07500 xerox ошибка - Решение и исправление самых разных ошибок на TopOshibok.ru

Подключаю несколько принтеров Xerox к принт-серверу, у которых в статусе горят ошибки: «07-500 Bypass Tray is empty», пытался их устранить — обновлял прошивки, менял настройки, но ничего не помогало — состояние очереди к этому принтеру на сервере было «Отключен». Помогла информация из сети интернет — нужно зайти в свойства принтера во вкладку «Порты», выбрать настроенный порт и нажать «Настроить порт» и снять галочку с пункта «Состояние SNMP разрешено»

После этого состояние очереди принтера перешла в статус «Готов» и принтер запечатал.

Источник

Posted by AceOfSpades 2022-10-25T20:15:40Z

Windows 10 and Windows 11 clients printing direct to the printer on the network. When using the Xerox Desktop Experience, and printing to tray 1, users always get this notification. After a few seconds another notification appears with «Job successful» and printing works. This printer only has Tray 1 and the Bypass tray.

Any idea on how to stop this notification?

If I uninstall the «Desktop Experience» and leave only the drivers, no issue. However the users want the job notifications to show.

12 Replies

How old is the device? Do you have another one of it? If so try swapping the tray. Maybe the tray lift mechanism is junk or your feeder rolls don’t pick up the paper anymore.
Edit : just thought of a similar issue I had at work with another device. Maybe the paper sensor ( really just a plastic pin on an axle ) is bent or dislodged.

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How old is the device? Do you have another one of it? If so try swapping the tray. Maybe the tray lift mechanism is junk or your feeder rolls don’t pick up the paper anymore.
Edit : just thought of a similar issue I had at work with another device. Maybe the paper sensor ( really just a plastic pin on an axle ) is bent or dislodged.

The device is brand new! It’s not the tray, I really think it’s how they’ve setup the notifications to work, which makes no sense!

So, send a job to tray 1, but notify the user if there is no paper in the ByPass Tray!

I found a setting where you can disable «failed jobs». However, this is not the greatest solution as you won’t know when a job has actually failed.

Xerox support was no help, at least the rep I spoke to. Sounded like her first week at the job! I’ll contact them again tomorrow and will try to get it escalated.

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AceOfSpades wrote:

Edwin_Eekelaers wrote:

How old is the device? Do you have another one of it? If so try swapping the tray. Maybe the tray lift mechanism is junk or your feeder rolls don’t pick up the paper anymore.
Edit : just thought of a similar issue I had at work with another device. Maybe the paper sensor ( really just a plastic pin on an axle ) is bent or dislodged.

The device is brand new! It’s not the tray, I really think it’s how they’ve setup the notifications to work, which makes no sense!

So, send a job to tray 1, but notify the user if there is no paper in the ByPass Tray!

I found a setting where you can disable «failed jobs». However, this is not the greatest solution as you won’t know when a job has actually failed.

Xerox support was no help, at least the rep I spoke to. Sounded like her first week at the job! I’ll contact them again tomorrow and will try to get it escalated.

My friendly Xerox rep is still asleep right now as it’s only 5.45am over here and in Portugal ( where she lives ) but I’ll ask her around 8-9am. Have you accessed the printer config either on the device or Web interface and checked which tray has the priority? Do you have the admin password on the device? Just confirm or deny but no mentioning any password pls

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Can you check if the bypass tray is open or closed when this error pops up?? The moment it’s closed you shouldn’t see the message as then the tray is not active.

Please let me know when you see this. I have access to a Xerox tech for the next 13 hours.

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Edwin_Eekelaers wrote:

AceOfSpades wrote:

Edwin_Eekelaers wrote:

How old is the device? Do you have another one of it? If so try swapping the tray. Maybe the tray lift mechanism is junk or your feeder rolls don’t pick up the paper anymore.
Edit : just thought of a similar issue I had at work with another device. Maybe the paper sensor ( really just a plastic pin on an axle ) is bent or dislodged.

The device is brand new! It’s not the tray, I really think it’s how they’ve setup the notifications to work, which makes no sense!

So, send a job to tray 1, but notify the user if there is no paper in the ByPass Tray!

I found a setting where you can disable «failed jobs». However, this is not the greatest solution as you won’t know when a job has actually failed.

Xerox support was no help, at least the rep I spoke to. Sounded like her first week at the job! I’ll contact them again tomorrow and will try to get it escalated.

My friendly Xerox rep is still asleep right now as it’s only 5.45am over here and in Portugal ( where she lives ) but I’ll ask her around 8-9am. Have you accessed the printer config either on the device or Web interface and checked which tray has the priority? Do you have the admin password on the device? Just confirm or deny but no mentioning any password pls

I’m remote to this device, and do have access to the Web GUI. I cannot find anywhere to set the tray priority.

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Edwin_Eekelaers wrote:

Can you check if the bypass tray is open or closed when this error pops up?? The moment it’s closed you shouldn’t see the message as then the tray is not active.

Please let me know when you see this. I have access to a Xerox tech for the next 13 hours.

The Bypass Tray is closed when this notification appears.

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Are the bypass tray and tray 1 set to the same media size and type? If yes, try changing the bypass to different media.

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The Repairatrooper wrote:

Are the bypass tray and tray 1 set to the same media size and type? If yes, try changing the bypass to different media.

No, Tray 1 is set to letter, and the bypass tray is set to legal.

Initially both were set to letter.

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Here is a screenshot of the firmware etc.

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AceOfSpades
Did you ever work out how to resolve this?
We have been having the same issue for a few years and never were able to stop the bypass tray failure notification

I had seen the same post in the Xerox support forums so had resigned myself to just live with it showing a failure message every time we print.

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spicehead-nd14w wrote:

AceOfSpades
Did you ever work out how to resolve this?
We have been having the same issue for a few years and never were able to stop the bypass tray failure notification

I had seen the same post in the Xerox support forums so had resigned myself to just live with it showing a failure message every time we print.

I spoke to a Xerox tech at another client site. He said that this is by design and cannot be disabled!

The only way around this is to disable alerting, but then you won’t get notifications on completed jobs, paper empty, paper jam, etc.

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Источник

092-312 to 315, 092-657 to 660, 092-665 to 668 ATC Sensor Fault RAP

BSD-ON: BSD 9.5 Development (2 of 2)

092-312 Toner density in the developer unit as detected by the yellow ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-313 Toner density in the developer unit as detected by the magenta ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-314 Toner density in the developer unit as detected by the cyan ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-315 Toner density in the developer unit as detected by the black ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-657 Toner density in the developer unit as detected by the yellow ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-658 Toner density in the developer unit as detected by the magenta ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-659 Toner density in the developer unit as detected by the cyan ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-660 Toner density in the developer unit as detected by the black ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-665 Toner density in the developer unit as detected by the yellow ATC sensor abnormal. This fault occurs when the average value of the ATC sensor measurement values is not between the upper and lower limit values.
092-666 Toner density in the developer unit as detected by the magenta ATC sensor abnormal. This fault occurs when the average value of the ATC sensor measurement values is not between the upper and lower limit values.
092-667 Toner density in the developer unit as detected by the cyan ATC sensor abnormal. This fault occurs when the average value of the ATC sensor measurement values is not between the upper and lower limit values.
092-668 Toner density in the developer unit as detected by the black ATC sensor abnormal. This fault occurs when the average value of the ATC sensor measurement values is not between the upper and lower limit values.

Initial Actions

• Perform IQ1 to check for a blank page image quality defect.
• Enter dC125. Check for the below faults and perform the applicable procedures as necessary:

– 024-923 to 024-925 Y/M/C Toner Cartridge Empty RAP
– 093-912 Black Toner Cartridge Empty RAP

Procedure

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

NOTE: When this fault occurs, toner density control, by the ATC sensor, is not performed and ICDC (pixels) based toner supply control is performed instead. If the fault remains for a long time, image density error (too dark or too light) may occur.

Perform the steps that follow:

1. Switch off, then switch on the machine, GP 10.
2. Check the wiring between the applicable ATC sensor, yellow ( P/J120), magenta ( P/J119), cyan ( P/J118), black ( P/J117) and the drive PWB ( P/J414) for an open circuit, short circuit or damage.
3. If the fault persists, replace a new cartridge CRUM (toner chip or drum chip) listed as below or install new components as necessary:

• Drum cartridge:

– Black drum cartridge, PL 90.20 Item 5.
– Yellow drum cartridge, PL 90.20 Item 8.
– Magenta drum cartridge, PL 90.20 Item 7.
– Cyan drum cartridge, PL 90.20 Item 6.

• Toner cartridge:

– Black toner cartridge, PL 90.05 Item 13.
– Yellow toner cartridge, PL 90.05 Item 10.
– Magenta toner cartridge, PL 90.05 Item 11.
– Cyan toner cartridge, PL 90.05 Item 12.

• Drive PWB, PL 1.10 Item 4.
• ESS PWB, PL 3.10 Item 6.
• HVPS, PL 1.05 Item 7.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

05-30-2014

#1

Junior Member

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092-312 errpr Xerox WC 7120

I’m really striking out on trying to get a service manual for the WC 7120 and we have a customer of ours that would like us to work on theirs even though they bought it elsewhere.

It’s getting a 092-312 error code and any help and guidance would be appreciated. Our resident former Xerox tech says that there are values with this sensor that may need to be reset but he needs the service manual to be able to navigate the NVM menu.
05-30-2014

#2

Trusted Tech

50+ Posts

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21

Re: 092-312 errpr Xerox WC 7120

Reset the following NVM to 0:
752-365
754-369

Then turn on and off… If the machine gives same error, post back.

Hope This Helps.
05-30-2014

#3

Junior Member

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0

Re: 092-312 errpr Xerox WC 7120

I reset both to 0 and now it’s displaying a 092-313 error. Help?!
05-30-2014

#4

Trusted Tech

50+ Posts

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21

Re: 092-312 errpr Xerox WC 7120

Try checking the MCU PWB and the CRUM Reader any damage?? Poor Contact?
Also check the developer and toner for blockage…

If not then replace: In order** Very Important

Drum Cartridge (Magenta) Part# 013R00659
MCU PW — Part# 101K61941

Hope This Helps..
06-01-2014

#5

Junior Member

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0

Re: 092-312 errpr Xerox WC 7120

Buy a Kyocera Oh they already did.
We can download the 7132 manual from ASP.
Is thier much difference?
09-15-2014

#6

Re: 092-312 errpr Xerox WC 7120

Originally Posted by dorez

Reset the following NVM to 0:
752-365
754-369

Then turn on and off… If the machine gives same error, post back.

Hope This Helps.

We have Xerox Workcentre 7428 and is giving us error code 092-312.We have tried to switch on and off the printer but the error is still persisting.
We have just replaced the drum cartridges.
What next?
01-30-2015

#7

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50+ Posts

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0

Re: 116-312 errpr Xerox WC 7120

hi I have a xerox 7120 that displays the code 116-312 need help thank you
01-30-2015

#8

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Re: 092-312 errpr Xerox WC 7120

Originally Posted by brodstol

I’m really striking out on trying to get a service manual for the WC 7120 and we have a customer of ours that would like us to work on theirs even though they bought it elsewhere.

It’s getting a 092-312 error code and any help and guidance would be appreciated. Our resident former Xerox tech says that there are values with this sensor that may need to be reset but he needs the service manual to be able to navigate the NVM menu.

Make some single colour ( C,M,Y,K ) pages,and you will see what colour is your problem.
Replace defective drum cartridge.
02-12-2015

#9

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Re: 116-312 errpr Xerox WC 7120

Originally Posted by Apouthe Donald

hi I have a xerox 7120 that displays the code 116-312 need help thank you

merci j’ai pu resourdre mon probleme en changeant le disk dur tous simplement merci a tous.

dviz » Чт май 07, 2020 11:10 pm

То есть вы не знаете, рабочий ли драм?

По 093-002 вы проверяете работает ли двигатель подмеса. Если у вас аппарат выпадает сразу в ошибку (после её появления, её нужно сбрасывать каждый раз, если чо) без попыток начать подмес, то очевидно ему не нравится что-то ещё.

dviz

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Персональный альбом

Отец Виктор » Пт май 08, 2020 12:35 pm

dviz писал(а):А драм-то на другом аппарате работает?

По поводу работоспособности именно ЭТОГО драма точно сказать не могу, но у клиента он работал. Другого аппарата что бы проверить этот драм нету.

Отец Виктор

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Персональный альбом

Отец Виктор » Пт май 08, 2020 1:09 pm

Goldwater писал(а):Что погоняли? Как и сколько погоняли? С какого момента висит ошибка? Похоже, это вы сами с собой о чем-то своем…
1. Нет, нельзя (говорить).
2. Да, можно проверить.
3. Что с остальным по списку?

3)Ошибка появлялась (со слов клиента) до того как пошла грязная печать и до того как погнули контакты. Ещё раз повторюсь, что аппарат обслуживали «ребята по контракту». Когда пригласили меня (после того как пытались вставить другой драм), то ошибка ещё сбрасывалась путём вкл/выкл. Я предположил что это глюк из-за гнутых контактов (коротыш) но потом он встал основательно и соответственно вкл/выкл не помогало. Какие действия делали те «ребята по контракту» я не знаю.
На Ваш вопрос 3) То там (в списке) остался этот пункт «Тонер-картридж для внутренней блокировки тонера». Если я правильно понимаю, то это проверить отодвигается ли задвижка на тонер-картридже подачи тонера? Это проверили, она отодвигается.
Что касаемо дальше по списку «Если проблем не обнаружено, замените следующие детали в последовательности: • Барабанный картридж (PL 8.1) • PWB MCU (PL 18.2» То такой возможности заменить всё это нету.
Ещё есть такой момент: Когда пытаюсь замерить «концентрацию тонера» (в диагностики захожу в MAX setup? а дальше нажимаю Adjust Toner Densiti) то он пишет «запуск не возможен». Может конечно это называется им не замер «концентрации тонера» , может и эти действия ни к чему и не приведут, но всё же.
Да, опыта с таким аппаратом (он у нас впервые) у нас мало, от этого и прошу помочь разобраться с данной проблемой у тех кто знаком с таким аппаратом.
На следующей недели планирую заказать чип на ЭТОТ драм и посмотреть измениться ли ситуация или нет.

Отец Виктор

Разобрал струйный принтер

Персональный альбом

dviz » Пт май 08, 2020 3:54 pm

Отец Виктор писал(а):

dviz писал(а):А драм-то на другом аппарате работает?

По поводу работоспособности именно ЭТОГО драма точно сказать не могу, но у клиента он работал. Другого аппарата что бы проверить этот драм нету.

То есть он работал, потом начались проблемы, которые решались сбрасыванием, потом начались проблемы которые перестали решаться сбрасыванием?

Попробуйте найти хотя бы аппарат для проверки этого драма (только учтите, что он может выпасть в ошибку тоже)). Без знания работоспособности драма, дальше двигаться нет особого смысла. Может контакты в нём повреждены, может датчик концентрации, может девелопер надо менять..

dviz

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Персональный альбом

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Современные копировальные аппараты Xerox отличаются качество, надежностью и «быстрым» стартом. Также у них существует множество особенностей, которые отличают их от принтеров других производителей. Например, используется тефлоновый вал, а не термопленка.

Однако избегать различных поломок и ошибок пока не удается ни одному устройству. К самым частым неисправностям у принтеров Xerox относятся: залипание или повреждение датчика бумаги, повреждение роликов подачи, часто требуется перепрошивка программного обеспечения.

Если у вас возникнут вопросы насчет того, как исправить код ошибки копировального аппарата Xerox, то вы можете обратиться к специалистам нашего сервисного центра.

Основные коды ошибок копировальных аппаратов Xerox и способы их устранения:

Коды ошибок Xerox 1012, 1012(RE)
Коды ошибок Xerox 1020
Коды ошибок Xerox 1025
Коды ошибок Xerox 1035
Коды ошибок Xerox 1038
Коды ошибок Xerox 2830
Коды ошибок Xerox 5011, 5012, 5014
Коды ошибок Xerox 5016, 5017, 5316, 5317
Коды ошибок Xerox 5018, 5028
Коды ошибок Xerox 5312, 5313, 5314
Коды ошибок Xerox 5318, 5320, 5322
Коды ошибок Xerox 5328
Коды ошибок Xerox 5330
Коды ошибок Xerox 5340, 5343
Коды ошибок Xerox 5345
Коды ошибок Xerox 5350, 5352
Коды ошибок Xerox 5355
Коды ошибок Xerox 5622
Коды ошибок Xerox XC520, 540, 560, 580

Xerox 1012, 1012(RE)

Код ошибки	Описание
E1	Jam between paper feed and fuser
E3	Jam in fuser
E5	Clam shell open
E6	Paper feed section cover is open
J1	Toner cartridge near empty
J3	Drum cartridge not seated properly
J7	Waste toner full (replace drum cartridge)
L6	Key counter out
L8	Exposure area overheat
U1	No clock pulse (drive problem)
U2	Scan problem
U3	Lens/mirror problem (RE model only)
U4	Heat problem
U8	Exposure lamp control circuit problem
E1	Jam between paper feed and fuser
E3	Jam in fuser
E5	Clam shell open
E6	Paper feed section cover is open
J1	Toner cartridge near empty
J3	Drum cartridge not seated properly
J7	Waste toner full (replace drum cartridge)
L6	Key counter out
L8	Exposure area overheat
U1	No clock pulse (drive problem)
U2	Scan problem
U3	Lens/mirror problem (RE model only)
U4	Heat problem
U8	Exposure lamp control circuit problem

Xerox 1020

Код ошибки	Описание
LL	Probable bad heater lamp

Xerox 1025

Код ошибки	Описание
A1	DF jam
C1	PF jam cass. 1
C2	PF jam cass. 2
C3	PF jam cass. 3
C9	Bypass jam
E1-1	Paper jam before exit switch
E1-2	Paper jam
E1-5	Paper jam
E1-6	Paper jam
E3-3	Paper jam at exit switch
E3-4	Paper jam at exit switch
E5	Front door open
F1	Collator jam
F5	Collator interlock
F8	No power to collator
F9	Collator bin home switch
J7	250 copies since toner waste was full
L5	Original cass. not present after clearing interrupt
L6	Key counter
L8	Platen glass too hot
U1	Main motor clock pulse
U2	Scan problem
U3-1	Lens problem
U4-1	Open thermistor
U4-2	Low temperature
U4-4	Temperature
U4-5	Main PWB
U6-1	Main PWB
U6-2	Main PWB
U6-3	Main board battery
U6-4	Initialization
U8	Exposure lamp

Xerox 1035

Код ошибки	Описание
A9	Scanner location
C1	Paper feed — upper cassette
C2	Paper feed — lower cassette
C9	Bypass jam
E5	Clam shell is open
L6	Key counter
U1	Off/On
U2	Optics
U4	Low fuser temperature

Xerox 1038

Код ошибки	Описание
A1	DF jam
C1	PF jam cass. 1
C2	PF jam cass. 2
C3	PF jam cass. 3
C9	Bypass jam
E1-1	Paper jam before exit switch
E1-2	Paper jam
E1-5	Paper jam
E1-6	Paper jam
E3-3	Paper jam at exit switch
E3-4	Paper jam at exit switch
E5	Front door open
F1	Collator jam
F5	Collator interlock
F8	No power to collator
F9	Collator bin home switch
J7	250 copies since toner waste was full
L5	Original cass. not present after clearing interrupt
L6	Key counter
L8	Platen glass too hot
U1	Main motor clock pulse
U2	Scan problem
U3-1	Lens problem
U4-1	Open thermistor
U4-2	Low temperature
U4-4	Temperature
U4-5	Main PWB
U6-1	Main PWB
U6-2	Main PWB
U6-3	Main board battery
U6-4	Initialization
U8	Exposure lamp

Xerox 2830

Код ошибки	Описание
A9	Scanner location
C1	Paper feed — upper cassette
C2	Paper feed — lower cassette
C9	Bypass jam
E5	Clam shell is open
E5	Clam shell open
L6	Key counter
U1	Off/On
U2	Optics
U4	Low fuser temperature

Xerox 5011, 5012, 5014

Код ошибки	Описание
C8	Bypass jam/no paper
C9	Bypass jam
E1	Jam
E3	Fuser jam
E5	Clamshell open
E6	PF section cover open
J1	Toner cartridge amost empty
J3	Copy cart (drum unit) missing/not seated right
J7	Copy cartridge has run 18,000 copies
J8	Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew
L6	Key counter
L8	Exposure glass too hot
U1	Drive problem
U2	Scan problem
U3	Lens or mirror drive problem
U4	Fuser problem. Heat lamp, thermoswitch, SSR, thermistor
U6	Battery on main board
U8	Exposure lamp or exposure lamp circuit

Xerox 5016, 5017, 5316, 5317

Code	Description
A1-1	Document feeder feed jam
A1-2	Document feeder belt jam
A2-1	Document feeder exit jam
A2-2	Duplex jam
A3	DAD interlock
A5	Duplex and DAD right side interlock
A6	Copier jams after
A9	Document feed belt drive motor
C1-3	Top cassette misfeed
C2-3	Middle cassette misfeed
C3-3	Bottom cassette misfeed
C9-3	Bypass misfeed
E1-11 to E1-14	Paper jam in machine. Did not reach exit switch soon enough
E1-6	Paper path jam
E3-31 to E3-34	Exit switch jam
E3-6	Fuser jam
E5	Front door interlock
E6	Right side interlock or TTM interlock
F1	Sorter jam
F5	Sorter interlock
F8	Sorter board to copier main board communication problem
F9	Sorter bins

Xerox 5018, 5028

Code	Description
A1	Document is ADF
A1-8	Main board received reset signal
A2	ADF jams
A6, A7	ADF jams
A9	ADF jams
C1 — C4	Feed jam
C5-1 to C5-4	Jams in various areas
C5-2	Jams in various areas
C5-3	Jams in various areas
C5-4	Duplex jam
E0	Machine has reset
E1	Jam
E1-E0	Registration jam
E1-E5	Clamshell interlock
E1-E6	Right side interlock
E1-E7	Two tray interlock
E1-E8	Sorter interlock
E1-E9	Copy cartridge interlock
E2	Reset signal happened
E3	Jam
E4	Exit jam
E4-10	Exit jam
E4-5	Clamshell interlock
E4-6	Right side interlock
E4-7	Two tray interlock. Duplex interlock
E4-8	Sorter interlock
E4-9	Copy cartridge interlock
E5	Clamshell interlock
E6	Right side interlock
E7	Duplex interlock
E9	Copy cartridge interlock
F3-1	Sorter bin home switch
F3-2	Sorter cam switch
F3-3	Sorter cam switch
J1-1	Add toner
J1-2	Temporary low toner signal
J2-0	Replace copy cartridge
L2	2000 copies left on copy cartridge
L3	ADF to machine communication problem
L4 (flashing)	1000 copies left on fuser web
rr	Bad EPROM on main board
U0	Main board
U2	Scan problem
U2-1	Scan home
U3-00	Cam drive problem
U3-01	Cam movement slow
U3-04	Main board to duplex communication
U3-09	Cam problem
U3-12	Jogger problem
U3-19	Cam problem
U3-21	Cam problem
U3-23	Cam problem
U3-29	Cam problem
U3-32	Cam problem
U3-34	Cam problem
U3-39	Cam problem
U3-43	Cam problem
U3-45	Cam problem
U3-49	Cam problem
U3-54	Cam problem
U3-56	Cam problem
U3-59	Cam problem
U4-1	Fuser problem. Long warm up
U4-2	Low fuser temperature after warm up
U4-3	High fuser temperature
U4-4	Open fuser thermistor
U4-6	Replace fuser web
U4-7	Thermistor signal problem
U7-1	Copy cartridge belt drive problem
U9-3	Exposure lamp problem
U9-4	Toner motor
U9-5	Problem in warm up

Xerox 5312, 5313, 5314

Код ошибки	Описание
C1	Upper paper feed problem. Did not reach feed sensor
C2	Lower paper feed problem. Did not reach feed sensor
E1	Exit jam. Paper did not reach exit sensor
E3	Exit jam. Paper still on exit sensor
J1	Add toner
J3	Copy cartridge (drum unit) not installed
J7	Copy cartridge (drum unit) must be replaced
J8	Copy cartridge (drum unit) problem
L6	Problem with an accessory. Installed but not initialized
U1	Drive problem. Main motor, gear etc.
U2	Scan problem
U3	Main board dip switches wrong. Lens drive problem
U4	Fuser problem. Heat lamp, thermal switch, overheat, thermistor.
U6	EPROM error
U8	Auto exposure sensor. No exposure lamp or weak lamp

Xerox 5318, 5320, 5322

Code	Description
A1-11	Original ready switch
A1-12	Feed sensor
A1-1 to A1-32	All indicate a paper path problem, etc. in the ADF
A1-21	Original ready switch and document registration sensor or both the document feed sensor and document registration sensor
A1-22	ADF registration sensor
A1-23	Original did not reach ADF registration sensor quickly enough
A1-24	ADF sensor stuck down too long
A1-25	ADF sensor actuated at the wrong time during single sheet feed
A1-26	ADF sensor not actuated quickly enough in sheet feed mode
A1-31	In reverse, ADF sensor is not actuated soon enough
A1-32	In reverse, ADF sensor is actuated too long
A2	ADF exit problems
A2-1	Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated
A2-2	ADF exit switch
A2-3	ADF exit switch is not actuated on time
A3	Irregular size documents
A3-1	Wrong size original sensed in 1:1 mode
A3-2	Wrong size original sensed in the 2:1 mode
A5	ADF interlock
A5	ADF interlock
A6	ADF single sheet document reset.
A6-1	Reset original
A6-2	Reset sheet feeder
A7	Document cover interlock
A8	ADF exit interlock
C1	Tray 1 jam
C1-2	Paper feed problem in tray 1
C1-3	Paper does not reach registration
C2	Tray 2 jam
C3	Tray 3 jam
C3-1	Paper feed problem from tray 3
C3-2	Paper feed problem from tray 3
C3-3	Paper feed problem from tray 1
C6-1	Duplex paper feed problem
C6-2	Duplex and/or tray 1 paper feed problem
C6-3	Paper feed problem from tray 1
C7-1	Paper feed problem from HCF
C7-2	Paper feed problem from HCF on tray 1
C7-3	Paper feed problem from tray 1
C8	Paper stays in tray or duplex or HCF
C8-1	Paper on tray 1 feed sensor
C8-2	Paper on tray 2 feed sensor
C8-3	Paper on tray 3 feed sensor
C8-4	Paper on HCF feed sensor
C8-5	Paper in duplex section
C9	Bypass feed problem
C9-3	Paper from bypass did not reach registration sensor quickly enough
E1-10 to E1-25	Internal jam
E1-6	Paper on registration sensor
E2	Reset signal happened. Might read E-2 something else.
E3-30 to E4-14	Exit jam
E3-30 to E3-35	Exit switch actuated too long
E3-6	Exit jam
E3-6	Paper on exit switch
E4-10 to E4-14	Inverter sensor not actuated.
E4-10 to E4-45	Paper did not reach inverter switch soon enough
E4-15	Inverter sensor
E4-40 to E4-45	Duplex entry sensor
E4-6	Paper on inverter switch
E4-6	Inverter sensor
E5	Front door interlock
E6-1	Tray 1 interlock
E6-2	2 tray or duplex interlock
E6-3	HCF interlock
E7-2	Duplex inverter interlock
E7-3	Duplex interlock
E8-10 to E8-15	Paper on duplex feed sensor is not actuated soon enough
E8-6	Paper in duplex
E8-6 to E8-15	Duplex entry sensor
F1-1	Paper did not reach sorter
F1-2	Paper stayed on sorter feed sensor
F1-6	Sorter exit sensor
F3	Paper size not available for sort/stack
F5	Sorter interlock
H2-1	Communication problem between main board and duplex board
H2-2	Side guard sensor problem
H3-1	Communication problem between main board and HCF
H3-2	Upper limit sensor problem on HCF
H6-1	ADF size sensor
H6-2	ADF nudgeer sensor
H6-3	Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner
J1	Black toner is empty, but 100 copies have been run without changing toner
J3	Replace copy cartridge
J3	No copy cartridge (drum unit)
J7	Copy cartrige must be replaced
J8-1	Wrong copy cartridge installed
J8-2	Copy cartridge EEPROM must be changed
L6	Auditron or other counter problem
L6	Key counter not installed
L8	Platen glass temperature is too high
L9	Communication problem between interimage erase/edge lamps and main board
U1-1	Main motor drive problem
U2-1	Scan home problem
U2-1 to U2-4	Scan home sensor
U2-2	Scan home problem or optics problem
U2-3, U2-4	Scan home problem
U3-1	Lens sensor problem
U4-1	Fuser thermistor open
U4-2	Fuser did not warm up properly
U4-3	Fuser temperature too high
U4-4	Fuser problem. Staying on too long
U4-6	High fuser temperature
U5-1	Sorter bin home switch not activated
U5-2	Sorter bin home switch stayed actuated
U5-3	Sorter bin home switch
U5-4	Sorter bin home switch
U6-1	ROM problem
U6-2	RAM problem
U6-3	Low battery
U6-4	Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1	Exposure lamp problem
U8-2	Communication problem main board and exposure board
U8-3	Exposure lamp or exposure lamp board problem
U8-4 to U8-6	Problem with exposure lamp, lamp sensor, lamp board

Xerox 5328

Code	Description
A1	Document in ADF
A1-8	Main board received reset signal
A2	ADF jams
A6	ADF registration jam
A7	ADF interlock
A9	Tray 1 jam
C1	Tray 2 jam
C2	Tray 3 jam
C3	Bypass feed jams
C4	Machine has reset
E1	Jam
E1-5	Clamshell interlock
E1-6	Right side interlock
E1-7	Two tray interlock, or duplex interlock
E1-8	Sorter interlock
E1-9	Copy cartridge interlock
E1 or E1-0	Registration jam
E2	Reset signal happened
E3	Jam in transfer area
E4	Exit jam
E4-0	Exit jam
E4-5	Clamshell interlock
E4-6	Right side interlock
E4-7	Two tray interlock
E4-8	Sorter interlock
E4-9	Copy cartridge interlock
E5	Clamshell interlock
E6	Right side interlock
E9	Copy cartridge interlock
F3-1	Sorter bin home switch
F3-2	Sorter cam switch
F3-3	Sorter cam switch
F5	Sorter interlock
J1-1	Add toner
J1-2	Temporary low toner signal
J2-1, J2-2	Replace copy cartridge
J5, J6	ADF to machine communications problem
L2	2000 copies left on cartridge
L3	ADF to machine communications problem
L4	(flashing) 1000 copier left on fuser web
L6	Auditron or other counter problem
LL	Main board. Try simulation 1.1 to initialize
rc	Wrong operation panel installed
rr	Bad EPROM on main board. Try 1.1
U0	Main board
U2	Scan problem
U2-1	Scan home
U2-2	Scan home or scan encoder
U2-4	Scan home or scan dual page sensor
U2-7	Scan home
U4-1	Fuser problem. Long warm up
U4-2	Low fuser temperature after warm up
U4-3	High fuser temperature
U4-4	Open fuser thermistor
U4-6	Replace fuser web.
U4-7	Thermistor signal problem
U7-1	Copy cartridge belt drive problem
U9-3	Exposure lamp problem
U9-4	Toner motor
U9-5	Problem in warm-up

Xerox 5330

Code	Description
A1-1 to A1-32	All indicate a paper path problem, etc. in the ADF.
A2	ADF exit problems
A3	Irregular size documents
A5	ADF interlock
A6	ADF single sheet document reset.
A7	Platen interlock
A8	ADF exit interlock
C1	Tray 1 jam
C2	Tray 2 jam
C3	Tray 3 jam
C6-1, C6-2	Jams related to duplex
C6-3	Registration sensor, re tray 1
C7-1, C7-2	HCF feed problems
C7-3	Tray 1 feed problem
C8	Paper stays in tray or duplex or HCF
C9	Bypass feed problem
E1-10 to E1-25	Internal jam
E1-6	Paper on registration sensor
E2	Reset signal happened. Might read E-2 something else.
E3-30 to E4-14	Exit jam
E3-6	Exit jam
E4-10 to E4-14	Inverter sensor not actuated.
E4-15	Inverter sensor
E4-40 to E4-45	Duplex entry sensor
E4-6	Inverter sensor
E5	Front door interlock
E6-1	Tray 1 interlock
E6-2	2 tray or duplex interlock
E6-3	HCF interlock
E7-2, E7-3	Duplex interlock
E8-6 to E8-15	Duplex entry sensor
F1-1	Sorter entry sensor
F1-6	Sorter exit sensor
F3	Paper size not available for sort/stack
F5	Sorter interlock
J1	Add toner
J3	Replace copy cartridge
J7	Replace copy cartridge
J8-1	Wrong copy cartridge installed
J8-2	Copy cartridge EEPROM
L6	Auditron or other counter problem
L8	Platen glass temperature is too high
L9	Communication problem between interimage erase/edge lamps and main board
U1-1	Main motor drive problem
U2-1 to U2-4	Scan home sensor
U3-1	Lens sensor
U4-1	Open fuser thermistor
U4-2	Fuser did not warm up properly
U4-3	Fuser temperature too high
U4-4	Fuser problem. Staying on too long
U4-6	High fuser temperature
U5-1	Sorter bin home switch not activated
U5-2	Sorter bin home switch stayed actuated
U5-3	Sorter bin home switch
U5-4	Sorter bin home switch
U6-1	ROM problem
U6-2	RAM problem
U6-3	Low battery
U6-4	Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 to U8-6	Problem with exposure lamp, lamp sensor, lamp board

Xerox 5340, 5343

Code	Description
00-009; 030 to 033	A door was opened while paper was being fed
00-047	Paper in duplex
00-1	Auditron
00-2	Diagnostic error
00-3	Faults error
00-4	Ric error
00-5	Job manager system error
00-6	LLM interface
00-7	Standby error
00-8	Communications error
00-9	Xerographic error
01-300	Front interlock
01-310	Right upper interlock
01-315	Left upper interlock
01-320	Left lower interlock
01-325	Fuser interlock
02-910	Key counter missing
02-920	Wrong combination of accessories
03-321, 322, 326, 327	LLM to ISIL communications problems
03-328	IOT communications problem with duplex or tray 4
03-330	IOT communications problems with HCF
03-335, 03-336	LLM communications problems with edit
03-340	NVM memory
03-341, 03-347	Communications problems between IOT and sorter
03-350, 03-354	Communications problem with LLM and user interface
03-363, 03-364	Communications problem between LLM & optics
03-370, 03-373	Communications problem between LLM & DADF
03-380, 384
03-416, 03-422	RAM memory problem
03-424, 426	NVM memory problem
03-430, 432	Billing problem
03-439	GRAIB communications problem
03-440	RIC communications problem
03-441	RIC NVM problem
03-442	Modem
03-443, 03-458	RIC problems
03-460	Serial communications processor problem
04-300	Main motor or drive problem
05-100, 05-108	DADF registration sensor
05-110	DADF exit sensor
05-115, 120	DADF jams
05-305	DADF document drive
05-310, 312	DADF document sensor
05-316	DADF registration sensor jam
05-325	DADF exit sensor
05-335, 341, 345	DADF interlock switches
06-300, 06-310	Scan problems
06-315	Scan drive
06-320A, 320B, 320C, 325	Scan problem
06-330	Lens drive
06-340	Exposure control problem
06-342	LLM CPU problem
06-344, 06-350	Exposure cvontrol problem
06-352	IOT CPU problem
07-300, 315, 330, 345	Tray faults
07-360, 07-370	HCF problems
07-375, 380A, 380B	Duplex problems
08-100, 08-110	Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1
08-115, 08-162	Feed problem. Lead edge of copy paper is late getting to registration sensor
08-165	Paper jam at registration sensor
08-310, 08-370	Paper at a sensor when power is turned on
08-330	DADF nudger sensor
08-380	Registration side to side problem with home position
08-390	Nip
09-300	Copy cartridge finished (drum unit)
09-310	Add black toner Add color toner
09-320	Add color toner
09-330	Wrong copy cartridge (wrong drum unit)
09-340	Drum cartridge not installed properly
09-350	Waste toner full
100	A fault has occurred
10-100	Exit jam
10-105	Exit jam
10-110	Vertical sensor jam
10-120, 122, 125	Duplex jam
10-150, 155	Too much or not enough paper in duplex tray
10-300	Fuser thermistor
10-302	Low fuser temperature
10-304	Bad fuser temp
10-308	High fuser temperature or open thermistor
10-310	High fuser temperature
10-312	Fuser not up to temperature after energy save
10-314	Fuser problem
10-320	Fuser web finished
10-330, 335, 340	Exit switch, vertical sensor switch actuated when power is turned on
11-100, 11-116	Sorter jam
11-150, 11-176	Sorter auto stapler jam
11-310, 314, 316	Sorter interlock
11-325A, B, C, D, E, F, G	Sorter index
11-352, 354, 356	Sorter auto stapler interlocks
11-365A, B, C, D, E	Sorter auto stapler bin
11-370, 371, 372A, 373A, 373B, 374	Sorter auto stapler staple failure, staple home problem or tamper home problem
11-385A, 385B, 390A,B,C,D,E, 396A	Sorter auto stapler staple failure, staple home problem or tamper home problem
301	Fuser web must be replaced
302	Copy cartridge (drum unit) must be replaced
501	Tray 1 must be rebuilt
502	Tray 2 must be rebuilt
503	Tray 3 must be rebuilt
504	Tray 4 must be rebuilt
505	HCF must be rebuilt
506	Bypass must be rebuilt
507	Duplex unit must be rebuilt
508	Replace black developer
509	Replace red developer
510	Replace green developer
512	Replace brown developer
513	Copy cartridge (drum unit) will need replacing soon
514	Fuser web will need replacing soon
515	DADF belt should be replaced
516	DADF feed rollers should be replaced
517	Replace exposure lamp
518	Replace suction filter
519	Replace ozone filter
520	Replace optics filter
521	Replace particle filter
522	Replace upper fuser roller
523	Replace fuser pawls
524	Replace pressure roller
525	Replace pressure roller pawls
900-905	Key operator calls

Xerox 5345

Код ошибки	Описание
01-01	Frequency monitoring and zero cross problem
01-02	Interlock
01-03	AC power problem
01-04	Finisher interlock
01-05	24v problem
03-01	Optics to main board communication problem
03-02	Software reset problem
03-03	Could be punched holes in the lead edge of the original
03-04	Software problem
03-06	Low battery
03-07	NVM not initialized or is missing or defective
03-17	Communication problem between main board and finisher board
03-18	Initializes one NVM counter to agree to others
03-19	All three NVM counter to agree with others
03-20	Main board/interface board problems
03-21	Problem with RIC NVM
03-22	RIC modem problem
03-23	RIC real time clock failure.
03-25	RIC NVM problem or not initialized
03-27	NVM problem
03-28	Watchdog software problem
03-29	Microprocessor crystal not at correct frequency
03-30	No software response from finisher after 20 seconds have elapsed
06-01	Lens did not reach 1.1 position
06-02	1/2 rate scanner problem
06-03	Scan home problem
06-04	Scan home problem
06-05	Scan home problem
06-06	Scan encoder
06-07	Scan encoder
06-08	Scan drive boost
06-09	Scan encoder
06-11	Scan encoder pulse phases
06-12	Insufficient scan damping
07-01	Duplex tray not home during duplexing
07-02	Tray 2 not home when selected
07-13	Tray 2 height sensor problem
07-15	Tray 2 empty
07-16	Tray 1 door open
07-18	Tray 1 stack sensor
07-22	Tray 1 empty
07-26	Tray 1 bypass switch actuated too long
07-27	Tray 1 bypass switch deactuated too early
07-30	Paper in duplex
07-31	Paper in duplex
07-32	Duplex tray empty, when paper should be there
08-10	Paper did not reach tray 2 input tray sensor
08-11	Paper did not reach duplex input sensor
08-12	Paper did not reach tray 1
08-14	Paper did not leave tray 2 input sensor quickly enough
08-18	Trail edge did not reach tray 2 input sensor quickly enough
08-19	Trail edge did not reach tray 1 input sensor quickly enough
08-20	Paper in duplex
08-21	Paper in tray 2 input
08-22	Paper in tray 2 or duplex at wrong time
08-23	Paper at tray 1 input at wrong time
08-24	Paper in tray 1 at wrong time
08-28	Upper and lower nips problem
09-08	Low toner condition
09-12	Drum signals are out of range
09-13	Unstable drum patch readings
09-15	Patch is too dark
09-16	Patch is too light
09-17	Open toner container access cover
09-18	Low toner level
09-21	Low toner sensor disconnected
09-22	Low toner condition, even after machine has been theoretically, adding toner
10-02	Low fuser temperature
10-03	High fuser temperature
10-06	Paper did not reach out put switch
10-07	Paper stayed on output switch
10-10	Paper did not reach decurler sensor
10-11	Paper did not reach decurler sensor
10-12	Paper on decurler sensor
10-13	Paper did not reach duplex entry sensor in time
10-14	Paper did not reach duplex entry sensor in time
10-15	Paper on entry sensor at wrong time
10-17	Fuser temperature is too high and fuser relay has deactuated
12-01	Paper at finisher input sensor
12-02	Paper did not reach finisher
12-03	Paper reached finisher too soon
12-05	Paper at stapler
12-06	Paper at stapler
12-07	Paper did not reach stapler
12-08	Paper did not reach stapler
12-10	Complied motor not working properly
12-15	Eject motor problem and/or eject encoder
12-20	Stacker motor problem
12-21	Stacker interlock
12-22	Stacker bottom sensor
12-23	Stacker bottom sensor
12-24	Stacker bottom sensor senses full
12-25	Stack height sensor
12-26	Stack height sensor
12-27	Stack height sensor
12-30	Offset home sensor
12-31	Offset home sensor
12-32	OCT switch
12-35	Eject nip carriage
12-36	Eject cam interlock
12-37	Eject nip carriage open timing
12-38	Eject cam interlock
12-40	Tamper motor
12-41	Tamper home problem
12-42	Tamper home sensor
12-43	Staple load sensor
12-44	Tamper home sensor
12-45	Tamper home sensor
12-50	Low on staples
12-51	Stapler home sensor
12-52	Stapler home sensor
12-53	Eject cam interlock
33-37	Too few documents
55-01	RDH interlock switch open during use
55-04	Paper on bypass sensor
55-05	Paper at vacuum timing sensor
55-06	Paper on output sensor
55-10	No paper reached S31
55-20	Paper did not leave S31 at correct time
55-24	Set counter arm problem
55-25	Documents in input tray not detected
55-27	Lead edge did not reach S35 at correct time
55-2955-30	Trail edge did not reach S35 at correct time
55-31	S32, ADF registration sensor did not see paper at correct time
55-32	S32 did not see trail edge at correct time
55-33	S36 One too many documents
55-36	One too many documents
55-39	Hole count problem on document feeder belt
55-40	Document belt travel problem
55-41	Document belt mistracking or skewing
55-45	Paper at inverter sensor
55-47	Inverter sensor did not see paper lead edge at correct time
55-49	More than 50 sheets in input tray
55-50	Right side interlock
55-51	Left side interlock
55-55	Document on glass
93-93	NVM has to be initialized after new software installed

Xerox 5350, 5352

Code	Description
00-009, 030, 031, 032, 033	A door was opened while paper was being fed
00-047	Paper in duplex
00-1	Auditron
00-2	Diagnostic error
00-3	Faults error
00-4	Ric error
00-5	Job manager system error
00-6	LLM interface
00-7	Standby error
00-8	Communications error
00-9	Xerographic error
01-300	Front interlock
01-310	Right upper interlock
01-315	Left upper interlock
01-320	Left lower interlock
01-325	Fuser interlock
02-910	Key counter missing
02-920	Wrong combination of accessories
03-321, 322, 326, 327	LLM to ISIL communications problems
03-328	IOT communications problem with duplex or tray 4
03-330	IOT communications problems with HCF
03-335, 336	LLM communications problems with edit
03-340	NVM memory
03-341-347	Communications problems between IOT and sorter
03-350-354	Communications problem with LLM and user interface
03-363, 364	Communications problem between LLM & optics
03-370-03-373	Communications problem between LLM & DADF
03-380, 384
03-416-422	RAM memory problem
03-424, 426	NVM memory problem
03-430, 432	Billing problem
03-439	GRAIB communications problem
03-440	RIC communications problem
03-441	RIC NVM problem
03-442	Modem
03-443-458	RIC problems
03-460	Serial communications processor problem
04-300	Main motor or drive problem
05-100-108	DADF registration sensor
05-110	DADF exit sensor
05-115, 120	DADF jams
05-305	DADF document drive
05-310, 312	DADF document sensor
05-316	DADF registration sensor jam
05-325	DADF exit sensor
05-335, 341, 345	DADF interlock switches
06-300-310	Scan problems
06-315	Scan drive
06-320A, 320B, 320C, 325	Scan problem
06-330	Lens drive
06-340	Exposure control problem
06-342	LLM CPU problem
06-344-350	Exposure cvontrol problem
06-352	IOT CPU problem
07-300, 315, 330, 345	Tray faults
07-360-370	HCF problems
07-375, 380A, 380B	Duplex problems
08-100-110	Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1
08-115-162	Feed problem. Lead edge of copy paper is late getting to registration sensor
08-165	Paper jam at registration sensor
08-310-370	Paper at a sensor when power is turned on
08-330	DADF nudger sensor
08-380	Registration side to side problem with home position
08-390	Nip
09-300	Copy cartridge finished (drum unit)
09-310	Add black toner Add color toner
09-320	Add color toner
09-330	Wrong copy cartridge (wrong drum unit)
09-340	Drum cartridge not installed properly
09-350	Waste toner full
100	A fault has occurred
10-100	Exit jam
10-105	Exit jam
10-110	Vertical sensor jam
10-120, 122, 125	Duplex jam
10-150, 155	Too much or not enough paper in duplex tray
10-300	Fuser thermistor
10-302	Low fuser temperature
10-304	Bad fuser temp
10-308	High fuser temperature or open thermistor
10-310	High fuser temperature
10-312	Fuser not up to temperature after energy save
10-314	Fuser problem
10-320	Fuser web finished
10-330, 335, 340	Exit switch, vertical sensor switch actuated when power is turned on
11-100-116	Sorter jam
11-150-176	Sorter auto stapler jam
11-310, 314, 316	Sorter interlock
11-325A,B,C,D,E,F,G	Sorter index
11-352, 354, 356	Sorter auto stapler interlocks
11-365A,B,C,D,E	Sorter auto stapler bin
11-370,371,372A,373A,373B,374	Sorter auto stapler staple failure, staple home problem or tamper home problem
11-385A,385B,390A,B,C,D,E,396A	Sorter auto stapler staple failure, staple home problem or tamper home problem
301	Fuser web must be replaced
302	Copy cartridge (drum unit) must be replaced
501	Tray 1 must be rebuilt
502	Tray 2 must be rebuilt
503	Tray 3 must be rebuilt
504	Tray 4 must be rebuilt
505	HCF must be rebuilt
506	Bypass must be rebuilt
507	Duplex unit must be rebuilt
508	Replace black developer
509	Replace red developer
510	Replace green developer
512	Replace brown developer
513	Copy cartridge (drum unit) will need replacing soon
514	Fuser web will need replacing soon
515	DADF belt should be replaced
516	DADF feed rollers should be replaced
517	Replace exposure lamp
518	Replace suction filter
519	Replace ozone filter
520	Replace optics filter
521	Replace particle filter
522	Replace upper fuser roller
523	Replace fuser pawls
524	Replace pressure roller
525	Replace pressure roller pawls
900-905	Key operator calls

Xerox 5355

Код ошибки	Описание
01-01	Frequency monitoring and zero cross problem
01-02	Interlock
01-03	AC power problem
01-04	Finisher interlock
01-05	24v problem
03-01	Optics to main board communication problem
03-02	Software reset problem
03-03	Could be punched holes in the lead edge of the original
03-04	Software problem
03-06	Low battery
03-07	NVM not initialized or is missing or defective
03-17	Communication problem between main board and finisher board
03-18	Initializes one NVM counter to agree to others
03-19	All three NVM counter to agree with others
03-20	Main board/interface board problems
03-21	Problem with RIC NVM
03-22	RIC modem problem
03-23	RIC real time clock failure.
03-25	RIC NVM problem or not initialized
03-27	NVM problem
03-28	Watchdog software problem
03-29	Microprocessor crystal not at correct frequency
03-30	No software response from finisher after 20 seconds have elapsed
06-01	Lens did not reach 1.1 position
06-02	1/2 rate scanner problem
06-03	Scan home problem
06-04	Scan home problem
06-05	Scan home problem
06-06	Scan encoder
06-07	Scan encoder
06-08	Scan drive boost
06-09	Scan encoder
06-11	Scan encoder pulse phases
06-12	Insufficient scan damping
07-01	Duplex tray not home during duplexing
07-02	Tray 2 not home when selected
07-13	Tray 2 height sensor problem
07-15	Tray 2 empty
07-16	Tray 1 door open
07-18	Tray 1 stack sensor
07-22	Tray 1 empty
07-26	Tray 1 bypass switch actuated too long
07-27	Tray 1 bypass switch deactuated too early
07-30	Paper in duplex
07-31	Paper in duplex
07-32	Duplex tray empty, when paper should be there
08-10	Paper did not reach tray 2 input tray sensor
08-11	Paper did not reach duplex input sensor
08-12	Paper did not reach tray 1
08-14	Paper did not leave tray 2 input sensor quickly enough
08-18	Trail edge did not reach tray 2 input sensor quickly enough
08-19	Trail edge did not reach tray 1 input sensor quickly enough
08-20	Paper in duplex
08-21	Paper in tray 2 input
08-22	Paper in tray 2 or duplex at wrong time
08-23	Paper at tray 1 input at wrong time
08-24	Paper in tray 1 at wrong time
08-28	Upper and lower nips problem
09-08	Low toner condition
09-12	Drum signals are out of range
09-13	Unstable drum patch readings
09-15	Patch is too dark
09-16	Patch is too light
09-17	Open toner container access cover
09-18	Low toner level
09-21	Low toner sensor disconnected
09-22	Low toner condition, even after machine has been theoretically, adding toner
10-02	Low fuser temperature
10-03	High fuser temperature
10-06	Paper did not reach out put switch
10-07	Paper stayed on output switch
10-10	Paper did not reach decurler sensor
10-11	Paper did not reach decurler sensor
10-12	Paper on decurler sensor
10-13	Paper did not reach duplex entry sensor in time
10-14	Paper did not reach duplex entry sensor in time
10-15	Paper on entry sensor at wrong time
10-17	Fuser temperature is too high and fuser relay has deactuated
12-01	Paper at finisher input sensor
12-02	Paper did not reach finisher
12-03	Paper reached finisher too soon
12-05	Paper at stapler
12-06	Paper at stapler
12-07	Paper did not reach stapler
12-08	Paper did not reach stapler
12-10	Complied motor not working properly
12-15	Eject motor problem and/or eject encoder
12-20	Stacker motor problem
12-21	Stacker interlock
12-22	Stacker bottom sensor
12-23	Stacker bottom sensor
12-24	Stacker bottom sensor senses full
12-25	Stack height sensor
12-26	Stack height sensor
12-27	Stack height sensor
12-30	Offset home sensor
12-31	Offset home sensor
12-32	OCT switch
12-35	Eject nip carriage
12-36	Eject cam interlock
12-37	Eject nip carriage open timing
12-38	Eject cam interlock
12-40	Tamper motor
12-41	Tamper home problem
12-42	Tamper home sensor
12-43	Staple load sensor
12-44	Tamper home sensor
12-45	Tamper home sensor
12-50	Low on staples
12-51	Stapler home sensor
12-52	Stapler home sensor
12-53	Eject cam interlock
33-37	Too few documents
55-01	rdh interlock switch open during use
55-04	Paper on bypass sensor
55-05	Paper at vacuum timing sensor
55-06	Paper on output sensor
55-10	No paper reached S31
55-20	Paper did not leave S31 at correct time
55-24	Set counter arm problem
55-25	Documents in input tray not detected
55-27	Lead edge did not reach S35 at correct time
55-2955-30	Trail edge did not reach S35 at correct time
55-31	S32, ADF registration sensor did not see paper at correct time
55-32	S32 did not see trail edge at correct time
55-33	S36 One too many documents
55-36	One too many documents
55-39	Hole count problem on document feeder belt
55-40	Document belt travel problem
55-41	Document belt mistracking or skewing
55-45	Paper at inverter sensor
55-47	Inverter sensor did not see paper lead edge at correct time
55-49	More than 50 sheets in input tray
55-50	Right side interlock
55-51	Left side interlock
55-55	Document on glass
93-93	NVM has to be initialized after new software installed

Xerox XC520, 540, 560, 580

Код ошибки	Описание
H2	Fuser thermistor
H3	Fuser temperature too high. Must be reset in diagnostics
H4	Fuser temperature too low. Must be reset in diagnostics
L3	Scan problem
L4	Min motor drive problem
L8	Exposure lamp not lightning or not enough light reaching auto exposure sensor
P	Paper did not feed

Xerox 5622

Code	Description
A1-1 to A1-32	All indicate a paper path problem, etc. in the ADF
A2	ADF exit problems
A3	Irregular size documents
A5	ADF interlock
A6	ADF single sheet document reset
A7	Platen interlock
A8	ADF exit interlock
C1	Tray 1 jam
C2	Tray 2 jam
C3	Tray 3 jam
C6-1, C6-2	Jams related to duplex
C6-3	Registration sensor, re tray 1
C7-1, C7-2	HCF feed problems
C7-3	Tray 1 feed problem
C8	Paper stays in tray or duplex or HCF
C9	Bypass feed problem
E1-10 to E1-25	Internal jam
E1-6	Paper on registration sensor
E2	Reset signal happened. Might read E-2 something else
E3-30 to E4-14	Exit jam
E3-6	Exit jam
E4-10 to E4-14	Inverter sensor not actuated
E4-15	Inverter sensor
E4-40 to E4-45	Duplex entry sensor
E4-6	Inverter sensor
E5	Front door interlock
E6-1	Tray 1 interlock
E6-2	2 tray or duplex interlock
E6-3	HCF interlock
E7-2, E7-3	Duplex interlock
E8-6 to E8-15	Duplex entry sensor
F1-1	Sorter entry sensor
F1-6	Sorter exit sensor
F3	Paper size not available for sort/stack
F5	Sorter interlock
J1	Add toner
J3	Replace copy cartridge
J7	Replace copy cartridge
J8-1	Wrong copy cartridge installed
J8-2	Copy cartridge EEPROM
L6	Auditron or other counter problem
L8	Platen glass temperature is too high
L9	Communication problem between interimage erase/edge lamps and main board
U1-1	Main motor drive problem
U2-1 to U2-4	Scan home sensor
U3-1	Lens sensor
U4-1	Open fuser thermistor
U4-2	Fuser did not warm up properly
U4-3	Fuser temperature too high
U4-4	Fuser problem. Staying on too long
U4-6	High fuser temperature
U5-1	Sorter bin home switch not activated
U5-2	Sorter bin home switch stayed actuated
U5-3, U5-4	Sorter bin home switch
U6-1	ROM problem
U6-2	RAM problem
U6-3	Low battery
U6-4	Incorrect value in NVM. Reinitialize main board with code 20-96
U8-1 to U8-6	Problem with exposure lamp, lamp sensor, lamp board

05-30-2014

#1

Junior Member

Rep Power

0

092-312 errpr Xerox WC 7120

I’m really striking out on trying to get a service manual for the WC 7120 and we have a customer of ours that would like us to work on theirs even though they bought it elsewhere.

It’s getting a 092-312 error code and any help and guidance would be appreciated. Our resident former Xerox tech says that there are values with this sensor that may need to be reset but he needs the service manual to be able to navigate the NVM menu.
05-30-2014

#2

Trusted Tech

50+ Posts

Rep Power

21

Re: 092-312 errpr Xerox WC 7120

Reset the following NVM to 0:
752-365
754-369

Then turn on and off… If the machine gives same error, post back.

Hope This Helps.
05-30-2014

#3

Junior Member

Rep Power

0

Re: 092-312 errpr Xerox WC 7120

I reset both to 0 and now it’s displaying a 092-313 error. Help?!
05-30-2014

#4

Trusted Tech

50+ Posts

Rep Power

21

Re: 092-312 errpr Xerox WC 7120

Try checking the MCU PWB and the CRUM Reader any damage?? Poor Contact?
Also check the developer and toner for blockage…

If not then replace: In order** Very Important

Drum Cartridge (Magenta) Part# 013R00659
MCU PW — Part# 101K61941

Hope This Helps..
06-01-2014

#5

Junior Member

Rep Power

0

Re: 092-312 errpr Xerox WC 7120

Buy a Kyocera Oh they already did.
We can download the 7132 manual from ASP.
Is thier much difference?
09-15-2014

#6

Re: 092-312 errpr Xerox WC 7120

Originally Posted by dorez

Reset the following NVM to 0:
752-365
754-369

Then turn on and off… If the machine gives same error, post back.

Hope This Helps.

We have Xerox Workcentre 7428 and is giving us error code 092-312.We have tried to switch on and off the printer but the error is still persisting.
We have just replaced the drum cartridges.
What next?
01-30-2015

#7

Trusted Tech

50+ Posts

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0

Re: 116-312 errpr Xerox WC 7120

hi I have a xerox 7120 that displays the code 116-312 need help thank you
01-30-2015

#8

Senior Tech

250+ Posts

Rep Power

33

Re: 092-312 errpr Xerox WC 7120

Originally Posted by brodstol

I’m really striking out on trying to get a service manual for the WC 7120 and we have a customer of ours that would like us to work on theirs even though they bought it elsewhere.

It’s getting a 092-312 error code and any help and guidance would be appreciated. Our resident former Xerox tech says that there are values with this sensor that may need to be reset but he needs the service manual to be able to navigate the NVM menu.

Make some single colour ( C,M,Y,K ) pages,and you will see what colour is your problem.
Replace defective drum cartridge.
02-12-2015

#9

Trusted Tech

50+ Posts

Rep Power

0

Re: 116-312 errpr Xerox WC 7120

Originally Posted by Apouthe Donald

hi I have a xerox 7120 that displays the code 116-312 need help thank you

merci j’ai pu resourdre mon probleme en changeant le disk dur tous simplement merci a tous.

dviz » Чт май 07, 2020 11:10 pm

То есть вы не знаете, рабочий ли драм?

dviz

Эксперт по тонеру

Персональный альбом

Отец Виктор » Пт май 08, 2020 12:35 pm

dviz писал(а):А драм-то на другом аппарате работает?

Отец Виктор

Разобрал струйный принтер

Персональный альбом

Отец Виктор » Пт май 08, 2020 1:09 pm

Goldwater писал(а):Что погоняли? Как и сколько погоняли? С какого момента висит ошибка? Похоже, это вы сами с собой о чем-то своем…
1. Нет, нельзя (говорить).
2. Да, можно проверить.
3. Что с остальным по списку?

Отец Виктор

Разобрал струйный принтер

Персональный альбом

dviz » Пт май 08, 2020 3:54 pm

Отец Виктор писал(а):

dviz писал(а):А драм-то на другом аппарате работает?

По поводу работоспособности именно ЭТОГО драма точно сказать не могу, но у клиента он работал. Другого аппарата что бы проверить этот драм нету.

dviz

Эксперт по тонеру

Персональный альбом

Xerox Phaser 6600 «Invalid Yellow» / «Неверный желтый»

kotya-potya в форуме Принтеры, МФУ, факсы, копиры формата A4

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5546

3100

Пн ноя 18, 2019 8:24 pm
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kokubenko в форуме Принтеры, МФУ, факсы, копиры формата A4

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kokubenko

Ср ноя 23, 2011 4:47 pm
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tekknik в форуме Принтеры, МФУ, факсы, копиры формата A4

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tekknik

Пн июн 10, 2019 4:22 am
«Неисправность» финишера Xerox 7556

v1684 в форуме Принтеры, МФУ, копиры формата A3

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Ср сен 19, 2018 4:44 pm
Xerox 3428 «Установите Картридж»

Roller-ch в форуме Принтеры, МФУ, факсы, копиры формата A4

6

9481

SeMi

Сб авг 27, 2011 6:42 pm

Вернуться в Принтеры, МФУ, копиры формата A3

Кто сейчас на форуме

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Table of Contents

Drum CRUM M Communication Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-257

Drum CRUM C Communication Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-258

Drum CRUM K Not In Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-259

Drum CRUM Y Not In Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-260

Drum CRUM M Not In Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-261

Drum CRUM C Not In Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-262

ATC Fail (Y) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-263

ATC Fail (M). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-264

ATC Fail (C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-265

ATC Fail (K) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-266

ADC Shutter Open Fail/ ADC Shutter Close Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-267

ADC Sensor Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-268

ATC Amplitude Fail (Y)/ ATC Average Fail (Y) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-269

ATC Amplitude Fail (M)/ ATC Average Fail (M). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-270

ATC Amplitude Fail (C)/ ATC Average Fail (C). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-271

ATC Amplitude Fail (K)/ ATC Average Fail (K) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-272

Temperature Sensor Fail/ Humidity Sensor Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-273

ADC Patch Fail (Y) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-274

ADC Patch Fail (M) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-275

ADC Patch Fail (C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-276

ADC Patch Fail (K) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-277

ADC Mini Setup Fail (Y) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-278

ADC Mini Setup Fail (M). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-279

ADC Mini Setup Fail (C) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-280

ADC Mini Setup Fail (K) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-281

Y Disp Motor Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-282

M Disp Motor Fail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-283

C Disp Motor Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-284

K Disp Motor Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-285

Toner Cartridge (K/Y/M/C) Near Empty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-286

K Toner Cartridge Empty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-287

Toner K CRUM Not In Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-288

Toner K CRUM Communication Fail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-289

Toner K CRUM Data Broken Fail/ Toner K CRUM Data Mismatch Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-290

Toner M CRUM Communication Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-291

Toner C CRUM Communication Fail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-292

Toner Y CRUM Communication Fail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-293

Toner Y CRUM Data Broken Fail/ Toner Y CRUM Data Mismatch Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-294

Toner M CRUM Data Broken Fail/ Toner M CRUM Data Mismatch Fail . . . . . . . . . . . . . . . . . . . . . . . . . . 3-295

Toner C CRUM Data Broken Fail/ Toner C CRUM Data Mismatch Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-296

Toner Y CRUM Not In Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-297

Toner M CRUM Not In Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-298

Toner C CRUM Not In Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-299

IBT Front Cover Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-300

1st BTR Contact/ Retract Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-301

2nd BTR Contact/ Retract Fail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-303

Belt Home Fail Too Long . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-305

IBT Unit Near End Warning/ IBT Unit End Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-307

IBT CLN Unit Near End Warning/ IBT CLN Unit End Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-308

2nd BTR Unit Near End Warning/ 2nd BTR Unit End Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-309

Phaser 7500 Printer Ser

Источник

Fault Code:

Description / Notes:

002-770

The Hard Drive (HDD)
is over capacity

003-xxx codes

Generally:
Communication Errors between boards in the machine

005-xxx codes

Generally: Document
Feeder problems

005-121 thru 005-158

Document Jams

005-194 thru 005-199

Document size mismatch
problems

005-275/280

Document Feeder
communication errors

005-281 thru 005-283

Document Tray lift
problems

005-284

Document APS (Automatic
Paper Sensors) failure (there are 3 sensors which detect various paper widths
on the Document Feeder)

005-285

Document Nudger up
failure

005-286

Document feed-out
sensor failure

005-303

Document Tray
Interlock is open

005-304

Document Platen
Interlock opened during a job

005-305

Document Top Cover
Interlock opened during a job

005-306

Document Tray
Interlock opened during a job

005-308/309

Document Left Cover is
open or opened during a job

005-906 thru 005-918

Document is still
detected in feeder after power-on or after closing one of the document door
interlocks

010-xxx codes

Generally: Fuser
faults

010-311

Open Fuser Thermistor
was detected (white connector)

010-319 *

Fuser Heat Control
problem *NOTE: This code must be cleared from Diagnostic Mode… details below.

010-320 **

Fuser Overheat
problem… (can be reported by any of the 3 thermistors in the fuser) ** NOTE:
This code must be cleared from Diagnostic Mode… details below.

010-322 thru 010-323

Fuser Thermistor open
circuit detected (NCCenter Sensor or Rear Thermistor)

010-324***

Fuser NVM (Memory)
failure *** NOTE: This code must be cleared from Diagnostic Mode… details below.

010-326 thru 010-327

Fuser Heat Control
problems

010-330

Fuser Motor failure

010-420

Fuser Module nearing
end of life… NOTE: Read below for fuser count reset info.

010-421

Fuser Module «End
of Life»… NOTE: If the fuser is still good, you can replace the Fuser
Reset Fuse (on top of the fuser) and possibly the Fuser Heat Roll to keep it
running.

012-xxx codes

Generally: Finisher
problems

013-xxx codes

Generally: Finisher /
Booklet Maker problems

016-xxx codes

Generally: Options or
Software failures

016-311

Scanner not detected

024-340 thru 024-747

ESS (Network
Controller) problems

024-910 thru 024-917

Paper size Sensing
problems (in one of the paper drawers)

024-919

Face Up Tray interlock
open

024-920/922

Face Down Tray 1 full
/ Face Down Tray 2 full

024-923/924/ 925

Toner Cartridge Empty
— Y / M / C

024-927/930

OCT (Offset Catch
Tray) full / Stacker Tray full

024-934 thru 024-939

Paper type mismatch
errors

024-946/947/ 948/949

Tray not in position
(T1/2/3/4)

024-950/951/
952/953/954/ 955/956

No Paper in tray
(T1/2/3/4/5/6/7)

042-313

Rear Fuser Cooling Fan
failure

042-320/321/ 322/323

Drum Motor failures —
320=Y, 321=C, 322=M, 323=K (black)

042-324

IBT Belt Drive Motor
failure

042-325

Main Motor failure

042-326

IBT Belt Home position
not detected in time

042-327

IBT Belt Position
failure

042-328

IBT Belt Edge Sensor
failure

042-330

Fuser Exhaust Fan
failure

042-331

Blower Motor Fan
failure

042-600/601/ 602

Belt Edge timing
failures

042-603

Suction Filter end of
life

045-xxx codes

Printing communication
failures

061-320/321

ROS (Laser Unit)
polygon motor failures

061-323 thru 061-607

ROS (Laser Unit)
problems

062-357

CCD (Scanner) Fan
failure

062-360

Exposure Carriage
position failure.

062-371

Exposure Lamp not
lighting (or very dim)

071-101 thru 071-105

Paper Jams from Tray 1
at takeaway or registration

071-210

Tray 1 Lift failure

072-101 thru 072-105

Paper jams from Tray 2
at takeaway or registration

072-210

Tray 2 Lift failure

073-101 thru 073-105

Paper jam from Tray 3
at takeaway or registration

073-210

Tray 3 Lift failure

074-101 thru 074-105

Paper jam from Tray 4
at takeaway or registration

074-210

Tray 4 Lift failure

075-100 thru 075-135

Paper jam from Tray 5
at takeaway or registration

075-210/211

Tray 5 Lift failure /
Lift down failure

077-103 thru 077-118

Fuser Exit Sensor jam
or final Exit Sensor jam.

077-120

Post 2nd BTR Roll
Sensor jam

077-123 thru 077-130

Inverter jams

077-300

Front Cover interlock
open

077-301

Left Door interlock
open

077-302

Right Cover interlock
open

077-303

Transfer Module 2
interlock open

077-909

Paper detected in
paper path at power-on

078-100 thru 078-151

Paper jam from Tray 6
/ High Capacity Feeder (HCF) at takeaway or registration

078-250

Tray 6 (HCF) Lift
failure

078-300

HCF (Hi Capacity
Feeder) Top Cover interlock open

078-301

HCF Docking Interlock
open

089-600 thru 089-617

Image Registration
Control problems

091-311

BCR and Black Charge
Corotron Cleaner control problem

091-312

Black Charge /
Preclean HVPS (Hi Volt Power Supply) failure

091-313

Drum Cartridge CRUM
(chip) communication failure

091-320

Black Charge Corona
Wire is broken

091-400

Waste Toner Bottle
replacement needed soon

091-401

Black Drum Cartridge
near end of life

091-403

Black Charge Corotron
Assembly near end of life

091-404

Black Charge Corotron
Assembly has reached end of life

091-411

Yellow Drum Cartridge
near end of life

091-421

Magenta Drum Cartridge
near end of life

091-431

Cyan Drum Cartridge
near end of life

091-910

Waste Toner Bottle not
detected

091-911

Waste Toner Bottle
full

091-913

Black Drum Cartridge
at end of life

091-914 thru 091-916
or 091-921

Black Drum Cartridge
CRUM communication problems

091-917/920/924/925/927

Yellow Drum Cartridge
CRUM communication problems

091-918/922/ 928

Magenta Drum Cartridge
CRUM communication problems

091-919/923/ 926/929

Cyan Drum Cartridge
CRUM communication problems

091-932

Yellow Drum Cartridge
end of life

091-933

Magenta Drum Cartridge
end of life

091-934

Cyan Drum Cartridge
end of life

092-649/650

ADC Sensor Shutter
failures

092-651/652

IBT Belt ADC Sensor
(MOB ADC) failures

092-653 thru 092-660

ATC (from Developer
Unit) problems…653/657=yellow, 654/658=magenta, 655/659=cyan, 656/660=black

093-300

Marking Drawer
Interlock open

093-313 thru 093-317

Toner Dispense
problems… 314=Y, 315=M, 316=C, 317=K (black)

093-320

Developer Motor
failure

093-421 thru 093-425

Toner Cartridges low
421/422=K(black), 423=Y, 424=M, 425=C

093-600 thru 093-912

Toner Dispense
problems (600=Y, 601=M, 602=C, 603/912=K(Black),

093-918 thru

Toner CRUM failures
(918/924 /925/926/936/ 940=K(black),927/933/937 =Y, 928/934/938 = M ,
929/935/939=C

093-940

094-320/321

1st BTR (Transfer
Roll) retract or contact problems

094-322/323

2nd BTR (Transfer
Roll) retract or contact problems

102-xxx codes

Generally: Network
Controller (ESS) problems

112-700

Finisher Punch Dust
Box full (hole punch bin)

116-xxx codes

Generally: Network
Controller (ESS) problems

123-xxx codes

Generally: UI (control
panel) faults

124-xxx codes

Generally:
Configuration errors (e.g., serial number disagreement between various boards
or machine speed errors, etc)

127-xxx codes

Printing failures

Источник

12 Replies

092-312 errpr Xerox WC 7120

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Re: 092-312 errpr Xerox WC 7120

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092-312 errpr Xerox WC 7120

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Re: 092-312 errpr Xerox WC 7120

Re: 092-312 errpr Xerox WC 7120

Re: 092-312 errpr Xerox WC 7120

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Re: 092-312 errpr Xerox WC 7120

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Re: 092-312 errpr Xerox WC 7120

Re: 116-312 errpr Xerox WC 7120

Re: 116-312 errpr Xerox WC 7120