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Ремонт HP C309h

Ошибка 0x61011beb HP C309h

В ремонт принесли МФУ HP PhotoSmart Premium C309h, который при подготовке к печати выдавал ошибку 0x61011beb.

Диагностика

После разборки принтера обнаружено отсутствие маятникового редуктора в узле обслуживания на валу, отвечающем за движение узла очистки.

Он валялся внизу. После замены шестерни была произведена установка маятника на место.

Маятниковый редуктор просто так не слетает. Поэтому мы произвели полную чистку узла обслуживания со снятием узла. После чистки и сборки ошибка исчезла.

Т.о. ошибка 0x61011bed часто вызывается неисправностью узла обслуживания, когда принтер не может выполнить очистку головки.

Поломка ведущей шестерни

Но сломанная шестерня в маятниковом редукторе — не единственная причина ошибки 0x61011beb и 0x61011bed. На том же валу расположена ведущая шестерня, которая также крепится на шлицах. Иногда эта шестерня слетает со шлицов и прокручивается. Обратная посадка на шлицы не решает проблему, потому что шестерня все равно слетит. Посадка шестерни на клей также ни разу не помогла больше, чем на месяц.

Решение проблемы в замене всего вала с ведущей шестерней. Цена замены вала с шестерней 2500 рублей.

HP C309h не берет бумагу

Еще одной типичной проблемой HP C309h является проблема с подачей бумаги. Если принтер не захватывает бумагу, причиной является поломка маленькой шестерни в узле захвата бумаги. Эта работа очень сложная. Для замены приходится разбирать половину принтера. Занимает ремонт по времени несколько часов. Кроме того, нужна еще и сама шестерня.

Ремонт узла захвата бумаги стоит 2500 рублей.

Читать про ремонт струйных МФУ и принтеров и ошибку системы чернил.

Еще посетители сайта интересуются :

• Ремонт захвата бумаги струйного HP
• Ремонт HP OfficeJet 7500A

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.

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HP printers are widely recognized as the most advanced and reliable printers. They are known for their superior quality, resilience, and durability. For this reason, users across the world use HP printers for varied printing purposes. However, technical nags and errors are not new to any device. While HP printers run incredibly well, there are times when users come across certain glitches that require guidance and expert support. Amongst the most common errors, you may face an error code “0x61011bed”. So, what is this error and how to fix HP Printer Error 0x61011bed on your computer or laptop screen, without wasting your valuable time and money?

This article attempts to highlight some proven ways to easily identify and resolve 0x61011bed Printer Error. By following the below guided instructions, you may be able to overcome this glitch in a fraction of minutes!

Causes 0X61011BED Error Message HP Printer

What are the common causes of 0x61011bed HP Printer Error?

When a user plugs into HP printer, he/she may encounter a common printing error 0x61011bed, which typically connotes to documentation error message displayed on their computer screen. The pop-up of this error on your screen is associated with an issue with your printer head. Some of the common reasons for this error are:

• System crash
• Program crash
• Unable to print the document

If you encounter this error, check for below symptoms to get an appropriate resolution:

• HP Printer Error Code 0x61011bed continuously popping-up on your computer screen
• User may receive a Syntax error
• User may see 0x61011bed Error popping-up on the page

One can reach to Printer Error tech support helpline to get appropriate assistance for their HP printers. Alternatively, you may choose to follow the below guidelines to get a quick solution in lesser viable time.

Troubleshooting Steps HP Printer Error 0X61011BED

How to Solve HP Printer Error 0x61011bed?

Below is a list of steps which users can follow to troubleshoot 0x61011bed error code and resume their printing job.

Step I: Reset Your HP Printer

If you are following this approach to deal with HP Printer Error 0x61011bed, here’s the list of steps to follow:

• Remove the connected printer power cables from your nearby wall outlet, without turning-off the printer.
• As the printer turns off, wait for a minute until it reaches an idle state
• Plug back all the power cords into your HP printer and turn on the device
• Push the printer’s power button to turn it on (if it doesn’t turn-on automatically)
• Lastly, check if the error if it still pops-up on your machine

If this doesn’t resolve the problem, move to next step!

Step II: Paper Reload

In this step, check if you’d need to reload paper into the machine. You may pursue below instructions:

• No matter what you try, it is important to firstly check if there are any damaged papers in your printer, and if so, replace them with the same type and size of papers
• Next, appropriately check and align all the paper edges
• Make sure you are not placing more than 20 sheets in a stack so that the machine does not get congested with papers
• As you carefully push the paper stack into the printer, check if you still get 0x61011bed printer error.

If so, proceed to the next step!

Step III: Paper Settings

It is imperative to check the paper settings to confirm if the HP print driver is compatible with the paper settings. Follow below steps for this:

• Open your printing document and click on “File” icon to select an appropriate print option
• Go to “Properties”, you will be prompted to “Product Properties” dialog box
• Next, click on “Paper Quality” option and select the paper type and size from your menu bar
• Click “OK” to print the document

In case HP Printer Error 0x61011bed persists to pop up, move to the last step (as indicated below).

Step IV: Cleaning HP Printer Rollers

• Turn off your printer off by unplugging all the power cords.
• Clean the rubber rollers of your printer by opening the access door of your device. This can be done by using a soft cloth. Also, clean paper rollers inside the input tray.
• As you carefully close the access door, plug power cords of your printer back in place.
• Click on the print command and check for the error.

If the above steps are unable to fix HP Printer Error 0x61011bed, get in touch with a reliable team of HP Printer Support provider to get an instant resolution!

Scope of Service

• Complete assistance for all HP products (including HP Laptops, desktops, Scanners, Tablets, and Printers)
• Online Printer Technical Support to diagnose and fix HP Printer Errors
• Reliable support team with 24*7 availability at a click of your mouse
• Anytime, anywhere technical helpdesk availability to fix HP printer errors

So, if you are seeking high-end technical support for your HP printer – just call Printer Error experts at toll-free number .

@OldGuy74

Thank you for posting on HP Forums, 

Riddle_Decipher, is at your service (Like a Genie, however, without magic powers)  

As I understand there’s an error message on your printer — «0x61011bed»,

No worries, as I’ll be glad to help you, that said, I’ll need a few more details to dissect your concern & provide an accurate solution: 

• Have you tried to clean the cartridge contacts as well as the rollers?

• Are you able to move the carriage manually?

• Did you perform a hard reset on the printer?

While you respond to that, here’s what you need to do:

In some cases, removing the ink cartridges and resetting the printer can clear the error message.

1. Turn on the printer.

2. Wait until the printer is idle and silent before you continue.

3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

4. Remove the ink cartridges from the printer.

5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

11. Reinsert the ink cartridges, and then close the ink cartridge access door.

12. If you receive a prompt to print a calibration page, do so.

13. If you disconnected the USB cable, reconnect it to the rear of the printer.

14. Try to print.

    If the issue persists, continue to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: https://hp.care/2FmxJws

(By the end of this article all the issues should be resolved)

If the issue persists, I’m afraid this would confirm a hardware malfunction and the best way forward is to either repair or replace the printer, I recommend you Contact HP to know your options:

HP Support can be reached by clicking on the following link:  

1) Click on this link — https://hp.care/2moMFSc

2) Click on «Continue as guest».

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on «Show Options».

Fill the web-form. A case number and phone number will now populate for you.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer’s warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the ‘Thumbs Up’ icon below, 

Followed by clicking on the «Accept as solution».

Have a great day!

Riddle_Decipher
I am an HP Employee