IIT-ESS Communication Fail 15.
03-335 RAP IIT-ESS Communication Fail 16.
03-336 RAP IIT-ESS Communication Fail 17.
03-337 RAP IIT-ESS Communication Fail 18.
03-338 RAP IIT-ESS Communication Fail 19.
03-339 RAP IIT-ESS Communication Fail 20.
03-340 RAP IIT-ESS Communication Fail 21.
03-341 RAP IIT-ESS Communication Fail 22.
03-342 RAP IIT-ESS Communication Fail 23.
03-343 RAP IIT-ESS Communication Fail 24.
003-344 RAP Power on hotline failure.
003-345 RAP X PIO Unmatch Fail 1.
003-346 RAP X PIO Unmatch Fail 2.
003-750 RAP Book Duplex-Insufficient Docs.
003-751 RAP Under PANTHER Capacity (Scan).
003-752 RAP This status code is displayed if 600dpi cannot be scanned (DADF).
003-753 RAP This status code is displayed if over 300dpi cannot be scanned (DADF).
003-754 RAP S2X Recoverable Error.
003-755 RAP S2X Command Error.
003-757 RAP This status code is displayed if over 400dpi cannot be scanned (DADF).
003-760 RAP Scan Settings Error.
003-761 RAP Incorrect Paper Tray Size.
003-763 RAP Adjustment Chart Not Found.
003-764 RAP Adjustment Chart Not Found.
003-780 RAP Scan Image Compression Error.
003-795 RAP AMS Limit Error.
003-940 RAP DAM Memory is insufficient.
003-942 RAP Document Size Error.
003-944 RAP Image Repeat Count Fail.
003-946 RAP Copy Vertical/Horizontal Difference (APS).
003-947 RAP Replaced Original Count Error.
003-948 RAP Replaced Original Mismatch.
003-952 RAP Return Documents Color mismatch.
003-955 RAP Documents Size Exchange Error.
003-956 RAP Documents Size Unknown Error.
003-963 RAP No APS Object Tray.
003-965 RAP ATS/APS No Paper. There is no paper in the trays that can be selected with APS.
003-966 RAP AATS/APS No Destination Error.
003-968 RAP Punch Position Error.
003-969 RAP Punch Size Error.
003-972 RAP Maximum Stored Page Over Flow.
003-973 RAP Every Direction Difference.
003-974 RAP Next Original Specification.
003-977 RAP Document Miss Match (Multi Scan).
003-978 RAP Color Document Mismatch (Multi Scan). 003-980 RAP Staple Position Error.
003-981 RAP Staple Size Error.
003-982 RAP IITsc HDD Access Error.
005-121 RAP DADF Feed Sensor ON Jam.
005-122 RAP DADF Simplex/Side 1 Pre Reg Sensor ON Jam.
005-123 RAP DADF Simplex/Side 1 Reg Sensor ON Jam.
005-124 RAP DADF Lead Reg Sensor ON Jam.
005-125 RAP DADF Reg Sensor OFF Jam.
005-126 RAP DADF Out Sensor ON Jam.
005-127 RAP DADF Out Sensor OFF Jam.
005-128 RAP DADF Exit Sensor 1 ON Jam (Simplex Mode).
005-129 RAP DADF Exit Sensor 1 OFF Jam (Simplex Mode).
005-130 RAP DADF Invert Sensor ON Jam (Duplex Mode).
005-131 RAP DADF Invert Sensor On Jam (Inverting).
005-132 RAP DADF Invert SNR on Jam 2.
005-133 RAP DADF Invert Sensor OFF Jam.
005-134 RAP DADF Invert SNR off Jam (Inv).
005-135 RAP DADF Pre Reg Sensor ON Jam (Invert).
005-136 RAP DADF Reg Sensor ON Jam (Invert).
005-137 RAP DADF Exit Sensor 2 ON Jam.
005-138 RAP DADF Exit Sensor 1 ON Jam.
005-139 RAP DADF Invert SNR off Jam.
05-141 RAP DADF Feed Sensor OFF Jam.
05-142 RAP DADF Exit Sensor 1 OFF Jam (Duplex Mode).
005-143 RAP DADF Exit Sensor 2 OFF Jam.
005-144 RAP DADF Too First Pre Reg Sensor ON Jam.
005-145 RAP DADF Reg Sensor Off Jam (Invert).
05-146 RAP DADF Pre Reg Sensor Off Jam.
05-147 RAP DADF Pre Reg Sensor Off Jam (Invert).
005-150 RAP DADF Feed Sensor OFF Jam (Perforated Original Mode).
005-151 RAP DADF Pre Reg Sensor OFF Jam (Perforated Original Mode).
005-152 RAP DADF Reg Sensor OFF Jam (Perforated Original Mode).
005-153 RAP DADF Reg Sensor OFF Jam (Perforated Original Mode).
005-154 RAP DADF Out Sensor OFF Jam (Perforated Original Mode).
005-155 RAP DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Simplex).
05-156 RAP DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Duplex).
05-157 RAP DADF Invert Sensor OFF Jam (Perforated Original Mode).
005-158 RAP DADF Exit Sensor 2 OFF Jam (Perforated Original Mode).
005-160 RAP DADF Tray Lift Up Fail (Document Set) (Within Job).
005-190 RAP DADF Feed Motor Logic Jam.
005-194 RAP Size Mismatch Jam on Slow Scan Mix Size.
005-195 RAP Size Mismatch Jam on No Mix Size.
005-196 RAP Size Mismatch Jam on No Mix Size.
005-197 RAP Prohibit Combine Size Jam.
005-198 RAP Too Short Size Jam.
005-199 RAP Too Long Size Jam.
005-275 RAP DADF RAM Fail.
005-280 RAP DADF EEPROM Fail.
05-282 RAP DADF Tray Lift Up Fail (No Document).
05-283 RAP DADF Stack Height Sensor Logic Fail.
005-284 RAP DADF APS Sensor Logic Fail.
005-285 RAP DADF Nudger Lift Up Fail.
005-286 RAP DADF Feed Out Sensor Fail.
005-303 RAP DADF Tray Interlock is open.
005-304 RAP Platen Interlock Open.
005-305 RAP DADF Feeder Cover Interlock Open (Run).
005-306 RAP DADF Tray Interlock Open (Run).
005-308 RAP The DADF L/H Cover Interlock is open.
005-309 RAP DADF L/H Cover Interlock Open (Run).
005-906 RAP DADF Feed Sensor Static Jam.
005-907 RAP DADF Pre Reg Sensor Static Jam.
005-908 RAP DADF Reg Sensor Static Jam.
005-909 RAP DADF Lead Reg Sensor Static Jam..
005-910 RAP DADF Out Sensor Static Jam.
005-911 RAP DADF Exit Sensor 1 Static Jam.
005-912 RAP DADF Exit Sensor 2 Static Jam.
005-913 RAP DADF Invert Sensor Static Jam.
005-914 RAP DADF No. 1/2/3 APS Sensor Static Jam.
005-915 RAP DADF No. 1 APS Sensor Static Jam.
005-916 RAP DADF No. 2 APS Sensor Static Jam.
005-917 RAP DADF No. 3 APS Sensor Static Jam.
005-918 RAP DADF Invert Sensor 2 Static Jam.
005-919 RAP DADF Tray Lift Up Fail (Document Set).
005-940 RAP DADF No Original Fail.
005-941 RAP DADF Not Enough Document.
005-942 RAP DADF Tray Stack Over Fail.
010-311 RAP Fuser Heat Roll STS-1 Disconnection Fail. It was detected that fuser heat roll STS-1 disconnected.
010-319 RAP Fuser NC Sensor Differential Amp Fail.
010-320 RAP Heat Roll Over Heat Fail.
10-321 RAP Fuser Nip Fail.
10-322 RAP Fuser NC Center Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).
10-323 RAP Fuser Rear Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).
10-324 RAP Fuser NVM Fail.
010-326 RAP Wait Heat Roll Fuser On Time Fail.
010-327 RAP Standby Heat Roll Fuser On Time Fail.
010-330 RAP Fuser Motor Fail.
010-420 RAP Fuser Assembly Life Near End.
010-421 RAP Fuser Assembly Life End.
012-112 RAP Finisher Interface Entrance Sensor ON.
012-113 RAP Booklet In Sensor ON Jam.
12-114 RAP Booklet In Sensor OFF Jam.
12-115 RAP Booklet Folder Roll Exit Sensor ON Jam.
012-125 RAP Gate Sensor ON JAM: Finisher.
012-132 RAP Finisher Transport Entrance Sensor ON Jam (Long).
012-142 RAP Buffer Path Sensor ON Jam A.
012-151 RAP Compile Exit Sensor OFF Jam.
012-152 RAP Compile Exit Sensor ON Jam A.
012-161 RAP Set Eject Jam.
012-162 RAP Finisher Interface EXIT. Sensor ON Jam.
012-171 RAP Top Tray Exit Sensor ON Jam A.
012-172 RAP Top Tray Exit Sensor OFF Jam A.
012-180 RAP Booklet Folder Roll Exit Sensor OFF Jam.
012-211 RAP Stacker Tray Fail.
012-212 RAP Stacker Tray Upper Limit Fail.
012-213 RAP Stacker Tray Lower Limit Fail.
012-221 RAP Tamper Home Sensor ON Fail.
012-223 RAP Tamper Home Sensor OFF Fail.
012-224 RAP Rear Tamper Home Sensor OFF Fail.
012-225 RAP Booklet Tamper F Home Sensor ON Fail.
012-226 RAP Booklet Tamper F Home Sensor OFF Fail.
012-227 RAP Booklet End Guide Home Sensor OFF Fail.
012-228 RAP Booklet End Guide Home Sensor ON Fail.
012-229 RAP Booklet Tamper R Home Sensor ON Fail.
012-230 RAP Booklet Tamper R Home Sensor OFF Fail.
012-243 RAP Booklet Knife Home Sensor ON Fail.
12-246 RAP Booklet Stapler Fail.
12-247 RAP Side Regi Sensor OFF Fail.
012-260 RAP Eject Clamp Up Sensor ON Fail.
012-261 RAP Booklet Knife Folding SNR Fail.
012-263 RAP Finisher Rear Tamper Home Sensor ON.
012-264 RAP Booklet Drawer Broken Fail.
012-265 RAP Booklet Knife Home Sensor OFF Fail.
012-266 RAP Booklet Compiler No Paper Sensor Fail.
012-270 RAP Top Offset Home Sensor ON Fail: Finisher.
012-271 RAP Top Offset Home Sensor OFF Fail: Finisher.
012-282 RAP Eject Clamp Up Sensor OFF Fail.
012-283 RAP Finisher Set Clamp Home Sensor ON Fail.
012-284 RAP Finisher Set Clamp Home Sensor OFF Fail.
012-291 RAP Stapler Fail.
012-295 RAP Finisher Stapler Move Sensor On Fail.
012-296 RAP Finisher Stapler Move Sensor OFF Fail.
012-300 RAP Finisher Eject Cover Open (Compiler Cover).
012-302 RAP Finisher Front Door Interlock Open.
012-307 RAP Booklet Drawer Set Fail.
012-320 RAP Punch Home Sensor ON Fail.
12-321 RAP Punch Home Sensor OFF Fail.
12-322 RAP Puncher Move Home Sensor OFF Fail.
012-323 RAP Puncher Move Home Sensor On Fail.
012-325 RAP Side Regi Home Sensor On Fail.
012-330 RAP Decurler Cam Home Sensor OFF Fail.
012-332 RAP Decurler Cam Home Sensor ON Fail.
012-334 RAP Download Mode Fail.
012-335 RAP Booklet Sub CPU Communication Fail.
012-900 RAP Buffer Path Sensor Static Jam.
012-901 RAP Finisher Paper Remains at H-Transport Entrance.
012-902 RAP Finisher Paper Remains H-Transport Exit.
012-903 RAP Compile Exit Sensor Static Jam.
012-905 RAP Compile Tray No Paper Sensor Static Jam.
012-907 RAP Top Tray Exit Sensor Static Jam.
012-920 RAP Gate Sensor static JAM (to Top Tray) A: Finisher.
012-932 RAP Gate SNR static JAM (to Stacker Tray) A.
012-934 RAP Gate SNR static JAM (to Stacker Tray) C.
012-935 RAP Finisher Paper Remains at Transport Entrance Sensor.
012-936 RAP Paper Remain at Booklet In SNR A.
012-949 RAP Finisher Punch DustBox Miss Set.
013-902 RAP Booklet Compile No Paper Sensor Static Jam.
013-903 RAP Booklet Folder Roll Exit Sensor Static Jam.
16-210 RAP Software Option Fail (HDD Not Exist).
16-211 RAP Software Option Fail (System Memory Low Volume).
016-212 RAP SW Option Fail (Page Memory Low).
016-213 RAP SW Option Fail (Printer CARD Not Exist).
016-215 RAP SW Option Fail (JPEG Board Not Exist).
16-216 RAP SW Option Fail (Ext Memory Not Exist).
16-217 RAP SW Option Fail (Controller ROM not Printer kit).
16-218 RAP Because PS Kit is not installed, XDOD functions cannot be fulfilled.
16-219 RAP License is required (Printer Kit).
016-220 RAP S2X Unrecoverable Error.
016-221 RAP S2X Communication Error.
016-222 RAP S2X Self-Diag Error.
16-223 RAP SS2X SDRAM Error.
16-224 RAP S2X PCI Reg Error.
16-225 RAP S2X ROM CheckSum Error.
016-226 RAP S2X IIT Connection Error.
016-227 RAP S2X DDR Error.
16-228 RAP S2X Image Processing Error.
16-229 RAP SW Option Fail (FCW-UI Not Exist).
016-311 RAP The scanner was not detected.
16-315 RAP NIIT Interface Fail.
16-316 RAP Page Memory Not Detected.
016-317 RAP Page Memory Broken-Standard.
016-318 RAP Page Memory Broken-Option.
016-320 RAP A fatal error with doc conversion software was detected.
016-322 RAP JBA Account Full.
016-450 RAP SMB Host Name Duplicated.
016-454 RAP DNS Renewal Failure of Dynamic.
016-455 RAP SNTP Server Time Out.
016-456 RAP SNTP Time Asynchronous.
016-503 RAP SMTP Server Address Resolution Fail.
016-504 RAP POP Server Address Resolution Fail.
016-505 RAP POP Authentication Fail.
016-600 RAP KO Authentication Locked.
016-601 RAP Illegal Access Detection.
016-647 RAP With APS selected or with APS set up, there were no trays loaded with paper sizes for Auto Paper Selection.
016-648 RAP Job with Booklet selected was discontinued because it had a cover with an image, a divider, or a blank page.
016-701 RAP Out of ART EX Memory.
016-702 RAP Out of Page Buffer.
016-703 RAP Email to Invalid Box.
016-704 RAP Mailbox is Full.
016-705 RAP Secure Print Fail.
016-706 RAP Max. User Number Exceeded.
016-707 RAP Sample Print Fail.
016-708 RAP HD Full by Annotation/Watermark Image.
016-709 RAP ART EX Command Error.
016-710 RAP Delayed Print Fail.
016-711 RAP Tried to send data whose size is over the system data upper limit.
016-712 RAP Under PANTHER Capacity (I-Formatter).
016-713 RAP Security Box Password Error.
016-714 RAP Security Box is not Enabled.
016-716 RAP TIFF Data Overflow.
016-718 RAP Out of PCL6 Memory.
016-719 RAP Out of PCL Memory.
016-720 RAP PCL Command Error.
016-721 RAP Other Error.
016-722 RAP Job Cancel by Staple Position NG.
016-723 RAP Job Cancel by Punch Position NG.
016-724 RAP Complex Position Error of Staple and Punch.
016-726 RAP PDL Auto Switch Fail.
016-728 RAP Unsupported TIFF Data.
016-729 RAP TIFF Data Size too Big.
016-730 RAP Unsupported ART Command.
016-731 RAP Invalid TIFF Data.
016-732 RAP Form Not Registered.
016-733 RAP Destination Address Resolution Error.
016-734 RAP Simple Transmission report invocation error.
016-735 RAP Updating Job Template.
016-736 RAP Remote directory lock error. Lock directory creation failed.
016-737 RAP Remote lock directory remove error.
016-738 RAP PS Booklet Print Output Paper Size is illegal.
016-739 RAP Mismatch between PS Booklet Doc and Output Paper. 016-740 RAP PS Booklet Output Tray is incorrect.
016-746 RAP Unsupported PDF File.
016-748 RAP HD Full.
016-749 RAP JCL Syntax Error.
016-751 RAP PDF Error.
016-752 RAP PDF Short of Memory.
016-753 RAP PDF Password Mismatched.
016-754 RAP PDF LZW Not Installed.
016-755 RAP PDF Print Prohibited.
016-756 RAP Auditron-Prohibit Service.
016-757 RAP Auditron-Invalid User.
016-758 RAP Auditron-Disabled Function.
016-759 RAP Auditron-Reached Limit.
016-760 RAP PS Decompose Failure.
016-761 RAP FIFO Empty.
016-762 RAP Print LANG Not Installed.
016-764 RAP SMTP Server Connect Error.
016-765 RAP SMTP Server HD Full.
016-766 RAP SMTP Server File System Error.
016-767 RAP Invalid E-mail Address.
016-768 RAP Invalid Sender Address.
016-769 RAP SMTP Server Unsupported DSN.
016-771 RAP Scan Data Repository ERR.
016-772 RAP Scan Data Repository ERR.
016-773 RAP Invalid IP Address.
016-774 RAP HD Full-Compression Convert.
016-775 RAP HD Full-Image Convert.
016-776 RAP Image Convert ERR.
016-777 RAP HD Access ERR-Image Convert.
016-778 RAP HD Full-Scan Image Convert.
016-779 RAP Scan Image Conversion Error.
016-780 RAP HD Access ERR-Image Convert.
016-781 RAP Scan Server Connect ERR.
016-782 RAP Scan Server Login ERR.
016-783 RAP Invalid Server Path.
016-784 RAP Server Write ERR.
016-785 RAP Server HD Full.
016-786 RAP HD Full-Scan Write ERR.
016-787 RAP Invalid Server IP ADD.
016-788 RAP Retrieve to Browser Failed.
016-789 RAP HD Full-Job Memory.
016-791 RAP File Retrieve Fail.
016-792 RAP Specified Job Not Found.
016-793 RAP MF I/O HD Full.
016-794 RAP Media Reader: Media No Insert.
016-795 RAP Media Reader: Format Error.
016-796 RAP Document insert operation error.
016-797 RAP Media Reader: Image File Read Error.
016-798 RAP No Trust Marking Option.
016-799 RAP Print Instruction Fail.
RAP With Duplex Output selected, a size difference between side 1 and side 2 was detected.
RAP With Booklet selected, mixed-in-size/orientation pages with images were detected.
RAP After a duplexed page was deleted, a size difference between side 1 and side 2 was detected.
RAP After a document or divider was inserted, a size difference between side 1 and side 2 was detected.
RAP Documents were merged, including the cover with an image, or a document with a divider.
RAP A document unavailable for duplex print was inserted after a document available for Duplex was inserted.
RAP A document or a divider was inserted after the cover or divider page.
016-949 RAP The user inserted a documnet different in size/orientation from the page to be processed.
016-981 RAP A failure in access to HDD.
016-982 RAP HDD Access Error 2.
016-985 RAP Data Size Over Flow (Scan to Email).
024-340 RAP IOT-ESS Communication Failure 1.
24-341 RAP IOT-ESS Communication Failure 2.
24-342 RAP IOT-ESS Communication Failure 3.
24-343 RAP IOT-ESS Communication Failure 4.
24-345 RAP IOT-ESS Communication Failure 5.
24-346 RAP IOT-ESS Communication Failure 6.
24-347 RAP IOT-ESS Communication Failure 7.
24-348 RAP IOT-ESS Communication Failure 8.
24-349 RAP IOT-ESS Communication Failure 9.
24-350 RAP IOT-ESS Communication Failure 10.
24-351 RAP IOT-ESS Communication Failure 11.
24-352 RAP IOT-ESS Communication Failure 12.
24-353 RAP IOT-ESS Communication Failure 13.
24-354 RAP IOT-ESS Communication Failure 14.
24-355 RAP IOT-ESS Communication Failure 15.
24-356 RAP IOT-ESS Communication Failure 16.
24-357 RAP IOT-ESS Communication Failure 17.
24-358 RAP IOT-ESS Communication Failure 18.
24-359 RAP IOT-ESS Communication Failure 19.
024-360 RAP IOT-ESS Initialization Failure.
024-361 RAP Invalid IOT PaperSizeGroup Information.
024-362 RAP Page Sync Illegal Start.
24-363 RAP Page Sync Illegal Stop.
24-364 RAP DMA Transfer Failure.
24-365 RAP Overflow on the Loop Back Write.
024-366 RAP JBIG Library Other Failure.
024-367 RAP Decompress Other Failure.
024-368 RAP PCI Error.
24-370 RAP Marker Code Detect Failure.
24-371 RAP IOT-ESS Communication Failure 21.
24-372 RAP IOT-ESS Communication Failure 22.
24-373 RAP IOT-ESS Communication Failure 23.
024-374 RAP Regi Con PLL Parameter Failure.
024-375 RAP IOT-ESS Communication Failure 24.
024-600 RAP Billing master counter repair.
024-601 RAP Billing backup counter #1 repair.
024-602 RAP Billing backup counter #2 repair.
024-603 RAP SWKey master counter repair.
024-604 RAP SWKey backup counter #1 repair.
024-605 RAP SWKey backup counter #2 repair.
024-606 RAP Production Number/Serial Number Failure.
024-746 RAP Selected Paper Tray Parameter Mismatch.
024-747 RAP Print Instruction Failure.
RAP Tray 1 Size Mismatch.
RAP Tray 2 Size Mismatch.
RAP Tray 3 Size Mismatch.
RAP Tray 4 Size Mismatch.
RAP Tray 6 Size Mismatch.
RAP Tray 7 Size Mismatch.
024-917 RAP Stacker Tray Staple Set Over Count.
024-919 RAP Face UP Tray Close.
024-920 RAP Face Down Tray 1 Paper FULL.
024-922 RAP Face Down Tray 2 Paper FULL.
024-923 RAP Operation Yellow Toner Empty.
024-924 RAP Operation Magenta Toner Empty.
024-925 RAP Operation Cyan Toner Empty.
024-926 RAP Punch Dust Box Missing Set.
024-927 RAP Offset Catch Tray Full Stack.
024-930 RAP Stacker Tray Full (Small Size Full).
024-934 RAP Paper type mismatch.
024-935 RAP Tray 1 Paper Mismatch.
024-936 RAP Tray 2 Paper Mismatch.
024-937 RAP Tray 3 Paper Mismatch.
024-938 RAP OHP kind Mismatch at Tray 4 (Not White Frame OHP).
024-939 RAP Transparency type mismatch (No white border).
024-940 RAP Folder Tray Out of Place.
024-941 RAP Folder Tray Full Stack.
024-942 RAP Booklet Sheets Over Count.
024-943 RAP Booklet Low Staple.
024-945 RAP Booklet Full Stack.
024-946 RAP Tray 1 Not In Position.
024-947 RAP Tray 2 Not In Position.
024-948 RAP Tray 3 Not In Position.
024-949 RAP Tray 4 Not In Position.
024-950 RAP Tray 1 No Paper.
024-951 RAP Tray 2 No Paper.
024-952 RAP Tray 3 No Paper.
024-953 RAP Tray 4 No Paper.
024-954 RAP MSI No Paper.
024-955 RAP Tray 6 No Paper.
024-956 RAP Tray 7 No Paper.
024-957 RAP Interposer No Paper.
024-958 RAP MSI Size Mismatch.
024-959 RAP Tray 1 Paper Size Mismatch.
024-960 RAP Tray 2 Paper Size Mismatch.
024-961 RAP Tray 3 Paper Size Mismatch.
024-962 RAP Tray 4 Paper Size Mismatch.
024-965 RAP ATS/APS No Paper.
024-966 RAP ATS/APS No Destination Error.
024-967 RAP Different Width Mix Paper Detect (Staple Job).
024-968 RAP Stapler/Punch Batting.
024-969 RAP Different Width Mix Punch.
024-970 RAP Tray 6 Not In Position.
024-971 RAP Tray 7 Not In Position.
024-972 RAP Tray 6 Paper Size Mismatch.
024-973 RAP Tray 7 Paper Size Mismatch.
024-974 RAP Interposer Tray Size Mismatch.
024-975 RAP Booklet Sheets Over Count (Not Field Attachment).
024-976 RAP Finisher Staple Status incorrect.
024-977 RAP Stapler Feed Ready Failure.
024-978 RAP Booklet Stapler incorrect.
024-979 RAP Stapler Near Empty.
024-980 RAP Finisher Stacker Tray Full.
024-981 RAP Finisher Top Tray Full.
024-982 RAP Stacker Lower Safety Warning.
024-983 RAP Booklet Tray Full.
024-984 RAP Booklet Low Staple F.
024-985 RAP SMH Stop Check.
024-987 RAP Envelope Folder Tray Full.
024-988 RAP Envelope Folder Tray Set Failure.
024-989 RAP Booklet Low Staple R.
024-990 RAP Punch Dust Full.
025-596 RAP Diag HDD Failure 1.
025-597 RAP Diag HDD Failure 2.
027-452 RAP Duplicate IP address.
027-500 RAP SMTP Server Address Resolution Failure.
027-501 RAP POP Server Address Resolution Failure.
027-502 RAP POP Authentication Failure.
027-700 RAP Media Failure.
027-701 RAP Media Not Found.
027-702 RAP Media Data Not Found / Not Supported. 027-703 RAP Media Reader Failure / Disconnected.
027-706 RAP Certificate not found. 027-707 RAP Certificate expired.
027-708 RAP Certificate untrusted. 027-709 RAP Certificate revoked.
027-710 RAP S/MIME mail was disabled.
027-711 RAP S/MIME mail sender certificate not found. 027-712 RAP S/MIME mail sender certificate not valid. 027-713 RAP S/MIME mail was altered.
027-714 RAP S/MIME mail sender impersonation. 027-715 RAP S/MIME mail certificate not supported. 027-716 RAP No-Signed mail receipt was rejected.
027-720 RAP Ext Srv. Host Not Found. A server specified for a remote application was not found, or DNS resolution was not possible.
027-721 RAP Ext Srv. Not Found.
027-722 RAP Ext Srv. Timeout Failure.
027-723 RAP Ext Srv. Authentication Failure. 027-724 RAP Ext Srv. Access Failure.
027-725 RAP Ext Srv. Operation Failure. 027-726 RAP Ext Srv. Unknown State.
027-727 RAP Ext Srv. Req Invalid Parameters. 027-728 RAP Ext Srv. Required File Exceeded.
027-737 RAP Template Server Read Error. 027-739 RAP Invalid Template Server Path. 027-740 RAP Template Server Login Error.
027-741 RAP Template Server Connect Failure. 027-742 RAP HD File System Full.
027-743 RAP Template Server Install Error. 027-744 RAP Template Server ADD Error.
027-745 RAP Template Server ADD Error.
027-746 RAP Job Template Pool Server Not Ready. 027-751 RAP Job Template Analysis Error.
027-752 RAP Must User un Inputting.
027-753 RAP Job Flow Service Request Disabled. 027-760 RAP XJT Command Failure.
027-770 RAP PDL Error.
027-771 RAP DFE Disk Full.
027-796 RAP Email Not Printed.
027-797 RAP Invalid Output Destination. 042-313 RAP Rear Cooling Fan Failure.
042-320 RAP Yellow Drum Motor Drive Failure. 042-321 RAP Magenta Drum Motor Drive Failure. 042-322 RAP Cyan Drum Motor Drive Failure.
042-323 RAP Black Drum Motor Drive Failure. 042-324 RAP IBT Drive Motor Failure.
42-325 RAP Main Motor Failure.
42-326 RAP Belt Home Position too long. 042-327 RAP Belt Position Failure.
042-328 RAP Belt Edge Sensor Failure. 042-330 RAP Fuser Exhaust Fan Failure. 042-331 RAP Blower Motor Fan Failure. 042-600 RAP Belt Walk Failure.
042-601 RAP Belt Edge Learn Failure. 042-602 RAP Belt Edge Check Failure.
042-603 RAP Suction Filter Life End Failure. 045-310 RAP Image Ready NG.
045-311 RAP Controller Comm Failure. 045-312 RAP Driver Connect Failure.
047-210 RAP OCT Offset Failure.
047-310 RAP MCU-Finisher Communication Failure. 061-310 RAP Clapper 1 Failure.
061-311 RAP Clapper 2 Failure.
061-313 RAP SOS Long Failure Magenta. 061-315 RAP SOS Long Failure Black.
061-317 RAP SOS Short Failure.
061-319 RAP SOS Short Failure Black. 061-320 RAP Polygon Motor Failure.
061-321 RAP ROS Motor Failure. 061-323 RAP No SOS Failure.
061-324 RAP No SOS Failure. 061-325 RAP No SOS Failure.
061-326 RAP ROS Connect Failure Yellow. 061-327 RAP ROS Connect Failure.
61-328 RAP ROS Connect Failure.
61-329 RAP ROS Connect Failure Black. 061-334 RAP ROS Y/M VDD Failure.
61-335 RAP ROS C/K VDD Failure.
61-336 RAP ROS Y/M VDD Down Failure.
61-337 RAP ROS C/K VDD Down Failure. 061-338 RAP SOS Stop Magenta Failure. 061-339 RAP SOS Stop Black Failure.
061-340 RAP ROS LD Failure Black. 061-341 RAP ROS LD Failure Yellow. 061-342 RAP ROS LD Failure Magenta. 061-343 RAP ROS LD Failure Cyan.
061-600 RAP ROS Data Failure Yellow. 061-601 RAP ROS Data Failure Magenta. 061-602 RAP ROS Data Failure Cyan.
061-603 RAP ROS Data Failure Black. 061-604 RAP LD Alarm Yellow.
061-605 RAP LD Alarm Magenta. 061-606 RAP LD Alarm Cyan.
061-607 RAP LD Alarm Black.
62-210 RAP IISS Hot Line Failure.
62-211 RAP IIT/IPS EEPROM Failure (IPS).
062-220 RAP IPS-EXT Connection Failure.
062-277 RAP IIT/IPS-DADF Communication Failure. 062-278 RAP IIT-Extension Communication Failure. 062-300 RAP Platen Interlock Open.
062-310 RAP IIT/IPS-ESS Communication Failure. 062-311 RAP IIT Software Logic Failure.
62-321 RAP IPS-YATA Connection Failure.
62-322 RAP EXT-YATA Connection Failure. 062-323 RAP YATA PWBA Failure.
062-345 RAP IIT/IPS EEPROM Failure (IIT).
062-355 RAP IPS Fan Failure. 062-356 RAP Lamp Fan Failure.
062-357 RAP CCD Fan Failure. An error signal was detected for the CCD fan.
062-360 RAP Carriage Position Failure. 062-362 RAP X Hard Failure.
062-371 RAP Lamp Failure.
062-380 RAP Platen AOC Failure. 062-386 RAP Platen AOC Failure.
062-389 RAP Carriage Over Run (Scan End). 062-392 RAP IT/IPS Memory Failure.
062-393 RAP IIT/IPS PWB Failure.
062-790 RAP X Detect Failure.
063-210 RAP Extension EEPROM Failure. 063-220 RAP IPS-EXT Psync Failure.
063-230 RAP EXT Image Parameter Failure. 063-240 RAP EXT Image Parameter Failure. 065-210 RAP Extension Page Memory Failure 1. 065-211 RAP CIS Shading FROM Failure
065-212 RAP CIS Shading Level Failure. 065-213 RAP CIS Output Level Failure.
065-215 RAP Extension Page Memory Failure 2. 065-216 RAP Extension Page Memory Failure 3. 065-219 RAP CIS Black White Level Failure.
065-220 RAP 1P DUP PWB-EXT Psync Failure.
071-101 RAP Feed Out Sensor 1 is not turned ON.
071-104 RAP Pre Registration Sensor ON Jam (Tray 1). 071-105 RAP Registration Sensor ON Jam (Tray 1).
071-210 RAP Tray 1 Lift Up Failure. 072-101 RAP Tray 2 Miss Feed Jam.
072-102 RAP The Tray 1 Feed Out Sensor does not turn ON. 072-104 RAP Pre-Registration Sensor ON Jam (Tray 2).
072-105 RAP Registration Sensor ON Jam (Tray 2). 072-210 RAP Tray 2 Lift Up Failure.
73-101 RAP Tray 3 Miss Feed Jam.
73-102 RAP Feed Out Sensor 1 ON Jam (Tray 3).
73-104 RAP Pre Registration Sensor ON Jam (Tray 3).
73-105 RAP Registration Sensor ON Jam (Tray 3). 073-210 RAP Tray 3 Lift Up Failure.
74-101 RAP Pre Feed Sensor 4 is not ON within the specified time after the start of feed from Tray 4.
74-102 RAP Feed Out Sensor 1 ON Jam (Tray 4).
74-103 RAP The Tray 4 Feed Out Sensor is not ON within the specified time for paper fed from Tray 4.
74-104 RAP Pre Registration Sensor ON Jam (Tray 4). 074-105 RAP Registration Sensor ON Jam (Tray 4).
074-210 RAP Tray 4 Lift Up Failure.
75-100 RAP Tray 5/Bypass Pre Feed Sensor is not ON within the specified time after the start of feed from Tray 5.
75-101 RAP Tray 5/Bypass Feed Out Sensor is not ON within the specified time for paper fed from Tray 5.
075-109 RAP Paper from Tray 5/Bypass does not turn ON Pre Regi Sensor within a specified time.
075-135 RAP Paper from Tray 5/Bypass does not turn ON Regi Sensor within a specified time.
75-210 RAP Tray 5/Bypass Lift Up Sensor does not turn ON within a specified time after Tray 5 begins to lift.
75-211 RAP Tray 5/Bypass Lift Down Sensor does not turn ON within a specified time after Tray 5 begins to lower.
77-102 RAP Paper from Tray 2 did not turn on the Transport Path Sensor 1 within the specified time.
77-103 RAP The Fuser Exit Sensor did not turn off within the specified time in straight exit mode.
77-106 RAP The Fuser Exit Sensor did not come on within the specified time after the Registration Motor.
77-107 RAP The Fuser Exit Sensor did not turn off within the specified time in invert exit mode.
077-109 RAP The IOT Exit Sensor did not come on at the specified time in non-invert mode.
077-111 RAP The IOT Exit Sensor did not come on within the specified time in invert exit mode.
077-113 RAP The IOT Exit Sensor did not turn off at the specified time in non-invert mode.
077-115 RAP The IOT Exit Sensor did not turn off within the specified time in invert exit mode.
077-118 RAP Paper from Duplex did not turn on the Pre Regi Sensor within the specified time.
077-120 RAP Post 2nd BTR Sensor On JAM.
077-123 RAP Duplex In Sensor does not turn ON a spec time after the start of invert.
77-129 RAP Paper from Duplex did not turn on the Regi Sensor within the specified time.
77-130 RAP Duplex Out Sensor does not turn ON witin a specified time after Duplex In Sensor turns ON.
77-300 RAP The Front Cover is open.
77-301 RAP The Left Hand Interlock is open.
77-302 RAP The Right Hand Cover Interlock is open. 077-303 RAP PH Drawer Interlock Open.
077-304 RAP The Tray 5/Bypass Cover Interlock is open. 077-312 RAP Feeder Communication Failure.
077-909 RAP One of the IOT sensors detected paper when power was turned on or when an interlock was closed.
077-967 RAP The specified paper type and the paper type being used are different.
077-968 RAP The type of paper in the tray was changed.
78-100 RAP Paper from Tray 6 does not turn ON Pre Regi Sensor within a specified time.
78-101 RAP The Tray 6 Feed Out sensor is not ON within the specified time for paper fed from Tray 6.
78-102 RAP Paper from Tray 6 does not turn ON the Regi Sensor within a specified time.
078-151 RAP The Tray 6 Feed Out Sensor did not come on within the specified time after the start of feed.
078-250 RAP HCF Tray #2 Lift Up Fail.
078-300 RAP The HCF transport interlock is open. 078-301 RAP HCF Side Out Interlock Open.
089-600 RAP Incorrect Fast Scan positioning for the reference color Cyan was detected during fine adjustment.
089-601 RAP The Inner MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-602 RAP The CENTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-603 RAP The OUTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-604 RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-605 RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-606 RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-607 RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns correctly during Magenta rough adjustment.
089-608 RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-609 RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-610 RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-611 RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-612 RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-613 RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-614 RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-615 RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-616 RAP RC Data OverFlow Failure.
089-617 RAP RC Data OverRange Failure.
91-311 RAP The voltage level of the CC cleaner position sensor did not change within the specified time.
91-312 RAP Charge (K) Preclean HVPS has failed.
91-313 RAP DRUM CRUM ASIC Communication Failure.
091-320 RAP Charge Corotron Wire is broken.
91-400 RAP The replacement date for Waste Toner Bottle (regular) is near.
91-401 RAP The black drum cartridge is near the end-of-life.
091-403 RAP The CC Assembly is near the end-of-life.
091-404 RAP The CC Assembly has reached the end-of-life.
091-411 RAP The yellow drum cartridge is near the end-of-life.
091-421 RAP The magenta drum cartridge is near the end-of-life.
091-431 RAP The cyan drum cartridge is near the end-of-life.
091-910 RAP The waste toner bottle is not present.
091-911 RAP The waste toner bottle is full.
091-913 RAP The black drum cartridge (K) has reached the end-of-life.
091-914 RAP Communication failure between the MCU and the black Drum CRUM.
091-915 RAP The MCU detected incorrect data in the black drum cartridge CRUM.
091-916 RAP The CRUM authentication registration data on the drum cartridge is incorrect.
091-917 RAP MCU cannot communicate with the CRUM in drum Y.
091-918 RAP Communication failure with the magenta Drum CRUM.
091-919 RAP Communication failure with the cyan Drum CRUM.
091-920 RAP The MCU detected incorrect data in the Yellow drum cartridge CRUM.
091-921 RAP Drum CRUM is disconnected.
091-922 RAP Wrong Data in magenta drum cartridge.
091-923 RAP Wrong data in cyan drum cartridge.
091-924 RAP The CRUM authentication registration data on the yellow drum cartridge is incorrect.
091-925 RAP Wrong data in yellow Magenta cartridge.
091-926 RAP The CRUM authentication registration data on the cyan drum cartridge is incorrect.
091-927 RAP Yellow Drum CRUM is disconnected.
091-928 RAP Magenta Drum CRUM is disconnected.
091-929 RAP Cyan Drum CRUM is disconnected.
091-932 RAP The yellow drum cartridge (Y) has reached the end-of-life.
091-933 RAP The magenta drum cartridge (M) has reached the end-of-life.
091-934 RAP The cyan drum cartridge (C) has reached the end-of-life.
092-649 RAP The MOB ADC Shutter remains open due to shutter failure.
092-650 RAP The MOB ADC Shutter remains closed due to shutter failure.
092-651 RAP The output read by ADC Sensor from the clean Photoreceptor surface is out of range.
092-652 RAP The measured ADC Patch density is light. (Over 75% of Vclean).
092-653 RAP ATC SNR-Yellow output signal failure.
092-654 RAP ATC SNR-Magenta output signal failure.
092-655 RAP ATC SNR-Cyan output signal failure.
092-656 RAP ATC SNR-black output signal failure.
RAP The amplitude of ATC Yellow Sensor output is out of range.
RAP The amplitude of ATC Magenta Sensor output is out of range.
RAP The amplitude of ATC Cyan Sensor output is out of range.
RAP The amplitude of ATC Black Sensor output is out of range.
RAP The temperature output of the environment sensor is out of range.
RAP The humidity output of the environment sensor is out of range.
RAP The two levels of ADC Patch density created in Mini-Setup are reversed.
093-300 RAP Marking Drawer Interlock Open.
93-313 RAP The Low Toner Sensor failed to detect any toner after the Toner Cartridge Motor was energized.
93-314 RAP Yellow Dispense failure. 093-315 RAP Magenta Dispense failure.
093-316 RAP Cyan Dispense failure.
093-317 RAP Black Dispense failure.
093-320 RAP There was a problem with the developer motor rotation.
093-421 RAP The Black Toner Cartridge (K1) is empty and the Black Toner Cartridge (K2) is near empty.
093-422 RAP The Black Toner Cartridge (K2) is empty and the Black Toner Cartridge (K1) is near empty.
093-423 RAP Yellow toner is near empty.
093-424 RAP Magenta toner is near empty.
093-425 RAP Cyan toner empty.
093-600 RAP Yellow Dispense near failure.
093-601 RAP Magenta Dispense near failure.
093-602 RAP Cyan Dispense near failure.
093-603 RAP Black Dispense near failure.
093-912 RAP The Black Dispense Motor rotation timed out indicating that the Black Cartridge and Reserve Tank are empty.
093-918 RAP A communication failure with Black Toner Cartridge CRUM K2.
RAP A communication failure with Black Toner Cartridge CRUM K1.
RAP The data written to the toner CRUM K1 did not agree with the data read.
RAP Toner Cartridge CRUM K1 Authentication Data is different.
RAP A communication failure with Yellow Toner Cartridge CRUM Y.
RAP A communication failure with Magenta Toner Cartridge CRUM M.
RAP A communication failure with Cyan Toner Cartridge CRUM C.
093-932 RAP Cartridge Exchange Time Over.
093-934 RAP The data written to the toner CRUM M did not agree with the data read.
093-935 RAP The data written to the toner CRUM C did not agree with the data read.
093-936 RAP The data written to the toner CRUM K2 did not agree with the data read.
093-937 RAP Toner Cartridge CRUM Y Authentication Data is different.
093-938 RAP Toner Cartridge CRUM M Authentication Data is different.
093-939 RAP Toner Cartridge CRUM C Authentication Data is different.
093-940 RAP Toner Cartridge CRUM K2 Authentication Data is different.
94-320 RAP Retraction was not detected within the specified time after retraction of the 1st BTR started.
94-321 RAP First BTR Contact Failure.
094-322 RAP Second BTR Retract Failure.
094-323 RAP Contact was not detected within the specified time after contact with the 2nd BTR started.
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ABOUT USA Copier Lease
USA Copier Lease is an exclusive Xerox dealer with clients across the United States. We can service and support your Xerox devices anywhere in the United States with a guaranteed same day / next day on-site service guarantee.
In addition, to learn more about how USA Copier Lease can help your organization evaluate existing copier leases or provide a quote for new copier, call (800) 893 1183 or send an email to online@usamagnum.com
Современные копировальные аппараты Xerox отличаются качество, надежностью и «быстрым» стартом. Также у них существует множество особенностей, которые отличают их от принтеров других производителей. Например, используется тефлоновый вал, а не термопленка.
Однако избегать различных поломок и ошибок пока не удается ни одному устройству. К самым частым неисправностям у принтеров Xerox относятся: залипание или повреждение датчика бумаги, повреждение роликов подачи, часто требуется перепрошивка программного обеспечения.
Если у вас возникнут вопросы насчет того, как исправить код ошибки копировального аппарата Xerox, то вы можете обратиться к специалистам нашего сервисного центра.
Основные коды ошибок копировальных аппаратов Xerox и способы их устранения:
- Коды ошибок Xerox 1012, 1012(RE)
- Коды ошибок Xerox 1020
- Коды ошибок Xerox 1025
- Коды ошибок Xerox 1035
- Коды ошибок Xerox 1038
- Коды ошибок Xerox 2830
- Коды ошибок Xerox 5011, 5012, 5014
- Коды ошибок Xerox 5016, 5017, 5316, 5317
- Коды ошибок Xerox 5018, 5028
- Коды ошибок Xerox 5312, 5313, 5314
- Коды ошибок Xerox 5318, 5320, 5322
- Коды ошибок Xerox 5328
- Коды ошибок Xerox 5330
- Коды ошибок Xerox 5340, 5343
- Коды ошибок Xerox 5345
- Коды ошибок Xerox 5350, 5352
- Коды ошибок Xerox 5355
- Коды ошибок Xerox 5622
- Коды ошибок Xerox XC520, 540, 560, 580
Xerox 1012, 1012(RE)
| Код ошибки | Описание |
|---|---|
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
Xerox 1020
| Код ошибки | Описание |
|---|---|
| LL | Probable bad heater lamp |
Xerox 1025
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 1035
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 1038
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 2830
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| E5 | Clam shell open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 5011, 5012, 5014
| Код ошибки | Описание |
|---|---|
| C8 | Bypass jam/no paper |
| C9 | Bypass jam |
| E1 | Jam |
| E3 | Fuser jam |
| E5 | Clamshell open |
| E6 | PF section cover open |
| J1 | Toner cartridge amost empty |
| J3 | Copy cart (drum unit) missing/not seated right |
| J7 | Copy cartridge has run 18,000 copies |
| J8 | Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew |
| L6 | Key counter |
| L8 | Exposure glass too hot |
| U1 | Drive problem |
| U2 | Scan problem |
| U3 | Lens or mirror drive problem |
| U4 | Fuser problem. Heat lamp, thermoswitch, SSR, thermistor |
| U6 | Battery on main board |
| U8 | Exposure lamp or exposure lamp circuit |
Xerox 5016, 5017, 5316, 5317
| Code | Description |
|---|---|
| A1-1 | Document feeder feed jam |
| A1-2 | Document feeder belt jam |
| A2-1 | Document feeder exit jam |
| A2-2 | Duplex jam |
| A3 | DAD interlock |
| A5 | Duplex and DAD right side interlock |
| A6 | Copier jams after |
| A9 | Document feed belt drive motor |
| C1-3 | Top cassette misfeed |
| C2-3 | Middle cassette misfeed |
| C3-3 | Bottom cassette misfeed |
| C9-3 | Bypass misfeed |
| E1-11 to E1-14 | Paper jam in machine. Did not reach exit switch soon enough |
| E1-6 | Paper path jam |
| E3-31 to E3-34 | Exit switch jam |
| E3-6 | Fuser jam |
| E5 | Front door interlock |
| E6 | Right side interlock or TTM interlock |
| F1 | Sorter jam |
| F5 | Sorter interlock |
| F8 | Sorter board to copier main board communication problem |
| F9 | Sorter bins |
Xerox 5018, 5028
| Code | Description |
|---|---|
| A1 | Document is ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6, A7 | ADF jams |
| A9 | ADF jams |
| C1 — C4 | Feed jam |
| C5-1 to C5-4 | Jams in various areas |
| C5-2 | Jams in various areas |
| C5-3 | Jams in various areas |
| C5-4 | Duplex jam |
| E0 | Machine has reset |
| E1 | Jam |
| E1-E0 | Registration jam |
| E1-E5 | Clamshell interlock |
| E1-E6 | Right side interlock |
| E1-E7 | Two tray interlock |
| E1-E8 | Sorter interlock |
| E1-E9 | Copy cartridge interlock |
| E2 | Reset signal happened |
| E3 | Jam |
| E4 | Exit jam |
| E4-10 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock. Duplex interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E7 | Duplex interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-0 | Replace copy cartridge |
| L2 | 2000 copies left on copy cartridge |
| L3 | ADF to machine communication problem |
| L4 (flashing) | 1000 copies left on fuser web |
| rr | Bad EPROM on main board |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U3-00 | Cam drive problem |
| U3-01 | Cam movement slow |
| U3-04 | Main board to duplex communication |
| U3-09 | Cam problem |
| U3-12 | Jogger problem |
| U3-19 | Cam problem |
| U3-21 | Cam problem |
| U3-23 | Cam problem |
| U3-29 | Cam problem |
| U3-32 | Cam problem |
| U3-34 | Cam problem |
| U3-39 | Cam problem |
| U3-43 | Cam problem |
| U3-45 | Cam problem |
| U3-49 | Cam problem |
| U3-54 | Cam problem |
| U3-56 | Cam problem |
| U3-59 | Cam problem |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm up |
Xerox 5312, 5313, 5314
| Код ошибки | Описание |
|---|---|
| C1 | Upper paper feed problem. Did not reach feed sensor |
| C2 | Lower paper feed problem. Did not reach feed sensor |
| E1 | Exit jam. Paper did not reach exit sensor |
| E3 | Exit jam. Paper still on exit sensor |
| J1 | Add toner |
| J3 | Copy cartridge (drum unit) not installed |
| J7 | Copy cartridge (drum unit) must be replaced |
| J8 | Copy cartridge (drum unit) problem |
| L6 | Problem with an accessory. Installed but not initialized |
| U1 | Drive problem. Main motor, gear etc. |
| U2 | Scan problem |
| U3 | Main board dip switches wrong. Lens drive problem |
| U4 | Fuser problem. Heat lamp, thermal switch, overheat, thermistor. |
| U6 | EPROM error |
| U8 | Auto exposure sensor. No exposure lamp or weak lamp |
Xerox 5318, 5320, 5322
| Code | Description |
|---|---|
| A1-11 | Original ready switch |
| A1-12 | Feed sensor |
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A1-21 | Original ready switch and document registration sensor or both the document feed sensor and document registration sensor |
| A1-22 | ADF registration sensor |
| A1-23 | Original did not reach ADF registration sensor quickly enough |
| A1-24 | ADF sensor stuck down too long |
| A1-25 | ADF sensor actuated at the wrong time during single sheet feed |
| A1-26 | ADF sensor not actuated quickly enough in sheet feed mode |
| A1-31 | In reverse, ADF sensor is not actuated soon enough |
| A1-32 | In reverse, ADF sensor is actuated too long |
| A2 | ADF exit problems |
| A2-1 | Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated |
| A2-2 | ADF exit switch |
| A2-3 | ADF exit switch is not actuated on time |
| A3 | Irregular size documents |
| A3-1 | Wrong size original sensed in 1:1 mode |
| A3-2 | Wrong size original sensed in the 2:1 mode |
| A5 | ADF interlock |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A6-1 | Reset original |
| A6-2 | Reset sheet feeder |
| A7 | Document cover interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C1-2 | Paper feed problem in tray 1 |
| C1-3 | Paper does not reach registration |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C3-1 | Paper feed problem from tray 3 |
| C3-2 | Paper feed problem from tray 3 |
| C3-3 | Paper feed problem from tray 1 |
| C6-1 | Duplex paper feed problem |
| C6-2 | Duplex and/or tray 1 paper feed problem |
| C6-3 | Paper feed problem from tray 1 |
| C7-1 | Paper feed problem from HCF |
| C7-2 | Paper feed problem from HCF on tray 1 |
| C7-3 | Paper feed problem from tray 1 |
| C8 | Paper stays in tray or duplex or HCF |
| C8-1 | Paper on tray 1 feed sensor |
| C8-2 | Paper on tray 2 feed sensor |
| C8-3 | Paper on tray 3 feed sensor |
| C8-4 | Paper on HCF feed sensor |
| C8-5 | Paper in duplex section |
| C9 | Bypass feed problem |
| C9-3 | Paper from bypass did not reach registration sensor quickly enough |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-30 to E3-35 | Exit switch actuated too long |
| E3-6 | Exit jam |
| E3-6 | Paper on exit switch |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-10 to E4-45 | Paper did not reach inverter switch soon enough |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Paper on inverter switch |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2 | Duplex inverter interlock |
| E7-3 | Duplex interlock |
| E8-10 to E8-15 | Paper on duplex feed sensor is not actuated soon enough |
| E8-6 | Paper in duplex |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Paper did not reach sorter |
| F1-2 | Paper stayed on sorter feed sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| H2-1 | Communication problem between main board and duplex board |
| H2-2 | Side guard sensor problem |
| H3-1 | Communication problem between main board and HCF |
| H3-2 | Upper limit sensor problem on HCF |
| H6-1 | ADF size sensor |
| H6-2 | ADF nudgeer sensor |
| H6-3 | Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner |
| J1 | Black toner is empty, but 100 copies have been run without changing toner |
| J3 | Replace copy cartridge |
| J3 | No copy cartridge (drum unit) |
| J7 | Copy cartrige must be replaced |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM must be changed |
| L6 | Auditron or other counter problem |
| L6 | Key counter not installed |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 | Scan home problem |
| U2-1 to U2-4 | Scan home sensor |
| U2-2 | Scan home problem or optics problem |
| U2-3, U2-4 | Scan home problem |
| U3-1 | Lens sensor problem |
| U4-1 | Fuser thermistor open |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 | Exposure lamp problem |
| U8-2 | Communication problem main board and exposure board |
| U8-3 | Exposure lamp or exposure lamp board problem |
| U8-4 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5328
| Code | Description |
|---|---|
| A1 | Document in ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6 | ADF registration jam |
| A7 | ADF interlock |
| A9 | Tray 1 jam |
| C1 | Tray 2 jam |
| C2 | Tray 3 jam |
| C3 | Bypass feed jams |
| C4 | Machine has reset |
| E1 | Jam |
| E1-5 | Clamshell interlock |
| E1-6 | Right side interlock |
| E1-7 | Two tray interlock, or duplex interlock |
| E1-8 | Sorter interlock |
| E1-9 | Copy cartridge interlock |
| E1 or E1-0 | Registration jam |
| E2 | Reset signal happened |
| E3 | Jam in transfer area |
| E4 | Exit jam |
| E4-0 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| F5 | Sorter interlock |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-1, J2-2 | Replace copy cartridge |
| J5, J6 | ADF to machine communications problem |
| L2 | 2000 copies left on cartridge |
| L3 | ADF to machine communications problem |
| L4 | (flashing) 1000 copier left on fuser web |
| L6 | Auditron or other counter problem |
| LL | Main board. Try simulation 1.1 to initialize |
| rc | Wrong operation panel installed |
| rr | Bad EPROM on main board. Try 1.1 |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U2-2 | Scan home or scan encoder |
| U2-4 | Scan home or scan dual page sensor |
| U2-7 | Scan home |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web. |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm-up |
Xerox 5330
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF. |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5340, 5343
| Code | Description |
|---|---|
| 00-009; 030 to 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 03-336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341, 03-347 | Communications problems between IOT and sorter |
| 03-350, 03-354 | Communications problem with LLM and user interface |
| 03-363, 03-364 | Communications problem between LLM & optics |
| 03-370, 03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416, 03-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443, 03-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100, 05-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300, 06-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344, 06-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360, 07-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100, 08-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115, 08-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310, 08-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100, 11-116 | Sorter jam |
| 11-150, 11-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A, B, C, D, E, F, G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A, B, C, D, E | Sorter auto stapler bin |
| 11-370, 371, 372A, 373A, 373B, 374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A, 385B, 390A,B,C,D,E, 396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5345
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | RDH interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox 5350, 5352
| Code | Description |
|---|---|
| 00-009, 030, 031, 032, 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341-347 | Communications problems between IOT and sorter |
| 03-350-354 | Communications problem with LLM and user interface |
| 03-363, 364 | Communications problem between LLM & optics |
| 03-370-03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100-116 | Sorter jam |
| 11-150-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A,B,C,D,E,F,G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A,B,C,D,E | Sorter auto stapler bin |
| 11-370,371,372A,373A,373B,374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A,385B,390A,B,C,D,E,396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5355
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | rdh interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox XC520, 540, 560, 580
| Код ошибки | Описание |
|---|---|
| H2 | Fuser thermistor |
| H3 | Fuser temperature too high. Must be reset in diagnostics |
| H4 | Fuser temperature too low. Must be reset in diagnostics |
| L3 | Scan problem |
| L4 | Min motor drive problem |
| L8 | Exposure lamp not lightning or not enough light reaching auto exposure sensor |
| P | Paper did not feed |
Xerox 5622
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3, U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Article Id: 1101335
|
Published: 08/13/2019
Product support for
- Xerox 4590™ Copier
- Xerox 4590™ Copier/Printer
- 4110 Family
- Xerox 4110 Copier
- Xerox 4110 Enterprise Printing System
- Xerox 4110 Copier/Printer
- Xerox 4590 Enterprise Printing System
- 4595 Copier/Printer with FreeFlow™ Print Server
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07-06-2015
#1
Trusted Tech
50+ Posts
- Rep Power
- 27
Docucolor 250 showing error code 091-320
Hello everyone! My Docu 250 is displaying error code 091-320. Does anyone have the nvm code needed to reset the error? Thanks in advance….
-
07-06-2015
#2
Re: Docucolor 250 showing error code 091-320
There is no NVM to reset. 091-320= charge scorotron wire is broken. Replace the charge scorotron on the black drum cartridge or replace the black drum cartridge (comes with a new charge scorotron)
-
07-06-2015
#3
Trusted Tech
50+ Posts
- Rep Power
- 27
Re: Docucolor 250 showing error code 091-320
Originally Posted by Exok
There is no NVM to reset. 091-320= charge scorotron wire is broken. Replace the charge scorotron on the black drum cartridge or replace the black drum cartridge (comes with a new charge scorotron)
Hi Exok! I have replaced the scorotron and after that also replaced the drum unit, but the error does not go away.
-
07-06-2015
#4
Trusted Tech
50+ Posts
- Rep Power
- 27
Re: Docucolor 250 showing error code 091-320
Originally Posted by alex4alltimes
Hi Exok! I have replaced the scorotron and after that also replaced the drum unit, but the error does not go away.
Another thing I forgot to say. This thing had happened earlier also but the fault went away on its own.
-
07-06-2015
#5
Re: Docucolor 250 showing error code 091-320
Originally Posted by alex4alltimes
Another thing I forgot to say. This thing had happened earlier also but the fault went away on its own.
Problems on AC Power Supply 24 v line.
Bad — cold solder joints. Also 24 volts is the power for developer HVPS’s and Charge HVPS so check they also for cold solder.
-
07-06-2015
#6
Trusted Tech
50+ Posts
- Rep Power
- 27
Re: Docucolor 250 showing error code 091-320
Originally Posted by adriansto
Problems on AC Power Supply 24 v line.
Bad — cold solder joints. Also 24 volts is the power for developer HVPS’s and Charge HVPS so check they also for cold solder.Thanks for your reply Adrian! I will look into it.
-
07-06-2015
#7
Re: Docucolor 250 showing error code 091-320
Remove the drum / dv unit tray and inspect the contacts on the back inside frame that make contact with the black drum unit. You probably have a damaged / missing spring contact or the housing around the spring might be broken.
-
07-07-2015
#8
Trusted Tech
50+ Posts
- Rep Power
- 27
Re: Docucolor 250 showing error code 091-320
Originally Posted by Exok
Remove the drum / dv unit tray and inspect the contacts on the back inside frame that make contact with the black drum unit. You probably have a damaged / missing spring contact or the housing around the spring might be broken.
Yes. That section was the problematic one. Actually the contact point in the scorotron had somehow receded inside. Had to pull it out with pliers. Voila! No error now! Thanks for your support guys!!! (y)
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Решение проблем
15-28
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Код
ошибки
Причина и способ исправления
оригиналов возникла ошибка связи.
Способ устранения: обратитесь в центр поддержки заказчиков.
062-790
Причина: сканируемый документ защищен от копирования.
Способ устранения: см. Руководство по безопасности и проверьте,
можно ли копировать документ.
065-210
Причина: в устройстве произошла ошибка.
Способ устранения: обратитесь в центр поддержки заказчиков.
071-210
Причина: сбой в работе лотка для бумаги 1.
Способ устранения: обратитесь в центр поддержки заказчиков. Можно
использовать другие лотки.
072-210
Причина: сбой в работе лотка для бумаги 2.
Способ устранения: обратитесь в центр поддержки заказчиков. Можно
использовать другие лотки.
073-210
Причина: сбой в работе лотка для бумаги 3.
Способ устранения: обратитесь в центр поддержки заказчиков. Можно
использовать другие лотки.
074-210
Причина: сбой в работе лотка для бумаги 4.
Способ устранения: обратитесь в центр поддержки заказчиков. Можно
использовать другие лотки.
075-210
Причина: сбой в работе лотка для бумаги 5 (обходного).
075-211
Способ устранения: выключите и снова включите устройство. Если
после использования рекомендованного способа устранения
неисправности ошибка лотка не исчезла, обратитесь в центр
поддержки заказчиков.
077-142
Причина: «Pretransfer sensor ON» (Предшествующий переходу датчик
ВКЛ.) указывает на застревание; это застревание может быть вызвано
каким-либо из следующих условий: ошибка предшествующего
переходу датчика, изношенный ролик фьюзера, инородный материал
(например, бумага) в устройстве или использование материалов,
неподдерживаемых устройством.
Способ устранения: удалите застрявшую бумагу.
078-213
Причина: сбой в работе лотка для бумаги 5 (обходного).
078-214
078-282
Способ устранения: выключите и снова включите устройство. Если
после использования рекомендованного способа устранения
неисправности ошибки лотка не исчезли, обратитесь в центр
поддержки заказчиков.
078-283
078-281
Проверьте бумагу, загруженную в лоток 5, а затем выключите и
включите питание принтера.
078-282
Выключите и включите принтер.
091-311
Причина: сбой в работе очистителя коротрона зарядки.
Способ устранения: выключите и снова включите устройство. Если
после использования рекомендованного способа устранения
неисправности ошибка не исчезла, обратитесь в центр поддержки
заказчиков.
091-320
Причина: сбой в работе коротрона зарядки.
Способ устранения: выключите и включите устройство.
116-701
Причина: не удалось произвести двустороннюю печать.
Способ устранения: напечатайте каждую сторону по отдельности.
Fault Code:
Description / Notes:
002-770
The Hard Drive (HDD)
is over capacity
003-xxx codes
Generally:
Communication Errors between boards in the machine
005-xxx codes
Generally: Document
Feeder problems
005-121 thru 005-158
Document Jams
005-194 thru 005-199
Document size mismatch
problems
005-275/280
Document Feeder
communication errors
005-281 thru 005-283
Document Tray lift
problems
005-284
Document APS (Automatic
Paper Sensors) failure (there are 3 sensors which detect various paper widths
on the Document Feeder)
005-285
Document Nudger up
failure
005-286
Document feed-out
sensor failure
005-303
Document Tray
Interlock is open
005-304
Document Platen
Interlock opened during a job
005-305
Document Top Cover
Interlock opened during a job
005-306
Document Tray
Interlock opened during a job
005-308/309
Document Left Cover is
open or opened during a job
005-906 thru 005-918
Document is still
detected in feeder after power-on or after closing one of the document door
interlocks
010-xxx codes
Generally: Fuser
faults
010-311
Open Fuser Thermistor
was detected (white connector)
010-319 *
Fuser Heat Control
problem *NOTE: This code must be cleared from Diagnostic Mode… details below.
010-320 **
Fuser Overheat
problem… (can be reported by any of the 3 thermistors in the fuser) ** NOTE:
This code must be cleared from Diagnostic Mode… details below.
010-322 thru 010-323
Fuser Thermistor open
circuit detected (NCCenter Sensor or Rear Thermistor)
010-324***
Fuser NVM (Memory)
failure *** NOTE: This code must be cleared from Diagnostic Mode… details below.
010-326 thru 010-327
Fuser Heat Control
problems
010-330
Fuser Motor failure
010-420
Fuser Module nearing
end of life… NOTE: Read below for fuser count reset info.
010-421
Fuser Module «End
of Life»… NOTE: If the fuser is still good, you can replace the Fuser
Reset Fuse (on top of the fuser) and possibly the Fuser Heat Roll to keep it
running.
012-xxx codes
Generally: Finisher
problems
013-xxx codes
Generally: Finisher /
Booklet Maker problems
016-xxx codes
Generally: Options or
Software failures
016-311
Scanner not detected
024-340 thru 024-747
ESS (Network
Controller) problems
024-910 thru 024-917
Paper size Sensing
problems (in one of the paper drawers)
024-919
Face Up Tray interlock
open
024-920/922
Face Down Tray 1 full
/ Face Down Tray 2 full
024-923/924/ 925
Toner Cartridge Empty
— Y / M / C
024-927/930
OCT (Offset Catch
Tray) full / Stacker Tray full
024-934 thru 024-939
Paper type mismatch
errors
024-946/947/ 948/949
Tray not in position
(T1/2/3/4)
024-950/951/
952/953/954/ 955/956
No Paper in tray
(T1/2/3/4/5/6/7)
042-313
Rear Fuser Cooling Fan
failure
042-320/321/ 322/323
Drum Motor failures —
320=Y, 321=C, 322=M, 323=K (black)
042-324
IBT Belt Drive Motor
failure
042-325
Main Motor failure
042-326
IBT Belt Home position
not detected in time
042-327
IBT Belt Position
failure
042-328
IBT Belt Edge Sensor
failure
042-330
Fuser Exhaust Fan
failure
042-331
Blower Motor Fan
failure
042-600/601/ 602
Belt Edge timing
failures
042-603
Suction Filter end of
life
045-xxx codes
Printing communication
failures
061-320/321
ROS (Laser Unit)
polygon motor failures
061-323 thru 061-607
ROS (Laser Unit)
problems
062-357
CCD (Scanner) Fan
failure
062-360
Exposure Carriage
position failure.
062-371
Exposure Lamp not
lighting (or very dim)
071-101 thru 071-105
Paper Jams from Tray 1
at takeaway or registration
071-210
Tray 1 Lift failure
072-101 thru 072-105
Paper jams from Tray 2
at takeaway or registration
072-210
Tray 2 Lift failure
073-101 thru 073-105
Paper jam from Tray 3
at takeaway or registration
073-210
Tray 3 Lift failure
074-101 thru 074-105
Paper jam from Tray 4
at takeaway or registration
074-210
Tray 4 Lift failure
075-100 thru 075-135
Paper jam from Tray 5
at takeaway or registration
075-210/211
Tray 5 Lift failure /
Lift down failure
077-103 thru 077-118
Fuser Exit Sensor jam
or final Exit Sensor jam.
077-120
Post 2nd BTR Roll
Sensor jam
077-123 thru 077-130
Inverter jams
077-300
Front Cover interlock
open
077-301
Left Door interlock
open
077-302
Right Cover interlock
open
077-303
Transfer Module 2
interlock open
077-909
Paper detected in
paper path at power-on
078-100 thru 078-151
Paper jam from Tray 6
/ High Capacity Feeder (HCF) at takeaway or registration
078-250
Tray 6 (HCF) Lift
failure
078-300
HCF (Hi Capacity
Feeder) Top Cover interlock open
078-301
HCF Docking Interlock
open
089-600 thru 089-617
Image Registration
Control problems
091-311
BCR and Black Charge
Corotron Cleaner control problem
091-312
Black Charge /
Preclean HVPS (Hi Volt Power Supply) failure
091-313
Drum Cartridge CRUM
(chip) communication failure
091-320
Black Charge Corona
Wire is broken
091-400
Waste Toner Bottle
replacement needed soon
091-401
Black Drum Cartridge
near end of life
091-403
Black Charge Corotron
Assembly near end of life
091-404
Black Charge Corotron
Assembly has reached end of life
091-411
Yellow Drum Cartridge
near end of life
091-421
Magenta Drum Cartridge
near end of life
091-431
Cyan Drum Cartridge
near end of life
091-910
Waste Toner Bottle not
detected
091-911
Waste Toner Bottle
full
091-913
Black Drum Cartridge
at end of life
091-914 thru 091-916
or 091-921
Black Drum Cartridge
CRUM communication problems
091-917/920/924/925/927
Yellow Drum Cartridge
CRUM communication problems
091-918/922/ 928
Magenta Drum Cartridge
CRUM communication problems
091-919/923/ 926/929
Cyan Drum Cartridge
CRUM communication problems
091-932
Yellow Drum Cartridge
end of life
091-933
Magenta Drum Cartridge
end of life
091-934
Cyan Drum Cartridge
end of life
092-649/650
ADC Sensor Shutter
failures
092-651/652
IBT Belt ADC Sensor
(MOB ADC) failures
092-653 thru 092-660
ATC (from Developer
Unit) problems…653/657=yellow, 654/658=magenta, 655/659=cyan, 656/660=black
093-300
Marking Drawer
Interlock open
093-313 thru 093-317
Toner Dispense
problems… 314=Y, 315=M, 316=C, 317=K (black)
093-320
Developer Motor
failure
093-421 thru 093-425
Toner Cartridges low
421/422=K(black), 423=Y, 424=M, 425=C
093-600 thru 093-912
Toner Dispense
problems (600=Y, 601=M, 602=C, 603/912=K(Black),
093-918 thru
Toner CRUM failures
(918/924 /925/926/936/ 940=K(black),927/933/937 =Y, 928/934/938 = M ,
929/935/939=C
093-940
094-320/321
1st BTR (Transfer
Roll) retract or contact problems
094-322/323
2nd BTR (Transfer
Roll) retract or contact problems
102-xxx codes
Generally: Network
Controller (ESS) problems
112-700
Finisher Punch Dust
Box full (hole punch bin)
116-xxx codes
Generally: Network
Controller (ESS) problems
123-xxx codes
Generally: UI (control
panel) faults
124-xxx codes
Generally:
Configuration errors (e.g., serial number disagreement between various boards
or machine speed errors, etc)
127-xxx codes
Printing failures
03:01
Xerox D95 with HCF & MLA Introduction
00:48
xerox D95/D110/D125/D136 Copier/Printer — Monochrome printing performance and reliability 50年影印教父
05:01
Xerox D Series Printer and Copier/Printer
05:11
Принтер и копир/принтер Xerox серии D
27:05
Xerox D95 обзор и общие понятия !
02:46
Replace Housing Xerox D95/125
Решение проблем
15-25
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Код
ошибки
Причина и способ исправления
024-346
024-347
024-348
024-349
024-350
024-351
024-352
024-353
024-354
024-355
024-356
024-357
024-358
024-359
024-360
024-361
024-362
024-363
024-364
024-365
024-366
024-367
024-368
024-367
024-370
024-371
024-372
024-373
024-374
024-375
024-746
Причина: задана функция, не совместимая с заданным качеством
бумаги (формат бумаги, лоток или двусторонняя печать).
Способ устранения: проверьте данные печати.
024-747
Причина: задана недопустимая комбинация параметров печати.
Например, указан нестандартный формат, а Tray Selection (Выбор
лотка) определен как Auto (Автоматический).
Способ устранения: проверьте данные печати. В описанном выше
случае выберите лоток 5 (обходной).
027-452
Причина: IP-адрес уже существует.
Способ устранения: измените IP-адрес.
Сведения о настройках сети см. в Руководстве по системному
администрированию.
027-500
Причина: невозможно преобразовать имя SMTP-сервера в ходе
отправки ответа на электронное письмо.
Способ устранения: проверьте настройки SMTP-сервера с CWIS.
027-501
Причина: невозможно преобразовать имя POP3-сервера в ходе
использования протокола POP3.
Способ устранения: проверьте настройки POP3-сервера с CWIS.
принтер Руководство пользователя Код ошибки Причина и с…
Страница 182
- Изображение
- Текст
Решение проблем
15-26
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Код
ошибки
Причина и способ исправления
027-502
Причина: невозможно войти на POP3-сервер в ходе использования
протокола POP3.
Способ устранения: проверьте имя пользователя и пароль,
используемые на POP3-сервере с CWIS.
027-720
Причина: невозможно найти сервер назначения интерфейса
приложения.
Способ устранения: проверьте приложение DNS-сервера или
проверьте, зарегистрирован ли интерфейс приложения,
установленный на компьютер, DNS-сервером.
027-721
Причина: назначение интерфейса приложения не существует.
Способ устранения: проверьте корректность работы связанного
с помощью интерфейса приложения.
027-722
Причина: превышено время ожидания задания в ходе подключения
к назначению интерфейса приложения. Назначение соединения
приложения не существует.
Способ устранения: попытайтесь обработать поток заданий.
027-724
Причина: не удалось получить доступ к назначению интерфейса
приложения.
Способ устранения: проверьте корректность работы связанного
с помощью интерфейса приложения. Если приложение работает
корректно, проверьте журнал. Если приложение не работает должным
образом, проверьте сетевую среду.
027-725
Причина: при использовании интерфейса приложения задание не
выполнено.
Способ устранения: проверьте корректность работы связанного
приложения. Если приложение работает корректно, проверьте журнал.
Если приложение не работает должным образом, проверьте сетевую
среду.
027-726
Причина: в интерфейсе приложения неясен статус задания.
Способ устранения: проверьте корректность работы связанного
приложения. Если приложение работает корректно, проверьте журнал.
Если приложение не работает должным образом, проверьте сетевую
среду.
027-727
Причина: в интерфейсе приложения параметр недопустим.
Способ устранения: попытайтесь обработать поток заданий.
027-737
Причина: при чтении данных с сервера пула шаблонов заданий
произошла ошибка.
Способ устранения: проверьте наличие полномочий на хранение
шаблона задания в директории.
027-739
Причина: невозможно найти указанный сервер шаблона задания.
Способ устранения: проверьте имя пути для сервера шаблона задания.
027-740
Причина: невозможно войти на сервер шаблона задания.
Способ устранения: проверьте имя пользователя и пароль для входа.
027-741
Причина: невозможно подключиться к серверу шаблона задания.
Способ устранения: администратор сети должны проверить сетевую
среду и среду сервера.
027-742
Причина: невозможно хранить шаблон задания из-за недостатка места
на жестком диске.
Способ устранения: удалите ненужные данные с жесткого диска,
чтобы увеличить объем свободного пространства.
принтер Руководство пользователя Код ошибки Причина и с…
Страница 183
- Изображение
- Текст
Решение проблем
15-27
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Код
ошибки
Причина и способ исправления
027-743
Причина: указанный сервер шаблона задания неверен.
Способ устранения: проверьте настройки для сервера шаблона
задания.
027-744
Причина: проблема в доменном имени сервера шаблона задания.
Способ устранения: подключение к DNS-серверу и доменное имя
должны быть зарегистрированы на DNS-сервере.
027-745
Причина: адрес DNS-сервера не зарегистрирован на устройстве.
Способ устранения: зарегистрируйте адрес DNS-сервера в устройстве
или задайте адрес сервера шаблона задания по IP-адресу.
027-746
Причина: указанные настройки протокола сервера шаблона задания
неверны.
Способ устранения: задайте правильный порт.
027-750
Причина: попытка задать задание печати для отсканированного
документа.
Способ устранения: отсканированный документ не может быть
напечатан. Настройте поток заданий должным образом.
027-751
Причина: при выполнении потока заданий возникла ошибка.
Способ устранения: проверьте настройки потока заданий.
027-752
Причина: в потоке заданий запуск задания задан прежде, чем был
введен необходимый элемент.
Способ устранения: настройте значение по умолчанию для ввода
необходимого элемента в поток заданий или измените поток заданий,
чтобы иметь соединение необходимого элемента с почтовым ящиком.
027-753
Причина: необходимый для потока заданий порт не включен или
недоступен.
Способ устранения: системный администратор должен проверить
состояние порта.
027-770
Причина: при обработке задания сетевой печати контроллер
обнаружил ошибку PDL (язык описания принтера).
Способ устранения: отмените и повторно отправьте задание печати.
Если проблема сохраняется, перезагрузите контроллер и принтер и
вновь отправьте задание. Если проблема сохраняется, обратитесь в
центр поддержки заказчиков.
027-771
Причина: сообщение об ошибке на контроллере, извещающее, что
диск полон.
Способ устранения: отмените задание. Удалите с контроллера
ненужные файлы. Повторно отправьте задание сетевой печати.
027-796
Причина: когда устройство настроено только на печать
прикрепленных документов при получении электронной почты, письмо
без вложений будет при получении отвергнуто.
Способ устранения: чтобы напечатать содержание письма или его
заголовок, измените настройки на экране CentreWare Internet Services
Properties (Свойства интернет-служб CentreWare).
См. раздел «Печать электронных писем» Руководства по системному
администрированию.
027-797
Причина: неправильное направление вывода для полученного
электронного письма.
Способ устранения: задайте правильное направление вывода и
отправьте письмо еще раз.
062-277
Причина: между блоком сканирования оригиналов и податчиком
принтер Руководство пользователя Код ошибки Причина и с…
Страница 184
- Изображение
- Текст
Решение проблем
15-28
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Код
ошибки
Причина и способ исправления
оригиналов возникла ошибка связи.
Способ устранения: обратитесь в центр поддержки заказчиков.
062-790
Причина: сканируемый документ защищен от копирования.
Способ устранения: см. Руководство по безопасности и проверьте,
можно ли копировать документ.
065-210
Причина: в устройстве произошла ошибка.
Способ устранения: обратитесь в центр поддержки заказчиков.
071-210
Причина: сбой в работе лотка для бумаги 1.
Способ устранения: обратитесь в центр поддержки заказчиков. Можно
использовать другие лотки.
072-210
Причина: сбой в работе лотка для бумаги 2.
Способ устранения: обратитесь в центр поддержки заказчиков. Можно
использовать другие лотки.
073-210
Причина: сбой в работе лотка для бумаги 3.
Способ устранения: обратитесь в центр поддержки заказчиков. Можно
использовать другие лотки.
074-210
Причина: сбой в работе лотка для бумаги 4.
Способ устранения: обратитесь в центр поддержки заказчиков. Можно
использовать другие лотки.
075-210
Причина: сбой в работе лотка для бумаги 5 (обходного).
075-211
Способ устранения: выключите и снова включите устройство. Если
после использования рекомендованного способа устранения
неисправности ошибка лотка не исчезла, обратитесь в центр
поддержки заказчиков.
077-142
Причина: «Pretransfer sensor ON» (Предшествующий переходу датчик
ВКЛ.) указывает на застревание; это застревание может быть вызвано
каким-либо из следующих условий: ошибка предшествующего
переходу датчика, изношенный ролик фьюзера, инородный материал
(например, бумага) в устройстве или использование материалов,
неподдерживаемых устройством.
Способ устранения: удалите застрявшую бумагу.
078-213
Причина: сбой в работе лотка для бумаги 5 (обходного).
078-214
078-282
Способ устранения: выключите и снова включите устройство. Если
после использования рекомендованного способа устранения
неисправности ошибки лотка не исчезли, обратитесь в центр
поддержки заказчиков.
078-283
078-281
Проверьте бумагу, загруженную в лоток 5, а затем выключите и
включите питание принтера.
078-282
Выключите и включите принтер.
091-311
Причина: сбой в работе очистителя коротрона зарядки.
Способ устранения: выключите и снова включите устройство. Если
после использования рекомендованного способа устранения
неисправности ошибка не исчезла, обратитесь в центр поддержки
заказчиков.
091-320
Причина: сбой в работе коротрона зарядки.
Способ устранения: выключите и включите устройство.
116-701
Причина: не удалось произвести двустороннюю печать.
Способ устранения: напечатайте каждую сторону по отдельности.
принтер Руководство пользователя Код ошибки Причина и с…
Страница 185
- Изображение
- Текст
Решение проблем
15-29
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Код
ошибки
Причина и способ исправления
116-702
Причина: печать была выполнена с помощью замещающего шрифта.
Способ устранения: проверьте данные печати.
116-703
Причина: в ходе обработки PostScript произошла ошибка.
Способ устранения: подтвердите данные печати или нажмите Spool
Settings (Настройки буфера) на вкладке Details (Сведения) в драйвере
принтера, чтобы отключить двустороннее взаимодействие.
116-710
Причина: вероятно, невозможно корректно оценить формат
документа, так как принимаемые данные превышают размер буфера
HP-GL/2.
Способ устранения: увеличьте размер, назначенный автоматически
компонуемой памяти HP-GL/2.
116-713
Причина: задание разделено и напечатано из-за недостатка места на
жестком диске.
Способ устранения: удалите ненужные данные с жесткого диска,
чтобы увеличить объем свободного пространства.
116-714
Причина: возникла ошибка команды HP-GL/2.
Способ устранения: проверьте данные печати.
116-720
Причина: в ходе печати возникла ошибка из-за недостаточного объема
памяти.
Способ устранения: удалите ненужные порты и ненужные данные с
жесткого диска, чтобы увеличить объем свободного пространства.
116-740
Причина: возникла ошибка операции числового значения, так как
значение, использованное в данных печати, превысило предельное
значение принтера.
Способ устранения: проверьте данные печати.
116-747
Причина: слишком много значений полей бумаги для области
эффективного согласования HP-GL/2.
Способ устранения: уменьшите значения полей бумаги и задайте их
для печати еще раз.
116-748
Причина: в данных печати HP-GL/2 нет нанесенных данных.
Способ устранения: проверьте данные печати.
116-749
Причина: задание отменено, так как указанный шрифт недоступен.
Способ устранения: установите шрифт или настройте замену шрифта
на стороне драйвера печати.
116-771
116-772
Причина: возникла проблема с параметрами в данных JBIG. Они были
автоматически отредактированы.
116-773
Способ устранения: если в результатах заданиях возникла какая-либо
проблема, попробуйте обработать задание снова.
116-774
116-775
116-776
116-777
116-778
116-790
116-780
Причина: возникла проблема с документом, прикрепленным к
полученному письму.
Способ устранения: проверьте прикрепленный документ.
124-345
Причина: в устройстве произошел сбой.
124-346 Способ устранения: выключите и снова включите устройство. Если
принтер Руководство пользователя Код ошибки Причина и с…
Страница 186
- Изображение
- Текст
Решение проблем
15-30
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Код
ошибки
Причина и способ исправления
124-347
после использования рекомендованного способа устранения ошибки
сбой в работе устройства сохраняется, обратитесь в центр поддержки
заказчиков.
124-348
124-349
127-210
Причина: ошибка связи между принтером и контроллером. Принтер
обнаружил ошибку.
Способ устранения: извлеките и вновь подключите соединительный
кабель между принтером и контроллером. Выключите и включите
принтер и контроллер. Если проблема сохраняется, обратитесь в центр
поддержки заказчиков.
127-211
Причина: обнаружена ошибка связи между принтером и
контроллером.
Способ устранения: извлеките и вновь подключите соединительный
кабель между принтером и контроллером. Выключите и включите
принтер и контроллер. Если проблема сохраняется, обратитесь в центр
поддержки заказчиков.
127-212
Причина: обнаружена внутренняя ошибка проверки принтера
контроллером.
Способ устранения: извлеките и вновь подключите
управляющий/видеокабель между принтером и контроллером.
Выключите и включите принтер и контроллер. Если проблема
сохраняется, обратитесь в центр поддержки заказчиков.
127-213
Причина: обнаружено несоответствие с версией программного
обеспечения контроллера.
Способ устранения: обратитесь в центр поддержки заказчиков для
получения сведений и (или) к инструкции по исправлению проблемы.
127-220
Причина: обнаружена ошибка связи видеосистемы с контроллером.
Способ устранения: извлеките и вновь подключите соединительный
кабель между принтером и контроллером. Выключите и включите
принтер и контроллер. Если проблема сохраняется, позвоните в центр
поддержки заказчиков.
127-221
Причина: обнаружена ошибка связи контроллера.
Способ устранения: извлеките и вновь подключите соединительный
кабель между принтером и контроллером. Выключите и включите
принтер и контроллер. Если проблема сохраняется, обратитесь в центр
поддержки заказчиков.
127-311
Причина: обнаружена критическая ошибка контроллера.
Способ устранения: выключите и включите принтер и контроллер. Если
проблема сохраняется, обратитесь в центр поддержки заказчиков.
Поиск неисправностей устройства, Основная информация об устранении неисправностей
Страница 187
- Изображение
- Текст
Решение проблем
15-31
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Способы устранения неисправностей, описанные в данном разделе, предназначены для
ситуаций, в ходе которых отображаются следующие сообщения.
Сообщение с кодом
ошибки
Причина и способ исправления
Произошел сбой.
Выключите и снова
включите устройство
(xxx-yyy)
Причина: возникла ошибка.
Способ устранения: выключите устройство, дождитесь,
пока погаснет дисплей контрольной панели, затем вновь
включите устройство. Если сообщение сохраняется,
запишите отображаемое содержание (xxx-yyy).
Немедленно выключите устройство, дождитесь, пока
погаснет дисплей контрольной панели, и обратитесь в
центр поддержки заказчиков.
Завершено с
ошибкой
Причина: произошла ошибка, и задание было завершено.
(xxx-yyy)
Способ устранения: повторите операцию через некоторое
время.
Возникла ошибка.
Устройство
перезагрузилось.
Причина: возникла внутренняя ошибка, допускающая
автоматическое восстановление, и устройство
автоматически перезагрузилось.
Нажмите Close
(Закрыть). При
наличии сомнений
сообщите о сбое
нашей
информационной-
справочной службе
Способ устранения: нажмите кнопку Close (Закрыть).
Теперь устройство функционирует нормально. Если
ошибка сохраняется, позвоните в центр поддержки
заказчиков.
(xxx-yyy)
Поиск неисправностей устройства
Основная информация об устранении неисправностей
Проверьте состояние устройства для выявления неисправностей.
принтер Руководство пользователя Предостережение В уст…
Страница 188
- Изображение
- Текст
Решение проблем
15-32
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Предостережение
В устройстве имеются точные детали и высоковольтные источники питания. Никогда не
открывайте и не удаляйте привинченные кожухи устройства, если таких указаний нет в
Руководстве пользователя. Высоковольтная деталь может стать причиной поражения
электрическим током. Открывая привинченные панели и кожухи для установки или извлечения
дополнительных приспособлений, четко следуйте инструкциям Руководства пользователя. Не
пытайтесь изменять конфигурацию устройства или каких-либо его частей. Это может привести к
сбою в работе или пожару.
Признаки
Проверка
Способ устранения
Питание не
включено.
Включатель питания на
устройстве переведен в
положение ВЫКЛ.?
Переведите включатель в положение ВКЛ.
Шнур питания вставлен
в электророзетку?
Выключите питание и вставьте шнур в
розетку. Затем включите питание.
Шнур питания отключен
от устройства или
задней части стойки?
Используемое
электропитания имеет
правильное
напряжение?
Электропитание должно иметь 200–240 В
(вольт), 14 А (ампер).
Убедитесь, что используемая мощность
соответствует указанной максимальной
потребляемой мощности устройства (2,8-3,1
кВ*А).
Экран не
горит.
Включена ли кнопка
Power Saver
(Энергосбережение)?
Устройство в энергосберегающем режиме.
Нажмите кнопку Power Saver
(Энергосбережение) на контрольной
панели, чтобы выключить
энергосберегающий режим.
Заданные настройки
яркости слишком
слабые?
Отрегулируйте яркость экрана, используя
регулятор Brightness (Яркость).
См.
Печать или
копирование
невозможны.
На панели управления
отображается какое-
либо сообщение?
Следуйте указаниям на экране.
В качестве режима
принтера выбран
Offline (Автономно)?
Нажмите кнопку Machine Status (Состояние
устройства) и выберите Online (Онлайн) в
Printer Mode (Режим принтера).
Шнур питания отключен
от устройства или
задней части стойки?
Выключите питание и вставьте шнур в
розетку. Затем включите питание.
Решение проблем
15-33
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
(продолжение)
Признаки
Проверка
Способ устранения
Индикатор
Online
(Онлайн) не
горит, хотя
была дана
команда
печати.
Подключен ли
интерфейсный кабель?
Отключите питание, выдерните шнур
питания из электророзетки и проверьте
подключение интерфейсного кабеля.
Сведения о настройках сети см. в
Руководстве по системному
администрированию.
Правильно ли
настроена среда на
персональном
компьютере?
Проверьте драйвер печати и другие
настройки среды на персональном
компьютере.
Настроен ли
необходимый
интерфейс?
Проверьте состояние используемого
порта интерфейса.
Сведения о настройках сети см. в
Руководстве по системному
администрированию.
Сбой печати
из лотка 5
(обходной).
Правильная ли бумага
загружена в лоток?
Следуйте инструкциям на экране, чтобы
загрузить бумагу правильного формата,
и повторите печать.
Неудовлетво
рительное
качество
печати.
Дефект изображения.
Дополнительные сведения см. в разделе
устранения проблем с качеством
изображения.
Текст
печатается
неправильно
(текст
испорчен).
Для печати
используются
нестандартные шрифты.
Проверьте настройки приложения или
драйвера печати.
Индикатор
Online
(Онлайн)
горит, но
копии не
получены.
Данные остаются в
памяти устройства.
Отмените печать или очистите
оставшиеся данные.
Не удалось
открыть или
закрыть
лотки.
Открывалась ли
крышка или
выключалось ли
питание в ходе печати?
Выключите питание без закрытия или
открытия лотка для бумаги. Подождите
несколько секунд и включите питание.
Проверьте, что устройство находится в
онлайн-режиме (готово принимать
данные) и закройте или откройте лоток
для бумаги.
Не получены
копии
требуемого
размера.
Стекло сканирования
оригинала или крышка
оригинала загрязнены?
Очистите стекло или крышку оригинала в
податчике.
Оригинал сделан из
высокопрозрачного
материала, например,
прозрачной пленки?
Прежде чем делать копии, поместите
оригинал на стекло, а сверху положите
белый лист бумаги.
Оригинал находится в
правильном
положении?
Загрузите оригинал правильно.
принтер Руководство пользователя Признаки Проверка Спос…
Страница 190
- Изображение
- Текст
Решение проблем
15-34
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Признаки
Проверка
Способ устранения
Оригинал загружен
правильно?
Направляющие
оригинала находятся в
правильном
положении?
Надлежащим образом настройте
направляющие оригинала.
Оригинал сложен или
имеет перегибы?
Разогните и расправьте оригинал.
Оригинал имеет
нестандартные
размеры?
Введите размеры оригинала.
Бумага часто
застревает
или мнется.
Правильно ли
загружена бумага в
лоток?
Загрузите бумагу должным образом.
Правильно ли
установлен лоток для
бумаги?
Как можно глубже задвиньте лоток,
чтобы обеспечить его надежное
закрепление.
Сырая ли бумага?
Замените на бумагу из новой стопки.
Бумага скручена?
Поверните бумагу скручиванием вниз
или замените на бумагу из новой стопки.
Правильно ли заданы
настройки бумаги и
лотка?
Бумага и выбранный лоток должны
соответствовать настройкам формата
бумаги.
См. раздел «Настройки формата бумаги»
Руководства по системному
администрированию.
Внутри устройства
имеются обрывки
бумаги или инородные
предметы?
Откройте дверцу устройства или
выдвиньте лоток для бумаги, чтобы
удалить обрывок бумаги или инородный
предмет.
Загружена ли в лоток
бумага, не отвечающая
требованиям?
Замените на бумагу, соответствующую
требованиям устройства.
Загружен ли лоток для
бумаги до линии
максимальной
заполненности?
Загрузите бумагу в лоток настолько,
чтобы она не превышала линии
максимальной заполненности.
Правильно ли
настроена
направляющая бумаги?
Должным образом загрузите бумагу и
без усилий подведите направляющие
бумаги.
Оригиналы
не подаются
в податчик.
Оригиналы слишком
маленькие?
Минимальный формат документа,
который можно загрузить в податчик
оригиналов, составляет A5.
После
загрузки
бумаги в
лоток 5
(обходной) и
нажатия
кнопки Start
(Пуск)
отображаетс
я сообщение
об ошибке.
Проверьте положение
направляющий бумаги
в передней части лотка
5 (обходной).
Установите направляющие бумаги в
правильное положение.
