010 337 xerox ошибка

010-337 Heat Roll Paper Winding RAP

BSD-ON: BSD 10.2 Fusing Heat Control (1 of 2)

010-337 From the value of the fuser thermistor and NC sensor, paper was wrapped around the heat roll.

Procedure

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

Perform the steps that follow:

1. Remove any jammed paper from the fuser. Ensure the customer is using paper within
specification, GP 15.
2. If no jammed paper was found, install a new fuser, PL 10.05 Item 2.
3. Reset the value of NVM location 744-002 (Error Detection Flag) to 0. Switch off, then switch on the machine, GP 10.

NOTE: The relationship between the displayed value and the sensor that detected the high temperature error is as follows:

• 0: Normal.
• 1: High temperature error of heat roll nc sensor.
• 2: High temperature error of heat roll thermistor.
• 3: Abnormal temperature increase of heat roll NC sensor, heat roll thermistor.
• 4: Hardware high temperature error of heat roll thermistor.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

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  1. 06-29-2015


    #1

    WC7120T Error Code 010-337

    Hi!

    The machine promt error code 010-337 and i can’t copy or print.
    Apparently it is a fuser error.
    I changed the fuser but the error is still there.
    Can anyone help me please!?

    Thank you!

  2. 06-29-2015


    #2

    Corder is offline


    Senior Tech

    100+ Posts

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    19

    Re: WC7120T Error Code 010-337

    Quote Originally Posted by esteban_rojo
    View Post

    Hi!

    The machine promt error code 010-337 and i can’t copy or print.
    Apparently it is a fuser error.
    I changed the fuser but the error is still there.
    Can anyone help me please!?

    Thank you!

    «- To clear this fault, first remove the cause, next clear the value of NVM [744-248] to «0», and then turn the power OFF then ON.

    The flag of NVM [744-248] indicates 0: Normal, 1: NCS-Center abnormal high temperature value, 2: STS-Rear abnormal high temperature value,
    and 3: NCS and STS high temperature error.

    — When turning the power OFF, turn OFF the power switch first and then the main power switch.»

  3. 06-30-2015


    #3

    Thumbs up Re: WC7120T Error Code 010-337

    Quote Originally Posted by Corder
    View Post

    «- To clear this fault, first remove the cause, next clear the value of NVM [744-248] to «0», and then turn the power OFF then ON.

    The flag of NVM [744-248] indicates 0: Normal, 1: NCS-Center abnormal high temperature value, 2: STS-Rear abnormal high temperature value,
    and 3: NCS and STS high temperature error.

    — When turning the power OFF, turn OFF the power switch first and then the main power switch.»

    Thank you very much!
    That worked perfect.

  4. 06-30-2015


    #4

    Corder is offline


    Senior Tech

    100+ Posts

    Rep Power
    19

    Re: WC7120T Error Code 010-337

    Quote Originally Posted by esteban_rojo
    View Post

    Thank you very much!
    That worked perfect.

    You’re welcome

  5. 08-16-2019


    #5

    Real World is offline


    Junior Member

    Rep Power
    0

    Unhappy Re: WC7120T Error Code 010-337

    Quote Originally Posted by Corder
    View Post

    «- To clear this fault, first remove the cause, next clear the value of NVM [744-248] to «0», and then turn the power OFF then ON.

    The flag of NVM [744-248] indicates 0: Normal, 1: NCS-Center abnormal high temperature value, 2: STS-Rear abnormal high temperature value,
    and 3: NCS and STS high temperature error.

    — When turning the power OFF, turn OFF the power switch first and then the main power switch.»

    «Where do i go to change the value. Point me to NVM[744-248]

  6. 08-16-2019


    #6

    rapidocument is offline


    Multibrands Tech

    250+ Posts

    rapidocument's Avatar

    Rep Power
    26

    Re: WC7120T Error Code 010-337

    Call a Xerox service technician,
    you need a Xerox PWS laptop with service program to clear and adjust.

  7. 08-16-2019


    #7

    Real World is offline


    Junior Member

    Rep Power
    0

    Re: WC7120T Error Code 010-337

    Quote Originally Posted by rapidocument
    View Post

    Call a Xerox service technician,
    you need a Xerox PWS laptop with service program to clear and adjust.

    thanks that was helpful.

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Xerox WC 7120 Error Code 010-337

Discussion in ‘Xerox Color Laser Printers & Color Copiers’ started by esteban_rojo, Jun 29, 2015.


  1. esteban_rojo

    esteban_rojo
    New Member

    Joined:
    Jun 2015
    Messages:
    1
    Location:
    Austria

    Hi!

    The machine (Xerox WC 7120) promt error code 010-337 and i can’t copy or print.
    Apparently it is a fuser error.
    I changed the fuser but the error is still there.
    Can anyone help me please!?

    Thank you!


    esteban_rojo,
    Jun 29, 2015

    #1

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